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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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18-00081064
Service Request Number: 18-00081064 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081064
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T12:20:22.000
Status
Closed
Created Date
2018-02-24T12:20:22.000
Update Date
2018-02-24T12:20:58.000
Closed Date
2018-02-24T12:20:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314091200
18-00070138
Service Request Number: 18-00070138 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070138
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T12:15:09.000
Status
Closed
Created Date
2018-02-17T12:15:09.000
Update Date
2018-02-17T12:15:49.000
Closed Date
2018-02-17T12:15:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313226674
17-00355363
Service Request Number: 17-00355363 • Address: 1611 SHADY GLEN LN, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00355363
Address
1611 SHADY GLEN LN, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-09-22T09:21:39.000
Status
Closed
Created Date
2017-07-20T09:21:39.000
Update Date
2017-10-26T14:18:06.000
Closed Date
2017-10-26T14:17:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477228.81953307
Y Coordinate
6932756.51466503
Lat Long Location
1611 SHADY GLEN LN, DALLAS, TX 75232
Unique Key
1285703279
17-00523257
Service Request Number: 17-00523257 • Address: METROPOLITAN AVE & GERTRUDE AVE, DALLAS, TX • City Council District: 7
Service Request Number
17-00523257
Address
METROPOLITAN AVE & GERTRUDE AVE, DALLAS, TX
City Council District
7
Department
Risk Management Group
Service Request Type
Risk Management - RSK
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-06T13:05:28.000
Status
Closed
Created Date
2017-10-23T13:05:28.000
Update Date
2017-10-25T15:56:52.000
Closed Date
2017-10-25T15:56:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2505999.93633252
Y Coordinate
6968923.55986155
Lat Long Location
METROPOLITAN AVE & GERTRUDE AVE, DALLAS, TX
Unique Key
1300230569
17-00524286
Service Request Number: 17-00524286 • Address: 3386 LAGOW ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00524286
Address
3386 LAGOW ST, DALLAS, TX 75210
City Council District
7
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T00:35:26.000
Status
Closed
Created Date
2017-10-24T00:35:26.000
Update Date
2017-10-26T16:32:21.000
Closed Date
2017-10-26T16:32:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2509193.43482127
Y Coordinate
6966645.08458628
Lat Long Location
3386 LAGOW ST, DALLAS, TX 75210
Unique Key
1300313523
18-00070372
Service Request Number: 18-00070372 • Address: 5700 GASTON AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
18-00070372
Address
5700 GASTON AVE, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T16:23:38.000
Status
Closed
Created Date
2018-02-17T16:23:38.000
Update Date
2018-02-17T16:26:23.000
Closed Date
2018-02-17T16:26:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502955.3595588
Y Coordinate
6981148.92448486
Lat Long Location
5700 GASTON AVE, DALLAS, TX 75214
Unique Key
1313244932
17-00527236
Service Request Number: 17-00527236 • Address: LOVETT AVE & URBAN AVE, DALLAS, TX • City Council District: 5
Service Request Number
17-00527236
Address
LOVETT AVE & URBAN AVE, DALLAS, TX
City Council District
5
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-29T12:20:45.000
Status
Closed
Created Date
2017-10-25T12:20:45.000
Update Date
2017-10-26T11:02:50.000
Closed Date
2017-10-26T11:02:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2522767.70472178
Y Coordinate
6969879.44205166
Lat Long Location
LOVETT AVE & URBAN AVE, DALLAS, TX
Unique Key
1300559112
18-00185537
Service Request Number: 18-00185537 • Address: 6628 LOCKHEED AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00185537
Address
6628 LOCKHEED AVE, DALLAS, TX 75209
City Council District
2
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-22T02:26:49.000
Status
Duplicate (closed)
Created Date
2018-04-22T02:26:49.000
Update Date
2018-04-23T06:07:11.000
Closed Date
2018-04-23T06:07:11.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2481533.8986356
Y Coordinate
6992148.1595032
Lat Long Location
6628 LOCKHEED AVE, DALLAS, TX 75209
Unique Key
1322349610
17-00346112
Service Request Number: 17-00346112 • Address: 1210 FLETCHER ST, DALLAS, TX 75223 • City Council District: 7
Service Request Number
17-00346112
Address
1210 FLETCHER ST, DALLAS, TX 75223
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-09-19T17:05:15.000
Status
Closed
Created Date
2017-07-15T17:05:15.000
Update Date
2017-10-25T15:34:23.000
Closed Date
2017-10-25T15:34:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503697.83082068
Y Coordinate
6972362.72240745
Lat Long Location
1210 FLETCHER ST, DALLAS, TX 75223
Unique Key
1284748602
17-00519021
Service Request Number: 17-00519021 • Address: 7003 DENTON DR, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00519021
Address
7003 DENTON DR, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-16T17:01:26.000
Status
Duplicate (closed)
Created Date
2017-10-19T17:01:26.000
Update Date
2017-11-11T22:51:10.000
Closed Date
2017-11-11T22:51:10.000
Priority
Standard
Method Received Description
Web
X Coordinate
2476481.54053809
Y Coordinate
6990142.6795347
Lat Long Location
7003 DENTON DR, DALLAS, TX 75235
Unique Key
1299833578
18-00070379
Service Request Number: 18-00070379 • Address: 4528 LIVE OAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070379
Address
4528 LIVE OAK ST, DALLAS, TX 75204
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T16:31:39.000
Status
Closed
Created Date
2018-02-17T16:31:39.000
Update Date
2018-02-17T21:13:02.000
Closed Date
2018-02-17T21:13:02.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Web
X Coordinate
2498186.27768594
Y Coordinate
6978189.46713754
Lat Long Location
4528 LIVE OAK ST, DALLAS, TX 75204
Unique Key
1313245560
17-00527023
Service Request Number: 17-00527023 • Address: 2621 WILBUR ST, DALLAS, TX 75233 • City Council District: 1
Service Request Number
17-00527023
Address
2621 WILBUR ST, DALLAS, TX 75233
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Trinity Watershed Management General - TWM
Ert Estimated Response Time
4
Overall Service Request Due Date
2017-12-08T11:06:09.000
Status
Closed
Created Date
2017-10-25T11:06:09.000
Update Date
2017-10-26T15:09:21.000
Closed Date
2017-10-26T15:09:21.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2472123.48235917
Y Coordinate
6949592.89198988
Lat Long Location
2621 WILBUR ST, DALLAS, TX 75233
Unique Key
1300544947
17-00516576
Service Request Number: 17-00516576 • Address: 2570 W RED BIRD LN, DALLAS, TX 75237 • City Council District: 3
Service Request Number
17-00516576
Address
2570 W RED BIRD LN, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Rodents/Vector Control - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-17T13:15:54.000
Status
Closed
Created Date
2017-10-18T13:15:54.000
Update Date
2017-10-25T14:37:11.000
Closed Date
2017-10-25T14:37:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2473040.90089512
Y Coordinate
6931007.24521058
Lat Long Location
2570 W RED BIRD LN, DALLAS, TX 75237
Unique Key
1299631370
17-00521856
Service Request Number: 17-00521856 • Address: 2864 DUTTON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00521856
Address
2864 DUTTON DR, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-29T10:21:45.000
Status
Closed
Created Date
2017-10-22T10:21:45.000
Update Date
2017-10-26T07:42:54.000
Closed Date
2017-10-26T07:42:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2470387.29250365
Y Coordinate
6950722.28041637
Lat Long Location
2864 DUTTON DR, DALLAS, TX 75211
Unique Key
1300106444
17-00490852
Service Request Number: 17-00490852 • Address: 1624 FRESNO ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00490852
Address
1624 FRESNO ST, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T10:25:00.000
Status
Closed
Created Date
2017-10-02T10:25:00.000
Update Date
2017-10-26T11:09:07.000
Closed Date
2017-10-26T11:09:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2524067.39249338
Y Coordinate
6957088.47568227
Lat Long Location
1624 FRESNO ST, DALLAS, TX 75217
Unique Key
1297423849
18-00107613
Service Request Number: 18-00107613 • Address: 3418 KNIGHT ST, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00107613
Address
3418 KNIGHT ST, DALLAS, 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T09:32:32.000
Status
Closed
Created Date
2018-03-11T09:32:32.000
Update Date
2018-03-11T09:53:29.000
Closed Date
2018-03-11T09:53:29.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2487706.23616455
Y Coordinate
6983281.03265166
Lat Long Location
3418 KNIGHT ST, DALLAS, 75219
Unique Key
1316080011
17-00506965
Service Request Number: 17-00506965 • Address: 4060 PREFERRED PL, DALLAS, TX 75237 • City Council District: 8
Service Request Number
17-00506965
Address
4060 PREFERRED PL, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-06T08:29:25.000
Status
Closed
Created Date
2017-10-12T08:29:25.000
Update Date
2017-10-25T15:36:49.000
Closed Date
2017-10-25T15:36:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2465368.89759026
Y Coordinate
6927081.98561382
Lat Long Location
4060 PREFERRED PL, DALLAS, TX 75237
Unique Key
1298809494
17-00552773
Service Request Number: 17-00552773 • Address: 115 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00552773
Address
115 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T15:39:37.000
Status
Closed
Created Date
2017-11-11T15:39:37.000
Update Date
2017-11-11T15:40:31.000
Closed Date
2017-11-11T15:40:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484159.91265482
Y Coordinate
6949177.83200849
Lat Long Location
115 W ILLINOIS AVE, DALLAS, TX 75224
Unique Key
1302678968
17-00552655
Service Request Number: 17-00552655 • Address: 2300 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00552655
Address
2300 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T13:00:21.000
Status
Closed
Created Date
2017-11-11T13:00:21.000
Update Date
2017-11-11T13:01:07.000
Closed Date
2017-11-11T13:01:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484270.24595816
Y Coordinate
6949110.28739977
Lat Long Location
2300 S BECKLEY AVE, DALLAS, TX 75224
Unique Key
1302671084
17-00528109
Service Request Number: 17-00528109 • Address: 3749 WHITEHALL DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00528109
Address
3749 WHITEHALL DR, DALLAS, TX 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T18:56:56.000
Status
Closed
Created Date
2017-10-25T18:56:56.000
Update Date
2017-10-26T07:50:52.000
Closed Date
2017-10-26T07:50:53.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473700.6515595
Y Coordinate
7014794.05849647
Lat Long Location
3749 WHITEHALL DR, DALLAS, TX 75229
Unique Key
1300625466
17-00527048
Service Request Number: 17-00527048 • Address: 833 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00527048
Address
833 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-08T11:15:47.000
Status
Closed
Created Date
2017-10-25T11:15:47.000
Update Date
2017-10-26T16:32:11.000
Closed Date
2017-10-26T16:32:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2518027.80014899
Y Coordinate
6994471.45095669
Lat Long Location
833 N BUCKNER BLVD, DALLAS, TX 75218
Unique Key
1300546583
17-00497051
Service Request Number: 17-00497051 • Address: 1714 KELLY AVE, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00497051
Address
1714 KELLY AVE, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T12:46:49.000
Status
Closed
Created Date
2017-10-05T12:46:49.000
Update Date
2017-10-26T09:02:43.000
Closed Date
2017-10-26T09:02:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496297.78233282
Y Coordinate
6966518.36929344
Lat Long Location
1714 KELLY AVE, DALLAS, TX 75215
Unique Key
1297921775
17-00521498
Service Request Number: 17-00521498 • Address: 8545 WESTFIELD DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00521498
Address
8545 WESTFIELD DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T15:02:04.000
Status
Closed
Created Date
2017-10-21T15:02:04.000
Update Date
2017-10-25T14:38:13.000
Closed Date
2017-10-25T14:38:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2503706.6460872
Y Coordinate
7014803.29594585
Lat Long Location
8545 WESTFIELD DR, DALLAS, TX 75243
Unique Key
1300052676
17-00511471
Service Request Number: 17-00511471 • Address: GALLATIN ST & CEDAR CREST BLVD, DALLAS, TX • City Council District: 4
Service Request Number
17-00511471
Address
GALLATIN ST & CEDAR CREST BLVD, DALLAS, TX
City Council District
4
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T12:31:36.000
Status
Closed
Created Date
2017-10-15T12:31:36.000
Update Date
2017-10-26T16:03:41.000
Closed Date
2017-10-26T16:03:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493521.11637957
Y Coordinate
6954402.36234709
Lat Long Location
GALLATIN ST & CEDAR CREST BLVD, DALLAS, TX
Unique Key
1299202171
18-00184870
Service Request Number: 18-00184870 • Address: 8500 GREENMOUND AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00184870
Address
8500 GREENMOUND AVE, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-24T07:06:16.000
Status
Closed
Created Date
2018-04-21T07:06:16.000
Update Date
2018-04-23T07:25:26.000
Closed Date
2018-04-23T07:25:26.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2529362.98649963
Y Coordinate
6960994.97913833
Lat Long Location
8500 GREENMOUND AVE, DALLAS, TX 75227
Unique Key
1322160772
18-00069225
Service Request Number: 18-00069225 • Address: 2740 DUNCANVILLE RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
18-00069225
Address
2740 DUNCANVILLE RD, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T14:32:34.000
Status
Closed
Created Date
2018-02-16T14:32:34.000
Update Date
2018-02-17T10:19:17.000
Closed Date
2018-02-17T10:19:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2457953.30367277
Y Coordinate
6947224.77585811
Lat Long Location
2740 DUNCANVILLE RD, DALLAS, TX 75211
Unique Key
1313148993
17-00488035
Service Request Number: 17-00488035 • Address: 1722 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00488035
Address
1722 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-26T12:41:35.000
Status
Closed
Created Date
2017-09-29T12:41:35.000
Update Date
2017-10-25T14:34:33.000
Closed Date
2017-10-25T14:34:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486854.72408002
Y Coordinate
6951625.45512971
Lat Long Location
1722 S MARSALIS AVE, DALLAS, TX 75216
Unique Key
1297081138
17-00552452
Service Request Number: 17-00552452 • Address: 9542 ELOISE ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552452
Address
9542 ELOISE ST, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-22T09:08:10.000
Status
Closed
Created Date
2017-11-11T09:08:10.000
Update Date
2017-11-11T09:12:41.000
Closed Date
2017-11-11T09:12:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2534763.09933332
Y Coordinate
6956159.07911358
Lat Long Location
9542 ELOISE ST, DALLAS, TX 75217
Unique Key
1302655986
18-00107713
Service Request Number: 18-00107713 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107713
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:39:15.000
Status
Closed
Created Date
2018-03-11T10:39:15.000
Update Date
2018-03-11T10:39:48.000
Closed Date
2018-03-11T10:39:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316086028
17-00526649
Service Request Number: 17-00526649 • Address: 7033 HILL FOREST DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00526649
Address
7033 HILL FOREST DR, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T09:02:29.000
Status
Closed
Created Date
2017-10-25T09:02:29.000
Update Date
2017-10-25T16:59:51.000
Closed Date
2017-10-25T16:59:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495050.57163149
Y Coordinate
7018886.05909298
Lat Long Location
7033 HILL FOREST DR, DALLAS, TX 75230
Unique Key
1300518667
18-00081183
Service Request Number: 18-00081183 • Address: BELMONT AVE & N HENDERSON AVE, DALLAS, TX • City Council District: 14
Service Request Number
18-00081183
Address
BELMONT AVE & N HENDERSON AVE, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T14:22:42.000
Status
Closed
Created Date
2018-02-24T14:22:42.000
Update Date
2018-02-24T15:53:29.000
Closed Date
2018-02-24T15:53:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496991.76003111
Y Coordinate
6984055.16835405
Lat Long Location
BELMONT AVE & N HENDERSON AVE, DALLAS, TX
Unique Key
1314100389
17-00551952
Service Request Number: 17-00551952 • Address: 2803 MACON ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00551952
Address
2803 MACON ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T15:33:33.000
Status
Closed
Created Date
2017-11-10T15:33:33.000
Update Date
2017-11-11T07:54:50.000
Closed Date
2017-11-11T07:54:50.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506771.63391526
Y Coordinate
6960536.90378212
Lat Long Location
2803 MACON ST, DALLAS, TX 75215
Unique Key
1302586782
17-00391555
Service Request Number: 17-00391555 • Address: 2551 HAWTHORNE AVE, DALLAS, TX 75219 • City Council District: 2
Service Request Number
17-00391555
Address
2551 HAWTHORNE AVE, DALLAS, TX 75219
City Council District
2
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-21T10:54:17.000
Status
Closed
Created Date
2017-08-07T10:54:17.000
Update Date
2017-10-26T15:38:10.000
Closed Date
2017-10-26T15:38:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2483541.69511725
Y Coordinate
6982866.6463064
Lat Long Location
2551 HAWTHORNE AVE, DALLAS, TX 75219
Unique Key
1288735554
18-00107372
Service Request Number: 18-00107372 • Address: 11807 CROMWELL DR, DALLAS, TX 75234 • City Council District: 6
Service Request Number
18-00107372
Address
11807 CROMWELL DR, DALLAS, TX 75234
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T17:28:25.000
Status
Closed
Created Date
2018-03-10T17:28:25.000
Update Date
2018-03-10T21:41:11.000
Closed Date
2018-03-10T21:41:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470515.94412095
Y Coordinate
7017895.06888053
Lat Long Location
11807 CROMWELL DR, DALLAS, TX 75234
Unique Key
1316053209
18-00075306
Service Request Number: 18-00075306 • Address: RAVENVIEW RD & SEAGOVILLE RD, DALLAS, • City Council District: 8
Service Request Number
18-00075306
Address
RAVENVIEW RD & SEAGOVILLE RD, DALLAS,
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-28T10:42:24.000
Status
Closed
Created Date
2018-02-21T10:42:24.000
Update Date
2018-02-24T11:51:00.000
Closed Date
2018-02-24T11:51:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2553530.44238658
Y Coordinate
6941381.6345047
Lat Long Location
RAVENVIEW RD & SEAGOVILLE RD, DALLAS,
Unique Key
1313634901
17-00552770
Service Request Number: 17-00552770 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552770
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T15:34:36.000
Status
Closed
Created Date
2017-11-11T15:34:36.000
Update Date
2017-11-11T15:35:31.000
Closed Date
2017-11-11T15:35:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302678780
17-00525293
Service Request Number: 17-00525293 • Address: 11609 MAYFAIR BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00525293
Address
11609 MAYFAIR BLVD, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T12:14:03.000
Status
Closed
Created Date
2017-10-24T12:14:03.000
Update Date
2017-10-26T08:22:29.000
Closed Date
2017-10-26T08:22:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2527657.12795992
Y Coordinate
6998275.30132372
Lat Long Location
11609 MAYFAIR BLVD, DALLAS, TX 75218
Unique Key
1300395500
18-00106936
Service Request Number: 18-00106936 • Address: 8130 S CENTRAL EXPY, DALLAS, TX 75216 • City Council District: 7
Service Request Number
18-00106936
Address
8130 S CENTRAL EXPY, DALLAS, TX 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-15T09:43:14.000
Status
Closed
Created Date
2018-03-10T09:43:14.000
Update Date
2018-03-11T13:18:52.000
Closed Date
2018-03-11T13:18:52.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2506435.16921819
Y Coordinate
6945384.07649195
Lat Long Location
8130 S CENTRAL EXPY, DALLAS, TX 75216
Unique Key
1316020011
17-00455586
Service Request Number: 17-00455586 • Address: 7156 CARROUSEL CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00455586
Address
7156 CARROUSEL CIR, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-13T09:23:15.000
Status
Closed
Created Date
2017-09-11T09:23:15.000
Update Date
2017-10-26T15:21:08.000
Closed Date
2017-10-26T15:21:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2510416.35810201
Y Coordinate
6990789.59075815
Lat Long Location
7156 CARROUSEL CIR, DALLAS, TX 75214
Unique Key
1294299761
17-00527537
Service Request Number: 17-00527537 • Address: 6612 STICHTER AVE, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00527537
Address
6612 STICHTER AVE, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T14:23:27.000
Status
Closed
Created Date
2017-10-25T14:23:27.000
Update Date
2017-10-26T14:35:18.000
Closed Date
2017-10-26T14:35:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493084.47369662
Y Coordinate
7007729.22759301
Lat Long Location
6612 STICHTER AVE, DALLAS, TX 75230
Unique Key
1300580004
17-00525909
Service Request Number: 17-00525909 • Address: 4026 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00525909
Address
4026 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-07T15:37:46.000
Status
Closed
Created Date
2017-10-24T15:37:46.000
Update Date
2017-10-26T10:37:30.000
Closed Date
2017-10-26T10:37:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527059.28212235
Y Coordinate
6969122.74756558
Lat Long Location
4026 S BUCKNER BLVD, DALLAS, TX 75227
Unique Key
1300437623
17-00235005
Service Request Number: 17-00235005 • Address: 2216 BERGSTROM DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00235005
Address
2216 BERGSTROM DR, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-06-23T10:22:31.000
Status
Closed
Created Date
2017-05-18T10:22:31.000
Update Date
2017-10-25T15:54:34.000
Closed Date
2017-10-25T15:54:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2525363.58611328
Y Coordinate
6961014.19079581
Lat Long Location
2216 BERGSTROM DR, DALLAS, TX 75227
Unique Key
1272572295
17-00552538
Service Request Number: 17-00552538 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552538
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T10:52:13.000
Status
Closed
Created Date
2017-11-11T10:52:13.000
Update Date
2017-11-11T10:52:58.000
Closed Date
2017-11-11T10:52:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302662657
17-00552744
Service Request Number: 17-00552744 • Address: 2000 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552744
Address
2000 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-06T14:50:26.000
Status
Closed
Created Date
2017-11-11T14:50:26.000
Update Date
2017-11-11T14:53:39.000
Closed Date
2017-11-11T14:53:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521879.64306086
Y Coordinate
6959228.28415439
Lat Long Location
2000 N JIM MILLER RD, DALLAS, TX 75217
Unique Key
1302676786
17-00520996
Service Request Number: 17-00520996 • Address: 18944 RAVENGLEN CT, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00520996
Address
18944 RAVENGLEN CT, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T21:25:12.000
Status
Closed
Created Date
2017-10-20T21:25:12.000
Update Date
2017-10-26T13:19:54.000
Closed Date
2017-10-26T13:19:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2476950.09223601
Y Coordinate
7054080.89291531
Lat Long Location
18944 RAVENGLEN CT, DALLAS, TX 75287
Unique Key
1299993198
18-00102466
Service Request Number: 18-00102466 • Address: 2331 DOUGLAS AVE, DALLAS, TX 75219 • City Council District: 2
Service Request Number
18-00102466
Address
2331 DOUGLAS AVE, DALLAS, TX 75219
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-04-19T08:29:35.000
Status
Closed
Created Date
2018-03-08T08:29:35.000
Update Date
2018-03-24T08:56:32.000
Closed Date
2018-03-24T08:56:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484206.44984266
Y Coordinate
6980213.1552391
Lat Long Location
2331 DOUGLAS AVE, DALLAS, TX 75219
Unique Key
1315705996
18-00068408
Service Request Number: 18-00068408 • Address: 702 N MOROCCO AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
18-00068408
Address
702 N MOROCCO AVE, DALLAS, TX 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T10:11:00.000
Status
Closed
Created Date
2018-02-16T10:11:00.000
Update Date
2018-02-17T07:55:24.000
Closed Date
2018-02-17T07:55:24.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2457270.57060849
Y Coordinate
6959654.11793893
Lat Long Location
702 N MOROCCO AVE, DALLAS, TX 75211
Unique Key
1313094282
17-00600815
Service Request Number: 17-00600815 • Address: 6135 PARKDALE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00600815
Address
6135 PARKDALE DR, DALLAS, 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T10:18:09.000
Closed Date
2017-12-16T00:00:00.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2517169.91736513
Y Coordinate
6968748.4271612
Lat Long Location
6135 PARKDALE DR, DALLAS, 75227
Unique Key
1306585448
17-00516263
Service Request Number: 17-00516263 • Address: 9520 GLENGREEN DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00516263
Address
9520 GLENGREEN DR, DALLAS, TX 75217
City Council District
5
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-01T11:23:11.000
Status
Closed
Created Date
2017-10-18T11:23:11.000
Update Date
2017-10-26T08:10:07.000
Closed Date
2017-10-26T08:10:07.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2534600.43206571
Y Coordinate
6958313.27519139
Lat Long Location
9520 GLENGREEN DR, DALLAS, TX 75217
Unique Key
1299604484
17-00455117
Service Request Number: 17-00455117 • Address: 300 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00455117
Address
300 W LEDBETTER DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-13T21:27:10.000
Status
Closed
Created Date
2017-09-10T21:27:10.000
Update Date
2017-11-11T10:07:56.000
Closed Date
2017-11-11T10:07:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2483073.54985585
Y Coordinate
6937385.98622151
Lat Long Location
300 W LEDBETTER DR, DALLAS, TX 75224
Unique Key
1294252838
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