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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00081253
Service Request Number: 18-00081253 • Address: HILLCREST RD & STEFANI DR, DALLAS, TX • City Council District: 13
Service Request Number
18-00081253
Address
HILLCREST RD & STEFANI DR, DALLAS, TX
City Council District
13
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T15:23:38.000
Status
Closed
Created Date
2018-02-24T15:23:38.000
Update Date
2018-02-24T22:20:32.000
Closed Date
2018-02-24T22:20:32.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494399.27511141
Y Coordinate
7006666.53526633
Lat Long Location
HILLCREST RD & STEFANI DR, DALLAS, TX
Unique Key
1314105953
17-00522158
Service Request Number: 17-00522158 • Address: 14711 OVERVIEW DR, DALLAS, TX • City Council District: 11
Service Request Number
17-00522158
Address
14711 OVERVIEW DR, DALLAS, TX
City Council District
11
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T19:21:29.000
Status
Closed
Created Date
2017-10-22T19:21:29.000
Update Date
2017-10-25T17:10:39.000
Closed Date
2017-10-25T17:10:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2498487.95376978
Y Coordinate
7032654.06719343
Lat Long Location
14711 OVERVIEW DR, DALLAS, TX
Unique Key
1300138732
18-00107174
Service Request Number: 18-00107174 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107174
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T13:01:56.000
Status
Closed
Created Date
2018-03-10T13:01:56.000
Update Date
2018-03-10T13:03:09.000
Closed Date
2018-03-10T13:03:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316037177
18-00070169
Service Request Number: 18-00070169 • Address: 1700 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070169
Address
1700 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T12:33:43.000
Status
Closed
Created Date
2018-02-17T12:33:43.000
Update Date
2018-02-17T12:54:07.000
Closed Date
2018-02-17T12:54:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496831.92164716
Y Coordinate
6979318.17977138
Lat Long Location
1700 N CARROLL AVE, DALLAS, TX 75204
Unique Key
1313228927
17-00612930
Service Request Number: 17-00612930 • Address: 4842 GASTON AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
17-00612930
Address
4842 GASTON AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-14T09:52:29.000
Status
Closed
Created Date
2017-12-29T09:52:29.000
Update Date
2018-02-17T16:32:24.000
Closed Date
2018-02-17T16:32:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499986.34824248
Y Coordinate
6978135.59868972
Lat Long Location
4842 GASTON AVE, DALLAS, TX 75246
Unique Key
1307551436
17-00552409
Service Request Number: 17-00552409 • Address: 5000 BEXAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00552409
Address
5000 BEXAR ST, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T08:07:01.000
Status
Closed
Created Date
2017-11-11T08:07:01.000
Update Date
2017-11-11T08:07:02.000
Closed Date
2017-11-11T08:07:01.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2505473.14671606
Y Coordinate
6961324.98259641
Lat Long Location
5000 BEXAR ST, DALLAS, TX 75215
Unique Key
1302652580
17-00533328
Service Request Number: 17-00533328 • Address: 4009 COPELAND ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00533328
Address
4009 COPELAND ST, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-13T10:48:18.000
Status
Closed
Created Date
2017-10-30T10:48:18.000
Update Date
2017-11-11T18:06:10.000
Closed Date
2017-11-11T18:06:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2507679.77889192
Y Coordinate
6967359.78320259
Lat Long Location
4009 COPELAND ST, DALLAS, TX 75210
Unique Key
1301076856
18-00106893
Service Request Number: 18-00106893 • Address: 4605 TACOMA ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00106893
Address
4605 TACOMA ST, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T09:09:58.000
Status
Closed
Created Date
2018-03-10T09:09:58.000
Update Date
2018-03-10T10:18:56.000
Closed Date
2018-03-10T10:18:57.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499686.43984783
Y Coordinate
6942902.01068028
Lat Long Location
4605 TACOMA ST, DALLAS, TX 75216
Unique Key
1316016830
18-00081085
Service Request Number: 18-00081085 • Address: 1900 RAMSEY AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00081085
Address
1900 RAMSEY AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-05T12:39:18.000
Status
Closed
Created Date
2018-02-24T12:39:18.000
Update Date
2018-02-24T12:40:10.000
Closed Date
2018-02-24T12:40:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484994.25263181
Y Coordinate
6950854.30807615
Lat Long Location
1900 RAMSEY AVE, DALLAS, TX 75216
Unique Key
1314092788
17-00488360
Service Request Number: 17-00488360 • Address: 1067 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00488360
Address
1067 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-03T15:07:59.000
Status
Closed
Created Date
2017-09-29T15:07:59.000
Update Date
2017-11-12T00:24:13.000
Closed Date
2017-11-12T00:24:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2468606.32534602
Y Coordinate
6983913.9782092
Lat Long Location
1067 W MOCKINGBIRD LN, DALLAS, TX 75247
Unique Key
1297115260
18-00070007
Service Request Number: 18-00070007 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070007
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T09:56:03.000
Status
Closed
Created Date
2018-02-17T09:56:03.000
Update Date
2018-02-17T09:56:45.000
Closed Date
2018-02-17T09:56:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313215221
17-00526770
Service Request Number: 17-00526770 • Address: 4248 SHADY BEND DR, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00526770
Address
4248 SHADY BEND DR, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T09:36:05.000
Status
Closed
Created Date
2017-10-25T09:36:05.000
Update Date
2017-10-26T15:31:43.000
Closed Date
2017-10-26T15:31:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477944.95217224
Y Coordinate
7020627.26777645
Lat Long Location
4248 SHADY BEND DR, DALLAS, TX 75244
Unique Key
1300526541
17-00524943
Service Request Number: 17-00524943 • Address: 11303 FLAMINGO LN, DALLAS, 75218 • City Council District: 9
Service Request Number
17-00524943
Address
11303 FLAMINGO LN, DALLAS, 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-21T10:24:00.000
Status
Closed
Created Date
2017-10-24T10:24:00.000
Update Date
2017-10-26T08:15:40.000
Closed Date
2017-10-26T08:15:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2525609.69441753
Y Coordinate
6998482.67643897
Lat Long Location
11303 FLAMINGO LN, DALLAS, 75218
Unique Key
1300370195
18-00067789
Service Request Number: 18-00067789 • Address: 3227 SANTA TERESA AVE, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00067789
Address
3227 SANTA TERESA AVE, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T18:54:45.000
Status
Closed
Created Date
2018-02-15T18:54:45.000
Update Date
2018-02-17T07:56:36.000
Closed Date
2018-02-17T07:56:36.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2533092.90090503
Y Coordinate
6989692.1310184
Lat Long Location
3227 SANTA TERESA AVE, DALLAS, TX 75228
Unique Key
1313043939
17-00527180
Service Request Number: 17-00527180 • Address: 11525 HILLCREST RD, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00527180
Address
11525 HILLCREST RD, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T11:56:22.000
Status
Closed
Created Date
2017-10-25T11:56:22.000
Update Date
2017-10-26T15:24:03.000
Closed Date
2017-10-26T15:24:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494114.92828049
Y Coordinate
7016579.35253608
Lat Long Location
11525 HILLCREST RD, DALLAS, TX 75230
Unique Key
1300555337
17-00527052
Service Request Number: 17-00527052 • Address: 4220 COLONIAL AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00527052
Address
4220 COLONIAL AVE, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-22T11:16:50.000
Status
Duplicate (closed)
Created Date
2017-10-25T11:16:50.000
Update Date
2017-10-25T15:09:39.000
Closed Date
2017-10-25T15:09:40.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2501483.32112223
Y Coordinate
6960963.58428551
Lat Long Location
4220 COLONIAL AVE, DALLAS, TX 75215
Unique Key
1300546917
18-00065623
Service Request Number: 18-00065623 • Address: 2306 HASLETT ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
18-00065623
Address
2306 HASLETT ST, DALLAS, TX 75208
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-15T17:29:47.000
Status
Closed
Created Date
2018-02-14T17:29:47.000
Update Date
2018-02-17T09:35:08.000
Closed Date
2018-02-17T09:35:08.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482028.15579205
Y Coordinate
6967996.23030814
Lat Long Location
2306 HASLETT ST, DALLAS, TX 75208
Unique Key
1312891265
17-00524608
Service Request Number: 17-00524608 • Address: 11864 DOOLIN CT, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00524608
Address
11864 DOOLIN CT, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T08:51:28.000
Status
Closed
Created Date
2017-10-24T08:51:28.000
Update Date
2017-10-26T09:31:00.000
Closed Date
2017-10-26T09:31:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493402.24860037
Y Coordinate
7018437.34133033
Lat Long Location
11864 DOOLIN CT, DALLAS, TX 75230
Unique Key
1300345766
18-00067860
Service Request Number: 18-00067860 • Address: 6104 L B J FWY, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00067860
Address
6104 L B J FWY, DALLAS, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T21:24:43.000
Status
Closed
Created Date
2018-02-15T21:24:43.000
Update Date
2018-02-17T07:54:59.000
Closed Date
2018-02-17T07:54:59.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489694.98828642
Y Coordinate
7023612.76939535
Lat Long Location
6104 L B J FWY, DALLAS, 75240
Unique Key
1313050114
18-00131894
Service Request Number: 18-00131894 • Address: 3509 OAK CREEK CIR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00131894
Address
3509 OAK CREEK CIR, DALLAS, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-26T15:15:14.000
Status
Closed
Created Date
2018-03-23T15:15:14.000
Update Date
2018-03-24T10:22:58.000
Closed Date
2018-03-24T10:22:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2523556.00864891
Y Coordinate
6967116.99909484
Lat Long Location
3509 OAK CREEK CIR, DALLAS, 75227
Unique Key
1317829348
18-00081033
Service Request Number: 18-00081033 • Address: 1217 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00081033
Address
1217 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-07T11:43:14.000
Status
Closed
Created Date
2018-02-24T11:43:14.000
Update Date
2018-02-24T12:21:39.000
Closed Date
2018-02-24T12:21:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504863.97507237
Y Coordinate
6973685.72883903
Lat Long Location
1217 S FITZHUGH AVE, DALLAS, TX 75223
Unique Key
1314088596
17-00462032
Service Request Number: 17-00462032 • Address: 6653 HILLWOOD LN, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00462032
Address
6653 HILLWOOD LN, DALLAS, TX 75248
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-10-26T07:54:48.000
Status
Closed
Created Date
2017-09-14T07:54:48.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-15T11:02:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491319.79194491
Y Coordinate
7035832.67632824
Lat Long Location
6653 HILLWOOD LN, DALLAS, TX 75248
Unique Key
1294828962
17-00526426
Service Request Number: 17-00526426 • Address: BERNAL DR & SINGLETON BLVD, DALLAS, TX • City Council District: 6
Service Request Number
17-00526426
Address
BERNAL DR & SINGLETON BLVD, DALLAS, TX
City Council District
6
Department
Street Services
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-07T07:14:15.000
Status
Closed
Created Date
2017-10-25T07:14:15.000
Update Date
2017-10-26T14:28:20.000
Closed Date
2017-10-26T14:28:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2458051.25301438
Y Coordinate
6969860.55259169
Lat Long Location
BERNAL DR & SINGLETON BLVD, DALLAS, TX
Unique Key
1300501680
17-00511490
Service Request Number: 17-00511490 • Address: 14831 SEAGOVILLE RD, DALLAS, 75253 • City Council District: 8
Service Request Number
17-00511490
Address
14831 SEAGOVILLE RD, DALLAS, 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-29T13:09:09.000
Status
Closed
Created Date
2017-10-15T13:09:09.000
Update Date
2017-10-25T15:16:59.000
Closed Date
2017-10-25T15:16:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2555479.92450923
Y Coordinate
6939529.87364773
Lat Long Location
14831 SEAGOVILLE RD, DALLAS, 75253
Unique Key
1299203933
17-00528182
Service Request Number: 17-00528182 • Address: 2302 MOSER AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
17-00528182
Address
2302 MOSER AVE, DALLAS, TX 75206
City Council District
2
Department
Street Services
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-11-14T23:27:40.000
Status
Closed
Created Date
2017-10-25T23:27:40.000
Update Date
2017-10-26T09:07:04.000
Closed Date
2017-10-26T09:07:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2497318.57338078
Y Coordinate
6983179.58146612
Lat Long Location
2302 MOSER AVE, DALLAS, TX 75206
Unique Key
1300633539
17-00552736
Service Request Number: 17-00552736 • Address: 2319 MOSER AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
17-00552736
Address
2319 MOSER AVE, DALLAS, TX 75206
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T14:36:00.000
Status
Closed
Created Date
2017-11-11T14:36:00.000
Update Date
2017-11-11T20:26:10.000
Closed Date
2017-11-11T20:26:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497252.77189959
Y Coordinate
6983188.50797766
Lat Long Location
2319 MOSER AVE, DALLAS, TX 75206
Unique Key
1302676289
18-00106923
Service Request Number: 18-00106923 • Address: 3100 SOMBRERO DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00106923
Address
3100 SOMBRERO DR, DALLAS, TX 75229
City Council District
13
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T09:28:10.000
Status
Closed
Created Date
2018-03-10T09:28:10.000
Update Date
2018-03-10T10:39:02.000
Closed Date
2018-03-10T10:39:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468069.09709771
Y Coordinate
7014467.13270472
Lat Long Location
3100 SOMBRERO DR, DALLAS, TX 75229
Unique Key
1316018868
17-00528140
Service Request Number: 17-00528140 • Address: 6100 DELOACHE AVE, DALLAS, TX 75225 • City Council District: 13
Service Request Number
17-00528140
Address
6100 DELOACHE AVE, DALLAS, TX 75225
City Council District
13
Department
Street Services
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T20:20:13.000
Status
Closed
Created Date
2017-10-25T20:20:13.000
Update Date
2017-10-25T22:02:38.000
Closed Date
2017-10-25T22:02:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2489947.26492452
Y Coordinate
7003897.28123499
Lat Long Location
6100 DELOACHE AVE, DALLAS, TX 75225
Unique Key
1300629215
17-00526306
Service Request Number: 17-00526306 • Address: 5608 MCSHANN RD, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00526306
Address
5608 MCSHANN RD, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T20:34:00.000
Status
Closed
Created Date
2017-10-24T20:34:00.000
Update Date
2017-10-25T15:01:19.000
Closed Date
2017-10-25T15:01:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2486718.90603706
Y Coordinate
7022368.974839
Lat Long Location
5608 MCSHANN RD, DALLAS, TX 75230
Unique Key
1300477902
17-00551227
Service Request Number: 17-00551227 • Address: 3210 HAMILTON AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00551227
Address
3210 HAMILTON AVE, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T10:19:11.000
Status
Closed
Created Date
2017-11-10T10:19:11.000
Update Date
2017-11-11T07:56:21.000
Closed Date
2017-11-11T07:56:20.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503882.3394953
Y Coordinate
6967163.10650705
Lat Long Location
3210 HAMILTON AVE, DALLAS, TX 75210
Unique Key
1302524664
17-00526271
Service Request Number: 17-00526271 • Address: 6961 HELSEM WAY, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00526271
Address
6961 HELSEM WAY, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T19:00:56.000
Status
Closed
Created Date
2017-10-24T19:00:56.000
Update Date
2017-10-25T16:02:32.000
Closed Date
2017-10-25T16:02:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494833.88089583
Y Coordinate
7021839.23502849
Lat Long Location
6961 HELSEM WAY, DALLAS, TX 75230
Unique Key
1300473680
17-00541358
Service Request Number: 17-00541358 • Address: 2700 BETHURUM AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00541358
Address
2700 BETHURUM AVE, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-06T11:43:23.000
Status
Closed
Created Date
2017-11-03T11:43:23.000
Update Date
2017-11-11T08:35:02.000
Closed Date
2017-11-11T08:35:02.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505457.79286909
Y Coordinate
6958927.31636492
Lat Long Location
2700 BETHURUM AVE, DALLAS, TX 75215
Unique Key
1301703087
17-00529299
Service Request Number: 17-00529299 • Address: 4727 SUGAR MILL RD, DALLAS, 75244 • City Council District: 13
Service Request Number
17-00529299
Address
4727 SUGAR MILL RD, DALLAS, 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T13:52:06.000
Status
Closed
Created Date
2017-10-26T13:52:06.000
Update Date
2017-10-26T16:24:20.000
Closed Date
2017-10-26T16:24:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481897.85110879
Y Coordinate
7021302.94558823
Lat Long Location
4727 SUGAR MILL RD, DALLAS, 75244
Unique Key
1300729986
17-00514913
Service Request Number: 17-00514913 • Address: 4664 BRIDGEWATER LN, DALLAS, 75211 • City Council District: 3
Service Request Number
17-00514913
Address
4664 BRIDGEWATER LN, DALLAS, 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-26T15:34:51.000
Status
Closed
Created Date
2017-10-17T15:34:51.000
Update Date
2017-10-25T14:48:39.000
Closed Date
2017-10-25T14:48:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2460730.4485735
Y Coordinate
6949940.81631063
Lat Long Location
4664 BRIDGEWATER LN, DALLAS, 75211
Unique Key
1299494103
17-00460323
Service Request Number: 17-00460323 • Address: 3318 CARLSON DR, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00460323
Address
3318 CARLSON DR, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-11T09:01:56.000
Status
Closed
Created Date
2017-09-13T09:01:56.000
Update Date
2017-10-25T15:42:21.000
Closed Date
2017-10-25T15:42:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482455.98513781
Y Coordinate
6987858.0638581
Lat Long Location
3318 CARLSON DR, DALLAS, TX 75235
Unique Key
1294673900
17-00525181
Service Request Number: 17-00525181 • Address: 6907 LAVENDALE AVE, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00525181
Address
6907 LAVENDALE AVE, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T11:38:02.000
Status
Closed
Created Date
2017-10-24T11:38:02.000
Update Date
2017-10-26T08:53:47.000
Closed Date
2017-10-26T08:53:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494047.55550609
Y Coordinate
7013182.44959883
Lat Long Location
6907 LAVENDALE AVE, DALLAS, TX 75230
Unique Key
1300387592
17-00337999
Service Request Number: 17-00337999 • Address: PATIENCE BLVD E & COVENANT DR, DALLAS, TX • City Council District: 3
Service Request Number
17-00337999
Address
PATIENCE BLVD E & COVENANT DR, DALLAS, TX
City Council District
3
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T08:48:23.000
Status
Closed
Created Date
2017-07-12T08:48:23.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-07-25T11:43:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2446845.91731081
Y Coordinate
6940237.13434982
Lat Long Location
PATIENCE BLVD E & COVENANT DR, DALLAS, TX
Unique Key
1284156851
17-00552274
Service Request Number: 17-00552274 • Address: 3806 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00552274
Address
3806 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T18:23:08.000
Status
Closed
Created Date
2017-11-10T18:23:08.000
Update Date
2017-11-11T09:13:20.000
Closed Date
2017-11-11T09:13:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527090.2056633
Y Coordinate
6967832.75826295
Lat Long Location
3806 S BUCKNER BLVD, DALLAS, TX 75227
Unique Key
1302618415
18-00069945
Service Request Number: 18-00069945 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00069945
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T08:22:54.000
Status
Closed
Created Date
2018-02-17T08:22:54.000
Update Date
2018-02-17T08:23:37.000
Closed Date
2018-02-17T08:23:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313210031
17-00524668
Service Request Number: 17-00524668 • Address: 407 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00524668
Address
407 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T09:09:43.000
Status
Closed
Created Date
2017-10-24T09:09:43.000
Update Date
2017-10-26T08:52:23.000
Closed Date
2017-10-26T08:52:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486264.79808063
Y Coordinate
6960991.77786416
Lat Long Location
407 N MARSALIS AVE, DALLAS, TX 75203
Unique Key
1300350635
17-00552622
Service Request Number: 17-00552622 • Address: 4902 REIGER AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00552622
Address
4902 REIGER AVE, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-20T12:22:19.000
Status
Closed
Created Date
2017-11-11T12:22:19.000
Update Date
2017-11-11T12:46:54.000
Closed Date
2017-11-11T12:46:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501680.76867837
Y Coordinate
6977031.97009476
Lat Long Location
4902 REIGER AVE, DALLAS, TX 75214
Unique Key
1302669041
17-00526485
Service Request Number: 17-00526485 • Address: 4206 ROBERT L PARISH SR AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00526485
Address
4206 ROBERT L PARISH SR AVE, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T08:00:01.000
Status
Closed
Created Date
2017-10-25T08:00:01.000
Update Date
2017-10-26T07:56:44.000
Closed Date
2017-10-26T07:56:44.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508628.20492635
Y Coordinate
6967172.72739774
Lat Long Location
4206 ROBERT L PARISH SR AVE, DALLAS, TX 75210
Unique Key
1300506397
17-00550661
Service Request Number: 17-00550661 • Address: 6400 LEANING OAKS ST, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00550661
Address
6400 LEANING OAKS ST, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T19:58:01.000
Status
Closed
Created Date
2017-11-09T19:58:01.000
Update Date
2017-11-11T07:56:59.000
Closed Date
2017-11-11T07:56:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500374.44508502
Y Coordinate
6927887.17058164
Lat Long Location
6400 LEANING OAKS ST, DALLAS, TX 75241
Unique Key
1302460783
18-00080481
Service Request Number: 18-00080481 • Address: PERIWINKLE DR & BRIDAL WREATH LN, DALLAS, TX • City Council District: 3
Service Request Number
18-00080481
Address
PERIWINKLE DR & BRIDAL WREATH LN, DALLAS, TX
City Council District
3
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T16:17:27.000
Status
Closed
Created Date
2018-02-23T16:17:27.000
Update Date
2018-02-24T15:40:59.000
Closed Date
2018-02-24T15:40:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2471299.4740621
Y Coordinate
6939982.95878312
Lat Long Location
PERIWINKLE DR & BRIDAL WREATH LN, DALLAS, TX
Unique Key
1314023958
18-00068336
Service Request Number: 18-00068336 • Address: 2511 ARIZONA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00068336
Address
2511 ARIZONA AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T09:48:55.000
Status
Closed
Created Date
2018-02-16T09:48:55.000
Update Date
2018-02-17T07:56:12.000
Closed Date
2018-02-17T07:56:12.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2485695.85882269
Y Coordinate
6948202.60258075
Lat Long Location
2511 ARIZONA AVE, DALLAS, TX 75216
Unique Key
1313088928
18-00084915
Service Request Number: 18-00084915 • Address: 6919 REDSTART LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00084915
Address
6919 REDSTART LN, DALLAS, 75214
City Council District
9
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-05T08:00:52.000
Status
Duplicate (closed)
Created Date
2018-02-27T08:00:52.000
Update Date
2018-03-24T06:44:06.000
Closed Date
2018-03-24T06:44:06.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2509499.96287031
Y Coordinate
6992221.96527949
Lat Long Location
6919 REDSTART LN, DALLAS, 75214
Unique Key
1314408251
18-00132754
Service Request Number: 18-00132754 • Address: 4226 MEMORY LANE BLVD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00132754
Address
4226 MEMORY LANE BLVD, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T10:24:50.000
Status
Closed
Created Date
2018-03-24T10:24:50.000
Update Date
2018-03-24T13:24:15.000
Closed Date
2018-03-24T13:24:15.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506029.42303133
Y Coordinate
6928395.67828796
Lat Long Location
4226 MEMORY LANE BLVD, DALLAS, TX 75241
Unique Key
1317899274
17-00551954
Service Request Number: 17-00551954 • Address: S BUCKNER BLVD & SAMUELL BLVD, DALLAS, TX • City Council District: 7
Service Request Number
17-00551954
Address
S BUCKNER BLVD & SAMUELL BLVD, DALLAS, TX
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T15:33:57.000
Status
Closed
Created Date
2017-11-10T15:33:57.000
Update Date
2017-11-11T07:54:57.000
Closed Date
2017-11-11T07:54:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526160.10558264
Y Coordinate
6976032.07762713
Lat Long Location
S BUCKNER BLVD & SAMUELL BLVD, DALLAS, TX
Unique Key
1302586894
18-00065803
Service Request Number: 18-00065803 • Address: 1919 LANSFORD AVE, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00065803
Address
1919 LANSFORD AVE, DALLAS, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-16T06:53:30.000
Status
Closed
Created Date
2018-02-15T06:53:30.000
Update Date
2018-02-17T08:34:47.000
Closed Date
2018-02-17T08:34:47.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2475731.37052155
Y Coordinate
6951903.60689014
Lat Long Location
1919 LANSFORD AVE, DALLAS, 75224
Unique Key
1312911472
17-00499794
Service Request Number: 17-00499794 • Address: 4520 TACOMA ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00499794
Address
4520 TACOMA ST, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-03T17:13:26.000
Status
Closed
Created Date
2017-10-06T17:13:26.000
Update Date
2017-10-26T14:30:06.000
Closed Date
2017-10-26T14:30:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499558.53292064
Y Coordinate
6943190.25441563
Lat Long Location
4520 TACOMA ST, DALLAS, TX 75216
Unique Key
1298147961
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