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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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Showing 50 real records
18-00132664
Service Request Number: 18-00132664 • Address: 3119 MATERHORN DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00132664
Address
3119 MATERHORN DR, DALLAS, 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T09:12:37.000
Status
Closed
Created Date
2018-03-24T09:12:37.000
Update Date
2018-03-24T16:13:48.000
Closed Date
2018-03-24T16:13:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2532458.370352
Y Coordinate
6990771.74430657
Lat Long Location
3119 MATERHORN DR, DALLAS, 75228
Unique Key
1317892694
18-00132533
Service Request Number: 18-00132533 • Address: 3848 MT ROYAL ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00132533
Address
3848 MT ROYAL ST, DALLAS, 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T22:38:39.000
Status
Closed
Created Date
2018-03-23T22:38:39.000
Update Date
2018-03-24T10:35:58.000
Closed Date
2018-03-24T10:35:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2465979.66449729
Y Coordinate
6957923.74806628
Lat Long Location
3848 MT ROYAL ST, DALLAS, 75211
Unique Key
1317875723
17-00524213
Service Request Number: 17-00524213 • Address: 2903 GOSPEL DR, DALLAS, TX 75237 • City Council District: 8
Service Request Number
17-00524213
Address
2903 GOSPEL DR, DALLAS, TX 75237
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T19:29:31.000
Status
Closed
Created Date
2017-10-23T19:29:31.000
Update Date
2017-10-26T07:49:25.000
Closed Date
2017-10-26T07:49:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470930.13435255
Y Coordinate
6924821.7183822
Lat Long Location
2903 GOSPEL DR, DALLAS, TX 75237
Unique Key
1300303317
17-00552422
Service Request Number: 17-00552422 • Address: 9300 ELAM RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552422
Address
9300 ELAM RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T08:29:18.000
Status
Closed
Created Date
2017-11-11T08:29:18.000
Update Date
2017-11-11T08:29:19.000
Closed Date
2017-11-11T08:29:18.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2533933.00919121
Y Coordinate
6949627.6823441
Lat Long Location
9300 ELAM RD, DALLAS, TX 75217
Unique Key
1302653671
17-00528734
Service Request Number: 17-00528734 • Address: 5001 WOODALL ST, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00528734
Address
5001 WOODALL ST, DALLAS, TX 75247
City Council District
6
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T10:50:34.000
Status
Closed
Created Date
2017-10-26T10:50:34.000
Update Date
2017-10-26T11:26:03.000
Closed Date
2017-10-26T11:26:03.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2470243.03786468
Y Coordinate
6980950.75448101
Lat Long Location
5001 WOODALL ST, DALLAS, TX 75247
Unique Key
1300685189
17-00520885
Service Request Number: 17-00520885 • Address: 14333 HAYMEADOW DR, DALLAS, 75254 • City Council District: 11
Service Request Number
17-00520885
Address
14333 HAYMEADOW DR, DALLAS, 75254
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-17T17:41:44.000
Status
Duplicate (closed)
Created Date
2017-10-20T17:41:44.000
Update Date
2017-10-25T14:49:04.000
Closed Date
2017-10-25T14:49:05.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498886.13682577
Y Coordinate
7030558.9047522
Lat Long Location
14333 HAYMEADOW DR, DALLAS, 75254
Unique Key
1299980847
18-00179645
Service Request Number: 18-00179645 • Address: 2026 CEDAR CREST BLVD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
18-00179645
Address
2026 CEDAR CREST BLVD, DALLAS, TX 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-19T12:19:55.000
Status
Closed
Created Date
2018-04-18T12:19:55.000
Update Date
2018-04-23T07:25:28.000
Closed Date
2018-04-23T07:25:28.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492569.30361117
Y Coordinate
6952225.41932974
Lat Long Location
2026 CEDAR CREST BLVD, DALLAS, TX 75203
Unique Key
1321528163
18-00080810
Service Request Number: 18-00080810 • Address: 2571 ENGLE AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00080810
Address
2571 ENGLE AVE, DALLAS, TX 75233
City Council District
3
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T07:44:07.000
Status
Closed
Created Date
2018-02-24T07:44:07.000
Update Date
2018-02-24T13:07:32.000
Closed Date
2018-02-24T13:07:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2472393.61277341
Y Coordinate
6948294.20728862
Lat Long Location
2571 ENGLE AVE, DALLAS, TX 75233
Unique Key
1314070672
18-00132236
Service Request Number: 18-00132236 • Address: 2330 KIRBY ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00132236
Address
2330 KIRBY ST, DALLAS, TX 75204
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T16:44:35.000
Status
Closed
Created Date
2018-03-23T16:44:35.000
Update Date
2018-03-24T12:38:49.000
Closed Date
2018-03-24T12:38:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495989.03837313
Y Coordinate
6981563.93867073
Lat Long Location
2330 KIRBY ST, DALLAS, TX 75204
Unique Key
1317854031
17-00480666
Service Request Number: 17-00480666 • Address: 7426 CHATTINGTON DR, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00480666
Address
7426 CHATTINGTON DR, DALLAS, TX 75248
City Council District
11
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-04T14:54:29.000
Status
Closed
Created Date
2017-09-25T14:54:29.000
Update Date
2017-10-26T11:25:32.000
Closed Date
2017-10-26T11:25:32.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2496021.98370923
Y Coordinate
7034450.00431768
Lat Long Location
7426 CHATTINGTON DR, DALLAS, TX 75248
Unique Key
1296382776
17-00551560
Service Request Number: 17-00551560 • Address: 2864 DUTTON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00551560
Address
2864 DUTTON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-21T12:26:40.000
Status
Closed
Created Date
2017-11-10T12:26:40.000
Update Date
2017-11-11T14:14:34.000
Closed Date
2017-11-11T14:14:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2470387.29250365
Y Coordinate
6950722.28041637
Lat Long Location
2864 DUTTON DR, DALLAS, TX 75211
Unique Key
1302552835
17-00525128
Service Request Number: 17-00525128 • Address: 2632 LAWRENCE ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00525128
Address
2632 LAWRENCE ST, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T11:20:16.000
Status
Closed
Created Date
2017-10-24T11:20:16.000
Update Date
2017-10-26T07:57:24.000
Closed Date
2017-10-26T07:57:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505006.51621475
Y Coordinate
6961462.51067399
Lat Long Location
2632 LAWRENCE ST, DALLAS, TX 75215
Unique Key
1300383777
18-00059596
Service Request Number: 18-00059596 • Address: 4052 GLENRIDGE RD, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00059596
Address
4052 GLENRIDGE RD, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-28T09:03:39.000
Status
Closed
Created Date
2018-02-11T09:03:39.000
Update Date
2018-02-17T11:13:40.000
Closed Date
2018-02-17T11:13:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2476698.20199833
Y Coordinate
7006339.53042997
Lat Long Location
4052 GLENRIDGE RD, DALLAS, TX 75220
Unique Key
1312376336
17-00527842
Service Request Number: 17-00527842 • Address: 2700 ROYAL LN, DALLAS, TX 75229 • City Council District: 6
Service Request Number
17-00527842
Address
2700 ROYAL LN, DALLAS, TX 75229
City Council District
6
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-08T16:14:09.000
Status
Closed
Created Date
2017-10-25T16:14:09.000
Update Date
2017-10-26T14:22:58.000
Closed Date
2017-10-26T14:22:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463272.47315745
Y Coordinate
7012376.51695137
Lat Long Location
2700 ROYAL LN, DALLAS, TX 75229
Unique Key
1300603071
18-00127636
Service Request Number: 18-00127636 • Address: NOEL RD & VALLEY VIEW TRL, DALLAS, TX 75240 • City Council District: 11
Service Request Number
18-00127636
Address
NOEL RD & VALLEY VIEW TRL, DALLAS, TX 75240
City Council District
11
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-28T16:38:20.000
Status
Closed
Created Date
2018-03-21T16:38:20.000
Update Date
2018-03-24T16:30:38.000
Closed Date
2018-03-24T16:30:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484480.58209262
Y Coordinate
7027106.87096423
Lat Long Location
NOEL RD & VALLEY VIEW TRL, DALLAS, TX 75240
Unique Key
1317527992
17-00512835
Service Request Number: 17-00512835 • Address: 510 S BEACON ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00512835
Address
510 S BEACON ST, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T13:47:24.000
Status
Closed
Created Date
2017-10-16T13:47:24.000
Update Date
2017-10-26T12:12:19.000
Closed Date
2017-10-26T12:12:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505296.22292101
Y Coordinate
6977939.7499748
Lat Long Location
510 S BEACON ST, DALLAS, TX 75223
Unique Key
1299322461
18-00069971
Service Request Number: 18-00069971 • Address: GUS THOMASSON RD & SAN MEDINA AVE, DALLAS, TX • City Council District: 9
Service Request Number
18-00069971
Address
GUS THOMASSON RD & SAN MEDINA AVE, DALLAS, TX
City Council District
9
Department
Street Services
Service Request Type
Barricades - Reset/Replace - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T09:01:28.000
Status
Closed
Created Date
2018-02-17T09:01:28.000
Update Date
2018-02-17T10:32:11.000
Closed Date
2018-02-17T10:32:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2528124.70856725
Y Coordinate
6991501.4811033
Lat Long Location
GUS THOMASSON RD & SAN MEDINA AVE, DALLAS, TX
Unique Key
1313212098
18-00069745
Service Request Number: 18-00069745 • Address: 640 PLEASANT HILLS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00069745
Address
640 PLEASANT HILLS DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T17:25:07.000
Status
Closed
Created Date
2018-02-16T17:25:07.000
Update Date
2018-02-17T09:30:02.000
Closed Date
2018-02-17T09:30:02.000
Outcome
Complete
Priority
Emergency
Method Received Description
Phone
X Coordinate
2538795.14489611
Y Coordinate
6950865.06534005
Lat Long Location
640 PLEASANT HILLS DR, DALLAS, TX 75217
Unique Key
1313186804
17-00526600
Service Request Number: 17-00526600 • Address: 1345 PLOWMAN AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00526600
Address
1345 PLOWMAN AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-08T08:43:49.000
Status
Closed
Created Date
2017-10-25T08:43:49.000
Update Date
2017-10-26T12:04:21.000
Closed Date
2017-10-26T12:04:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484839.90567281
Y Coordinate
6963451.5596798
Lat Long Location
1345 PLOWMAN AVE, DALLAS, TX 75203
Unique Key
1300515044
17-00514543
Service Request Number: 17-00514543 • Address: 1627 ATLAS DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00514543
Address
1627 ATLAS DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-21T13:18:11.000
Status
Closed
Created Date
2017-10-17T13:18:11.000
Update Date
2017-10-26T17:09:11.000
Closed Date
2017-10-26T17:09:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491777.08721385
Y Coordinate
6938169.74024726
Lat Long Location
1627 ATLAS DR, DALLAS, TX 75216
Unique Key
1299467237
17-00492526
Service Request Number: 17-00492526 • Address: 8535 STILLWATER DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00492526
Address
8535 STILLWATER DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-07T08:43:55.000
Status
Closed
Created Date
2017-10-03T08:43:55.000
Update Date
2017-10-26T10:19:10.000
Closed Date
2017-10-26T10:19:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503704.34520159
Y Coordinate
7013853.04653682
Lat Long Location
8535 STILLWATER DR, DALLAS, TX 75243
Unique Key
1297560410
18-00107077
Service Request Number: 18-00107077 • Address: 1212 W ILLINOIS AVE, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00107077
Address
1212 W ILLINOIS AVE, DALLAS, 75224
City Council District
4
Department
Street Services
Service Request Type
Barricades - Reset/Replace - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T11:20:15.000
Status
Closed
Created Date
2018-03-10T11:20:15.000
Update Date
2018-03-10T11:32:00.000
Closed Date
2018-03-10T11:32:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478324.47478913
Y Coordinate
6949007.75677735
Lat Long Location
1212 W ILLINOIS AVE, DALLAS, 75224
Unique Key
1316029985
17-00527611
Service Request Number: 17-00527611 • Address: 604 CENTRE ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00527611
Address
604 CENTRE ST, DALLAS, TX 75208
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T14:50:42.000
Status
Closed
Created Date
2017-10-25T14:50:42.000
Update Date
2017-10-25T17:14:46.000
Closed Date
2017-10-25T17:14:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2481238.43125657
Y Coordinate
6957039.45226891
Lat Long Location
604 CENTRE ST, DALLAS, TX 75208
Unique Key
1300585257
18-00104638
Service Request Number: 18-00104638 • Address: 10747 BRUTON RD, DALLAS, TX 75217 • City Council District: 7
Service Request Number
18-00104638
Address
10747 BRUTON RD, DALLAS, TX 75217
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-10T08:45:05.000
Status
Closed
Created Date
2018-03-09T08:45:05.000
Update Date
2018-03-10T12:14:49.000
Closed Date
2018-03-10T12:14:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2539811.15252755
Y Coordinate
6960416.32328018
Lat Long Location
10747 BRUTON RD, DALLAS, TX 75217
Unique Key
1315860813
17-00552641
Service Request Number: 17-00552641 • Address: 326 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00552641
Address
326 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-20T12:53:08.000
Status
Closed
Created Date
2017-11-11T12:53:08.000
Update Date
2017-11-11T12:53:52.000
Closed Date
2017-11-11T12:53:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485365.9739233
Y Coordinate
6950017.25109886
Lat Long Location
326 E WOODIN BLVD, DALLAS, TX 75216
Unique Key
1302670302
17-00461172
Service Request Number: 17-00461172 • Address: 9053 HACKNEY LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00461172
Address
9053 HACKNEY LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-15T13:29:06.000
Status
Closed
Created Date
2017-09-13T13:29:06.000
Update Date
2017-10-26T14:07:47.000
Closed Date
2017-10-26T14:07:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2523269.63190633
Y Coordinate
7004746.42350437
Lat Long Location
9053 HACKNEY LN, DALLAS, TX 75238
Unique Key
1294737906
17-00528248
Service Request Number: 17-00528248 • Address: 3130 STAG RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00528248
Address
3130 STAG RD, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T07:42:42.000
Status
Closed
Created Date
2017-10-26T07:42:42.000
Update Date
2017-10-26T08:35:17.000
Closed Date
2017-10-26T08:35:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502475.32791758
Y Coordinate
6939961.63493249
Lat Long Location
3130 STAG RD, DALLAS, TX 75241
Unique Key
1300647971
17-00552481
Service Request Number: 17-00552481 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552481
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T09:56:07.000
Status
Closed
Created Date
2017-11-11T09:56:07.000
Update Date
2017-11-11T09:57:00.000
Closed Date
2017-11-11T09:57:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302658669
18-00070321
Service Request Number: 18-00070321 • Address: 3525 ARROWHEAD DR, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00070321
Address
3525 ARROWHEAD DR, DALLAS, 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T15:21:12.000
Status
Closed
Created Date
2018-02-17T15:21:12.000
Update Date
2018-02-17T17:32:03.000
Closed Date
2018-02-17T17:32:03.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491508.13221973
Y Coordinate
6984043.03293206
Lat Long Location
3525 ARROWHEAD DR, DALLAS, 75204
Unique Key
1313240248
18-00064224
Service Request Number: 18-00064224 • Address: 5783 W NORTHWEST HWY, DALLAS, 75220 • City Council District: 13
Service Request Number
18-00064224
Address
5783 W NORTHWEST HWY, DALLAS, 75220
City Council District
13
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-22T08:52:04.000
Status
Closed
Created Date
2018-02-14T08:52:04.000
Update Date
2018-02-17T15:18:25.000
Closed Date
2018-02-17T15:18:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2486735.26965616
Y Coordinate
7002049.20393361
Lat Long Location
5783 W NORTHWEST HWY, DALLAS, 75220
Unique Key
1312785508
17-00476468
Service Request Number: 17-00476468 • Address: 3018 ANDREA LN, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00476468
Address
3018 ANDREA LN, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-28T09:38:31.000
Status
Closed
Created Date
2017-09-22T09:38:31.000
Update Date
2017-10-25T23:25:51.000
Closed Date
2017-10-25T23:25:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532609.34090108
Y Coordinate
6988978.76607405
Lat Long Location
3018 ANDREA LN, DALLAS, TX 75228
Unique Key
1296012991
18-00070285
Service Request Number: 18-00070285 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070285
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T14:31:39.000
Status
Closed
Created Date
2018-02-17T14:31:39.000
Update Date
2018-02-17T14:32:15.000
Closed Date
2018-02-17T14:32:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313237656
18-00012955
Service Request Number: 18-00012955 • Address: 6911 HODDE ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00012955
Address
6911 HODDE ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-02-23T08:42:32.000
Status
Closed
Created Date
2018-01-10T08:42:32.000
Update Date
2018-02-17T19:17:33.000
Closed Date
2018-02-17T19:17:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520858.16028862
Y Coordinate
6950479.15320916
Lat Long Location
6911 HODDE ST, DALLAS, TX 75217
Unique Key
1308757837
17-00335057
Service Request Number: 17-00335057 • Address: 8642 SAN BENITO WAY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00335057
Address
8642 SAN BENITO WAY, DALLAS, TX 75218
City Council District
9
Department
Street Services
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-09-13T08:17:04.000
Status
Closed
Created Date
2017-07-11T08:17:04.000
Update Date
2017-10-25T16:18:49.000
Closed Date
2017-10-25T16:18:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519314.04752644
Y Coordinate
6985355.81363759
Lat Long Location
8642 SAN BENITO WAY, DALLAS, TX 75218
Unique Key
1283779800
17-00489489
Service Request Number: 17-00489489 • Address: 8127 BEARDEN LN, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00489489
Address
8127 BEARDEN LN, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T16:02:26.000
Status
Closed
Created Date
2017-09-30T16:02:26.000
Update Date
2017-10-26T11:18:44.000
Closed Date
2017-10-26T11:18:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527393.412987
Y Coordinate
6964382.19341732
Lat Long Location
8127 BEARDEN LN, DALLAS, TX 75227
Unique Key
1297283481
18-00146059
Service Request Number: 18-00146059 • Address: 8750 PARK LN, DALLAS, TX 75231 • City Council District: 13
Service Request Number
18-00146059
Address
8750 PARK LN, DALLAS, TX 75231
City Council District
13
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-29T18:51:09.000
Status
Closed
Created Date
2018-03-30T18:51:09.000
Update Date
2018-04-23T06:29:48.000
Closed Date
2018-04-23T06:29:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2505737.19020557
Y Coordinate
7003667.69397446
Lat Long Location
8750 PARK LN, DALLAS, TX 75231
Unique Key
1318871679
17-00524275
Service Request Number: 17-00524275 • Address: 2549 INADALE AVE, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00524275
Address
2549 INADALE AVE, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T23:26:20.000
Status
Closed
Created Date
2017-10-23T23:26:20.000
Update Date
2017-10-26T11:39:34.000
Closed Date
2017-10-26T11:39:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2530013.50192515
Y Coordinate
6985032.85706092
Lat Long Location
2549 INADALE AVE, DALLAS, TX 75228
Unique Key
1300311483
17-00504810
Service Request Number: 17-00504810 • Address: 3422 TIMBERCREST LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504810
Address
3422 TIMBERCREST LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-14T17:14:23.000
Status
Closed
Created Date
2017-10-10T17:14:23.000
Update Date
2017-10-26T09:32:11.000
Closed Date
2017-10-26T09:32:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467676.22367035
Y Coordinate
6943326.42723435
Lat Long Location
3422 TIMBERCREST LN, DALLAS, TX 75233
Unique Key
1298613573
17-00478566
Service Request Number: 17-00478566 • Address: 11635 SAHARA WAY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00478566
Address
11635 SAHARA WAY, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-23T15:41:39.000
Status
Closed
Created Date
2017-09-23T15:41:39.000
Update Date
2017-10-25T16:29:23.000
Closed Date
2017-10-25T16:29:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2524270.60401388
Y Coordinate
6998140.78578481
Lat Long Location
11635 SAHARA WAY, DALLAS, TX 75218
Unique Key
1296184616
17-00528592
Service Request Number: 17-00528592 • Address: 903 SLOCUM ST, DALLAS, TX • City Council District: 6
Service Request Number
17-00528592
Address
903 SLOCUM ST, DALLAS, TX
City Council District
6
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T10:00:36.000
Status
Closed
Created Date
2017-10-26T10:00:36.000
Update Date
2017-10-26T11:05:12.000
Closed Date
2017-10-26T11:05:12.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2486714.87203804
Y Coordinate
6972964.78751402
Lat Long Location
903 SLOCUM ST, DALLAS, TX
Unique Key
1300674564
17-00527952
Service Request Number: 17-00527952 • Address: 8529 ROLLING ROCK LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00527952
Address
8529 ROLLING ROCK LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T16:54:01.000
Status
Closed
Created Date
2017-10-25T16:54:01.000
Update Date
2017-10-26T10:38:59.000
Closed Date
2017-10-26T10:38:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2523275.36558409
Y Coordinate
7002321.19589665
Lat Long Location
8529 ROLLING ROCK LN, DALLAS, TX 75238
Unique Key
1300612996
17-00522013
Service Request Number: 17-00522013 • Address: 5103 MILLER AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
17-00522013
Address
5103 MILLER AVE, DALLAS, 75206
City Council District
14
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T14:22:55.000
Status
Closed
Created Date
2017-10-22T14:22:55.000
Update Date
2017-10-26T14:16:43.000
Closed Date
2017-10-26T14:16:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495480.84363275
Y Coordinate
6986042.67106256
Lat Long Location
5103 MILLER AVE, DALLAS, 75206
Unique Key
1300121461
17-00552564
Service Request Number: 17-00552564 • Address: 900 S CARROLL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00552564
Address
900 S CARROLL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T11:20:23.000
Status
Closed
Created Date
2017-11-11T11:20:23.000
Update Date
2017-11-11T11:53:59.000
Closed Date
2017-11-11T11:53:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502675.66999111
Y Coordinate
6973521.23187002
Lat Long Location
900 S CARROLL AVE, DALLAS, TX 75223
Unique Key
1302664518
17-00518839
Service Request Number: 17-00518839 • Address: 2537 NORWOOD DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00518839
Address
2537 NORWOOD DR, DALLAS, TX 75228
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-26T16:03:44.000
Status
Closed
Created Date
2017-10-19T16:03:44.000
Update Date
2017-10-26T13:11:17.000
Closed Date
2017-10-26T13:11:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2530090.89475525
Y Coordinate
6993207.01457977
Lat Long Location
2537 NORWOOD DR, DALLAS, TX 75228
Unique Key
1299816949
17-00552103
Service Request Number: 17-00552103 • Address: 3321 TORONTO ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00552103
Address
3321 TORONTO ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T16:24:00.000
Status
Closed
Created Date
2017-11-10T16:24:00.000
Update Date
2017-11-11T07:50:16.000
Closed Date
2017-11-11T07:50:16.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468002.0302524
Y Coordinate
6970487.5777831
Lat Long Location
3321 TORONTO ST, DALLAS, TX 75212
Unique Key
1302600222
18-00080672
Service Request Number: 18-00080672 • Address: 4357 WILLOW LN, DALLAS, TX 75244 • City Council District: 13
Service Request Number
18-00080672
Address
4357 WILLOW LN, DALLAS, TX 75244
City Council District
13
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T18:44:35.000
Status
Closed
Created Date
2018-02-23T18:44:35.000
Update Date
2018-02-24T21:00:03.000
Closed Date
2018-02-24T21:00:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2479166.13655248
Y Coordinate
7019509.37429644
Lat Long Location
4357 WILLOW LN, DALLAS, TX 75244
Unique Key
1314042216
18-00123809
Service Request Number: 18-00123809 • Address: 13402 PURPLE SAGE RD, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00123809
Address
13402 PURPLE SAGE RD, DALLAS, 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-29T09:47:25.000
Status
Closed
Created Date
2018-03-20T09:47:25.000
Update Date
2018-03-24T14:34:42.000
Closed Date
2018-03-24T14:34:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497271.89078203
Y Coordinate
7025570.03347668
Lat Long Location
13402 PURPLE SAGE RD, DALLAS, 75240
Unique Key
1317263093
17-00552389
Service Request Number: 17-00552389 • Address: 1205 BURNS AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00552389
Address
1205 BURNS AVE, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T07:00:12.000
Status
Closed
Created Date
2017-11-11T07:00:12.000
Update Date
2017-11-11T07:57:12.000
Closed Date
2017-11-11T07:57:12.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2465157.45433048
Y Coordinate
6953442.86399641
Lat Long Location
1205 BURNS AVE, DALLAS, TX 75211
Unique Key
1302649778
17-00529318
Service Request Number: 17-00529318 • Address: COIT RD & CHURCHILL WAY, DALLAS, TX • City Council District: 11
Service Request Number
17-00529318
Address
COIT RD & CHURCHILL WAY, DALLAS, TX
City Council District
11
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T14:01:32.000
Status
Closed
Created Date
2017-10-26T14:01:32.000
Update Date
2017-10-26T14:35:29.000
Closed Date
2017-10-26T14:35:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2499544.51839088
Y Coordinate
7021325.58085547
Lat Long Location
COIT RD & CHURCHILL WAY, DALLAS, TX
Unique Key
1300731476
17-00550843
Service Request Number: 17-00550843 • Address: 2546 JONESBORO AVE, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00550843
Address
2546 JONESBORO AVE, DALLAS, TX 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T08:07:53.000
Status
Closed
Created Date
2017-11-10T08:07:53.000
Update Date
2017-11-11T07:56:45.000
Closed Date
2017-11-11T07:56:45.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2529995.70372111
Y Coordinate
6985335.26446203
Lat Long Location
2546 JONESBORO AVE, DALLAS, TX 75228
Unique Key
1302492001
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