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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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Showing 50 real records
18-00132153
Service Request Number: 18-00132153 • Address: 1830 MATAGORDA DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00132153
Address
1830 MATAGORDA DR, DALLAS, 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T16:19:07.000
Status
Closed
Created Date
2018-03-23T16:19:07.000
Update Date
2018-03-24T16:36:44.000
Closed Date
2018-03-24T16:36:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476538.98889344
Y Coordinate
6931761.68677435
Lat Long Location
1830 MATAGORDA DR, DALLAS, 75232
Unique Key
1317846901
17-00528693
Service Request Number: 17-00528693 • Address: 7511 LEMMON AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00528693
Address
7511 LEMMON AVE, DALLAS, TX 75209
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T10:39:36.000
Status
Closed
Created Date
2017-10-26T10:39:36.000
Update Date
2017-10-26T11:18:21.000
Closed Date
2017-10-26T11:18:21.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2479115.24713482
Y Coordinate
6995128.53169739
Lat Long Location
7511 LEMMON AVE, DALLAS, TX 75209
Unique Key
1300682033
18-00132742
Service Request Number: 18-00132742 • Address: 10110 TECHNOLOGY BLVD, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00132742
Address
10110 TECHNOLOGY BLVD, DALLAS, 75220
City Council District
6
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-09T10:12:54.000
Status
Closed
Created Date
2018-03-24T10:12:54.000
Update Date
2018-03-24T19:28:05.000
Closed Date
2018-03-24T19:28:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2459467.61036094
Y Coordinate
6998739.65688625
Lat Long Location
10110 TECHNOLOGY BLVD, DALLAS, 75220
Unique Key
1317898381
17-00528163
Service Request Number: 17-00528163 • Address: 9801 HARRY HINES BLVD, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00528163
Address
9801 HARRY HINES BLVD, DALLAS, TX 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T22:28:56.000
Status
Closed
Created Date
2017-10-25T22:28:56.000
Update Date
2017-10-26T07:50:43.000
Closed Date
2017-10-26T07:50:43.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2466032.90771294
Y Coordinate
6997878.56835179
Lat Long Location
9801 HARRY HINES BLVD, DALLAS, TX 75220
Unique Key
1300631869
17-00295216
Service Request Number: 17-00295216 • Address: 8000 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00295216
Address
8000 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T12:59:24.000
Status
Closed
Created Date
2017-06-20T12:59:24.000
Update Date
2017-10-26T16:34:31.000
Closed Date
2017-10-26T16:22:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512696.03683261
Y Coordinate
7003509.172664
Lat Long Location
8000 DEER TRAIL DR, DALLAS, TX 75238
Unique Key
1278185510
17-00552561
Service Request Number: 17-00552561 • Address: 902 S CARROLL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00552561
Address
902 S CARROLL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T11:19:24.000
Status
Closed
Created Date
2017-11-11T11:19:24.000
Update Date
2017-11-11T12:12:23.000
Closed Date
2017-11-11T12:12:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502690.33155744
Y Coordinate
6973506.64838376
Lat Long Location
902 S CARROLL AVE, DALLAS, TX 75223
Unique Key
1302664328
17-00528419
Service Request Number: 17-00528419 • Address: IRVING BLVD & MEDICAL DISTRICT DR, DALLAS, TX • City Council District: 6
Service Request Number
17-00528419
Address
IRVING BLVD & MEDICAL DISTRICT DR, DALLAS, TX
City Council District
6
Department
Street Services
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-30T08:56:07.000
Status
Closed
Created Date
2017-10-26T08:56:07.000
Update Date
2017-10-26T10:08:38.000
Closed Date
2017-10-26T10:08:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477363.69216857
Y Coordinate
6979104.85959613
Lat Long Location
IRVING BLVD & MEDICAL DISTRICT DR, DALLAS, TX
Unique Key
1300661298
17-00462537
Service Request Number: 17-00462537 • Address: 4926 GURLEY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00462537
Address
4926 GURLEY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-12T10:46:41.000
Status
Closed
Created Date
2017-09-14T10:46:41.000
Update Date
2017-10-25T15:51:21.000
Closed Date
2017-10-25T15:51:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504383.63106581
Y Coordinate
6974516.50549093
Lat Long Location
4926 GURLEY AVE, DALLAS, TX 75223
Unique Key
1294868363
17-00451575
Service Request Number: 17-00451575 • Address: 7111 MARVIN D LOVE FWY, DALLAS, TX 75237 • City Council District: 8
Service Request Number
17-00451575
Address
7111 MARVIN D LOVE FWY, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-18T22:15:13.000
Status
Closed
Created Date
2017-09-07T22:15:13.000
Update Date
2017-10-26T15:33:23.000
Closed Date
2017-10-26T15:33:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469845.45505442
Y Coordinate
6927466.17053962
Lat Long Location
7111 MARVIN D LOVE FWY, DALLAS, TX 75237
Unique Key
1293964279
17-00518448
Service Request Number: 17-00518448 • Address: 5922 E MOCKINGBIRD LN, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00518448
Address
5922 E MOCKINGBIRD LN, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T13:56:29.000
Status
Closed
Created Date
2017-10-19T13:56:29.000
Update Date
2017-10-26T15:40:54.000
Closed Date
2017-10-26T15:38:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2501426.78709696
Y Coordinate
6991643.99201112
Lat Long Location
5922 E MOCKINGBIRD LN, DALLAS, TX 75206
Unique Key
1299789290
17-00552471
Service Request Number: 17-00552471 • Address: 200 HENRY ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00552471
Address
200 HENRY ST, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T09:40:26.000
Status
Closed
Created Date
2017-11-11T09:40:26.000
Update Date
2017-11-11T09:41:40.000
Closed Date
2017-11-11T09:41:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495645.59697118
Y Coordinate
6972071.34898905
Lat Long Location
200 HENRY ST, DALLAS, TX 75226
Unique Key
1302657750
18-00070354
Service Request Number: 18-00070354 • Address: 1800 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070354
Address
1800 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T16:07:49.000
Status
Closed
Created Date
2018-02-17T16:07:49.000
Update Date
2018-02-17T16:13:01.000
Closed Date
2018-02-17T16:13:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495511.10528135
Y Coordinate
6978559.88736315
Lat Long Location
1800 N HASKELL AVE, DALLAS, TX 75204
Unique Key
1313243049
17-00549005
Service Request Number: 17-00549005 • Address: 7859 KANSAS AVE, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00549005
Address
7859 KANSAS AVE, DALLAS, TX 75241
City Council District
8
Department
Police Department
Service Request Type
Oversized Commercial Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-19T07:34:04.000
Status
Closed
Created Date
2017-11-09T07:34:04.000
Update Date
2017-11-11T07:35:00.000
Closed Date
2017-11-11T07:35:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2484812.58031323
Y Coordinate
6923803.49606724
Lat Long Location
7859 KANSAS AVE, DALLAS, TX 75241
Unique Key
1302329492
18-00070005
Service Request Number: 18-00070005 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070005
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T09:52:37.000
Status
Closed
Created Date
2018-02-17T09:52:37.000
Update Date
2018-02-17T09:53:15.000
Closed Date
2018-02-17T09:53:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313215048
17-00503684
Service Request Number: 17-00503684 • Address: 3928 SHELLEY BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00503684
Address
3928 SHELLEY BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-21T10:55:12.000
Status
Closed
Created Date
2017-10-10T10:55:12.000
Update Date
2017-10-26T09:54:56.000
Closed Date
2017-10-26T09:54:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2465390.37560671
Y Coordinate
6951715.74198894
Lat Long Location
3928 SHELLEY BLVD, DALLAS, TX 75211
Unique Key
1298525080
17-00496542
Service Request Number: 17-00496542 • Address: 5635 CARY AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00496542
Address
5635 CARY AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T09:42:41.000
Status
Closed
Created Date
2017-10-05T09:42:41.000
Update Date
2017-10-25T16:17:23.000
Closed Date
2017-10-25T16:17:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515634.50334595
Y Coordinate
6972875.67139356
Lat Long Location
5635 CARY AVE, DALLAS, TX 75227
Unique Key
1297885789
17-00552730
Service Request Number: 17-00552730 • Address: 7000 UMPHRESS RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552730
Address
7000 UMPHRESS RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-06T14:29:27.000
Status
Closed
Created Date
2017-11-11T14:29:27.000
Update Date
2017-11-11T14:34:08.000
Closed Date
2017-11-11T14:34:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521407.90517247
Y Coordinate
6957418.431514
Lat Long Location
7000 UMPHRESS RD, DALLAS, TX 75217
Unique Key
1302675943
18-00106289
Service Request Number: 18-00106289 • Address: 8984 ROCKLEDGE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00106289
Address
8984 ROCKLEDGE DR, DALLAS, TX 75217
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T15:39:52.000
Status
Closed
Created Date
2018-03-09T15:39:52.000
Update Date
2018-03-10T18:12:12.000
Closed Date
2018-03-10T18:12:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532281.41291384
Y Coordinate
6958067.75288278
Lat Long Location
8984 ROCKLEDGE DR, DALLAS, TX 75217
Unique Key
1315963103
17-00501150
Service Request Number: 17-00501150 • Address: 6715 MCCALLUM BLVD, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00501150
Address
6715 MCCALLUM BLVD, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-06T07:38:56.000
Status
Duplicate (closed)
Created Date
2017-10-09T07:38:56.000
Update Date
2017-10-25T16:30:12.000
Closed Date
2017-10-25T16:30:13.000
Priority
Standard
Method Received Description
Web
X Coordinate
2493126.01802167
Y Coordinate
7046684.34360872
Lat Long Location
6715 MCCALLUM BLVD, DALLAS, TX 75252
Unique Key
1298325408
18-00067065
Service Request Number: 18-00067065 • Address: 10314 GOODYEAR DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00067065
Address
10314 GOODYEAR DR, DALLAS, TX 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Spayed/Neutered/Intact - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-21T13:39:36.000
Status
Closed
Created Date
2018-02-15T13:39:36.000
Update Date
2018-02-17T10:45:22.000
Closed Date
2018-02-17T10:45:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2466997.39017113
Y Coordinate
7009280.63570327
Lat Long Location
10314 GOODYEAR DR, DALLAS, TX 75229
Unique Key
1312991145
17-00496912
Service Request Number: 17-00496912 • Address: 1818 KELLY AVE, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00496912
Address
1818 KELLY AVE, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T11:35:32.000
Status
Closed
Created Date
2017-10-05T11:35:32.000
Update Date
2017-10-26T09:10:12.000
Closed Date
2017-10-26T09:10:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496464.87410856
Y Coordinate
6966736.78817396
Lat Long Location
1818 KELLY AVE, DALLAS, TX 75215
Unique Key
1297911272
18-00132651
Service Request Number: 18-00132651 • Address: 5702 CHURCHILL AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00132651
Address
5702 CHURCHILL AVE, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T08:48:31.000
Status
Closed
Created Date
2018-03-24T08:48:31.000
Update Date
2018-03-24T11:33:33.000
Closed Date
2018-03-24T11:33:33.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515948.25606539
Y Coordinate
6972099.24664145
Lat Long Location
5702 CHURCHILL AVE, DALLAS, TX 75227
Unique Key
1317891438
17-00552033
Service Request Number: 17-00552033 • Address: 318 S CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00552033
Address
318 S CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T16:04:12.000
Status
Closed
Created Date
2017-11-10T16:04:12.000
Update Date
2017-11-11T07:50:22.000
Closed Date
2017-11-11T07:50:22.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477977.75818642
Y Coordinate
6957264.57945136
Lat Long Location
318 S CLINTON AVE, DALLAS, TX 75208
Unique Key
1302593018
18-00107195
Service Request Number: 18-00107195 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107195
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T13:17:40.000
Status
Closed
Created Date
2018-03-10T13:17:40.000
Update Date
2018-03-10T13:18:20.000
Closed Date
2018-03-10T13:18:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316038652
17-00551131
Service Request Number: 17-00551131 • Address: 8939 LOCKHAVEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00551131
Address
8939 LOCKHAVEN DR, DALLAS, TX 75238
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T09:41:20.000
Status
Closed
Created Date
2017-11-10T09:41:20.000
Update Date
2017-11-11T16:51:50.000
Closed Date
2017-11-11T16:51:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2518999.52122935
Y Coordinate
7004120.52325617
Lat Long Location
8939 LOCKHAVEN DR, DALLAS, TX 75238
Unique Key
1302517145
17-00520101
Service Request Number: 17-00520101 • Address: 620 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00520101
Address
620 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-05T12:09:52.000
Status
Closed
Created Date
2017-10-20T12:09:52.000
Update Date
2017-10-26T10:46:04.000
Closed Date
2017-10-26T10:46:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481146.41164321
Y Coordinate
6957341.85668755
Lat Long Location
620 W JEFFERSON BLVD, DALLAS, TX 75208
Unique Key
1299917581
17-00549815
Service Request Number: 17-00549815 • Address: 6235 ORAM ST, DALLAS, 75214 • City Council District: 14
Service Request Number
17-00549815
Address
6235 ORAM ST, DALLAS, 75214
City Council District
14
Department
Transportation Department
Service Request Type
Parking - General Request - TRN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T12:43:28.000
Status
Closed
Created Date
2017-11-09T12:43:28.000
Update Date
2017-11-11T10:28:09.000
Closed Date
2017-11-11T10:28:09.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2503772.96318683
Y Coordinate
6983481.46191864
Lat Long Location
6235 ORAM ST, DALLAS, 75214
Unique Key
1302389708
18-00069379
Service Request Number: 18-00069379 • Address: 900 HORIZON HILLS DR, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00069379
Address
900 HORIZON HILLS DR, DALLAS, 75253
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-24T15:18:11.000
Status
Closed
Created Date
2018-02-16T15:18:11.000
Update Date
2018-02-24T11:57:12.000
Closed Date
2018-02-24T11:57:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2552547.21221485
Y Coordinate
6943098.15509148
Lat Long Location
900 HORIZON HILLS DR, DALLAS, 75253
Unique Key
1313159033
17-00524417
Service Request Number: 17-00524417 • Address: 4724 ALTA VISTA LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00524417
Address
4724 ALTA VISTA LN, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T07:57:33.000
Status
Closed
Created Date
2017-10-24T07:57:33.000
Update Date
2017-10-26T09:08:34.000
Closed Date
2017-10-26T09:08:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2482348.87893723
Y Coordinate
7016068.41812383
Lat Long Location
4724 ALTA VISTA LN, DALLAS, TX 75229
Unique Key
1300331342
17-00552554
Service Request Number: 17-00552554 • Address: 7677 FAIR OAKS AVE, DALLAS, TX 75231 • City Council District: 13
Service Request Number
17-00552554
Address
7677 FAIR OAKS AVE, DALLAS, TX 75231
City Council District
13
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T11:09:57.000
Status
Closed
Created Date
2017-11-11T11:09:57.000
Update Date
2017-11-11T12:06:30.000
Closed Date
2017-11-11T12:06:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2505306.27839135
Y Coordinate
7007029.80510339
Lat Long Location
7677 FAIR OAKS AVE, DALLAS, TX 75231
Unique Key
1302663752
17-00526593
Service Request Number: 17-00526593 • Address: 6600 LUCY ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00526593
Address
6600 LUCY ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T08:41:01.000
Status
Closed
Created Date
2017-10-25T08:41:01.000
Update Date
2017-10-26T07:56:35.000
Closed Date
2017-10-26T07:56:36.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2519609.55194292
Y Coordinate
6951182.08419595
Lat Long Location
6600 LUCY ST, DALLAS, TX 75217
Unique Key
1300514328
17-00528242
Service Request Number: 17-00528242 • Address: N CESAR CHAVEZ BLVD & ELM ST, DALLAS, TX • City Council District: 14
Service Request Number
17-00528242
Address
N CESAR CHAVEZ BLVD & ELM ST, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Traffic Signal - Non Dispatch/Other - TRN
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T07:40:42.000
Status
Closed
Created Date
2017-10-26T07:40:42.000
Update Date
2017-10-26T15:16:11.000
Closed Date
2017-10-26T15:16:12.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Phone
X Coordinate
2493579.13821761
Y Coordinate
6972098.22322329
Lat Long Location
N CESAR CHAVEZ BLVD & ELM ST, DALLAS, TX
Unique Key
1300647593
17-00494326
Service Request Number: 17-00494326 • Address: 1052 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00494326
Address
1052 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-01T08:30:22.000
Status
Closed
Created Date
2017-10-04T08:30:22.000
Update Date
2017-11-12T00:19:18.000
Closed Date
2017-11-12T00:19:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2468626.85889424
Y Coordinate
6983789.30683778
Lat Long Location
1052 W MOCKINGBIRD LN, DALLAS, TX 75247
Unique Key
1297709925
17-00525291
Service Request Number: 17-00525291 • Address: MAYFAIR BLVD & FLAMINGO LN, DALLAS, TX • City Council District: 9
Service Request Number
17-00525291
Address
MAYFAIR BLVD & FLAMINGO LN, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T12:12:51.000
Status
Closed
Created Date
2017-10-24T12:12:51.000
Update Date
2017-10-26T08:19:07.000
Closed Date
2017-10-26T08:19:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2527450.73795313
Y Coordinate
6998556.63620196
Lat Long Location
MAYFAIR BLVD & FLAMINGO LN, DALLAS, TX
Unique Key
1300395347
17-00295455
Service Request Number: 17-00295455 • Address: 4540 NORTHAVEN RD, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00295455
Address
4540 NORTHAVEN RD, DALLAS, TX 75229
City Council District
13
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-27T14:22:10.000
Status
Closed
Created Date
2017-06-20T14:22:10.000
Update Date
2017-10-25T14:45:21.000
Closed Date
2017-10-25T14:45:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480796.49353086
Y Coordinate
7015218.66201499
Lat Long Location
4540 NORTHAVEN RD, DALLAS, TX 75229
Unique Key
1278201757
17-00526590
Service Request Number: 17-00526590 • Address: 1835 CEDAR CREST BLVD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00526590
Address
1835 CEDAR CREST BLVD, DALLAS, TX 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-12-08T08:39:54.000
Status
Closed
Created Date
2017-10-25T08:39:54.000
Update Date
2017-10-26T07:56:07.000
Closed Date
2017-10-26T07:56:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492115.74182598
Y Coordinate
6950764.116475
Lat Long Location
1835 CEDAR CREST BLVD, DALLAS, TX 75203
Unique Key
1300514084
17-00529088
Service Request Number: 17-00529088 • Address: 2031 DENNISON ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00529088
Address
2031 DENNISON ST, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T12:42:03.000
Status
Closed
Created Date
2017-10-26T12:42:03.000
Update Date
2017-10-26T14:44:10.000
Closed Date
2017-10-26T14:44:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474204.77046174
Y Coordinate
6971352.42616952
Lat Long Location
2031 DENNISON ST, DALLAS, TX 75212
Unique Key
1300714017
17-00509158
Service Request Number: 17-00509158 • Address: 2206 ANNEX AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00509158
Address
2206 ANNEX AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-28T09:59:28.000
Status
Closed
Created Date
2017-10-13T09:59:28.000
Update Date
2017-10-25T15:17:10.000
Closed Date
2017-10-25T15:17:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496084.75778124
Y Coordinate
6980919.28819235
Lat Long Location
2206 ANNEX AVE, DALLAS, TX 75204
Unique Key
1298993741
18-00070168
Service Request Number: 18-00070168 • Address: 2408 JENNINGS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00070168
Address
2408 JENNINGS AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T12:32:43.000
Status
Closed
Created Date
2018-02-17T12:32:43.000
Update Date
2018-02-17T20:02:44.000
Closed Date
2018-02-17T20:02:43.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495316.07913456
Y Coordinate
6943726.78042486
Lat Long Location
2408 JENNINGS AVE, DALLAS, TX 75216
Unique Key
1313228837
18-00081070
Service Request Number: 18-00081070 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081070
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T12:24:10.000
Status
Closed
Created Date
2018-02-24T12:24:10.000
Update Date
2018-02-24T12:24:41.000
Closed Date
2018-02-24T12:24:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314091544
17-00527086
Service Request Number: 17-00527086 • Address: 2906 HOLMES ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00527086
Address
2906 HOLMES ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-19T11:25:02.000
Status
Closed
Created Date
2017-10-25T11:25:02.000
Update Date
2017-10-26T15:39:37.000
Closed Date
2017-10-26T15:39:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2497469.89100018
Y Coordinate
6964333.6956349
Lat Long Location
2906 HOLMES ST, DALLAS, TX 75215
Unique Key
1300549070
18-00070062
Service Request Number: 18-00070062 • Address: 2400 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00070062
Address
2400 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T10:53:55.000
Status
Closed
Created Date
2018-02-17T10:53:55.000
Update Date
2018-02-17T10:55:29.000
Closed Date
2018-02-17T10:55:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532654.93880767
Y Coordinate
6962104.94307013
Lat Long Location
2400 N PRAIRIE CREEK RD, DALLAS, TX 75227
Unique Key
1313220080
18-00185833
Service Request Number: 18-00185833 • Address: 200 S PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00185833
Address
200 S PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-25T12:08:17.000
Status
Closed
Created Date
2018-04-22T12:08:17.000
Update Date
2018-04-23T07:35:13.000
Closed Date
2018-04-23T07:35:13.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2532702.16097994
Y Coordinate
6946141.99288621
Lat Long Location
200 S PRAIRIE CREEK RD, DALLAS, TX 75217
Unique Key
1322370975
18-00070262
Service Request Number: 18-00070262 • Address: 6300 KEMROCK DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00070262
Address
6300 KEMROCK DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T14:09:54.000
Status
Closed
Created Date
2018-02-17T14:09:54.000
Update Date
2018-02-17T14:10:48.000
Closed Date
2018-02-17T14:10:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498353.8604052
Y Coordinate
6930872.59374584
Lat Long Location
6300 KEMROCK DR, DALLAS, TX 75241
Unique Key
1313236179
17-00362964
Service Request Number: 17-00362964 • Address: 7323 DENTON DR, DALLAS, TX 75235-5235 • City Council District: 2
Service Request Number
17-00362964
Address
7323 DENTON DR, DALLAS, TX 75235-5235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-17T13:34:27.000
Status
Closed
Created Date
2017-07-24T13:34:27.000
Update Date
2017-11-11T22:53:57.000
Closed Date
2017-11-11T22:53:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2475785.49044838
Y Coordinate
6990825.27928057
Lat Long Location
7323 DENTON DR, DALLAS, TX 75235-5235
Unique Key
1286315861
17-00511527
Service Request Number: 17-00511527 • Address: 11015 ODETTE AVE, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00511527
Address
11015 ODETTE AVE, DALLAS, 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-25T14:17:06.000
Status
Closed
Created Date
2017-10-15T14:17:06.000
Update Date
2017-10-26T11:53:40.000
Closed Date
2017-10-26T11:53:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2532070.07485216
Y Coordinate
6995872.32159511
Lat Long Location
11015 ODETTE AVE, DALLAS, 75228
Unique Key
1299207246
18-00077743
Service Request Number: 18-00077743 • Address: 3500 EDGEWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00077743
Address
3500 EDGEWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-27T13:04:07.000
Status
Closed
Created Date
2018-02-22T13:04:07.000
Update Date
2018-02-24T14:37:15.000
Closed Date
2018-02-24T14:37:15.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2500516.80329296
Y Coordinate
6964345.93918618
Lat Long Location
3500 EDGEWOOD ST, DALLAS, TX 75215
Unique Key
1313824660
17-00462449
Service Request Number: 17-00462449 • Address: 9908 BROCKBANK DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00462449
Address
9908 BROCKBANK DR, DALLAS, TX 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Limits - DAS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-26T10:16:46.000
Status
Closed
Created Date
2017-09-14T10:16:46.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-22T15:57:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466841.27565933
Y Coordinate
7006100.10410664
Lat Long Location
9908 BROCKBANK DR, DALLAS, TX 75220
Unique Key
1294861739
17-00517763
Service Request Number: 17-00517763 • Address: 5030 WATSON DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00517763
Address
5030 WATSON DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T09:15:21.000
Status
Closed
Created Date
2017-10-19T09:15:21.000
Update Date
2017-10-26T12:40:10.000
Closed Date
2017-10-26T12:40:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2498924.76610156
Y Coordinate
6938087.72603345
Lat Long Location
5030 WATSON DR, DALLAS, TX 75241
Unique Key
1299740868
18-00080845
Service Request Number: 18-00080845 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00080845
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T08:47:42.000
Status
Closed
Created Date
2018-02-24T08:47:42.000
Update Date
2018-02-24T08:48:24.000
Closed Date
2018-02-24T08:48:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314074138
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