Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
18-00069659
Service Request Number: 18-00069659 • Address: 6726 HILLWOOD LN, DALLAS, TX 75248 • City Council District: 11
Service Request Number
18-00069659
Address
6726 HILLWOOD LN, DALLAS, TX 75248
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T16:45:06.000
Status
Closed
Created Date
2018-02-16T16:45:06.000
Update Date
2018-02-17T10:52:09.000
Closed Date
2018-02-17T10:52:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491849.18962743
Y Coordinate
7035800.00748187
Lat Long Location
6726 HILLWOOD LN, DALLAS, TX 75248
Unique Key
1313181117
18-00081124
Service Request Number: 18-00081124 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081124
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T13:18:06.000
Status
Closed
Created Date
2018-02-24T13:18:06.000
Update Date
2018-02-24T13:18:39.000
Closed Date
2018-02-24T13:18:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314095986
18-00106914
Service Request Number: 18-00106914 • Address: 7507 CAILLET ST, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00106914
Address
7507 CAILLET ST, DALLAS, TX 75209
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T09:23:14.000
Status
Closed
Created Date
2018-03-10T09:23:14.000
Update Date
2018-03-10T10:54:09.000
Closed Date
2018-03-10T10:54:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482877.87197578
Y Coordinate
6995298.93733639
Lat Long Location
7507 CAILLET ST, DALLAS, TX 75209
Unique Key
1316018303
17-00552123
Service Request Number: 17-00552123 • Address: 1949 E DICKEY DR, DALLAS, TX 75051 • City Council District: 3
Service Request Number
17-00552123
Address
1949 E DICKEY DR, DALLAS, TX 75051
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T16:30:52.000
Status
Closed
Created Date
2017-11-10T16:30:52.000
Update Date
2017-11-11T07:50:30.000
Closed Date
2017-11-11T07:50:30.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2437281.44991789
Y Coordinate
6948395.30690309
Lat Long Location
1949 E DICKEY DR, DALLAS, TX 75051
Unique Key
1302603143
17-00552205
Service Request Number: 17-00552205 • Address: 9720 WHITE ASH RD, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00552205
Address
9720 WHITE ASH RD, DALLAS, TX 75249
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T17:09:23.000
Status
Closed
Created Date
2017-11-10T17:09:23.000
Update Date
2017-11-11T13:45:17.000
Closed Date
2017-11-11T13:45:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2446024.52374105
Y Coordinate
6915742.51341611
Lat Long Location
9720 WHITE ASH RD, DALLAS, TX 75249
Unique Key
1302611208
18-00132220
Service Request Number: 18-00132220 • Address: 10310 OAK GATE LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00132220
Address
10310 OAK GATE LN, DALLAS, TX 75217
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T16:39:52.000
Status
Duplicate (closed)
Created Date
2018-03-23T16:39:52.000
Update Date
2018-03-24T16:23:33.000
Closed Date
2018-03-24T16:23:34.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2538358.27733109
Y Coordinate
6958095.16752735
Lat Long Location
10310 OAK GATE LN, DALLAS, TX 75217
Unique Key
1317853016
17-00525354
Service Request Number: 17-00525354 • Address: CANTON ST & S LAMAR ST, DALLAS, TX • City Council District: 2
Service Request Number
17-00525354
Address
CANTON ST & S LAMAR ST, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T12:41:48.000
Status
Closed
Created Date
2017-10-24T12:41:48.000
Update Date
2017-10-26T10:24:36.000
Closed Date
2017-10-24T14:15:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490737.5558971
Y Coordinate
6967822.83464964
Lat Long Location
CANTON ST & S LAMAR ST, DALLAS, TX
Unique Key
1300400357
18-00079702
Service Request Number: 18-00079702 • Address: 612 SUNBURST DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00079702
Address
612 SUNBURST DR, DALLAS, TX 75217
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T12:03:58.000
Status
Closed
Created Date
2018-02-23T12:03:58.000
Update Date
2018-02-24T14:19:32.000
Closed Date
2018-02-24T14:19:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2534110.70151331
Y Coordinate
6950511.03910832
Lat Long Location
612 SUNBURST DR, DALLAS, TX 75217
Unique Key
1313969103
17-00529033
Service Request Number: 17-00529033 • Address: AL LIPSCOMB WAY & S GOOD LATIMER EXPY, DALLAS, TX • City Council District: 7
Service Request Number
17-00529033
Address
AL LIPSCOMB WAY & S GOOD LATIMER EXPY, DALLAS, TX
City Council District
7
Department
Street Services
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-30T12:21:29.000
Status
Closed
Created Date
2017-10-26T12:21:29.000
Update Date
2017-10-26T12:27:58.000
Closed Date
2017-10-26T12:27:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498508.43397085
Y Coordinate
6966803.92138476
Lat Long Location
AL LIPSCOMB WAY & S GOOD LATIMER EXPY, DALLAS, TX
Unique Key
1300708476
17-00528302
Service Request Number: 17-00528302 • Address: 1422 ALASKA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00528302
Address
1422 ALASKA AVE, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T08:12:46.000
Status
Closed
Created Date
2017-10-26T08:12:46.000
Update Date
2017-10-26T10:04:36.000
Closed Date
2017-10-26T10:04:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486430.42702113
Y Coordinate
6952990.66939089
Lat Long Location
1422 ALASKA AVE, DALLAS, TX 75216
Unique Key
1300652649
17-00519007
Service Request Number: 17-00519007 • Address: 10790 RUTH ANN DR, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00519007
Address
10790 RUTH ANN DR, DALLAS, 75228
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-26T16:52:46.000
Status
Closed
Created Date
2017-10-19T16:52:46.000
Update Date
2017-10-26T13:09:36.000
Closed Date
2017-10-26T13:09:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2533453.09441236
Y Coordinate
6992240.08596044
Lat Long Location
10790 RUTH ANN DR, DALLAS, 75228
Unique Key
1299832581
17-00552200
Service Request Number: 17-00552200 • Address: 4400 NEWMORE AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00552200
Address
4400 NEWMORE AVE, DALLAS, TX 75209
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T17:06:02.000
Status
Closed
Created Date
2017-11-10T17:06:02.000
Update Date
2017-11-11T07:50:36.000
Closed Date
2017-11-11T07:50:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
USPS
X Coordinate
2479723.91157171
Y Coordinate
6996021.44466393
Lat Long Location
4400 NEWMORE AVE, DALLAS, TX 75209
Unique Key
1302610850
18-00002888
Service Request Number: 18-00002888 • Address: 6604 FOREST LN, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00002888
Address
6604 FOREST LN, DALLAS, 75230
City Council District
11
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-18T12:04:50.000
Status
Closed
Created Date
2018-01-03T12:04:50.000
Update Date
2018-01-04T09:20:35.000
Closed Date
2018-01-04T09:20:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2492409.91443552
Y Coordinate
7018037.08873584
Lat Long Location
6604 FOREST LN, DALLAS, 75230
Unique Key
1307987842
17-00461601
Service Request Number: 17-00461601 • Address: 907 CEDARVALE CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00461601
Address
907 CEDARVALE CT, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-10-25T15:56:39.000
Status
Closed
Created Date
2017-09-13T15:56:39.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-18T07:54:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2538039.80437333
Y Coordinate
6952807.68871672
Lat Long Location
907 CEDARVALE CT, DALLAS, TX 75217
Unique Key
1294772065
17-00546846
Service Request Number: 17-00546846 • Address: 2422 BUTLER ST, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00546846
Address
2422 BUTLER ST, DALLAS, TX 75235
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-14T14:34:55.000
Status
Closed
Created Date
2017-11-07T14:34:55.000
Update Date
2017-11-11T10:58:59.000
Closed Date
2017-11-11T10:58:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479990.44624442
Y Coordinate
6984378.50144915
Lat Long Location
2422 BUTLER ST, DALLAS, TX 75235
Unique Key
1302136752
17-00527401
Service Request Number: 17-00527401 • Address: 3026 FERNWOOD AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527401
Address
3026 FERNWOOD AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T13:30:53.000
Status
Closed
Created Date
2017-10-25T13:30:53.000
Update Date
2017-10-26T16:24:57.000
Closed Date
2017-10-26T16:24:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489274.93745928
Y Coordinate
6945223.37673882
Lat Long Location
3026 FERNWOOD AVE, DALLAS, TX 75216
Unique Key
1300570239
17-00523543
Service Request Number: 17-00523543 • Address: 3908 FORTUNE LN, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00523543
Address
3908 FORTUNE LN, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T14:47:50.000
Status
Closed
Created Date
2017-10-23T14:47:50.000
Update Date
2017-10-25T16:36:34.000
Closed Date
2017-10-25T16:36:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2486574.50951596
Y Coordinate
6940673.02264624
Lat Long Location
3908 FORTUNE LN, DALLAS, TX 75216
Unique Key
1300250377
17-00552456
Service Request Number: 17-00552456 • Address: 1427 SUNNY GLEN DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00552456
Address
1427 SUNNY GLEN DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-20T09:13:21.000
Status
Closed
Created Date
2017-11-11T09:13:21.000
Update Date
2017-11-11T09:16:25.000
Closed Date
2017-11-11T09:16:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477084.72892762
Y Coordinate
6936708.23014225
Lat Long Location
1427 SUNNY GLEN DR, DALLAS, TX 75232
Unique Key
1302656337
17-00518978
Service Request Number: 17-00518978 • Address: 4388 AVONDALE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
17-00518978
Address
4388 AVONDALE AVE, DALLAS, 75219
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-26T16:37:45.000
Status
Closed
Created Date
2017-10-19T16:37:45.000
Update Date
2017-10-26T09:53:11.000
Closed Date
2017-10-26T09:52:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490551.48093583
Y Coordinate
6984515.89320908
Lat Long Location
4388 AVONDALE AVE, DALLAS, 75219
Unique Key
1299829954
18-00080876
Service Request Number: 18-00080876 • Address: 2650 HARTMAN ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00080876
Address
2650 HARTMAN ST, DALLAS, TX 75204
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T09:16:10.000
Status
Closed
Created Date
2018-02-24T09:16:10.000
Update Date
2018-02-24T13:42:14.000
Closed Date
2018-02-24T13:42:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2491579.0886863
Y Coordinate
6976027.164591
Lat Long Location
2650 HARTMAN ST, DALLAS, TX 75204
Unique Key
1314076472
17-00552435
Service Request Number: 17-00552435 • Address: 6521 OLETA DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00552435
Address
6521 OLETA DR, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T08:46:50.000
Status
Closed
Created Date
2017-11-11T08:46:50.000
Update Date
2017-11-11T10:05:35.000
Closed Date
2017-11-11T10:05:35.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2519568.52503489
Y Coordinate
6947257.28129389
Lat Long Location
6521 OLETA DR, DALLAS, TX 75217
Unique Key
1302654700
18-00070012
Service Request Number: 18-00070012 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070012
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T10:03:06.000
Status
Closed
Created Date
2018-02-17T10:03:06.000
Update Date
2018-02-17T10:03:43.000
Closed Date
2018-02-17T10:03:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313215639
17-00525189
Service Request Number: 17-00525189 • Address: 3839 CORTEZ DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
17-00525189
Address
3839 CORTEZ DR, DALLAS, TX 75220
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T11:42:37.000
Status
Closed
Created Date
2017-10-24T11:42:37.000
Update Date
2017-10-26T09:18:13.000
Closed Date
2017-10-26T09:18:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474656.77222153
Y Coordinate
7002074.14118225
Lat Long Location
3839 CORTEZ DR, DALLAS, TX 75220
Unique Key
1300388409
18-00069949
Service Request Number: 18-00069949 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00069949
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T08:24:22.000
Status
Closed
Created Date
2018-02-17T08:24:22.000
Update Date
2018-02-17T08:25:02.000
Closed Date
2018-02-17T08:25:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313210249
18-00070313
Service Request Number: 18-00070313 • Address: 1842 SHAW ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00070313
Address
1842 SHAW ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T15:05:18.000
Status
Closed
Created Date
2018-02-17T15:05:18.000
Update Date
2018-02-17T15:56:41.000
Closed Date
2018-02-17T15:56:41.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475823.09921659
Y Coordinate
6972665.51327165
Lat Long Location
1842 SHAW ST, DALLAS, TX 75212
Unique Key
1313239572
17-00525433
Service Request Number: 17-00525433 • Address: 7006 ROBIN RD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00525433
Address
7006 ROBIN RD, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T13:10:41.000
Status
Closed
Created Date
2017-10-24T13:10:41.000
Update Date
2017-10-26T08:38:50.000
Closed Date
2017-10-26T08:38:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483514.378083
Y Coordinate
6993598.14058308
Lat Long Location
7006 ROBIN RD, DALLAS, TX 75209
Unique Key
1300406056
18-00131434
Service Request Number: 18-00131434 • Address: 6918 WABASH CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00131434
Address
6918 WABASH CIR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T12:59:51.000
Status
Closed
Created Date
2018-03-23T12:59:51.000
Update Date
2018-03-24T15:25:56.000
Closed Date
2018-03-24T15:25:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509041.29593305
Y Coordinate
6987396.11422539
Lat Long Location
6918 WABASH CIR, DALLAS, TX 75214
Unique Key
1317800407
18-00069942
Service Request Number: 18-00069942 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00069942
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T08:20:40.000
Status
Closed
Created Date
2018-02-17T08:20:40.000
Update Date
2018-02-17T08:22:08.000
Closed Date
2018-02-17T08:22:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313209791
17-00529281
Service Request Number: 17-00529281 • Address: 2724 DAYBREAK DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00529281
Address
2724 DAYBREAK DR, DALLAS, TX 75287
City Council District
12
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:45:41.000
Status
Closed
Created Date
2017-10-26T13:45:41.000
Update Date
2017-10-26T14:13:06.000
Closed Date
2017-10-26T14:13:06.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2469025.97562922
Y Coordinate
7048203.93775033
Lat Long Location
2724 DAYBREAK DR, DALLAS, TX 75287
Unique Key
1300728771
17-00524232
Service Request Number: 17-00524232 • Address: WALNUT HILL LN & N STEMMONS FWY, DALLAS, TX • City Council District: 6
Service Request Number
17-00524232
Address
WALNUT HILL LN & N STEMMONS FWY, DALLAS, TX
City Council District
6
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-22T20:20:21.000
Status
Closed
Created Date
2017-10-23T20:20:21.000
Update Date
2017-10-25T14:36:55.000
Closed Date
2017-10-25T14:36:55.000
Priority
Standard
Method Received Description
Web
X Coordinate
2460213.70728333
Y Coordinate
7007248.6550116
Lat Long Location
WALNUT HILL LN & N STEMMONS FWY, DALLAS, TX
Unique Key
1300305720
17-00524592
Service Request Number: 17-00524592 • Address: 5706 EVERGLADE RD, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00524592
Address
5706 EVERGLADE RD, DALLAS, 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T08:47:15.000
Status
Closed
Created Date
2017-10-24T08:47:15.000
Update Date
2017-10-26T12:03:47.000
Closed Date
2017-10-26T12:03:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2520267.6184108
Y Coordinate
6973455.17313851
Lat Long Location
5706 EVERGLADE RD, DALLAS, 75227
Unique Key
1300344529
17-00527587
Service Request Number: 17-00527587 • Address: 3680 AZURE CT, DALLAS, TX 75219 • City Council District: 14
Service Request Number
17-00527587
Address
3680 AZURE CT, DALLAS, TX 75219
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T14:40:17.000
Status
Duplicate (closed)
Created Date
2017-10-25T14:40:17.000
Update Date
2017-10-26T11:54:26.000
Closed Date
2017-10-26T11:54:27.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2488430.8830754
Y Coordinate
6984186.01831366
Lat Long Location
3680 AZURE CT, DALLAS, TX 75219
Unique Key
1300583593
17-00546601
Service Request Number: 17-00546601 • Address: S BECKLEY AVE & E CRESTWOOD DR, DALLAS, • City Council District: 4
Service Request Number
17-00546601
Address
S BECKLEY AVE & E CRESTWOOD DR, DALLAS,
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-14T12:52:10.000
Status
Closed
Created Date
2017-11-07T12:52:10.000
Update Date
2017-11-11T07:27:31.000
Closed Date
2017-11-11T07:27:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2484235.88157643
Y Coordinate
6952125.58188787
Lat Long Location
S BECKLEY AVE & E CRESTWOOD DR, DALLAS,
Unique Key
1302117853
17-00505173
Service Request Number: 17-00505173 • Address: 404 S HAMPTON RD, DALLAS, 75208 • City Council District: 1
Service Request Number
17-00505173
Address
404 S HAMPTON RD, DALLAS, 75208
City Council District
1
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-25T08:22:48.000
Status
Closed
Created Date
2017-10-11T08:22:48.000
Update Date
2017-10-25T15:56:14.000
Closed Date
2017-10-25T15:56:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473725.13877847
Y Coordinate
6956901.85888638
Lat Long Location
404 S HAMPTON RD, DALLAS, 75208
Unique Key
1298660413
18-00105582
Service Request Number: 18-00105582 • Address: 8417 ELAM RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00105582
Address
8417 ELAM RD, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T12:34:09.000
Status
Closed
Created Date
2018-03-09T12:34:09.000
Update Date
2018-03-11T07:52:27.000
Closed Date
2018-03-11T07:52:27.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2529681.09768628
Y Coordinate
6949662.58081182
Lat Long Location
8417 ELAM RD, DALLAS, TX 75217
Unique Key
1315919799
17-00543486
Service Request Number: 17-00543486 • Address: SHADY BROOK LN & PARK LN, DALLAS, • City Council District: 13
Service Request Number
17-00543486
Address
SHADY BROOK LN & PARK LN, DALLAS,
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Safety Obstruction - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-06T19:14:38.000
Status
Closed
Created Date
2017-11-05T19:14:38.000
Update Date
2017-11-11T07:56:05.000
Closed Date
2017-11-11T07:56:05.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501881.21625162
Y Coordinate
7004350.5666989
Lat Long Location
SHADY BROOK LN & PARK LN, DALLAS,
Unique Key
1301869112
17-00551373
Service Request Number: 17-00551373 • Address: 10804 SUNNYDALE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551373
Address
10804 SUNNYDALE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T11:08:30.000
Status
Closed
Created Date
2017-11-10T11:08:30.000
Update Date
2017-11-11T07:56:16.000
Closed Date
2017-11-11T07:56:16.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539978.44187834
Y Coordinate
6956726.48151882
Lat Long Location
10804 SUNNYDALE DR, DALLAS, TX 75217
Unique Key
1302537936
18-00132790
Service Request Number: 18-00132790 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132790
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T10:47:10.000
Status
Closed
Created Date
2018-03-24T10:47:10.000
Update Date
2018-03-24T10:47:43.000
Closed Date
2018-03-24T10:47:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317901617
17-00549832
Service Request Number: 17-00549832 • Address: 2694 MYRTLE SPRINGS AVE, DALLAS, 75220 • City Council District: 6
Service Request Number
17-00549832
Address
2694 MYRTLE SPRINGS AVE, DALLAS, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T12:54:40.000
Status
Closed
Created Date
2017-11-09T12:54:40.000
Update Date
2017-11-11T07:56:55.000
Closed Date
2017-11-11T07:56:54.000
Outcome
Complete
Priority
Emergency
Method Received Description
Phone
X Coordinate
2464971.42332466
Y Coordinate
7002707.98908091
Lat Long Location
2694 MYRTLE SPRINGS AVE, DALLAS, 75220
Unique Key
1302391528
17-00551001
Service Request Number: 17-00551001 • Address: 15534 EL ESTADO DR, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00551001
Address
15534 EL ESTADO DR, DALLAS, TX 75248
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Confined in Vehicle - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T09:01:47.000
Status
Closed
Created Date
2017-11-10T09:01:47.000
Update Date
2017-11-11T07:56:12.000
Closed Date
2017-11-11T07:56:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499078.87433507
Y Coordinate
7036755.25243721
Lat Long Location
15534 EL ESTADO DR, DALLAS, TX 75248
Unique Key
1302508184
17-00509787
Service Request Number: 17-00509787 • Address: 5002 ALCOTT ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00509787
Address
5002 ALCOTT ST, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-19T13:16:02.000
Status
Closed
Created Date
2017-10-13T13:16:02.000
Update Date
2017-10-26T10:53:52.000
Closed Date
2017-10-26T10:53:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495150.33142008
Y Coordinate
6984142.02199598
Lat Long Location
5002 ALCOTT ST, DALLAS, TX 75206
Unique Key
1299034174
17-00528324
Service Request Number: 17-00528324 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528324
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T08:23:21.000
Status
Closed
Created Date
2017-10-26T08:23:21.000
Update Date
2017-10-26T08:23:53.000
Closed Date
2017-10-26T08:23:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300654548
17-00548256
Service Request Number: 17-00548256 • Address: 929 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00548256
Address
929 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-07T13:29:53.000
Status
Closed
Created Date
2017-11-08T13:29:53.000
Update Date
2017-11-11T16:52:45.000
Closed Date
2017-11-11T16:52:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2486217.93650918
Y Coordinate
6963572.48962526
Lat Long Location
929 N MARSALIS AVE, DALLAS, TX 75203
Unique Key
1302262882
17-00551900
Service Request Number: 17-00551900 • Address: 800 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00551900
Address
800 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-09T15:10:47.000
Status
Closed
Created Date
2017-11-10T15:10:47.000
Update Date
2017-11-11T11:14:38.000
Closed Date
2017-11-11T11:14:38.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2486275.29479406
Y Coordinate
6962608.96118167
Lat Long Location
800 N MARSALIS AVE, DALLAS, TX 75203
Unique Key
1302582573
17-00461607
Service Request Number: 17-00461607 • Address: 908 CEDARVALE CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00461607
Address
908 CEDARVALE CT, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-10-25T15:57:52.000
Status
Closed
Created Date
2017-09-13T15:57:52.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-18T07:54:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2538079.67865107
Y Coordinate
6952812.5563653
Lat Long Location
908 CEDARVALE CT, DALLAS, TX 75217
Unique Key
1294772388
17-00526004
Service Request Number: 17-00526004 • Address: 2702 STEPHENSON ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00526004
Address
2702 STEPHENSON ST, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T16:10:59.000
Status
Closed
Created Date
2017-10-24T16:10:59.000
Update Date
2017-10-26T15:53:07.000
Closed Date
2017-10-26T15:53:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505654.41735942
Y Coordinate
6961057.89975851
Lat Long Location
2702 STEPHENSON ST, DALLAS, TX 75215
Unique Key
1300446135
18-00070241
Service Request Number: 18-00070241 • Address: 8424 SCYENE RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00070241
Address
8424 SCYENE RD, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T13:51:15.000
Status
Closed
Created Date
2018-02-17T13:51:15.000
Update Date
2018-02-17T14:41:26.000
Closed Date
2018-02-17T14:41:26.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2529271.31609519
Y Coordinate
6965506.48850155
Lat Long Location
8424 SCYENE RD, DALLAS, TX 75227
Unique Key
1313234478
17-00610578
Service Request Number: 17-00610578 • Address: 12100 INWOOD RD, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00610578
Address
12100 INWOOD RD, DALLAS, TX 75244
City Council District
13
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-30T17:27:08.000
Status
Closed
Created Date
2017-12-27T17:27:08.000
Update Date
2018-03-24T16:30:03.000
Closed Date
2018-03-24T16:30:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484535.71032198
Y Coordinate
7019233.16847771
Lat Long Location
12100 INWOOD RD, DALLAS, TX 75244
Unique Key
1307370889
18-00034044
Service Request Number: 18-00034044 • Address: 1715 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 7
Service Request Number
18-00034044
Address
1715 S HASKELL AVE, DALLAS, TX 75223
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-22T17:53:40.000
Status
Closed
Created Date
2018-01-24T17:53:40.000
Update Date
2018-02-17T17:54:43.000
Closed Date
2018-02-17T17:54:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505894.73053542
Y Coordinate
6972385.858644
Lat Long Location
1715 S HASKELL AVE, DALLAS, TX 75223
Unique Key
1310401648
17-00615120
Service Request Number: 17-00615120 • Address: 702 BETHPAGE AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00615120
Address
702 BETHPAGE AVE, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-02-14T08:29:45.000
Status
Closed
Created Date
2017-12-31T08:29:45.000
Update Date
2018-02-17T18:42:22.000
Closed Date
2018-02-17T18:42:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518678.49444311
Y Coordinate
6951232.32221844
Lat Long Location
702 BETHPAGE AVE, DALLAS, TX 75217
Unique Key
1307725959
DFW Data AI • Dallas-Fort Worth public-data exploration interface