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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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Showing 50 real records
17-00524825
Service Request Number: 17-00524825 • Address: CHURCH RD & FIELDCREST DR, DALLAS, TX • City Council District: 10
Service Request Number
17-00524825
Address
CHURCH RD & FIELDCREST DR, DALLAS, TX
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T09:50:36.000
Status
Closed
Created Date
2017-10-24T09:50:36.000
Update Date
2017-10-26T13:19:55.000
Closed Date
2017-10-26T13:19:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513286.39345806
Y Coordinate
7009985.61275225
Lat Long Location
CHURCH RD & FIELDCREST DR, DALLAS, TX
Unique Key
1300361561
17-00527339
Service Request Number: 17-00527339 • Address: 206 N PATTON AVE, DALLAS, 75203 • City Council District: 1
Service Request Number
17-00527339
Address
206 N PATTON AVE, DALLAS, 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:08:31.000
Status
Closed
Created Date
2017-10-25T13:08:31.000
Update Date
2017-10-26T11:59:37.000
Closed Date
2017-10-26T11:59:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485096.15476009
Y Coordinate
6959369.15916264
Lat Long Location
206 N PATTON AVE, DALLAS, 75203
Unique Key
1300566361
17-00510653
Service Request Number: 17-00510653 • Address: 2836 EDD RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00510653
Address
2836 EDD RD, DALLAS, TX 75253
City Council District
8
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-02T21:18:04.000
Status
Closed
Created Date
2017-10-13T21:18:04.000
Update Date
2017-10-26T10:47:50.000
Closed Date
2017-10-26T10:47:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2547495.99490709
Y Coordinate
6931657.07087197
Lat Long Location
2836 EDD RD, DALLAS, TX 75253
Unique Key
1299101299
18-00176947
Service Request Number: 18-00176947 • Address: 4500 W LOVERS LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00176947
Address
4500 W LOVERS LN, DALLAS, TX 75209
City Council District
2
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-23T11:05:26.000
Status
Closed
Created Date
2018-04-17T11:05:26.000
Update Date
2018-04-23T07:24:39.000
Closed Date
2018-04-23T07:24:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2480460.07745519
Y Coordinate
6996651.81905417
Lat Long Location
4500 W LOVERS LN, DALLAS, TX 75209
Unique Key
1321256607
18-00131657
Service Request Number: 18-00131657 • Address: 8325 ALTO GARDEN DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00131657
Address
8325 ALTO GARDEN DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T14:06:44.000
Status
Closed
Created Date
2018-03-23T14:06:44.000
Update Date
2018-03-24T16:50:28.000
Closed Date
2018-03-24T16:50:28.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Web
X Coordinate
2528710.49499483
Y Coordinate
6953617.62722448
Lat Long Location
8325 ALTO GARDEN DR, DALLAS, TX 75217
Unique Key
1317814135
18-00132881
Service Request Number: 18-00132881 • Address: 10404 SAND SPRINGS AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00132881
Address
10404 SAND SPRINGS AVE, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T12:09:42.000
Status
Closed
Created Date
2018-03-24T12:09:42.000
Update Date
2018-03-24T13:24:08.000
Closed Date
2018-03-24T13:24:08.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2538884.17003405
Y Coordinate
6963407.21166861
Lat Long Location
10404 SAND SPRINGS AVE, DALLAS, TX 75227
Unique Key
1317908366
18-00056143
Service Request Number: 18-00056143 • Address: 831 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00056143
Address
831 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-23T15:55:45.000
Status
Duplicate (closed)
Created Date
2018-02-08T15:55:45.000
Update Date
2018-02-17T13:52:16.000
Closed Date
2018-02-17T13:52:16.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2482498.7761929
Y Coordinate
6960874.38022565
Lat Long Location
831 N BISHOP AVE, DALLAS, TX 75208
Unique Key
1312066129
17-00518200
Service Request Number: 17-00518200 • Address: 8401 DOUGLAS AVE, DALLAS, TX • City Council District: 13
Service Request Number
17-00518200
Address
8401 DOUGLAS AVE, DALLAS, TX
City Council District
13
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T12:03:28.000
Status
Closed
Created Date
2017-10-19T12:03:28.000
Update Date
2017-10-26T13:34:07.000
Closed Date
2017-10-26T13:34:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2487764.67400142
Y Coordinate
7001751.20053607
Lat Long Location
8401 DOUGLAS AVE, DALLAS, TX
Unique Key
1299770632
17-00552598
Service Request Number: 17-00552598 • Address: 1507 POCONO TRL, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552598
Address
1507 POCONO TRL, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T11:55:06.000
Status
Closed
Created Date
2017-11-11T11:55:06.000
Update Date
2017-11-11T12:36:29.000
Closed Date
2017-11-11T12:36:29.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539828.47449383
Y Coordinate
6956172.9251139
Lat Long Location
1507 POCONO TRL, DALLAS, TX 75217
Unique Key
1302667214
17-00526698
Service Request Number: 17-00526698 • Address: 3849 ECHO BROOK LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00526698
Address
3849 ECHO BROOK LN, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T09:14:33.000
Status
Closed
Created Date
2017-10-25T09:14:33.000
Update Date
2017-10-26T08:06:44.000
Closed Date
2017-10-26T08:06:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475256.45709466
Y Coordinate
7011247.53547036
Lat Long Location
3849 ECHO BROOK LN, DALLAS, TX 75229
Unique Key
1300521616
17-00529664
Service Request Number: 17-00529664 • Address: 408 S BECKLEY AVE, DALLAS, 75203 • City Council District: 1
Service Request Number
17-00529664
Address
408 S BECKLEY AVE, DALLAS, 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-02T15:48:08.000
Status
Closed
Created Date
2017-10-26T15:48:08.000
Update Date
2017-10-26T15:49:56.000
Closed Date
2017-10-26T15:49:56.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2484154.69546573
Y Coordinate
6957095.89766938
Lat Long Location
408 S BECKLEY AVE, DALLAS, 75203
Unique Key
1300757164
17-00526213
Service Request Number: 17-00526213 • Address: 3200 LOCKMOOR LN, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00526213
Address
3200 LOCKMOOR LN, DALLAS, TX 75220
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T18:01:21.000
Status
Closed
Created Date
2017-10-24T18:01:21.000
Update Date
2017-10-26T11:32:15.000
Closed Date
2017-10-26T11:32:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468457.50360659
Y Coordinate
7006602.44561244
Lat Long Location
3200 LOCKMOOR LN, DALLAS, TX 75220
Unique Key
1300466849
17-00552367
Service Request Number: 17-00552367 • Address: 600 N BEACON ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00552367
Address
600 N BEACON ST, DALLAS, TX 75214
City Council District
14
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T23:04:17.000
Status
Closed
Created Date
2017-11-10T23:04:17.000
Update Date
2017-11-11T05:42:21.000
Closed Date
2017-11-11T05:42:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503122.12044184
Y Coordinate
6979979.48426439
Lat Long Location
600 N BEACON ST, DALLAS, TX 75214
Unique Key
1302635386
17-00520030
Service Request Number: 17-00520030 • Address: 611 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00520030
Address
611 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-05T11:46:22.000
Status
Closed
Created Date
2017-10-20T11:46:22.000
Update Date
2017-10-26T10:38:40.000
Closed Date
2017-10-26T10:38:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481191.29255842
Y Coordinate
6958105.24873259
Lat Long Location
611 W 10TH ST, DALLAS, TX 75208
Unique Key
1299912624
18-00069981
Service Request Number: 18-00069981 • Address: 116 E PEMBROKE AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
18-00069981
Address
116 E PEMBROKE AVE, DALLAS, TX 75203
City Council District
4
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T09:20:48.000
Status
Closed
Created Date
2018-02-17T09:20:48.000
Update Date
2018-02-17T13:13:21.000
Closed Date
2018-02-17T13:13:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484365.61193988
Y Coordinate
6955555.97385285
Lat Long Location
116 E PEMBROKE AVE, DALLAS, TX 75203
Unique Key
1313213055
17-00529665
Service Request Number: 17-00529665 • Address: 9653 FERRIS BRANCH BLVD, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00529665
Address
9653 FERRIS BRANCH BLVD, DALLAS, TX 75243
City Council District
10
Department
Street Services
Service Request Type
Objects Dropped in Inlet-Hazardous - PBW (DISPATCH)
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T15:48:31.000
Status
Closed
Created Date
2017-10-26T15:48:31.000
Update Date
2017-10-26T16:38:59.000
Closed Date
2017-10-26T16:38:59.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512950.54403968
Y Coordinate
7015812.563372
Lat Long Location
9653 FERRIS BRANCH BLVD, DALLAS, TX 75243
Unique Key
1300757250
17-00508552
Service Request Number: 17-00508552 • Address: GLENCOE ST & ELLSWORTH AVE, DALLAS, TX • City Council District: 14
Service Request Number
17-00508552
Address
GLENCOE ST & ELLSWORTH AVE, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
Traffic Violations - Chronic (Evenings) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-26T18:37:03.000
Status
Closed
Created Date
2017-10-12T18:37:03.000
Update Date
2017-10-26T09:34:23.000
Closed Date
2017-10-26T09:34:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497752.27611021
Y Coordinate
6990566.06387112
Lat Long Location
GLENCOE ST & ELLSWORTH AVE, DALLAS, TX
Unique Key
1298938668
18-00431045
Service Request Number: 18-00431045 • Address: 8823 CHERRYBROOK DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00431045
Address
8823 CHERRYBROOK DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-30T16:55:32.000
Status
Closed
Created Date
2018-08-23T16:55:32.000
Update Date
2018-08-30T10:24:44.000
Closed Date
2018-08-30T10:24:44.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2531163.25425101
Y Coordinate
6956614.22974816
Lat Long Location
8823 CHERRYBROOK DR, DALLAS, TX 75217
Unique Key
1343833771
17-00527521
Service Request Number: 17-00527521 • Address: 408 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00527521
Address
408 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T14:15:53.000
Status
Closed
Created Date
2017-10-25T14:15:53.000
Update Date
2017-10-26T15:32:57.000
Closed Date
2017-10-26T15:32:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482992.91566595
Y Coordinate
6959339.15731078
Lat Long Location
408 N MADISON AVE, DALLAS, TX 75208
Unique Key
1300578722
17-00529461
Service Request Number: 17-00529461 • Address: 2235 SCOTLAND DR, DALLAS, TX • City Council District: 4
Service Request Number
17-00529461
Address
2235 SCOTLAND DR, DALLAS, TX
City Council District
4
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T14:47:33.000
Status
Closed
Created Date
2017-10-26T14:47:33.000
Update Date
2017-10-26T14:52:18.000
Closed Date
2017-10-26T14:52:18.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2495577.30611602
Y Coordinate
6941715.86672746
Lat Long Location
2235 SCOTLAND DR, DALLAS, TX
Unique Key
1300742398
18-00069741
Service Request Number: 18-00069741 • Address: 710 ANNAROSE DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00069741
Address
710 ANNAROSE DR, DALLAS, TX 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T17:22:38.000
Status
Closed
Created Date
2018-02-16T17:22:38.000
Update Date
2018-02-17T07:55:05.000
Closed Date
2018-02-17T07:55:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480839.00605132
Y Coordinate
6931627.83696862
Lat Long Location
710 ANNAROSE DR, DALLAS, TX 75232
Unique Key
1313186486
18-00070121
Service Request Number: 18-00070121 • Address: 1000 MT AUBURN AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00070121
Address
1000 MT AUBURN AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T11:53:55.000
Status
Closed
Created Date
2018-02-17T11:53:55.000
Update Date
2018-02-17T11:55:08.000
Closed Date
2018-02-17T11:55:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507431.33701248
Y Coordinate
6977793.04989922
Lat Long Location
1000 MT AUBURN AVE, DALLAS, TX 75223
Unique Key
1313224997
17-00552732
Service Request Number: 17-00552732 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552732
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T14:31:16.000
Status
Closed
Created Date
2017-11-11T14:31:16.000
Update Date
2017-11-11T14:33:54.000
Closed Date
2017-11-11T14:33:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302676043
17-00511737
Service Request Number: 17-00511737 • Address: 7040 N CENTRAL SERV E, DALLAS, 75206 • City Council District: 14
Service Request Number
17-00511737
Address
7040 N CENTRAL SERV E, DALLAS, 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-28T07:23:14.000
Status
Closed
Created Date
2017-10-16T07:23:14.000
Update Date
2017-10-25T15:36:17.000
Closed Date
2017-10-25T15:36:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499346.01948911
Y Coordinate
6996655.31289922
Lat Long Location
7040 N CENTRAL SERV E, DALLAS, 75206
Unique Key
1299245165
18-00080856
Service Request Number: 18-00080856 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00080856
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T08:54:32.000
Status
Closed
Created Date
2018-02-24T08:54:32.000
Update Date
2018-02-24T08:55:14.000
Closed Date
2018-02-24T08:55:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314074840
17-00523999
Service Request Number: 17-00523999 • Address: 2555 WEBB CHAPEL EXT, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00523999
Address
2555 WEBB CHAPEL EXT, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-22T16:38:03.000
Status
Closed
Created Date
2017-10-23T16:38:03.000
Update Date
2017-10-25T15:10:41.000
Closed Date
2017-10-25T15:10:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2467515.4168968
Y Coordinate
6997326.77572011
Lat Long Location
2555 WEBB CHAPEL EXT, DALLAS, TX 75220
Unique Key
1300284481
17-00494590
Service Request Number: 17-00494590 • Address: 1226 ANDERSON AVE, DALLAS, 75211 • City Council District: 6
Service Request Number
17-00494590
Address
1226 ANDERSON AVE, DALLAS, 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-01T09:54:13.000
Status
Closed
Created Date
2017-10-04T09:54:13.000
Update Date
2017-10-26T15:00:04.000
Closed Date
2017-10-26T15:00:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2455286.09771276
Y Coordinate
6961861.40420938
Lat Long Location
1226 ANDERSON AVE, DALLAS, 75211
Unique Key
1297731482
16-00542361
Service Request Number: 16-00542361 • Address: 3600 WENDELKIN ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
16-00542361
Address
3600 WENDELKIN ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-11-21T14:38:49.000
Status
Closed
Created Date
2016-10-24T14:38:49.000
Update Date
2017-10-25T18:34:09.000
Closed Date
2017-10-25T18:34:09.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500013.11724984
Y Coordinate
6963198.4935067
Lat Long Location
3600 WENDELKIN ST, DALLAS, TX 75215
Unique Key
1232794160
17-00527846
Service Request Number: 17-00527846 • Address: 1724 N PRAIRIE CREEK RD, DALLAS, 75217 • City Council District: 5
Service Request Number
17-00527846
Address
1724 N PRAIRIE CREEK RD, DALLAS, 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T16:14:48.000
Status
Closed
Created Date
2017-10-25T16:14:48.000
Update Date
2017-10-26T09:19:57.000
Closed Date
2017-10-26T09:19:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2532526.84691291
Y Coordinate
6957532.46074338
Lat Long Location
1724 N PRAIRIE CREEK RD, DALLAS, 75217
Unique Key
1300603311
17-00509851
Service Request Number: 17-00509851 • Address: 7459 WALLING LN, DALLAS, TX 75231 • City Council District: 9
Service Request Number
17-00509851
Address
7459 WALLING LN, DALLAS, TX 75231
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-19T13:41:59.000
Status
Closed
Created Date
2017-10-13T13:41:59.000
Update Date
2017-10-26T15:38:46.000
Closed Date
2017-10-26T15:38:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2510237.09916935
Y Coordinate
6998738.9825326
Lat Long Location
7459 WALLING LN, DALLAS, TX 75231
Unique Key
1299039133
17-00552296
Service Request Number: 17-00552296 • Address: BROADMOOR DR & JUPITER RD, DALLAS, TX • City Council District: 9
Service Request Number
17-00552296
Address
BROADMOOR DR & JUPITER RD, DALLAS, TX
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T18:41:41.000
Status
Closed
Created Date
2017-11-10T18:41:41.000
Update Date
2017-11-11T07:50:21.000
Closed Date
2017-11-11T07:50:21.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526336.20631392
Y Coordinate
7000293.57332285
Lat Long Location
BROADMOOR DR & JUPITER RD, DALLAS, TX
Unique Key
1302621066
18-00080902
Service Request Number: 18-00080902 • Address: 4900 W LAWTHER DR, DALLAS, TX 75238 • City Council District: 9
Service Request Number
18-00080902
Address
4900 W LAWTHER DR, DALLAS, TX 75238
City Council District
9
Department
Street Services
Service Request Type
High Water Alarms Flooded Roadway Warning System - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T09:52:01.000
Status
Closed
Created Date
2018-02-24T09:52:01.000
Update Date
2018-02-24T13:10:49.000
Closed Date
2018-02-24T13:10:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2511530.35711796
Y Coordinate
6998758.23497586
Lat Long Location
4900 W LAWTHER DR, DALLAS, TX 75238
Unique Key
1314078829
17-00467698
Service Request Number: 17-00467698 • Address: 6210 TELLURIDE LN, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00467698
Address
6210 TELLURIDE LN, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-27T09:53:38.000
Status
Closed
Created Date
2017-09-18T09:53:38.000
Update Date
2017-10-26T11:29:39.000
Closed Date
2017-10-26T11:29:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2489925.56804975
Y Coordinate
7048201.82497878
Lat Long Location
6210 TELLURIDE LN, DALLAS, TX 75252
Unique Key
1295321480
18-00067968
Service Request Number: 18-00067968 • Address: 3612 VALLEY RIDGE RD, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00067968
Address
3612 VALLEY RIDGE RD, DALLAS, TX 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T07:17:00.000
Status
Closed
Created Date
2018-02-16T07:17:00.000
Update Date
2018-02-17T07:56:24.000
Closed Date
2018-02-17T07:56:24.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472350.76545335
Y Coordinate
7005913.20273907
Lat Long Location
3612 VALLEY RIDGE RD, DALLAS, TX 75220
Unique Key
1313062510
17-00526233
Service Request Number: 17-00526233 • Address: 5821 MELETIO LN, DALLAS, 75230 • City Council District: 13
Service Request Number
17-00526233
Address
5821 MELETIO LN, DALLAS, 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T18:16:44.000
Status
Closed
Created Date
2017-10-24T18:16:44.000
Update Date
2017-10-25T15:53:00.000
Closed Date
2017-10-25T15:53:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487400.61365917
Y Coordinate
7020559.26478107
Lat Long Location
5821 MELETIO LN, DALLAS, 75230
Unique Key
1300469019
17-00525985
Service Request Number: 17-00525985 • Address: 3309 MARVIN D LOVE SERV W, DALLAS, 75224 • City Council District: 4
Service Request Number
17-00525985
Address
3309 MARVIN D LOVE SERV W, DALLAS, 75224
City Council District
4
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T16:06:08.000
Status
Closed
Created Date
2017-10-24T16:06:08.000
Update Date
2017-10-26T07:23:41.000
Closed Date
2017-10-26T07:23:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2481247.7420955
Y Coordinate
6943441.29877212
Lat Long Location
3309 MARVIN D LOVE SERV W, DALLAS, 75224
Unique Key
1300444009
17-00552426
Service Request Number: 17-00552426 • Address: 1312 AMOS ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00552426
Address
1312 AMOS ST, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T08:34:11.000
Status
Closed
Created Date
2017-11-11T08:34:11.000
Update Date
2017-11-11T13:06:51.000
Closed Date
2017-11-11T13:06:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478026.25774142
Y Coordinate
6968615.99632388
Lat Long Location
1312 AMOS ST, DALLAS, TX 75212
Unique Key
1302653982
18-00132859
Service Request Number: 18-00132859 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132859
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T11:53:55.000
Status
Closed
Created Date
2018-03-24T11:53:55.000
Update Date
2018-03-24T11:54:32.000
Closed Date
2018-03-24T11:54:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317906890
17-00552469
Service Request Number: 17-00552469 • Address: 2700 COMMERCE ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00552469
Address
2700 COMMERCE ST, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T09:37:41.000
Status
Closed
Created Date
2017-11-11T09:37:41.000
Update Date
2017-11-11T09:38:56.000
Closed Date
2017-11-11T09:38:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495636.94840444
Y Coordinate
6972054.34437507
Lat Long Location
2700 COMMERCE ST, DALLAS, TX 75226
Unique Key
1302657552
17-00526737
Service Request Number: 17-00526737 • Address: 10111 ROYAL HIGHLANDS DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00526737
Address
10111 ROYAL HIGHLANDS DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T09:27:17.000
Status
Closed
Created Date
2017-10-25T09:27:17.000
Update Date
2017-10-26T16:55:10.000
Closed Date
2017-10-26T16:55:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513946.19051676
Y Coordinate
7010348.66435913
Lat Long Location
10111 ROYAL HIGHLANDS DR, DALLAS, TX 75238
Unique Key
1300524381
18-00107050
Service Request Number: 18-00107050 • Address: 9702 CHATEAU AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00107050
Address
9702 CHATEAU AVE, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T11:02:36.000
Status
Closed
Created Date
2018-03-10T11:02:36.000
Update Date
2018-03-10T16:26:22.000
Closed Date
2018-03-10T16:26:22.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2535621.04485235
Y Coordinate
6959851.34294861
Lat Long Location
9702 CHATEAU AVE, DALLAS, TX 75217
Unique Key
1316027973
17-00509807
Service Request Number: 17-00509807 • Address: S PLEASANT WOODS DR & TRAIL AVE, DALLAS, TX • City Council District: 5
Service Request Number
17-00509807
Address
S PLEASANT WOODS DR & TRAIL AVE, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-10T13:23:06.000
Status
Closed
Created Date
2017-10-13T13:23:06.000
Update Date
2017-10-25T16:54:18.000
Closed Date
2017-10-25T16:54:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2539416.45152678
Y Coordinate
6946230.02065651
Lat Long Location
S PLEASANT WOODS DR & TRAIL AVE, DALLAS, TX
Unique Key
1299035518
17-00551574
Service Request Number: 17-00551574 • Address: 3201 HAMILTON AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00551574
Address
3201 HAMILTON AVE, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T12:35:10.000
Status
Closed
Created Date
2017-11-10T12:35:10.000
Update Date
2017-11-11T07:55:42.000
Closed Date
2017-11-11T07:55:41.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503833.98516084
Y Coordinate
6967171.08997492
Lat Long Location
3201 HAMILTON AVE, DALLAS, TX 75210
Unique Key
1302554493
17-00551396
Service Request Number: 17-00551396 • Address: 10735 SUNNYDALE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551396
Address
10735 SUNNYDALE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T11:16:52.000
Status
Closed
Created Date
2017-11-10T11:16:52.000
Update Date
2017-11-11T07:56:11.000
Closed Date
2017-11-11T07:56:10.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539814.04745036
Y Coordinate
6956830.68535087
Lat Long Location
10735 SUNNYDALE DR, DALLAS, TX 75217
Unique Key
1302539488
17-00552695
Service Request Number: 17-00552695 • Address: S POLK ST & W ILLINOIS AVE, DALLAS, TX • City Council District: 4
Service Request Number
17-00552695
Address
S POLK ST & W ILLINOIS AVE, DALLAS, TX
City Council District
4
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T13:46:33.000
Status
Closed
Created Date
2017-11-11T13:46:33.000
Update Date
2017-11-11T22:13:14.000
Closed Date
2017-11-11T22:13:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478969.93883582
Y Coordinate
6949038.22210267
Lat Long Location
S POLK ST & W ILLINOIS AVE, DALLAS, TX
Unique Key
1302673760
17-00527411
Service Request Number: 17-00527411 • Address: 1921 STOVALL DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527411
Address
1921 STOVALL DR, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Sidewalk Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T13:35:25.000
Status
Closed
Created Date
2017-10-25T13:35:25.000
Update Date
2017-10-25T14:28:10.000
Closed Date
2017-10-25T14:28:10.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491642.68202785
Y Coordinate
6944329.40880217
Lat Long Location
1921 STOVALL DR, DALLAS, TX 75216
Unique Key
1300570915
17-00081628
Service Request Number: 17-00081628 • Address: 2526 PALO ALTO DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00081628
Address
2526 PALO ALTO DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-15T15:10:25.000
Status
Closed
Created Date
2017-02-24T15:10:25.000
Update Date
2017-10-26T12:35:28.000
Closed Date
2017-10-26T12:35:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497316.19611636
Y Coordinate
6924240.35413404
Lat Long Location
2526 PALO ALTO DR, DALLAS, TX 75241
Unique Key
1253946267
18-00068435
Service Request Number: 18-00068435 • Address: 3810 HAPPY CANYON DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00068435
Address
3810 HAPPY CANYON DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T10:17:55.000
Status
Closed
Created Date
2018-02-16T10:17:55.000
Update Date
2018-02-17T07:55:54.000
Closed Date
2018-02-17T07:55:54.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504745.56189295
Y Coordinate
6932150.7683361
Lat Long Location
3810 HAPPY CANYON DR, DALLAS, TX 75241
Unique Key
1313096103
18-00069984
Service Request Number: 18-00069984 • Address: 3117 PRUITT AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00069984
Address
3117 PRUITT AVE, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T09:23:57.000
Status
Closed
Created Date
2018-02-17T09:23:57.000
Update Date
2018-02-17T11:00:37.000
Closed Date
2018-02-17T11:00:37.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2533030.7859635
Y Coordinate
6965894.85856199
Lat Long Location
3117 PRUITT AVE, DALLAS, TX 75227
Unique Key
1313213264
17-00552652
Service Request Number: 17-00552652 • Address: 2300 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00552652
Address
2300 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T12:58:52.000
Status
Closed
Created Date
2017-11-11T12:58:52.000
Update Date
2017-11-11T12:59:27.000
Closed Date
2017-11-11T12:59:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484270.24469787
Y Coordinate
6949110.28839008
Lat Long Location
2300 S BECKLEY AVE, DALLAS, TX 75224
Unique Key
1302670899
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