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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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17-00492261
Service Request Number: 17-00492261 • Address: 4324 CORRAL DR, DALLAS, TX 75237 • City Council District: 3
Service Request Number
17-00492261
Address
4324 CORRAL DR, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-06T20:51:15.000
Status
Closed
Created Date
2017-10-02T20:51:15.000
Update Date
2017-10-25T15:30:13.000
Closed Date
2017-10-25T15:30:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463927.2086037
Y Coordinate
6930574.52668462
Lat Long Location
4324 CORRAL DR, DALLAS, TX 75237
Unique Key
1297529509
17-00497819
Service Request Number: 17-00497819 • Address: 7003 DENTON DR, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00497819
Address
7003 DENTON DR, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T18:07:22.000
Status
Closed
Created Date
2017-10-05T18:07:22.000
Update Date
2017-11-11T22:51:11.000
Closed Date
2017-11-11T22:51:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2476481.54053809
Y Coordinate
6990142.6795347
Lat Long Location
7003 DENTON DR, DALLAS, TX 75235
Unique Key
1297984956
18-00065248
Service Request Number: 18-00065248 • Address: 4405 QUAIL HOLLOW RD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00065248
Address
4405 QUAIL HOLLOW RD, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-01T15:10:25.000
Status
Closed
Created Date
2018-02-14T15:10:25.000
Update Date
2018-02-17T11:50:54.000
Closed Date
2018-02-16T14:54:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479117.04128422
Y Coordinate
7050719.10569216
Lat Long Location
4405 QUAIL HOLLOW RD, DALLAS, TX 75287
Unique Key
1312862550
17-00521888
Service Request Number: 17-00521888 • Address: 9600 GOLF LAKES TRL, DALLAS, TX 75231 • City Council District: 13
Service Request Number
17-00521888
Address
9600 GOLF LAKES TRL, DALLAS, TX 75231
City Council District
13
Department
Fire-Rescue Department
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T11:20:28.000
Status
Closed
Created Date
2017-10-22T11:20:28.000
Update Date
2017-10-26T13:05:43.000
Closed Date
2017-10-26T12:57:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500140.3425103
Y Coordinate
7006885.46537098
Lat Long Location
9600 GOLF LAKES TRL, DALLAS, TX 75231
Unique Key
1300109952
18-00070153
Service Request Number: 18-00070153 • Address: 7948 UMPHRESS RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00070153
Address
7948 UMPHRESS RD, DALLAS, TX 75217
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T12:24:37.000
Status
Closed
Created Date
2018-02-17T12:24:37.000
Update Date
2018-02-17T14:02:11.000
Closed Date
2018-02-17T14:02:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2526198.20026227
Y Coordinate
6957945.52085816
Lat Long Location
7948 UMPHRESS RD, DALLAS, TX 75217
Unique Key
1313227843
17-00500276
Service Request Number: 17-00500276 • Address: 3401 LA PLAYA DR, DALLAS, 75233 • City Council District: 3
Service Request Number
17-00500276
Address
3401 LA PLAYA DR, DALLAS, 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-06T12:26:46.000
Status
Duplicate (closed)
Created Date
2017-10-07T12:26:46.000
Update Date
2017-10-26T11:34:36.000
Closed Date
2017-10-26T11:34:37.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2465662.44091278
Y Coordinate
6942190.61378053
Lat Long Location
3401 LA PLAYA DR, DALLAS, 75233
Unique Key
1298209106
18-00106820
Service Request Number: 18-00106820 • Address: 8613 HICKORY TRL, DALLAS, TX 75237 • City Council District: 8
Service Request Number
18-00106820
Address
8613 HICKORY TRL, DALLAS, TX 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T07:51:44.000
Status
Closed
Created Date
2018-03-10T07:51:44.000
Update Date
2018-03-11T10:58:01.000
Closed Date
2018-03-11T10:58:01.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471545.90515543
Y Coordinate
6921422.96494056
Lat Long Location
8613 HICKORY TRL, DALLAS, TX 75237
Unique Key
1316011523
17-00419340
Service Request Number: 17-00419340 • Address: 5102 VETERANS DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00419340
Address
5102 VETERANS DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-09-20T00:29:49.000
Status
Closed
Created Date
2017-08-22T00:29:49.000
Update Date
2017-10-26T13:14:25.000
Closed Date
2017-10-26T13:14:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2498257.75526954
Y Coordinate
6937359.33859457
Lat Long Location
5102 VETERANS DR, DALLAS, TX 75241
Unique Key
1291149765
17-00552450
Service Request Number: 17-00552450 • Address: 2730 KINGSTON ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00552450
Address
2730 KINGSTON ST, DALLAS, TX 75211
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T09:07:40.000
Status
Closed
Created Date
2017-11-11T09:07:40.000
Update Date
2017-11-11T10:18:23.000
Closed Date
2017-11-11T10:18:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471376.06164078
Y Coordinate
6953852.19076592
Lat Long Location
2730 KINGSTON ST, DALLAS, TX 75211
Unique Key
1302655889
17-00523523
Service Request Number: 17-00523523 • Address: 2217 MAY ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
17-00523523
Address
2217 MAY ST, DALLAS, TX 75208
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T14:43:37.000
Status
Closed
Created Date
2017-10-23T14:43:37.000
Update Date
2017-10-26T12:35:13.000
Closed Date
2017-10-26T12:35:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2482515.42905199
Y Coordinate
6967650.51091416
Lat Long Location
2217 MAY ST, DALLAS, TX 75208
Unique Key
1300249064
17-00552606
Service Request Number: 17-00552606 • Address: 1503 PEBBLEWOOD DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552606
Address
1503 PEBBLEWOOD DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T12:02:43.000
Status
Closed
Created Date
2017-11-11T12:02:43.000
Update Date
2017-11-11T12:36:39.000
Closed Date
2017-11-11T12:36:39.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540115.66094668
Y Coordinate
6956116.52577206
Lat Long Location
1503 PEBBLEWOOD DR, DALLAS, TX 75217
Unique Key
1302667800
18-00066926
Service Request Number: 18-00066926 • Address: 200 KITTIWAKE CIR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
18-00066926
Address
200 KITTIWAKE CIR, DALLAS, TX 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Spayed/Neutered/Intact - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-21T12:43:54.000
Status
Closed
Created Date
2018-02-15T12:43:54.000
Update Date
2018-02-17T12:55:59.000
Closed Date
2018-02-17T12:55:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2464916.32962335
Y Coordinate
6958957.15058245
Lat Long Location
200 KITTIWAKE CIR, DALLAS, TX 75211
Unique Key
1312982799
17-00526467
Service Request Number: 17-00526467 • Address: 4832 IRVIN SIMMONS DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00526467
Address
4832 IRVIN SIMMONS DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T07:51:47.000
Status
Closed
Created Date
2017-10-25T07:51:47.000
Update Date
2017-10-26T08:29:21.000
Closed Date
2017-10-26T08:29:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482384.79256392
Y Coordinate
7013083.87213648
Lat Long Location
4832 IRVIN SIMMONS DR, DALLAS, TX 75229
Unique Key
1300505083
18-00080900
Service Request Number: 18-00080900 • Address: WOODALL RODGERS RAMP & N CENTRAL EXPY, DALLAS, TX • City Council District: 14
Service Request Number
18-00080900
Address
WOODALL RODGERS RAMP & N CENTRAL EXPY, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T09:49:20.000
Status
Closed
Created Date
2018-02-24T09:49:20.000
Update Date
2018-02-24T09:50:37.000
Closed Date
2018-02-24T09:50:37.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493335.07967801
Y Coordinate
6974838.02736024
Lat Long Location
WOODALL RODGERS RAMP & N CENTRAL EXPY, DALLAS, TX
Unique Key
1314078700
18-00070102
Service Request Number: 18-00070102 • Address: 420 GLEN OAKS BLVD, DALLAS, TX 75232 • City Council District: 4
Service Request Number
18-00070102
Address
420 GLEN OAKS BLVD, DALLAS, TX 75232
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T11:33:38.000
Status
Closed
Created Date
2018-02-17T11:33:38.000
Update Date
2018-02-17T14:18:08.000
Closed Date
2018-02-17T14:18:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481808.50604102
Y Coordinate
6934323.47034016
Lat Long Location
420 GLEN OAKS BLVD, DALLAS, TX 75232
Unique Key
1313223400
17-00374842
Service Request Number: 17-00374842 • Address: 1546 WINDCHIME DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00374842
Address
1546 WINDCHIME DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-09-12T10:39:38.000
Status
Closed
Created Date
2017-07-29T10:39:38.000
Update Date
2018-03-10T13:37:46.000
Closed Date
2018-03-10T13:37:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476870.10400742
Y Coordinate
6939061.2586274
Lat Long Location
1546 WINDCHIME DR, DALLAS, TX 75224
Unique Key
1287322338
18-00132358
Service Request Number: 18-00132358 • Address: 1341 AMOS ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00132358
Address
1341 AMOS ST, DALLAS, TX 75212
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T18:09:26.000
Status
Duplicate (closed)
Created Date
2018-03-23T18:09:26.000
Update Date
2018-03-24T17:46:02.000
Closed Date
2018-03-24T17:46:02.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2477868.58780264
Y Coordinate
6968654.72949251
Lat Long Location
1341 AMOS ST, DALLAS, TX 75212
Unique Key
1317862548
17-00528246
Service Request Number: 17-00528246 • Address: 6832 SAINT ANNE ST, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00528246
Address
6832 SAINT ANNE ST, DALLAS, TX 75248
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T07:41:52.000
Status
Closed
Created Date
2017-10-26T07:41:52.000
Update Date
2017-10-26T09:02:26.000
Closed Date
2017-10-26T09:02:26.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2492857.84983429
Y Coordinate
7042625.53060683
Lat Long Location
6832 SAINT ANNE ST, DALLAS, TX 75248
Unique Key
1300647785
17-00523786
Service Request Number: 17-00523786 • Address: 2423 GLENFIELD AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00523786
Address
2423 GLENFIELD AVE, DALLAS, TX 75233
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T15:42:58.000
Status
Closed
Created Date
2017-10-23T15:42:58.000
Update Date
2017-10-26T07:33:10.000
Closed Date
2017-10-26T07:33:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2473521.24694585
Y Coordinate
6947685.46764851
Lat Long Location
2423 GLENFIELD AVE, DALLAS, TX 75233
Unique Key
1300265721
17-00552419
Service Request Number: 17-00552419 • Address: 7008 CARTER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00552419
Address
7008 CARTER RD, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-28T08:24:49.000
Status
Closed
Created Date
2017-11-11T08:24:49.000
Update Date
2017-11-11T12:26:38.000
Closed Date
2017-11-11T12:26:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2521512.20428839
Y Coordinate
6946833.28019087
Lat Long Location
7008 CARTER RD, DALLAS, TX 75217
Unique Key
1302653422
17-00551106
Service Request Number: 17-00551106 • Address: 12008 HOBLITZELLE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00551106
Address
12008 HOBLITZELLE DR, DALLAS, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T09:31:30.000
Status
Closed
Created Date
2017-11-10T09:31:30.000
Update Date
2017-11-11T07:56:32.000
Closed Date
2017-11-11T07:56:32.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502243.61963465
Y Coordinate
7019177.14162262
Lat Long Location
12008 HOBLITZELLE DR, DALLAS, 75243
Unique Key
1302515214
17-00524058
Service Request Number: 17-00524058 • Address: 6351 VICKERY BLVD, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00524058
Address
6351 VICKERY BLVD, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T16:55:11.000
Status
Closed
Created Date
2017-10-23T16:55:11.000
Update Date
2017-10-26T10:56:44.000
Closed Date
2017-10-26T10:56:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2504823.77543606
Y Coordinate
6986834.26042727
Lat Long Location
6351 VICKERY BLVD, DALLAS, TX 75214
Unique Key
1300288577
17-00527987
Service Request Number: 17-00527987 • Address: 9411 HARGROVE DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
17-00527987
Address
9411 HARGROVE DR, DALLAS, TX 75220
City Council District
2
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-08T17:16:12.000
Status
Closed
Created Date
2017-10-25T17:16:12.000
Update Date
2017-10-25T17:17:45.000
Closed Date
2017-10-25T17:17:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471124.24453577
Y Coordinate
6999719.05574916
Lat Long Location
9411 HARGROVE DR, DALLAS, TX 75220
Unique Key
1300615485
17-00483047
Service Request Number: 17-00483047 • Address: 3226 ASTER ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00483047
Address
3226 ASTER ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-07T16:20:00.000
Status
Closed
Created Date
2017-09-26T16:20:00.000
Update Date
2017-11-11T14:06:13.000
Closed Date
2017-11-11T14:06:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468669.2828837
Y Coordinate
6954296.19545325
Lat Long Location
3226 ASTER ST, DALLAS, TX 75211
Unique Key
1296568543
17-00514548
Service Request Number: 17-00514548 • Address: 2404 HARTLINE DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00514548
Address
2404 HARTLINE DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-26T13:22:13.000
Status
Closed
Created Date
2017-10-17T13:22:13.000
Update Date
2017-10-26T12:24:56.000
Closed Date
2017-10-26T12:24:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2528932.95161343
Y Coordinate
6989615.22730479
Lat Long Location
2404 HARTLINE DR, DALLAS, TX 75228
Unique Key
1299467745
18-00069921
Service Request Number: 18-00069921 • Address: 1014 SHAW ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00069921
Address
1014 SHAW ST, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T06:29:18.000
Status
Closed
Created Date
2018-02-17T06:29:18.000
Update Date
2018-02-17T07:49:39.000
Closed Date
2018-02-17T07:49:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2479008.46242113
Y Coordinate
6972706.94268414
Lat Long Location
1014 SHAW ST, DALLAS, 75212
Unique Key
1313206992
17-00552616
Service Request Number: 17-00552616 • Address: 1535 PEBBLEWOOD DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552616
Address
1535 PEBBLEWOOD DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T12:09:04.000
Status
Closed
Created Date
2017-11-11T12:09:04.000
Update Date
2017-11-11T12:46:34.000
Closed Date
2017-11-11T12:46:34.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540110.54837345
Y Coordinate
6956310.7785503
Lat Long Location
1535 PEBBLEWOOD DR, DALLAS, TX 75217
Unique Key
1302668470
17-00529065
Service Request Number: 17-00529065 • Address: 11147 HARRY HINES BLVD, DALLAS, TX 75229 • City Council District: 6
Service Request Number
17-00529065
Address
11147 HARRY HINES BLVD, DALLAS, TX 75229
City Council District
6
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T12:34:16.000
Status
Closed
Created Date
2017-10-26T12:34:16.000
Update Date
2017-10-26T13:06:56.000
Closed Date
2017-10-26T13:06:56.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2463130.01075752
Y Coordinate
7009801.37651823
Lat Long Location
11147 HARRY HINES BLVD, DALLAS, TX 75229
Unique Key
1300711796
17-00551342
Service Request Number: 17-00551342 • Address: 9714 FOREST LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00551342
Address
9714 FOREST LN, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T11:01:19.000
Status
Closed
Created Date
2017-11-10T11:01:19.000
Update Date
2017-11-11T07:54:56.000
Closed Date
2017-11-11T07:54:56.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514313.68205286
Y Coordinate
7018410.22922899
Lat Long Location
9714 FOREST LN, DALLAS, TX 75243
Unique Key
1302535980
17-00512305
Service Request Number: 17-00512305 • Address: 1600 STOREY LN, DALLAS, 75220 • City Council District: 6
Service Request Number
17-00512305
Address
1600 STOREY LN, DALLAS, 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-25T10:39:22.000
Status
Closed
Created Date
2017-10-16T10:39:22.000
Update Date
2017-11-12T01:08:28.000
Closed Date
2017-11-12T01:08:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2463667.13879181
Y Coordinate
6996701.53522357
Lat Long Location
1600 STOREY LN, DALLAS, 75220
Unique Key
1299288086
18-00132369
Service Request Number: 18-00132369 • Address: 1200 COOMBS CREEK DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00132369
Address
1200 COOMBS CREEK DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T18:23:56.000
Status
Closed
Created Date
2018-03-23T18:23:56.000
Update Date
2018-03-24T10:30:17.000
Closed Date
2018-03-24T10:30:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467196.89241317
Y Coordinate
6953468.89120454
Lat Long Location
1200 COOMBS CREEK DR, DALLAS, TX 75211
Unique Key
1317863339
17-00528006
Service Request Number: 17-00528006 • Address: 1300 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
17-00528006
Address
1300 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-08T17:26:09.000
Status
Closed
Created Date
2017-10-25T17:26:09.000
Update Date
2017-10-25T17:27:52.000
Closed Date
2017-10-25T17:27:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2456822.27030126
Y Coordinate
6962501.63393776
Lat Long Location
1300 N JUSTIN AVE, DALLAS, TX 75211
Unique Key
1300616629
17-00523512
Service Request Number: 17-00523512 • Address: 13306 SPRING GROVE AVE, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00523512
Address
13306 SPRING GROVE AVE, DALLAS, TX 75240
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T14:40:35.000
Status
Closed
Created Date
2017-10-23T14:40:35.000
Update Date
2017-10-26T08:42:54.000
Closed Date
2017-10-26T08:42:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496512.67200139
Y Coordinate
7025436.93255212
Lat Long Location
13306 SPRING GROVE AVE, DALLAS, TX 75240
Unique Key
1300248310
17-00484782
Service Request Number: 17-00484782 • Address: 8605 JENNIE LEE LN, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00484782
Address
8605 JENNIE LEE LN, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-25T14:34:32.000
Status
Closed
Created Date
2017-09-27T14:34:32.000
Update Date
2017-10-25T16:11:02.000
Closed Date
2017-10-25T16:11:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2529977.8906715
Y Coordinate
6962409.36765434
Lat Long Location
8605 JENNIE LEE LN, DALLAS, TX 75227
Unique Key
1296725449
18-00081027
Service Request Number: 18-00081027 • Address: 1403 OWEGA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00081027
Address
1403 OWEGA AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-07T11:39:05.000
Status
Closed
Created Date
2018-02-24T11:39:05.000
Update Date
2018-02-24T11:40:05.000
Closed Date
2018-02-24T11:40:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490855.41299018
Y Coordinate
6936681.22011586
Lat Long Location
1403 OWEGA AVE, DALLAS, TX 75216
Unique Key
1314088226
17-00551385
Service Request Number: 17-00551385 • Address: 2222 N HARWOOD ST, DALLAS, 75201 • City Council District: 14
Service Request Number
17-00551385
Address
2222 N HARWOOD ST, DALLAS, 75201
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T11:12:44.000
Status
Closed
Created Date
2017-11-10T11:12:44.000
Update Date
2017-11-11T10:55:54.000
Closed Date
2017-11-11T10:55:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2489609.65460788
Y Coordinate
6974859.42474884
Lat Long Location
2222 N HARWOOD ST, DALLAS, 75201
Unique Key
1302538720
17-00527513
Service Request Number: 17-00527513 • Address: 3257 ROSE LN, DALLAS, 75215 • City Council District: 7
Service Request Number
17-00527513
Address
3257 ROSE LN, DALLAS, 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T14:14:03.000
Status
Closed
Created Date
2017-10-25T14:14:03.000
Update Date
2017-10-25T16:36:20.000
Closed Date
2017-10-25T16:36:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2507234.40234206
Y Coordinate
6963756.5542059
Lat Long Location
3257 ROSE LN, DALLAS, 75215
Unique Key
1300578128
17-00552432
Service Request Number: 17-00552432 • Address: 9710 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00552432
Address
9710 MILITARY PKWY, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T08:41:43.000
Status
Closed
Created Date
2017-11-11T08:41:43.000
Update Date
2017-11-11T09:29:55.000
Closed Date
2017-11-11T09:29:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535560.83231567
Y Coordinate
6967422.26066175
Lat Long Location
9710 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1302654411
17-00552437
Service Request Number: 17-00552437 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552437
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T08:51:08.000
Status
Closed
Created Date
2017-11-11T08:51:08.000
Update Date
2017-11-11T08:51:52.000
Closed Date
2017-11-11T08:51:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302654930
18-00089512
Service Request Number: 18-00089512 • Address: 701 S GLASGOW DR, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00089512
Address
701 S GLASGOW DR, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-04-11T22:15:18.000
Status
Closed
Created Date
2018-02-28T22:15:18.000
Update Date
2018-03-10T10:33:30.000
Closed Date
2018-03-10T10:33:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2507182.10450749
Y Coordinate
6978970.13310615
Lat Long Location
701 S GLASGOW DR, DALLAS, TX 75223
Unique Key
1314728830
18-00132693
Service Request Number: 18-00132693 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132693
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T09:29:20.000
Status
Closed
Created Date
2018-03-24T09:29:20.000
Update Date
2018-03-24T09:29:53.000
Closed Date
2018-03-24T09:29:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317894512
18-00107438
Service Request Number: 18-00107438 • Address: 8150 N STEMMONS FWY, DALLAS, 75247 • City Council District: 6
Service Request Number
18-00107438
Address
8150 N STEMMONS FWY, DALLAS, 75247
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T19:56:28.000
Status
Closed
Created Date
2018-03-10T19:56:28.000
Update Date
2018-03-10T20:52:56.000
Closed Date
2018-03-10T20:52:56.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468855.94466764
Y Coordinate
6986489.64341993
Lat Long Location
8150 N STEMMONS FWY, DALLAS, 75247
Unique Key
1316059077
17-00529191
Service Request Number: 17-00529191 • Address: 6924 KENWHITE DR, DALLAS, TX 75231 • City Council District: 10
Service Request Number
17-00529191
Address
6924 KENWHITE DR, DALLAS, TX 75231
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T13:20:06.000
Status
Closed
Created Date
2017-10-26T13:20:06.000
Update Date
2017-10-26T17:19:42.000
Closed Date
2017-10-26T17:19:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509651.91371156
Y Coordinate
7006305.75146776
Lat Long Location
6924 KENWHITE DR, DALLAS, TX 75231
Unique Key
1300722826
18-00106874
Service Request Number: 18-00106874 • Address: 7127 LAKE JUNE RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00106874
Address
7127 LAKE JUNE RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T08:49:04.000
Status
Closed
Created Date
2018-03-10T08:49:04.000
Update Date
2018-03-10T11:56:31.000
Closed Date
2018-03-10T11:56:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2522054.38355806
Y Coordinate
6954879.29262349
Lat Long Location
7127 LAKE JUNE RD, DALLAS, TX 75217
Unique Key
1316015333
18-00070381
Service Request Number: 18-00070381 • Address: 1329 AMOS ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00070381
Address
1329 AMOS ST, DALLAS, TX 75212
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T16:33:41.000
Status
Closed
Created Date
2018-02-17T16:33:41.000
Update Date
2018-02-17T19:35:52.000
Closed Date
2018-02-17T19:35:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477936.02268854
Y Coordinate
6968655.27207691
Lat Long Location
1329 AMOS ST, DALLAS, TX 75212
Unique Key
1313245731
18-00070248
Service Request Number: 18-00070248 • Address: GIBBONS DR & DALLAS PKWY, DALLAS, • City Council District: 12
Service Request Number
18-00070248
Address
GIBBONS DR & DALLAS PKWY, DALLAS,
City Council District
12
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T14:00:05.000
Status
Closed
Created Date
2018-02-17T14:00:05.000
Update Date
2018-02-17T18:07:44.000
Closed Date
2018-02-17T18:07:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480578.69026236
Y Coordinate
7048717.91518402
Lat Long Location
GIBBONS DR & DALLAS PKWY, DALLAS,
Unique Key
1313235150
18-00069614
Service Request Number: 18-00069614 • Address: 10658 OAK GATE LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00069614
Address
10658 OAK GATE LN, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T16:31:12.000
Status
Closed
Created Date
2018-02-16T16:31:12.000
Update Date
2018-02-17T15:43:43.000
Closed Date
2018-02-17T15:43:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2540123.16649923
Y Coordinate
6958042.73098652
Lat Long Location
10658 OAK GATE LN, DALLAS, TX 75217
Unique Key
1313176903
18-00132965
Service Request Number: 18-00132965 • Address: 401 CRISTLER AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00132965
Address
401 CRISTLER AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-04-02T14:05:17.000
Status
Closed
Created Date
2018-03-24T14:05:17.000
Update Date
2018-03-24T14:06:30.000
Closed Date
2018-03-24T14:06:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506628.88805092
Y Coordinate
6979973.27602522
Lat Long Location
401 CRISTLER AVE, DALLAS, TX 75223
Unique Key
1317915564
18-00081157
Service Request Number: 18-00081157 • Address: MCKINNEY AVE & MONTICELLO AVE, DALLAS, TX • City Council District: 14
Service Request Number
18-00081157
Address
MCKINNEY AVE & MONTICELLO AVE, DALLAS, TX
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T13:49:19.000
Status
Closed
Created Date
2018-02-24T13:49:19.000
Update Date
2018-02-24T18:01:26.000
Closed Date
2018-02-24T18:01:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495159.93876922
Y Coordinate
6988063.41605406
Lat Long Location
MCKINNEY AVE & MONTICELLO AVE, DALLAS, TX
Unique Key
1314098359
17-00552781
Service Request Number: 17-00552781 • Address: 10223 SYLVIA DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00552781
Address
10223 SYLVIA DR, DALLAS, TX 75228
City Council District
9
Department
Street Services
Service Request Type
Lid Cover Broken- Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T15:49:06.000
Status
Closed
Created Date
2017-11-11T15:49:06.000
Update Date
2017-11-11T18:33:07.000
Closed Date
2017-11-11T18:33:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2525321.80044496
Y Coordinate
6990988.42224826
Lat Long Location
10223 SYLVIA DR, DALLAS, TX 75228
Unique Key
1302679579
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