Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
18-00099404
Service Request Number: 18-00099404 • Address: 6857 EASTRIDGE DR, DALLAS, TX 75231 • City Council District: 13
Service Request Number
18-00099404
Address
6857 EASTRIDGE DR, DALLAS, TX 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-07T15:38:46.000
Status
Closed
Created Date
2018-03-06T15:38:46.000
Update Date
2018-03-10T20:27:43.000
Closed Date
2018-03-10T20:27:43.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505292.26820487
Y Coordinate
7003560.86874372
Lat Long Location
6857 EASTRIDGE DR, DALLAS, TX 75231
Unique Key
1315489438
17-00525412
Service Request Number: 17-00525412 • Address: 2826 PROVINCE LN, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00525412
Address
2826 PROVINCE LN, DALLAS, 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T13:05:46.000
Status
Closed
Created Date
2017-10-24T13:05:46.000
Update Date
2017-10-25T15:46:36.000
Closed Date
2017-10-25T15:46:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2531803.05215368
Y Coordinate
6987363.64233724
Lat Long Location
2826 PROVINCE LN, DALLAS, 75228
Unique Key
1300404670
17-00516600
Service Request Number: 17-00516600 • Address: 6490 FISHER RD, DALLAS, 75214 • City Council District: 14
Service Request Number
17-00516600
Address
6490 FISHER RD, DALLAS, 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T13:27:56.000
Status
Closed
Created Date
2017-10-18T13:27:56.000
Update Date
2017-10-26T15:58:04.000
Closed Date
2017-10-26T15:58:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2506137.94257475
Y Coordinate
6997646.18667371
Lat Long Location
6490 FISHER RD, DALLAS, 75214
Unique Key
1299633536
18-00107567
Service Request Number: 18-00107567 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107567
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:28:20.000
Status
Closed
Created Date
2018-03-11T08:28:20.000
Update Date
2018-03-11T08:29:05.000
Closed Date
2018-03-11T08:29:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316076648
18-00107653
Service Request Number: 18-00107653 • Address: 6310 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107653
Address
6310 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-23T10:11:13.000
Status
Closed
Created Date
2018-03-11T10:11:13.000
Update Date
2018-03-11T11:18:08.000
Closed Date
2018-03-11T11:18:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518715.09120968
Y Coordinate
6969359.01382442
Lat Long Location
6310 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1316082628
17-00520350
Service Request Number: 17-00520350 • Address: 6051 KENWOOD AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
17-00520350
Address
6051 KENWOOD AVE, DALLAS, 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T14:05:33.000
Status
Closed
Created Date
2017-10-20T14:05:33.000
Update Date
2017-10-26T17:02:29.000
Closed Date
2017-10-26T17:02:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502035.59553612
Y Coordinate
6990537.06240848
Lat Long Location
6051 KENWOOD AVE, DALLAS, 75206
Unique Key
1299936820
17-00533314
Service Request Number: 17-00533314 • Address: 4009 COPELAND ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00533314
Address
4009 COPELAND ST, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-13T10:44:31.000
Status
Closed
Created Date
2017-10-30T10:44:31.000
Update Date
2017-11-11T18:13:25.000
Closed Date
2017-11-11T18:13:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2507679.78023683
Y Coordinate
6967359.7852353
Lat Long Location
4009 COPELAND ST, DALLAS, TX 75210
Unique Key
1301075922
17-00568783
Service Request Number: 17-00568783 • Address: N JIM MILLER RD & LACY BLVD, DALLAS, TX • City Council District: 5
Service Request Number
17-00568783
Address
N JIM MILLER RD & LACY BLVD, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-04T10:21:09.000
Status
Closed
Created Date
2017-11-23T10:21:09.000
Update Date
2017-11-28T10:33:07.000
Closed Date
2017-11-28T10:33:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2521544.90700491
Y Coordinate
6964971.48904424
Lat Long Location
N JIM MILLER RD & LACY BLVD, DALLAS, TX
Unique Key
1304040031
17-00526513
Service Request Number: 17-00526513 • Address: 719 ELSBERRY AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00526513
Address
719 ELSBERRY AVE, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T08:13:36.000
Status
Closed
Created Date
2017-10-25T08:13:36.000
Update Date
2017-10-26T07:56:39.000
Closed Date
2017-10-26T07:56:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2518284.72006975
Y Coordinate
6951375.95465565
Lat Long Location
719 ELSBERRY AVE, DALLAS, TX 75217
Unique Key
1300508283
17-00552583
Service Request Number: 17-00552583 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552583
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T11:41:04.000
Status
Closed
Created Date
2017-11-11T11:41:04.000
Update Date
2017-11-11T11:42:04.000
Closed Date
2017-11-11T11:42:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302666195
17-00526112
Service Request Number: 17-00526112 • Address: 10349 NEWCOMBE DR, DALLAS, TX • City Council District: 9
Service Request Number
17-00526112
Address
10349 NEWCOMBE DR, DALLAS, TX
City Council District
9
Department
Police Department
Service Request Type
Oversized Commercial Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T16:44:51.000
Status
Closed
Created Date
2017-10-24T16:44:51.000
Update Date
2017-10-26T07:21:03.000
Closed Date
2017-10-26T07:21:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2527257.02706828
Y Coordinate
6991664.01071094
Lat Long Location
10349 NEWCOMBE DR, DALLAS, TX
Unique Key
1300457213
17-00524129
Service Request Number: 17-00524129 • Address: 6151 SYMPHONY LN, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00524129
Address
6151 SYMPHONY LN, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T17:33:44.000
Status
Closed
Created Date
2017-10-23T17:33:44.000
Update Date
2017-10-26T11:28:34.000
Closed Date
2017-10-26T11:28:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2522375.36983288
Y Coordinate
6974058.94793104
Lat Long Location
6151 SYMPHONY LN, DALLAS, TX 75227
Unique Key
1300293665
17-00548902
Service Request Number: 17-00548902 • Address: MICHIGAN AVE & GEORGIA AVE, DALLAS, TX • City Council District: 4
Service Request Number
17-00548902
Address
MICHIGAN AVE & GEORGIA AVE, DALLAS, TX
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-22T19:22:53.000
Status
Closed
Created Date
2017-11-08T19:22:53.000
Update Date
2017-11-11T07:37:40.000
Closed Date
2017-11-11T07:37:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2486068.66449306
Y Coordinate
6950874.6944195
Lat Long Location
MICHIGAN AVE & GEORGIA AVE, DALLAS, TX
Unique Key
1302311558
18-00049953
Service Request Number: 18-00049953 • Address: 4926 PARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00049953
Address
4926 PARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-26T16:55:42.000
Status
Closed
Created Date
2018-02-04T16:55:42.000
Update Date
2018-02-17T09:58:25.000
Closed Date
2018-02-17T09:58:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2504089.18670989
Y Coordinate
6974735.99753404
Lat Long Location
4926 PARRY AVE, DALLAS, TX 75223
Unique Key
1311623755
17-00526671
Service Request Number: 17-00526671 • Address: 2618 LENWAY ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00526671
Address
2618 LENWAY ST, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T09:07:18.000
Status
Closed
Created Date
2017-10-25T09:07:18.000
Update Date
2017-10-26T16:18:34.000
Closed Date
2017-10-26T16:18:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2501255.75984913
Y Coordinate
6965277.83051547
Lat Long Location
2618 LENWAY ST, DALLAS, TX 75215
Unique Key
1300519889
17-00521282
Service Request Number: 17-00521282 • Address: 3612 SAM RAYBURN TRL, DALLAS, 75287 • City Council District: 12
Service Request Number
17-00521282
Address
3612 SAM RAYBURN TRL, DALLAS, 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T11:33:16.000
Status
Closed
Created Date
2017-10-21T11:33:16.000
Update Date
2017-10-26T14:21:39.000
Closed Date
2017-10-26T14:21:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473806.11883924
Y Coordinate
7051513.79908528
Lat Long Location
3612 SAM RAYBURN TRL, DALLAS, 75287
Unique Key
1300031187
17-00511528
Service Request Number: 17-00511528 • Address: 3008 TRUXILLO DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00511528
Address
3008 TRUXILLO DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-25T14:17:11.000
Status
Closed
Created Date
2017-10-15T14:17:11.000
Update Date
2017-10-26T12:19:08.000
Closed Date
2017-10-26T12:19:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2532166.64676198
Y Coordinate
6995756.24257435
Lat Long Location
3008 TRUXILLO DR, DALLAS, TX 75228
Unique Key
1299207291
16-00504282
Service Request Number: 16-00504282 • Address: 2946 50TH ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00504282
Address
2946 50TH ST, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-10-31T12:06:59.000
Status
Closed
Created Date
2016-10-01T12:06:59.000
Update Date
2017-10-25T16:04:28.000
Closed Date
2017-10-25T16:04:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499644.34405778
Y Coordinate
6941821.31883557
Lat Long Location
2946 50TH ST, DALLAS, TX 75216
Unique Key
1230155941
17-00525818
Service Request Number: 17-00525818 • Address: MARIBETH DR & DICKERSON ST, DALLAS, TX • City Council District: 12
Service Request Number
17-00525818
Address
MARIBETH DR & DICKERSON ST, DALLAS, TX
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-07T15:13:24.000
Status
Closed
Created Date
2017-10-24T15:13:24.000
Update Date
2017-10-25T17:15:11.000
Closed Date
2017-10-25T17:15:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497291.5614857
Y Coordinate
7048680.77587457
Lat Long Location
MARIBETH DR & DICKERSON ST, DALLAS, TX
Unique Key
1300431676
18-00068949
Service Request Number: 18-00068949 • Address: 1811 GROSS RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00068949
Address
1811 GROSS RD, DALLAS, TX 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T13:02:06.000
Status
Closed
Created Date
2018-02-16T13:02:06.000
Update Date
2018-02-17T07:55:51.000
Closed Date
2018-02-17T07:55:50.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526287.41982876
Y Coordinate
6984285.31396958
Lat Long Location
1811 GROSS RD, DALLAS, TX 75228
Unique Key
1313130977
17-00526285
Service Request Number: 17-00526285 • Address: 8998 SENATE ST, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00526285
Address
8998 SENATE ST, DALLAS, TX 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-07T19:29:16.000
Status
Closed
Created Date
2017-10-24T19:29:16.000
Update Date
2017-10-26T07:56:47.000
Closed Date
2017-10-26T07:56:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2524661.03091379
Y Coordinate
6978813.63661239
Lat Long Location
8998 SENATE ST, DALLAS, TX 75228
Unique Key
1300475363
17-00552306
Service Request Number: 17-00552306 • Address: 9956 BOWMAN BLVD, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00552306
Address
9956 BOWMAN BLVD, DALLAS, TX 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T19:00:26.000
Status
Closed
Created Date
2017-11-10T19:00:26.000
Update Date
2017-11-11T08:45:06.000
Closed Date
2017-11-11T08:45:06.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471447.09294324
Y Coordinate
7006826.50722534
Lat Long Location
9956 BOWMAN BLVD, DALLAS, TX 75220
Unique Key
1302623310
16-00604866
Service Request Number: 16-00604866 • Address: 11806 ABSTON LN, DALLAS, TX 75218 • City Council District: 9
Service Request Number
16-00604866
Address
11806 ABSTON LN, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Stray Dog - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-01-10T18:00:01.000
Status
Closed
Created Date
2016-12-02T18:00:01.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2016-12-02T18:00:01.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2528297.39418966
Y Coordinate
7001570.13432957
Lat Long Location
11806 ABSTON LN, DALLAS, TX 75218
Unique Key
1240156622
17-00527698
Service Request Number: 17-00527698 • Address: 4418 EAST SIDE AVE, DALLAS, 75226 • City Council District: 2
Service Request Number
17-00527698
Address
4418 EAST SIDE AVE, DALLAS, 75226
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T15:26:28.000
Status
Closed
Created Date
2017-10-25T15:26:28.000
Update Date
2017-10-26T07:51:01.000
Closed Date
2017-10-26T07:51:01.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500939.01758141
Y Coordinate
6974772.1020555
Lat Long Location
4418 EAST SIDE AVE, DALLAS, 75226
Unique Key
1300591780
17-00529843
Service Request Number: 17-00529843 • Address: 4505 COLLINS AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00529843
Address
4505 COLLINS AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-04T16:53:57.000
Status
Closed
Created Date
2017-10-26T16:53:57.000
Update Date
2017-10-26T16:54:51.000
Closed Date
2017-10-26T16:54:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508383.8451485
Y Coordinate
6969595.47862205
Lat Long Location
4505 COLLINS AVE, DALLAS, TX 75210
Unique Key
1300774826
17-00527663
Service Request Number: 17-00527663 • Address: 934 CHALMERS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00527663
Address
934 CHALMERS ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-01T15:09:29.000
Status
Duplicate (open)
Created Date
2017-10-25T15:09:29.000
Update Date
2017-10-25T15:09:29.000
Closed Date
2017-10-25T15:09:29.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2472358.58806202
Y Coordinate
6954785.03797997
Lat Long Location
934 CHALMERS ST, DALLAS, TX 75211
Unique Key
1300589026
17-00551840
Service Request Number: 17-00551840 • Address: 525 MELBA ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00551840
Address
525 MELBA ST, DALLAS, TX 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T14:46:15.000
Status
Closed
Created Date
2017-11-10T14:46:15.000
Update Date
2017-11-11T07:54:51.000
Closed Date
2017-11-11T07:54:51.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481684.01352445
Y Coordinate
6958884.21810643
Lat Long Location
525 MELBA ST, DALLAS, TX 75208
Unique Key
1302578388
18-00070355
Service Request Number: 18-00070355 • Address: 7900 L B J FWY, DALLAS, TX 75251 • City Council District: 11
Service Request Number
18-00070355
Address
7900 L B J FWY, DALLAS, TX 75251
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T16:08:20.000
Status
Closed
Created Date
2018-02-17T16:08:20.000
Update Date
2018-02-17T16:09:26.000
Closed Date
2018-02-17T16:09:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499061.60521881
Y Coordinate
7023427.24124772
Lat Long Location
7900 L B J FWY, DALLAS, TX 75251
Unique Key
1313243199
17-00552443
Service Request Number: 17-00552443 • Address: 3017 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00552443
Address
3017 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T08:57:54.000
Status
Closed
Created Date
2017-11-11T08:57:54.000
Update Date
2017-11-11T09:55:30.000
Closed Date
2017-11-11T09:55:30.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468206.33298002
Y Coordinate
6970202.04433487
Lat Long Location
3017 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1302655327
17-00505214
Service Request Number: 17-00505214 • Address: 6448 LATTA ST, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00505214
Address
6448 LATTA ST, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-15T08:38:12.000
Status
Closed
Created Date
2017-10-11T08:38:12.000
Update Date
2017-10-25T16:07:27.000
Closed Date
2017-10-25T16:07:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518619.5966105
Y Coordinate
6966444.5817421
Lat Long Location
6448 LATTA ST, DALLAS, TX 75227
Unique Key
1298663844
17-00551110
Service Request Number: 17-00551110 • Address: 2800 FERNWOOD AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00551110
Address
2800 FERNWOOD AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T09:32:48.000
Status
Closed
Created Date
2017-11-10T09:32:48.000
Update Date
2017-11-11T07:55:40.000
Closed Date
2017-11-11T07:55:40.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2488704.30074142
Y Coordinate
6946559.03427289
Lat Long Location
2800 FERNWOOD AVE, DALLAS, TX 75216
Unique Key
1302515525
17-00552427
Service Request Number: 17-00552427 • Address: 6112 E LOVERS LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00552427
Address
6112 E LOVERS LN, DALLAS, TX 75214
City Council District
9
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T08:34:34.000
Status
Closed
Created Date
2017-11-11T08:34:34.000
Update Date
2017-11-11T22:22:15.000
Closed Date
2017-11-11T22:22:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502797.03354851
Y Coordinate
6996896.96734093
Lat Long Location
6112 E LOVERS LN, DALLAS, TX 75214
Unique Key
1302654043
18-00080716
Service Request Number: 18-00080716 • Address: 5631 RICHMOND AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00080716
Address
5631 RICHMOND AVE, DALLAS, TX 75206
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T20:42:17.000
Status
Closed
Created Date
2018-02-23T20:42:17.000
Update Date
2018-02-24T10:38:16.000
Closed Date
2018-02-24T10:38:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499429.86246225
Y Coordinate
6984307.49152929
Lat Long Location
5631 RICHMOND AVE, DALLAS, TX 75206
Unique Key
1314048302
17-00528306
Service Request Number: 17-00528306 • Address: 3003 CARLSON DR, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00528306
Address
3003 CARLSON DR, DALLAS, TX 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-29T08:13:35.000
Status
Closed
Created Date
2017-10-26T08:13:35.000
Update Date
2017-10-26T10:52:04.000
Closed Date
2017-10-26T10:52:04.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481418.81609156
Y Coordinate
6986842.21987052
Lat Long Location
3003 CARLSON DR, DALLAS, TX 75235
Unique Key
1300652869
17-00550618
Service Request Number: 17-00550618 • Address: CEDAR SPRINGS RD & OLIVE ST, DALLAS, TX • City Council District: 14
Service Request Number
17-00550618
Address
CEDAR SPRINGS RD & OLIVE ST, DALLAS, TX
City Council District
14
Department
Transportation Department
Service Request Type
Parking - General Request - TRN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T18:48:45.000
Status
Closed
Created Date
2017-11-09T18:48:45.000
Update Date
2017-11-11T14:26:23.000
Closed Date
2017-11-11T14:26:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2489310.58342267
Y Coordinate
6975278.63727183
Lat Long Location
CEDAR SPRINGS RD & OLIVE ST, DALLAS, TX
Unique Key
1302452939
17-00551588
Service Request Number: 17-00551588 • Address: 8538 PARK LN, DALLAS, TX 75231 • City Council District: 13
Service Request Number
17-00551588
Address
8538 PARK LN, DALLAS, TX 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T12:41:43.000
Status
Closed
Created Date
2017-11-10T12:41:43.000
Update Date
2017-11-11T07:50:19.000
Closed Date
2017-11-11T07:50:19.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503642.23693275
Y Coordinate
7004093.73330979
Lat Long Location
8538 PARK LN, DALLAS, TX 75231
Unique Key
1302555961
18-00068014
Service Request Number: 18-00068014 • Address: 3968 TEXAS COLLEGE DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00068014
Address
3968 TEXAS COLLEGE DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T07:50:30.000
Status
Closed
Created Date
2018-02-16T07:50:30.000
Update Date
2018-02-17T07:55:44.000
Closed Date
2018-02-17T07:55:44.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507116.85907033
Y Coordinate
6929569.13051477
Lat Long Location
3968 TEXAS COLLEGE DR, DALLAS, TX 75241
Unique Key
1313066079
17-00519600
Service Request Number: 17-00519600 • Address: 5323 HARRY HINES BLVD, DALLAS, 75235 • City Council District: 2
Service Request Number
17-00519600
Address
5323 HARRY HINES BLVD, DALLAS, 75235
City Council District
2
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-19T09:32:17.000
Status
Closed
Created Date
2017-10-20T09:32:17.000
Update Date
2017-10-25T14:29:14.000
Closed Date
2017-10-25T14:29:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2478786.88081322
Y Coordinate
6982712.733196
Lat Long Location
5323 HARRY HINES BLVD, DALLAS, 75235
Unique Key
1299883364
17-00518275
Service Request Number: 17-00518275 • Address: 5600 LONGVIEW ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00518275
Address
5600 LONGVIEW ST, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T12:39:30.000
Status
Closed
Created Date
2017-10-19T12:39:30.000
Update Date
2017-10-26T15:43:46.000
Closed Date
2017-10-26T15:43:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499172.9992542
Y Coordinate
6989559.36465163
Lat Long Location
5600 LONGVIEW ST, DALLAS, TX 75206
Unique Key
1299776100
17-00551389
Service Request Number: 17-00551389 • Address: 10721 EASTHAM ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551389
Address
10721 EASTHAM ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T11:14:34.000
Status
Closed
Created Date
2017-11-10T11:14:34.000
Update Date
2017-11-11T07:56:13.000
Closed Date
2017-11-11T07:56:13.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539710.86534356
Y Coordinate
6959469.71155447
Lat Long Location
10721 EASTHAM ST, DALLAS, TX 75217
Unique Key
1302538973
18-00080329
Service Request Number: 18-00080329 • Address: 5519 WILLOW WOOD LN, DALLAS, TX 75252 • City Council District: 12
Service Request Number
18-00080329
Address
5519 WILLOW WOOD LN, DALLAS, TX 75252
City Council District
12
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T15:31:56.000
Status
Closed
Created Date
2018-02-23T15:31:56.000
Update Date
2018-02-24T11:56:03.000
Closed Date
2018-02-24T11:56:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485326.02777964
Y Coordinate
7054672.23402091
Lat Long Location
5519 WILLOW WOOD LN, DALLAS, TX 75252
Unique Key
1314011971
17-00525589
Service Request Number: 17-00525589 • Address: 2447 CEDAR CREST BLVD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00525589
Address
2447 CEDAR CREST BLVD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-07T14:01:04.000
Status
Closed
Created Date
2017-10-24T14:01:04.000
Update Date
2017-10-26T12:22:31.000
Closed Date
2017-10-26T12:22:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2493599.44087918
Y Coordinate
6954585.08726603
Lat Long Location
2447 CEDAR CREST BLVD, DALLAS, TX 75203
Unique Key
1300416500
18-00067920
Service Request Number: 18-00067920 • Address: 2306 BLYTH DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00067920
Address
2306 BLYTH DR, DALLAS, TX 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T01:34:12.000
Status
Closed
Created Date
2018-02-16T01:34:12.000
Update Date
2018-02-17T07:55:47.000
Closed Date
2018-02-17T07:55:47.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2528605.57196875
Y Coordinate
6983676.82614289
Lat Long Location
2306 BLYTH DR, DALLAS, TX 75228
Unique Key
1313056102
17-00527586
Service Request Number: 17-00527586 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00527586
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T14:40:08.000
Status
Closed
Created Date
2017-10-25T14:40:08.000
Update Date
2017-10-25T14:41:25.000
Closed Date
2017-10-25T14:41:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300583544
18-00080285
Service Request Number: 18-00080285 • Address: 7447 ROSEMONT RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00080285
Address
7447 ROSEMONT RD, DALLAS, TX 75217
City Council District
5
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-28T15:21:26.000
Status
Closed
Created Date
2018-02-23T15:21:26.000
Update Date
2018-02-24T09:34:05.000
Closed Date
2018-02-24T09:34:05.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2523781.61301008
Y Coordinate
6951922.48121785
Lat Long Location
7447 ROSEMONT RD, DALLAS, TX 75217
Unique Key
1314009210
17-00544955
Service Request Number: 17-00544955 • Address: 242 W MCVEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00544955
Address
242 W MCVEY AVE, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-13T14:41:12.000
Status
Closed
Created Date
2017-11-06T14:41:12.000
Update Date
2017-11-11T07:25:59.000
Closed Date
2017-11-11T07:25:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2483494.00750333
Y Coordinate
6944968.00447451
Lat Long Location
242 W MCVEY AVE, DALLAS, TX 75224
Unique Key
1301987378
18-00070269
Service Request Number: 18-00070269 • Address: 4600 BELMONT AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070269
Address
4600 BELMONT AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T14:17:40.000
Status
Closed
Created Date
2018-02-17T14:17:40.000
Update Date
2018-02-17T14:19:52.000
Closed Date
2018-02-17T14:19:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494814.68424055
Y Coordinate
6981810.42413966
Lat Long Location
4600 BELMONT AVE, DALLAS, TX 75204
Unique Key
1313236694
18-00069051
Service Request Number: 18-00069051 • Address: 2700 FERNWOOD AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00069051
Address
2700 FERNWOOD AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T13:39:03.000
Status
Closed
Created Date
2018-02-16T13:39:03.000
Update Date
2018-02-17T07:54:51.000
Closed Date
2018-02-17T07:54:51.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488706.36570925
Y Coordinate
6947197.6749703
Lat Long Location
2700 FERNWOOD AVE, DALLAS, 75216
Unique Key
1313137642
17-00524790
Service Request Number: 17-00524790 • Address: 39727 L B J FWY, DALLAS, TX 75237 • City Council District: 8
Service Request Number
17-00524790
Address
39727 L B J FWY, DALLAS, TX 75237
City Council District
8
Department
Fire-Rescue Department
Service Request Type
Lock/Unlock Knox Lock or Box - DFD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T09:44:00.000
Status
Closed
Created Date
2017-10-24T09:44:00.000
Update Date
2017-10-26T09:06:47.000
Closed Date
2017-10-26T09:06:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2471357.72245446
Y Coordinate
6923067.45720182
Lat Long Location
39727 L B J FWY, DALLAS, TX 75237
Unique Key
1300359452
18-00106597
Service Request Number: 18-00106597 • Address: 900 SYLVAN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00106597
Address
900 SYLVAN AVE, DALLAS, TX 75208
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T17:42:48.000
Status
Closed
Created Date
2018-03-09T17:42:48.000
Update Date
2018-03-11T11:30:15.000
Closed Date
2018-03-11T11:30:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2480206.26468627
Y Coordinate
6961337.10515735
Lat Long Location
900 SYLVAN AVE, DALLAS, TX 75208
Unique Key
1315986406
DFW Data AI • Dallas-Fort Worth public-data exploration interface