311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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17-00448956
Service Request Number: 17-00448956 • Address: 7330 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
17-00448956
Address
7330 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-27T23:39:43.000
Status
Closed
Created Date
2017-09-06T23:39:43.000
Update Date
2017-10-26T16:09:32.000
Closed Date
2017-10-26T16:09:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466014.2864291
Y Coordinate
6926321.10562697
Lat Long Location
7330 S WESTMORELAND RD, DALLAS, TX 75237
Unique Key
1293732398
17-00528208
Service Request Number: 17-00528208 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528208
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T06:38:24.000
Status
Closed
Created Date
2017-10-26T06:38:24.000
Update Date
2017-10-26T06:39:09.000
Closed Date
2017-10-26T06:39:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300644080
17-00526995
Service Request Number: 17-00526995 • Address: 2565 MELBOURNE AVE, DALLAS, TX 75233 • City Council District: 1
Service Request Number
17-00526995
Address
2565 MELBOURNE AVE, DALLAS, TX 75233
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Trinity Watershed Management General - TWM
Ert Estimated Response Time
4
Overall Service Request Due Date
2017-12-08T10:56:09.000
Status
Closed
Created Date
2017-10-25T10:56:09.000
Update Date
2017-10-26T15:06:13.000
Closed Date
2017-10-26T15:06:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2472388.56555744
Y Coordinate
6949821.68332068
Lat Long Location
2565 MELBOURNE AVE, DALLAS, TX 75233
Unique Key
1300543049
17-00552802
Service Request Number: 17-00552802 • Address: 13327 PATITO PL, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00552802
Address
13327 PATITO PL, DALLAS, TX 75240
City Council District
11
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T16:20:49.000
Status
Closed
Created Date
2017-11-11T16:20:49.000
Update Date
2017-11-11T20:17:08.000
Closed Date
2017-11-11T20:17:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501454.8022004
Y Coordinate
7025779.26007704
Lat Long Location
13327 PATITO PL, DALLAS, TX 75240
Unique Key
1302681402
17-00552345
Service Request Number: 17-00552345 • Address: 4121 MARVIN D LOVE FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00552345
Address
4121 MARVIN D LOVE FWY, DALLAS, TX 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T21:15:32.000
Status
Closed
Created Date
2017-11-10T21:15:32.000
Update Date
2017-11-11T07:50:01.000
Closed Date
2017-11-11T07:50:01.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477809.09222532
Y Coordinate
6939612.51962836
Lat Long Location
4121 MARVIN D LOVE FWY, DALLAS, TX 75224
Unique Key
1302632613
17-00514745
Service Request Number: 17-00514745 • Address: 3705 PARK LN, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00514745
Address
3705 PARK LN, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-14T14:38:44.000
Status
Closed
Created Date
2017-10-17T14:38:44.000
Update Date
2017-10-25T17:21:29.000
Closed Date
2017-10-25T17:21:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2473235.58364393
Y Coordinate
7005185.4453662
Lat Long Location
3705 PARK LN, DALLAS, TX 75220
Unique Key
1299482386
18-00069836
Service Request Number: 18-00069836 • Address: 1119 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00069836
Address
1119 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T19:33:13.000
Status
Closed
Created Date
2018-02-16T19:33:13.000
Update Date
2018-02-17T11:35:29.000
Closed Date
2018-02-17T11:35:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477917.47370686
Y Coordinate
6962629.60700578
Lat Long Location
1119 N EDGEFIELD AVE, DALLAS, TX 75208
Unique Key
1313193338
18-00068063
Service Request Number: 18-00068063 • Address: 2334 FATIMA AVE, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00068063
Address
2334 FATIMA AVE, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T08:11:45.000
Status
Closed
Created Date
2018-02-16T08:11:45.000
Update Date
2018-02-17T07:56:22.000
Closed Date
2018-02-17T07:56:21.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2497017.36152016
Y Coordinate
6932075.50264226
Lat Long Location
2334 FATIMA AVE, DALLAS, TX 75241
Unique Key
1313069608
17-00515628
Service Request Number: 17-00515628 • Address: LONGVIEW ST & WORCOLA ST, DALLAS, TX • City Council District: 14
Service Request Number
17-00515628
Address
LONGVIEW ST & WORCOLA ST, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T08:11:01.000
Status
Closed
Created Date
2017-10-18T08:11:01.000
Update Date
2017-10-26T13:51:43.000
Closed Date
2017-10-26T13:51:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499157.73662379
Y Coordinate
6989579.10261979
Lat Long Location
LONGVIEW ST & WORCOLA ST, DALLAS, TX
Unique Key
1299557597
17-00528095
Service Request Number: 17-00528095 • Address: 8948 JENNIE LEE CIR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00528095
Address
8948 JENNIE LEE CIR, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T18:40:41.000
Status
Closed
Created Date
2017-10-25T18:40:41.000
Update Date
2017-10-26T15:23:26.000
Closed Date
2017-10-26T15:23:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2531457.29490593
Y Coordinate
6962161.37468519
Lat Long Location
8948 JENNIE LEE CIR, DALLAS, TX 75227
Unique Key
1300623982
17-00510039
Service Request Number: 17-00510039 • Address: 7212 EDGERTON DR, DALLAS, TX 75231 • City Council District: 9
Service Request Number
17-00510039
Address
7212 EDGERTON DR, DALLAS, TX 75231
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-19T14:39:18.000
Status
Closed
Created Date
2017-10-13T14:39:18.000
Update Date
2017-10-26T15:40:01.000
Closed Date
2017-10-26T15:40:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509893.65959324
Y Coordinate
6998788.2137459
Lat Long Location
7212 EDGERTON DR, DALLAS, TX 75231
Unique Key
1299052429
17-00456518
Service Request Number: 17-00456518 • Address: 9914 SANTA GARZA DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00456518
Address
9914 SANTA GARZA DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-23T13:40:07.000
Status
Closed
Created Date
2017-09-11T13:40:07.000
Update Date
2017-10-25T23:17:19.000
Closed Date
2017-10-25T23:17:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2533953.15632425
Y Coordinate
6988365.09567001
Lat Long Location
9914 SANTA GARZA DR, DALLAS, TX 75228
Unique Key
1294365331
17-00512951
Service Request Number: 17-00512951 • Address: 6990 LACYWOOD LN, DALLAS, 75227 • City Council District: 5
Service Request Number
17-00512951
Address
6990 LACYWOOD LN, DALLAS, 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-25T14:40:48.000
Status
Closed
Created Date
2017-10-16T14:40:48.000
Update Date
2017-10-26T11:28:05.000
Closed Date
2017-10-26T11:28:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521298.81066082
Y Coordinate
6964490.248532
Lat Long Location
6990 LACYWOOD LN, DALLAS, 75227
Unique Key
1299330646
17-00520892
Service Request Number: 17-00520892 • Address: 9494 LARGA DR, DALLAS, 75220 • City Council District: 2
Service Request Number
17-00520892
Address
9494 LARGA DR, DALLAS, 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-16T17:50:51.000
Status
Closed
Created Date
2017-10-20T17:50:51.000
Update Date
2017-10-25T15:13:05.000
Closed Date
2017-10-25T15:13:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2471239.03746843
Y Coordinate
7001431.54960839
Lat Long Location
9494 LARGA DR, DALLAS, 75220
Unique Key
1299981566
18-00107131
Service Request Number: 18-00107131 • Address: 1341 AMOS ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00107131
Address
1341 AMOS ST, DALLAS, TX 75212
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T12:20:50.000
Status
Closed
Created Date
2018-03-10T12:20:50.000
Update Date
2018-03-10T16:36:17.000
Closed Date
2018-03-10T16:36:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477868.58776085
Y Coordinate
6968654.72935363
Lat Long Location
1341 AMOS ST, DALLAS, TX 75212
Unique Key
1316034006
17-00374462
Service Request Number: 17-00374462 • Address: 2025 MOSER AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
17-00374462
Address
2025 MOSER AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-29T18:17:34.000
Status
Closed
Created Date
2017-07-28T18:17:34.000
Update Date
2017-10-25T19:05:55.000
Closed Date
2017-10-25T19:05:54.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497966.72116214
Y Coordinate
6982480.98660972
Lat Long Location
2025 MOSER AVE, DALLAS, TX 75206
Unique Key
1287291679
17-00551733
Service Request Number: 17-00551733 • Address: 5555 SPRING VALLEY RD, DALLAS, TX 75254 • City Council District: 11
Service Request Number
17-00551733
Address
5555 SPRING VALLEY RD, DALLAS, TX 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T14:01:27.000
Status
Closed
Created Date
2017-11-10T14:01:27.000
Update Date
2017-11-11T09:35:23.000
Closed Date
2017-11-11T09:35:23.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486304.34208645
Y Coordinate
7028935.4702978
Lat Long Location
5555 SPRING VALLEY RD, DALLAS, TX 75254
Unique Key
1302569945
17-00485553
Service Request Number: 17-00485553 • Address: 1714 PEAVY RD, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00485553
Address
1714 PEAVY RD, DALLAS, 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-26T09:03:28.000
Status
Closed
Created Date
2017-09-28T09:03:28.000
Update Date
2017-10-26T11:49:43.000
Closed Date
2017-10-26T11:49:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2524699.81413808
Y Coordinate
6990437.78943326
Lat Long Location
1714 PEAVY RD, DALLAS, 75228
Unique Key
1296804121
17-00525761
Service Request Number: 17-00525761 • Address: 7805 WOODSHIRE DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00525761
Address
7805 WOODSHIRE DR, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T14:57:25.000
Status
Closed
Created Date
2017-10-24T14:57:25.000
Update Date
2017-10-26T11:31:50.000
Closed Date
2017-10-26T11:31:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479543.14309695
Y Coordinate
6924779.5015682
Lat Long Location
7805 WOODSHIRE DR, DALLAS, TX 75232
Unique Key
1300428136
17-00466854
Service Request Number: 17-00466854 • Address: 3609 ELSIE FAYE HEGGINS ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00466854
Address
3609 ELSIE FAYE HEGGINS ST, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-30T12:54:48.000
Status
Closed
Created Date
2017-09-17T12:54:48.000
Update Date
2017-10-26T08:33:44.000
Closed Date
2017-10-26T08:33:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508026.71970567
Y Coordinate
6965050.59761458
Lat Long Location
3609 ELSIE FAYE HEGGINS ST, DALLAS, TX 75210
Unique Key
1295243279
17-00550662
Service Request Number: 17-00550662 • Address: 3203 JAMES ST, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00550662
Address
3203 JAMES ST, DALLAS, TX 75227
City Council District
7
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T20:01:07.000
Status
Closed
Created Date
2017-11-09T20:01:07.000
Update Date
2017-11-11T15:40:12.000
Closed Date
2017-11-11T15:40:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513991.84302342
Y Coordinate
6967546.11964193
Lat Long Location
3203 JAMES ST, DALLAS, TX 75227
Unique Key
1302461145
18-00070272
Service Request Number: 18-00070272 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070272
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T14:20:22.000
Status
Closed
Created Date
2018-02-17T14:20:22.000
Update Date
2018-02-17T14:20:52.000
Closed Date
2018-02-17T14:20:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313236904
18-00069137
Service Request Number: 18-00069137 • Address: 700 N CRAWFORD ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
18-00069137
Address
700 N CRAWFORD ST, DALLAS, TX 75203
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T14:06:29.000
Status
Closed
Created Date
2018-02-16T14:06:29.000
Update Date
2018-02-17T13:11:41.000
Closed Date
2018-02-17T13:11:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484435.06548962
Y Coordinate
6960194.95758747
Lat Long Location
700 N CRAWFORD ST, DALLAS, TX 75203
Unique Key
1313143396
17-00314275
Service Request Number: 17-00314275 • Address: 4708 PECAN MEADOW DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
17-00314275
Address
4708 PECAN MEADOW DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-20T10:20:28.000
Status
Closed
Created Date
2017-06-29T10:20:28.000
Update Date
2017-10-26T14:10:44.000
Closed Date
2017-10-26T14:10:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2460599.53850935
Y Coordinate
6933685.58412298
Lat Long Location
4708 PECAN MEADOW DR, DALLAS, TX 75236
Unique Key
1281419183
17-00551286
Service Request Number: 17-00551286 • Address: 3363 OBENCHAIN ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00551286
Address
3363 OBENCHAIN ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T10:40:44.000
Status
Closed
Created Date
2017-11-10T10:40:44.000
Update Date
2017-11-11T07:56:27.000
Closed Date
2017-11-11T07:56:27.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479593.29258701
Y Coordinate
6971918.86850082
Lat Long Location
3363 OBENCHAIN ST, DALLAS, TX 75212
Unique Key
1302529971
18-00071154
Service Request Number: 18-00071154 • Address: 1575 REGAL ROW, DALLAS, TX 75247 • City Council District: 6
Service Request Number
18-00071154
Address
1575 REGAL ROW, DALLAS, TX 75247
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T08:13:55.000
Status
Closed
Created Date
2018-02-19T08:13:55.000
Update Date
2018-02-24T17:22:28.000
Closed Date
2018-02-24T17:22:27.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467160.33536509
Y Coordinate
6990754.18924261
Lat Long Location
1575 REGAL ROW, DALLAS, TX 75247
Unique Key
1313321083
17-00528216
Service Request Number: 17-00528216 • Address: 7317 AMBER DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00528216
Address
7317 AMBER DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Tethering - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-02T07:01:49.000
Status
Closed
Created Date
2017-10-26T07:01:49.000
Update Date
2017-10-26T11:46:55.000
Closed Date
2017-10-26T11:46:55.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2488113.6336398
Y Coordinate
6927098.82649685
Lat Long Location
7317 AMBER DR, DALLAS, TX 75241
Unique Key
1300644982
18-00069896
Service Request Number: 18-00069896 • Address: 2500 MATILDA ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00069896
Address
2500 MATILDA ST, DALLAS, TX 75206
City Council District
14
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T01:03:22.000
Status
Closed
Created Date
2018-02-17T01:03:22.000
Update Date
2018-02-17T02:53:57.000
Closed Date
2018-02-17T02:53:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500544.7289992
Y Coordinate
6985599.28360197
Lat Long Location
2500 MATILDA ST, DALLAS, TX 75206
Unique Key
1313201395
17-00527995
Service Request Number: 17-00527995 • Address: 642 BROOKHURST DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00527995
Address
642 BROOKHURST DR, DALLAS, TX 75218
City Council District
9
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-08T17:21:17.000
Status
Closed
Created Date
2017-10-25T17:21:17.000
Update Date
2017-10-25T17:22:07.000
Closed Date
2017-10-25T17:22:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2518512.73700505
Y Coordinate
6997021.08667421
Lat Long Location
642 BROOKHURST DR, DALLAS, TX 75218
Unique Key
1300615979
17-00432904
Service Request Number: 17-00432904 • Address: 1200 W PENTAGON PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00432904
Address
1200 W PENTAGON PKWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Corner Clip - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-28T09:01:52.000
Status
Closed
Created Date
2017-08-29T09:01:52.000
Update Date
2017-11-11T11:00:24.000
Closed Date
2017-11-11T11:00:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2478369.46923827
Y Coordinate
6940092.2224734
Lat Long Location
1200 W PENTAGON PKWY, DALLAS, TX 75224
Unique Key
1292450165
17-00552052
Service Request Number: 17-00552052 • Address: 107 DEEPWOOD ST, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00552052
Address
107 DEEPWOOD ST, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T16:08:36.000
Status
Closed
Created Date
2017-11-10T16:08:36.000
Update Date
2017-11-11T08:53:37.000
Closed Date
2017-11-11T08:53:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521425.29232685
Y Coordinate
6946804.7841426
Lat Long Location
107 DEEPWOOD ST, DALLAS, TX 75217
Unique Key
1302594678
18-00070380
Service Request Number: 18-00070380 • Address: 1234 ASPERMONT AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00070380
Address
1234 ASPERMONT AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T16:31:50.000
Status
Closed
Created Date
2018-02-17T16:31:50.000
Update Date
2018-02-17T22:53:27.000
Closed Date
2018-02-17T22:53:27.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2488926.02581451
Y Coordinate
6939944.53348353
Lat Long Location
1234 ASPERMONT AVE, DALLAS, 75216
Unique Key
1313245664
17-00523924
Service Request Number: 17-00523924 • Address: 2415 TOLOSA DR, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00523924
Address
2415 TOLOSA DR, DALLAS, 75228
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T16:19:49.000
Status
Closed
Created Date
2017-10-23T16:19:49.000
Update Date
2017-10-26T13:17:02.000
Closed Date
2017-10-26T13:17:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2529920.2343653
Y Coordinate
6997647.95259532
Lat Long Location
2415 TOLOSA DR, DALLAS, 75228
Unique Key
1300277582
18-00107202
Service Request Number: 18-00107202 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107202
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T13:23:11.000
Status
Closed
Created Date
2018-03-10T13:23:11.000
Update Date
2018-03-10T13:23:46.000
Closed Date
2018-03-10T13:23:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316039155
17-00552548
Service Request Number: 17-00552548 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552548
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T10:59:51.000
Status
Closed
Created Date
2017-11-11T10:59:51.000
Update Date
2017-11-11T11:00:37.000
Closed Date
2017-11-11T11:00:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302663273
17-00550476
Service Request Number: 17-00550476 • Address: 11714 CORAL HILLS PL, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00550476
Address
11714 CORAL HILLS PL, DALLAS, TX 75229
City Council District
13
Department
Police Department
Service Request Type
Oversized Commercial Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-19T16:34:25.000
Status
Closed
Created Date
2017-11-09T16:34:25.000
Update Date
2017-11-11T11:01:29.000
Closed Date
2017-11-11T11:01:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2469793.54769339
Y Coordinate
7016385.37369304
Lat Long Location
11714 CORAL HILLS PL, DALLAS, TX 75229
Unique Key
1302440661
17-00527261
Service Request Number: 17-00527261 • Address: 4800 HORIZON DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
17-00527261
Address
4800 HORIZON DR, DALLAS, TX 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T12:28:05.000
Status
Closed
Created Date
2017-10-25T12:28:05.000
Update Date
2017-10-26T07:55:38.000
Closed Date
2017-10-26T07:55:38.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2496050.28851124
Y Coordinate
6939254.07120756
Lat Long Location
4800 HORIZON DR, DALLAS, TX 75216
Unique Key
1300560803
18-00105747
Service Request Number: 18-00105747 • Address: 3400 S LEDBETTER DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
18-00105747
Address
3400 S LEDBETTER DR, DALLAS, TX 75236
City Council District
3
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-16T13:27:02.000
Status
Closed
Created Date
2018-03-09T13:27:02.000
Update Date
2018-03-11T08:12:20.000
Closed Date
2018-03-11T08:12:20.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2452754.20893942
Y Coordinate
6942283.4914552
Lat Long Location
3400 S LEDBETTER DR, DALLAS, TX 75236
Unique Key
1315930186
17-00527973
Service Request Number: 17-00527973 • Address: S HARWOOD ST & YOUNG ST, DALLAS, TX • City Council District: 2
Service Request Number
17-00527973
Address
S HARWOOD ST & YOUNG ST, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-29T17:05:45.000
Status
Closed
Created Date
2017-10-25T17:05:45.000
Update Date
2017-10-26T07:12:07.000
Closed Date
2017-10-26T07:12:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493157.54236586
Y Coordinate
6970652.55747568
Lat Long Location
S HARWOOD ST & YOUNG ST, DALLAS, TX
Unique Key
1300614469
18-00070282
Service Request Number: 18-00070282 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070282
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T14:28:42.000
Status
Closed
Created Date
2018-02-17T14:28:42.000
Update Date
2018-02-17T14:29:16.000
Closed Date
2018-02-17T14:29:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313237491
18-00069899
Service Request Number: 18-00069899 • Address: S PRAIRIE CREEK RD & S ST AUGUSTINE DR, DALLAS, TX • City Council District: 8
Service Request Number
18-00069899
Address
S PRAIRIE CREEK RD & S ST AUGUSTINE DR, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T01:36:24.000
Status
Closed
Created Date
2018-02-17T01:36:24.000
Update Date
2018-02-17T15:35:55.000
Closed Date
2018-02-17T15:35:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535258.03021228
Y Coordinate
6937779.46713576
Lat Long Location
S PRAIRIE CREEK RD & S ST AUGUSTINE DR, DALLAS, TX
Unique Key
1313202096
18-00107442
Service Request Number: 18-00107442 • Address: 3529 MCBROOM ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00107442
Address
3529 MCBROOM ST, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T20:09:23.000
Status
Closed
Created Date
2018-03-10T20:09:23.000
Update Date
2018-03-11T07:51:53.000
Closed Date
2018-03-11T07:51:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467047.38863671
Y Coordinate
6971574.77617809
Lat Long Location
3529 MCBROOM ST, DALLAS, 75212
Unique Key
1316059585
17-00552530
Service Request Number: 17-00552530 • Address: 5555 S BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00552530
Address
5555 S BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Street Services
Service Request Type
Objects Dropped in Inlet-Hazardous - PBW (DISPATCH)
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T10:39:39.000
Status
Closed
Created Date
2017-11-11T10:39:39.000
Update Date
2017-11-11T22:33:14.000
Closed Date
2017-11-11T22:33:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526152.63343621
Y Coordinate
6976321.53585146
Lat Long Location
5555 S BUCKNER BLVD, DALLAS, TX 75228
Unique Key
1302662003
17-00542706
Service Request Number: 17-00542706 • Address: 13033 COIT RD, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00542706
Address
13033 COIT RD, DALLAS, TX 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-20T11:52:57.000
Status
Closed
Created Date
2017-11-04T11:52:57.000
Update Date
2017-11-11T11:25:55.000
Closed Date
2017-11-11T11:25:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499484.50232263
Y Coordinate
7024029.61595006
Lat Long Location
13033 COIT RD, DALLAS, TX 75240
Unique Key
1301797895
17-00513027
Service Request Number: 17-00513027 • Address: 11314 SANABEL DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00513027
Address
11314 SANABEL DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-25T15:10:07.000
Status
Closed
Created Date
2017-10-16T15:10:07.000
Update Date
2017-10-26T10:20:46.000
Closed Date
2017-10-19T08:03:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2522860.65569797
Y Coordinate
7001596.15897863
Lat Long Location
11314 SANABEL DR, DALLAS, TX 75218
Unique Key
1299336959
17-00502224
Service Request Number: 17-00502224 • Address: 4827 HOLLY TREE DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00502224
Address
4827 HOLLY TREE DR, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-18T12:54:28.000
Status
Closed
Created Date
2017-10-09T12:54:28.000
Update Date
2017-10-26T11:34:13.000
Closed Date
2017-10-26T11:34:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482299.38717648
Y Coordinate
7050324.89962224
Lat Long Location
4827 HOLLY TREE DR, DALLAS, TX 75287
Unique Key
1298398840
18-00130745
Service Request Number: 18-00130745 • Address: 3627 SEGUIN DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00130745
Address
3627 SEGUIN DR, DALLAS, TX 75220
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T10:08:58.000
Status
Closed
Created Date
2018-03-23T10:08:58.000
Update Date
2018-03-24T14:11:36.000
Closed Date
2018-03-24T14:11:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2472689.62588111
Y Coordinate
7006536.77302933
Lat Long Location
3627 SEGUIN DR, DALLAS, TX 75220
Unique Key
1317758164
18-00078981
Service Request Number: 18-00078981 • Address: 2399 BOLL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00078981
Address
2399 BOLL ST, DALLAS, TX 75204
City Council District
14
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T08:40:22.000
Status
Closed
Created Date
2018-02-23T08:40:22.000
Update Date
2018-02-24T09:33:29.000
Closed Date
2018-02-24T09:33:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490928.83723849
Y Coordinate
6976708.99244577
Lat Long Location
2399 BOLL ST, DALLAS, TX 75204
Unique Key
1313923992
17-00525054
Service Request Number: 17-00525054 • Address: 2606 LANGDON AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00525054
Address
2606 LANGDON AVE, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T10:57:22.000
Status
Closed
Created Date
2017-10-24T10:57:22.000
Update Date
2017-10-25T16:33:47.000
Closed Date
2017-10-25T16:20:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473242.04937709
Y Coordinate
6992078.26951447
Lat Long Location
2606 LANGDON AVE, DALLAS, TX 75235
Unique Key
1300378484
17-00551939
Service Request Number: 17-00551939 • Address: 1600 PRESIDIO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00551939
Address
1600 PRESIDIO AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T15:27:31.000
Status
Closed
Created Date
2017-11-10T15:27:31.000
Update Date
2017-11-11T11:26:04.000
Closed Date
2017-11-11T11:26:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490283.14802826
Y Coordinate
6943220.58174436
Lat Long Location
1600 PRESIDIO AVE, DALLAS, TX 75216
Unique Key
1302585558