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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00167591
Service Request Number: 17-00167591 • Address: 1411 GALLOWAY AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00167591
Address
1411 GALLOWAY AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-02T10:15:31.000
Status
Closed
Created Date
2017-04-12T10:15:31.000
Update Date
2017-10-26T15:26:54.000
Closed Date
2017-10-26T15:26:54.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490462.62167692
Y Coordinate
6955069.71385664
Lat Long Location
1411 GALLOWAY AVE, DALLAS, TX 75216
Unique Key
1264314357
17-00396350
Service Request Number: 17-00396350 • Address: 6220 BENTWOOD TRL, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00396350
Address
6220 BENTWOOD TRL, DALLAS, TX 75252
City Council District
12
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-27T09:41:47.000
Status
Closed
Created Date
2017-08-09T09:41:47.000
Update Date
2017-10-25T15:53:37.000
Closed Date
2017-10-25T15:53:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490259.95611113
Y Coordinate
7052019.44523575
Lat Long Location
6220 BENTWOOD TRL, DALLAS, TX 75252
Unique Key
1289114283
17-00552588
Service Request Number: 17-00552588 • Address: 10527 CYMBAL DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552588
Address
10527 CYMBAL DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T11:44:30.000
Status
Closed
Created Date
2017-11-11T11:44:30.000
Update Date
2017-11-11T12:31:40.000
Closed Date
2017-11-11T12:31:40.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539277.51950828
Y Coordinate
6956235.97088771
Lat Long Location
10527 CYMBAL DR, DALLAS, TX 75217
Unique Key
1302666493
17-00501186
Service Request Number: 17-00501186 • Address: 14333 HAYMEADOW DR, DALLAS, 75254 • City Council District: 11
Service Request Number
17-00501186
Address
14333 HAYMEADOW DR, DALLAS, 75254
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-06T07:59:10.000
Status
Closed
Created Date
2017-10-09T07:59:10.000
Update Date
2017-10-25T14:49:05.000
Closed Date
2017-10-25T14:49:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498886.13869903
Y Coordinate
7030558.90409474
Lat Long Location
14333 HAYMEADOW DR, DALLAS, 75254
Unique Key
1298328889
17-00552401
Service Request Number: 17-00552401 • Address: 1407 E 9TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00552401
Address
1407 E 9TH ST, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T07:42:40.000
Status
Closed
Created Date
2017-11-11T07:42:40.000
Update Date
2017-11-11T10:46:42.000
Closed Date
2017-11-11T10:46:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489896.02096179
Y Coordinate
6959900.35152314
Lat Long Location
1407 E 9TH ST, DALLAS, TX 75203
Unique Key
1302651501
18-00107070
Service Request Number: 18-00107070 • Address: 330 E CAMP WISDOM RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00107070
Address
330 E CAMP WISDOM RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-06-05T11:15:37.000
Status
Closed
Created Date
2018-03-10T11:15:37.000
Update Date
2018-03-10T11:27:33.000
Closed Date
2018-03-10T11:27:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2485966.18687236
Y Coordinate
6927985.28030729
Lat Long Location
330 E CAMP WISDOM RD, DALLAS, TX 75241
Unique Key
1316029436
17-00552400
Service Request Number: 17-00552400 • Address: 900 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00552400
Address
900 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T07:40:51.000
Status
Closed
Created Date
2017-11-11T07:40:51.000
Update Date
2017-11-11T11:00:02.000
Closed Date
2017-11-11T11:00:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487630.8785155
Y Coordinate
6943898.21968794
Lat Long Location
900 E KIEST BLVD, DALLAS, TX 75216
Unique Key
1302651420
17-00523682
Service Request Number: 17-00523682 • Address: 7122 HIGHLAND HEATHER LN, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00523682
Address
7122 HIGHLAND HEATHER LN, DALLAS, TX 75248
City Council District
12
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-20T15:16:30.000
Status
Closed
Created Date
2017-10-23T15:16:30.000
Update Date
2017-10-26T15:32:29.000
Closed Date
2017-10-26T15:32:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2494961.54909033
Y Coordinate
7046250.48376072
Lat Long Location
7122 HIGHLAND HEATHER LN, DALLAS, TX 75248
Unique Key
1300258516
17-00510449
Service Request Number: 17-00510449 • Address: 17738 DAVENPORT RD, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00510449
Address
17738 DAVENPORT RD, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-10T16:28:32.000
Status
Closed
Created Date
2017-10-13T16:28:32.000
Update Date
2017-10-25T22:31:44.000
Closed Date
2017-10-25T22:31:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491627.61277863
Y Coordinate
7047683.66343351
Lat Long Location
17738 DAVENPORT RD, DALLAS, TX 75252
Unique Key
1299083008
17-00528683
Service Request Number: 17-00528683 • Address: 3611 DICKASON AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
17-00528683
Address
3611 DICKASON AVE, DALLAS, TX 75219
City Council District
14
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T10:37:21.000
Status
Closed
Created Date
2017-10-26T10:37:21.000
Update Date
2017-10-26T11:13:33.000
Closed Date
2017-10-26T11:13:33.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2488383.09067909
Y Coordinate
6980685.02462361
Lat Long Location
3611 DICKASON AVE, DALLAS, TX 75219
Unique Key
1300681418
17-00530862
Service Request Number: 17-00530862 • Address: SKILLMAN ST & SOUTHWESTERN BLVD, DALLAS, 75206 • City Council District: 14
Service Request Number
17-00530862
Address
SKILLMAN ST & SOUTHWESTERN BLVD, DALLAS, 75206
City Council District
14
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-10T12:27:16.000
Status
Closed
Created Date
2017-10-27T12:27:16.000
Update Date
2017-11-08T10:26:02.000
Closed Date
2017-11-08T10:26:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503851.03360744
Y Coordinate
6999144.46553177
Lat Long Location
SKILLMAN ST & SOUTHWESTERN BLVD, DALLAS, 75206
Unique Key
1300856962
17-00552537
Service Request Number: 17-00552537 • Address: 6500 HOLLIS AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00552537
Address
6500 HOLLIS AVE, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T10:51:57.000
Status
Closed
Created Date
2017-11-11T10:51:57.000
Update Date
2017-11-11T13:40:08.000
Closed Date
2017-11-11T13:40:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2519031.34325494
Y Coordinate
6966824.30864329
Lat Long Location
6500 HOLLIS AVE, DALLAS, TX 75227
Unique Key
1302662583
17-00519280
Service Request Number: 17-00519280 • Address: S BOND AVE & DARWIN ST, DALLAS, • City Council District: 6
Service Request Number
17-00519280
Address
S BOND AVE & DARWIN ST, DALLAS,
City Council District
6
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T07:34:22.000
Status
Closed
Created Date
2017-10-20T07:34:22.000
Update Date
2017-10-26T14:02:15.000
Closed Date
2017-10-26T14:02:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2457684.09637714
Y Coordinate
6957311.99813986
Lat Long Location
S BOND AVE & DARWIN ST, DALLAS,
Unique Key
1299862260
17-00502374
Service Request Number: 17-00502374 • Address: 400 KIRKWOOD DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00502374
Address
400 KIRKWOOD DR, DALLAS, TX 75218
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-23T13:46:12.000
Status
Closed
Created Date
2017-10-09T13:46:12.000
Update Date
2017-10-26T07:28:32.000
Closed Date
2017-10-10T07:15:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2517635.73303659
Y Coordinate
6998709.87905521
Lat Long Location
400 KIRKWOOD DR, DALLAS, TX 75218
Unique Key
1298408649
17-00526605
Service Request Number: 17-00526605 • Address: 621 SOUTH PKWY, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00526605
Address
621 SOUTH PKWY, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T08:46:18.000
Status
Closed
Created Date
2017-10-25T08:46:18.000
Update Date
2017-10-25T16:55:31.000
Closed Date
2017-10-25T16:55:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2524182.2954757
Y Coordinate
6950382.02558841
Lat Long Location
621 SOUTH PKWY, DALLAS, TX 75217
Unique Key
1300515418
17-00528673
Service Request Number: 17-00528673 • Address: METROPOLITAN AVE & MEADOW ST, DALLAS, TX • City Council District: 7
Service Request Number
17-00528673
Address
METROPOLITAN AVE & MEADOW ST, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T10:35:18.000
Status
Closed
Created Date
2017-10-26T10:35:18.000
Update Date
2017-10-26T13:42:01.000
Closed Date
2017-10-26T13:42:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503689.20052942
Y Coordinate
6966437.03252407
Lat Long Location
METROPOLITAN AVE & MEADOW ST, DALLAS, TX
Unique Key
1300680723
17-00525216
Service Request Number: 17-00525216 • Address: 218 W ELMORE AVE, DALLAS, 75224 • City Council District: 4
Service Request Number
17-00525216
Address
218 W ELMORE AVE, DALLAS, 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T11:51:49.000
Status
Closed
Created Date
2017-10-24T11:51:49.000
Update Date
2017-10-25T16:48:52.000
Closed Date
2017-10-25T16:48:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483590.95971286
Y Coordinate
6947803.46411866
Lat Long Location
218 W ELMORE AVE, DALLAS, 75224
Unique Key
1300390588
17-00551514
Service Request Number: 17-00551514 • Address: 3210 HAMILTON AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00551514
Address
3210 HAMILTON AVE, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T12:04:03.000
Status
Closed
Created Date
2017-11-10T12:04:03.000
Update Date
2017-11-11T07:55:42.000
Closed Date
2017-11-11T07:55:42.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503882.3394953
Y Coordinate
6967163.10650705
Lat Long Location
3210 HAMILTON AVE, DALLAS, TX 75210
Unique Key
1302547950
17-00500065
Service Request Number: 17-00500065 • Address: 2425 HONDO AVE, DALLAS, TX 75219 • City Council District: 2
Service Request Number
17-00500065
Address
2425 HONDO AVE, DALLAS, TX 75219
City Council District
2
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-10-23T08:37:39.000
Status
Closed
Created Date
2017-10-07T08:37:39.000
Update Date
2017-10-26T09:47:32.000
Closed Date
2017-10-26T09:47:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2483978.74852549
Y Coordinate
6981557.16204397
Lat Long Location
2425 HONDO AVE, DALLAS, TX 75219
Unique Key
1298188299
17-00552522
Service Request Number: 17-00552522 • Address: 1536 POCONO TRL, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552522
Address
1536 POCONO TRL, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T10:29:19.000
Status
Closed
Created Date
2017-11-11T10:29:19.000
Update Date
2017-11-11T11:16:02.000
Closed Date
2017-11-11T11:16:02.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539888.38563474
Y Coordinate
6956599.60454234
Lat Long Location
1536 POCONO TRL, DALLAS, TX 75217
Unique Key
1302661406
17-00520423
Service Request Number: 17-00520423 • Address: 14333 HAYMEADOW DR, DALLAS, 75254 • City Council District: 11
Service Request Number
17-00520423
Address
14333 HAYMEADOW DR, DALLAS, 75254
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-17T14:35:35.000
Status
Duplicate (closed)
Created Date
2017-10-20T14:35:35.000
Update Date
2017-10-25T14:49:04.000
Closed Date
2017-10-25T14:49:05.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498886.13682577
Y Coordinate
7030558.9047522
Lat Long Location
14333 HAYMEADOW DR, DALLAS, 75254
Unique Key
1299942593
17-00492556
Service Request Number: 17-00492556 • Address: 6412 HOLLIS AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00492556
Address
6412 HOLLIS AVE, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-28T08:52:48.000
Status
Closed
Created Date
2017-10-03T08:52:48.000
Update Date
2017-10-26T08:28:55.000
Closed Date
2017-10-26T08:28:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518534.27904846
Y Coordinate
6966759.53785943
Lat Long Location
6412 HOLLIS AVE, DALLAS, TX 75227
Unique Key
1297562612
17-00529870
Service Request Number: 17-00529870 • Address: 9800 HARRY HINES BLVD, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00529870
Address
9800 HARRY HINES BLVD, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-02T17:11:47.000
Status
Closed
Created Date
2017-10-26T17:11:47.000
Update Date
2017-10-26T17:14:42.000
Closed Date
2017-10-26T17:14:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466125.02071445
Y Coordinate
6997906.14649146
Lat Long Location
9800 HARRY HINES BLVD, DALLAS, TX 75220
Unique Key
1300777053
17-00524725
Service Request Number: 17-00524725 • Address: 1323 AMOS ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00524725
Address
1323 AMOS ST, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-07T09:27:35.000
Status
Closed
Created Date
2017-10-24T09:27:35.000
Update Date
2017-10-26T15:51:40.000
Closed Date
2017-10-26T15:51:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477969.74013148
Y Coordinate
6968655.54336911
Lat Long Location
1323 AMOS ST, DALLAS, TX 75212
Unique Key
1300354738
17-00552509
Service Request Number: 17-00552509 • Address: 1515 POCONO TRL, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552509
Address
1515 POCONO TRL, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T10:18:10.000
Status
Closed
Created Date
2017-11-11T10:18:10.000
Update Date
2017-11-11T11:10:59.000
Closed Date
2017-11-11T11:10:59.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539826.14140281
Y Coordinate
6956277.47868091
Lat Long Location
1515 POCONO TRL, DALLAS, TX 75217
Unique Key
1302660535
17-00462290
Service Request Number: 17-00462290 • Address: 2712 THROCKMORTON ST, DALLAS, TX 75219 • City Council District: 2
Service Request Number
17-00462290
Address
2712 THROCKMORTON ST, DALLAS, TX 75219
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-10-26T09:23:01.000
Status
Closed
Created Date
2017-09-14T09:23:01.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-15T11:02:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486317.42470165
Y Coordinate
6981171.331981
Lat Long Location
2712 THROCKMORTON ST, DALLAS, TX 75219
Unique Key
1294849049
18-00069954
Service Request Number: 18-00069954 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00069954
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T08:32:44.000
Status
Closed
Created Date
2018-02-17T08:32:44.000
Update Date
2018-02-17T08:34:03.000
Closed Date
2018-02-17T08:34:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313210643
17-00497024
Service Request Number: 17-00497024 • Address: 1714 KELLY AVE, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00497024
Address
1714 KELLY AVE, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T12:28:26.000
Status
Closed
Created Date
2017-10-05T12:28:26.000
Update Date
2017-10-26T08:52:28.000
Closed Date
2017-10-26T08:52:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496297.78394271
Y Coordinate
6966518.36969817
Lat Long Location
1714 KELLY AVE, DALLAS, TX 75215
Unique Key
1297919281
18-00069629
Service Request Number: 18-00069629 • Address: 2974 CARRIZO LN, DALLAS, TX 75229 • City Council District: 6
Service Request Number
18-00069629
Address
2974 CARRIZO LN, DALLAS, TX 75229
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Tethering - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-23T16:35:39.000
Status
Closed
Created Date
2018-02-16T16:35:39.000
Update Date
2018-02-17T11:15:31.000
Closed Date
2018-02-17T11:15:31.000
Outcome
Resolved - Citation Issued
Priority
Standard
Method Received Description
Phone
X Coordinate
2466165.09057137
Y Coordinate
7009762.23721302
Lat Long Location
2974 CARRIZO LN, DALLAS, TX 75229
Unique Key
1313178114
17-00552663
Service Request Number: 17-00552663 • Address: 2200 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00552663
Address
2200 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T13:04:38.000
Status
Closed
Created Date
2017-11-11T13:04:38.000
Update Date
2017-11-11T13:05:21.000
Closed Date
2017-11-11T13:05:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484271.29173474
Y Coordinate
6949502.23194033
Lat Long Location
2200 S BECKLEY AVE, DALLAS, TX 75224
Unique Key
1302671577
17-00552775
Service Request Number: 17-00552775 • Address: 2200 S R L THORNTON FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00552775
Address
2200 S R L THORNTON FWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T15:43:25.000
Status
Closed
Created Date
2017-11-11T15:43:25.000
Update Date
2017-11-11T15:44:08.000
Closed Date
2017-11-11T15:44:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482950.93040482
Y Coordinate
6949484.73770876
Lat Long Location
2200 S R L THORNTON FWY, DALLAS, TX 75224
Unique Key
1302679129
17-00528155
Service Request Number: 17-00528155 • Address: 931 N TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00528155
Address
931 N TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T22:03:00.000
Status
Closed
Created Date
2017-10-25T22:03:00.000
Update Date
2017-10-25T23:21:46.000
Closed Date
2017-10-25T23:21:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479519.89952325
Y Coordinate
6961413.35104368
Lat Long Location
931 N TYLER ST, DALLAS, TX 75208
Unique Key
1300631149
18-00106081
Service Request Number: 18-00106081 • Address: 1303 SAVOY ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00106081
Address
1303 SAVOY ST, DALLAS, TX 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-10T14:53:47.000
Status
Closed
Created Date
2018-03-09T14:53:47.000
Update Date
2018-03-11T07:52:20.000
Closed Date
2018-03-11T07:52:19.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478268.90748341
Y Coordinate
6946982.71544799
Lat Long Location
1303 SAVOY ST, DALLAS, TX 75224
Unique Key
1315950014
18-00106003
Service Request Number: 18-00106003 • Address: 3007 JEROME ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00106003
Address
3007 JEROME ST, DALLAS, TX 75223
City Council District
2
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-23T14:39:51.000
Status
Closed
Created Date
2018-03-09T14:39:51.000
Update Date
2018-03-10T07:55:21.000
Closed Date
2018-03-10T07:55:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2508406.57209603
Y Coordinate
6973914.89690371
Lat Long Location
3007 JEROME ST, DALLAS, TX 75223
Unique Key
1315945285
17-00520095
Service Request Number: 17-00520095 • Address: 6200 BONNIE VIEW RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00520095
Address
6200 BONNIE VIEW RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Obstruction Corner Clip - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-19T12:06:40.000
Status
Closed
Created Date
2017-10-20T12:06:40.000
Update Date
2017-10-26T11:34:35.000
Closed Date
2017-10-26T11:34:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2503445.29875558
Y Coordinate
6931401.97676573
Lat Long Location
6200 BONNIE VIEW RD, DALLAS, TX 75241
Unique Key
1299917119
18-00070080
Service Request Number: 18-00070080 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070080
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T11:04:57.000
Status
Closed
Created Date
2018-02-17T11:04:57.000
Update Date
2018-02-17T11:05:31.000
Closed Date
2018-02-17T11:05:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313221228
18-00070231
Service Request Number: 18-00070231 • Address: 1800 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070231
Address
1800 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T13:39:12.000
Status
Closed
Created Date
2018-02-17T13:39:12.000
Update Date
2018-02-17T13:43:55.000
Closed Date
2018-02-17T13:43:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496011.79658801
Y Coordinate
6979066.79570593
Lat Long Location
1800 N PEAK ST, DALLAS, TX 75204
Unique Key
1313233676
17-00517651
Service Request Number: 17-00517651 • Address: 11384 N STEMMONS TEXPRESS, DALLAS, 75229 • City Council District: 6
Service Request Number
17-00517651
Address
11384 N STEMMONS TEXPRESS, DALLAS, 75229
City Council District
6
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-18T08:36:47.000
Status
Closed
Created Date
2017-10-19T08:36:47.000
Update Date
2017-10-25T14:27:58.000
Closed Date
2017-10-25T14:27:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2460302.84503859
Y Coordinate
7012474.63794863
Lat Long Location
11384 N STEMMONS TEXPRESS, DALLAS, 75229
Unique Key
1299733155
17-00551698
Service Request Number: 17-00551698 • Address: 2855 SEARCY DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00551698
Address
2855 SEARCY DR, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T13:50:45.000
Status
Closed
Created Date
2017-11-10T13:50:45.000
Update Date
2017-11-11T07:49:51.000
Closed Date
2017-11-11T07:49:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470466.42860389
Y Coordinate
6951421.9369229
Lat Long Location
2855 SEARCY DR, DALLAS, TX 75211
Unique Key
1302566908
17-00524909
Service Request Number: 17-00524909 • Address: 18732 TALL OAK DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00524909
Address
18732 TALL OAK DR, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:15:08.000
Status
Closed
Created Date
2017-10-24T10:15:08.000
Update Date
2017-10-26T09:09:15.000
Closed Date
2017-10-26T09:09:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479488.7268628
Y Coordinate
7052899.89736544
Lat Long Location
18732 TALL OAK DR, DALLAS, TX 75287
Unique Key
1300367686
17-00517832
Service Request Number: 17-00517832 • Address: 7533 GARONNE ST, DALLAS, TX 75231 • City Council District: 10
Service Request Number
17-00517832
Address
7533 GARONNE ST, DALLAS, TX 75231
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-02T09:47:12.000
Status
Closed
Created Date
2017-10-19T09:47:12.000
Update Date
2017-10-25T17:06:45.000
Closed Date
2017-10-25T17:06:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2510185.37318698
Y Coordinate
7009443.67682217
Lat Long Location
7533 GARONNE ST, DALLAS, TX 75231
Unique Key
1299746021
17-00526935
Service Request Number: 17-00526935 • Address: 7507 VILLANOVA ST, DALLAS, TX 75225 • City Council District: 13
Service Request Number
17-00526935
Address
7507 VILLANOVA ST, DALLAS, TX 75225
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T10:32:51.000
Status
Closed
Created Date
2017-10-25T10:32:51.000
Update Date
2017-10-26T15:38:32.000
Closed Date
2017-10-26T15:38:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497040.67101731
Y Coordinate
7001690.98159079
Lat Long Location
7507 VILLANOVA ST, DALLAS, TX 75225
Unique Key
1300538474
17-00551480
Service Request Number: 17-00551480 • Address: 9716 SEAGOVILLE RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551480
Address
9716 SEAGOVILLE RD, DALLAS, TX 75217
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T11:51:21.000
Status
Closed
Created Date
2017-11-10T11:51:21.000
Update Date
2017-11-11T10:56:57.000
Closed Date
2017-11-11T10:56:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2535806.43161525
Y Coordinate
6945731.15343966
Lat Long Location
9716 SEAGOVILLE RD, DALLAS, TX 75217
Unique Key
1302545581
17-00526759
Service Request Number: 17-00526759 • Address: 6262 GODFREY AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00526759
Address
6262 GODFREY AVE, DALLAS, TX 75217
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T09:32:47.000
Status
Closed
Created Date
2017-10-25T09:32:47.000
Update Date
2017-10-25T15:45:35.000
Closed Date
2017-10-25T15:45:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2517866.35399014
Y Coordinate
6952495.17594357
Lat Long Location
6262 GODFREY AVE, DALLAS, TX 75217
Unique Key
1300525774
17-00552794
Service Request Number: 17-00552794 • Address: 6500 C F HAWN FWY, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552794
Address
6500 C F HAWN FWY, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T16:06:48.000
Status
Closed
Created Date
2017-11-11T16:06:48.000
Update Date
2017-11-11T17:22:29.000
Closed Date
2017-11-11T17:22:29.000
Outcome
Resolved - Not City Jurisdiction
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518875.6012016
Y Coordinate
6953682.48440821
Lat Long Location
6500 C F HAWN FWY, DALLAS, TX 75217
Unique Key
1302680852
18-00070286
Service Request Number: 18-00070286 • Address: ABRAMS RD & ANITA ST, DALLAS, TX • City Council District: 9
Service Request Number
18-00070286
Address
ABRAMS RD & ANITA ST, DALLAS, TX
City Council District
9
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T14:32:27.000
Status
Closed
Created Date
2018-02-17T14:32:27.000
Update Date
2018-02-17T18:17:56.000
Closed Date
2018-02-17T18:17:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505067.3749249
Y Coordinate
6991080.06146204
Lat Long Location
ABRAMS RD & ANITA ST, DALLAS, TX
Unique Key
1313237718
18-00049944
Service Request Number: 18-00049944 • Address: 4830 PARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00049944
Address
4830 PARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-26T16:34:56.000
Status
Closed
Created Date
2018-02-04T16:34:56.000
Update Date
2018-02-17T10:38:52.000
Closed Date
2018-02-17T10:38:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2503719.26556415
Y Coordinate
6974362.67319202
Lat Long Location
4830 PARRY AVE, DALLAS, TX 75223
Unique Key
1311623032
17-00525040
Service Request Number: 17-00525040 • Address: 3018 SHOREWOOD DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00525040
Address
3018 SHOREWOOD DR, DALLAS, TX 75228
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:54:20.000
Status
Closed
Created Date
2017-10-24T10:54:20.000
Update Date
2017-10-26T11:27:29.000
Closed Date
2017-10-26T11:27:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532691.7337835
Y Coordinate
6985345.48934466
Lat Long Location
3018 SHOREWOOD DR, DALLAS, TX 75228
Unique Key
1300377586
17-00460264
Service Request Number: 17-00460264 • Address: 17617 ADDISON RD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00460264
Address
17617 ADDISON RD, DALLAS, TX 75287
City Council District
12
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-01T08:47:09.000
Status
Closed
Created Date
2017-09-13T08:47:09.000
Update Date
2017-10-26T14:36:39.000
Closed Date
2017-10-26T14:36:39.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2480390.96480439
Y Coordinate
7046790.93421529
Lat Long Location
17617 ADDISON RD, DALLAS, TX 75287
Unique Key
1294669698
18-00070151
Service Request Number: 18-00070151 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070151
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T12:24:18.000
Status
Closed
Created Date
2018-02-17T12:24:18.000
Update Date
2018-02-17T12:24:58.000
Closed Date
2018-02-17T12:24:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313227738
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