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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00529096
Service Request Number: 17-00529096 • Address: 2445 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00529096
Address
2445 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T12:45:05.000
Status
Closed
Created Date
2017-10-26T12:45:05.000
Update Date
2017-10-26T13:35:18.000
Closed Date
2017-10-26T13:35:18.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2527049.38738867
Y Coordinate
6962119.9368374
Lat Long Location
2445 S BUCKNER BLVD, DALLAS, TX 75227
Unique Key
1300714742
18-00067752
Service Request Number: 18-00067752 • Address: 4506 VERDUN AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00067752
Address
4506 VERDUN AVE, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Spayed/Neutered/Intact - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-21T18:03:03.000
Status
Closed
Created Date
2018-02-15T18:03:03.000
Update Date
2018-02-17T15:36:36.000
Closed Date
2018-02-17T15:36:36.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Phone
X Coordinate
2506985.54522635
Y Coordinate
6965020.83052899
Lat Long Location
4506 VERDUN AVE, DALLAS, TX 75215
Unique Key
1313041108
17-00527967
Service Request Number: 17-00527967 • Address: 18909 LLOYD CIR, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00527967
Address
18909 LLOYD CIR, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-20T17:02:37.000
Status
Closed
Created Date
2017-10-25T17:02:37.000
Update Date
2017-10-26T11:17:54.000
Closed Date
2017-10-26T11:17:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2489801.61865668
Y Coordinate
7054629.36702789
Lat Long Location
18909 LLOYD CIR, DALLAS, TX 75252
Unique Key
1300614055
18-00069215
Service Request Number: 18-00069215 • Address: 2104 HILLBURN DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00069215
Address
2104 HILLBURN DR, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T14:31:04.000
Status
Closed
Created Date
2018-02-16T14:31:04.000
Update Date
2018-02-17T07:55:33.000
Closed Date
2018-02-17T07:55:33.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2524423.55041089
Y Coordinate
6960240.75960355
Lat Long Location
2104 HILLBURN DR, DALLAS, TX 75227
Unique Key
1313148397
18-00070429
Service Request Number: 18-00070429 • Address: 4842 GURLEY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00070429
Address
4842 GURLEY AVE, DALLAS, TX 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T17:58:43.000
Status
Closed
Created Date
2018-02-17T17:58:43.000
Update Date
2018-02-17T22:08:12.000
Closed Date
2018-02-17T22:08:12.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504026.09673429
Y Coordinate
6974155.49657918
Lat Long Location
4842 GURLEY AVE, DALLAS, TX 75223
Unique Key
1313249679
17-00552001
Service Request Number: 17-00552001 • Address: 7011 CORONADO AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00552001
Address
7011 CORONADO AVE, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T15:53:25.000
Status
Closed
Created Date
2017-11-10T15:53:25.000
Update Date
2017-11-11T10:28:40.000
Closed Date
2017-11-11T10:28:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2509770.48255675
Y Coordinate
6982828.90878928
Lat Long Location
7011 CORONADO AVE, DALLAS, TX 75214
Unique Key
1302590988
17-00526205
Service Request Number: 17-00526205 • Address: 3503 BLUE RIDGE BLVD, DALLAS, 75233 • City Council District: 3
Service Request Number
17-00526205
Address
3503 BLUE RIDGE BLVD, DALLAS, 75233
City Council District
3
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T17:51:43.000
Status
Closed
Created Date
2017-10-24T17:51:43.000
Update Date
2017-10-25T16:14:49.000
Closed Date
2017-10-25T16:14:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2467214.11873399
Y Coordinate
6941183.25517204
Lat Long Location
3503 BLUE RIDGE BLVD, DALLAS, 75233
Unique Key
1300465863
18-00106584
Service Request Number: 18-00106584 • Address: 2838 DUNCANVILLE RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
18-00106584
Address
2838 DUNCANVILLE RD, DALLAS, TX 75211
City Council District
3
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-16T17:29:51.000
Status
Closed
Created Date
2018-03-09T17:29:51.000
Update Date
2018-03-11T07:03:52.000
Closed Date
2018-03-11T07:03:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2457962.32684877
Y Coordinate
6946645.36848664
Lat Long Location
2838 DUNCANVILLE RD, DALLAS, TX 75211
Unique Key
1315985617
17-00534660
Service Request Number: 17-00534660 • Address: 4700 W KIEST BLVD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
17-00534660
Address
4700 W KIEST BLVD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-29T21:01:57.000
Status
Closed
Created Date
2017-10-30T21:01:57.000
Update Date
2017-11-11T15:00:42.000
Closed Date
2017-11-11T15:00:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2460252.16144657
Y Coordinate
6943399.15835751
Lat Long Location
4700 W KIEST BLVD, DALLAS, TX 75236
Unique Key
1301174126
18-00080804
Service Request Number: 18-00080804 • Address: CROMWELL DR & NORCROSS LN, DALLAS, TX • City Council District: 13
Service Request Number
18-00080804
Address
CROMWELL DR & NORCROSS LN, DALLAS, TX
City Council District
13
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T07:26:44.000
Status
Closed
Created Date
2018-02-24T07:26:44.000
Update Date
2018-02-24T11:37:42.000
Closed Date
2018-02-24T11:37:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471143.19861626
Y Coordinate
7010566.00854803
Lat Long Location
CROMWELL DR & NORCROSS LN, DALLAS, TX
Unique Key
1314069967
17-00337908
Service Request Number: 17-00337908 • Address: 3800 MOUNTAIN CREEK PKWY, DALLAS, TX 75236 • City Council District: 3
Service Request Number
17-00337908
Address
3800 MOUNTAIN CREEK PKWY, DALLAS, TX 75236
City Council District
3
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T08:21:20.000
Status
Closed
Created Date
2017-07-12T08:21:20.000
Update Date
2017-10-26T13:31:31.000
Closed Date
2017-10-26T13:31:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2441328.33539226
Y Coordinate
6937682.18249004
Lat Long Location
3800 MOUNTAIN CREEK PKWY, DALLAS, TX 75236
Unique Key
1284149940
17-00229498
Service Request Number: 17-00229498 • Address: 2202 AREBA ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00229498
Address
2202 AREBA ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-02T19:29:59.000
Status
Closed
Created Date
2017-05-15T19:29:59.000
Update Date
2017-10-26T08:13:12.000
Closed Date
2017-10-26T08:13:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2493152.40739408
Y Coordinate
6954914.25648893
Lat Long Location
2202 AREBA ST, DALLAS, TX 75203
Unique Key
1271866641
18-00070083
Service Request Number: 18-00070083 • Address: S ST AUGUSTINE DR & S PRAIRIE CREEK RD, DALLAS, • City Council District: 8
Service Request Number
18-00070083
Address
S ST AUGUSTINE DR & S PRAIRIE CREEK RD, DALLAS,
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T11:05:34.000
Status
Closed
Created Date
2018-02-17T11:05:34.000
Update Date
2018-02-17T11:28:44.000
Closed Date
2018-02-17T11:28:44.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535258.03021228
Y Coordinate
6937779.46713576
Lat Long Location
S ST AUGUSTINE DR & S PRAIRIE CREEK RD, DALLAS,
Unique Key
1313221413
17-00527184
Service Request Number: 17-00527184 • Address: 2812 COOMBS CREEK DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00527184
Address
2812 COOMBS CREEK DR, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T11:58:56.000
Status
Closed
Created Date
2017-10-25T11:58:56.000
Update Date
2017-10-25T15:13:59.000
Closed Date
2017-10-25T15:13:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466397.85801381
Y Coordinate
6947533.63096977
Lat Long Location
2812 COOMBS CREEK DR, DALLAS, TX 75211
Unique Key
1300555710
18-00013010
Service Request Number: 18-00013010 • Address: 7019 HODDE ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00013010
Address
7019 HODDE ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-02-23T08:53:49.000
Status
Closed
Created Date
2018-01-10T08:53:49.000
Update Date
2018-02-17T19:12:31.000
Closed Date
2018-02-17T19:12:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521325.79638779
Y Coordinate
6950485.02429859
Lat Long Location
7019 HODDE ST, DALLAS, TX 75217
Unique Key
1308761663
17-00552376
Service Request Number: 17-00552376 • Address: 1322 DOWDY FERRY RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00552376
Address
1322 DOWDY FERRY RD, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T03:34:40.000
Status
Closed
Created Date
2017-11-11T03:34:40.000
Update Date
2017-11-11T07:49:50.000
Closed Date
2017-11-11T07:49:50.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2528823.12711786
Y Coordinate
6941293.50892749
Lat Long Location
1322 DOWDY FERRY RD, DALLAS, TX 75217
Unique Key
1302639232
17-00458838
Service Request Number: 17-00458838 • Address: 3318 CARLSON DR, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00458838
Address
3318 CARLSON DR, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-24T14:00:02.000
Status
Closed
Created Date
2017-09-12T14:00:02.000
Update Date
2017-10-25T15:45:03.000
Closed Date
2017-10-25T15:45:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482455.98513781
Y Coordinate
6987858.0638581
Lat Long Location
3318 CARLSON DR, DALLAS, TX 75235
Unique Key
1294557796
17-00476650
Service Request Number: 17-00476650 • Address: 4625 WEDGECREST DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00476650
Address
4625 WEDGECREST DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-02T10:28:14.000
Status
Closed
Created Date
2017-09-22T10:28:14.000
Update Date
2017-11-11T08:47:44.000
Closed Date
2017-11-11T08:47:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477398.33026869
Y Coordinate
6936965.33825699
Lat Long Location
4625 WEDGECREST DR, DALLAS, TX 75232
Unique Key
1296026994
17-00524506
Service Request Number: 17-00524506 • Address: 1111 MARTINIQUE AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00524506
Address
1111 MARTINIQUE AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T08:26:31.000
Status
Closed
Created Date
2017-10-24T08:26:31.000
Update Date
2017-10-26T16:40:10.000
Closed Date
2017-10-26T16:40:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2507991.88549432
Y Coordinate
6977671.12442208
Lat Long Location
1111 MARTINIQUE AVE, DALLAS, TX 75223
Unique Key
1300338152
17-00549442
Service Request Number: 17-00549442 • Address: 4724 ELM LEAF DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
17-00549442
Address
4724 ELM LEAF DR, DALLAS, TX 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-10T10:22:08.000
Status
Closed
Created Date
2017-11-09T10:22:08.000
Update Date
2017-11-11T07:40:31.000
Closed Date
2017-11-11T07:40:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2460298.12465559
Y Coordinate
6933393.04541086
Lat Long Location
4724 ELM LEAF DR, DALLAS, TX 75236
Unique Key
1302361580
17-00522754
Service Request Number: 17-00522754 • Address: 10670 ALEDO DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00522754
Address
10670 ALEDO DR, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T10:24:02.000
Status
Closed
Created Date
2017-10-23T10:24:02.000
Update Date
2017-10-26T13:53:37.000
Closed Date
2017-10-26T13:53:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2526407.14683935
Y Coordinate
6994003.5329249
Lat Long Location
10670 ALEDO DR, DALLAS, TX 75228
Unique Key
1300198364
17-00514621
Service Request Number: 17-00514621 • Address: 4030 MARYLAND AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00514621
Address
4030 MARYLAND AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-14T13:48:03.000
Status
Closed
Created Date
2017-10-17T13:48:03.000
Update Date
2017-10-25T18:20:02.000
Closed Date
2017-10-25T18:20:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487386.66777741
Y Coordinate
6940184.52994232
Lat Long Location
4030 MARYLAND AVE, DALLAS, TX 75216
Unique Key
1299472780
17-00528997
Service Request Number: 17-00528997 • Address: 4700 COLUMBIA AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528997
Address
4700 COLUMBIA AVE, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-02T12:04:13.000
Status
Closed
Created Date
2017-10-26T12:04:13.000
Update Date
2017-10-26T12:08:20.000
Closed Date
2017-10-26T12:08:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501435.69094964
Y Coordinate
6975988.63435301
Lat Long Location
4700 COLUMBIA AVE, DALLAS, TX 75226
Unique Key
1300704521
18-00070066
Service Request Number: 18-00070066 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070066
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T10:55:45.000
Status
Closed
Created Date
2018-02-17T10:55:45.000
Update Date
2018-02-17T10:56:20.000
Closed Date
2018-02-17T10:56:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313220319
17-00494775
Service Request Number: 17-00494775 • Address: 219 S HENDERSON AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
17-00494775
Address
219 S HENDERSON AVE, DALLAS, TX 75214
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-01T10:44:15.000
Status
Closed
Created Date
2017-10-04T10:44:15.000
Update Date
2017-10-25T15:25:31.000
Closed Date
2017-10-25T15:25:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2503693.36931735
Y Coordinate
6977369.80685879
Lat Long Location
219 S HENDERSON AVE, DALLAS, TX 75214
Unique Key
1297744057
18-00064616
Service Request Number: 18-00064616 • Address: 2104 FOREST OAKS DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00064616
Address
2104 FOREST OAKS DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-26T11:03:07.000
Status
Closed
Created Date
2018-02-14T11:03:07.000
Update Date
2018-02-17T10:05:48.000
Closed Date
2018-02-17T10:05:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2519481.59964148
Y Coordinate
6982815.78218264
Lat Long Location
2104 FOREST OAKS DR, DALLAS, TX 75228
Unique Key
1312815808
17-00492688
Service Request Number: 17-00492688 • Address: 7030 THORNWOOD DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00492688
Address
7030 THORNWOOD DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-31T09:28:45.000
Status
Closed
Created Date
2017-10-03T09:28:45.000
Update Date
2017-10-25T16:36:29.000
Closed Date
2017-10-25T16:36:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2523957.38791152
Y Coordinate
6974668.69862486
Lat Long Location
7030 THORNWOOD DR, DALLAS, TX 75227
Unique Key
1297572270
18-00069459
Service Request Number: 18-00069459 • Address: 4734 COLUMBIA AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
18-00069459
Address
4734 COLUMBIA AVE, DALLAS, TX 75226
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T15:41:51.000
Status
Closed
Created Date
2018-02-16T15:41:51.000
Update Date
2018-02-17T07:49:56.000
Closed Date
2018-02-17T07:49:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501537.97031462
Y Coordinate
6976091.54862807
Lat Long Location
4734 COLUMBIA AVE, DALLAS, TX 75226
Unique Key
1313164963
17-00520437
Service Request Number: 17-00520437 • Address: 318 S HILL AVE, DALLAS, 75226 • City Council District: 2
Service Request Number
17-00520437
Address
318 S HILL AVE, DALLAS, 75226
City Council District
2
Department
Street Services
Service Request Type
Graffiti Traffic Signs - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-03T14:40:39.000
Status
Closed
Created Date
2017-10-20T14:40:39.000
Update Date
2017-10-26T14:00:56.000
Closed Date
2017-10-26T14:00:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500143.07197677
Y Coordinate
6973419.82880395
Lat Long Location
318 S HILL AVE, DALLAS, 75226
Unique Key
1299943642
17-00528804
Service Request Number: 17-00528804 • Address: 648 JONELLE AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00528804
Address
648 JONELLE AVE, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-27T11:05:03.000
Status
Closed
Created Date
2017-10-26T11:05:03.000
Update Date
2017-10-26T13:28:22.000
Closed Date
2017-10-26T13:28:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2519267.2232377
Y Coordinate
6950763.01700626
Lat Long Location
648 JONELLE AVE, DALLAS, TX 75217
Unique Key
1300689678
18-00057522
Service Request Number: 18-00057522 • Address: 1111 GRANDVIEW AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00057522
Address
1111 GRANDVIEW AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T12:03:45.000
Status
Closed
Created Date
2018-02-09T12:03:45.000
Update Date
2018-02-24T10:08:20.000
Closed Date
2018-02-24T10:08:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2507554.36377108
Y Coordinate
6977118.79411858
Lat Long Location
1111 GRANDVIEW AVE, DALLAS, TX 75223
Unique Key
1312183967
18-00132676
Service Request Number: 18-00132676 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132676
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T09:20:02.000
Status
Closed
Created Date
2018-03-24T09:20:02.000
Update Date
2018-03-24T09:20:39.000
Closed Date
2018-03-24T09:20:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317893405
18-00185903
Service Request Number: 18-00185903 • Address: CEDAR SPRINGS RD & KINGS RD, DALLAS, TX • City Council District: 2
Service Request Number
18-00185903
Address
CEDAR SPRINGS RD & KINGS RD, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Barricades - Reset/Replace - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-23T14:16:04.000
Status
Closed
Created Date
2018-04-22T14:16:04.000
Update Date
2018-04-22T22:55:43.000
Closed Date
2018-04-22T22:55:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2484516.7109633
Y Coordinate
6984771.37840793
Lat Long Location
CEDAR SPRINGS RD & KINGS RD, DALLAS, TX
Unique Key
1322376993
17-00100023
Service Request Number: 17-00100023 • Address: 1723 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00100023
Address
1723 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-24T15:17:14.000
Status
Closed
Created Date
2017-03-07T15:17:14.000
Update Date
2017-10-26T12:44:23.000
Closed Date
2017-10-26T12:44:24.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491339.8490386
Y Coordinate
6955732.10171217
Lat Long Location
1723 E WACO AVE, DALLAS, TX 75216
Unique Key
1256250293
17-00550705
Service Request Number: 17-00550705 • Address: 1717 ANN ARBOR AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
17-00550705
Address
1717 ANN ARBOR AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-10T21:53:50.000
Status
Closed
Created Date
2017-11-09T21:53:50.000
Update Date
2017-11-11T07:56:52.000
Closed Date
2017-11-11T07:56:52.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491998.06095126
Y Coordinate
6940209.41085705
Lat Long Location
1717 ANN ARBOR AVE, DALLAS, 75216
Unique Key
1302467265
17-00552555
Service Request Number: 17-00552555 • Address: 2131 HAYMARKET RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00552555
Address
2131 HAYMARKET RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T11:12:06.000
Status
Closed
Created Date
2017-11-11T11:12:06.000
Update Date
2017-11-11T12:22:18.000
Closed Date
2017-11-11T12:22:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2540439.65884111
Y Coordinate
6931910.1289604
Lat Long Location
2131 HAYMARKET RD, DALLAS, TX 75253
Unique Key
1302663849
17-00519774
Service Request Number: 17-00519774 • Address: 604 CENTRE ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00519774
Address
604 CENTRE ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T10:24:25.000
Status
Closed
Created Date
2017-10-20T10:24:25.000
Update Date
2017-10-26T07:36:48.000
Closed Date
2017-10-26T07:36:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481238.43151028
Y Coordinate
6957039.45254453
Lat Long Location
604 CENTRE ST, DALLAS, TX 75208
Unique Key
1299895135
17-00528279
Service Request Number: 17-00528279 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528279
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T08:05:25.000
Status
Closed
Created Date
2017-10-26T08:05:25.000
Update Date
2017-10-26T08:06:10.000
Closed Date
2017-10-26T08:06:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300651011
17-00532658
Service Request Number: 17-00532658 • Address: 4110 MARSHALL ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00532658
Address
4110 MARSHALL ST, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Overcrowding - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-28T19:50:14.000
Status
Closed
Created Date
2017-10-29T19:50:14.000
Update Date
2017-11-11T18:43:13.000
Closed Date
2017-11-11T18:43:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2508112.55848275
Y Coordinate
6967341.90869704
Lat Long Location
4110 MARSHALL ST, DALLAS, TX 75210
Unique Key
1301022040
17-00525046
Service Request Number: 17-00525046 • Address: 3220 UTAH AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00525046
Address
3220 UTAH AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:55:16.000
Status
Closed
Created Date
2017-10-24T10:55:16.000
Update Date
2017-10-26T13:51:18.000
Closed Date
2017-10-26T13:51:18.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488467.55615445
Y Coordinate
6943819.97894675
Lat Long Location
3220 UTAH AVE, DALLAS, TX 75216
Unique Key
1300377954
17-00552310
Service Request Number: 17-00552310 • Address: 2938 MARBURG ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00552310
Address
2938 MARBURG ST, DALLAS, TX 75215
City Council District
7
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T19:06:42.000
Status
Closed
Created Date
2017-11-10T19:06:42.000
Update Date
2017-11-11T15:50:29.000
Closed Date
2017-11-11T15:50:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2505653.89620117
Y Coordinate
6963411.84458063
Lat Long Location
2938 MARBURG ST, DALLAS, TX 75215
Unique Key
1302623957
18-00070388
Service Request Number: 18-00070388 • Address: 6319 BELGRADE AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00070388
Address
6319 BELGRADE AVE, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T16:45:07.000
Status
Closed
Created Date
2018-02-17T16:45:07.000
Update Date
2018-02-17T17:52:08.000
Closed Date
2018-02-17T17:52:08.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518433.69792827
Y Coordinate
6968674.79841577
Lat Long Location
6319 BELGRADE AVE, DALLAS, TX 75227
Unique Key
1313246308
17-00551464
Service Request Number: 17-00551464 • Address: 1610 CANADA DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00551464
Address
1610 CANADA DR, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T11:42:34.000
Status
Closed
Created Date
2017-11-10T11:42:34.000
Update Date
2017-11-11T07:54:48.000
Closed Date
2017-11-11T07:54:48.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2476876.16055266
Y Coordinate
6974126.69425048
Lat Long Location
1610 CANADA DR, DALLAS, TX 75212
Unique Key
1302544389
17-00513430
Service Request Number: 17-00513430 • Address: 3511 JANE LN, DALLAS, 75247 • City Council District: 6
Service Request Number
17-00513430
Address
3511 JANE LN, DALLAS, 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-25T18:32:20.000
Status
Closed
Created Date
2017-10-16T18:32:20.000
Update Date
2017-11-12T00:14:31.000
Closed Date
2017-11-12T00:14:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2466870.80843676
Y Coordinate
6980299.83131593
Lat Long Location
3511 JANE LN, DALLAS, 75247
Unique Key
1299372225
18-00055896
Service Request Number: 18-00055896 • Address: 111 N BARNETT AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00055896
Address
111 N BARNETT AVE, DALLAS, 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-06-18T15:22:11.000
Status
Closed
Created Date
2018-02-08T15:22:11.000
Update Date
2018-02-17T13:45:32.000
Closed Date
2018-02-17T13:45:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2469165.97383314
Y Coordinate
6958003.0134972
Lat Long Location
111 N BARNETT AVE, DALLAS, 75211
Unique Key
1312050945
17-00552587
Service Request Number: 17-00552587 • Address: 6200 CONCERTO LN, DALLAS, 75241 • City Council District: 3
Service Request Number
17-00552587
Address
6200 CONCERTO LN, DALLAS, 75241
City Council District
3
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T11:43:05.000
Status
Closed
Created Date
2017-11-11T11:43:05.000
Update Date
2017-11-11T12:32:32.000
Closed Date
2017-11-11T12:32:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489984.63886117
Y Coordinate
6931576.10760207
Lat Long Location
6200 CONCERTO LN, DALLAS, 75241
Unique Key
1302666439
17-00526320
Service Request Number: 17-00526320 • Address: 10402 DESDEMONA DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00526320
Address
10402 DESDEMONA DR, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T21:09:51.000
Status
Closed
Created Date
2017-10-24T21:09:51.000
Update Date
2017-10-26T16:32:21.000
Closed Date
2017-10-26T16:13:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2527050.80477068
Y Coordinate
6992627.43034736
Lat Long Location
10402 DESDEMONA DR, DALLAS, TX 75228
Unique Key
1300479317
17-00529261
Service Request Number: 17-00529261 • Address: 6600 BONNIE VIEW RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00529261
Address
6600 BONNIE VIEW RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-02T13:40:44.000
Status
Closed
Created Date
2017-10-26T13:40:44.000
Update Date
2017-10-26T13:41:41.000
Closed Date
2017-10-26T13:41:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504955.49537904
Y Coordinate
6928868.85475329
Lat Long Location
6600 BONNIE VIEW RD, DALLAS, TX 75241
Unique Key
1300727685
17-00486877
Service Request Number: 17-00486877 • Address: 10308 RIDGE OAK ST, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00486877
Address
10308 RIDGE OAK ST, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-26T17:15:59.000
Status
Closed
Created Date
2017-09-28T17:15:59.000
Update Date
2017-10-25T14:50:57.000
Closed Date
2017-10-25T14:50:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2538511.18557044
Y Coordinate
6962574.49975958
Lat Long Location
10308 RIDGE OAK ST, DALLAS, TX 75227
Unique Key
1296903116
17-00528730
Service Request Number: 17-00528730 • Address: 5954 ALPHA RD, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00528730
Address
5954 ALPHA RD, DALLAS, TX 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-27T10:49:51.000
Status
Closed
Created Date
2017-10-26T10:49:51.000
Update Date
2017-10-26T10:55:36.000
Closed Date
2017-10-26T10:55:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488558.13458998
Y Coordinate
7026450.96394986
Lat Long Location
5954 ALPHA RD, DALLAS, TX 75240
Unique Key
1300684887
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