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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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18-00107072
Service Request Number: 18-00107072 • Address: 8927 LARCHWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00107072
Address
8927 LARCHWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T11:18:58.000
Status
Closed
Created Date
2018-03-10T11:18:58.000
Update Date
2018-03-10T12:24:46.000
Closed Date
2018-03-10T12:24:46.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2519561.86782687
Y Coordinate
7003846.12876185
Lat Long Location
8927 LARCHWOOD DR, DALLAS, TX 75238
Unique Key
1316029714
17-00500187
Service Request Number: 17-00500187 • Address: 3536 JANE LN, DALLAS, 75247 • City Council District: 6
Service Request Number
17-00500187
Address
3536 JANE LN, DALLAS, 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-18T10:51:30.000
Status
Closed
Created Date
2017-10-07T10:51:30.000
Update Date
2017-11-12T00:04:16.000
Closed Date
2017-11-12T00:04:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2466647.89249021
Y Coordinate
6980258.84662593
Lat Long Location
3536 JANE LN, DALLAS, 75247
Unique Key
1298200023
17-00520243
Service Request Number: 17-00520243 • Address: 6500 S COCKRELL HILL RD, DALLAS, TX 75236 • Department: Code Compliance District Group
Service Request Number
17-00520243
Address
6500 S COCKRELL HILL RD, DALLAS, TX 75236
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-16T13:11:05.000
Status
Closed
Created Date
2017-10-20T13:11:05.000
Update Date
2017-10-26T15:08:20.000
Closed Date
2017-10-26T15:08:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2463515.68838831
Y Coordinate
6929803.41404909
Lat Long Location
6500 S COCKRELL HILL RD, DALLAS, TX 75236
Unique Key
1299927998
17-00524956
Service Request Number: 17-00524956 • Address: 3041 TOWNSEND DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00524956
Address
3041 TOWNSEND DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:26:15.000
Status
Closed
Created Date
2017-10-24T10:26:15.000
Update Date
2017-10-26T09:15:15.000
Closed Date
2017-10-26T09:15:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466655.00660207
Y Coordinate
7013759.29285908
Lat Long Location
3041 TOWNSEND DR, DALLAS, TX 75229
Unique Key
1300370989
18-00078488
Service Request Number: 18-00078488 • Address: 1728 RIDGEDORF DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00078488
Address
1728 RIDGEDORF DR, DALLAS, TX 75217
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T16:50:45.000
Status
Closed
Created Date
2018-02-22T16:50:45.000
Update Date
2018-02-24T09:09:19.000
Closed Date
2018-02-22T19:17:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2529507.38027455
Y Coordinate
6957571.13207202
Lat Long Location
1728 RIDGEDORF DR, DALLAS, TX 75217
Unique Key
1313878867
18-00067919
Service Request Number: 18-00067919 • Address: 9737 AMBERTON PKWY, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00067919
Address
9737 AMBERTON PKWY, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-02T01:28:41.000
Status
Closed
Created Date
2018-02-16T01:28:41.000
Update Date
2018-02-17T07:56:28.000
Closed Date
2018-02-17T07:56:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2508730.24336428
Y Coordinate
7022308.17640238
Lat Long Location
9737 AMBERTON PKWY, DALLAS, TX 75243
Unique Key
1313056001
17-00543324
Service Request Number: 17-00543324 • Address: 4015 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 3
Service Request Number
17-00543324
Address
4015 S HAMPTON RD, DALLAS, TX 75224
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-06T12:18:15.000
Status
Closed
Created Date
2017-11-05T12:18:15.000
Update Date
2017-11-11T13:30:20.000
Closed Date
2017-11-11T13:30:20.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2473851.84371739
Y Coordinate
6939187.54801871
Lat Long Location
4015 S HAMPTON RD, DALLAS, TX 75224
Unique Key
1301855730
17-00229923
Service Request Number: 17-00229923 • Address: 5229 FOX HILL LN, DALLAS, TX 75232 • City Council District: 4
Service Request Number
17-00229923
Address
5229 FOX HILL LN, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-06-28T08:34:15.000
Status
Closed
Created Date
2017-05-16T08:34:15.000
Update Date
2017-10-26T10:36:20.000
Closed Date
2017-10-26T10:36:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479413.39910147
Y Coordinate
6934946.56804137
Lat Long Location
5229 FOX HILL LN, DALLAS, TX 75232
Unique Key
1271993416
17-00524196
Service Request Number: 17-00524196 • Address: 8526 WESTFIELD DR, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00524196
Address
8526 WESTFIELD DR, DALLAS, 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-06T18:58:29.000
Status
Closed
Created Date
2017-10-23T18:58:29.000
Update Date
2017-10-25T15:47:15.000
Closed Date
2017-10-25T15:47:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2503570.41137746
Y Coordinate
7014749.96408886
Lat Long Location
8526 WESTFIELD DR, DALLAS, 75243
Unique Key
1300301306
18-00079174
Service Request Number: 18-00079174 • Address: 2516 HONDO AVE, DALLAS, TX 75219 • City Council District: 2
Service Request Number
18-00079174
Address
2516 HONDO AVE, DALLAS, TX 75219
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-04-06T09:27:16.000
Status
Closed
Created Date
2018-02-23T09:27:16.000
Update Date
2018-03-24T09:48:16.000
Closed Date
2018-03-24T09:48:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484424.56279945
Y Coordinate
6981963.17944239
Lat Long Location
2516 HONDO AVE, DALLAS, TX 75219
Unique Key
1313936551
17-00552254
Service Request Number: 17-00552254 • Address: 3806 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00552254
Address
3806 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T17:43:56.000
Status
Closed
Created Date
2017-11-10T17:43:56.000
Update Date
2017-11-11T07:50:28.000
Closed Date
2017-11-11T07:50:28.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527090.20640822
Y Coordinate
6967832.75887625
Lat Long Location
3806 S BUCKNER BLVD, DALLAS, TX 75227
Unique Key
1302614732
17-00550963
Service Request Number: 17-00550963 • Address: 7200 THURSTON DR, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00550963
Address
7200 THURSTON DR, DALLAS, TX 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T08:50:42.000
Status
Closed
Created Date
2017-11-10T08:50:42.000
Update Date
2017-11-11T07:56:33.000
Closed Date
2017-11-11T07:56:33.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475340.28129184
Y Coordinate
6989811.46899652
Lat Long Location
7200 THURSTON DR, DALLAS, TX 75235
Unique Key
1302504665
17-00339468
Service Request Number: 17-00339468 • Address: BLYSTONE LN & DENTON DR, DALLAS, TX • City Council District: 6
Service Request Number
17-00339468
Address
BLYSTONE LN & DENTON DR, DALLAS, TX
City Council District
6
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T14:53:00.000
Status
Closed
Created Date
2017-07-12T14:53:00.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-07-28T14:04:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2465331.1645726
Y Coordinate
7004633.21546511
Lat Long Location
BLYSTONE LN & DENTON DR, DALLAS, TX
Unique Key
1284250564
17-00528834
Service Request Number: 17-00528834 • Address: REGAL ROW & N STEMMONS SERV W, DALLAS, TX • City Council District: 6
Service Request Number
17-00528834
Address
REGAL ROW & N STEMMONS SERV W, DALLAS, TX
City Council District
6
Department
Street Services
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-30T11:15:32.000
Status
Closed
Created Date
2017-10-26T11:15:32.000
Update Date
2017-10-26T11:57:04.000
Closed Date
2017-10-26T11:57:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467442.10920453
Y Coordinate
6990765.80736713
Lat Long Location
REGAL ROW & N STEMMONS SERV W, DALLAS, TX
Unique Key
1300692321
18-00068057
Service Request Number: 18-00068057 • Address: 10847 SANDEN DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00068057
Address
10847 SANDEN DR, DALLAS, 75238
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T08:10:06.000
Status
Closed
Created Date
2018-02-16T08:10:06.000
Update Date
2018-02-17T15:07:02.000
Closed Date
2018-02-17T15:07:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2522762.36148677
Y Coordinate
7014705.42683062
Lat Long Location
10847 SANDEN DR, DALLAS, 75238
Unique Key
1313069272
17-00525945
Service Request Number: 17-00525945 • Address: 7546 WESLEYAN DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00525945
Address
7546 WESLEYAN DR, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T15:50:42.000
Status
Closed
Created Date
2017-10-24T15:50:42.000
Update Date
2017-10-25T15:07:29.000
Closed Date
2017-10-25T15:07:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487408.96885265
Y Coordinate
6925967.385238
Lat Long Location
7546 WESLEYAN DR, DALLAS, TX 75241
Unique Key
1300440309
18-00049845
Service Request Number: 18-00049845 • Address: 3256 TIMBERVIEW RD, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00049845
Address
3256 TIMBERVIEW RD, DALLAS, TX 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-06T14:19:28.000
Status
Closed
Created Date
2018-02-04T14:19:28.000
Update Date
2018-02-17T07:55:55.000
Closed Date
2018-02-17T07:55:55.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469519.90477972
Y Coordinate
7008359.27778269
Lat Long Location
3256 TIMBERVIEW RD, DALLAS, TX 75229
Unique Key
1311614043
17-00527040
Service Request Number: 17-00527040 • Address: 4002 KOSTNER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527040
Address
4002 KOSTNER AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T11:13:52.000
Status
Closed
Created Date
2017-10-25T11:13:52.000
Update Date
2017-10-26T16:32:21.000
Closed Date
2017-10-26T16:32:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489904.73951509
Y Coordinate
6940638.2514735
Lat Long Location
4002 KOSTNER AVE, DALLAS, TX 75216
Unique Key
1300546163
17-00462411
Service Request Number: 17-00462411 • Address: 7315 HUNNICUT RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00462411
Address
7315 HUNNICUT RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-12T10:04:02.000
Status
Closed
Created Date
2017-09-14T10:04:02.000
Update Date
2017-10-25T16:19:16.000
Closed Date
2017-10-25T16:19:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2517794.53861957
Y Coordinate
6974648.4578869
Lat Long Location
7315 HUNNICUT RD, DALLAS, TX 75227
Unique Key
1294858964
18-00070311
Service Request Number: 18-00070311 • Address: N BOND AVE & HEYWORTH ST, DALLAS, TX • City Council District: 6
Service Request Number
18-00070311
Address
N BOND AVE & HEYWORTH ST, DALLAS, TX
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T15:03:46.000
Status
Closed
Created Date
2018-02-17T15:03:46.000
Update Date
2018-02-17T16:11:53.000
Closed Date
2018-02-17T16:11:53.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2457671.5870046
Y Coordinate
6958362.2718522
Lat Long Location
N BOND AVE & HEYWORTH ST, DALLAS, TX
Unique Key
1313239370
17-00552396
Service Request Number: 17-00552396 • Address: 4849 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00552396
Address
4849 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Confined in Vehicle - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T07:33:14.000
Status
Closed
Created Date
2017-11-11T07:33:14.000
Update Date
2017-11-11T15:02:36.000
Closed Date
2017-11-11T15:02:36.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2458579.14159292
Y Coordinate
6948823.53359554
Lat Long Location
4849 W ILLINOIS AVE, DALLAS, TX 75211
Unique Key
1302651047
18-00069800
Service Request Number: 18-00069800 • Address: 534 N PLEASANT WOODS DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00069800
Address
534 N PLEASANT WOODS DR, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Tethering - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-23T18:12:56.000
Status
Closed
Created Date
2018-02-16T18:12:56.000
Update Date
2018-02-17T16:36:48.000
Closed Date
2018-02-17T16:36:48.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2539332.58477229
Y Coordinate
6950031.75300714
Lat Long Location
534 N PLEASANT WOODS DR, DALLAS, 75217
Unique Key
1313190395
18-00127855
Service Request Number: 18-00127855 • Address: 9419 VIEWSIDE DR, DALLAS, TX 75231 • City Council District: 10
Service Request Number
18-00127855
Address
9419 VIEWSIDE DR, DALLAS, TX 75231
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-26T18:48:55.000
Status
Closed
Created Date
2018-03-21T18:48:55.000
Update Date
2018-03-24T13:23:01.000
Closed Date
2018-03-24T13:23:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508387.3775938
Y Coordinate
7011639.2910028
Lat Long Location
9419 VIEWSIDE DR, DALLAS, TX 75231
Unique Key
1317544464
17-00517707
Service Request Number: 17-00517707 • Address: 11825 COIT RD, DALLAS, 75251 • City Council District: 11
Service Request Number
17-00517707
Address
11825 COIT RD, DALLAS, 75251
City Council District
11
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-18T08:55:52.000
Status
Closed
Created Date
2017-10-19T08:55:52.000
Update Date
2017-10-25T14:43:56.000
Closed Date
2017-10-25T14:43:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499546.70340739
Y Coordinate
7018373.88546103
Lat Long Location
11825 COIT RD, DALLAS, 75251
Unique Key
1299737160
17-00520191
Service Request Number: 17-00520191 • Address: 2850 ASH LN, DALLAS, 75215 • City Council District: 7
Service Request Number
17-00520191
Address
2850 ASH LN, DALLAS, 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-17T12:47:38.000
Status
Closed
Created Date
2017-10-20T12:47:38.000
Update Date
2017-10-25T14:34:05.000
Closed Date
2017-10-25T14:34:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499149.71761209
Y Coordinate
6969197.43484109
Lat Long Location
2850 ASH LN, DALLAS, 75215
Unique Key
1299923937
18-00106910
Service Request Number: 18-00106910 • Address: 1709 DENNISON ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00106910
Address
1709 DENNISON ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T09:20:35.000
Status
Closed
Created Date
2018-03-10T09:20:35.000
Update Date
2018-03-11T12:25:25.000
Closed Date
2018-03-10T22:28:28.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476614.24639016
Y Coordinate
6971382.91038049
Lat Long Location
1709 DENNISON ST, DALLAS, TX 75212
Unique Key
1316018046
17-00476416
Service Request Number: 17-00476416 • Address: 4902 MEADOWCREEK DR, DALLAS, 75248 • City Council District: 12
Service Request Number
17-00476416
Address
4902 MEADOWCREEK DR, DALLAS, 75248
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-03T09:21:32.000
Status
Closed
Created Date
2017-09-22T09:21:32.000
Update Date
2017-10-26T11:26:26.000
Closed Date
2017-10-26T11:26:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2492938.11243331
Y Coordinate
7040334.38074023
Lat Long Location
4902 MEADOWCREEK DR, DALLAS, 75248
Unique Key
1296008821
18-00006788
Service Request Number: 18-00006788 • Address: 4484 AVONDALE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00006788
Address
4484 AVONDALE AVE, DALLAS, 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-07T13:46:08.000
Status
Duplicate (closed)
Created Date
2018-01-05T13:46:08.000
Update Date
2018-03-24T05:54:57.000
Closed Date
2018-03-24T05:54:58.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490848.43676835
Y Coordinate
6984518.86857479
Lat Long Location
4484 AVONDALE AVE, DALLAS, 75219
Unique Key
1308285589
17-00247727
Service Request Number: 17-00247727 • Address: 1906 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00247727
Address
1906 S HASKELL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-07-10T10:26:52.000
Status
Closed
Created Date
2017-05-25T10:26:52.000
Update Date
2017-10-26T11:43:16.000
Closed Date
2017-10-26T11:43:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506933.30389122
Y Coordinate
6972384.07349592
Lat Long Location
1906 S HASKELL AVE, DALLAS, TX 75223
Unique Key
1274298313
17-00552512
Service Request Number: 17-00552512 • Address: 4700 GURLEY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00552512
Address
4700 GURLEY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T10:23:18.000
Status
Closed
Created Date
2017-11-11T10:23:18.000
Update Date
2017-11-11T10:24:24.000
Closed Date
2017-11-11T10:24:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503657.85849932
Y Coordinate
6973781.35179429
Lat Long Location
4700 GURLEY AVE, DALLAS, TX 75223
Unique Key
1302660796
18-00070173
Service Request Number: 18-00070173 • Address: 4400 ROSS AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070173
Address
4400 ROSS AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T12:36:09.000
Status
Closed
Created Date
2018-02-17T12:36:09.000
Update Date
2018-02-17T13:18:38.000
Closed Date
2018-02-17T13:18:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496595.17245513
Y Coordinate
6979041.6561481
Lat Long Location
4400 ROSS AVE, DALLAS, TX 75204
Unique Key
1313229167
18-00107006
Service Request Number: 18-00107006 • Address: 1509 REYNOLDSTON LN, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00107006
Address
1509 REYNOLDSTON LN, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-21T10:34:31.000
Status
Closed
Created Date
2018-03-10T10:34:31.000
Update Date
2018-03-10T10:35:34.000
Closed Date
2018-03-10T10:35:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477399.63087459
Y Coordinate
6933146.26389778
Lat Long Location
1509 REYNOLDSTON LN, DALLAS, TX 75232
Unique Key
1316025168
17-00552546
Service Request Number: 17-00552546 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552546
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T10:57:50.000
Status
Closed
Created Date
2017-11-11T10:57:50.000
Update Date
2017-11-11T10:58:34.000
Closed Date
2017-11-11T10:58:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302663142
17-00512570
Service Request Number: 17-00512570 • Address: 6631 LEAMEADOW DR, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00512570
Address
6631 LEAMEADOW DR, DALLAS, TX 75248
City Council District
11
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-20T12:03:38.000
Status
Closed
Created Date
2017-10-16T12:03:38.000
Update Date
2017-10-25T15:41:39.000
Closed Date
2017-10-25T15:41:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2491038.46086741
Y Coordinate
7034339.79034605
Lat Long Location
6631 LEAMEADOW DR, DALLAS, TX 75248
Unique Key
1299305311
17-00525002
Service Request Number: 17-00525002 • Address: 1730 BLUEBELL ST, DALLAS, 75226 • City Council District: 2
Service Request Number
17-00525002
Address
1730 BLUEBELL ST, DALLAS, 75226
City Council District
2
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-25T10:39:22.000
Status
Closed
Created Date
2017-10-24T10:39:22.000
Update Date
2017-10-25T15:43:38.000
Closed Date
2017-10-25T15:43:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495879.7002802
Y Coordinate
6969183.47644006
Lat Long Location
1730 BLUEBELL ST, DALLAS, 75226
Unique Key
1300374511
18-00173217
Service Request Number: 18-00173217 • Address: 5600 SWISS AVE, DALLAS, TX 75214 • Department: Code Compliance District Group
Service Request Number
18-00173217
Address
5600 SWISS AVE, DALLAS, TX 75214
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-04-23T02:35:34.000
Status
Closed
Created Date
2018-04-15T02:35:34.000
Update Date
2018-04-15T02:37:36.000
Closed Date
2018-04-15T02:37:36.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502023.3055933
Y Coordinate
6981048.99827522
Lat Long Location
5600 SWISS AVE, DALLAS, TX 75214
Unique Key
1320860817
17-00551540
Service Request Number: 17-00551540 • Address: 10722 ROCKINGHAM ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551540
Address
10722 ROCKINGHAM ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T12:15:21.000
Status
Closed
Created Date
2017-11-10T12:15:21.000
Update Date
2017-11-11T07:55:02.000
Closed Date
2017-11-11T07:55:02.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539715.81834778
Y Coordinate
6959081.78819926
Lat Long Location
10722 ROCKINGHAM ST, DALLAS, TX 75217
Unique Key
1302550335
18-00069101
Service Request Number: 18-00069101 • Address: 2331 KATHLEEN AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00069101
Address
2331 KATHLEEN AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T13:57:14.000
Status
Closed
Created Date
2018-02-16T13:57:14.000
Update Date
2018-02-17T07:55:27.000
Closed Date
2018-02-17T07:55:27.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494288.65937875
Y Coordinate
6943830.88124453
Lat Long Location
2331 KATHLEEN AVE, DALLAS, TX 75216
Unique Key
1313140973
17-00482323
Service Request Number: 17-00482323 • Address: 9612 WINDRIDGE WAY, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00482323
Address
9612 WINDRIDGE WAY, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-06T11:47:02.000
Status
Closed
Created Date
2017-09-26T11:47:02.000
Update Date
2017-10-26T09:16:37.000
Closed Date
2017-10-26T09:16:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535652.5834006
Y Coordinate
6938565.05242887
Lat Long Location
9612 WINDRIDGE WAY, DALLAS, TX 75217
Unique Key
1296514804
17-00523190
Service Request Number: 17-00523190 • Address: 4531 COLUMBIA AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00523190
Address
4531 COLUMBIA AVE, DALLAS, TX 75226
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T12:33:01.000
Status
Closed
Created Date
2017-10-23T12:33:01.000
Update Date
2017-10-26T16:35:00.000
Closed Date
2017-10-26T16:35:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2500879.35180743
Y Coordinate
6975551.45383519
Lat Long Location
4531 COLUMBIA AVE, DALLAS, TX 75226
Unique Key
1300225622
18-00081051
Service Request Number: 18-00081051 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081051
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T12:04:44.000
Status
Closed
Created Date
2018-02-24T12:04:44.000
Update Date
2018-02-24T12:19:37.000
Closed Date
2018-02-24T12:19:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314090091
17-00552544
Service Request Number: 17-00552544 • Address: 9571 RYLIE CREST DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00552544
Address
9571 RYLIE CREST DR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T10:57:16.000
Status
Closed
Created Date
2017-11-11T10:57:16.000
Update Date
2017-11-11T11:54:04.000
Closed Date
2017-11-11T11:54:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535113.48915203
Y Coordinate
6942461.87057018
Lat Long Location
9571 RYLIE CREST DR, DALLAS, TX 75217
Unique Key
1302663032
17-00528003
Service Request Number: 17-00528003 • Address: 1023 TURNER AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00528003
Address
1023 TURNER AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T17:24:30.000
Status
Closed
Created Date
2017-10-25T17:24:30.000
Update Date
2017-10-26T16:48:49.000
Closed Date
2017-10-26T16:48:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479043.34722715
Y Coordinate
6962047.70281028
Lat Long Location
1023 TURNER AVE, DALLAS, TX 75208
Unique Key
1300616386
17-00504739
Service Request Number: 17-00504739 • Address: 3405 TIMBERCREST LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504739
Address
3405 TIMBERCREST LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-14T16:37:44.000
Status
Closed
Created Date
2017-10-10T16:37:44.000
Update Date
2017-10-26T09:08:36.000
Closed Date
2017-10-26T09:08:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467888.76098042
Y Coordinate
6943370.0034228
Lat Long Location
3405 TIMBERCREST LN, DALLAS, TX 75233
Unique Key
1298607027
18-00070120
Service Request Number: 18-00070120 • Address: 4600 COLUMBIA AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
18-00070120
Address
4600 COLUMBIA AVE, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T11:53:54.000
Status
Closed
Created Date
2018-02-17T11:53:54.000
Update Date
2018-02-17T12:00:36.000
Closed Date
2018-02-17T12:00:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501127.11235121
Y Coordinate
6975675.57285369
Lat Long Location
4600 COLUMBIA AVE, DALLAS, TX 75226
Unique Key
1313224994
17-00526917
Service Request Number: 17-00526917 • Address: 4326 FRANK ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00526917
Address
4326 FRANK ST, DALLAS, TX 75210
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T10:29:25.000
Status
Closed
Created Date
2017-10-25T10:29:25.000
Update Date
2017-10-26T16:04:49.000
Closed Date
2017-10-26T16:04:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507501.86733559
Y Coordinate
6969279.67573683
Lat Long Location
4326 FRANK ST, DALLAS, TX 75210
Unique Key
1300537262
18-00069848
Service Request Number: 18-00069848 • Address: 2359 GLENGARIFF DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00069848
Address
2359 GLENGARIFF DR, DALLAS, TX 75228
City Council District
9
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T20:08:50.000
Status
Closed
Created Date
2018-02-16T20:08:50.000
Update Date
2018-02-17T15:36:11.000
Closed Date
2018-02-17T15:36:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2529176.44163335
Y Coordinate
6992890.27038563
Lat Long Location
2359 GLENGARIFF DR, DALLAS, TX 75228
Unique Key
1313194626
17-00523913
Service Request Number: 17-00523913 • Address: 14010 CARILLON DR, DALLAS, 75240 • City Council District: 11
Service Request Number
17-00523913
Address
14010 CARILLON DR, DALLAS, 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T16:17:28.000
Status
Duplicate (closed)
Created Date
2017-10-23T16:17:28.000
Update Date
2017-10-26T15:33:26.000
Closed Date
2017-10-26T15:33:26.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497944.85399277
Y Coordinate
7028880.48132461
Lat Long Location
14010 CARILLON DR, DALLAS, 75240
Unique Key
1300276470
18-00107474
Service Request Number: 18-00107474 • Address: 2630 TEALFORD DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00107474
Address
2630 TEALFORD DR, DALLAS, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T21:23:05.000
Status
Closed
Created Date
2018-03-10T21:23:05.000
Update Date
2018-03-11T07:51:52.000
Closed Date
2018-03-11T07:51:52.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2531097.48381521
Y Coordinate
6993745.10599569
Lat Long Location
2630 TEALFORD DR, DALLAS, 75228
Unique Key
1316062628
18-00070366
Service Request Number: 18-00070366 • Address: 700 GLENDALE ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
18-00070366
Address
700 GLENDALE ST, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T16:15:44.000
Status
Closed
Created Date
2018-02-17T16:15:44.000
Update Date
2018-02-17T16:18:46.000
Closed Date
2018-02-17T16:18:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503387.43636357
Y Coordinate
6980740.7132583
Lat Long Location
700 GLENDALE ST, DALLAS, TX 75214
Unique Key
1313244387
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