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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00505221
Service Request Number: 17-00505221 • Address: 6461 LATTA ST, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00505221
Address
6461 LATTA ST, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-15T08:41:08.000
Status
Closed
Created Date
2017-10-11T08:41:08.000
Update Date
2017-10-25T16:10:05.000
Closed Date
2017-10-25T16:10:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518689.5730344
Y Coordinate
6966512.48242681
Lat Long Location
6461 LATTA ST, DALLAS, TX 75227
Unique Key
1298664509
17-00526533
Service Request Number: 17-00526533 • Address: 606 ELLA AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00526533
Address
606 ELLA AVE, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T08:21:19.000
Status
Closed
Created Date
2017-10-25T08:21:19.000
Update Date
2017-10-26T16:29:15.000
Closed Date
2017-10-26T16:29:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517636.9490607
Y Coordinate
6950398.55153425
Lat Long Location
606 ELLA AVE, DALLAS, TX 75217
Unique Key
1300509815
17-00552528
Service Request Number: 17-00552528 • Address: 10714 CATSKILL ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552528
Address
10714 CATSKILL ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T10:38:09.000
Status
Closed
Created Date
2017-11-11T10:38:09.000
Update Date
2017-11-11T11:21:02.000
Closed Date
2017-11-11T11:21:02.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539994.5447928
Y Coordinate
6956061.70205208
Lat Long Location
10714 CATSKILL ST, DALLAS, TX 75217
Unique Key
1302661908
18-00069951
Service Request Number: 18-00069951 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00069951
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T08:26:59.000
Status
Closed
Created Date
2018-02-17T08:26:59.000
Update Date
2018-02-17T08:27:52.000
Closed Date
2018-02-17T08:27:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313210398
17-00523989
Service Request Number: 17-00523989 • Address: 4705 BRYAN ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00523989
Address
4705 BRYAN ST, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T16:35:39.000
Status
Closed
Created Date
2017-10-23T16:35:39.000
Update Date
2017-10-26T11:46:40.000
Closed Date
2017-10-26T11:46:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498472.72562736
Y Coordinate
6979307.45699645
Lat Long Location
4705 BRYAN ST, DALLAS, TX 75204
Unique Key
1300283713
17-00528164
Service Request Number: 17-00528164 • Address: 1049 MARTINDELL AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00528164
Address
1049 MARTINDELL AVE, DALLAS, 75211
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T22:32:02.000
Status
Closed
Created Date
2017-10-25T22:32:02.000
Update Date
2017-10-26T07:44:10.000
Closed Date
2017-10-26T07:44:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2467776.29201944
Y Coordinate
6954343.90665818
Lat Long Location
1049 MARTINDELL AVE, DALLAS, 75211
Unique Key
1300631956
17-00504167
Service Request Number: 17-00504167 • Address: 3320 KIESTHILL DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504167
Address
3320 KIESTHILL DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-14T13:11:10.000
Status
Closed
Created Date
2017-10-10T13:11:10.000
Update Date
2017-10-25T14:20:04.000
Closed Date
2017-10-25T14:20:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466868.78471047
Y Coordinate
6942989.56345609
Lat Long Location
3320 KIESTHILL DR, DALLAS, TX 75233
Unique Key
1298559070
17-00526232
Service Request Number: 17-00526232 • Address: 11205 NORTHGATE CIR, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00526232
Address
11205 NORTHGATE CIR, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T18:14:05.000
Status
Closed
Created Date
2017-10-24T18:14:05.000
Update Date
2017-10-25T14:31:48.000
Closed Date
2017-10-25T14:31:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488280.29081803
Y Coordinate
7015117.92682803
Lat Long Location
11205 NORTHGATE CIR, DALLAS, TX 75230
Unique Key
1300468831
17-00527767
Service Request Number: 17-00527767 • Address: 3710 SHORECREST DR, DALLAS, 75209 • City Council District: 13
Service Request Number
17-00527767
Address
3710 SHORECREST DR, DALLAS, 75209
City Council District
13
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T15:52:22.000
Status
Closed
Created Date
2017-10-25T15:52:22.000
Update Date
2017-10-25T16:43:44.000
Closed Date
2017-10-25T16:43:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474998.12974693
Y Coordinate
6999404.0749972
Lat Long Location
3710 SHORECREST DR, DALLAS, 75209
Unique Key
1300597226
17-00528292
Service Request Number: 17-00528292 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528292
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T08:10:19.000
Status
Closed
Created Date
2017-10-26T08:10:19.000
Update Date
2017-10-26T08:10:51.000
Closed Date
2017-10-26T08:10:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300651939
17-00551687
Service Request Number: 17-00551687 • Address: 2914 HAWTHORNE AVE, DALLAS, TX 75219 • City Council District: 2
Service Request Number
17-00551687
Address
2914 HAWTHORNE AVE, DALLAS, TX 75219
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-12-27T13:42:39.000
Status
Closed
Created Date
2017-11-10T13:42:39.000
Update Date
2017-11-11T07:55:13.000
Closed Date
2017-11-11T07:55:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484657.05935721
Y Coordinate
6983781.79616832
Lat Long Location
2914 HAWTHORNE AVE, DALLAS, TX 75219
Unique Key
1302565559
18-00107591
Service Request Number: 18-00107591 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107591
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:52:55.000
Status
Closed
Created Date
2018-03-11T08:52:55.000
Update Date
2018-03-11T08:53:59.000
Closed Date
2018-03-11T08:53:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316078115
17-00531196
Service Request Number: 17-00531196 • Address: 4811 BELMONT AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00531196
Address
4811 BELMONT AVE, DALLAS, TX 75204
City Council District
2
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-12T14:51:45.000
Status
Closed
Created Date
2017-10-27T14:51:45.000
Update Date
2018-03-10T15:10:42.000
Closed Date
2018-03-10T15:10:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495642.7726804
Y Coordinate
6982470.15188864
Lat Long Location
4811 BELMONT AVE, DALLAS, TX 75204
Unique Key
1300878624
18-00069930
Service Request Number: 18-00069930 • Address: 2100 E CAMP WISDOM RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00069930
Address
2100 E CAMP WISDOM RD, DALLAS, TX 75241
City Council District
8
Department
Street Services
Service Request Type
Guardrail Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T07:30:13.000
Status
Closed
Created Date
2018-02-17T07:30:13.000
Update Date
2018-02-17T09:15:26.000
Closed Date
2018-02-17T09:15:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495859.35315971
Y Coordinate
6928294.06966263
Lat Long Location
2100 E CAMP WISDOM RD, DALLAS, TX 75241
Unique Key
1313208149
18-00107664
Service Request Number: 18-00107664 • Address: 6226 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107664
Address
6226 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-23T10:14:29.000
Status
Closed
Created Date
2018-03-11T10:14:29.000
Update Date
2018-03-11T11:18:12.000
Closed Date
2018-03-11T11:18:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518120.87143363
Y Coordinate
6969579.48151238
Lat Long Location
6226 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1316083212
18-00144651
Service Request Number: 18-00144651 • Address: 2496 MILLMAR DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00144651
Address
2496 MILLMAR DR, DALLAS, 75228
City Council District
9
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-29T10:22:44.000
Status
Closed
Created Date
2018-03-30T10:22:44.000
Update Date
2018-04-23T06:27:30.000
Closed Date
2018-04-23T06:27:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2529623.25158378
Y Coordinate
6988346.44303877
Lat Long Location
2496 MILLMAR DR, DALLAS, 75228
Unique Key
1318772148
17-00528234
Service Request Number: 17-00528234 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528234
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:34:39.000
Status
Closed
Created Date
2017-10-26T07:34:39.000
Update Date
2017-10-26T07:35:17.000
Closed Date
2017-10-26T07:35:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300647040
18-00106890
Service Request Number: 18-00106890 • Address: 1600 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
18-00106890
Address
1600 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T09:06:36.000
Status
Closed
Created Date
2018-03-10T09:06:36.000
Update Date
2018-03-10T09:06:37.000
Closed Date
2018-03-10T09:06:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2477621.83704334
Y Coordinate
6952846.62256972
Lat Long Location
1600 S EDGEFIELD AVE, DALLAS, TX 75224
Unique Key
1316016617
17-00503368
Service Request Number: 17-00503368 • Address: 8383 N STEMMONS FWY, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00503368
Address
8383 N STEMMONS FWY, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-11-24T09:01:07.000
Status
Closed
Created Date
2017-10-10T09:01:07.000
Update Date
2017-10-26T12:01:50.000
Closed Date
2017-10-26T12:01:50.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2468434.76452739
Y Coordinate
6987384.57903457
Lat Long Location
8383 N STEMMONS FWY, DALLAS, TX 75247
Unique Key
1298501568
17-00511835
Service Request Number: 17-00511835 • Address: 17738 DAVENPORT RD, DALLAS, 75252 • City Council District: 12
Service Request Number
17-00511835
Address
17738 DAVENPORT RD, DALLAS, 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T08:25:35.000
Status
Closed
Created Date
2017-10-16T08:25:35.000
Update Date
2017-10-25T22:45:06.000
Closed Date
2017-10-25T22:45:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491627.61277863
Y Coordinate
7047683.66343351
Lat Long Location
17738 DAVENPORT RD, DALLAS, 75252
Unique Key
1299254091
17-00552379
Service Request Number: 17-00552379 • Address: 721 S R L THORNTON FWY, DALLAS, 75203 • City Council District: 1
Service Request Number
17-00552379
Address
721 S R L THORNTON FWY, DALLAS, 75203
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Safety Obstruction - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T04:18:43.000
Status
Closed
Created Date
2017-11-11T04:18:43.000
Update Date
2017-11-11T07:49:49.000
Closed Date
2017-11-11T07:49:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486072.74378464
Y Coordinate
6957577.42127725
Lat Long Location
721 S R L THORNTON FWY, DALLAS, 75203
Unique Key
1302639897
17-00552510
Service Request Number: 17-00552510 • Address: 10519 CYMBAL DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552510
Address
10519 CYMBAL DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T10:19:29.000
Status
Closed
Created Date
2017-11-11T10:19:29.000
Update Date
2017-11-11T11:11:00.000
Closed Date
2017-11-11T11:11:00.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539246.36117735
Y Coordinate
6956233.63155255
Lat Long Location
10519 CYMBAL DR, DALLAS, TX 75217
Unique Key
1302660581
18-00068136
Service Request Number: 18-00068136 • Address: 3123 DUSTY OAK DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00068136
Address
3123 DUSTY OAK DR, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2018-04-02T08:39:37.000
Status
Closed
Created Date
2018-02-16T08:39:37.000
Update Date
2018-02-17T07:56:19.000
Closed Date
2018-02-17T07:56:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2531680.04688801
Y Coordinate
6966396.37810161
Lat Long Location
3123 DUSTY OAK DR, DALLAS, TX 75227
Unique Key
1313075184
17-00522324
Service Request Number: 17-00522324 • Address: S FLEMING AVE & E 11TH ST, DALLAS, TX • City Council District: 4
Service Request Number
17-00522324
Address
S FLEMING AVE & E 11TH ST, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T07:44:42.000
Status
Closed
Created Date
2017-10-23T07:44:42.000
Update Date
2017-10-26T11:41:38.000
Closed Date
2017-10-26T11:41:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488127.63541709
Y Coordinate
6958792.86520801
Lat Long Location
S FLEMING AVE & E 11TH ST, DALLAS, TX
Unique Key
1300166590
17-00526471
Service Request Number: 17-00526471 • Address: 901 S ERVAY ST, DALLAS, 75201 • City Council District: 2
Service Request Number
17-00526471
Address
901 S ERVAY ST, DALLAS, 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-08T07:53:34.000
Status
Closed
Created Date
2017-10-25T07:53:34.000
Update Date
2017-10-26T09:52:19.000
Closed Date
2017-10-26T09:52:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492723.38084991
Y Coordinate
6969262.53196178
Lat Long Location
901 S ERVAY ST, DALLAS, 75201
Unique Key
1300505399
17-00551313
Service Request Number: 17-00551313 • Address: 816 CRISTLER AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00551313
Address
816 CRISTLER AVE, DALLAS, TX 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T10:51:18.000
Status
Closed
Created Date
2017-11-10T10:51:18.000
Update Date
2017-11-11T07:55:53.000
Closed Date
2017-11-11T07:55:53.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507659.74317468
Y Coordinate
6979007.62008588
Lat Long Location
816 CRISTLER AVE, DALLAS, TX 75223
Unique Key
1302532974
17-00512567
Service Request Number: 17-00512567 • Address: SEPTEMBER LN & GRADY LN, DALLAS, TX • City Council District: 5
Service Request Number
17-00512567
Address
SEPTEMBER LN & GRADY LN, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T12:01:45.000
Status
Closed
Created Date
2017-10-16T12:01:45.000
Update Date
2017-10-26T14:16:34.000
Closed Date
2017-10-26T14:16:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2537210.96756502
Y Coordinate
6947061.83819243
Lat Long Location
SEPTEMBER LN & GRADY LN, DALLAS, TX
Unique Key
1299305039
17-00527555
Service Request Number: 17-00527555 • Address: 2906 SILVERTON DR, DALLAS, 75229 • City Council District: 13
Service Request Number
17-00527555
Address
2906 SILVERTON DR, DALLAS, 75229
City Council District
13
Department
Street Services
Service Request Type
Shopping Carts - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-01T14:28:20.000
Status
Closed
Created Date
2017-10-25T14:28:20.000
Update Date
2017-10-25T15:33:14.000
Closed Date
2017-10-25T15:33:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2465349.24229354
Y Coordinate
7014014.87694012
Lat Long Location
2906 SILVERTON DR, DALLAS, 75229
Unique Key
1300581312
17-00552754
Service Request Number: 17-00552754 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00552754
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T15:07:21.000
Status
Closed
Created Date
2017-11-11T15:07:21.000
Update Date
2017-11-11T15:07:22.000
Closed Date
2017-11-11T15:07:21.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2468344.73074087
Y Coordinate
6966447.94966021
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1302677623
17-00552201
Service Request Number: 17-00552201 • Address: 6913 VALLEY VIEW LN, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00552201
Address
6913 VALLEY VIEW LN, DALLAS, TX 75240
City Council District
11
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-14T17:08:12.000
Status
Closed
Created Date
2017-11-10T17:08:12.000
Update Date
2017-11-11T11:26:43.000
Closed Date
2017-11-11T11:26:43.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2494420.91149916
Y Coordinate
7024778.59064946
Lat Long Location
6913 VALLEY VIEW LN, DALLAS, TX 75240
Unique Key
1302610974
18-00107354
Service Request Number: 18-00107354 • Address: 4698 IDAHO AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00107354
Address
4698 IDAHO AVE, DALLAS, 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T17:06:31.000
Status
Closed
Created Date
2018-03-10T17:06:31.000
Update Date
2018-03-11T08:42:37.000
Closed Date
2018-03-11T08:42:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2487822.9945071
Y Coordinate
6937162.16913478
Lat Long Location
4698 IDAHO AVE, DALLAS, 75216
Unique Key
1316051812
18-00069771
Service Request Number: 18-00069771 • Address: 2303 HUDSPETH AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00069771
Address
2303 HUDSPETH AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Tethering - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-23T17:45:30.000
Status
Closed
Created Date
2018-02-16T17:45:30.000
Update Date
2018-02-17T07:55:09.000
Closed Date
2018-02-17T07:55:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494004.33273051
Y Coordinate
6944019.82815185
Lat Long Location
2303 HUDSPETH AVE, DALLAS, TX 75216
Unique Key
1313188589
18-00081020
Service Request Number: 18-00081020 • Address: 1217 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00081020
Address
1217 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-07T11:33:35.000
Status
Closed
Created Date
2018-02-24T11:33:35.000
Update Date
2018-02-24T11:40:41.000
Closed Date
2018-02-24T11:40:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504863.97507237
Y Coordinate
6973685.72883903
Lat Long Location
1217 S FITZHUGH AVE, DALLAS, TX 75223
Unique Key
1314087698
18-00130799
Service Request Number: 18-00130799 • Address: 7566 OAKBLUFF DR, DALLAS, 75254 • City Council District: 11
Service Request Number
18-00130799
Address
7566 OAKBLUFF DR, DALLAS, 75254
City Council District
11
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-06T10:19:08.000
Status
Closed
Created Date
2018-03-23T10:19:08.000
Update Date
2018-03-24T11:29:28.000
Closed Date
2018-03-24T11:29:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497728.29944577
Y Coordinate
7030358.03780576
Lat Long Location
7566 OAKBLUFF DR, DALLAS, 75254
Unique Key
1317761345
17-00508750
Service Request Number: 17-00508750 • Address: 5704 TIMBERBENT DR, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00508750
Address
5704 TIMBERBENT DR, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-24T07:41:06.000
Status
Closed
Created Date
2017-10-13T07:41:06.000
Update Date
2017-10-26T14:46:10.000
Closed Date
2017-10-26T14:46:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2487402.29586857
Y Coordinate
7049289.13847352
Lat Long Location
5704 TIMBERBENT DR, DALLAS, TX 75252
Unique Key
1298963373
17-00552346
Service Request Number: 17-00552346 • Address: 2639 LARRY DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00552346
Address
2639 LARRY DR, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T21:19:54.000
Status
Closed
Created Date
2017-11-10T21:19:54.000
Update Date
2017-11-11T07:50:09.000
Closed Date
2017-11-11T07:50:08.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2530659.12844511
Y Coordinate
6987689.75488902
Lat Long Location
2639 LARRY DR, DALLAS, TX 75228
Unique Key
1302632738
17-00525477
Service Request Number: 17-00525477 • Address: MEDICAL DISTRICT DR & N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 6
Service Request Number
17-00525477
Address
MEDICAL DISTRICT DR & N STEMMONS FWY, DALLAS, TX 75207
City Council District
6
Department
Street Services
Service Request Type
Traffic - General Request - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-13T13:21:03.000
Status
Closed
Created Date
2017-10-24T13:21:03.000
Update Date
2017-10-26T10:19:14.000
Closed Date
2017-10-26T10:19:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2478339.71958185
Y Coordinate
6980392.78096002
Lat Long Location
MEDICAL DISTRICT DR & N STEMMONS FWY, DALLAS, TX 75207
Unique Key
1300408664
17-00550905
Service Request Number: 17-00550905 • Address: 11309 TASCOSA ST, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00550905
Address
11309 TASCOSA ST, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T08:30:45.000
Status
Closed
Created Date
2017-11-10T08:30:45.000
Update Date
2017-11-11T07:56:42.000
Closed Date
2017-11-11T07:56:41.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Web
X Coordinate
2530488.73747813
Y Coordinate
6996793.07180054
Lat Long Location
11309 TASCOSA ST, DALLAS, TX 75228
Unique Key
1302498201
18-00128572
Service Request Number: 18-00128572 • Address: 5115 LINNET LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00128572
Address
5115 LINNET LN, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-29T10:02:18.000
Status
Closed
Created Date
2018-03-22T10:02:18.000
Update Date
2018-03-24T12:17:13.000
Closed Date
2018-03-24T12:17:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483206.89828557
Y Coordinate
6993841.65159833
Lat Long Location
5115 LINNET LN, DALLAS, TX 75209
Unique Key
1317601550
17-00551378
Service Request Number: 17-00551378 • Address: 10814 ROCKINGHAM ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551378
Address
10814 ROCKINGHAM ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T11:10:16.000
Status
Closed
Created Date
2017-11-10T11:10:16.000
Update Date
2017-11-11T07:56:15.000
Closed Date
2017-11-11T07:56:15.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2540057.81259768
Y Coordinate
6959085.12226216
Lat Long Location
10814 ROCKINGHAM ST, DALLAS, TX 75217
Unique Key
1302538226
17-00523738
Service Request Number: 17-00523738 • Address: 6027 VERDE WAY, DALLAS, TX 75211 • City Council District: 6
Service Request Number
17-00523738
Address
6027 VERDE WAY, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T15:29:25.000
Status
Closed
Created Date
2017-10-23T15:29:25.000
Update Date
2017-10-26T15:11:31.000
Closed Date
2017-10-26T15:11:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2452596.97353839
Y Coordinate
6956802.56414538
Lat Long Location
6027 VERDE WAY, DALLAS, TX 75211
Unique Key
1300262216
17-00527150
Service Request Number: 17-00527150 • Address: 2746 KINGSTON ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00527150
Address
2746 KINGSTON ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T11:44:16.000
Status
Closed
Created Date
2017-10-25T11:44:16.000
Update Date
2017-10-26T15:32:14.000
Closed Date
2017-10-26T15:32:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2471239.55498076
Y Coordinate
6953842.80892359
Lat Long Location
2746 KINGSTON ST, DALLAS, TX 75211
Unique Key
1300553059
18-00132683
Service Request Number: 18-00132683 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132683
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T09:22:53.000
Status
Closed
Created Date
2018-03-24T09:22:53.000
Update Date
2018-03-24T09:23:26.000
Closed Date
2018-03-24T09:23:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317893867
18-00133057
Service Request Number: 18-00133057 • Address: 10129 ROBIN HILL LN, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00133057
Address
10129 ROBIN HILL LN, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-09T16:10:07.000
Status
Closed
Created Date
2018-03-24T16:10:07.000
Update Date
2018-03-24T18:38:12.000
Closed Date
2018-03-24T18:38:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516848.35858297
Y Coordinate
7010237.69748602
Lat Long Location
10129 ROBIN HILL LN, DALLAS, 75238
Unique Key
1317923546
18-00069075
Service Request Number: 18-00069075 • Address: 2818 ANZIO DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00069075
Address
2818 ANZIO DR, DALLAS, TX 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T13:51:10.000
Status
Closed
Created Date
2018-02-16T13:51:10.000
Update Date
2018-02-17T07:55:30.000
Closed Date
2018-02-17T07:55:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480199.56554859
Y Coordinate
6946959.9835743
Lat Long Location
2818 ANZIO DR, DALLAS, TX 75224
Unique Key
1313139349
17-00448552
Service Request Number: 17-00448552 • Address: 1131 MCLEAN AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00448552
Address
1131 MCLEAN AVE, DALLAS, 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-20T16:18:48.000
Status
Closed
Created Date
2017-09-06T16:18:48.000
Update Date
2017-10-26T10:33:54.000
Closed Date
2017-10-26T10:33:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2466794.10105737
Y Coordinate
6953947.73640333
Lat Long Location
1131 MCLEAN AVE, DALLAS, 75211
Unique Key
1293693787
17-00526655
Service Request Number: 17-00526655 • Address: 1826 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00526655
Address
1826 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T09:04:16.000
Status
Closed
Created Date
2017-10-25T09:04:16.000
Update Date
2017-10-25T16:40:32.000
Closed Date
2017-10-25T16:40:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491166.68829607
Y Coordinate
6951038.75645342
Lat Long Location
1826 S CORINTH ST RD, DALLAS, TX 75203
Unique Key
1300519007
17-00525869
Service Request Number: 17-00525869 • Address: 1800 FORT WORTH AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
17-00525869
Address
1800 FORT WORTH AVE, DALLAS, TX 75208
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T15:24:36.000
Status
Closed
Created Date
2017-10-24T15:24:36.000
Update Date
2017-10-26T07:24:52.000
Closed Date
2017-10-26T07:24:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476272.12972542
Y Coordinate
6965323.37598737
Lat Long Location
1800 FORT WORTH AVE, DALLAS, TX 75208
Unique Key
1300434765
17-00518816
Service Request Number: 17-00518816 • Address: EDD RD & ELMSPRING RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00518816
Address
EDD RD & ELMSPRING RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T15:58:48.000
Status
Closed
Created Date
2017-10-19T15:58:48.000
Update Date
2017-10-25T15:52:37.000
Closed Date
2017-10-25T15:52:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2548182.48743856
Y Coordinate
6932384.98129149
Lat Long Location
EDD RD & ELMSPRING RD, DALLAS, TX 75253
Unique Key
1299815684
17-00551459
Service Request Number: 17-00551459 • Address: 9303 TIMBERBLUFF RD, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00551459
Address
9303 TIMBERBLUFF RD, DALLAS, TX 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T11:40:23.000
Status
Closed
Created Date
2017-11-10T11:40:23.000
Update Date
2017-11-11T07:55:00.000
Closed Date
2017-11-11T07:55:00.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2446680.83381185
Y Coordinate
6918515.95476421
Lat Long Location
9303 TIMBERBLUFF RD, DALLAS, TX 75249
Unique Key
1302544002
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