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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00471488
Service Request Number: 17-00471488 • Address: 5012 FOX HILL LN, DALLAS, TX 75232 • City Council District: 4
Service Request Number
17-00471488
Address
5012 FOX HILL LN, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-21T17:33:31.000
Status
Closed
Created Date
2017-09-19T17:33:31.000
Update Date
2017-11-11T08:08:01.000
Closed Date
2017-11-11T08:08:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2479427.84087224
Y Coordinate
6935873.35071053
Lat Long Location
5012 FOX HILL LN, DALLAS, TX 75232
Unique Key
1295616091
17-00550871
Service Request Number: 17-00550871 • Address: 9668 PINEHURST LN, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00550871
Address
9668 PINEHURST LN, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-12-27T08:20:01.000
Status
Closed
Created Date
2017-11-10T08:20:01.000
Update Date
2017-11-11T07:56:34.000
Closed Date
2017-11-11T07:56:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535441.32062766
Y Coordinate
6966233.99993397
Lat Long Location
9668 PINEHURST LN, DALLAS, 75227
Unique Key
1302494421
18-00069975
Service Request Number: 18-00069975 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00069975
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-19T09:12:19.000
Status
Closed
Created Date
2018-02-17T09:12:19.000
Update Date
2018-02-17T09:12:19.000
Closed Date
2018-02-17T09:12:19.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2468344.73045528
Y Coordinate
6966447.95055614
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1313212515
17-00521113
Service Request Number: 17-00521113 • Address: 6269 ORAM ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00521113
Address
6269 ORAM ST, DALLAS, TX 75214
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-28T08:47:46.000
Status
Closed
Created Date
2017-10-21T08:47:46.000
Update Date
2017-10-26T11:43:22.000
Closed Date
2017-10-26T11:43:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504203.53944724
Y Coordinate
6983485.04037502
Lat Long Location
6269 ORAM ST, DALLAS, TX 75214
Unique Key
1300014350
18-00069555
Service Request Number: 18-00069555 • Address: 9275 L B J FWY, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00069555
Address
9275 L B J FWY, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T16:12:24.000
Status
Closed
Created Date
2018-02-16T16:12:24.000
Update Date
2018-02-17T07:55:18.000
Closed Date
2018-02-17T07:55:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508362.99289169
Y Coordinate
7020378.28812307
Lat Long Location
9275 L B J FWY, DALLAS, TX 75243
Unique Key
1313171447
18-00070004
Service Request Number: 18-00070004 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070004
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T09:51:07.000
Status
Closed
Created Date
2018-02-17T09:51:07.000
Update Date
2018-02-17T09:51:47.000
Closed Date
2018-02-17T09:51:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313214998
17-00513289
Service Request Number: 17-00513289 • Address: 4411 RUSK AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00513289
Address
4411 RUSK AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T16:41:34.000
Status
Closed
Created Date
2017-10-16T16:41:34.000
Update Date
2017-10-25T15:40:38.000
Closed Date
2017-10-25T15:41:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2494965.70904754
Y Coordinate
6980770.76688991
Lat Long Location
4411 RUSK AVE, DALLAS, TX 75204
Unique Key
1299360747
17-00517155
Service Request Number: 17-00517155 • Address: 3714 LEGENDARY LN, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00517155
Address
3714 LEGENDARY LN, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-01T16:34:09.000
Status
Closed
Created Date
2017-10-18T16:34:09.000
Update Date
2017-10-25T15:45:32.000
Closed Date
2017-10-25T15:45:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478228.36254032
Y Coordinate
6940983.31552006
Lat Long Location
3714 LEGENDARY LN, DALLAS, TX 75224
Unique Key
1299678757
17-00551393
Service Request Number: 17-00551393 • Address: 10723 SUNNYDALE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551393
Address
10723 SUNNYDALE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T11:15:42.000
Status
Closed
Created Date
2017-11-10T11:15:42.000
Update Date
2017-11-11T07:56:12.000
Closed Date
2017-11-11T07:56:11.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539775.89080275
Y Coordinate
6956850.40308394
Lat Long Location
10723 SUNNYDALE DR, DALLAS, TX 75217
Unique Key
1302539337
17-00552882
Service Request Number: 17-00552882 • Address: W SANER AVE & S WESTMORELAND RD, DALLAS, TX • City Council District: 3
Service Request Number
17-00552882
Address
W SANER AVE & S WESTMORELAND RD, DALLAS, TX
City Council District
3
Department
Street Services
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-29T21:33:21.000
Status
Duplicate (open)
Created Date
2017-11-11T21:33:21.000
Update Date
2017-11-11T21:33:21.000
Closed Date
2017-11-11T21:33:21.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2468480.14343653
Y Coordinate
6946247.04673642
Lat Long Location
W SANER AVE & S WESTMORELAND RD, DALLAS, TX
Unique Key
1302687554
17-00552290
Service Request Number: 17-00552290 • Address: 8719 SAN BENITO WAY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00552290
Address
8719 SAN BENITO WAY, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T18:36:10.000
Status
Closed
Created Date
2017-11-10T18:36:10.000
Update Date
2017-11-11T10:48:19.000
Closed Date
2017-11-11T10:48:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2519601.11520758
Y Coordinate
6985709.38167337
Lat Long Location
8719 SAN BENITO WAY, DALLAS, TX 75218
Unique Key
1302620293
18-00068202
Service Request Number: 18-00068202 • Address: 2212 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00068202
Address
2212 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T09:06:50.000
Status
Closed
Created Date
2018-02-16T09:06:50.000
Update Date
2018-02-17T07:56:09.000
Closed Date
2018-02-17T07:56:09.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537823.21413494
Y Coordinate
6960961.52006466
Lat Long Location
2212 N MASTERS DR, DALLAS, TX 75227
Unique Key
1313080285
18-00070130
Service Request Number: 18-00070130 • Address: 5900 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00070130
Address
5900 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T12:06:40.000
Status
Closed
Created Date
2018-02-17T12:06:40.000
Update Date
2018-02-17T12:07:50.000
Closed Date
2018-02-17T12:07:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507748.05790634
Y Coordinate
6976976.62714787
Lat Long Location
5900 EAST GRAND AVE, DALLAS, TX 75223
Unique Key
1313226074
17-00512558
Service Request Number: 17-00512558 • Address: 9600 SEAGOVILLE RD, DALLAS, 75217 • City Council District: 5
Service Request Number
17-00512558
Address
9600 SEAGOVILLE RD, DALLAS, 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T11:59:49.000
Status
Closed
Created Date
2017-10-16T11:59:49.000
Update Date
2017-10-26T14:08:15.000
Closed Date
2017-10-26T14:08:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2535327.84591803
Y Coordinate
6945733.53858038
Lat Long Location
9600 SEAGOVILLE RD, DALLAS, 75217
Unique Key
1299304625
18-00081067
Service Request Number: 18-00081067 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081067
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T12:21:36.000
Status
Closed
Created Date
2018-02-24T12:21:36.000
Update Date
2018-02-24T12:22:13.000
Closed Date
2018-02-24T12:22:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314091368
17-00526157
Service Request Number: 17-00526157 • Address: 2906 BRIGHAM LN, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00526157
Address
2906 BRIGHAM LN, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T17:07:50.000
Status
Closed
Created Date
2017-10-24T17:07:50.000
Update Date
2017-10-25T15:04:51.000
Closed Date
2017-10-25T15:04:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2506897.26257406
Y Coordinate
6960783.47400821
Lat Long Location
2906 BRIGHAM LN, DALLAS, TX 75215
Unique Key
1300461092
18-00060314
Service Request Number: 18-00060314 • Address: 5711 CHURCHILL AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00060314
Address
5711 CHURCHILL AVE, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-03-27T09:21:42.000
Status
Closed
Created Date
2018-02-12T09:21:42.000
Update Date
2018-02-17T07:56:07.000
Closed Date
2018-02-17T07:56:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515990.34849058
Y Coordinate
6972115.13445798
Lat Long Location
5711 CHURCHILL AVE, DALLAS, TX 75227
Unique Key
1312466757
17-00551510
Service Request Number: 17-00551510 • Address: 10709 EASTHAM ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551510
Address
10709 EASTHAM ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T12:03:06.000
Status
Closed
Created Date
2017-11-10T12:03:06.000
Update Date
2017-11-11T07:55:13.000
Closed Date
2017-11-11T07:55:12.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539668.58736736
Y Coordinate
6959468.68553197
Lat Long Location
10709 EASTHAM ST, DALLAS, TX 75217
Unique Key
1302547709
18-00069201
Service Request Number: 18-00069201 • Address: 9670 FOREST LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00069201
Address
9670 FOREST LN, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T14:27:41.000
Status
Closed
Created Date
2018-02-16T14:27:41.000
Update Date
2018-02-17T07:54:42.000
Closed Date
2018-02-17T07:54:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513636.17164255
Y Coordinate
7018407.62916648
Lat Long Location
9670 FOREST LN, DALLAS, TX 75243
Unique Key
1313147509
17-00521770
Service Request Number: 17-00521770 • Address: 4911 HAVERWOOD LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00521770
Address
4911 HAVERWOOD LN, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-06T02:56:31.000
Status
Closed
Created Date
2017-10-22T02:56:31.000
Update Date
2017-10-26T12:18:08.000
Closed Date
2017-10-26T12:18:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2482932.62656665
Y Coordinate
7053326.55649602
Lat Long Location
4911 HAVERWOOD LN, DALLAS, TX 75287
Unique Key
1300091185
18-00027687
Service Request Number: 18-00027687 • Address: 3842 DAVILA DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
18-00027687
Address
3842 DAVILA DR, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-03-27T18:00:15.000
Status
Closed
Created Date
2018-01-20T18:00:15.000
Update Date
2018-02-24T15:22:31.000
Closed Date
2018-02-24T15:22:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2474698.59998128
Y Coordinate
7002716.87802869
Lat Long Location
3842 DAVILA DR, DALLAS, TX 75220
Unique Key
1309922515
17-00552619
Service Request Number: 17-00552619 • Address: 10335 CYMBAL DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552619
Address
10335 CYMBAL DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T12:16:53.000
Status
Closed
Created Date
2017-11-11T12:16:53.000
Update Date
2017-11-11T12:51:44.000
Closed Date
2017-11-11T12:51:44.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2538254.78237955
Y Coordinate
6956042.32891119
Lat Long Location
10335 CYMBAL DR, DALLAS, TX 75217
Unique Key
1302668795
17-00527001
Service Request Number: 17-00527001 • Address: 2715 ROGERS ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00527001
Address
2715 ROGERS ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T10:58:12.000
Status
Closed
Created Date
2017-10-25T10:58:12.000
Update Date
2017-10-26T07:55:53.000
Closed Date
2017-10-26T07:55:53.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505925.90684124
Y Coordinate
6955078.39633004
Lat Long Location
2715 ROGERS ST, DALLAS, TX 75215
Unique Key
1300543422
17-00523776
Service Request Number: 17-00523776 • Address: 2507 GLENFIELD AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00523776
Address
2507 GLENFIELD AVE, DALLAS, TX 75233
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T15:41:12.000
Status
Closed
Created Date
2017-10-23T15:41:12.000
Update Date
2017-10-26T07:31:50.000
Closed Date
2017-10-26T07:31:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472872.55048464
Y Coordinate
6947677.89985488
Lat Long Location
2507 GLENFIELD AVE, DALLAS, TX 75233
Unique Key
1300265125
17-00550591
Service Request Number: 17-00550591 • Address: 9918 CARNEGIE DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00550591
Address
9918 CARNEGIE DR, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T18:04:13.000
Status
Closed
Created Date
2017-11-09T18:04:13.000
Update Date
2017-11-11T07:57:02.000
Closed Date
2017-11-11T07:57:02.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2524462.99754096
Y Coordinate
6990224.60581185
Lat Long Location
9918 CARNEGIE DR, DALLAS, TX 75228
Unique Key
1302450656
18-00081189
Service Request Number: 18-00081189 • Address: 5509 SOUTHWESTERN BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
18-00081189
Address
5509 SOUTHWESTERN BLVD, DALLAS, TX 75209
City Council District
13
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-01T14:29:12.000
Status
Closed
Created Date
2018-02-24T14:29:12.000
Update Date
2018-02-24T15:06:27.000
Closed Date
2018-02-24T15:06:27.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484679.27867363
Y Coordinate
6998895.72177831
Lat Long Location
5509 SOUTHWESTERN BLVD, DALLAS, TX 75209
Unique Key
1314100800
17-00520501
Service Request Number: 17-00520501 • Address: 7215 WESTBROOK LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00520501
Address
7215 WESTBROOK LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-03T15:03:35.000
Status
Closed
Created Date
2017-10-20T15:03:35.000
Update Date
2017-10-25T17:09:52.000
Closed Date
2017-10-25T17:09:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2509902.06835321
Y Coordinate
6995862.09807208
Lat Long Location
7215 WESTBROOK LN, DALLAS, TX 75214
Unique Key
1299948771
17-00481439
Service Request Number: 17-00481439 • Address: 1350 N WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00481439
Address
1350 N WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T07:28:39.000
Status
Closed
Created Date
2017-09-26T07:28:39.000
Update Date
2017-10-26T07:26:32.000
Closed Date
2017-10-26T07:26:32.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2468792.01975896
Y Coordinate
6964481.81054562
Lat Long Location
1350 N WESTMORELAND RD, DALLAS, TX 75211
Unique Key
1296453360
17-00528983
Service Request Number: 17-00528983 • Address: 1650 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00528983
Address
1650 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T11:59:54.000
Status
Closed
Created Date
2017-10-26T11:59:54.000
Update Date
2017-10-26T13:03:36.000
Closed Date
2017-10-26T13:03:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2532533.65817715
Y Coordinate
6957128.08891435
Lat Long Location
1650 N PRAIRIE CREEK RD, DALLAS, TX 75217
Unique Key
1300703417
18-00070407
Service Request Number: 18-00070407 • Address: 300 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00070407
Address
300 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T17:29:57.000
Status
Closed
Created Date
2018-02-17T17:29:57.000
Update Date
2018-02-17T19:02:28.000
Closed Date
2018-02-17T19:02:28.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535335.46927505
Y Coordinate
6945748.38888687
Lat Long Location
300 S ST AUGUSTINE DR, DALLAS, TX 75217
Unique Key
1313248040
17-00551037
Service Request Number: 17-00551037 • Address: 4524 POMONA RD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
17-00551037
Address
4524 POMONA RD, DALLAS, TX 75209
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T09:11:57.000
Status
Closed
Created Date
2017-11-10T09:11:57.000
Update Date
2017-11-11T07:50:27.000
Closed Date
2017-11-11T07:50:27.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480734.60754865
Y Coordinate
6998171.69513321
Lat Long Location
4524 POMONA RD, DALLAS, TX 75209
Unique Key
1302510567
17-00461077
Service Request Number: 17-00461077 • Address: 2154 BURBANK ST, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00461077
Address
2154 BURBANK ST, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T12:35:22.000
Status
Closed
Created Date
2017-09-13T12:35:22.000
Update Date
2017-11-11T21:52:48.000
Closed Date
2017-11-11T21:52:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470908.81716852
Y Coordinate
6991851.86972489
Lat Long Location
2154 BURBANK ST, DALLAS, TX 75235
Unique Key
1294728946
17-00458007
Service Request Number: 17-00458007 • Address: 5800 GREENVILLE AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00458007
Address
5800 GREENVILLE AVE, DALLAS, TX 75206
City Council District
14
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-23T09:26:00.000
Status
Closed
Created Date
2017-09-12T09:26:00.000
Update Date
2017-10-26T16:44:26.000
Closed Date
2017-10-26T16:44:26.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Priority
Method Received Description
E-Mail
X Coordinate
2500094.15015937
Y Coordinate
6998752.64718327
Lat Long Location
5800 GREENVILLE AVE, DALLAS, TX 75206
Unique Key
1294494203
18-00107175
Service Request Number: 18-00107175 • Address: 10375 LIMESTONE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00107175
Address
10375 LIMESTONE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T13:02:03.000
Status
Closed
Created Date
2018-03-10T13:02:03.000
Update Date
2018-03-10T17:01:31.000
Closed Date
2018-03-10T17:01:32.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2538661.84077447
Y Coordinate
6958908.7673486
Lat Long Location
10375 LIMESTONE DR, DALLAS, TX 75217
Unique Key
1316037227
18-00117393
Service Request Number: 18-00117393 • Address: 3939 FRANKFORD RD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00117393
Address
3939 FRANKFORD RD, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Lock Take and Hide violation - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-16T09:50:05.000
Status
Closed
Created Date
2018-03-16T09:50:05.000
Update Date
2018-04-22T23:01:58.000
Closed Date
2018-04-22T23:01:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475582.21949331
Y Coordinate
7049680.28188771
Lat Long Location
3939 FRANKFORD RD, DALLAS, TX 75287
Unique Key
1316791461
18-00083458
Service Request Number: 18-00083458 • Address: 7715 MORTON ST, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00083458
Address
7715 MORTON ST, DALLAS, TX 75209
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-27T13:30:19.000
Status
Closed
Created Date
2018-02-26T13:30:19.000
Update Date
2018-03-11T16:15:03.000
Closed Date
2018-03-11T16:15:03.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483236.496447
Y Coordinate
6996122.0549573
Lat Long Location
7715 MORTON ST, DALLAS, TX 75209
Unique Key
1314301954
17-00552753
Service Request Number: 17-00552753 • Address: 4200 ST FRANCIS AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00552753
Address
4200 ST FRANCIS AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-06T15:06:58.000
Status
Closed
Created Date
2017-11-11T15:06:58.000
Update Date
2017-11-11T15:16:05.000
Closed Date
2017-11-11T15:16:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2524297.50320152
Y Coordinate
6975511.6323141
Lat Long Location
4200 ST FRANCIS AVE, DALLAS, TX 75227
Unique Key
1302677572
18-00070206
Service Request Number: 18-00070206 • Address: ALAN DALE LN & SHADYWOOD LN, DALLAS, TX • City Council District: 13
Service Request Number
18-00070206
Address
ALAN DALE LN & SHADYWOOD LN, DALLAS, TX
City Council District
13
Department
Street Services
Service Request Type
Visibility Obstruction - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T13:15:35.000
Status
Closed
Created Date
2018-02-17T13:15:35.000
Update Date
2018-02-17T19:34:43.000
Closed Date
2018-02-17T19:34:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481648.21541167
Y Coordinate
6999990.18566446
Lat Long Location
ALAN DALE LN & SHADYWOOD LN, DALLAS, TX
Unique Key
1313231984
17-00512444
Service Request Number: 17-00512444 • Address: 1916 CORINTH ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00512444
Address
1916 CORINTH ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T11:17:04.000
Status
Closed
Created Date
2017-10-16T11:17:04.000
Update Date
2017-10-26T11:17:03.000
Closed Date
2017-10-26T11:17:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496138.28188029
Y Coordinate
6967551.27119037
Lat Long Location
1916 CORINTH ST, DALLAS, TX 75215
Unique Key
1299296822
17-00523891
Service Request Number: 17-00523891 • Address: 1511 FIJI ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00523891
Address
1511 FIJI ST, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T16:12:16.000
Status
Closed
Created Date
2017-10-23T16:12:16.000
Update Date
2017-10-25T16:36:27.000
Closed Date
2017-10-25T16:18:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490666.87850222
Y Coordinate
6958157.14487132
Lat Long Location
1511 FIJI ST, DALLAS, TX 75203
Unique Key
1300274296
17-00541769
Service Request Number: 17-00541769 • Address: 2119 EMPIRE CENTRAL, DALLAS, 75235 • City Council District: 2
Service Request Number
17-00541769
Address
2119 EMPIRE CENTRAL, DALLAS, 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-30T14:32:55.000
Status
Closed
Created Date
2017-11-03T14:32:55.000
Update Date
2017-11-11T16:46:07.000
Closed Date
2017-11-11T16:46:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474530.58512563
Y Coordinate
6988166.48243555
Lat Long Location
2119 EMPIRE CENTRAL, DALLAS, 75235
Unique Key
1301729805
18-00132467
Service Request Number: 18-00132467 • Address: 2701 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 3
Service Request Number
18-00132467
Address
2701 S HAMPTON RD, DALLAS, TX 75224
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-20T20:02:42.000
Status
Closed
Created Date
2018-03-23T20:02:42.000
Update Date
2018-03-24T14:52:09.000
Closed Date
2018-03-24T14:52:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473718.07875348
Y Coordinate
6948283.94418542
Lat Long Location
2701 S HAMPTON RD, DALLAS, TX 75224
Unique Key
1317869882
18-00133216
Service Request Number: 18-00133216 • Address: 2000 CORINTH ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
18-00133216
Address
2000 CORINTH ST, DALLAS, TX 75215
City Council District
2
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T20:50:45.000
Status
Closed
Created Date
2018-03-24T20:50:45.000
Update Date
2018-03-24T20:52:25.000
Closed Date
2018-03-24T20:52:25.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496299.58977534
Y Coordinate
6967844.65624487
Lat Long Location
2000 CORINTH ST, DALLAS, TX 75215
Unique Key
1317937334
17-00552438
Service Request Number: 17-00552438 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552438
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T08:53:00.000
Status
Closed
Created Date
2017-11-11T08:53:00.000
Update Date
2017-11-11T08:53:42.000
Closed Date
2017-11-11T08:53:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302654983
17-00527991
Service Request Number: 17-00527991 • Address: 4805 MCKINNEY AVE, DALLAS, TX 75205 • City Council District: 14
Service Request Number
17-00527991
Address
4805 MCKINNEY AVE, DALLAS, TX 75205
City Council District
14
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T17:19:09.000
Status
Closed
Created Date
2017-10-25T17:19:09.000
Update Date
2017-10-25T17:48:32.000
Closed Date
2017-10-25T17:48:32.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2495003.59227861
Y Coordinate
6987743.34939144
Lat Long Location
4805 MCKINNEY AVE, DALLAS, TX 75205
Unique Key
1300615790
17-00526967
Service Request Number: 17-00526967 • Address: SAMUELL BLVD & S BEACON ST, DALLAS, TX • City Council District: 2
Service Request Number
17-00526967
Address
SAMUELL BLVD & S BEACON ST, DALLAS, TX
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T10:46:19.000
Status
Closed
Created Date
2017-10-25T10:46:19.000
Update Date
2017-10-26T07:55:50.000
Closed Date
2017-10-26T07:55:51.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2507307.51987367
Y Coordinate
6975930.20112713
Lat Long Location
SAMUELL BLVD & S BEACON ST, DALLAS, TX
Unique Key
1300540850
17-00527645
Service Request Number: 17-00527645 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00527645
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T15:02:21.000
Status
Closed
Created Date
2017-10-25T15:02:21.000
Update Date
2017-10-25T15:02:22.000
Closed Date
2017-10-25T15:02:21.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2468344.73074087
Y Coordinate
6966447.94966021
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1300587859
17-00550958
Service Request Number: 17-00550958 • Address: 7610 BURNS CT, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00550958
Address
7610 BURNS CT, DALLAS, TX 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T08:49:34.000
Status
Closed
Created Date
2017-11-10T08:49:34.000
Update Date
2017-11-11T07:56:38.000
Closed Date
2017-11-11T07:56:38.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474040.31705742
Y Coordinate
6990295.75449307
Lat Long Location
7610 BURNS CT, DALLAS, TX 75235
Unique Key
1302504129
17-00491676
Service Request Number: 17-00491676 • Address: 6035 SCYENE RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00491676
Address
6035 SCYENE RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T14:40:20.000
Status
Closed
Created Date
2017-10-02T14:40:20.000
Update Date
2017-10-26T11:06:08.000
Closed Date
2017-10-26T11:06:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515974.67878582
Y Coordinate
6966220.0531262
Lat Long Location
6035 SCYENE RD, DALLAS, TX 75227
Unique Key
1297479429
17-00478345
Service Request Number: 17-00478345 • Address: 4822 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 3
Service Request Number
17-00478345
Address
4822 S LANCASTER RD, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-23T12:39:03.000
Status
Closed
Created Date
2017-09-23T12:39:03.000
Update Date
2017-10-26T11:15:24.000
Closed Date
2017-10-26T11:15:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494192.732861
Y Coordinate
6938216.12286279
Lat Long Location
4822 S LANCASTER RD, DALLAS, TX 75216
Unique Key
1296169203
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