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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00527609
Service Request Number: 17-00527609 • Address: FALLS DR & DRYDEN DR, DALLAS, TX • City Council District: 1
Service Request Number
17-00527609
Address
FALLS DR & DRYDEN DR, DALLAS, TX
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T14:50:16.000
Status
Closed
Created Date
2017-10-25T14:50:16.000
Update Date
2017-10-26T07:51:43.000
Closed Date
2017-10-26T07:51:43.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2465076.92592509
Y Coordinate
6951049.16531632
Lat Long Location
FALLS DR & DRYDEN DR, DALLAS, TX
Unique Key
1300585079
18-00107081
Service Request Number: 18-00107081 • Address: 3440 NOBLE AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00107081
Address
3440 NOBLE AVE, DALLAS, TX 75204
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T11:28:03.000
Status
Closed
Created Date
2018-03-10T11:28:03.000
Update Date
2018-03-10T15:27:09.000
Closed Date
2018-03-10T15:27:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491427.24625627
Y Coordinate
6979868.28245499
Lat Long Location
3440 NOBLE AVE, DALLAS, TX 75204
Unique Key
1316030365
17-00552771
Service Request Number: 17-00552771 • Address: 6900 ROYAL LN, DALLAS, 75230 • City Council District: 11
Service Request Number
17-00552771
Address
6900 ROYAL LN, DALLAS, 75230
City Council District
11
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T15:36:41.000
Status
Closed
Created Date
2017-11-11T15:36:41.000
Update Date
2017-11-11T22:26:37.000
Closed Date
2017-11-11T22:26:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494051.22694932
Y Coordinate
7012708.70413811
Lat Long Location
6900 ROYAL LN, DALLAS, 75230
Unique Key
1302678846
18-00068225
Service Request Number: 18-00068225 • Address: 7302 DOMINIQUE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00068225
Address
7302 DOMINIQUE DR, DALLAS, TX 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T09:15:56.000
Status
Closed
Created Date
2018-02-16T09:15:56.000
Update Date
2018-02-17T10:15:14.000
Closed Date
2018-02-17T10:15:14.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2510089.75540177
Y Coordinate
6992875.92283839
Lat Long Location
7302 DOMINIQUE DR, DALLAS, TX 75214
Unique Key
1313081911
18-00106783
Service Request Number: 18-00106783 • Address: 10747 BRUTON RD, DALLAS, TX 75217 • City Council District: 7
Service Request Number
18-00106783
Address
10747 BRUTON RD, DALLAS, TX 75217
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T02:50:16.000
Status
Closed
Created Date
2018-03-10T02:50:16.000
Update Date
2018-03-10T08:38:20.000
Closed Date
2018-03-10T08:38:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2539811.15252755
Y Coordinate
6960416.32328018
Lat Long Location
10747 BRUTON RD, DALLAS, TX 75217
Unique Key
1316005374
18-00048957
Service Request Number: 18-00048957 • Address: 17910 KELLY BLVD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00048957
Address
17910 KELLY BLVD, DALLAS, TX 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2018-03-19T19:32:06.000
Status
Closed
Created Date
2018-02-02T19:32:06.000
Update Date
2018-02-17T07:55:49.000
Closed Date
2018-02-17T07:55:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469325.06709705
Y Coordinate
7049054.09430134
Lat Long Location
17910 KELLY BLVD, DALLAS, TX 75287
Unique Key
1311530490
17-00414286
Service Request Number: 17-00414286 • Address: 3727 HUMPHREY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00414286
Address
3727 HUMPHREY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-23T09:59:07.000
Status
Closed
Created Date
2017-08-18T09:59:07.000
Update Date
2017-10-26T14:16:30.000
Closed Date
2017-10-26T14:16:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2501308.54555224
Y Coordinate
6948408.1472106
Lat Long Location
3727 HUMPHREY DR, DALLAS, TX 75216
Unique Key
1290628930
17-00552627
Service Request Number: 17-00552627 • Address: 917 CRISTLER AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00552627
Address
917 CRISTLER AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-13T12:32:37.000
Status
Closed
Created Date
2017-11-11T12:32:37.000
Update Date
2017-11-11T12:33:53.000
Closed Date
2017-11-11T12:33:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507874.97595517
Y Coordinate
6978736.96233734
Lat Long Location
917 CRISTLER AVE, DALLAS, TX 75223
Unique Key
1302669371
17-00509350
Service Request Number: 17-00509350 • Address: 301 N RECORD ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
17-00509350
Address
301 N RECORD ST, DALLAS, TX 75202
City Council District
14
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-12-19T10:47:30.000
Status
Closed
Created Date
2017-10-13T10:47:30.000
Update Date
2017-10-26T08:56:56.000
Closed Date
2017-10-26T08:56:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488630.08744817
Y Coordinate
6971080.58041143
Lat Long Location
301 N RECORD ST, DALLAS, TX 75202
Unique Key
1299006185
18-00107032
Service Request Number: 18-00107032 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107032
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:54:36.000
Status
Closed
Created Date
2018-03-10T10:54:36.000
Update Date
2018-03-10T10:55:10.000
Closed Date
2018-03-10T10:55:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316026885
17-00552255
Service Request Number: 17-00552255 • Address: 9979 CONSTANCE ST, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00552255
Address
9979 CONSTANCE ST, DALLAS, TX 75220
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-17T17:45:13.000
Status
Closed
Created Date
2017-11-10T17:45:13.000
Update Date
2017-11-11T11:02:32.000
Closed Date
2017-11-11T11:02:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2472138.07640213
Y Coordinate
7006657.35984003
Lat Long Location
9979 CONSTANCE ST, DALLAS, TX 75220
Unique Key
1302614847
17-00534891
Service Request Number: 17-00534891 • Address: 4249 S HAMPTON RD, DALLAS, 75224 • City Council District: 3
Service Request Number
17-00534891
Address
4249 S HAMPTON RD, DALLAS, 75224
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-30T08:29:56.000
Status
Closed
Created Date
2017-10-31T08:29:56.000
Update Date
2017-11-11T14:06:47.000
Closed Date
2017-11-11T14:06:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473858.56686583
Y Coordinate
6938532.4926584
Lat Long Location
4249 S HAMPTON RD, DALLAS, 75224
Unique Key
1301210503
17-00523911
Service Request Number: 17-00523911 • Address: 6052 GLEN HEATHER DR, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00523911
Address
6052 GLEN HEATHER DR, DALLAS, TX 75252
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-30T16:17:15.000
Status
Closed
Created Date
2017-10-23T16:17:15.000
Update Date
2017-10-26T15:28:01.000
Closed Date
2017-10-26T15:28:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488531.25635946
Y Coordinate
7047871.5471261
Lat Long Location
6052 GLEN HEATHER DR, DALLAS, TX 75252
Unique Key
1300276313
18-00070053
Service Request Number: 18-00070053 • Address: 7205 PIEDMONT DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00070053
Address
7205 PIEDMONT DR, DALLAS, TX 75227
City Council District
5
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T10:45:01.000
Status
Closed
Created Date
2018-02-17T10:45:01.000
Update Date
2018-02-17T13:25:03.000
Closed Date
2018-02-17T13:25:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2522186.7741975
Y Coordinate
6964230.86917567
Lat Long Location
7205 PIEDMONT DR, DALLAS, TX 75227
Unique Key
1313219095
17-00523727
Service Request Number: 17-00523727 • Address: 1833 EUCLID ST, DALLAS, TX 75206 • City Council District: 2
Service Request Number
17-00523727
Address
1833 EUCLID ST, DALLAS, TX 75206
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-28T15:25:56.000
Status
Closed
Created Date
2017-10-23T15:25:56.000
Update Date
2017-10-25T14:49:09.000
Closed Date
2017-10-25T14:49:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498853.71232948
Y Coordinate
6982664.68942545
Lat Long Location
1833 EUCLID ST, DALLAS, TX 75206
Unique Key
1300261282
17-00336650
Service Request Number: 17-00336650 • Address: OAK LAWN AVE & WYCLIFF AVE, DALLAS, TX • Department: Street Services
Service Request Number
17-00336650
Address
OAK LAWN AVE & WYCLIFF AVE, DALLAS, TX
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T14:37:41.000
Status
Closed
Created Date
2017-07-11T14:37:41.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-08-29T12:59:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489988.4243785
Y Coordinate
6985363.47659927
Lat Long Location
OAK LAWN AVE & WYCLIFF AVE, DALLAS, TX
Unique Key
1283894684
18-00132025
Service Request Number: 18-00132025 • Address: 2814 EXETER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00132025
Address
2814 EXETER AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-26T15:49:06.000
Status
Closed
Created Date
2018-03-23T15:49:06.000
Update Date
2018-03-24T07:52:06.000
Closed Date
2018-03-24T07:52:06.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498548.59854741
Y Coordinate
6944936.77626169
Lat Long Location
2814 EXETER AVE, DALLAS, TX 75216
Unique Key
1317837377
18-00070236
Service Request Number: 18-00070236 • Address: 201 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
18-00070236
Address
201 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-19T13:47:00.000
Status
Closed
Created Date
2018-02-17T13:47:00.000
Update Date
2018-02-17T16:46:51.000
Closed Date
2018-02-17T16:46:51.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484481.42235988
Y Coordinate
6959454.70953874
Lat Long Location
201 E 8TH ST, DALLAS, TX 75203
Unique Key
1313234128
18-00103409
Service Request Number: 18-00103409 • Address: 1482 GLENCLIFF DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00103409
Address
1482 GLENCLIFF DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-09T12:59:27.000
Status
Closed
Created Date
2018-03-08T12:59:27.000
Update Date
2018-03-11T13:33:57.000
Closed Date
2018-03-11T13:33:57.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2533536.93444391
Y Coordinate
6956797.4031952
Lat Long Location
1482 GLENCLIFF DR, DALLAS, TX 75217
Unique Key
1315765870
17-00552577
Service Request Number: 17-00552577 • Address: 801 S CARROLL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00552577
Address
801 S CARROLL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T11:31:56.000
Status
Closed
Created Date
2017-11-11T11:31:56.000
Update Date
2017-11-11T11:49:48.000
Closed Date
2017-11-11T11:49:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502320.18511568
Y Coordinate
6973818.53424801
Lat Long Location
801 S CARROLL AVE, DALLAS, TX 75223
Unique Key
1302665697
17-00550983
Service Request Number: 17-00550983 • Address: 13122 C F HAWN FWY, DALLAS, 75253 • City Council District: 8
Service Request Number
17-00550983
Address
13122 C F HAWN FWY, DALLAS, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T08:55:34.000
Status
Closed
Created Date
2017-11-10T08:55:34.000
Update Date
2017-11-11T11:37:12.000
Closed Date
2017-11-11T07:50:12.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2550677.82094304
Y Coordinate
6935051.96751267
Lat Long Location
13122 C F HAWN FWY, DALLAS, 75253
Unique Key
1302506708
17-00524544
Service Request Number: 17-00524544 • Address: 6347 DELOACHE AVE, DALLAS, TX 75225 • City Council District: 13
Service Request Number
17-00524544
Address
6347 DELOACHE AVE, DALLAS, TX 75225
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T08:35:47.000
Status
Closed
Created Date
2017-10-24T08:35:47.000
Update Date
2017-10-26T08:44:46.000
Closed Date
2017-10-26T08:44:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491478.7050359
Y Coordinate
7003959.60438185
Lat Long Location
6347 DELOACHE AVE, DALLAS, TX 75225
Unique Key
1300340729
17-00552498
Service Request Number: 17-00552498 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552498
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T10:06:07.000
Status
Closed
Created Date
2017-11-11T10:06:07.000
Update Date
2017-11-11T10:06:53.000
Closed Date
2017-11-11T10:06:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302659742
17-00552570
Service Request Number: 17-00552570 • Address: 3839 MORNINGVIEW DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00552570
Address
3839 MORNINGVIEW DR, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T11:26:03.000
Status
Closed
Created Date
2017-11-11T11:26:03.000
Update Date
2017-11-11T15:11:01.000
Closed Date
2017-11-11T15:11:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504183.70047051
Y Coordinate
6933969.6465949
Lat Long Location
3839 MORNINGVIEW DR, DALLAS, TX 75241
Unique Key
1302665129
18-00044955
Service Request Number: 18-00044955 • Address: 4369 AVONDALE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00044955
Address
4369 AVONDALE AVE, DALLAS, 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-02T20:48:18.000
Status
Duplicate (closed)
Created Date
2018-01-31T20:48:18.000
Update Date
2018-03-24T05:54:57.000
Closed Date
2018-03-24T05:54:58.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490429.72194507
Y Coordinate
6984554.67626254
Lat Long Location
4369 AVONDALE AVE, DALLAS, 75219
Unique Key
1311238877
18-00107674
Service Request Number: 18-00107674 • Address: 2234 LOCUST AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00107674
Address
2234 LOCUST AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-14T10:17:50.000
Status
Closed
Created Date
2018-03-11T10:17:50.000
Update Date
2018-03-11T12:18:27.000
Closed Date
2018-03-11T12:18:27.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2495428.11276258
Y Coordinate
6941972.94707289
Lat Long Location
2234 LOCUST AVE, DALLAS, TX 75216
Unique Key
1316083703
17-00551371
Service Request Number: 17-00551371 • Address: 2600 SCOTLAND DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00551371
Address
2600 SCOTLAND DR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T11:08:16.000
Status
Closed
Created Date
2017-11-10T11:08:16.000
Update Date
2017-11-11T07:55:17.000
Closed Date
2017-11-11T07:55:17.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2497210.10818581
Y Coordinate
6942640.63047401
Lat Long Location
2600 SCOTLAND DR, DALLAS, TX 75216
Unique Key
1302537782
17-00552518
Service Request Number: 17-00552518 • Address: 1539 POCONO TRL, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552518
Address
1539 POCONO TRL, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T10:26:45.000
Status
Closed
Created Date
2017-11-11T10:26:45.000
Update Date
2017-11-11T11:16:01.000
Closed Date
2017-11-11T11:16:01.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539842.10945248
Y Coordinate
6956597.2090799
Lat Long Location
1539 POCONO TRL, DALLAS, TX 75217
Unique Key
1302661220
17-00513871
Service Request Number: 17-00513871 • Address: 909 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00513871
Address
909 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T09:17:31.000
Status
Closed
Created Date
2017-10-17T09:17:31.000
Update Date
2017-10-25T16:25:25.000
Closed Date
2017-10-25T16:25:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487585.21279523
Y Coordinate
6960434.1421376
Lat Long Location
909 E 8TH ST, DALLAS, TX 75203
Unique Key
1299418954
18-00081143
Service Request Number: 18-00081143 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081143
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T13:30:07.000
Status
Closed
Created Date
2018-02-24T13:30:07.000
Update Date
2018-02-24T13:30:44.000
Closed Date
2018-02-24T13:30:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314097132
18-00068661
Service Request Number: 18-00068661 • Address: 5006 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00068661
Address
5006 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T11:16:37.000
Status
Closed
Created Date
2018-02-16T11:16:37.000
Update Date
2018-02-17T07:55:55.000
Closed Date
2018-02-17T07:55:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482620.62837527
Y Coordinate
6994414.49556002
Lat Long Location
5006 W UNIVERSITY BLVD, DALLAS, TX 75209
Unique Key
1313111513
17-00527507
Service Request Number: 17-00527507 • Address: 431 W BROOKLYN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00527507
Address
431 W BROOKLYN AVE, DALLAS, TX 75208
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-24T14:11:15.000
Status
Closed
Created Date
2017-10-25T14:11:15.000
Update Date
2017-10-26T08:12:14.000
Closed Date
2017-10-26T08:12:15.000
Priority
Standard
Method Received Description
Web
X Coordinate
2482374.31166114
Y Coordinate
6955985.01063957
Lat Long Location
431 W BROOKLYN AVE, DALLAS, TX 75208
Unique Key
1300577601
17-00333857
Service Request Number: 17-00333857 • Address: 3903 MT PLEASANT ST, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00333857
Address
3903 MT PLEASANT ST, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-29T14:55:21.000
Status
Closed
Created Date
2017-07-10T14:55:21.000
Update Date
2018-02-17T13:10:39.000
Closed Date
2018-02-17T13:10:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2465506.33486328
Y Coordinate
6957577.09580358
Lat Long Location
3903 MT PLEASANT ST, DALLAS, TX 75211
Unique Key
1283681607
17-00407772
Service Request Number: 17-00407772 • Address: 4200 MESA GLEN LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00407772
Address
4200 MESA GLEN LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-18T13:30:11.000
Status
Closed
Created Date
2017-08-15T13:30:11.000
Update Date
2017-11-11T15:42:08.000
Closed Date
2017-11-11T15:42:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2472024.66212847
Y Coordinate
6939135.48885322
Lat Long Location
4200 MESA GLEN LN, DALLAS, TX 75233
Unique Key
1290099899
17-00503012
Service Request Number: 17-00503012 • Address: 8543 STILLWATER DR, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00503012
Address
8543 STILLWATER DR, DALLAS, 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-06T18:19:59.000
Status
Closed
Created Date
2017-10-09T18:19:59.000
Update Date
2017-10-25T16:03:15.000
Closed Date
2017-10-25T16:03:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2503762.95554635
Y Coordinate
7013859.22679698
Lat Long Location
8543 STILLWATER DR, DALLAS, 75243
Unique Key
1298460022
18-00070136
Service Request Number: 18-00070136 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070136
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T12:11:12.000
Status
Closed
Created Date
2018-02-17T12:11:12.000
Update Date
2018-02-17T12:12:10.000
Closed Date
2018-02-17T12:12:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313226477
17-00526932
Service Request Number: 17-00526932 • Address: 17612 BIG BEND DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00526932
Address
17612 BIG BEND DR, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-08T10:32:11.000
Status
Closed
Created Date
2017-10-25T10:32:11.000
Update Date
2017-10-26T16:19:50.000
Closed Date
2017-10-26T16:19:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468608.54178037
Y Coordinate
7046972.12443591
Lat Long Location
17612 BIG BEND DR, DALLAS, TX 75287
Unique Key
1300538289
17-00551162
Service Request Number: 17-00551162 • Address: 3500 EDGEWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00551162
Address
3500 EDGEWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T09:52:42.000
Status
Closed
Created Date
2017-11-10T09:52:42.000
Update Date
2017-11-11T07:56:28.000
Closed Date
2017-11-11T07:56:28.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500516.80329296
Y Coordinate
6964345.93918618
Lat Long Location
3500 EDGEWOOD ST, DALLAS, TX 75215
Unique Key
1302519662
17-00552701
Service Request Number: 17-00552701 • Address: 4911 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00552701
Address
4911 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T13:52:50.000
Status
Closed
Created Date
2017-11-11T13:52:50.000
Update Date
2017-11-11T16:28:00.000
Closed Date
2017-11-11T16:28:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2482180.75955982
Y Coordinate
6994452.75792453
Lat Long Location
4911 W UNIVERSITY BLVD, DALLAS, TX 75209
Unique Key
1302674130
18-00058694
Service Request Number: 18-00058694 • Address: 1300 S FITZHUGH AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00058694
Address
1300 S FITZHUGH AVE, DALLAS, 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-21T20:28:28.000
Status
Duplicate (closed)
Created Date
2018-02-09T20:28:28.000
Update Date
2018-02-17T17:05:36.000
Closed Date
2018-02-17T17:05:36.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2505156.90959132
Y Coordinate
6973453.79090212
Lat Long Location
1300 S FITZHUGH AVE, DALLAS, 75223
Unique Key
1312270434
17-00496935
Service Request Number: 17-00496935 • Address: 3811 AROCHA DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00496935
Address
3811 AROCHA DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T11:50:01.000
Status
Closed
Created Date
2017-10-05T11:50:01.000
Update Date
2017-10-26T14:27:22.000
Closed Date
2017-10-26T14:27:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502086.23687578
Y Coordinate
6949384.77035283
Lat Long Location
3811 AROCHA DR, DALLAS, TX 75216
Unique Key
1297913292
17-00497284
Service Request Number: 17-00497284 • Address: 5843 SUNNY WOOD DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00497284
Address
5843 SUNNY WOOD DR, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-04T14:14:20.000
Status
Closed
Created Date
2017-10-05T14:14:20.000
Update Date
2017-10-25T14:56:45.000
Closed Date
2017-10-25T14:56:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2520353.61684813
Y Coordinate
6977665.41084825
Lat Long Location
5843 SUNNY WOOD DR, DALLAS, TX 75228
Unique Key
1297938946
17-00527200
Service Request Number: 17-00527200 • Address: 1823 LAMONT AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527200
Address
1823 LAMONT AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T12:05:52.000
Status
Closed
Created Date
2017-10-25T12:05:52.000
Update Date
2017-10-26T15:57:42.000
Closed Date
2017-10-26T15:57:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488809.40078305
Y Coordinate
6951056.71227434
Lat Long Location
1823 LAMONT AVE, DALLAS, TX 75216
Unique Key
1300556832
17-00519312
Service Request Number: 17-00519312 • Address: 5336 MONA LN, DALLAS, 75236 • City Council District: 3
Service Request Number
17-00519312
Address
5336 MONA LN, DALLAS, 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T07:53:28.000
Status
Closed
Created Date
2017-10-20T07:53:28.000
Update Date
2017-10-25T15:53:03.000
Closed Date
2017-10-25T15:51:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2454042.39631377
Y Coordinate
6934287.68761451
Lat Long Location
5336 MONA LN, DALLAS, 75236
Unique Key
1299864435
17-00535368
Service Request Number: 17-00535368 • Address: 3411 EDGEWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00535368
Address
3411 EDGEWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-02T10:26:18.000
Status
Closed
Created Date
2017-10-31T10:26:18.000
Update Date
2017-11-11T07:56:19.000
Closed Date
2017-11-11T07:56:19.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500231.57780856
Y Coordinate
6964566.00317468
Lat Long Location
3411 EDGEWOOD ST, DALLAS, TX 75215
Unique Key
1301240567
17-00552720
Service Request Number: 17-00552720 • Address: 1800 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552720
Address
1800 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-06T14:12:33.000
Status
Closed
Created Date
2017-11-11T14:12:33.000
Update Date
2017-11-11T14:18:33.000
Closed Date
2017-11-11T14:18:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521904.40159872
Y Coordinate
6957974.85709462
Lat Long Location
1800 N JIM MILLER RD, DALLAS, TX 75217
Unique Key
1302675249
17-00552307
Service Request Number: 17-00552307 • Address: 272 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00552307
Address
272 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T19:03:01.000
Status
Closed
Created Date
2017-11-10T19:03:01.000
Update Date
2017-11-11T07:49:59.000
Closed Date
2017-11-11T07:49:59.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Web
X Coordinate
2560463.58232503
Y Coordinate
6942396.46593187
Lat Long Location
272 W LAWSON RD, DALLAS, TX 75253
Unique Key
1302623387
17-00463235
Service Request Number: 17-00463235 • Address: ASH CREEK DR & TWIN CREEK DR, DALLAS, TX 75228-3649 • City Council District: 9
Service Request Number
17-00463235
Address
ASH CREEK DR & TWIN CREEK DR, DALLAS, TX 75228-3649
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-16T14:24:52.000
Status
Closed
Created Date
2017-09-14T14:24:52.000
Update Date
2017-10-26T10:02:15.000
Closed Date
2017-10-26T10:02:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2524427.14731336
Y Coordinate
6987884.62347111
Lat Long Location
ASH CREEK DR & TWIN CREEK DR, DALLAS, TX 75228-3649
Unique Key
1294915788
17-00552366
Service Request Number: 17-00552366 • Address: 4121 MARVIN D LOVE FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00552366
Address
4121 MARVIN D LOVE FWY, DALLAS, TX 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T22:50:15.000
Status
Closed
Created Date
2017-11-10T22:50:15.000
Update Date
2017-11-11T07:50:00.000
Closed Date
2017-11-11T07:50:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477809.09233233
Y Coordinate
6939612.51867075
Lat Long Location
4121 MARVIN D LOVE FWY, DALLAS, TX 75224
Unique Key
1302635141
17-00552485
Service Request Number: 17-00552485 • Address: 10706 ROCKINGHAM ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552485
Address
10706 ROCKINGHAM ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T09:58:25.000
Status
Closed
Created Date
2017-11-11T09:58:25.000
Update Date
2017-11-11T10:50:51.000
Closed Date
2017-11-11T10:50:51.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539658.15552895
Y Coordinate
6959082.17433771
Lat Long Location
10706 ROCKINGHAM ST, DALLAS, TX 75217
Unique Key
1302658925
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