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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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17-00583280
Service Request Number: 17-00583280 • Address: AL LIPSCOMB WAY & S HARWOOD ST, DALLAS, TX • City Council District: 7
Service Request Number
17-00583280
Address
AL LIPSCOMB WAY & S HARWOOD ST, DALLAS, TX
City Council District
7
Department
Street Services
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-09T13:51:16.000
Status
Closed
Created Date
2017-12-05T13:51:16.000
Update Date
2017-12-06T08:30:52.000
Closed Date
2017-12-06T08:30:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Radio
X Coordinate
2497720.4322919
Y Coordinate
6965985.42426089
Lat Long Location
AL LIPSCOMB WAY & S HARWOOD ST, DALLAS, TX
Unique Key
1305217224
17-00551520
Service Request Number: 17-00551520 • Address: 10805 EASTHAM ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551520
Address
10805 EASTHAM ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T12:06:36.000
Status
Closed
Created Date
2017-11-10T12:06:36.000
Update Date
2017-11-11T07:55:03.000
Closed Date
2017-11-11T07:55:03.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540025.71229781
Y Coordinate
6959475.17204437
Lat Long Location
10805 EASTHAM ST, DALLAS, TX 75217
Unique Key
1302548592
17-00550704
Service Request Number: 17-00550704 • Address: C F HAWN SERV N & ELAM RD, DALLAS, TX • City Council District: 5
Service Request Number
17-00550704
Address
C F HAWN SERV N & ELAM RD, DALLAS, TX
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Safety Obstruction - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-10T21:52:35.000
Status
Closed
Created Date
2017-11-09T21:52:35.000
Update Date
2017-11-11T07:56:53.000
Closed Date
2017-11-11T07:56:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2524350.50487712
Y Coordinate
6949532.43438024
Lat Long Location
C F HAWN SERV N & ELAM RD, DALLAS, TX
Unique Key
1302467139
18-00069757
Service Request Number: 18-00069757 • Address: 3439 E OVERTON RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00069757
Address
3439 E OVERTON RD, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T17:31:24.000
Status
Closed
Created Date
2018-02-16T17:31:24.000
Update Date
2018-02-17T07:54:55.000
Closed Date
2018-02-17T07:54:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2500800.50631879
Y Coordinate
6949083.62845031
Lat Long Location
3439 E OVERTON RD, DALLAS, 75216
Unique Key
1313187591
18-00053885
Service Request Number: 18-00053885 • Address: 5508 LA BARBA CIR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00053885
Address
5508 LA BARBA CIR, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-03-22T18:26:44.000
Status
Closed
Created Date
2018-02-07T18:26:44.000
Update Date
2018-03-11T09:07:18.000
Closed Date
2018-03-11T09:07:18.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514752.84717973
Y Coordinate
6973135.58729954
Lat Long Location
5508 LA BARBA CIR, DALLAS, TX 75227
Unique Key
1311916036
18-00107027
Service Request Number: 18-00107027 • Address: 11416 DENNIS RD, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00107027
Address
11416 DENNIS RD, DALLAS, TX 75229
City Council District
13
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T10:52:18.000
Status
Closed
Created Date
2018-03-10T10:52:18.000
Update Date
2018-03-10T13:03:29.000
Closed Date
2018-03-10T13:03:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2465260.54200267
Y Coordinate
7015686.78923275
Lat Long Location
11416 DENNIS RD, DALLAS, TX 75229
Unique Key
1316026567
18-00132833
Service Request Number: 18-00132833 • Address: 6514 WALNUT HILL LN, DALLAS, TX 75230 • City Council District: 13
Service Request Number
18-00132833
Address
6514 WALNUT HILL LN, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T11:21:39.000
Status
Closed
Created Date
2018-03-24T11:21:39.000
Update Date
2018-03-24T15:27:55.000
Closed Date
2018-03-24T15:27:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492495.55730302
Y Coordinate
7007236.86390901
Lat Long Location
6514 WALNUT HILL LN, DALLAS, TX 75230
Unique Key
1317904778
17-00551401
Service Request Number: 17-00551401 • Address: 10835 SUNNYDALE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551401
Address
10835 SUNNYDALE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T11:17:52.000
Status
Closed
Created Date
2017-11-10T11:17:52.000
Update Date
2017-11-11T07:56:07.000
Closed Date
2017-11-11T07:56:07.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540226.10825782
Y Coordinate
6956735.41617433
Lat Long Location
10835 SUNNYDALE DR, DALLAS, TX 75217
Unique Key
1302539737
18-00070270
Service Request Number: 18-00070270 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070270
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T14:18:02.000
Status
Closed
Created Date
2018-02-17T14:18:02.000
Update Date
2018-02-17T14:18:35.000
Closed Date
2018-02-17T14:18:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313236761
18-00070222
Service Request Number: 18-00070222 • Address: 3200 CARLISLE ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00070222
Address
3200 CARLISLE ST, DALLAS, TX 75204
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T13:28:38.000
Status
Closed
Created Date
2018-02-17T13:28:38.000
Update Date
2018-02-17T15:32:47.000
Closed Date
2018-02-17T15:32:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2490040.3484782
Y Coordinate
6979693.49169818
Lat Long Location
3200 CARLISLE ST, DALLAS, TX 75204
Unique Key
1313232975
18-00068943
Service Request Number: 18-00068943 • Address: 7203 MORTON ST, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00068943
Address
7203 MORTON ST, DALLAS, TX 75209
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T12:59:58.000
Status
Closed
Created Date
2018-02-16T12:59:58.000
Update Date
2018-02-17T07:55:31.000
Closed Date
2018-02-17T07:55:31.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483245.47897427
Y Coordinate
6994454.77888333
Lat Long Location
7203 MORTON ST, DALLAS, TX 75209
Unique Key
1313130527
18-00080713
Service Request Number: 18-00080713 • Address: ROSS AVE & BENNETT AVE, DALLAS, TX • City Council District: 2
Service Request Number
18-00080713
Address
ROSS AVE & BENNETT AVE, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T20:26:02.000
Status
Closed
Created Date
2018-02-23T20:26:02.000
Update Date
2018-02-24T04:44:18.000
Closed Date
2018-02-24T04:44:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498390.11083392
Y Coordinate
6980897.15707914
Lat Long Location
ROSS AVE & BENNETT AVE, DALLAS, TX
Unique Key
1314047731
18-00081350
Service Request Number: 18-00081350 • Address: 5600 MILLER AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00081350
Address
5600 MILLER AVE, DALLAS, TX 75206
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T16:51:41.000
Status
Closed
Created Date
2018-02-24T16:51:41.000
Update Date
2018-02-24T21:24:03.000
Closed Date
2018-02-24T21:24:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499224.20624572
Y Coordinate
6986078.7486951
Lat Long Location
5600 MILLER AVE, DALLAS, TX 75206
Unique Key
1314113796
18-00070267
Service Request Number: 18-00070267 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070267
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T14:16:42.000
Status
Closed
Created Date
2018-02-17T14:16:42.000
Update Date
2018-02-17T14:17:15.000
Closed Date
2018-02-17T14:17:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313236550
18-00069955
Service Request Number: 18-00069955 • Address: 7000 ANTLER AVE, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00069955
Address
7000 ANTLER AVE, DALLAS, TX 75217
City Council District
8
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T08:33:47.000
Status
Closed
Created Date
2018-02-17T08:33:47.000
Update Date
2018-02-17T13:08:48.000
Closed Date
2018-02-17T13:08:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521554.19234747
Y Coordinate
6948723.14594406
Lat Long Location
7000 ANTLER AVE, DALLAS, TX 75217
Unique Key
1313210695
17-00552612
Service Request Number: 17-00552612 • Address: 2924 MAIN ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00552612
Address
2924 MAIN ST, DALLAS, TX 75226
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T12:06:40.000
Status
Closed
Created Date
2017-11-11T12:06:40.000
Update Date
2017-11-11T12:35:36.000
Closed Date
2017-11-11T12:35:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2496518.9969474
Y Coordinate
6972559.72369514
Lat Long Location
2924 MAIN ST, DALLAS, TX 75226
Unique Key
1302668225
17-00527844
Service Request Number: 17-00527844 • Address: 6960 FISHER RD, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00527844
Address
6960 FISHER RD, DALLAS, TX 75214
City Council District
9
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T16:14:41.000
Status
Closed
Created Date
2017-10-25T16:14:41.000
Update Date
2017-10-25T16:46:15.000
Closed Date
2017-10-25T16:46:15.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2509113.58070645
Y Coordinate
6994929.80304966
Lat Long Location
6960 FISHER RD, DALLAS, TX 75214
Unique Key
1300603251
17-00403028
Service Request Number: 17-00403028 • Address: W PENTAGON PKWY & RUGGED DR, DALLAS, TX • City Council District: 4
Service Request Number
17-00403028
Address
W PENTAGON PKWY & RUGGED DR, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-17T15:32:07.000
Status
Closed
Created Date
2017-08-12T15:32:07.000
Update Date
2017-11-11T13:00:37.000
Closed Date
2017-11-11T13:00:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476154.42600576
Y Coordinate
6941881.97796267
Lat Long Location
W PENTAGON PKWY & RUGGED DR, DALLAS, TX
Unique Key
1289738153
18-00132313
Service Request Number: 18-00132313 • Address: 3611 MT PLEASANT ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00132313
Address
3611 MT PLEASANT ST, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T17:29:00.000
Status
Closed
Created Date
2018-03-23T17:29:00.000
Update Date
2018-03-24T08:52:28.000
Closed Date
2018-03-24T08:52:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2466979.14233981
Y Coordinate
6957531.35106927
Lat Long Location
3611 MT PLEASANT ST, DALLAS, TX 75211
Unique Key
1317859445
17-00528222
Service Request Number: 17-00528222 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528222
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:18:37.000
Status
Closed
Created Date
2017-10-26T07:18:37.000
Update Date
2017-10-26T07:19:25.000
Closed Date
2017-10-26T07:19:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300645880
17-00551237
Service Request Number: 17-00551237 • Address: 2311 STOVALL DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00551237
Address
2311 STOVALL DR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T10:22:51.000
Status
Closed
Created Date
2017-11-10T10:22:51.000
Update Date
2017-11-11T07:55:29.000
Closed Date
2017-11-11T07:55:29.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2493541.95232734
Y Coordinate
6945462.88703621
Lat Long Location
2311 STOVALL DR, DALLAS, TX 75216
Unique Key
1302525473
17-00552866
Service Request Number: 17-00552866 • Address: 5000 BEXAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00552866
Address
5000 BEXAR ST, DALLAS, TX 75215
City Council District
7
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T19:44:18.000
Status
Closed
Created Date
2017-11-11T19:44:18.000
Update Date
2017-11-11T20:14:29.000
Closed Date
2017-11-11T20:14:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505473.14671606
Y Coordinate
6961324.98259641
Lat Long Location
5000 BEXAR ST, DALLAS, TX 75215
Unique Key
1302686341
17-00528049
Service Request Number: 17-00528049 • Address: 9954 CEDAR MOUNTAIN CIR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00528049
Address
9954 CEDAR MOUNTAIN CIR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T17:58:45.000
Status
Closed
Created Date
2017-10-25T17:58:45.000
Update Date
2017-10-26T07:51:04.000
Closed Date
2017-10-26T07:51:04.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2536869.60191624
Y Coordinate
6959505.99098691
Lat Long Location
9954 CEDAR MOUNTAIN CIR, DALLAS, TX 75217
Unique Key
1300619504
17-00551222
Service Request Number: 17-00551222 • Address: AL LIPSCOMB WAY & S ERVAY ST, DALLAS, TX • City Council District: 7
Service Request Number
17-00551222
Address
AL LIPSCOMB WAY & S ERVAY ST, DALLAS, TX
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Safety Obstruction - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T10:17:29.000
Status
Closed
Created Date
2017-11-10T10:17:29.000
Update Date
2017-11-11T07:55:55.000
Closed Date
2017-11-11T07:55:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497069.95293688
Y Coordinate
6965325.86930932
Lat Long Location
AL LIPSCOMB WAY & S ERVAY ST, DALLAS, TX
Unique Key
1302524291
17-00552501
Service Request Number: 17-00552501 • Address: 3616 E KIEST BLVD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00552501
Address
3616 E KIEST BLVD, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T10:08:35.000
Status
Closed
Created Date
2017-11-11T10:08:35.000
Update Date
2017-11-11T10:34:20.000
Closed Date
2017-11-11T10:34:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495492.58241329
Y Coordinate
6954886.06703825
Lat Long Location
3616 E KIEST BLVD, DALLAS, TX 75203
Unique Key
1302659966
17-00528778
Service Request Number: 17-00528778 • Address: HARRY HINES BLVD & PAYNE ST, DALLAS, TX • City Council District: 2
Service Request Number
17-00528778
Address
HARRY HINES BLVD & PAYNE ST, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-02T10:58:18.000
Status
Closed
Created Date
2017-10-26T10:58:18.000
Update Date
2017-10-26T12:26:44.000
Closed Date
2017-10-26T12:26:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488518.08825428
Y Coordinate
6975373.6050922
Lat Long Location
HARRY HINES BLVD & PAYNE ST, DALLAS, TX
Unique Key
1300687879
18-00056300
Service Request Number: 18-00056300 • Address: 631 TENISON MEMORIAL RD, DALLAS, 75223 • City Council District: 14
Service Request Number
18-00056300
Address
631 TENISON MEMORIAL RD, DALLAS, 75223
City Council District
14
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-23T16:30:37.000
Status
Closed
Created Date
2018-02-08T16:30:37.000
Update Date
2018-02-17T11:12:03.000
Closed Date
2018-02-17T11:12:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2509192.20400126
Y Coordinate
6981619.19091142
Lat Long Location
631 TENISON MEMORIAL RD, DALLAS, 75223
Unique Key
1312079787
17-00551343
Service Request Number: 17-00551343 • Address: 2700 WILHURT AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00551343
Address
2700 WILHURT AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T11:01:32.000
Status
Closed
Created Date
2017-11-10T11:01:32.000
Update Date
2017-11-11T07:55:18.000
Closed Date
2017-11-11T07:55:18.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2497559.35450717
Y Coordinate
6943980.59627306
Lat Long Location
2700 WILHURT AVE, DALLAS, TX 75216
Unique Key
1302536048
17-00524118
Service Request Number: 17-00524118 • Address: 4151 LAKEHURST CT, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00524118
Address
4151 LAKEHURST CT, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T17:27:16.000
Status
Closed
Created Date
2017-10-23T17:27:16.000
Update Date
2017-10-26T11:45:46.000
Closed Date
2017-10-26T11:45:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2464014.25736568
Y Coordinate
6957613.05634258
Lat Long Location
4151 LAKEHURST CT, DALLAS, TX 75211
Unique Key
1300292793
17-00503198
Service Request Number: 17-00503198 • Address: 1819 MARTIN LUTHER KING JR BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00503198
Address
1819 MARTIN LUTHER KING JR BLVD, DALLAS, TX 75215
City Council District
7
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-21T07:31:37.000
Status
Closed
Created Date
2017-10-10T07:31:37.000
Update Date
2017-10-26T07:15:21.000
Closed Date
2017-10-26T07:15:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498477.75410046
Y Coordinate
6964862.07063123
Lat Long Location
1819 MARTIN LUTHER KING JR BLVD, DALLAS, TX 75215
Unique Key
1298485461
18-00069638
Service Request Number: 18-00069638 • Address: 724 GREEN COVE LN, DALLAS, TX 75232 • City Council District: 4
Service Request Number
18-00069638
Address
724 GREEN COVE LN, DALLAS, TX 75232
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T16:36:53.000
Status
Closed
Created Date
2018-02-16T16:36:53.000
Update Date
2018-02-17T07:55:07.000
Closed Date
2018-02-17T07:55:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481185.66179467
Y Coordinate
6936198.14956207
Lat Long Location
724 GREEN COVE LN, DALLAS, TX 75232
Unique Key
1313178679
17-00551076
Service Request Number: 17-00551076 • Address: 1406 PERU ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00551076
Address
1406 PERU ST, DALLAS, TX 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T09:22:47.000
Status
Closed
Created Date
2017-11-10T09:22:47.000
Update Date
2017-11-11T07:55:45.000
Closed Date
2017-11-11T07:55:45.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490920.23078867
Y Coordinate
6957108.32757876
Lat Long Location
1406 PERU ST, DALLAS, TX 75203
Unique Key
1302513230
18-00102500
Service Request Number: 18-00102500 • Address: 2218 BURBANK ST, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00102500
Address
2218 BURBANK ST, DALLAS, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-13T08:35:44.000
Status
Closed
Created Date
2018-03-08T08:35:44.000
Update Date
2018-03-10T11:24:23.000
Closed Date
2018-03-10T11:24:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2471146.26987385
Y Coordinate
6992090.00535217
Lat Long Location
2218 BURBANK ST, DALLAS, 75235
Unique Key
1315707731
18-00081119
Service Request Number: 18-00081119 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081119
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T13:15:33.000
Status
Closed
Created Date
2018-02-24T13:15:33.000
Update Date
2018-02-24T13:16:04.000
Closed Date
2018-02-24T13:16:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314095694
17-00525839
Service Request Number: 17-00525839 • Address: 3400 UTAH AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00525839
Address
3400 UTAH AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T15:17:11.000
Status
Closed
Created Date
2017-10-24T15:17:11.000
Update Date
2017-10-25T15:05:18.000
Closed Date
2017-10-25T15:05:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488474.48829064
Y Coordinate
6942862.50271733
Lat Long Location
3400 UTAH AVE, DALLAS, TX 75216
Unique Key
1300432896
17-00291088
Service Request Number: 17-00291088 • Address: 1241 RAIN FOREST DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00291088
Address
1241 RAIN FOREST DR, DALLAS, TX 75217
City Council District
5
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T17:47:16.000
Status
Closed
Created Date
2017-06-18T17:47:16.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-27T15:16:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2539797.05486902
Y Coordinate
6954727.27279557
Lat Long Location
1241 RAIN FOREST DR, DALLAS, TX 75217
Unique Key
1277856535
17-00525534
Service Request Number: 17-00525534 • Address: 1807 MENTOR AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00525534
Address
1807 MENTOR AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T13:44:04.000
Status
Closed
Created Date
2017-10-24T13:44:04.000
Update Date
2017-10-25T16:41:26.000
Closed Date
2017-10-25T16:41:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492296.60596947
Y Coordinate
6939281.1707878
Lat Long Location
1807 MENTOR AVE, DALLAS, TX 75216
Unique Key
1300412799
17-00527371
Service Request Number: 17-00527371 • Address: ASH LN & CALDWELL AVE, DALLAS, TX • City Council District: 2
Service Request Number
17-00527371
Address
ASH LN & CALDWELL AVE, DALLAS, TX
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T13:19:23.000
Status
Closed
Created Date
2017-10-25T13:19:23.000
Update Date
2017-10-25T14:13:27.000
Closed Date
2017-10-25T14:13:27.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2502793.30797437
Y Coordinate
6975019.04909648
Lat Long Location
ASH LN & CALDWELL AVE, DALLAS, TX
Unique Key
1300568287
17-00511761
Service Request Number: 17-00511761 • Address: 9332 SASSAFRAS DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00511761
Address
9332 SASSAFRAS DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-20T07:45:24.000
Status
Closed
Created Date
2017-10-16T07:45:24.000
Update Date
2017-10-26T09:30:38.000
Closed Date
2017-10-26T09:30:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2533196.81489817
Y Coordinate
6932288.22143753
Lat Long Location
9332 SASSAFRAS DR, DALLAS, TX 75217
Unique Key
1299247585
17-00528120
Service Request Number: 17-00528120 • Address: 5708 CHARLESTOWN DR, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00528120
Address
5708 CHARLESTOWN DR, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T19:19:50.000
Status
Closed
Created Date
2017-10-25T19:19:50.000
Update Date
2017-10-26T15:47:30.000
Closed Date
2017-10-26T15:47:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486619.68468624
Y Coordinate
7020904.44978032
Lat Long Location
5708 CHARLESTOWN DR, DALLAS, TX 75230
Unique Key
1300626811
18-00058224
Service Request Number: 18-00058224 • Address: 3906 BEECHWOOD LN, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00058224
Address
3906 BEECHWOOD LN, DALLAS, 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-26T15:54:47.000
Status
Closed
Created Date
2018-02-09T15:54:47.000
Update Date
2018-02-17T12:06:24.000
Closed Date
2018-02-17T12:05:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475030.69881173
Y Coordinate
7005659.33121969
Lat Long Location
3906 BEECHWOOD LN, DALLAS, 75220
Unique Key
1312231813
18-00107212
Service Request Number: 18-00107212 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107212
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T13:32:49.000
Status
Closed
Created Date
2018-03-10T13:32:49.000
Update Date
2018-03-10T13:33:33.000
Closed Date
2018-03-10T13:33:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316039764
18-00080851
Service Request Number: 18-00080851 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00080851
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T08:52:04.000
Status
Closed
Created Date
2018-02-24T08:52:04.000
Update Date
2018-02-24T08:52:41.000
Closed Date
2018-02-24T08:52:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314074535
17-00526595
Service Request Number: 17-00526595 • Address: 7124 ELDERBERRY LN, DALLAS, 75249 • City Council District: 3
Service Request Number
17-00526595
Address
7124 ELDERBERRY LN, DALLAS, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T08:41:03.000
Status
Closed
Created Date
2017-10-25T08:41:03.000
Update Date
2017-10-26T07:56:42.000
Closed Date
2017-10-26T07:56:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2447147.32278545
Y Coordinate
6921052.24652502
Lat Long Location
7124 ELDERBERRY LN, DALLAS, 75249
Unique Key
1300514348
17-00545076
Service Request Number: 17-00545076 • Address: 3916 CONGRESS AVE, DALLAS, TX 75219 • City Council District: 2
Service Request Number
17-00545076
Address
3916 CONGRESS AVE, DALLAS, TX 75219
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-13T15:14:42.000
Status
Closed
Created Date
2017-11-06T15:14:42.000
Update Date
2017-11-11T10:58:11.000
Closed Date
2017-11-11T10:58:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487009.81420771
Y Coordinate
6981125.3799115
Lat Long Location
3916 CONGRESS AVE, DALLAS, TX 75219
Unique Key
1301995613
17-00295113
Service Request Number: 17-00295113 • Address: 4318 MARSHALL ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00295113
Address
4318 MARSHALL ST, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-11T12:23:09.000
Status
Closed
Created Date
2017-06-20T12:23:09.000
Update Date
2017-10-26T11:25:15.000
Closed Date
2017-10-26T11:25:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2508581.28659629
Y Coordinate
6968063.58151493
Lat Long Location
4318 MARSHALL ST, DALLAS, TX 75210
Unique Key
1278178986
17-00524557
Service Request Number: 17-00524557 • Address: 6347 DELOACHE AVE, DALLAS, TX 75225 • City Council District: 13
Service Request Number
17-00524557
Address
6347 DELOACHE AVE, DALLAS, TX 75225
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T08:38:15.000
Status
Closed
Created Date
2017-10-24T08:38:15.000
Update Date
2017-10-26T09:23:19.000
Closed Date
2017-10-26T09:23:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491478.70486226
Y Coordinate
7003959.60365882
Lat Long Location
6347 DELOACHE AVE, DALLAS, TX 75225
Unique Key
1300341584
17-00551529
Service Request Number: 17-00551529 • Address: 4407 ALAMOSA DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00551529
Address
4407 ALAMOSA DR, DALLAS, TX 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T12:10:07.000
Status
Closed
Created Date
2017-11-10T12:10:07.000
Update Date
2017-11-11T14:27:09.000
Closed Date
2017-11-11T14:27:09.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474823.16670101
Y Coordinate
6938121.15599801
Lat Long Location
4407 ALAMOSA DR, DALLAS, TX 75232
Unique Key
1302549346
17-00511089
Service Request Number: 17-00511089 • Address: 3505 RIO GRANDE CIR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00511089
Address
3505 RIO GRANDE CIR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Corner Clip - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-13T15:30:38.000
Status
Closed
Created Date
2017-10-14T15:30:38.000
Update Date
2017-10-26T10:31:33.000
Closed Date
2017-10-26T10:31:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2465984.63197391
Y Coordinate
6941934.4040339
Lat Long Location
3505 RIO GRANDE CIR, DALLAS, TX 75233
Unique Key
1299155015
17-00501615
Service Request Number: 17-00501615 • Address: 1907 WILBUR ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00501615
Address
1907 WILBUR ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-06T09:54:14.000
Status
Closed
Created Date
2017-10-09T09:54:14.000
Update Date
2017-10-25T15:09:39.000
Closed Date
2017-10-25T15:09:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475516.873448
Y Coordinate
6949722.93049474
Lat Long Location
1907 WILBUR ST, DALLAS, TX 75224
Unique Key
1298359264
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