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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00068199
Service Request Number: 18-00068199 • Address: 3328 SHELDON AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00068199
Address
3328 SHELDON AVE, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Tethering - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-23T09:06:21.000
Status
Closed
Created Date
2018-02-16T09:06:21.000
Update Date
2018-02-17T09:20:05.000
Closed Date
2018-02-17T09:20:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2468198.44583688
Y Coordinate
6957518.79057542
Lat Long Location
3328 SHELDON AVE, DALLAS, TX 75211
Unique Key
1313080086
17-00527837
Service Request Number: 17-00527837 • Address: 5505 WILLIS AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00527837
Address
5505 WILLIS AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T16:12:16.000
Status
Closed
Created Date
2017-10-25T16:12:16.000
Update Date
2017-10-26T16:30:55.000
Closed Date
2017-10-26T16:15:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498506.31493606
Y Coordinate
6985725.04284437
Lat Long Location
5505 WILLIS AVE, DALLAS, TX 75206
Unique Key
1300602370
17-00505962
Service Request Number: 17-00505962 • Address: 4907 STROBEL AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00505962
Address
4907 STROBEL AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T12:52:36.000
Status
Closed
Created Date
2017-10-11T12:52:36.000
Update Date
2017-10-25T14:52:50.000
Closed Date
2017-10-25T14:52:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491565.47999158
Y Coordinate
6936633.00943674
Lat Long Location
4907 STROBEL AVE, DALLAS, TX 75216
Unique Key
1298719160
18-00045047
Service Request Number: 18-00045047 • Address: 3050 RAMBLING DR, DALLAS, TX • City Council District: 7
Service Request Number
18-00045047
Address
3050 RAMBLING DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-09T23:12:36.000
Status
Closed
Created Date
2018-01-31T23:12:36.000
Update Date
2018-02-17T10:04:02.000
Closed Date
2018-02-17T10:04:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2524147.55069985
Y Coordinate
6981812.35721808
Lat Long Location
3050 RAMBLING DR, DALLAS, TX
Unique Key
1311246636
17-00527560
Service Request Number: 17-00527560 • Address: 3135 PALACIOS AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00527560
Address
3135 PALACIOS AVE, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T14:30:52.000
Status
Closed
Created Date
2017-10-25T14:30:52.000
Update Date
2017-10-26T07:51:50.000
Closed Date
2017-10-26T07:51:50.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2459838.90319172
Y Coordinate
6970502.16825872
Lat Long Location
3135 PALACIOS AVE, DALLAS, TX 75212
Unique Key
1300581743
17-00518001
Service Request Number: 17-00518001 • Address: 6251 KENWOOD AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00518001
Address
6251 KENWOOD AVE, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-13T10:40:05.000
Status
Closed
Created Date
2017-10-19T10:40:05.000
Update Date
2017-10-26T13:10:29.000
Closed Date
2017-10-26T13:10:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2503916.44720432
Y Coordinate
6990428.03436902
Lat Long Location
6251 KENWOOD AVE, DALLAS, TX 75214
Unique Key
1299756674
17-00349028
Service Request Number: 17-00349028 • Address: 11609 RUPLEY LN, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00349028
Address
11609 RUPLEY LN, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-18T15:46:04.000
Status
Closed
Created Date
2017-07-17T15:46:04.000
Update Date
2017-10-25T15:24:24.000
Closed Date
2017-10-25T15:24:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527328.65778512
Y Coordinate
6998891.55994892
Lat Long Location
11609 RUPLEY LN, DALLAS, TX 75218
Unique Key
1284976521
18-00079600
Service Request Number: 18-00079600 • Address: 9970 CHIRENO ST, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00079600
Address
9970 CHIRENO ST, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-06T11:28:29.000
Status
Closed
Created Date
2018-02-23T11:28:29.000
Update Date
2018-02-24T11:22:04.000
Closed Date
2018-02-24T11:21:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2471936.41833946
Y Coordinate
7006848.44551551
Lat Long Location
9970 CHIRENO ST, DALLAS, TX 75220
Unique Key
1313962079
17-00544444
Service Request Number: 17-00544444 • Address: 219 HAMMERKING RD, DALLAS, 75232 • City Council District: 4
Service Request Number
17-00544444
Address
219 HAMMERKING RD, DALLAS, 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-20T11:46:14.000
Status
Closed
Created Date
2017-11-06T11:46:14.000
Update Date
2017-11-11T12:10:32.000
Closed Date
2017-11-11T12:10:32.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2483623.45182354
Y Coordinate
6934004.06501297
Lat Long Location
219 HAMMERKING RD, DALLAS, 75232
Unique Key
1301953483
17-00528288
Service Request Number: 17-00528288 • Address: 9520 GLENGREEN DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00528288
Address
9520 GLENGREEN DR, DALLAS, TX 75217
City Council District
5
Department
Street Services
Service Request Type
Paving - Unimproved (New Alley) - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-15T08:09:19.000
Status
Closed
Created Date
2017-10-26T08:09:19.000
Update Date
2017-10-26T11:18:14.000
Closed Date
2017-10-26T11:18:14.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2534600.43349722
Y Coordinate
6958313.27608551
Lat Long Location
9520 GLENGREEN DR, DALLAS, TX 75217
Unique Key
1300651680
18-00070178
Service Request Number: 18-00070178 • Address: 5134 WATSON DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00070178
Address
5134 WATSON DR, DALLAS, TX 75241
City Council District
8
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T12:44:50.000
Status
Closed
Created Date
2018-02-17T12:44:50.000
Update Date
2018-02-17T14:05:29.000
Closed Date
2018-02-17T14:05:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499284.47690514
Y Coordinate
6937475.22801504
Lat Long Location
5134 WATSON DR, DALLAS, TX 75241
Unique Key
1313229751
17-00485598
Service Request Number: 17-00485598 • Address: 6115 MENGER AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00485598
Address
6115 MENGER AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-26T09:13:48.000
Status
Closed
Created Date
2017-09-28T09:13:48.000
Update Date
2017-10-25T15:58:51.000
Closed Date
2017-10-25T15:58:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516564.44025193
Y Coordinate
6967392.32775986
Lat Long Location
6115 MENGER AVE, DALLAS, TX 75227
Unique Key
1296807198
17-00527990
Service Request Number: 17-00527990 • Address: 2502 GOOCH ST, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00527990
Address
2502 GOOCH ST, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T17:18:26.000
Status
Closed
Created Date
2017-10-25T17:18:26.000
Update Date
2017-10-26T07:51:11.000
Closed Date
2017-10-26T07:51:11.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497799.85470336
Y Coordinate
6931654.76120119
Lat Long Location
2502 GOOCH ST, DALLAS, TX 75241
Unique Key
1300615711
17-00551048
Service Request Number: 17-00551048 • Address: 800 MORRIS ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00551048
Address
800 MORRIS ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T09:15:28.000
Status
Closed
Created Date
2017-11-10T09:15:28.000
Update Date
2017-11-11T07:56:28.000
Closed Date
2017-11-11T07:56:27.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479880.85544871
Y Coordinate
6972150.59641485
Lat Long Location
800 MORRIS ST, DALLAS, TX 75212
Unique Key
1302511342
17-00552316
Service Request Number: 17-00552316 • Address: 17628 MEDINA DR, DALLAS, 75287 • City Council District: 12
Service Request Number
17-00552316
Address
17628 MEDINA DR, DALLAS, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T19:21:47.000
Status
Closed
Created Date
2017-11-10T19:21:47.000
Update Date
2017-11-11T07:50:13.000
Closed Date
2017-11-11T07:50:13.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467087.78248117
Y Coordinate
7047238.66016305
Lat Long Location
17628 MEDINA DR, DALLAS, 75287
Unique Key
1302626233
18-00106477
Service Request Number: 18-00106477 • Address: 1900 CEDAR SPRINGS RD, DALLAS, TX 75201 • City Council District: 14
Service Request Number
18-00106477
Address
1900 CEDAR SPRINGS RD, DALLAS, TX 75201
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T16:25:25.000
Status
Closed
Created Date
2018-03-09T16:25:25.000
Update Date
2018-03-10T17:08:00.000
Closed Date
2018-03-10T17:08:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2489356.92531468
Y Coordinate
6974329.93523261
Lat Long Location
1900 CEDAR SPRINGS RD, DALLAS, TX 75201
Unique Key
1315976341
17-00501835
Service Request Number: 17-00501835 • Address: 3322 LAWNVIEW AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00501835
Address
3322 LAWNVIEW AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-06T10:55:50.000
Status
Closed
Created Date
2017-10-09T10:55:50.000
Update Date
2017-10-26T14:00:14.000
Closed Date
2017-10-26T14:00:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515959.95459182
Y Coordinate
6967495.78918885
Lat Long Location
3322 LAWNVIEW AVE, DALLAS, TX 75227
Unique Key
1298373870
18-00063766
Service Request Number: 18-00063766 • Address: 1302 HARTSDALE DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00063766
Address
1302 HARTSDALE DR, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-15T17:10:06.000
Status
Closed
Created Date
2018-02-13T17:10:06.000
Update Date
2018-02-24T12:15:30.000
Closed Date
2018-02-24T12:15:30.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469916.32505886
Y Coordinate
6963385.85165807
Lat Long Location
1302 HARTSDALE DR, DALLAS, TX 75211
Unique Key
1312729896
17-00484855
Service Request Number: 17-00484855 • Address: 2520 SUMMIT LN, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00484855
Address
2520 SUMMIT LN, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-25T14:59:56.000
Status
Closed
Created Date
2017-09-27T14:59:56.000
Update Date
2017-10-25T16:09:11.000
Closed Date
2017-10-25T16:09:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2538838.77115285
Y Coordinate
6962858.81966121
Lat Long Location
2520 SUMMIT LN, DALLAS, TX 75227
Unique Key
1296731102
18-00132342
Service Request Number: 18-00132342 • Address: 3307 BIGLOW ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00132342
Address
3307 BIGLOW ST, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T17:56:45.000
Status
Closed
Created Date
2018-03-23T17:56:45.000
Update Date
2018-03-24T16:59:22.000
Closed Date
2018-03-24T16:59:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2491871.3090492
Y Coordinate
6945030.10199603
Lat Long Location
3307 BIGLOW ST, DALLAS, TX 75216
Unique Key
1317861515
17-00461438
Service Request Number: 17-00461438 • Address: 2850 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00461438
Address
2850 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Limits - DAS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-25T15:00:27.000
Status
Closed
Created Date
2017-09-13T15:00:27.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-21T15:20:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2548408.96365951
Y Coordinate
6929429.33000856
Lat Long Location
2850 S BELT LINE RD, DALLAS, TX 75253
Unique Key
1294759230
17-00445991
Service Request Number: 17-00445991 • Address: 3462 ST CLOUD CIR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00445991
Address
3462 ST CLOUD CIR, DALLAS, TX 75229
City Council District
13
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-09-12T15:21:37.000
Status
Closed
Created Date
2017-09-05T15:21:37.000
Update Date
2017-10-25T15:23:39.000
Closed Date
2017-10-25T15:23:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2471115.18224556
Y Coordinate
7017089.3216957
Lat Long Location
3462 ST CLOUD CIR, DALLAS, TX 75229
Unique Key
1293487522
17-00552444
Service Request Number: 17-00552444 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552444
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T08:58:17.000
Status
Closed
Created Date
2017-11-11T08:58:17.000
Update Date
2017-11-11T08:58:59.000
Closed Date
2017-11-11T08:58:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302655380
17-00524028
Service Request Number: 17-00524028 • Address: 1814 GLENFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00524028
Address
1814 GLENFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T16:45:11.000
Status
Closed
Created Date
2017-10-23T16:45:11.000
Update Date
2017-10-25T14:37:38.000
Closed Date
2017-10-25T14:37:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475816.93251838
Y Coordinate
6948290.66157306
Lat Long Location
1814 GLENFIELD AVE, DALLAS, TX 75224
Unique Key
1300286379
17-00526438
Service Request Number: 17-00526438 • Address: 4207 MELISSA LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00526438
Address
4207 MELISSA LN, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T07:32:34.000
Status
Closed
Created Date
2017-10-25T07:32:34.000
Update Date
2017-10-25T16:47:52.000
Closed Date
2017-10-25T16:47:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478568.0132505
Y Coordinate
7013778.33578497
Lat Long Location
4207 MELISSA LN, DALLAS, TX 75229
Unique Key
1300502844
17-00423896
Service Request Number: 17-00423896 • Address: 2436 IRVING BLVD, DALLAS, TX 75207 • City Council District: 6
Service Request Number
17-00423896
Address
2436 IRVING BLVD, DALLAS, TX 75207
City Council District
6
Department
Street Services
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-10-26T16:22:22.000
Status
Closed
Created Date
2017-08-23T16:22:22.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-09-08T08:02:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478691.86663033
Y Coordinate
6977480.15166669
Lat Long Location
2436 IRVING BLVD, DALLAS, TX 75207
Unique Key
1291548440
17-00508906
Service Request Number: 17-00508906 • Address: 18018 VOSS RD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00508906
Address
18018 VOSS RD, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-10T08:52:16.000
Status
Closed
Created Date
2017-10-13T08:52:16.000
Update Date
2017-10-25T22:53:53.000
Closed Date
2017-10-25T22:53:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2477772.31036636
Y Coordinate
7048889.46769436
Lat Long Location
18018 VOSS RD, DALLAS, TX 75287
Unique Key
1298976238
17-00516609
Service Request Number: 17-00516609 • Address: 12818 PANDORA DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00516609
Address
12818 PANDORA DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic - Road Hump Request - TRN
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T13:31:42.000
Status
Closed
Created Date
2017-10-18T13:31:42.000
Update Date
2017-10-26T14:27:02.000
Closed Date
2017-10-26T14:27:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2525470.61352068
Y Coordinate
7004360.58790714
Lat Long Location
12818 PANDORA DR, DALLAS, TX 75238
Unique Key
1299634388
18-00132955
Service Request Number: 18-00132955 • Address: 3511 BOLIVAR DR, DALLAS, 75220 • City Council District: 2
Service Request Number
18-00132955
Address
3511 BOLIVAR DR, DALLAS, 75220
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T13:55:53.000
Status
Closed
Created Date
2018-03-24T13:55:53.000
Update Date
2018-03-24T16:15:08.000
Closed Date
2018-03-24T16:15:08.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471545.14989715
Y Coordinate
7001670.480525
Lat Long Location
3511 BOLIVAR DR, DALLAS, 75220
Unique Key
1317914705
17-00528126
Service Request Number: 17-00528126 • Address: 6531 GENTLE RIVER DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00528126
Address
6531 GENTLE RIVER DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T19:35:09.000
Status
Closed
Created Date
2017-10-25T19:35:09.000
Update Date
2017-10-26T07:50:49.000
Closed Date
2017-10-26T07:50:49.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502042.15882555
Y Coordinate
6927656.11893403
Lat Long Location
6531 GENTLE RIVER DR, DALLAS, TX 75241
Unique Key
1300627433
17-00551662
Service Request Number: 17-00551662 • Address: 2518 WILTON AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00551662
Address
2518 WILTON AVE, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T13:30:01.000
Status
Closed
Created Date
2017-11-10T13:30:01.000
Update Date
2017-11-11T07:54:53.000
Closed Date
2017-11-11T07:54:53.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472881.03483947
Y Coordinate
6952163.47364166
Lat Long Location
2518 WILTON AVE, DALLAS, TX 75211
Unique Key
1302563644
17-00552542
Service Request Number: 17-00552542 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552542
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T10:55:50.000
Status
Closed
Created Date
2017-11-11T10:55:50.000
Update Date
2017-11-11T10:56:39.000
Closed Date
2017-11-11T10:56:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302662921
17-00524949
Service Request Number: 17-00524949 • Address: 4710 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
17-00524949
Address
4710 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:24:53.000
Status
Closed
Created Date
2017-10-24T10:24:53.000
Update Date
2017-10-26T08:36:44.000
Closed Date
2017-10-26T08:36:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2481457.00160706
Y Coordinate
6997053.16388226
Lat Long Location
4710 W AMHERST AVE, DALLAS, TX 75209
Unique Key
1300370558
17-00552280
Service Request Number: 17-00552280 • Address: 4727 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
17-00552280
Address
4727 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T18:27:50.000
Status
Closed
Created Date
2017-11-10T18:27:50.000
Update Date
2017-11-11T14:19:00.000
Closed Date
2017-11-11T14:19:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481541.9899756
Y Coordinate
6997093.69833907
Lat Long Location
4727 W AMHERST AVE, DALLAS, TX 75209
Unique Key
1302619425
18-00130182
Service Request Number: 18-00130182 • Address: 3111 SALE ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
18-00130182
Address
3111 SALE ST, DALLAS, TX 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T20:58:01.000
Status
Closed
Created Date
2018-03-22T20:58:01.000
Update Date
2018-03-24T14:07:12.000
Closed Date
2018-03-24T14:07:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489018.17775485
Y Coordinate
6980680.4119064
Lat Long Location
3111 SALE ST, DALLAS, TX 75219
Unique Key
1317711525
18-00070089
Service Request Number: 18-00070089 • Address: 2534 TRISTIAN CT, DALLAS, TX 75211 • City Council District: 3
Service Request Number
18-00070089
Address
2534 TRISTIAN CT, DALLAS, TX 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-19T11:19:39.000
Status
Closed
Created Date
2018-02-17T11:19:39.000
Update Date
2018-02-17T12:20:51.000
Closed Date
2018-02-17T12:20:51.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2457280.06235794
Y Coordinate
6947660.47040954
Lat Long Location
2534 TRISTIAN CT, DALLAS, TX 75211
Unique Key
1313222179
17-00552479
Service Request Number: 17-00552479 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552479
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T09:53:57.000
Status
Closed
Created Date
2017-11-11T09:53:57.000
Update Date
2017-11-11T09:54:42.000
Closed Date
2017-11-11T09:54:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302658532
17-00551837
Service Request Number: 17-00551837 • Address: E OVERTON RD & SARGENT RD, DALLAS, TX • City Council District: 4
Service Request Number
17-00551837
Address
E OVERTON RD & SARGENT RD, DALLAS, TX
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T14:45:05.000
Status
Closed
Created Date
2017-11-10T14:45:05.000
Update Date
2017-11-11T07:49:46.000
Closed Date
2017-11-11T07:49:46.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501018.61719149
Y Coordinate
6950506.94140142
Lat Long Location
E OVERTON RD & SARGENT RD, DALLAS, TX
Unique Key
1302578118
18-00069987
Service Request Number: 18-00069987 • Address: 9332 SASSAFRAS DR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00069987
Address
9332 SASSAFRAS DR, DALLAS, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T09:27:02.000
Status
Closed
Created Date
2018-02-17T09:27:02.000
Update Date
2018-02-17T15:36:36.000
Closed Date
2018-02-17T15:36:36.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2533196.81617062
Y Coordinate
6932288.22098146
Lat Long Location
9332 SASSAFRAS DR, DALLAS, 75217
Unique Key
1313213536
17-00525060
Service Request Number: 17-00525060 • Address: 7220 FERNMEADOW DR, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00525060
Address
7220 FERNMEADOW DR, DALLAS, TX 75248
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T10:58:25.000
Status
Closed
Created Date
2017-10-24T10:58:25.000
Update Date
2017-10-25T16:37:00.000
Closed Date
2017-10-25T16:37:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495454.56649761
Y Coordinate
7033069.17920358
Lat Long Location
7220 FERNMEADOW DR, DALLAS, TX 75248
Unique Key
1300378958
17-00526146
Service Request Number: 17-00526146 • Address: 2632 PENNSYLVANIA AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00526146
Address
2632 PENNSYLVANIA AVE, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T17:00:05.000
Status
Closed
Created Date
2017-10-24T17:00:05.000
Update Date
2017-10-26T16:33:07.000
Closed Date
2017-10-26T16:16:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500665.5389667
Y Coordinate
6965985.69742323
Lat Long Location
2632 PENNSYLVANIA AVE, DALLAS, TX 75215
Unique Key
1300460317
18-00132384
Service Request Number: 18-00132384 • Address: 6902 NORTHWOOD RD, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00132384
Address
6902 NORTHWOOD RD, DALLAS, 75225
City Council District
13
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T18:46:06.000
Status
Closed
Created Date
2018-03-23T18:46:06.000
Update Date
2018-03-24T16:21:51.000
Closed Date
2018-03-24T16:21:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2494536.96033297
Y Coordinate
7003760.60074046
Lat Long Location
6902 NORTHWOOD RD, DALLAS, 75225
Unique Key
1317864550
17-00518201
Service Request Number: 17-00518201 • Address: 10210 OAK GATE LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00518201
Address
10210 OAK GATE LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-04T12:04:30.000
Status
Closed
Created Date
2017-10-19T12:04:30.000
Update Date
2018-02-17T07:56:08.000
Closed Date
2018-02-17T07:56:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537898.92273911
Y Coordinate
6958127.75099086
Lat Long Location
10210 OAK GATE LN, DALLAS, TX 75217
Unique Key
1299770760
18-00066800
Service Request Number: 18-00066800 • Address: 3619 SEGUIN DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00066800
Address
3619 SEGUIN DR, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-27T11:56:34.000
Status
Closed
Created Date
2018-02-15T11:56:34.000
Update Date
2018-02-17T10:05:52.000
Closed Date
2018-02-17T09:59:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2472652.53620521
Y Coordinate
7006554.55290756
Lat Long Location
3619 SEGUIN DR, DALLAS, TX 75220
Unique Key
1312974827
18-00080646
Service Request Number: 18-00080646 • Address: 4400 SUNNYVALE ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00080646
Address
4400 SUNNYVALE ST, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T18:05:29.000
Status
Closed
Created Date
2018-02-23T18:05:29.000
Update Date
2018-02-24T04:23:11.000
Closed Date
2018-02-24T04:23:11.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498043.76447791
Y Coordinate
6943140.26749878
Lat Long Location
4400 SUNNYVALE ST, DALLAS, TX 75216
Unique Key
1314039654
18-00070075
Service Request Number: 18-00070075 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070075
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T11:00:58.000
Status
Closed
Created Date
2018-02-17T11:00:58.000
Update Date
2018-02-17T11:01:34.000
Closed Date
2018-02-17T11:01:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313220889
18-00067764
Service Request Number: 18-00067764 • Address: 800 S TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00067764
Address
800 S TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T18:29:51.000
Status
Closed
Created Date
2018-02-15T18:29:51.000
Update Date
2018-02-17T07:56:11.000
Closed Date
2018-02-17T07:56:11.000
Outcome
Complete
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479667.055583
Y Coordinate
6955607.15682377
Lat Long Location
800 S TYLER ST, DALLAS, TX 75208
Unique Key
1313042331
17-00552645
Service Request Number: 17-00552645 • Address: 3600 ABRAMS RD, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00552645
Address
3600 ABRAMS RD, DALLAS, TX 75214
City Council District
14
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T12:55:13.000
Status
Closed
Created Date
2017-11-11T12:55:13.000
Update Date
2017-11-11T13:20:53.000
Closed Date
2017-11-11T13:20:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505119.21620473
Y Coordinate
6989446.45763663
Lat Long Location
3600 ABRAMS RD, DALLAS, TX 75214
Unique Key
1302670514
17-00529165
Service Request Number: 17-00529165 • Address: 2100 ALASKA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00529165
Address
2100 ALASKA AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-02T13:11:38.000
Status
Closed
Created Date
2017-10-26T13:11:38.000
Update Date
2017-10-26T13:12:30.000
Closed Date
2017-10-26T13:12:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486454.00821977
Y Coordinate
6950036.85147997
Lat Long Location
2100 ALASKA AVE, DALLAS, TX 75216
Unique Key
1300721169
17-00528192
Service Request Number: 17-00528192 • Address: 1322 TRAYMORE AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00528192
Address
1322 TRAYMORE AVE, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-12-11T02:23:46.000
Status
Closed
Created Date
2017-10-26T02:23:46.000
Update Date
2017-10-26T10:52:05.000
Closed Date
2017-10-26T10:52:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2524069.36005421
Y Coordinate
6955130.16668413
Lat Long Location
1322 TRAYMORE AVE, DALLAS, TX 75217
Unique Key
1300635319
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