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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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Showing 50 real records
17-00529310
Service Request Number: 17-00529310 • Address: 200 S LAMAR ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
17-00529310
Address
200 S LAMAR ST, DALLAS, TX 75202
City Council District
14
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T13:57:29.000
Status
Closed
Created Date
2017-10-26T13:57:29.000
Update Date
2017-10-26T13:58:17.000
Closed Date
2017-10-26T13:58:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489709.27682771
Y Coordinate
6970488.1716624
Lat Long Location
200 S LAMAR ST, DALLAS, TX 75202
Unique Key
1300730871
17-00552487
Service Request Number: 17-00552487 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552487
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T09:59:58.000
Status
Closed
Created Date
2017-11-11T09:59:58.000
Update Date
2017-11-11T10:00:43.000
Closed Date
2017-11-11T10:00:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302659019
18-00070060
Service Request Number: 18-00070060 • Address: 2400 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00070060
Address
2400 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T10:50:38.000
Status
Closed
Created Date
2018-02-17T10:50:38.000
Update Date
2018-02-17T10:53:23.000
Closed Date
2018-02-17T10:53:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532654.93880767
Y Coordinate
6962104.94307013
Lat Long Location
2400 N PRAIRIE CREEK RD, DALLAS, TX 75227
Unique Key
1313219814
17-00515041
Service Request Number: 17-00515041 • Address: 2523 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00515041
Address
2523 S HAMPTON RD, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-30T16:08:06.000
Status
Closed
Created Date
2017-10-17T16:08:06.000
Update Date
2017-10-26T11:54:12.000
Closed Date
2017-10-26T11:54:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473707.61905043
Y Coordinate
6949238.45819614
Lat Long Location
2523 S HAMPTON RD, DALLAS, TX 75224
Unique Key
1299503496
17-00550847
Service Request Number: 17-00550847 • Address: 907 GRANT ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00550847
Address
907 GRANT ST, DALLAS, TX 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T08:10:04.000
Status
Closed
Created Date
2017-11-10T08:10:04.000
Update Date
2017-11-11T07:55:44.000
Closed Date
2017-11-11T07:55:44.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2488039.76824016
Y Coordinate
6956666.87528052
Lat Long Location
907 GRANT ST, DALLAS, TX 75203
Unique Key
1302492300
17-00385576
Service Request Number: 17-00385576 • Address: 2060 PLEASANT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00385576
Address
2060 PLEASANT DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-12T11:42:08.000
Status
Closed
Created Date
2017-08-03T11:42:08.000
Update Date
2017-10-26T10:43:46.000
Closed Date
2017-10-26T10:43:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2528463.55110459
Y Coordinate
6959846.50282168
Lat Long Location
2060 PLEASANT DR, DALLAS, TX 75217
Unique Key
1288205426
18-00106818
Service Request Number: 18-00106818 • Address: 1200 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00106818
Address
1200 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Barricades - Reset/Replace - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T07:51:00.000
Status
Closed
Created Date
2018-03-10T07:51:00.000
Update Date
2018-03-10T11:30:58.000
Closed Date
2018-03-10T11:30:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488945.24945938
Y Coordinate
6949164.0545259
Lat Long Location
1200 E ILLINOIS AVE, DALLAS, TX 75216
Unique Key
1316011431
17-00447367
Service Request Number: 17-00447367 • Address: 3742 ARMOR DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00447367
Address
3742 ARMOR DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-04T10:28:29.000
Status
Closed
Created Date
2017-09-06T10:28:29.000
Update Date
2017-10-26T14:33:06.000
Closed Date
2017-10-26T14:33:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502191.89146178
Y Coordinate
6949013.36008763
Lat Long Location
3742 ARMOR DR, DALLAS, TX 75216
Unique Key
1293606855
18-00107716
Service Request Number: 18-00107716 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107716
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:40:28.000
Status
Closed
Created Date
2018-03-11T10:40:28.000
Update Date
2018-03-11T10:41:03.000
Closed Date
2018-03-11T10:41:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316086171
18-00015158
Service Request Number: 18-00015158 • Address: 7119 BAXTERSHIRE DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
18-00015158
Address
7119 BAXTERSHIRE DR, DALLAS, TX 75230
City Council District
11
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-13T09:26:41.000
Status
Closed
Created Date
2018-01-11T09:26:41.000
Update Date
2018-03-10T15:05:27.000
Closed Date
2018-03-10T15:05:27.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
E-Mail
X Coordinate
2494975.43994945
Y Coordinate
7016484.56951469
Lat Long Location
7119 BAXTERSHIRE DR, DALLAS, TX 75230
Unique Key
1308932684
17-00455304
Service Request Number: 17-00455304 • Address: 885 KEENELAND CT, DALLAS, TX 75211 • City Council District: 6
Service Request Number
17-00455304
Address
885 KEENELAND CT, DALLAS, TX 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-12T07:51:09.000
Status
Closed
Created Date
2017-09-11T07:51:09.000
Update Date
2017-10-26T16:23:39.000
Closed Date
2017-10-26T16:23:39.000
Outcome
Complete
Priority
Emergency
Method Received Description
Phone
X Coordinate
2452536.02266196
Y Coordinate
6954656.92324702
Lat Long Location
885 KEENELAND CT, DALLAS, TX 75211
Unique Key
1294277041
17-00552811
Service Request Number: 17-00552811 • Address: 2400 HUGO ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
17-00552811
Address
2400 HUGO ST, DALLAS, TX 75204
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T16:39:16.000
Status
Closed
Created Date
2017-11-11T16:39:16.000
Update Date
2017-11-11T20:16:27.000
Closed Date
2017-11-11T20:16:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492271.95617741
Y Coordinate
6978092.82746442
Lat Long Location
2400 HUGO ST, DALLAS, TX 75204
Unique Key
1302682061
18-00078074
Service Request Number: 18-00078074 • Address: 3121 LOCKMOOR LN, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00078074
Address
3121 LOCKMOOR LN, DALLAS, 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-05T14:47:55.000
Status
Closed
Created Date
2018-02-22T14:47:55.000
Update Date
2018-02-24T13:16:04.000
Closed Date
2018-02-24T13:16:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467484.43628943
Y Coordinate
7006646.16778447
Lat Long Location
3121 LOCKMOOR LN, DALLAS, 75220
Unique Key
1313846780
17-00552268
Service Request Number: 17-00552268 • Address: 13219 EMILY RD, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00552268
Address
13219 EMILY RD, DALLAS, TX 75240
City Council District
11
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T18:15:06.000
Status
Closed
Created Date
2017-11-10T18:15:06.000
Update Date
2017-11-11T18:20:59.000
Closed Date
2017-11-11T18:20:59.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2500539.58463064
Y Coordinate
7024508.6537323
Lat Long Location
13219 EMILY RD, DALLAS, TX 75240
Unique Key
1302616829
17-00528239
Service Request Number: 17-00528239 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528239
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:36:51.000
Status
Closed
Created Date
2017-10-26T07:36:51.000
Update Date
2017-10-26T07:37:26.000
Closed Date
2017-10-26T07:37:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300647390
17-00552596
Service Request Number: 17-00552596 • Address: 10512 MUSKOGEE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552596
Address
10512 MUSKOGEE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T11:54:01.000
Status
Closed
Created Date
2017-11-11T11:54:01.000
Update Date
2017-11-11T12:31:41.000
Closed Date
2017-11-11T12:31:41.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539347.48454377
Y Coordinate
6956478.23646671
Lat Long Location
10512 MUSKOGEE DR, DALLAS, TX 75217
Unique Key
1302667104
17-00527993
Service Request Number: 17-00527993 • Address: 4863 BENGAL ST, DALLAS, 75235 • City Council District: 2
Service Request Number
17-00527993
Address
4863 BENGAL ST, DALLAS, 75235
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T17:20:08.000
Status
Closed
Created Date
2017-10-25T17:20:08.000
Update Date
2017-10-26T09:20:23.000
Closed Date
2017-10-26T09:20:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2481298.33206122
Y Coordinate
6982240.37347164
Lat Long Location
4863 BENGAL ST, DALLAS, 75235
Unique Key
1300615880
17-00510895
Service Request Number: 17-00510895 • Address: 14829 SEAGOVILLE RD, DALLAS, 75253 • City Council District: 8
Service Request Number
17-00510895
Address
14829 SEAGOVILLE RD, DALLAS, 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-20T10:57:06.000
Status
Closed
Created Date
2017-10-14T10:57:06.000
Update Date
2017-10-25T15:21:14.000
Closed Date
2017-10-25T15:21:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2555469.88863979
Y Coordinate
6939539.85913314
Lat Long Location
14829 SEAGOVILLE RD, DALLAS, 75253
Unique Key
1299131112
17-00485805
Service Request Number: 17-00485805 • Address: 6023 BELGRADE AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00485805
Address
6023 BELGRADE AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-04T10:28:12.000
Status
Closed
Created Date
2017-09-28T10:28:12.000
Update Date
2017-10-25T15:29:16.000
Closed Date
2017-10-25T15:29:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516406.1296977
Y Coordinate
6969428.59350098
Lat Long Location
6023 BELGRADE AVE, DALLAS, TX 75227
Unique Key
1296823534
17-00391764
Service Request Number: 17-00391764 • Address: 491 PLEASANT MEADOWS LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00391764
Address
491 PLEASANT MEADOWS LN, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-14T11:37:03.000
Status
Closed
Created Date
2017-08-07T11:37:03.000
Update Date
2017-10-26T15:06:01.000
Closed Date
2017-10-26T15:06:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2540352.48564368
Y Coordinate
6949615.43059969
Lat Long Location
491 PLEASANT MEADOWS LN, DALLAS, TX 75217
Unique Key
1288749844
18-00107603
Service Request Number: 18-00107603 • Address: 2115 BURLINGTON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00107603
Address
2115 BURLINGTON BLVD, DALLAS, TX 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T09:10:48.000
Status
Closed
Created Date
2018-03-11T09:10:48.000
Update Date
2018-03-11T10:27:57.000
Closed Date
2018-03-11T10:27:57.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474695.20885862
Y Coordinate
6955109.87943182
Lat Long Location
2115 BURLINGTON BLVD, DALLAS, TX 75208
Unique Key
1316079188
18-00105317
Service Request Number: 18-00105317 • Address: 8015 DORAN CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00105317
Address
8015 DORAN CIR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T11:27:32.000
Status
Closed
Created Date
2018-03-09T11:27:32.000
Update Date
2018-03-10T20:07:37.000
Closed Date
2018-03-10T20:07:37.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513389.72668475
Y Coordinate
7000347.27622944
Lat Long Location
8015 DORAN CIR, DALLAS, TX 75238
Unique Key
1315902993
17-00527084
Service Request Number: 17-00527084 • Address: 1400 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527084
Address
1400 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T11:24:32.000
Status
Closed
Created Date
2017-10-25T11:24:32.000
Update Date
2017-10-26T07:55:47.000
Closed Date
2017-10-26T07:55:47.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2489535.00225752
Y Coordinate
6942307.90641427
Lat Long Location
1400 E OVERTON RD, DALLAS, TX 75216
Unique Key
1300548951
18-00077409
Service Request Number: 18-00077409 • Address: 2231 S ST AUGUSTINE RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00077409
Address
2231 S ST AUGUSTINE RD, DALLAS, TX 75217
City Council District
8
Department
Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-04-26T10:50:21.000
Status
Closed
Created Date
2018-02-22T10:50:21.000
Update Date
2018-03-10T05:25:56.000
Closed Date
2018-03-10T05:25:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2536134.17673403
Y Coordinate
6933139.42896959
Lat Long Location
2231 S ST AUGUSTINE RD, DALLAS, TX 75217
Unique Key
1313800410
18-00079747
Service Request Number: 18-00079747 • Address: 802 E 10TH ST, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00079747
Address
802 E 10TH ST, DALLAS, 75203
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T12:22:51.000
Status
Closed
Created Date
2018-02-23T12:22:51.000
Update Date
2018-02-24T09:06:08.000
Closed Date
2018-02-24T09:06:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487264.29091736
Y Coordinate
6959315.83105122
Lat Long Location
802 E 10TH ST, DALLAS, 75203
Unique Key
1313972340
18-00070271
Service Request Number: 18-00070271 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070271
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T14:19:16.000
Status
Closed
Created Date
2018-02-17T14:19:16.000
Update Date
2018-02-17T14:19:46.000
Closed Date
2018-02-17T14:19:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313236812
17-00551709
Service Request Number: 17-00551709 • Address: GASTON AVE & TUCKER ST, DALLAS, TX • City Council District: 14
Service Request Number
17-00551709
Address
GASTON AVE & TUCKER ST, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T13:55:48.000
Status
Closed
Created Date
2017-11-10T13:55:48.000
Update Date
2017-11-11T10:57:33.000
Closed Date
2017-11-11T10:57:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2511902.91000969
Y Coordinate
6982981.29454462
Lat Long Location
GASTON AVE & TUCKER ST, DALLAS, TX
Unique Key
1302568070
17-00552675
Service Request Number: 17-00552675 • Address: 3600 ABRAMS RD, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00552675
Address
3600 ABRAMS RD, DALLAS, TX 75214
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-14T13:20:53.000
Status
Duplicate (open)
Created Date
2017-11-11T13:20:53.000
Update Date
2017-11-11T13:20:53.000
Closed Date
2017-11-11T13:20:53.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2505119.21401786
Y Coordinate
6989446.45756193
Lat Long Location
3600 ABRAMS RD, DALLAS, TX 75214
Unique Key
1302672405
18-00131667
Service Request Number: 18-00131667 • Address: 3700 ROCKBLUFF DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00131667
Address
3700 ROCKBLUFF DR, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T14:10:29.000
Status
Closed
Created Date
2018-03-23T14:10:29.000
Update Date
2018-03-24T11:08:16.000
Closed Date
2018-03-24T11:08:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2523824.67062207
Y Coordinate
6967696.996874
Lat Long Location
3700 ROCKBLUFF DR, DALLAS, TX 75227
Unique Key
1317814972
17-00516093
Service Request Number: 17-00516093 • Address: 4014 PAMPAS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00516093
Address
4014 PAMPAS ST, DALLAS, TX 75211
City Council District
1
Department
Street Services
Service Request Type
Traffic - Road Hump Request - TRN
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T10:29:04.000
Status
Closed
Created Date
2017-10-18T10:29:04.000
Update Date
2017-10-26T14:24:05.000
Closed Date
2017-10-26T14:24:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2464753.08049022
Y Coordinate
6952848.74031211
Lat Long Location
4014 PAMPAS ST, DALLAS, TX 75211
Unique Key
1299590690
18-00070185
Service Request Number: 18-00070185 • Address: 2427 LANGDON AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070185
Address
2427 LANGDON AVE, DALLAS, TX 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T12:55:30.000
Status
Closed
Created Date
2018-02-17T12:55:30.000
Update Date
2018-02-17T23:03:24.000
Closed Date
2018-02-17T23:03:24.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472747.05842031
Y Coordinate
6991662.34491283
Lat Long Location
2427 LANGDON AVE, DALLAS, TX 75235
Unique Key
1313230384
17-00536393
Service Request Number: 17-00536393 • Address: 700 GRANDVIEW AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00536393
Address
700 GRANDVIEW AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-01-08T15:38:29.000
Status
Closed
Created Date
2017-10-31T15:38:29.000
Update Date
2017-11-11T14:19:20.000
Closed Date
2017-11-11T14:19:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506484.05796504
Y Coordinate
6978242.28471209
Lat Long Location
700 GRANDVIEW AVE, DALLAS, TX 75223
Unique Key
1301312645
18-00070092
Service Request Number: 18-00070092 • Address: 12344 COOLMEADOW LN, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00070092
Address
12344 COOLMEADOW LN, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T11:24:59.000
Status
Closed
Created Date
2018-02-17T11:24:59.000
Update Date
2018-02-17T14:17:03.000
Closed Date
2018-02-17T14:17:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2524452.00817768
Y Coordinate
7001888.64375821
Lat Long Location
12344 COOLMEADOW LN, DALLAS, TX 75218
Unique Key
1313222495
17-00528051
Service Request Number: 17-00528051 • Address: 3115 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00528051
Address
3115 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-08T17:58:58.000
Status
Closed
Created Date
2017-10-25T17:58:58.000
Update Date
2017-10-25T18:06:18.000
Closed Date
2017-10-25T18:06:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490458.55614568
Y Coordinate
6945261.94027394
Lat Long Location
3115 S LANCASTER RD, DALLAS, TX 75216
Unique Key
1300619620
18-00059563
Service Request Number: 18-00059563 • Address: 9960 MIXON DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00059563
Address
9960 MIXON DR, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-13T07:59:14.000
Status
Closed
Created Date
2018-02-11T07:59:14.000
Update Date
2018-02-17T12:32:27.000
Closed Date
2018-02-17T12:32:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2474255.29642141
Y Coordinate
7006711.95113965
Lat Long Location
9960 MIXON DR, DALLAS, TX 75220
Unique Key
1312372617
18-00081392
Service Request Number: 18-00081392 • Address: 7525 GREENBRIER DR, DALLAS, TX 75225 • City Council District: 13
Service Request Number
18-00081392
Address
7525 GREENBRIER DR, DALLAS, TX 75225
City Council District
13
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T18:14:31.000
Status
Closed
Created Date
2018-02-24T18:14:31.000
Update Date
2018-02-24T22:16:38.000
Closed Date
2018-02-24T22:16:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497165.64743874
Y Coordinate
6999489.2264091
Lat Long Location
7525 GREENBRIER DR, DALLAS, TX 75225
Unique Key
1314118289
18-00026621
Service Request Number: 18-00026621 • Address: 623 TENISON MEMORIAL RD, DALLAS, TX 75223 • City Council District: 14
Service Request Number
18-00026621
Address
623 TENISON MEMORIAL RD, DALLAS, TX 75223
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-20T15:09:14.000
Status
Closed
Created Date
2018-01-19T15:09:14.000
Update Date
2018-04-23T05:51:17.000
Closed Date
2018-04-23T05:51:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509177.49328048
Y Coordinate
6981633.51388696
Lat Long Location
623 TENISON MEMORIAL RD, DALLAS, TX 75223
Unique Key
1309833702
17-00529185
Service Request Number: 17-00529185 • Address: 950 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00529185
Address
950 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
6
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T13:17:37.000
Status
Closed
Created Date
2017-10-26T13:17:37.000
Update Date
2017-10-26T16:25:39.000
Closed Date
2017-10-26T16:25:39.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468236.96326847
Y Coordinate
6983243.2936252
Lat Long Location
950 W MOCKINGBIRD LN, DALLAS, TX 75247
Unique Key
1300722519
17-00545750
Service Request Number: 17-00545750 • Address: 847 CLEARWOOD DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00545750
Address
847 CLEARWOOD DR, DALLAS, TX 75232
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-14T07:47:32.000
Status
Closed
Created Date
2017-11-07T07:47:32.000
Update Date
2017-11-11T07:28:55.000
Closed Date
2017-11-11T07:28:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2480630.61227133
Y Coordinate
6927409.85516657
Lat Long Location
847 CLEARWOOD DR, DALLAS, TX 75232
Unique Key
1302052799
18-00131273
Service Request Number: 18-00131273 • Address: 2918 NORTH BEND DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00131273
Address
2918 NORTH BEND DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T12:10:30.000
Status
Closed
Created Date
2018-03-23T12:10:30.000
Update Date
2018-03-24T14:24:52.000
Closed Date
2018-03-24T14:24:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2465597.46535431
Y Coordinate
7017046.18549773
Lat Long Location
2918 NORTH BEND DR, DALLAS, TX 75229
Unique Key
1317790930
17-00528399
Service Request Number: 17-00528399 • Address: 3611 GRAND AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00528399
Address
3611 GRAND AVE, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-11T08:51:12.000
Status
Closed
Created Date
2017-10-26T08:51:12.000
Update Date
2017-10-26T10:51:37.000
Closed Date
2017-10-26T10:51:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2502152.63680391
Y Coordinate
6970721.96146107
Lat Long Location
3611 GRAND AVE, DALLAS, TX 75210
Unique Key
1300659979
17-00529337
Service Request Number: 17-00529337 • Address: 1200 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 3
Service Request Number
17-00529337
Address
1200 W LEDBETTER DR, DALLAS, TX 75224
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-02T14:09:13.000
Status
Closed
Created Date
2017-10-26T14:09:13.000
Update Date
2017-10-26T14:11:41.000
Closed Date
2017-10-26T14:11:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478243.40831822
Y Coordinate
6938394.35328489
Lat Long Location
1200 W LEDBETTER DR, DALLAS, TX 75224
Unique Key
1300733108
18-00047914
Service Request Number: 18-00047914 • Address: 914 STEVENSWOOD CT, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00047914
Address
914 STEVENSWOOD CT, DALLAS, TX 75208
City Council District
1
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-16T12:04:36.000
Status
Closed
Created Date
2018-02-02T12:04:36.000
Update Date
2018-02-02T12:15:49.000
Closed Date
2018-02-02T12:15:49.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2474823.41098379
Y Coordinate
6961078.70079475
Lat Long Location
914 STEVENSWOOD CT, DALLAS, TX 75208
Unique Key
1311459192
18-00074068
Service Request Number: 18-00074068 • Address: 500 N AUGUSTA ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
18-00074068
Address
500 N AUGUSTA ST, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-27T15:51:42.000
Status
Closed
Created Date
2018-02-20T15:51:42.000
Update Date
2018-02-24T15:04:41.000
Closed Date
2018-02-24T15:04:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2502950.10728066
Y Coordinate
6979356.93672229
Lat Long Location
500 N AUGUSTA ST, DALLAS, TX 75214
Unique Key
1313535017
17-00523994
Service Request Number: 17-00523994 • Address: 6318 STONEHILL DR, DALLAS, TX 75254 • City Council District: 11
Service Request Number
17-00523994
Address
6318 STONEHILL DR, DALLAS, TX 75254
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-06T16:37:10.000
Status
Closed
Created Date
2017-10-23T16:37:10.000
Update Date
2017-10-26T10:48:43.000
Closed Date
2017-10-26T10:48:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491379.03881691
Y Coordinate
7032183.99924584
Lat Long Location
6318 STONEHILL DR, DALLAS, TX 75254
Unique Key
1300284150
17-00307902
Service Request Number: 17-00307902 • Address: 9924 SANTA GARZA DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00307902
Address
9924 SANTA GARZA DR, DALLAS, TX 75228
City Council District
9
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-01T19:49:02.000
Status
Closed
Created Date
2017-06-26T19:49:02.000
Update Date
2017-10-26T15:52:41.000
Closed Date
2017-10-26T15:52:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2533900.55816522
Y Coordinate
6988396.04390742
Lat Long Location
9924 SANTA GARZA DR, DALLAS, TX 75228
Unique Key
1280682395
17-00525388
Service Request Number: 17-00525388 • Address: 2146 HULSE BLVD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00525388
Address
2146 HULSE BLVD, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T12:55:15.000
Status
Closed
Created Date
2017-10-24T12:55:15.000
Update Date
2017-10-25T16:50:19.000
Closed Date
2017-10-25T16:50:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492774.23208319
Y Coordinate
6955227.52884879
Lat Long Location
2146 HULSE BLVD, DALLAS, TX 75203
Unique Key
1300402941
17-00552796
Service Request Number: 17-00552796 • Address: W DAVIS ST & HAINES AVE, DALLAS, TX • City Council District: 1
Service Request Number
17-00552796
Address
W DAVIS ST & HAINES AVE, DALLAS, TX
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T16:11:51.000
Status
Closed
Created Date
2017-11-11T16:11:51.000
Update Date
2017-11-11T17:27:49.000
Closed Date
2017-11-11T17:27:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482142.48760525
Y Coordinate
6959682.67097428
Lat Long Location
W DAVIS ST & HAINES AVE, DALLAS, TX
Unique Key
1302681040
17-00523491
Service Request Number: 17-00523491 • Address: 1631 GARDEN DR, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00523491
Address
1631 GARDEN DR, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T14:36:00.000
Status
Closed
Created Date
2017-10-23T14:36:00.000
Update Date
2017-10-25T16:35:52.000
Closed Date
2017-10-25T16:30:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502779.6358492
Y Coordinate
6959079.64961386
Lat Long Location
1631 GARDEN DR, DALLAS, TX 75215
Unique Key
1300246893
17-00398836
Service Request Number: 17-00398836 • Address: 950 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00398836
Address
950 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-09-08T10:51:26.000
Status
Closed
Created Date
2017-08-10T10:51:26.000
Update Date
2017-11-12T01:04:06.000
Closed Date
2017-11-12T01:04:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468236.96326847
Y Coordinate
6983243.2936252
Lat Long Location
950 W MOCKINGBIRD LN, DALLAS, TX 75247
Unique Key
1289299777
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