Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
17-00463073
Service Request Number: 17-00463073 • Address: 7500 UMPHRESS RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00463073
Address
7500 UMPHRESS RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-12T13:43:26.000
Status
Closed
Created Date
2017-09-14T13:43:26.000
Update Date
2017-10-26T11:33:41.000
Closed Date
2017-10-26T11:33:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2524068.86956288
Y Coordinate
6957567.82768893
Lat Long Location
7500 UMPHRESS RD, DALLAS, TX 75217
Unique Key
1294905744
18-00069649
Service Request Number: 18-00069649 • Address: 9316 CORIANDER PL, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00069649
Address
9316 CORIANDER PL, DALLAS, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T16:40:56.000
Status
Closed
Created Date
2018-02-16T16:40:56.000
Update Date
2018-02-17T07:55:11.000
Closed Date
2018-02-17T07:55:11.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2533278.40128166
Y Coordinate
6932579.36003726
Lat Long Location
9316 CORIANDER PL, DALLAS, 75217
Unique Key
1313179915
17-00551361
Service Request Number: 17-00551361 • Address: 10707 ROCKINGHAM ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551361
Address
10707 ROCKINGHAM ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T11:07:31.000
Status
Closed
Created Date
2017-11-10T11:07:31.000
Update Date
2017-11-11T07:56:20.000
Closed Date
2017-11-11T07:56:20.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539659.81904992
Y Coordinate
6959122.1388227
Lat Long Location
10707 ROCKINGHAM ST, DALLAS, TX 75217
Unique Key
1302537266
17-00529690
Service Request Number: 17-00529690 • Address: 2341 ASPEN ST, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00529690
Address
2341 ASPEN ST, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T15:58:09.000
Status
Closed
Created Date
2017-10-26T15:58:09.000
Update Date
2017-10-26T16:12:39.000
Closed Date
2017-10-26T16:12:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2534085.50666517
Y Coordinate
6961769.95287918
Lat Long Location
2341 ASPEN ST, DALLAS, TX 75227
Unique Key
1300759208
17-00507640
Service Request Number: 17-00507640 • Address: 9715 PLANO RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00507640
Address
9715 PLANO RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T11:37:17.000
Status
Closed
Created Date
2017-10-12T11:37:17.000
Update Date
2017-10-26T12:36:03.000
Closed Date
2017-10-26T12:36:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520853.45892983
Y Coordinate
7007735.75004906
Lat Long Location
9715 PLANO RD, DALLAS, TX 75238
Unique Key
1298858384
17-00522200
Service Request Number: 17-00522200 • Address: 2110 HEATHER GLEN DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00522200
Address
2110 HEATHER GLEN DR, DALLAS, TX 75232
City Council District
3
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-05T21:12:23.000
Status
Closed
Created Date
2017-10-22T21:12:23.000
Update Date
2017-10-25T14:39:10.000
Closed Date
2017-10-25T14:39:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2475157.10889821
Y Coordinate
6932911.91966931
Lat Long Location
2110 HEATHER GLEN DR, DALLAS, TX 75232
Unique Key
1300143847
18-00070418
Service Request Number: 18-00070418 • Address: 1100 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070418
Address
1100 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T17:45:22.000
Status
Closed
Created Date
2018-02-17T17:45:22.000
Update Date
2018-02-17T18:09:35.000
Closed Date
2018-02-17T18:09:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498567.15740531
Y Coordinate
6977578.18295644
Lat Long Location
1100 N CARROLL AVE, DALLAS, TX 75204
Unique Key
1313248883
18-00070000
Service Request Number: 18-00070000 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T09:48:19.000
Status
Closed
Created Date
2018-02-17T09:48:19.000
Update Date
2018-02-17T09:49:08.000
Closed Date
2018-02-17T09:49:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313214774
17-00550721
Service Request Number: 17-00550721 • Address: 4240 BATEMAN AVE, DALLAS, 75216 • City Council District: 7
Service Request Number
17-00550721
Address
4240 BATEMAN AVE, DALLAS, 75216
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-16T22:58:07.000
Status
Duplicate (closed)
Created Date
2017-11-09T22:58:07.000
Update Date
2017-11-11T07:32:59.000
Closed Date
2017-11-11T07:32:59.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2503697.38348677
Y Coordinate
6950545.00834338
Lat Long Location
4240 BATEMAN AVE, DALLAS, 75216
Unique Key
1302469252
17-00523572
Service Request Number: 17-00523572 • Address: 1313 S SHERMAN ST, DALLAS, TX 75243 • City Council District: 11
Service Request Number
17-00523572
Address
1313 S SHERMAN ST, DALLAS, TX 75243
City Council District
11
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T14:54:51.000
Status
Closed
Created Date
2017-10-23T14:54:51.000
Update Date
2017-10-25T15:19:07.000
Closed Date
2017-10-25T15:19:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2507140.46897857
Y Coordinate
7027195.34766825
Lat Long Location
1313 S SHERMAN ST, DALLAS, TX 75243
Unique Key
1300252433
17-00347129
Service Request Number: 17-00347129 • Address: 2676 DEEP HILL CIR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00347129
Address
2676 DEEP HILL CIR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-09-19T08:56:31.000
Status
Closed
Created Date
2017-07-17T08:56:31.000
Update Date
2017-11-11T15:57:54.000
Closed Date
2017-11-11T15:57:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2472234.62657942
Y Coordinate
6939139.02692571
Lat Long Location
2676 DEEP HILL CIR, DALLAS, TX 75233
Unique Key
1284855804
18-00074501
Service Request Number: 18-00074501 • Address: W NORTHWEST HWY & CALIFORNIA CROSSING RD, DALLAS, TX • City Council District: 6
Service Request Number
18-00074501
Address
W NORTHWEST HWY & CALIFORNIA CROSSING RD, DALLAS, TX
City Council District
6
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T20:38:49.000
Status
Closed
Created Date
2018-02-20T20:38:49.000
Update Date
2018-02-24T08:36:43.000
Closed Date
2018-02-24T08:36:43.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2457664.95499331
Y Coordinate
7001950.52278009
Lat Long Location
W NORTHWEST HWY & CALIFORNIA CROSSING RD, DALLAS, TX
Unique Key
1313568273
17-00552620
Service Request Number: 17-00552620 • Address: 6538 HOLLIS AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
17-00552620
Address
6538 HOLLIS AVE, DALLAS, 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T12:17:04.000
Status
Closed
Created Date
2017-11-11T12:17:04.000
Update Date
2017-11-11T13:41:09.000
Closed Date
2017-11-11T13:41:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2519243.63601896
Y Coordinate
6966810.01184412
Lat Long Location
6538 HOLLIS AVE, DALLAS, 75227
Unique Key
1302668862
18-00070088
Service Request Number: 18-00070088 • Address: PHILIP AVE & WAYNE ST, DALLAS, TX • City Council District: 2
Service Request Number
18-00070088
Address
PHILIP AVE & WAYNE ST, DALLAS, TX
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T11:18:10.000
Status
Closed
Created Date
2018-02-17T11:18:10.000
Update Date
2018-02-17T12:15:52.000
Closed Date
2018-02-17T12:15:52.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507020.25463076
Y Coordinate
6976693.07769368
Lat Long Location
PHILIP AVE & WAYNE ST, DALLAS, TX
Unique Key
1313222077
17-00528243
Service Request Number: 17-00528243 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528243
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:40:56.000
Status
Closed
Created Date
2017-10-26T07:40:56.000
Update Date
2017-10-26T07:41:37.000
Closed Date
2017-10-26T07:41:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300647646
18-00107432
Service Request Number: 18-00107432 • Address: 2542 EXETER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00107432
Address
2542 EXETER AVE, DALLAS, TX 75216
City Council District
4
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T19:40:54.000
Status
Closed
Created Date
2018-03-10T19:40:54.000
Update Date
2018-03-11T18:13:42.000
Closed Date
2018-03-11T18:13:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2496238.1443003
Y Coordinate
6943561.39347282
Lat Long Location
2542 EXETER AVE, DALLAS, TX 75216
Unique Key
1316058454
17-00551273
Service Request Number: 17-00551273 • Address: 4000 HAMMERLY DR, DALLAS, 75212 • City Council District: 6
Service Request Number
17-00551273
Address
4000 HAMMERLY DR, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T10:35:32.000
Status
Closed
Created Date
2017-11-10T10:35:32.000
Update Date
2017-11-11T07:55:46.000
Closed Date
2017-11-11T07:55:46.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2460742.93321522
Y Coordinate
6974189.23315124
Lat Long Location
4000 HAMMERLY DR, DALLAS, 75212
Unique Key
1302528713
17-00514069
Service Request Number: 17-00514069 • Address: 15619 RANCHITA RD, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00514069
Address
15619 RANCHITA RD, DALLAS, TX 75248
City Council District
11
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-26T10:20:57.000
Status
Closed
Created Date
2017-10-17T10:20:57.000
Update Date
2017-10-25T15:46:41.000
Closed Date
2017-10-25T15:46:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2488849.55114284
Y Coordinate
7036431.25529858
Lat Long Location
15619 RANCHITA RD, DALLAS, TX 75248
Unique Key
1299432661
17-00526936
Service Request Number: 17-00526936 • Address: 12809 PANDORA DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00526936
Address
12809 PANDORA DR, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T10:32:48.000
Status
Duplicate (closed)
Created Date
2017-10-25T10:32:48.000
Update Date
2017-10-26T13:18:56.000
Closed Date
2017-10-26T13:18:56.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2525432.14274964
Y Coordinate
7004201.6357272
Lat Long Location
12809 PANDORA DR, DALLAS, 75238
Unique Key
1300538423
17-00513941
Service Request Number: 17-00513941 • Address: 13351 KIT LN, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00513941
Address
13351 KIT LN, DALLAS, TX 75240
City Council District
11
Department
Street Services
Service Request Type
Parking - Resident Only Permit - TRN
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-06T09:39:03.000
Status
Closed
Created Date
2017-10-17T09:39:03.000
Update Date
2017-10-26T14:03:50.000
Closed Date
2017-10-26T14:03:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500512.92918491
Y Coordinate
7025675.17987446
Lat Long Location
13351 KIT LN, DALLAS, TX 75240
Unique Key
1299423633
17-00525557
Service Request Number: 17-00525557 • Address: 3612 LATIMER ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00525557
Address
3612 LATIMER ST, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T13:49:44.000
Status
Closed
Created Date
2017-10-24T13:49:44.000
Update Date
2017-10-26T07:55:37.000
Closed Date
2017-10-26T07:55:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2501387.41997595
Y Coordinate
6964505.63599993
Lat Long Location
3612 LATIMER ST, DALLAS, TX 75215
Unique Key
1300414258
17-00528187
Service Request Number: 17-00528187 • Address: 1521 NOKOMIS AVE, DALLAS, 75224 • City Council District: 4
Service Request Number
17-00528187
Address
1521 NOKOMIS AVE, DALLAS, 75224
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-09T01:00:44.000
Status
Closed
Created Date
2017-10-26T01:00:44.000
Update Date
2017-10-26T13:15:31.000
Closed Date
2017-10-26T13:15:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477370.43602536
Y Coordinate
6942956.53941869
Lat Long Location
1521 NOKOMIS AVE, DALLAS, 75224
Unique Key
1300634503
17-00527300
Service Request Number: 17-00527300 • Address: 6232 LOVETT AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00527300
Address
6232 LOVETT AVE, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T12:50:35.000
Status
Closed
Created Date
2017-10-25T12:50:35.000
Update Date
2017-10-25T15:50:33.000
Closed Date
2017-10-25T15:50:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2518559.32584365
Y Coordinate
6970715.12101151
Lat Long Location
6232 LOVETT AVE, DALLAS, TX 75227
Unique Key
1300563808
18-00069969
Service Request Number: 18-00069969 • Address: 5230 VICKERY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00069969
Address
5230 VICKERY BLVD, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T08:52:14.000
Status
Closed
Created Date
2018-02-17T08:52:14.000
Update Date
2018-02-17T14:38:14.000
Closed Date
2018-02-17T14:38:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496342.73708807
Y Coordinate
6986421.86845348
Lat Long Location
5230 VICKERY BLVD, DALLAS, TX 75206
Unique Key
1313211713
17-00503980
Service Request Number: 17-00503980 • Address: 1607 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00503980
Address
1607 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T12:21:14.000
Status
Closed
Created Date
2017-10-10T12:21:14.000
Update Date
2017-10-25T16:46:55.000
Closed Date
2017-10-25T16:46:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2522361.77899752
Y Coordinate
6987798.58028001
Lat Long Location
1607 N BUCKNER BLVD, DALLAS, TX 75218
Unique Key
1298546071
17-00528414
Service Request Number: 17-00528414 • Address: 2357 LONGHORN ST, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00528414
Address
2357 LONGHORN ST, DALLAS, TX 75228
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T08:55:25.000
Status
Closed
Created Date
2017-10-26T08:55:25.000
Update Date
2017-10-26T10:12:39.000
Closed Date
2017-10-26T10:12:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517457.68291612
Y Coordinate
6978617.47636603
Lat Long Location
2357 LONGHORN ST, DALLAS, TX 75228
Unique Key
1300660959
17-00550688
Service Request Number: 17-00550688 • Address: 5134 WATSON DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00550688
Address
5134 WATSON DR, DALLAS, TX 75241
City Council District
8
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T20:47:27.000
Status
Closed
Created Date
2017-11-09T20:47:27.000
Update Date
2017-11-11T14:41:06.000
Closed Date
2017-11-11T14:41:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499284.47778423
Y Coordinate
6937475.2284003
Lat Long Location
5134 WATSON DR, DALLAS, TX 75241
Unique Key
1302465100
18-00112498
Service Request Number: 18-00112498 • Address: 5030 BRYAN ST, DALLAS, TX 75206 • City Council District: 2
Service Request Number
18-00112498
Address
5030 BRYAN ST, DALLAS, TX 75206
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-15T19:23:35.000
Status
Closed
Created Date
2018-03-13T19:23:35.000
Update Date
2018-03-24T11:23:21.000
Closed Date
2018-03-24T11:23:21.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499389.394558
Y Coordinate
6980184.80565196
Lat Long Location
5030 BRYAN ST, DALLAS, TX 75206
Unique Key
1316433858
18-00081210
Service Request Number: 18-00081210 • Address: 4000 TRAVIS ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00081210
Address
4000 TRAVIS ST, DALLAS, TX 75204
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T14:45:45.000
Status
Closed
Created Date
2018-02-24T14:45:45.000
Update Date
2018-02-24T21:27:19.000
Closed Date
2018-02-24T21:27:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492009.00878522
Y Coordinate
6982930.87275544
Lat Long Location
4000 TRAVIS ST, DALLAS, TX 75204
Unique Key
1314102383
17-00551264
Service Request Number: 17-00551264 • Address: 1939 HAYMARKET RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00551264
Address
1939 HAYMARKET RD, DALLAS, TX 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T10:32:01.000
Status
Closed
Created Date
2017-11-10T10:32:01.000
Update Date
2017-11-11T07:50:31.000
Closed Date
2017-11-11T07:50:31.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2540410.87933238
Y Coordinate
6933499.47574946
Lat Long Location
1939 HAYMARKET RD, DALLAS, TX 75253
Unique Key
1302527906
18-00070358
Service Request Number: 18-00070358 • Address: 7900 L B J FWY, DALLAS, TX 75251 • City Council District: 11
Service Request Number
18-00070358
Address
7900 L B J FWY, DALLAS, TX 75251
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T16:10:38.000
Status
Closed
Created Date
2018-02-17T16:10:38.000
Update Date
2018-02-17T16:11:43.000
Closed Date
2018-02-17T16:11:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499061.60521881
Y Coordinate
7023427.24124772
Lat Long Location
7900 L B J FWY, DALLAS, TX 75251
Unique Key
1313243742
18-00049939
Service Request Number: 18-00049939 • Address: 4842 PARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00049939
Address
4842 PARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-26T16:31:58.000
Status
Closed
Created Date
2018-02-04T16:31:58.000
Update Date
2018-02-17T10:24:01.000
Closed Date
2018-02-17T10:24:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2503767.80384658
Y Coordinate
6974411.66566313
Lat Long Location
4842 PARRY AVE, DALLAS, TX 75223
Unique Key
1311622628
18-00070084
Service Request Number: 18-00070084 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070084
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T11:06:08.000
Status
Closed
Created Date
2018-02-17T11:06:08.000
Update Date
2018-02-17T11:06:48.000
Closed Date
2018-02-17T11:06:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313221479
17-00527434
Service Request Number: 17-00527434 • Address: 4900 HOMELAND ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00527434
Address
4900 HOMELAND ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T13:43:48.000
Status
Closed
Created Date
2017-10-25T13:43:48.000
Update Date
2017-10-26T07:51:42.000
Closed Date
2017-10-26T07:51:42.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2459737.01333216
Y Coordinate
6973019.73268178
Lat Long Location
4900 HOMELAND ST, DALLAS, TX 75212
Unique Key
1300572591
17-00528142
Service Request Number: 17-00528142 • Address: 10546 CAYUGA DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00528142
Address
10546 CAYUGA DR, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Prohibited Rooster - DAS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-08T20:44:35.000
Status
Closed
Created Date
2017-10-25T20:44:35.000
Update Date
2017-10-26T11:11:42.000
Closed Date
2017-10-26T11:11:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2525763.49848564
Y Coordinate
6992825.5838032
Lat Long Location
10546 CAYUGA DR, DALLAS, TX 75228
Unique Key
1300629594
17-00550542
Service Request Number: 17-00550542 • Address: 3118 MARYLAND AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00550542
Address
3118 MARYLAND AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-10T17:05:43.000
Status
Closed
Created Date
2017-11-09T17:05:43.000
Update Date
2017-11-11T07:57:09.000
Closed Date
2017-11-11T07:57:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487272.66972851
Y Coordinate
6944396.5332036
Lat Long Location
3118 MARYLAND AVE, DALLAS, TX 75216
Unique Key
1302446159
17-00526079
Service Request Number: 17-00526079 • Address: 2718 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00526079
Address
2718 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T16:34:47.000
Status
Closed
Created Date
2017-10-24T16:34:47.000
Update Date
2017-10-26T16:33:22.000
Closed Date
2017-10-26T16:22:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486874.38021531
Y Coordinate
6947078.09134139
Lat Long Location
2718 S MARSALIS AVE, DALLAS, TX 75216
Unique Key
1300454365
17-00550373
Service Request Number: 17-00550373 • Address: 4724 EAST SIDE AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00550373
Address
4724 EAST SIDE AVE, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-11T16:05:27.000
Status
Closed
Created Date
2017-11-09T16:05:27.000
Update Date
2017-11-11T12:05:34.000
Closed Date
2017-11-11T12:05:26.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2501872.97270315
Y Coordinate
6975712.84823477
Lat Long Location
4724 EAST SIDE AVE, DALLAS, TX 75226
Unique Key
1302431223
18-00080807
Service Request Number: 18-00080807 • Address: 3867 VAN NESS PL, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00080807
Address
3867 VAN NESS PL, DALLAS, TX 75220
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T07:31:23.000
Status
Closed
Created Date
2018-02-24T07:31:23.000
Update Date
2018-02-24T10:25:02.000
Closed Date
2018-02-24T10:15:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474934.62884397
Y Coordinate
7004407.19169057
Lat Long Location
3867 VAN NESS PL, DALLAS, TX 75220
Unique Key
1314070234
17-00482822
Service Request Number: 17-00482822 • Address: 5102 2ND AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00482822
Address
5102 2ND AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-07T15:17:03.000
Status
Closed
Created Date
2017-09-26T15:17:03.000
Update Date
2017-10-25T16:29:36.000
Closed Date
2017-10-25T16:29:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508759.20179303
Y Coordinate
6963671.28290755
Lat Long Location
5102 2ND AVE, DALLAS, TX 75210
Unique Key
1296551775
17-00528008
Service Request Number: 17-00528008 • Address: 1401 CHESTNUT ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528008
Address
1401 CHESTNUT ST, DALLAS, TX 75226
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T17:28:03.000
Status
Closed
Created Date
2017-10-25T17:28:03.000
Update Date
2017-10-25T17:54:07.000
Closed Date
2017-10-25T17:54:07.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2497375.36519785
Y Coordinate
6971725.07102315
Lat Long Location
1401 CHESTNUT ST, DALLAS, TX 75226
Unique Key
1300616731
17-00552551
Service Request Number: 17-00552551 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552551
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T11:01:40.000
Status
Closed
Created Date
2017-11-11T11:01:40.000
Update Date
2017-11-11T11:02:22.000
Closed Date
2017-11-11T11:02:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302663485
18-00070470
Service Request Number: 18-00070470 • Address: 12832 NOEL RD, DALLAS, TX 75230 • City Council District: 13
Service Request Number
18-00070470
Address
12832 NOEL RD, DALLAS, TX 75230
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T20:21:25.000
Status
Closed
Created Date
2018-02-17T20:21:25.000
Update Date
2018-02-17T21:48:06.000
Closed Date
2018-02-17T21:48:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485497.24027337
Y Coordinate
7022794.38013656
Lat Long Location
12832 NOEL RD, DALLAS, TX 75230
Unique Key
1313254454
17-00528157
Service Request Number: 17-00528157 • Address: 2608 PLAZA BLVD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00528157
Address
2608 PLAZA BLVD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T22:07:34.000
Status
Closed
Created Date
2017-10-25T22:07:34.000
Update Date
2017-10-26T16:14:21.000
Closed Date
2017-10-26T16:14:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497979.80681082
Y Coordinate
6925576.86830305
Lat Long Location
2608 PLAZA BLVD, DALLAS, TX 75241
Unique Key
1300631350
18-00070345
Service Request Number: 18-00070345 • Address: 7900 L B J FWY, DALLAS, TX 75251 • City Council District: 11
Service Request Number
18-00070345
Address
7900 L B J FWY, DALLAS, TX 75251
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T16:01:37.000
Status
Closed
Created Date
2018-02-17T16:01:37.000
Update Date
2018-02-17T16:02:29.000
Closed Date
2018-02-17T16:02:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499061.60521881
Y Coordinate
7023427.24124772
Lat Long Location
7900 L B J FWY, DALLAS, TX 75251
Unique Key
1313242080
17-00552795
Service Request Number: 17-00552795 • Address: 1315 AMOS ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00552795
Address
1315 AMOS ST, DALLAS, TX 75212
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T16:08:55.000
Status
Closed
Created Date
2017-11-11T16:08:55.000
Update Date
2017-11-11T20:25:11.000
Closed Date
2017-11-11T20:25:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478014.69672208
Y Coordinate
6968655.90509204
Lat Long Location
1315 AMOS ST, DALLAS, TX 75212
Unique Key
1302680968
17-00550158
Service Request Number: 17-00550158 • Address: 2122 ARDEN RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00550158
Address
2122 ARDEN RD, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-10T14:46:58.000
Status
Closed
Created Date
2017-11-09T14:46:58.000
Update Date
2017-11-11T07:56:52.000
Closed Date
2017-11-11T07:56:51.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495607.20379433
Y Coordinate
6935494.80511369
Lat Long Location
2122 ARDEN RD, DALLAS, TX 75241
Unique Key
1302415013
18-00070123
Service Request Number: 18-00070123 • Address: 4900 COLUMBIA AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
18-00070123
Address
4900 COLUMBIA AVE, DALLAS, TX 75214
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T11:58:26.000
Status
Closed
Created Date
2018-02-17T11:58:26.000
Update Date
2018-02-17T12:14:45.000
Closed Date
2018-02-17T12:14:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502052.9661624
Y Coordinate
6976608.54227958
Lat Long Location
4900 COLUMBIA AVE, DALLAS, TX 75214
Unique Key
1313225274
17-00528147
Service Request Number: 17-00528147 • Address: 5600 W AMHERST AVE, DALLAS, 75209 • City Council District: 13
Service Request Number
17-00528147
Address
5600 W AMHERST AVE, DALLAS, 75209
City Council District
13
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T21:07:38.000
Status
Closed
Created Date
2017-10-25T21:07:38.000
Update Date
2017-10-26T12:50:19.000
Closed Date
2017-10-26T12:50:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2485200.00220339
Y Coordinate
6997099.17663913
Lat Long Location
5600 W AMHERST AVE, DALLAS, 75209
Unique Key
1300630212
18-00068274
Service Request Number: 18-00068274 • Address: 1915 LANSFORD AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
18-00068274
Address
1915 LANSFORD AVE, DALLAS, TX 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2018-04-02T09:29:36.000
Status
Closed
Created Date
2018-02-16T09:29:36.000
Update Date
2018-02-17T07:56:18.000
Closed Date
2018-02-17T07:56:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475745.78168659
Y Coordinate
6951911.23420795
Lat Long Location
1915 LANSFORD AVE, DALLAS, TX 75224
Unique Key
1313084899
DFW Data AI • Dallas-Fort Worth public-data exploration interface