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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00527390
Service Request Number: 17-00527390 • Address: ASH LN & S FITZHUGH AVE, DALLAS, TX • City Council District: 2
Service Request Number
17-00527390
Address
ASH LN & S FITZHUGH AVE, DALLAS, TX
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T13:27:47.000
Status
Closed
Created Date
2017-10-25T13:27:47.000
Update Date
2017-10-25T14:18:22.000
Closed Date
2017-10-25T14:18:22.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2503215.94848384
Y Coordinate
6975440.3429049
Lat Long Location
ASH LN & S FITZHUGH AVE, DALLAS, TX
Unique Key
1300569548
18-00069941
Service Request Number: 18-00069941 • Address: 4154 PREFERRED PL, DALLAS, TX 75237 • City Council District: 8
Service Request Number
18-00069941
Address
4154 PREFERRED PL, DALLAS, TX 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T08:19:10.000
Status
Closed
Created Date
2018-02-17T08:19:10.000
Update Date
2018-02-17T17:22:00.000
Closed Date
2018-02-17T17:22:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2464842.93289774
Y Coordinate
6926976.09851137
Lat Long Location
4154 PREFERRED PL, DALLAS, TX 75237
Unique Key
1313209729
17-00497338
Service Request Number: 17-00497338 • Address: 2636 WILBUR ST, DALLAS, TX 75233 • City Council District: 1
Service Request Number
17-00497338
Address
2636 WILBUR ST, DALLAS, TX 75233
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T14:30:06.000
Status
Closed
Created Date
2017-10-05T14:30:06.000
Update Date
2017-10-26T10:38:38.000
Closed Date
2017-10-26T10:38:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471905.0389834
Y Coordinate
6949545.85315061
Lat Long Location
2636 WILBUR ST, DALLAS, TX 75233
Unique Key
1297942737
17-00504458
Service Request Number: 17-00504458 • Address: 809 VERMONT AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00504458
Address
809 VERMONT AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-21T15:05:46.000
Status
Closed
Created Date
2017-10-10T15:05:46.000
Update Date
2017-11-11T08:31:41.000
Closed Date
2017-11-11T08:31:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487342.30220873
Y Coordinate
6951676.61923979
Lat Long Location
809 VERMONT AVE, DALLAS, TX 75216
Unique Key
1298581618
17-00545132
Service Request Number: 17-00545132 • Address: 1210 TOLTEC DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00545132
Address
1210 TOLTEC DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-20T15:26:51.000
Status
Closed
Created Date
2017-11-06T15:26:51.000
Update Date
2017-11-11T15:38:43.000
Closed Date
2017-11-11T15:38:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478940.82288081
Y Coordinate
6935523.83232204
Lat Long Location
1210 TOLTEC DR, DALLAS, TX 75232
Unique Key
1301999064
18-00080808
Service Request Number: 18-00080808 • Address: 2836 CANARY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00080808
Address
2836 CANARY DR, DALLAS, TX 75216
City Council District
4
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T07:33:46.000
Status
Closed
Created Date
2018-02-24T07:33:46.000
Update Date
2018-02-24T13:03:34.000
Closed Date
2018-02-24T13:03:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2497081.86533126
Y Coordinate
6947069.39733697
Lat Long Location
2836 CANARY DR, DALLAS, TX 75216
Unique Key
1314070330
18-00080916
Service Request Number: 18-00080916 • Address: 2100 SILVERADO DR, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00080916
Address
2100 SILVERADO DR, DALLAS, TX 75253
City Council District
8
Department
Street Services
Service Request Type
Barricades - Reset/Replace - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T10:10:05.000
Status
Closed
Created Date
2018-02-24T10:10:05.000
Update Date
2018-02-24T22:05:45.000
Closed Date
2018-02-24T22:05:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2546538.74814259
Y Coordinate
6936818.72263482
Lat Long Location
2100 SILVERADO DR, DALLAS, TX 75253
Unique Key
1314079990
17-00515440
Service Request Number: 17-00515440 • Address: HAMBRICK RD & VAN DYKE RD, DALLAS, TX • City Council District: 9
Service Request Number
17-00515440
Address
HAMBRICK RD & VAN DYKE RD, DALLAS, TX
City Council District
9
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T22:17:20.000
Status
Closed
Created Date
2017-10-17T22:17:20.000
Update Date
2017-10-26T14:34:49.000
Closed Date
2017-10-26T14:34:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517799.83912054
Y Coordinate
6999381.99090912
Lat Long Location
HAMBRICK RD & VAN DYKE RD, DALLAS, TX
Unique Key
1299539699
17-00551265
Service Request Number: 17-00551265 • Address: 13005 AUDELIA RD, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00551265
Address
13005 AUDELIA RD, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T10:32:11.000
Status
Closed
Created Date
2017-11-10T10:32:11.000
Update Date
2017-11-11T07:55:16.000
Closed Date
2017-11-11T07:55:16.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515175.13459294
Y Coordinate
7023812.90789158
Lat Long Location
13005 AUDELIA RD, DALLAS, TX 75243
Unique Key
1302527962
18-00069220
Service Request Number: 18-00069220 • Address: 836 CUMBERLAND ST, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00069220
Address
836 CUMBERLAND ST, DALLAS, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T14:32:02.000
Status
Closed
Created Date
2018-02-16T14:32:02.000
Update Date
2018-02-17T07:55:21.000
Closed Date
2018-02-17T07:55:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484930.85962152
Y Coordinate
6955481.35832839
Lat Long Location
836 CUMBERLAND ST, DALLAS, 75203
Unique Key
1313148756
17-00523890
Service Request Number: 17-00523890 • Address: 1511 FIJI ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00523890
Address
1511 FIJI ST, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T16:12:15.000
Status
Closed
Created Date
2017-10-23T16:12:15.000
Update Date
2017-10-25T16:34:29.000
Closed Date
2017-10-25T16:21:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490666.87850222
Y Coordinate
6958157.14487132
Lat Long Location
1511 FIJI ST, DALLAS, TX 75203
Unique Key
1300274236
17-00528286
Service Request Number: 17-00528286 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528286
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T08:07:34.000
Status
Closed
Created Date
2017-10-26T08:07:34.000
Update Date
2017-10-26T08:08:33.000
Closed Date
2017-10-26T08:08:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300651504
17-00537770
Service Request Number: 17-00537770 • Address: 11515 HARRY HINES BLVD, DALLAS, TX 75229 • City Council District: 6
Service Request Number
17-00537770
Address
11515 HARRY HINES BLVD, DALLAS, TX 75229
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-03T11:54:28.000
Status
Closed
Created Date
2017-11-01T11:54:28.000
Update Date
2017-11-11T16:17:50.000
Closed Date
2017-11-11T16:17:50.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2461736.88085223
Y Coordinate
7014132.50696522
Lat Long Location
11515 HARRY HINES BLVD, DALLAS, TX 75229
Unique Key
1301426847
17-00521522
Service Request Number: 17-00521522 • Address: 8645 WESTFIELD DR, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00521522
Address
8645 WESTFIELD DR, DALLAS, 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T15:16:55.000
Status
Closed
Created Date
2017-10-21T15:16:55.000
Update Date
2017-10-25T14:28:15.000
Closed Date
2017-10-25T14:28:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2504354.51700246
Y Coordinate
7015122.66033309
Lat Long Location
8645 WESTFIELD DR, DALLAS, 75243
Unique Key
1300054164
17-00527538
Service Request Number: 17-00527538 • Address: 3122 HAMMERLY DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00527538
Address
3122 HAMMERLY DR, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T14:23:42.000
Status
Closed
Created Date
2017-10-25T14:23:42.000
Update Date
2017-10-26T07:51:56.000
Closed Date
2017-10-26T07:51:56.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2460567.97133604
Y Coordinate
6970470.17063014
Lat Long Location
3122 HAMMERLY DR, DALLAS, TX 75212
Unique Key
1300580094
17-00552434
Service Request Number: 17-00552434 • Address: CAMPBELL RD & HILLCREST RD, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00552434
Address
CAMPBELL RD & HILLCREST RD, DALLAS, TX 75248
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T08:46:27.000
Status
Closed
Created Date
2017-11-11T08:46:27.000
Update Date
2017-11-11T15:20:13.000
Closed Date
2017-11-11T15:20:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494127.70802755
Y Coordinate
7043447.9570772
Lat Long Location
CAMPBELL RD & HILLCREST RD, DALLAS, TX 75248
Unique Key
1302654620
18-00069982
Service Request Number: 18-00069982 • Address: 2742 KELLOGG AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00069982
Address
2742 KELLOGG AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T09:21:38.000
Status
Closed
Created Date
2018-02-17T09:21:38.000
Update Date
2018-02-17T12:38:24.000
Closed Date
2018-02-17T12:38:24.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493267.80282695
Y Coordinate
6947584.1858847
Lat Long Location
2742 KELLOGG AVE, DALLAS, TX 75216
Unique Key
1313213102
18-00069544
Service Request Number: 18-00069544 • Address: 8300 LONDONDERRY LN, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00069544
Address
8300 LONDONDERRY LN, DALLAS, TX 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T16:09:57.000
Status
Closed
Created Date
2018-02-16T16:09:57.000
Update Date
2018-02-17T07:55:04.000
Closed Date
2018-02-17T07:55:04.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2522287.13531633
Y Coordinate
6978148.27443985
Lat Long Location
8300 LONDONDERRY LN, DALLAS, TX 75228
Unique Key
1313170617
17-00399143
Service Request Number: 17-00399143 • Address: 2003 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00399143
Address
2003 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-02T12:28:57.000
Status
Closed
Created Date
2017-08-10T12:28:57.000
Update Date
2017-10-26T11:40:29.000
Closed Date
2017-10-26T11:40:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475283.7570102
Y Coordinate
6959664.89339214
Lat Long Location
2003 W DAVIS ST, DALLAS, TX 75208
Unique Key
1289321139
17-00550104
Service Request Number: 17-00550104 • Address: 3103 E LEDBETTER DR, DALLAS, 75216 • City Council District: 4
Service Request Number
17-00550104
Address
3103 E LEDBETTER DR, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-10T14:26:36.000
Status
Closed
Created Date
2017-11-09T14:26:36.000
Update Date
2017-11-11T15:42:37.000
Closed Date
2017-11-11T15:42:37.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2501324.07310391
Y Coordinate
6940788.5908961
Lat Long Location
3103 E LEDBETTER DR, DALLAS, 75216
Unique Key
1302411143
18-00079322
Service Request Number: 18-00079322 • Address: 2007 MORRIS ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00079322
Address
2007 MORRIS ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T10:10:16.000
Status
Closed
Created Date
2018-02-23T10:10:16.000
Update Date
2018-02-24T11:45:19.000
Closed Date
2018-02-24T11:45:19.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474464.88434775
Y Coordinate
6971934.55910045
Lat Long Location
2007 MORRIS ST, DALLAS, TX 75212
Unique Key
1313945983
17-00526757
Service Request Number: 17-00526757 • Address: 14281 BRIDGEVIEW LN, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00526757
Address
14281 BRIDGEVIEW LN, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T09:32:38.000
Status
Closed
Created Date
2017-10-25T09:32:38.000
Update Date
2017-10-26T16:02:54.000
Closed Date
2017-10-26T16:02:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2557709.88840027
Y Coordinate
6934282.31429475
Lat Long Location
14281 BRIDGEVIEW LN, DALLAS, TX 75253
Unique Key
1300525669
17-00528060
Service Request Number: 17-00528060 • Address: 3728 WHITEHALL DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00528060
Address
3728 WHITEHALL DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T18:03:28.000
Status
Closed
Created Date
2017-10-25T18:03:28.000
Update Date
2017-10-26T15:41:06.000
Closed Date
2017-10-26T15:41:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473425.25676839
Y Coordinate
7014752.38966363
Lat Long Location
3728 WHITEHALL DR, DALLAS, TX 75229
Unique Key
1300620289
17-00461231
Service Request Number: 17-00461231 • Address: 1827 WILBUR ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00461231
Address
1827 WILBUR ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-15T13:49:00.000
Status
Closed
Created Date
2017-09-13T13:49:00.000
Update Date
2017-10-25T14:59:11.000
Closed Date
2017-10-25T14:59:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475860.49766392
Y Coordinate
6949727.7438526
Lat Long Location
1827 WILBUR ST, DALLAS, TX 75224
Unique Key
1294742846
17-00451147
Service Request Number: 17-00451147 • Address: 2611 W AMHERST AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00451147
Address
2611 W AMHERST AVE, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-19T16:31:33.000
Status
Closed
Created Date
2017-09-07T16:31:33.000
Update Date
2017-11-11T21:29:43.000
Closed Date
2017-11-11T21:29:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2472680.34643854
Y Coordinate
6992627.94755278
Lat Long Location
2611 W AMHERST AVE, DALLAS, TX 75235
Unique Key
1293931860
17-00295306
Service Request Number: 17-00295306 • Address: 10207 CAYUGA DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00295306
Address
10207 CAYUGA DR, DALLAS, TX 75228
City Council District
9
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T13:26:21.000
Status
Closed
Created Date
2017-06-20T13:26:21.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-07-07T16:45:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2524978.51219943
Y Coordinate
6991482.81583412
Lat Long Location
10207 CAYUGA DR, DALLAS, TX 75228
Unique Key
1278191125
17-00551052
Service Request Number: 17-00551052 • Address: 2618 BEECHMONT DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00551052
Address
2618 BEECHMONT DR, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T09:15:52.000
Status
Closed
Created Date
2017-11-10T09:15:52.000
Update Date
2017-11-11T07:56:40.000
Closed Date
2017-11-11T07:56:40.000
Outcome
Complete
Priority
Emergency
Method Received Description
Phone
X Coordinate
2525536.99446438
Y Coordinate
6986492.55616941
Lat Long Location
2618 BEECHMONT DR, DALLAS, TX 75228
Unique Key
1302511619
18-00107198
Service Request Number: 18-00107198 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107198
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T13:19:13.000
Status
Closed
Created Date
2018-03-10T13:19:13.000
Update Date
2018-03-10T13:19:49.000
Closed Date
2018-03-10T13:19:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316038820
17-00523046
Service Request Number: 17-00523046 • Address: 1119 E 11TH ST, DALLAS, 75203 • City Council District: 4
Service Request Number
17-00523046
Address
1119 E 11TH ST, DALLAS, 75203
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T11:45:48.000
Status
Closed
Created Date
2017-10-23T11:45:48.000
Update Date
2017-10-26T09:54:49.000
Closed Date
2017-10-26T09:54:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488856.00466569
Y Coordinate
6958827.01844528
Lat Long Location
1119 E 11TH ST, DALLAS, 75203
Unique Key
1300216584
17-00506771
Service Request Number: 17-00506771 • Address: 3656 BLUE RIDGE BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00506771
Address
3656 BLUE RIDGE BLVD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-15T23:24:22.000
Status
Closed
Created Date
2017-10-11T23:24:22.000
Update Date
2017-10-26T12:28:08.000
Closed Date
2017-10-26T12:28:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466338.81008023
Y Coordinate
6941140.49396198
Lat Long Location
3656 BLUE RIDGE BLVD, DALLAS, TX 75233
Unique Key
1298788378
17-00552425
Service Request Number: 17-00552425 • Address: 3831 MORNINGVIEW DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00552425
Address
3831 MORNINGVIEW DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T08:33:12.000
Status
Closed
Created Date
2017-11-11T08:33:12.000
Update Date
2017-11-11T10:20:42.000
Closed Date
2017-11-11T10:20:42.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504149.99153142
Y Coordinate
6933877.85598221
Lat Long Location
3831 MORNINGVIEW DR, DALLAS, TX 75241
Unique Key
1302653919
17-00526143
Service Request Number: 17-00526143 • Address: 2836 EDD RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00526143
Address
2836 EDD RD, DALLAS, TX 75253
City Council District
8
Department
Street Services
Service Request Type
Paving - Unimproved (New Street) - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-13T16:58:53.000
Status
Closed
Created Date
2017-10-24T16:58:53.000
Update Date
2017-10-26T08:50:43.000
Closed Date
2017-10-26T08:50:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2547495.99571458
Y Coordinate
6931657.07168566
Lat Long Location
2836 EDD RD, DALLAS, TX 75253
Unique Key
1300460045
17-00527893
Service Request Number: 17-00527893 • Address: 8411 TRITON LN, DALLAS, 75227 • City Council District: 5
Service Request Number
17-00527893
Address
8411 TRITON LN, DALLAS, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T16:29:21.000
Status
Closed
Created Date
2017-10-25T16:29:21.000
Update Date
2017-10-26T07:51:05.000
Closed Date
2017-10-26T07:51:05.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2529183.08357169
Y Coordinate
6962061.10773073
Lat Long Location
8411 TRITON LN, DALLAS, 75227
Unique Key
1300607939
17-00552460
Service Request Number: 17-00552460 • Address: 7207 NORTHAVEN RD, DALLAS, 75230 • City Council District: 11
Service Request Number
17-00552460
Address
7207 NORTHAVEN RD, DALLAS, 75230
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T09:19:45.000
Status
Closed
Created Date
2017-11-11T09:19:45.000
Update Date
2017-11-11T15:22:30.000
Closed Date
2017-11-11T15:22:30.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495804.92247517
Y Coordinate
7014822.34113039
Lat Long Location
7207 NORTHAVEN RD, DALLAS, 75230
Unique Key
1302656636
18-00049626
Service Request Number: 18-00049626 • Address: 5328 COLUMBIA AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
18-00049626
Address
5328 COLUMBIA AVE, DALLAS, TX 75214
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-06T08:39:32.000
Status
Closed
Created Date
2018-02-04T08:39:32.000
Update Date
2018-02-17T11:03:06.000
Closed Date
2018-02-17T11:03:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2503358.96802457
Y Coordinate
6977918.2024784
Lat Long Location
5328 COLUMBIA AVE, DALLAS, TX 75214
Unique Key
1311596977
17-00527912
Service Request Number: 17-00527912 • Address: 2538 IROQUOIS DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00527912
Address
2538 IROQUOIS DR, DALLAS, TX 75212
City Council District
6
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T16:34:46.000
Status
Closed
Created Date
2017-10-25T16:34:46.000
Update Date
2017-10-26T03:01:38.000
Closed Date
2017-10-26T03:01:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2458235.35333231
Y Coordinate
6968113.73755218
Lat Long Location
2538 IROQUOIS DR, DALLAS, TX 75212
Unique Key
1300609524
18-00139758
Service Request Number: 18-00139758 • Address: 5703 PRESTON FAIRWAYS DR, DALLAS, TX 75252 • City Council District: 12
Service Request Number
18-00139758
Address
5703 PRESTON FAIRWAYS DR, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-05-31T09:18:34.000
Status
Closed
Created Date
2018-03-28T09:18:34.000
Update Date
2018-04-22T21:27:28.000
Closed Date
2018-04-22T21:27:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486855.29603403
Y Coordinate
7046866.73827287
Lat Long Location
5703 PRESTON FAIRWAYS DR, DALLAS, TX 75252
Unique Key
1318424697
18-00070148
Service Request Number: 18-00070148 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070148
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T12:22:53.000
Status
Closed
Created Date
2018-02-17T12:22:53.000
Update Date
2018-02-17T12:23:36.000
Closed Date
2018-02-17T12:23:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313227496
18-00130830
Service Request Number: 18-00130830 • Address: 6905 WABASH CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00130830
Address
6905 WABASH CIR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T10:24:49.000
Status
Closed
Created Date
2018-03-23T10:24:49.000
Update Date
2018-03-24T15:33:18.000
Closed Date
2018-03-24T15:33:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508802.78755459
Y Coordinate
6987388.43997617
Lat Long Location
6905 WABASH CIR, DALLAS, TX 75214
Unique Key
1317763171
17-00552586
Service Request Number: 17-00552586 • Address: 10523 CYMBAL DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552586
Address
10523 CYMBAL DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T11:42:21.000
Status
Closed
Created Date
2017-11-11T11:42:21.000
Update Date
2017-11-11T12:31:39.000
Closed Date
2017-11-11T12:31:39.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2539261.70965879
Y Coordinate
6956234.94837403
Lat Long Location
10523 CYMBAL DR, DALLAS, TX 75217
Unique Key
1302666388
17-00552386
Service Request Number: 17-00552386 • Address: 12650 RAVENVIEW RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00552386
Address
12650 RAVENVIEW RD, DALLAS, TX 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T06:39:06.000
Status
Closed
Created Date
2017-11-11T06:39:06.000
Update Date
2017-11-11T07:49:48.000
Closed Date
2017-11-11T07:49:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2552474.12662528
Y Coordinate
6940325.67615061
Lat Long Location
12650 RAVENVIEW RD, DALLAS, TX 75253
Unique Key
1302647132
17-00527134
Service Request Number: 17-00527134 • Address: 1842 LEROY RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00527134
Address
1842 LEROY RD, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T11:39:31.000
Status
Closed
Created Date
2017-10-25T11:39:31.000
Update Date
2017-10-26T07:55:43.000
Closed Date
2017-10-26T07:55:44.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2539228.85382683
Y Coordinate
6958982.26479221
Lat Long Location
1842 LEROY RD, DALLAS, TX 75217
Unique Key
1300552071
18-00080749
Service Request Number: 18-00080749 • Address: 1678 FORT WORTH AVE, DALLAS, 75208 • City Council District: 6
Service Request Number
18-00080749
Address
1678 FORT WORTH AVE, DALLAS, 75208
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T22:15:17.000
Status
Closed
Created Date
2018-02-23T22:15:17.000
Update Date
2018-02-24T09:33:27.000
Closed Date
2018-02-24T09:33:27.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2476682.57791077
Y Coordinate
6965380.77764679
Lat Long Location
1678 FORT WORTH AVE, DALLAS, 75208
Unique Key
1314052921
17-00526937
Service Request Number: 17-00526937 • Address: 2824 THOMAS TOLBERT AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00526937
Address
2824 THOMAS TOLBERT AVE, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T10:34:42.000
Status
Closed
Created Date
2017-10-25T10:34:42.000
Update Date
2017-10-26T15:32:36.000
Closed Date
2017-10-26T15:32:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500386.32432139
Y Coordinate
6967798.27486796
Lat Long Location
2824 THOMAS TOLBERT AVE, DALLAS, TX 75215
Unique Key
1300538611
17-00528067
Service Request Number: 17-00528067 • Address: 3189 TOWER TRL, DALLAS, 75229 • City Council District: 13
Service Request Number
17-00528067
Address
3189 TOWER TRL, DALLAS, 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T18:10:27.000
Status
Closed
Created Date
2017-10-25T18:10:27.000
Update Date
2017-10-26T11:41:24.000
Closed Date
2017-10-26T11:41:24.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2468487.37822029
Y Coordinate
7016371.01273072
Lat Long Location
3189 TOWER TRL, DALLAS, 75229
Unique Key
1300621268
17-00524747
Service Request Number: 17-00524747 • Address: 6905 NORTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00524747
Address
6905 NORTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-07T09:32:57.000
Status
Closed
Created Date
2017-10-24T09:32:57.000
Update Date
2017-10-25T14:12:01.000
Closed Date
2017-10-25T14:12:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2508306.98386471
Y Coordinate
6989687.34268338
Lat Long Location
6905 NORTH RIDGE DR, DALLAS, TX 75214
Unique Key
1300356442
17-00525097
Service Request Number: 17-00525097 • Address: 1347 TEMPLECLIFF DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00525097
Address
1347 TEMPLECLIFF DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T11:10:04.000
Status
Closed
Created Date
2017-10-24T11:10:04.000
Update Date
2017-10-26T07:47:20.000
Closed Date
2017-10-26T07:47:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2520511.21599042
Y Coordinate
6955227.70811061
Lat Long Location
1347 TEMPLECLIFF DR, DALLAS, TX 75217
Unique Key
1300381563
17-00551771
Service Request Number: 17-00551771 • Address: 823 KIRNWOOD DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00551771
Address
823 KIRNWOOD DR, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T14:14:09.000
Status
Closed
Created Date
2017-11-10T14:14:09.000
Update Date
2017-11-11T11:58:03.000
Closed Date
2017-11-11T11:58:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480534.90329864
Y Coordinate
6924883.63535768
Lat Long Location
823 KIRNWOOD DR, DALLAS, TX 75232
Unique Key
1302572638
17-00552198
Service Request Number: 17-00552198 • Address: 6917 VALLEY VIEW LN, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00552198
Address
6917 VALLEY VIEW LN, DALLAS, TX 75240
City Council District
11
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-14T17:05:30.000
Status
Closed
Created Date
2017-11-10T17:05:30.000
Update Date
2017-11-11T11:19:43.000
Closed Date
2017-11-11T11:19:43.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2494442.74605988
Y Coordinate
7024775.76896314
Lat Long Location
6917 VALLEY VIEW LN, DALLAS, TX 75240
Unique Key
1302610762
18-00069584
Service Request Number: 18-00069584 • Address: 9750 FOREST LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00069584
Address
9750 FOREST LN, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T16:21:31.000
Status
Closed
Created Date
2018-02-16T16:21:31.000
Update Date
2018-02-17T07:54:45.000
Closed Date
2018-02-17T07:54:45.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514411.73629553
Y Coordinate
7018410.62707188
Lat Long Location
9750 FOREST LN, DALLAS, TX 75243
Unique Key
1313174247
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