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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00552580
Service Request Number: 17-00552580 • Address: 3524 PENELOPE ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00552580
Address
3524 PENELOPE ST, DALLAS, TX 75210
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T11:36:08.000
Status
Closed
Created Date
2017-11-11T11:36:08.000
Update Date
2017-11-11T13:59:32.000
Closed Date
2017-11-11T13:59:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505052.13688751
Y Coordinate
6967479.34687732
Lat Long Location
3524 PENELOPE ST, DALLAS, TX 75210
Unique Key
1302665966
17-00550271
Service Request Number: 17-00550271 • Address: 2811 WILHURT AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00550271
Address
2811 WILHURT AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-10T15:34:34.000
Status
Closed
Created Date
2017-11-09T15:34:34.000
Update Date
2017-11-11T07:57:10.000
Closed Date
2017-11-11T07:57:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498603.97260863
Y Coordinate
6944646.51925781
Lat Long Location
2811 WILHURT AVE, DALLAS, TX 75216
Unique Key
1302423719
18-00056731
Service Request Number: 18-00056731 • Address: 4210 MERRELL RD, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00056731
Address
4210 MERRELL RD, DALLAS, 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-19T08:19:26.000
Status
Closed
Created Date
2018-02-09T08:19:26.000
Update Date
2018-02-17T10:48:30.000
Closed Date
2018-02-17T10:48:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478597.03758572
Y Coordinate
7009910.30752386
Lat Long Location
4210 MERRELL RD, DALLAS, 75229
Unique Key
1312125628
17-00295120
Service Request Number: 17-00295120 • Address: 2899 WILHURT AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00295120
Address
2899 WILHURT AVE, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T12:26:55.000
Status
Closed
Created Date
2017-06-20T12:26:55.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-28T12:15:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2499109.0998907
Y Coordinate
6944947.24263494
Lat Long Location
2899 WILHURT AVE, DALLAS, TX 75216
Unique Key
1278179409
18-00079654
Service Request Number: 18-00079654 • Address: 2500 ALASKA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00079654
Address
2500 ALASKA AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-26T11:46:01.000
Status
Closed
Created Date
2018-02-23T11:46:01.000
Update Date
2018-02-24T16:27:05.000
Closed Date
2018-02-24T16:27:05.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2486460.21156685
Y Coordinate
6948244.75817449
Lat Long Location
2500 ALASKA AVE, DALLAS, TX 75216
Unique Key
1313965788
17-00501143
Service Request Number: 17-00501143 • Address: 5629 LEDGE STONE DR, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00501143
Address
5629 LEDGE STONE DR, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-23T07:31:17.000
Status
Closed
Created Date
2017-10-09T07:31:17.000
Update Date
2017-10-26T12:52:39.000
Closed Date
2017-10-26T12:52:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2504337.2975127
Y Coordinate
6997962.41256193
Lat Long Location
5629 LEDGE STONE DR, DALLAS, TX 75214
Unique Key
1298324684
17-00526664
Service Request Number: 17-00526664 • Address: 3836 ECHO BROOK LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00526664
Address
3836 ECHO BROOK LN, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T09:05:50.000
Status
Closed
Created Date
2017-10-25T09:05:50.000
Update Date
2017-10-26T08:33:08.000
Closed Date
2017-10-26T08:33:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475046.05279093
Y Coordinate
7011205.14794164
Lat Long Location
3836 ECHO BROOK LN, DALLAS, TX 75229
Unique Key
1300519522
17-00550528
Service Request Number: 17-00550528 • Address: 3710 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00550528
Address
3710 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-10T16:57:41.000
Status
Closed
Created Date
2017-11-09T16:57:41.000
Update Date
2017-11-11T07:57:09.000
Closed Date
2017-11-11T07:57:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466529.02268303
Y Coordinate
6948816.24497963
Lat Long Location
3710 W ILLINOIS AVE, DALLAS, TX 75211
Unique Key
1302444881
17-00552762
Service Request Number: 17-00552762 • Address: 4400 ST FRANCIS AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00552762
Address
4400 ST FRANCIS AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-06T15:23:25.000
Status
Closed
Created Date
2017-11-11T15:23:25.000
Update Date
2017-11-11T15:27:17.000
Closed Date
2017-11-11T15:27:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2524298.56484909
Y Coordinate
6974372.78136429
Lat Long Location
4400 ST FRANCIS AVE, DALLAS, TX 75227
Unique Key
1302678327
17-00552632
Service Request Number: 17-00552632 • Address: 309 S ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552632
Address
309 S ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T12:43:54.000
Status
Closed
Created Date
2017-11-11T12:43:54.000
Update Date
2017-11-11T13:23:40.000
Closed Date
2017-11-11T13:23:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2540765.20198592
Y Coordinate
6945718.79085438
Lat Long Location
309 S ACRES DR, DALLAS, TX 75217
Unique Key
1302669687
17-00520271
Service Request Number: 17-00520271 • Address: 9818 LANSDOWNE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00520271
Address
9818 LANSDOWNE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-05T13:25:32.000
Status
Closed
Created Date
2017-10-20T13:25:32.000
Update Date
2017-10-26T14:57:05.000
Closed Date
2017-10-26T14:57:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2536373.02288804
Y Coordinate
6948777.94145472
Lat Long Location
9818 LANSDOWNE DR, DALLAS, TX 75217
Unique Key
1299930095
17-00528328
Service Request Number: 17-00528328 • Address: 3343 COLE AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
17-00528328
Address
3343 COLE AVE, DALLAS, TX 75204
City Council District
14
Department
Street Services
Service Request Type
Sidewalk Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T08:25:48.000
Status
Closed
Created Date
2017-10-26T08:25:48.000
Update Date
2017-10-26T15:26:40.000
Closed Date
2017-10-26T15:26:40.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2490730.94350781
Y Coordinate
6980187.42860365
Lat Long Location
3343 COLE AVE, DALLAS, TX 75204
Unique Key
1300654848
17-00336577
Service Request Number: 17-00336577 • Address: 5067 RANCHERO LN, DALLAS, 75236 • City Council District: 3
Service Request Number
17-00336577
Address
5067 RANCHERO LN, DALLAS, 75236
City Council District
3
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T14:18:06.000
Status
Closed
Created Date
2017-07-11T14:18:06.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-07-14T10:09:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2457671.5018054
Y Coordinate
6934090.04679626
Lat Long Location
5067 RANCHERO LN, DALLAS, 75236
Unique Key
1283885296
17-00551406
Service Request Number: 17-00551406 • Address: 10716 ROCKINGHAM ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551406
Address
10716 ROCKINGHAM ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T11:19:30.000
Status
Closed
Created Date
2017-11-10T11:19:30.000
Update Date
2017-11-11T07:56:06.000
Closed Date
2017-11-11T07:56:06.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2539694.56185867
Y Coordinate
6959081.61508685
Lat Long Location
10716 ROCKINGHAM ST, DALLAS, TX 75217
Unique Key
1302540035
17-00552837
Service Request Number: 17-00552837 • Address: 5618 MATALEE AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00552837
Address
5618 MATALEE AVE, DALLAS, TX 75206
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T17:34:51.000
Status
Closed
Created Date
2017-11-11T17:34:51.000
Update Date
2017-11-11T18:19:31.000
Closed Date
2017-11-11T18:19:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499369.50885406
Y Coordinate
6990221.04367012
Lat Long Location
5618 MATALEE AVE, DALLAS, TX 75206
Unique Key
1302684097
18-00060384
Service Request Number: 18-00060384 • Address: 5610 CHURCHILL AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00060384
Address
5610 CHURCHILL AVE, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-03-27T09:38:31.000
Status
Closed
Created Date
2018-02-12T09:38:31.000
Update Date
2018-03-24T16:05:07.000
Closed Date
2018-03-24T16:05:07.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515153.04248163
Y Coordinate
6972828.88563912
Lat Long Location
5610 CHURCHILL AVE, DALLAS, TX 75227
Unique Key
1312471783
17-00551718
Service Request Number: 17-00551718 • Address: 3714 LEGENDARY LN, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00551718
Address
3714 LEGENDARY LN, DALLAS, TX 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T13:58:35.000
Status
Closed
Created Date
2017-11-10T13:58:35.000
Update Date
2017-11-11T07:54:58.000
Closed Date
2017-11-11T07:54:58.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478228.36153425
Y Coordinate
6940983.31636832
Lat Long Location
3714 LEGENDARY LN, DALLAS, TX 75224
Unique Key
1302568858
18-00049942
Service Request Number: 18-00049942 • Address: 4926 PARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00049942
Address
4926 PARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-26T16:33:46.000
Status
Closed
Created Date
2018-02-04T16:33:46.000
Update Date
2018-02-17T09:53:12.000
Closed Date
2018-02-17T09:53:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2504089.18953994
Y Coordinate
6974735.99670215
Lat Long Location
4926 PARRY AVE, DALLAS, TX 75223
Unique Key
1311622871
18-00070289
Service Request Number: 18-00070289 • Address: 4606 MONARCH ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070289
Address
4606 MONARCH ST, DALLAS, TX 75204
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T14:40:47.000
Status
Closed
Created Date
2018-02-17T14:40:47.000
Update Date
2018-02-17T20:42:56.000
Closed Date
2018-02-17T20:42:56.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496520.88819076
Y Coordinate
6980499.49492744
Lat Long Location
4606 MONARCH ST, DALLAS, TX 75204
Unique Key
1313237980
17-00517675
Service Request Number: 17-00517675 • Address: 7533 CARR ST, DALLAS, 75227 • City Council District: 5
Service Request Number
17-00517675
Address
7533 CARR ST, DALLAS, 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-16T08:44:51.000
Status
Closed
Created Date
2017-10-19T08:44:51.000
Update Date
2017-10-26T09:11:51.000
Closed Date
2017-10-26T09:11:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2523907.35519708
Y Coordinate
6968871.02465235
Lat Long Location
7533 CARR ST, DALLAS, 75227
Unique Key
1299734848
17-00509505
Service Request Number: 17-00509505 • Address: 2809 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00509505
Address
2809 N HENDERSON AVE, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-19T11:36:07.000
Status
Closed
Created Date
2017-10-13T11:36:07.000
Update Date
2017-10-26T10:26:09.000
Closed Date
2017-10-26T10:26:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495695.06536367
Y Coordinate
6985323.51070249
Lat Long Location
2809 N HENDERSON AVE, DALLAS, TX 75206
Unique Key
1299016624
17-00527355
Service Request Number: 17-00527355 • Address: 5435 NORTHMOOR DR, DALLAS, 75229 • City Council District: 13
Service Request Number
17-00527355
Address
5435 NORTHMOOR DR, DALLAS, 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:13:26.000
Status
Closed
Created Date
2017-10-25T13:13:26.000
Update Date
2017-10-26T09:02:09.000
Closed Date
2017-10-26T09:02:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485398.36421305
Y Coordinate
7017552.60159778
Lat Long Location
5435 NORTHMOOR DR, DALLAS, 75229
Unique Key
1300567354
17-00504268
Service Request Number: 17-00504268 • Address: 9876 PLANO RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00504268
Address
9876 PLANO RD, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-24T13:50:28.000
Status
Closed
Created Date
2017-10-10T13:50:28.000
Update Date
2017-10-26T07:37:27.000
Closed Date
2017-10-23T08:15:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2520934.14130611
Y Coordinate
7008726.4818037
Lat Long Location
9876 PLANO RD, DALLAS, TX 75238
Unique Key
1298566706
17-00517092
Service Request Number: 17-00517092 • Address: 3055 LATHAM DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00517092
Address
3055 LATHAM DR, DALLAS, TX 75229
City Council District
13
Department
Public Works Department
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-07T16:08:32.000
Status
Closed
Created Date
2017-10-18T16:08:32.000
Update Date
2017-10-26T09:09:05.000
Closed Date
2017-10-26T09:09:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466722.52062136
Y Coordinate
7013127.77425859
Lat Long Location
3055 LATHAM DR, DALLAS, TX 75229
Unique Key
1299670646
17-00532611
Service Request Number: 17-00532611 • Address: 2550 GUS THOMASSON RD, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00532611
Address
2550 GUS THOMASSON RD, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T18:17:54.000
Status
Closed
Created Date
2017-10-29T18:17:54.000
Update Date
2017-11-11T07:56:46.000
Closed Date
2017-11-11T07:56:46.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2530091.54075982
Y Coordinate
6991500.0079574
Lat Long Location
2550 GUS THOMASSON RD, DALLAS, TX 75228
Unique Key
1301017905
18-00049959
Service Request Number: 18-00049959 • Address: 4839 PARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00049959
Address
4839 PARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-26T16:59:05.000
Status
Closed
Created Date
2018-02-04T16:59:05.000
Update Date
2018-02-17T10:53:30.000
Closed Date
2018-02-17T10:53:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2503723.20898755
Y Coordinate
6974423.48835689
Lat Long Location
4839 PARRY AVE, DALLAS, TX 75223
Unique Key
1311624132
17-00502642
Service Request Number: 17-00502642 • Address: 3349 LA VERN PKWY, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00502642
Address
3349 LA VERN PKWY, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-13T15:19:49.000
Status
Closed
Created Date
2017-10-09T15:19:49.000
Update Date
2017-10-26T13:56:14.000
Closed Date
2017-10-26T13:56:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515555.78482465
Y Coordinate
6967412.55269718
Lat Long Location
3349 LA VERN PKWY, DALLAS, TX 75227
Unique Key
1298427174
17-00526712
Service Request Number: 17-00526712 • Address: 10238 BROCKBANK DR, DALLAS, TX 75229 • City Council District: 6
Service Request Number
17-00526712
Address
10238 BROCKBANK DR, DALLAS, TX 75229
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-08T09:17:30.000
Status
Closed
Created Date
2017-10-25T09:17:30.000
Update Date
2017-10-26T07:56:21.000
Closed Date
2017-10-26T07:56:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466678.46196466
Y Coordinate
7008813.78163791
Lat Long Location
10238 BROCKBANK DR, DALLAS, TX 75229
Unique Key
1300522494
17-00550140
Service Request Number: 17-00550140 • Address: 3421 MERRIFIELD AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00550140
Address
3421 MERRIFIELD AVE, DALLAS, TX 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T14:38:04.000
Status
Closed
Created Date
2017-11-09T14:38:04.000
Update Date
2017-11-11T07:57:07.000
Closed Date
2017-11-11T07:57:07.000
Outcome
Resolved - Animal Relocated
Priority
Emergency
Method Received Description
Phone
X Coordinate
2510227.38297381
Y Coordinate
6975692.42123852
Lat Long Location
3421 MERRIFIELD AVE, DALLAS, TX 75223
Unique Key
1302413561
17-00527425
Service Request Number: 17-00527425 • Address: 2419 CONNECTICUT LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00527425
Address
2419 CONNECTICUT LN, DALLAS, TX 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T13:39:15.000
Status
Closed
Created Date
2017-10-25T13:39:15.000
Update Date
2017-10-26T07:52:00.000
Closed Date
2017-10-26T07:52:00.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2511848.5891812
Y Coordinate
6983632.39056461
Lat Long Location
2419 CONNECTICUT LN, DALLAS, TX 75214
Unique Key
1300571838
17-00520876
Service Request Number: 17-00520876 • Address: 3636 W RED BIRD LN, DALLAS, TX 75237 • City Council District: 3
Service Request Number
17-00520876
Address
3636 W RED BIRD LN, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Electrical Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-15T17:33:39.000
Status
Closed
Created Date
2017-10-20T17:33:39.000
Update Date
2017-10-25T16:02:57.000
Closed Date
2017-10-25T16:02:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2467316.67359327
Y Coordinate
6932730.79486337
Lat Long Location
3636 W RED BIRD LN, DALLAS, TX 75237
Unique Key
1299980099
17-00512795
Service Request Number: 17-00512795 • Address: 4515 HARRYS LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00512795
Address
4515 HARRYS LN, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-29T13:31:01.000
Status
Closed
Created Date
2017-10-16T13:31:01.000
Update Date
2017-10-26T09:12:55.000
Closed Date
2017-10-26T09:12:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480501.81333792
Y Coordinate
7011352.78862841
Lat Long Location
4515 HARRYS LN, DALLAS, TX 75229
Unique Key
1299319674
17-00526974
Service Request Number: 17-00526974 • Address: 4504 DE KALB AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00526974
Address
4504 DE KALB AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T10:49:00.000
Status
Closed
Created Date
2017-10-25T10:49:00.000
Update Date
2017-10-26T07:55:33.000
Closed Date
2017-10-26T07:55:33.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2489537.23076927
Y Coordinate
6938156.06547677
Lat Long Location
4504 DE KALB AVE, DALLAS, TX 75216
Unique Key
1300541331
18-00048180
Service Request Number: 18-00048180 • Address: 831 N BISHOP AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00048180
Address
831 N BISHOP AVE, DALLAS, 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-19T13:34:12.000
Status
Closed
Created Date
2018-02-02T13:34:12.000
Update Date
2018-02-17T13:52:16.000
Closed Date
2018-02-17T13:52:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482498.77522811
Y Coordinate
6960874.38104658
Lat Long Location
831 N BISHOP AVE, DALLAS, 75208
Unique Key
1311475292
17-00527652
Service Request Number: 17-00527652 • Address: 179 S BROOKSIDE DR, DALLAS, 75214 • City Council District: 14
Service Request Number
17-00527652
Address
179 S BROOKSIDE DR, DALLAS, 75214
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T15:04:22.000
Status
Closed
Created Date
2017-10-25T15:04:22.000
Update Date
2017-10-26T11:08:59.000
Closed Date
2017-10-26T11:08:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2507538.19826833
Y Coordinate
6981498.75492727
Lat Long Location
179 S BROOKSIDE DR, DALLAS, 75214
Unique Key
1300588226
17-00528343
Service Request Number: 17-00528343 • Address: 10747 BRUTON RD, DALLAS, TX 75217 • City Council District: 7
Service Request Number
17-00528343
Address
10747 BRUTON RD, DALLAS, TX 75217
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T08:31:16.000
Status
Closed
Created Date
2017-10-26T08:31:16.000
Update Date
2017-10-26T09:26:05.000
Closed Date
2017-10-26T09:26:05.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2539811.15303197
Y Coordinate
6960416.32231941
Lat Long Location
10747 BRUTON RD, DALLAS, TX 75217
Unique Key
1300655905
18-00070237
Service Request Number: 18-00070237 • Address: 3610 GLENHAVEN BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00070237
Address
3610 GLENHAVEN BLVD, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T13:48:09.000
Status
Closed
Created Date
2018-02-17T13:48:09.000
Update Date
2018-02-17T15:11:32.000
Closed Date
2018-02-17T15:11:32.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466787.56038941
Y Coordinate
6952069.24118105
Lat Long Location
3610 GLENHAVEN BLVD, DALLAS, TX 75211
Unique Key
1313234178
17-00525080
Service Request Number: 17-00525080 • Address: 2240 HOMEWAY CIR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00525080
Address
2240 HOMEWAY CIR, DALLAS, TX 75228
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T11:05:32.000
Status
Closed
Created Date
2017-10-24T11:05:32.000
Update Date
2017-10-26T13:48:45.000
Closed Date
2017-10-26T13:48:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2528701.87353235
Y Coordinate
6982213.10253215
Lat Long Location
2240 HOMEWAY CIR, DALLAS, TX 75228
Unique Key
1300380431
17-00550077
Service Request Number: 17-00550077 • Address: KUSHLA AVE & HOLDEN AVE, DALLAS, TX • City Council District: 4
Service Request Number
17-00550077
Address
KUSHLA AVE & HOLDEN AVE, DALLAS, TX
City Council District
4
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T14:15:56.000
Status
Closed
Created Date
2017-11-09T14:15:56.000
Update Date
2017-11-11T13:55:11.000
Closed Date
2017-11-11T13:55:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2488665.38254797
Y Coordinate
6942833.43214073
Lat Long Location
KUSHLA AVE & HOLDEN AVE, DALLAS, TX
Unique Key
1302408922
18-00178155
Service Request Number: 18-00178155 • Address: HILLCREST RD & W NORTHWEST HWY, DALLAS, TX • City Council District: 13
Service Request Number
18-00178155
Address
HILLCREST RD & W NORTHWEST HWY, DALLAS, TX
City Council District
13
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-24T16:49:10.000
Status
Closed
Created Date
2018-04-17T16:49:10.000
Update Date
2018-04-23T05:43:44.000
Closed Date
2018-04-23T05:43:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494475.59171705
Y Coordinate
7002091.85458295
Lat Long Location
HILLCREST RD & W NORTHWEST HWY, DALLAS, TX
Unique Key
1321382688
17-00512571
Service Request Number: 17-00512571 • Address: 1916 CORINTH ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00512571
Address
1916 CORINTH ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T12:04:32.000
Status
Closed
Created Date
2017-10-16T12:04:32.000
Update Date
2017-10-26T11:10:25.000
Closed Date
2017-10-26T11:10:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496138.28290896
Y Coordinate
6967551.27208444
Lat Long Location
1916 CORINTH ST, DALLAS, TX 75215
Unique Key
1299305389
17-00483073
Service Request Number: 17-00483073 • Address: 3360 LA VERN AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00483073
Address
3360 LA VERN AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-30T16:30:21.000
Status
Closed
Created Date
2017-09-26T16:30:21.000
Update Date
2017-10-26T13:58:37.000
Closed Date
2017-10-26T13:58:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515624.01948833
Y Coordinate
6967654.44115433
Lat Long Location
3360 LA VERN AVE, DALLAS, TX 75227
Unique Key
1296571900
18-00068612
Service Request Number: 18-00068612 • Address: 10209 TEAGARDEN RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00068612
Address
10209 TEAGARDEN RD, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T11:03:06.000
Status
Closed
Created Date
2018-02-16T11:03:06.000
Update Date
2018-02-17T07:55:43.000
Closed Date
2018-02-17T07:55:43.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2538833.97587598
Y Coordinate
6933952.69398858
Lat Long Location
10209 TEAGARDEN RD, DALLAS, TX 75217
Unique Key
1313108079
18-00107369
Service Request Number: 18-00107369 • Address: 3919 COLE AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00107369
Address
3919 COLE AVE, DALLAS, TX 75204
City Council District
14
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T17:23:19.000
Status
Closed
Created Date
2018-03-10T17:23:19.000
Update Date
2018-03-11T03:54:03.000
Closed Date
2018-03-11T03:54:03.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492174.08692476
Y Coordinate
6982291.43114896
Lat Long Location
3919 COLE AVE, DALLAS, TX 75204
Unique Key
1316053015
17-00523957
Service Request Number: 17-00523957 • Address: 3131 WEBB CHAPEL EXT, DALLAS, TX 75220 • City Council District: 2
Service Request Number
17-00523957
Address
3131 WEBB CHAPEL EXT, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Life Hazard Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-01T16:26:40.000
Status
Closed
Created Date
2017-10-23T16:26:40.000
Update Date
2017-10-25T16:50:05.000
Closed Date
2017-10-25T16:50:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469743.4409282
Y Coordinate
6999571.22768925
Lat Long Location
3131 WEBB CHAPEL EXT, DALLAS, TX 75220
Unique Key
1300280346
17-00546914
Service Request Number: 17-00546914 • Address: 1615 HEATHER GLEN DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00546914
Address
1615 HEATHER GLEN DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-16T14:54:32.000
Status
Closed
Created Date
2017-11-07T14:54:32.000
Update Date
2017-11-11T15:15:05.000
Closed Date
2017-11-11T15:15:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2477101.31298975
Y Coordinate
6932585.28356921
Lat Long Location
1615 HEATHER GLEN DR, DALLAS, TX 75232
Unique Key
1302141415
17-00462690
Service Request Number: 17-00462690 • Address: 3600 MT WASHINGTON ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00462690
Address
3600 MT WASHINGTON ST, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-09-15T11:45:07.000
Status
Closed
Created Date
2017-09-14T11:45:07.000
Update Date
2017-11-11T08:30:02.000
Closed Date
2017-11-11T08:30:02.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467022.26837769
Y Coordinate
6957156.52868315
Lat Long Location
3600 MT WASHINGTON ST, DALLAS, TX 75211
Unique Key
1294880174
17-00492548
Service Request Number: 17-00492548 • Address: 6412 HOLLIS AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00492548
Address
6412 HOLLIS AVE, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-31T08:50:03.000
Status
Closed
Created Date
2017-10-03T08:50:03.000
Update Date
2017-10-26T08:29:58.000
Closed Date
2017-10-26T08:29:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518534.27982799
Y Coordinate
6966759.53804601
Lat Long Location
6412 HOLLIS AVE, DALLAS, TX 75227
Unique Key
1297562056
17-00552737
Service Request Number: 17-00552737 • Address: 1600 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552737
Address
1600 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-06T14:36:37.000
Status
Closed
Created Date
2017-11-11T14:36:37.000
Update Date
2017-11-11T14:42:53.000
Closed Date
2017-11-11T14:42:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521907.57536538
Y Coordinate
6956708.31852685
Lat Long Location
1600 N JIM MILLER RD, DALLAS, TX 75217
Unique Key
1302676327
18-00070339
Service Request Number: 18-00070339 • Address: L B J FWY & CENTRAL RAMP N, DALLAS, TX • City Council District: 11
Service Request Number
18-00070339
Address
L B J FWY & CENTRAL RAMP N, DALLAS, TX
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Safety Obstruction - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T15:46:25.000
Status
Closed
Created Date
2018-02-17T15:46:25.000
Update Date
2018-02-17T16:46:50.000
Closed Date
2018-02-17T16:46:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500888.50032672
Y Coordinate
7023459.60539444
Lat Long Location
L B J FWY & CENTRAL RAMP N, DALLAS, TX
Unique Key
1313241563
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