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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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17-00517325
Service Request Number: 17-00517325 • Address: N CENTRAL EXPY & L B J FWY, DALLAS, TX • City Council District: 11
Service Request Number
17-00517325
Address
N CENTRAL EXPY & L B J FWY, DALLAS, TX
City Council District
11
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-25T19:11:28.000
Status
Closed
Created Date
2017-10-18T19:11:28.000
Update Date
2017-10-25T15:07:35.000
Closed Date
2017-10-25T15:07:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2501053.71365899
Y Coordinate
7023457.87074748
Lat Long Location
N CENTRAL EXPY & L B J FWY, DALLAS, TX
Unique Key
1299695182
18-00106868
Service Request Number: 18-00106868 • Address: 9515 TEAGARDEN RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00106868
Address
9515 TEAGARDEN RD, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T08:43:56.000
Status
Closed
Created Date
2018-03-10T08:43:56.000
Update Date
2018-03-11T09:32:39.000
Closed Date
2018-03-11T09:32:39.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2534470.98766247
Y Coordinate
6933889.72991624
Lat Long Location
9515 TEAGARDEN RD, DALLAS, TX 75217
Unique Key
1316014946
17-00528053
Service Request Number: 17-00528053 • Address: 3510 CRUTCHER ST, DALLAS, TX 75246 • City Council District: 2
Service Request Number
17-00528053
Address
3510 CRUTCHER ST, DALLAS, TX 75246
City Council District
2
Department
Aviation
Service Request Type
Parking - Pay Lot Booting - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-03T18:00:22.000
Status
Closed
Created Date
2017-10-25T18:00:22.000
Update Date
2017-10-26T07:43:30.000
Closed Date
2017-10-26T07:43:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2497476.10001559
Y Coordinate
6973657.82389931
Lat Long Location
3510 CRUTCHER ST, DALLAS, TX 75246
Unique Key
1300619859
17-00520636
Service Request Number: 17-00520636 • Address: 3359 HAWTHORNE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
17-00520636
Address
3359 HAWTHORNE AVE, DALLAS, 75219
City Council District
14
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-19T15:49:34.000
Status
Closed
Created Date
2017-10-20T15:49:34.000
Update Date
2017-10-25T14:33:18.000
Closed Date
2017-10-25T14:33:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485761.69164576
Y Coordinate
6984949.74555554
Lat Long Location
3359 HAWTHORNE AVE, DALLAS, 75219
Unique Key
1299958805
17-00552468
Service Request Number: 17-00552468 • Address: 1205 NEPTUNE RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00552468
Address
1205 NEPTUNE RD, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T09:37:11.000
Status
Closed
Created Date
2017-11-11T09:37:11.000
Update Date
2017-11-11T10:35:45.000
Closed Date
2017-11-11T10:35:45.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488752.0218885
Y Coordinate
6938657.52630085
Lat Long Location
1205 NEPTUNE RD, DALLAS, TX 75216
Unique Key
1302657499
17-00523553
Service Request Number: 17-00523553 • Address: 614 GREEN COVE LN, DALLAS, 75232 • City Council District: 4
Service Request Number
17-00523553
Address
614 GREEN COVE LN, DALLAS, 75232
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T14:50:51.000
Status
Closed
Created Date
2017-10-23T14:50:51.000
Update Date
2017-10-26T09:03:39.000
Closed Date
2017-10-26T09:03:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481563.1743955
Y Coordinate
6936667.99064766
Lat Long Location
614 GREEN COVE LN, DALLAS, 75232
Unique Key
1300251110
17-00529471
Service Request Number: 17-00529471 • Address: 3823 HOLLAND AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
17-00529471
Address
3823 HOLLAND AVE, DALLAS, TX 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-02T14:50:42.000
Status
Duplicate (closed)
Created Date
2017-10-26T14:50:42.000
Update Date
2017-10-26T14:50:42.000
Closed Date
2017-10-26T14:50:42.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2489479.03794207
Y Coordinate
6983172.02347949
Lat Long Location
3823 HOLLAND AVE, DALLAS, TX 75219
Unique Key
1300743147
17-00549400
Service Request Number: 17-00549400 • Address: 7803 HILLARD DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00549400
Address
7803 HILLARD DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T10:07:23.000
Status
Closed
Created Date
2017-11-09T10:07:23.000
Update Date
2017-11-11T16:32:55.000
Closed Date
2017-11-11T16:32:55.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2525567.44927112
Y Coordinate
6956905.5369075
Lat Long Location
7803 HILLARD DR, DALLAS, TX 75217
Unique Key
1302358574
17-00552470
Service Request Number: 17-00552470 • Address: 1205 NEPTUNE RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00552470
Address
1205 NEPTUNE RD, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-14T09:39:24.000
Status
Closed
Created Date
2017-11-11T09:39:24.000
Update Date
2017-11-11T10:40:47.000
Closed Date
2017-11-11T10:40:47.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488752.0218885
Y Coordinate
6938657.52630085
Lat Long Location
1205 NEPTUNE RD, DALLAS, TX 75216
Unique Key
1302657646
17-00504579
Service Request Number: 17-00504579 • Address: 2011 E ILLINOIS AVE, DALLAS, TX 75216-5216 • City Council District: 4
Service Request Number
17-00504579
Address
2011 E ILLINOIS AVE, DALLAS, TX 75216-5216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-07T15:41:51.000
Status
Closed
Created Date
2017-10-10T15:41:51.000
Update Date
2017-10-26T16:36:54.000
Closed Date
2017-10-26T16:22:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2494310.21165126
Y Coordinate
6948893.39950765
Lat Long Location
2011 E ILLINOIS AVE, DALLAS, TX 75216-5216
Unique Key
1298590004
17-00550368
Service Request Number: 17-00550368 • Address: RICARDO DR & LOLITA DR, DALLAS, TX • City Council District: 5
Service Request Number
17-00550368
Address
RICARDO DR & LOLITA DR, DALLAS, TX
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-10T16:00:42.000
Status
Closed
Created Date
2017-11-09T16:00:42.000
Update Date
2017-11-11T07:57:08.000
Closed Date
2017-11-11T07:57:08.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527926.20154259
Y Coordinate
6963391.81784737
Lat Long Location
RICARDO DR & LOLITA DR, DALLAS, TX
Unique Key
1302430051
17-00410812
Service Request Number: 17-00410812 • Address: 6300 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00410812
Address
6300 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-19T15:47:55.000
Status
Closed
Created Date
2017-08-16T15:47:55.000
Update Date
2017-10-26T15:31:10.000
Closed Date
2017-10-26T15:31:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2523223.48257817
Y Coordinate
6979169.6253738
Lat Long Location
6300 N JIM MILLER RD, DALLAS, TX 75228
Unique Key
1290328353
17-00489437
Service Request Number: 17-00489437 • Address: 1324 CEDAR OAKS BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00489437
Address
1324 CEDAR OAKS BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-06T15:35:39.000
Status
Closed
Created Date
2017-09-30T15:35:39.000
Update Date
2017-10-26T12:23:39.000
Closed Date
2017-10-26T12:23:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485409.6439129
Y Coordinate
6953619.96843606
Lat Long Location
1324 CEDAR OAKS BLVD, DALLAS, TX 75216
Unique Key
1297279622
18-00069926
Service Request Number: 18-00069926 • Address: 5400 LINDSLEY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00069926
Address
5400 LINDSLEY AVE, DALLAS, TX 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T07:08:54.000
Status
Closed
Created Date
2018-02-17T07:08:54.000
Update Date
2018-02-17T07:49:41.000
Closed Date
2018-02-17T07:49:41.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2505374.63550578
Y Coordinate
6976527.15223582
Lat Long Location
5400 LINDSLEY AVE, DALLAS, TX 75223
Unique Key
1313207713
17-00528196
Service Request Number: 17-00528196 • Address: 100 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00528196
Address
100 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T03:33:39.000
Status
Closed
Created Date
2017-10-26T03:33:39.000
Update Date
2017-10-26T03:33:40.000
Closed Date
2017-10-26T03:33:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2484121.34655471
Y Coordinate
6957515.24762558
Lat Long Location
100 W JEFFERSON BLVD, DALLAS, TX 75208
Unique Key
1300636118
18-00107728
Service Request Number: 18-00107728 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107728
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:47:43.000
Status
Closed
Created Date
2018-03-11T10:47:43.000
Update Date
2018-03-11T10:48:14.000
Closed Date
2018-03-11T10:48:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316086849
18-00131945
Service Request Number: 18-00131945 • Address: 12011 LOCH NESS DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00131945
Address
12011 LOCH NESS DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-06T15:26:03.000
Status
Closed
Created Date
2018-03-23T15:26:03.000
Update Date
2018-03-24T15:11:10.000
Closed Date
2018-03-24T15:11:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2524423.51374649
Y Coordinate
7000430.95184362
Lat Long Location
12011 LOCH NESS DR, DALLAS, TX 75218
Unique Key
1317832324
18-00080860
Service Request Number: 18-00080860 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00080860
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T08:57:11.000
Status
Closed
Created Date
2018-02-24T08:57:11.000
Update Date
2018-02-24T08:57:48.000
Closed Date
2018-02-24T08:57:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314075130
17-00550805
Service Request Number: 17-00550805 • Address: 1543 RENNER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00550805
Address
1543 RENNER DR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T07:47:12.000
Status
Closed
Created Date
2017-11-10T07:47:12.000
Update Date
2017-11-11T07:55:56.000
Closed Date
2017-11-11T07:55:55.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2491111.7844157
Y Coordinate
6954749.0614014
Lat Long Location
1543 RENNER DR, DALLAS, TX 75216
Unique Key
1302487737
18-00132978
Service Request Number: 18-00132978 • Address: 9889 BROCKBANK DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00132978
Address
9889 BROCKBANK DR, DALLAS, TX 75220
City Council District
6
Department
Transportation Department
Service Request Type
Parking - General Request - TRN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-26T14:17:55.000
Status
Closed
Created Date
2018-03-24T14:17:55.000
Update Date
2018-03-24T17:26:14.000
Closed Date
2018-03-24T17:18:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466815.61247506
Y Coordinate
7005883.39940526
Lat Long Location
9889 BROCKBANK DR, DALLAS, TX 75220
Unique Key
1317916525
17-00497079
Service Request Number: 17-00497079 • Address: 2609 MAX GOLDBLATT DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00497079
Address
2609 MAX GOLDBLATT DR, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T12:56:56.000
Status
Closed
Created Date
2017-10-05T12:56:56.000
Update Date
2017-10-26T11:31:26.000
Closed Date
2017-10-26T11:31:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2525458.78412715
Y Coordinate
6962892.13690883
Lat Long Location
2609 MAX GOLDBLATT DR, DALLAS, TX 75227
Unique Key
1297923837
17-00528132
Service Request Number: 17-00528132 • Address: 1405 CAPE COD DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00528132
Address
1405 CAPE COD DR, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-11-14T19:53:09.000
Status
Closed
Created Date
2017-10-25T19:53:09.000
Update Date
2017-10-26T09:01:42.000
Closed Date
2017-10-26T09:01:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490238.84464313
Y Coordinate
6946433.53066067
Lat Long Location
1405 CAPE COD DR, DALLAS, TX 75216
Unique Key
1300628366
17-00451574
Service Request Number: 17-00451574 • Address: 7111 MARVIN D LOVE FWY, DALLAS, TX 75237 • City Council District: 8
Service Request Number
17-00451574
Address
7111 MARVIN D LOVE FWY, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-18T22:11:34.000
Status
Closed
Created Date
2017-09-07T22:11:34.000
Update Date
2017-10-26T15:29:29.000
Closed Date
2017-10-26T15:29:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469845.45505442
Y Coordinate
6927466.17053962
Lat Long Location
7111 MARVIN D LOVE FWY, DALLAS, TX 75237
Unique Key
1293964139
17-00529830
Service Request Number: 17-00529830 • Address: 1313 PEABODY AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00529830
Address
1313 PEABODY AVE, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-04T16:49:08.000
Status
Closed
Created Date
2017-10-26T16:49:08.000
Update Date
2017-10-26T16:50:29.000
Closed Date
2017-10-26T16:50:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497449.91227152
Y Coordinate
6963156.48283688
Lat Long Location
1313 PEABODY AVE, DALLAS, TX 75215
Unique Key
1300774063
17-00552250
Service Request Number: 17-00552250 • Address: E SANER AVE & S EWING AVE, DALLAS, TX • City Council District: 4
Service Request Number
17-00552250
Address
E SANER AVE & S EWING AVE, DALLAS, TX
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T17:40:17.000
Status
Closed
Created Date
2017-11-10T17:40:17.000
Update Date
2017-11-11T07:50:32.000
Closed Date
2017-11-11T07:50:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487959.76952607
Y Coordinate
6946572.48029122
Lat Long Location
E SANER AVE & S EWING AVE, DALLAS, TX
Unique Key
1302614443
17-00306900
Service Request Number: 17-00306900 • Address: 6126 HUNTERS VIEW LN, DALLAS, TX 75232 • City Council District: 4
Service Request Number
17-00306900
Address
6126 HUNTERS VIEW LN, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-07-25T13:51:26.000
Status
Closed
Created Date
2017-06-26T13:51:26.000
Update Date
2017-10-26T08:05:58.000
Closed Date
2017-10-26T08:05:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480486.24068193
Y Coordinate
6932083.24778468
Lat Long Location
6126 HUNTERS VIEW LN, DALLAS, TX 75232
Unique Key
1280610607
18-00107191
Service Request Number: 18-00107191 • Address: 700 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00107191
Address
700 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T13:13:29.000
Status
Closed
Created Date
2018-03-10T13:13:29.000
Update Date
2018-03-10T19:22:20.000
Closed Date
2018-03-10T19:22:20.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2480837.31546523
Y Coordinate
6960696.65792182
Lat Long Location
700 W CANTY ST, DALLAS, TX 75208
Unique Key
1316038326
18-00107394
Service Request Number: 18-00107394 • Address: 4616 LUZON ST, DALLAS, 75216 • City Council District: 7
Service Request Number
18-00107394
Address
4616 LUZON ST, DALLAS, 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T18:09:07.000
Status
Closed
Created Date
2018-03-10T18:09:07.000
Update Date
2018-03-10T20:12:37.000
Closed Date
2018-03-10T20:12:37.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508548.07607297
Y Coordinate
6945885.86411749
Lat Long Location
4616 LUZON ST, DALLAS, 75216
Unique Key
1316055056
17-00496527
Service Request Number: 17-00496527 • Address: 10400 HIGH HOLLOWS DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00496527
Address
10400 HIGH HOLLOWS DR, DALLAS, TX 75230
City Council District
11
Department
Code Compliance District Group
Service Request Type
Obstruction Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-03T09:39:49.000
Status
Closed
Created Date
2017-10-05T09:39:49.000
Update Date
2017-10-25T14:35:02.000
Closed Date
2017-10-25T14:35:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2498655.7490307
Y Coordinate
7010095.94186416
Lat Long Location
10400 HIGH HOLLOWS DR, DALLAS, TX 75230
Unique Key
1297884699
18-00127683
Service Request Number: 18-00127683 • Address: 620 ELSBETH AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00127683
Address
620 ELSBETH AVE, DALLAS, 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-28T16:54:00.000
Status
Closed
Created Date
2018-03-21T16:54:00.000
Update Date
2018-03-24T12:21:35.000
Closed Date
2018-03-24T12:21:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483357.90759034
Y Coordinate
6959795.16904401
Lat Long Location
620 ELSBETH AVE, DALLAS, 75208
Unique Key
1317531515
18-00067911
Service Request Number: 18-00067911 • Address: 2900 WILHURT AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00067911
Address
2900 WILHURT AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T00:50:46.000
Status
Closed
Created Date
2018-02-16T00:50:46.000
Update Date
2018-02-17T07:56:35.000
Closed Date
2018-02-17T07:56:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499837.09245659
Y Coordinate
6945409.96802441
Lat Long Location
2900 WILHURT AVE, DALLAS, TX 75216
Unique Key
1313055249
17-00528332
Service Request Number: 17-00528332 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528332
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T08:27:29.000
Status
Closed
Created Date
2017-10-26T08:27:29.000
Update Date
2017-10-26T08:28:01.000
Closed Date
2017-10-26T08:28:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300655067
18-00072192
Service Request Number: 18-00072192 • Address: 1787 IRONWORKS DR, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00072192
Address
1787 IRONWORKS DR, DALLAS, 75253
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-27T21:59:48.000
Status
Closed
Created Date
2018-02-19T21:59:48.000
Update Date
2018-02-24T12:10:35.000
Closed Date
2018-02-24T12:10:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2550750.64210969
Y Coordinate
6936305.28049261
Lat Long Location
1787 IRONWORKS DR, DALLAS, 75253
Unique Key
1313399763
17-00551277
Service Request Number: 17-00551277 • Address: CARBONA DR & HALSLEY RD, DALLAS, TX • City Council District: 5
Service Request Number
17-00551277
Address
CARBONA DR & HALSLEY RD, DALLAS, TX
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T10:36:35.000
Status
Closed
Created Date
2017-11-10T10:36:35.000
Update Date
2017-11-11T07:56:04.000
Closed Date
2017-11-11T07:56:03.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2524547.06873429
Y Coordinate
6953816.59840908
Lat Long Location
CARBONA DR & HALSLEY RD, DALLAS, TX
Unique Key
1302529019
17-00525001
Service Request Number: 17-00525001 • Address: 3500 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00525001
Address
3500 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Public Works Department
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-13T10:38:58.000
Status
Closed
Created Date
2017-10-24T10:38:58.000
Update Date
2017-10-25T16:09:08.000
Closed Date
2017-10-25T16:09:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526943.80048955
Y Coordinate
6980224.86566143
Lat Long Location
3500 N BUCKNER BLVD, DALLAS, TX 75228
Unique Key
1300374441
18-00053878
Service Request Number: 18-00053878 • Address: 5217 LAWNVIEW AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00053878
Address
5217 LAWNVIEW AVE, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-03-22T18:23:32.000
Status
Closed
Created Date
2018-02-07T18:23:32.000
Update Date
2018-02-17T18:17:16.000
Closed Date
2018-02-17T18:17:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514033.84760498
Y Coordinate
6974549.31213207
Lat Long Location
5217 LAWNVIEW AVE, DALLAS, TX 75227
Unique Key
1311915580
18-00069910
Service Request Number: 18-00069910 • Address: 1900 ATLAS DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
18-00069910
Address
1900 ATLAS DR, DALLAS, TX 75216
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T04:22:49.000
Status
Closed
Created Date
2018-02-17T04:22:49.000
Update Date
2018-02-17T10:23:11.000
Closed Date
2018-02-17T10:23:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2493016.81772002
Y Coordinate
6938662.45749333
Lat Long Location
1900 ATLAS DR, DALLAS, TX 75216
Unique Key
1313205307
18-00183361
Service Request Number: 18-00183361 • Address: 718 MANHATTAN DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00183361
Address
718 MANHATTAN DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-05-01T09:13:04.000
Status
Closed
Created Date
2018-04-20T09:13:04.000
Update Date
2018-04-22T20:58:53.000
Closed Date
2018-04-22T20:58:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2529229.45973649
Y Coordinate
6951414.77677927
Lat Long Location
718 MANHATTAN DR, DALLAS, TX 75217
Unique Key
1321987821
17-00483457
Service Request Number: 17-00483457 • Address: 739 MISTY GLEN LN, DALLAS, TX 75232 • City Council District: 4
Service Request Number
17-00483457
Address
739 MISTY GLEN LN, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-30T22:08:21.000
Status
Closed
Created Date
2017-09-26T22:08:21.000
Update Date
2017-10-26T13:01:21.000
Closed Date
2017-10-26T13:01:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481000.54471955
Y Coordinate
6936620.54761944
Lat Long Location
739 MISTY GLEN LN, DALLAS, TX 75232
Unique Key
1296607842
17-00413525
Service Request Number: 17-00413525 • Address: 3727 PICTURELINE DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00413525
Address
3727 PICTURELINE DR, DALLAS, TX 75233
City Council District
3
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-27T18:55:45.000
Status
Closed
Created Date
2017-08-17T18:55:45.000
Update Date
2017-10-26T16:05:07.000
Closed Date
2017-10-26T16:05:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2466672.99715488
Y Coordinate
6939682.93634001
Lat Long Location
3727 PICTURELINE DR, DALLAS, TX 75233
Unique Key
1290558036
18-00132638
Service Request Number: 18-00132638 • Address: 1101 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00132638
Address
1101 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T08:34:39.000
Status
Closed
Created Date
2018-03-24T08:34:39.000
Update Date
2018-03-24T09:52:50.000
Closed Date
2018-03-24T09:52:50.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487650.4053046
Y Coordinate
6955005.76937332
Lat Long Location
1101 S EWING AVE, DALLAS, TX 75216
Unique Key
1317890426
17-00490563
Service Request Number: 17-00490563 • Address: 7151 VINLAND ST, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00490563
Address
7151 VINLAND ST, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T08:51:22.000
Status
Closed
Created Date
2017-10-02T08:51:22.000
Update Date
2017-10-26T11:11:13.000
Closed Date
2017-10-26T11:11:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2525183.32706683
Y Coordinate
6974919.77904815
Lat Long Location
7151 VINLAND ST, DALLAS, TX 75227
Unique Key
1297402835
17-00517800
Service Request Number: 17-00517800 • Address: HUGHES LN & L B J ACRD S, DALLAS, TX • City Council District: 11
Service Request Number
17-00517800
Address
HUGHES LN & L B J ACRD S, DALLAS, TX
City Council District
11
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T09:28:35.000
Status
Closed
Created Date
2017-10-19T09:28:35.000
Update Date
2017-10-25T14:34:03.000
Closed Date
2017-10-25T14:34:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490933.64715623
Y Coordinate
7023493.78386805
Lat Long Location
HUGHES LN & L B J ACRD S, DALLAS, TX
Unique Key
1299743382
17-00525535
Service Request Number: 17-00525535 • Address: 2511 FERNWOOD AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00525535
Address
2511 FERNWOOD AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T13:44:06.000
Status
Closed
Created Date
2017-10-24T13:44:06.000
Update Date
2017-10-26T08:07:59.000
Closed Date
2017-10-26T08:07:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488649.63847625
Y Coordinate
6948216.91911651
Lat Long Location
2511 FERNWOOD AVE, DALLAS, TX 75216
Unique Key
1300412855
17-00552305
Service Request Number: 17-00552305 • Address: 6128 JEREME TRL, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00552305
Address
6128 JEREME TRL, DALLAS, TX 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T18:59:55.000
Status
Closed
Created Date
2017-11-10T18:59:55.000
Update Date
2017-11-11T07:50:08.000
Closed Date
2017-11-11T07:50:07.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Web
X Coordinate
2489362.10689463
Y Coordinate
7052051.15161143
Lat Long Location
6128 JEREME TRL, DALLAS, TX 75252
Unique Key
1302623215
17-00526927
Service Request Number: 17-00526927 • Address: 4326 FRANK ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00526927
Address
4326 FRANK ST, DALLAS, TX 75210
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T10:31:11.000
Status
Closed
Created Date
2017-10-25T10:31:11.000
Update Date
2017-10-26T15:35:44.000
Closed Date
2017-10-26T15:35:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507501.86733559
Y Coordinate
6969279.67573683
Lat Long Location
4326 FRANK ST, DALLAS, TX 75210
Unique Key
1300537890
17-00526772
Service Request Number: 17-00526772 • Address: ASHBY ST & CABELL DR, DALLAS, TX • City Council District: 2
Service Request Number
17-00526772
Address
ASHBY ST & CABELL DR, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-29T09:37:07.000
Status
Closed
Created Date
2017-10-25T09:37:07.000
Update Date
2017-10-25T15:00:25.000
Closed Date
2017-10-25T15:00:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495408.05224888
Y Coordinate
6980207.2600509
Lat Long Location
ASHBY ST & CABELL DR, DALLAS, TX
Unique Key
1300526704
17-00550828
Service Request Number: 17-00550828 • Address: 1406 MENTOR AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00550828
Address
1406 MENTOR AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T07:58:10.000
Status
Closed
Created Date
2017-11-10T07:58:10.000
Update Date
2017-11-11T07:55:08.000
Closed Date
2017-11-11T07:55:08.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490065.10398504
Y Coordinate
6938025.09700293
Lat Long Location
1406 MENTOR AVE, DALLAS, TX 75216
Unique Key
1302490561
18-00069833
Service Request Number: 18-00069833 • Address: 3708 PAGEANT PL, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00069833
Address
3708 PAGEANT PL, DALLAS, 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T19:31:54.000
Status
Closed
Created Date
2018-02-16T19:31:54.000
Update Date
2018-02-17T12:37:23.000
Closed Date
2018-02-17T12:37:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2473241.51831239
Y Coordinate
7019332.49234088
Lat Long Location
3708 PAGEANT PL, DALLAS, 75244
Unique Key
1313193163
18-00068405
Service Request Number: 18-00068405 • Address: 2370 LITTLE POCKET RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00068405
Address
2370 LITTLE POCKET RD, DALLAS, TX 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T10:10:51.000
Status
Closed
Created Date
2018-02-16T10:10:51.000
Update Date
2018-02-17T07:56:04.000
Closed Date
2018-02-17T07:56:04.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516148.74457659
Y Coordinate
6977173.69839558
Lat Long Location
2370 LITTLE POCKET RD, DALLAS, TX 75228
Unique Key
1313094120
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