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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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18-00069929
Service Request Number: 18-00069929 • Address: 2118 ROANOKE AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00069929
Address
2118 ROANOKE AVE, DALLAS, TX 75235
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T07:30:11.000
Status
Closed
Created Date
2018-02-17T07:30:11.000
Update Date
2018-02-17T14:00:15.000
Closed Date
2018-02-17T14:00:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2471946.39418017
Y Coordinate
6990334.54501124
Lat Long Location
2118 ROANOKE AVE, DALLAS, TX 75235
Unique Key
1313208112
18-00070408
Service Request Number: 18-00070408 • Address: 8687 N CENTRAL EXPY, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00070408
Address
8687 N CENTRAL EXPY, DALLAS, 75225
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T17:30:57.000
Status
Closed
Created Date
2018-02-17T17:30:57.000
Update Date
2018-02-17T22:08:12.000
Closed Date
2018-02-17T22:08:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499502.4506332
Y Coordinate
7002995.81517781
Lat Long Location
8687 N CENTRAL EXPY, DALLAS, 75225
Unique Key
1313248089
18-00108194
Service Request Number: 18-00108194 • Address: 4429 LARUE ST, DALLAS, TX 75211 • City Council District: 3
Service Request Number
18-00108194
Address
4429 LARUE ST, DALLAS, TX 75211
City Council District
3
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-13T00:57:02.000
Status
Closed
Created Date
2018-03-12T00:57:02.000
Update Date
2018-03-12T01:09:33.000
Closed Date
2018-03-12T01:09:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2463101.13263279
Y Coordinate
6946002.53628487
Lat Long Location
4429 LARUE ST, DALLAS, TX 75211
Unique Key
1316128773
18-00132116
Service Request Number: 18-00132116 • Address: WALNUT HILL LN & MANDERVILLE LN, DALLAS, TX • City Council District: 13
Service Request Number
18-00132116
Address
WALNUT HILL LN & MANDERVILLE LN, DALLAS, TX
City Council District
13
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-24T16:09:13.000
Status
Closed
Created Date
2018-03-23T16:09:13.000
Update Date
2018-03-24T04:46:21.000
Closed Date
2018-03-24T04:46:21.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500878.80254964
Y Coordinate
7008208.92203464
Lat Long Location
WALNUT HILL LN & MANDERVILLE LN, DALLAS, TX
Unique Key
1317843452
17-00518440
Service Request Number: 17-00518440 • Address: 1422 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00518440
Address
1422 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-04T13:52:18.000
Status
Closed
Created Date
2017-10-19T13:52:18.000
Update Date
2017-10-26T12:10:49.000
Closed Date
2017-10-26T12:10:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489799.45209991
Y Coordinate
6942465.80157683
Lat Long Location
1422 E OVERTON RD, DALLAS, TX 75216
Unique Key
1299788501
17-00518529
Service Request Number: 17-00518529 • Address: LINFIELD RD & E ILLINOIS AVE, DALLAS, TX • City Council District: 4
Service Request Number
17-00518529
Address
LINFIELD RD & E ILLINOIS AVE, DALLAS, TX
City Council District
4
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T14:31:13.000
Status
Closed
Created Date
2017-10-19T14:31:13.000
Update Date
2017-10-26T13:31:07.000
Closed Date
2017-10-26T13:31:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503954.27921702
Y Coordinate
6946950.36223179
Lat Long Location
LINFIELD RD & E ILLINOIS AVE, DALLAS, TX
Unique Key
1299795722
17-00527578
Service Request Number: 17-00527578 • Address: 5023 HOHEN AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00527578
Address
5023 HOHEN AVE, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-22T14:38:05.000
Status
Closed
Created Date
2017-10-25T14:38:05.000
Update Date
2017-10-25T14:42:25.000
Closed Date
2017-10-25T14:42:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2503424.75748036
Y Coordinate
6959110.6613098
Lat Long Location
5023 HOHEN AVE, DALLAS, TX 75215
Unique Key
1300583039
17-00513312
Service Request Number: 17-00513312 • Address: 7314 WENTWOOD DR, DALLAS, TX 75225 • City Council District: 13
Service Request Number
17-00513312
Address
7314 WENTWOOD DR, DALLAS, TX 75225
City Council District
13
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T16:51:06.000
Status
Closed
Created Date
2017-10-16T16:51:06.000
Update Date
2017-10-25T15:57:51.000
Closed Date
2017-10-25T15:57:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2496161.5312734
Y Coordinate
7001316.61392815
Lat Long Location
7314 WENTWOOD DR, DALLAS, TX 75225
Unique Key
1299362486
17-00527984
Service Request Number: 17-00527984 • Address: S HASKELL AVE & BANK ST, DALLAS, TX • City Council District: 2
Service Request Number
17-00527984
Address
S HASKELL AVE & BANK ST, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-29T17:14:21.000
Status
Closed
Created Date
2017-10-25T17:14:21.000
Update Date
2017-10-26T11:04:23.000
Closed Date
2017-10-26T11:04:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504306.57239052
Y Coordinate
6972572.76446269
Lat Long Location
S HASKELL AVE & BANK ST, DALLAS, TX
Unique Key
1300615325
17-00498429
Service Request Number: 17-00498429 • Address: 321 BEAUTYCREST CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00498429
Address
321 BEAUTYCREST CT, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-03T09:46:30.000
Status
Closed
Created Date
2017-10-06T09:46:30.000
Update Date
2017-10-26T12:36:56.000
Closed Date
2017-10-26T12:36:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2534056.11046392
Y Coordinate
6944961.25397084
Lat Long Location
321 BEAUTYCREST CT, DALLAS, TX 75217
Unique Key
1298054715
17-00501762
Service Request Number: 17-00501762 • Address: 10643 BLACK WALNUT DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00501762
Address
10643 BLACK WALNUT DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-20T10:33:31.000
Status
Closed
Created Date
2017-10-09T10:33:31.000
Update Date
2017-10-26T15:34:17.000
Closed Date
2017-10-26T15:34:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518144.08266039
Y Coordinate
7019910.11865191
Lat Long Location
10643 BLACK WALNUT DR, DALLAS, TX 75243
Unique Key
1298368953
17-00521046
Service Request Number: 17-00521046 • Address: 3815 VALLEY LAWN PL, DALLAS, 75229 • City Council District: 13
Service Request Number
17-00521046
Address
3815 VALLEY LAWN PL, DALLAS, 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-05T23:37:36.000
Status
Closed
Created Date
2017-10-20T23:37:36.000
Update Date
2017-10-26T11:20:21.000
Closed Date
2017-10-26T11:20:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475298.67969545
Y Coordinate
7013264.14317863
Lat Long Location
3815 VALLEY LAWN PL, DALLAS, 75229
Unique Key
1299997055
17-00510650
Service Request Number: 17-00510650 • Address: HOBLITZELLE DR & TOBIAN ST, DALLAS, TX • City Council District: 10
Service Request Number
17-00510650
Address
HOBLITZELLE DR & TOBIAN ST, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T20:58:18.000
Status
Closed
Created Date
2017-10-13T20:58:18.000
Update Date
2017-10-26T07:24:49.000
Closed Date
2017-10-26T07:24:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2502536.90530805
Y Coordinate
7020060.41866396
Lat Long Location
HOBLITZELLE DR & TOBIAN ST, DALLAS, TX
Unique Key
1299100971
17-00527400
Service Request Number: 17-00527400 • Address: ASH LN & S FITZHUGH AVE, DALLAS, TX • City Council District: 2
Service Request Number
17-00527400
Address
ASH LN & S FITZHUGH AVE, DALLAS, TX
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T13:30:34.000
Status
Closed
Created Date
2017-10-25T13:30:34.000
Update Date
2017-10-25T14:15:32.000
Closed Date
2017-10-25T14:15:32.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2503215.94652295
Y Coordinate
6975440.3427119
Lat Long Location
ASH LN & S FITZHUGH AVE, DALLAS, TX
Unique Key
1300570198
17-00551685
Service Request Number: 17-00551685 • Address: 13506 SHORTLEAF DR, DALLAS, 75253 • City Council District: 8
Service Request Number
17-00551685
Address
13506 SHORTLEAF DR, DALLAS, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T13:41:07.000
Status
Closed
Created Date
2017-11-10T13:41:07.000
Update Date
2017-11-11T07:55:10.000
Closed Date
2017-11-11T07:55:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2551113.20369806
Y Coordinate
6934021.19618921
Lat Long Location
13506 SHORTLEAF DR, DALLAS, 75253
Unique Key
1302565394
17-00552342
Service Request Number: 17-00552342 • Address: 3218 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00552342
Address
3218 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T20:58:58.000
Status
Closed
Created Date
2017-11-10T20:58:58.000
Update Date
2017-11-11T11:42:00.000
Closed Date
2017-11-11T11:42:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477809.44601968
Y Coordinate
6945458.32627113
Lat Long Location
3218 S EDGEFIELD AVE, DALLAS, TX 75224
Unique Key
1302632132
17-00526875
Service Request Number: 17-00526875 • Address: 10400 FERN DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00526875
Address
10400 FERN DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-01T10:13:27.000
Status
Closed
Created Date
2017-10-25T10:13:27.000
Update Date
2017-10-26T15:01:47.000
Closed Date
2017-10-26T15:01:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2527267.68556488
Y Coordinate
6992399.27957312
Lat Long Location
10400 FERN DR, DALLAS, TX 75228
Unique Key
1300534175
18-00068280
Service Request Number: 18-00068280 • Address: 2703 ALABAMA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00068280
Address
2703 ALABAMA AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T09:32:00.000
Status
Closed
Created Date
2018-02-16T09:32:00.000
Update Date
2018-02-17T07:56:17.000
Closed Date
2018-02-17T07:56:17.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2485336.69505351
Y Coordinate
6947172.51192892
Lat Long Location
2703 ALABAMA AVE, DALLAS, TX 75216
Unique Key
1313085440
17-00521145
Service Request Number: 17-00521145 • Address: 13340 PANDORA CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00521145
Address
13340 PANDORA CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T09:31:09.000
Status
Closed
Created Date
2017-10-21T09:31:09.000
Update Date
2017-10-25T16:03:52.000
Closed Date
2017-10-25T16:03:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2523933.25475144
Y Coordinate
7005486.42129273
Lat Long Location
13340 PANDORA CIR, DALLAS, TX 75238
Unique Key
1300017170
17-00495595
Service Request Number: 17-00495595 • Address: 504 N MARSALIS AVE, DALLAS, 75203 • City Council District: 1
Service Request Number
17-00495595
Address
504 N MARSALIS AVE, DALLAS, 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-29T15:31:25.000
Status
Closed
Created Date
2017-10-04T15:31:25.000
Update Date
2017-10-26T12:57:33.000
Closed Date
2017-10-26T12:57:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486297.10070044
Y Coordinate
6961353.61232348
Lat Long Location
504 N MARSALIS AVE, DALLAS, 75203
Unique Key
1297802271
17-00525492
Service Request Number: 17-00525492 • Address: 8731 CHERRYBROOK DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00525492
Address
8731 CHERRYBROOK DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T13:26:17.000
Status
Closed
Created Date
2017-10-24T13:26:17.000
Update Date
2017-10-26T11:43:23.000
Closed Date
2017-10-26T11:43:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2530705.9311741
Y Coordinate
6956609.58716492
Lat Long Location
8731 CHERRYBROOK DR, DALLAS, TX 75217
Unique Key
1300409694
17-00294934
Service Request Number: 17-00294934 • Address: 6562 E LOVERS LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00294934
Address
6562 E LOVERS LN, DALLAS, TX 75214
City Council District
9
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T11:24:09.000
Status
Duplicate (closed)
Created Date
2017-06-20T11:24:09.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-08-23T15:02:19.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2506775.36128305
Y Coordinate
6998052.78886577
Lat Long Location
6562 E LOVERS LN, DALLAS, TX 75214
Unique Key
1278166584
17-00504587
Service Request Number: 17-00504587 • Address: 6616 ETHEL DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00504587
Address
6616 ETHEL DR, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-14T15:42:57.000
Status
Closed
Created Date
2017-10-10T15:42:57.000
Update Date
2017-10-26T13:29:24.000
Closed Date
2017-10-26T13:29:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2519478.45356026
Y Coordinate
6966142.02955121
Lat Long Location
6616 ETHEL DR, DALLAS, TX 75227
Unique Key
1298590553
18-00069076
Service Request Number: 18-00069076 • Address: 10219 CLARY DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00069076
Address
10219 CLARY DR, DALLAS, TX 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T13:51:43.000
Status
Closed
Created Date
2018-02-16T13:51:43.000
Update Date
2018-02-17T13:01:01.000
Closed Date
2018-02-17T13:01:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518190.54658847
Y Coordinate
7001675.71555233
Lat Long Location
10219 CLARY DR, DALLAS, TX 75218
Unique Key
1313139440
17-00551205
Service Request Number: 17-00551205 • Address: 2124 STOVALL DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00551205
Address
2124 STOVALL DR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T10:08:30.000
Status
Closed
Created Date
2017-11-10T10:08:30.000
Update Date
2017-11-11T07:55:32.000
Closed Date
2017-11-11T07:55:32.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2492336.03174361
Y Coordinate
6944697.02056764
Lat Long Location
2124 STOVALL DR, DALLAS, TX 75216
Unique Key
1302522840
17-00496280
Service Request Number: 17-00496280 • Address: 3379 TOWNSEND DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00496280
Address
3379 TOWNSEND DR, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T08:24:21.000
Status
Closed
Created Date
2017-10-05T08:24:21.000
Update Date
2017-10-26T10:44:22.000
Closed Date
2017-10-26T10:44:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2470165.4072594
Y Coordinate
7013911.69064957
Lat Long Location
3379 TOWNSEND DR, DALLAS, TX 75229
Unique Key
1297866245
17-00535854
Service Request Number: 17-00535854 • Address: 3803 MT PLEASANT ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00535854
Address
3803 MT PLEASANT ST, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-01T12:47:19.000
Status
Closed
Created Date
2017-10-31T12:47:19.000
Update Date
2017-11-11T08:30:04.000
Closed Date
2017-11-11T08:30:04.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466311.0077526
Y Coordinate
6957636.13154104
Lat Long Location
3803 MT PLEASANT ST, DALLAS, TX 75211
Unique Key
1301273939
17-00542382
Service Request Number: 17-00542382 • Address: 1301 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00542382
Address
1301 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-15T20:09:01.000
Status
Closed
Created Date
2017-11-03T20:09:01.000
Update Date
2017-11-11T15:25:29.000
Closed Date
2017-11-11T15:25:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477947.74984526
Y Coordinate
6959653.65555831
Lat Long Location
1301 W DAVIS ST, DALLAS, TX 75208
Unique Key
1301772594
17-00527531
Service Request Number: 17-00527531 • Address: 4047 ALLENCREST LN, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00527531
Address
4047 ALLENCREST LN, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T14:19:08.000
Status
Closed
Created Date
2017-10-25T14:19:08.000
Update Date
2017-10-26T11:18:16.000
Closed Date
2017-10-26T11:18:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476527.21418894
Y Coordinate
7018439.34207164
Lat Long Location
4047 ALLENCREST LN, DALLAS, TX 75244
Unique Key
1300579403
17-00551754
Service Request Number: 17-00551754 • Address: 6202 BAYMAR LN, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00551754
Address
6202 BAYMAR LN, DALLAS, TX 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T14:07:23.000
Status
Closed
Created Date
2017-11-10T14:07:23.000
Update Date
2017-11-11T07:50:10.000
Closed Date
2017-11-11T07:50:09.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490279.35664254
Y Coordinate
7047298.23340872
Lat Long Location
6202 BAYMAR LN, DALLAS, TX 75252
Unique Key
1302571265
17-00524044
Service Request Number: 17-00524044 • Address: 3015 BORGER ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00524044
Address
3015 BORGER ST, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T16:48:55.000
Status
Closed
Created Date
2017-10-23T16:48:55.000
Update Date
2017-10-25T16:23:49.000
Closed Date
2017-10-25T16:18:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477989.4683696
Y Coordinate
6970380.90118155
Lat Long Location
3015 BORGER ST, DALLAS, TX 75212
Unique Key
1300287556
17-00528111
Service Request Number: 17-00528111 • Address: 7330 VALLEY GLEN DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00528111
Address
7330 VALLEY GLEN DR, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Confined in Vehicle - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T18:57:21.000
Status
Closed
Created Date
2017-10-25T18:57:21.000
Update Date
2017-10-26T07:50:59.000
Closed Date
2017-10-26T07:50:59.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513777.40160626
Y Coordinate
6977028.82554322
Lat Long Location
7330 VALLEY GLEN DR, DALLAS, TX 75228
Unique Key
1300625610
18-00069916
Service Request Number: 18-00069916 • Address: 4110 LAWNVIEW AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00069916
Address
4110 LAWNVIEW AVE, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T05:29:02.000
Status
Closed
Created Date
2018-02-17T05:29:02.000
Update Date
2018-02-17T07:49:38.000
Closed Date
2018-02-17T07:49:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2516272.6931807
Y Coordinate
6971040.93694294
Lat Long Location
4110 LAWNVIEW AVE, DALLAS, 75227
Unique Key
1313206130
18-00070068
Service Request Number: 18-00070068 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070068
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T10:58:22.000
Status
Closed
Created Date
2018-02-17T10:58:22.000
Update Date
2018-02-17T10:59:05.000
Closed Date
2018-02-17T10:59:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313220486
17-00525065
Service Request Number: 17-00525065 • Address: 2606 LANGDON AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00525065
Address
2606 LANGDON AVE, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T11:00:03.000
Status
Closed
Created Date
2017-10-24T11:00:03.000
Update Date
2017-10-26T09:29:28.000
Closed Date
2017-10-26T09:29:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473242.04937709
Y Coordinate
6992078.26951447
Lat Long Location
2606 LANGDON AVE, DALLAS, TX 75235
Unique Key
1300379306
17-00533352
Service Request Number: 17-00533352 • Address: 4010 COPELAND ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00533352
Address
4010 COPELAND ST, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-29T10:53:56.000
Status
Closed
Created Date
2017-10-30T10:53:56.000
Update Date
2017-11-11T18:30:52.000
Closed Date
2017-11-11T18:30:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2507712.49276234
Y Coordinate
6967336.31282797
Lat Long Location
4010 COPELAND ST, DALLAS, TX 75210
Unique Key
1301078349
18-00002879
Service Request Number: 18-00002879 • Address: L B J ACRD N & PLANO RD, DALLAS, • City Council District: 10
Service Request Number
18-00002879
Address
L B J ACRD N & PLANO RD, DALLAS,
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-01-07T12:02:23.000
Status
Closed
Created Date
2018-01-03T12:02:23.000
Update Date
2018-01-03T13:58:07.000
Closed Date
2018-01-03T13:58:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2520910.50074001
Y Coordinate
7010085.1699561
Lat Long Location
L B J ACRD N & PLANO RD, DALLAS,
Unique Key
1307987341
17-00527449
Service Request Number: 17-00527449 • Address: 4910 ELLENSBURG DR, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00527449
Address
4910 ELLENSBURG DR, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:51:15.000
Status
Closed
Created Date
2017-10-25T13:51:15.000
Update Date
2017-10-26T14:53:15.000
Closed Date
2017-10-26T14:53:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482944.41757551
Y Coordinate
7020295.81500488
Lat Long Location
4910 ELLENSBURG DR, DALLAS, TX 75244
Unique Key
1300573641
17-00529256
Service Request Number: 17-00529256 • Address: 2612 HARBINGER LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00529256
Address
2612 HARBINGER LN, DALLAS, TX 75287
City Council District
12
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:39:46.000
Status
Closed
Created Date
2017-10-26T13:39:46.000
Update Date
2017-10-26T14:16:14.000
Closed Date
2017-10-26T14:16:14.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2468771.63462104
Y Coordinate
7048136.25451306
Lat Long Location
2612 HARBINGER LN, DALLAS, TX 75287
Unique Key
1300727381
18-00069813
Service Request Number: 18-00069813 • Address: S CLINTON AVE & PIONEER DR, DALLAS, TX • City Council District: 1
Service Request Number
18-00069813
Address
S CLINTON AVE & PIONEER DR, DALLAS, TX
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T18:37:16.000
Status
Closed
Created Date
2018-02-16T18:37:16.000
Update Date
2018-02-17T07:55:00.000
Closed Date
2018-02-17T07:55:00.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478325.00128575
Y Coordinate
6951851.2220529
Lat Long Location
S CLINTON AVE & PIONEER DR, DALLAS, TX
Unique Key
1313191329
18-00069903
Service Request Number: 18-00069903 • Address: 6847 J J LEMMON RD, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00069903
Address
6847 J J LEMMON RD, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T02:43:28.000
Status
Closed
Created Date
2018-02-17T02:43:28.000
Update Date
2018-02-17T07:49:53.000
Closed Date
2018-02-17T07:49:53.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2511609.11429981
Y Coordinate
6928559.05896229
Lat Long Location
6847 J J LEMMON RD, DALLAS, 75241
Unique Key
1313203501
17-00524444
Service Request Number: 17-00524444 • Address: 9420 EDDY SASS CT, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00524444
Address
9420 EDDY SASS CT, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T08:07:20.000
Status
Closed
Created Date
2017-10-24T08:07:20.000
Update Date
2017-10-26T11:42:23.000
Closed Date
2017-10-26T11:42:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2533488.76851167
Y Coordinate
6969913.76658743
Lat Long Location
9420 EDDY SASS CT, DALLAS, TX 75227
Unique Key
1300333352
18-00025632
Service Request Number: 18-00025632 • Address: 3851 DURANGO DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
18-00025632
Address
3851 DURANGO DR, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-16T08:51:25.000
Status
Closed
Created Date
2018-01-19T08:51:25.000
Update Date
2018-02-24T14:49:30.000
Closed Date
2018-02-24T14:48:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474798.79106853
Y Coordinate
7002417.06665813
Lat Long Location
3851 DURANGO DR, DALLAS, TX 75220
Unique Key
1309767580
17-00511459
Service Request Number: 17-00511459 • Address: 684 N PLYMOUTH RD, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00511459
Address
684 N PLYMOUTH RD, DALLAS, 75211
City Council District
1
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T12:26:24.000
Status
Duplicate (closed)
Created Date
2017-10-15T12:26:24.000
Update Date
2017-10-26T14:47:05.000
Closed Date
2017-10-26T14:47:06.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2471937.80233119
Y Coordinate
6960175.47986043
Lat Long Location
684 N PLYMOUTH RD, DALLAS, 75211
Unique Key
1299201386
16-00580327
Service Request Number: 16-00580327 • Address: 1418 OWEGA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00580327
Address
1418 OWEGA AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-01T23:07:41.000
Status
Closed
Created Date
2016-11-15T23:07:41.000
Update Date
2017-10-25T18:37:53.000
Closed Date
2017-10-25T18:37:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490960.37508108
Y Coordinate
6936694.14044047
Lat Long Location
1418 OWEGA AVE, DALLAS, TX 75216
Unique Key
1236807383
18-00068403
Service Request Number: 18-00068403 • Address: 803 N MOROCCO AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
18-00068403
Address
803 N MOROCCO AVE, DALLAS, TX 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T10:10:20.000
Status
Closed
Created Date
2018-02-16T10:10:20.000
Update Date
2018-02-17T07:49:49.000
Closed Date
2018-02-17T07:49:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2457227.27162168
Y Coordinate
6959920.62330908
Lat Long Location
803 N MOROCCO AVE, DALLAS, TX 75211
Unique Key
1313093878
17-00514060
Service Request Number: 17-00514060 • Address: 15707 RANCHITA RD, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00514060
Address
15707 RANCHITA RD, DALLAS, TX 75248
City Council District
11
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-26T10:17:41.000
Status
Closed
Created Date
2017-10-17T10:17:41.000
Update Date
2017-10-25T15:43:38.000
Closed Date
2017-10-25T15:43:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2489022.82887819
Y Coordinate
7036859.91899348
Lat Long Location
15707 RANCHITA RD, DALLAS, TX 75248
Unique Key
1299432000
17-00551817
Service Request Number: 17-00551817 • Address: 7900 CHURCHILL WAY, DALLAS, TX 75251 • City Council District: 11
Service Request Number
17-00551817
Address
7900 CHURCHILL WAY, DALLAS, TX 75251
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T14:33:15.000
Status
Closed
Created Date
2017-11-10T14:33:15.000
Update Date
2017-11-11T07:50:14.000
Closed Date
2017-11-11T07:50:13.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498774.30315698
Y Coordinate
7021452.36677128
Lat Long Location
7900 CHURCHILL WAY, DALLAS, TX 75251
Unique Key
1302575954
17-00524513
Service Request Number: 17-00524513 • Address: 2265 SPRINGHILL DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00524513
Address
2265 SPRINGHILL DR, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T08:28:04.000
Status
Closed
Created Date
2017-10-24T08:28:04.000
Update Date
2017-10-26T08:23:43.000
Closed Date
2017-10-26T08:23:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521183.02316944
Y Coordinate
6983684.12243617
Lat Long Location
2265 SPRINGHILL DR, DALLAS, TX 75228
Unique Key
1300338647
18-00184448
Service Request Number: 18-00184448 • Address: 2713 MAIN ST, DALLAS, 75226 • City Council District: 2
Service Request Number
18-00184448
Address
2713 MAIN ST, DALLAS, 75226
City Council District
2
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-28T18:09:55.000
Status
Closed
Created Date
2018-04-20T18:09:55.000
Update Date
2018-04-23T07:03:45.000
Closed Date
2018-04-23T07:03:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495810.21079276
Y Coordinate
6972425.62209555
Lat Long Location
2713 MAIN ST, DALLAS, 75226
Unique Key
1322080395
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