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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00070224
Service Request Number: 18-00070224 • Address: 3201 CARLISLE PL, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00070224
Address
3201 CARLISLE PL, DALLAS, TX 75204
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T13:30:35.000
Status
Closed
Created Date
2018-02-17T13:30:35.000
Update Date
2018-02-17T15:34:08.000
Closed Date
2018-02-17T15:34:08.000
Priority
Standard
Method Received Description
Web
X Coordinate
2490578.46160687
Y Coordinate
6980576.89990373
Lat Long Location
3201 CARLISLE PL, DALLAS, TX 75204
Unique Key
1313233131
17-00551515
Service Request Number: 17-00551515 • Address: 10703 EASTHAM ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551515
Address
10703 EASTHAM ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T12:04:15.000
Status
Closed
Created Date
2017-11-10T12:04:15.000
Update Date
2017-11-11T07:55:07.000
Closed Date
2017-11-11T07:55:07.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539644.30581413
Y Coordinate
6959466.94060328
Lat Long Location
10703 EASTHAM ST, DALLAS, TX 75217
Unique Key
1302548030
17-00526798
Service Request Number: 17-00526798 • Address: 3909 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00526798
Address
3909 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T09:44:07.000
Status
Closed
Created Date
2017-10-25T09:44:07.000
Update Date
2017-10-26T09:29:46.000
Closed Date
2017-10-26T09:29:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2526987.68568565
Y Coordinate
6968379.5546672
Lat Long Location
3909 S BUCKNER BLVD, DALLAS, TX 75227
Unique Key
1300528422
17-00578258
Service Request Number: 17-00578258 • Address: 6132 BLUNTER ST, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00578258
Address
6132 BLUNTER ST, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-02T11:45:14.000
Status
Closed
Created Date
2017-12-01T11:45:14.000
Update Date
2018-02-17T14:16:13.000
Closed Date
2018-02-17T14:16:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498752.36880061
Y Coordinate
6931276.70703808
Lat Long Location
6132 BLUNTER ST, DALLAS, TX 75241
Unique Key
1304858054
17-00552609
Service Request Number: 17-00552609 • Address: 1507 PEBBLEWOOD DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552609
Address
1507 PEBBLEWOOD DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T12:05:00.000
Status
Closed
Created Date
2017-11-11T12:05:00.000
Update Date
2017-11-11T12:41:31.000
Closed Date
2017-11-11T12:41:31.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540115.02187503
Y Coordinate
6956140.80736934
Lat Long Location
1507 PEBBLEWOOD DR, DALLAS, TX 75217
Unique Key
1302668100
18-00081130
Service Request Number: 18-00081130 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081130
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T13:20:32.000
Status
Closed
Created Date
2018-02-24T13:20:32.000
Update Date
2018-02-24T13:21:03.000
Closed Date
2018-02-24T13:21:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314096356
18-00067913
Service Request Number: 18-00067913 • Address: 4024 ESMALDA DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00067913
Address
4024 ESMALDA DR, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T00:56:12.000
Status
Closed
Created Date
2018-02-16T00:56:12.000
Update Date
2018-02-17T07:56:27.000
Closed Date
2018-02-17T07:56:26.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2465940.73777925
Y Coordinate
6974299.48469201
Lat Long Location
4024 ESMALDA DR, DALLAS, TX 75212
Unique Key
1313055462
18-00105658
Service Request Number: 18-00105658 • Address: 1421 BRIAR CLIFF RD, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00105658
Address
1421 BRIAR CLIFF RD, DALLAS, TX 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Prohibited Rooster - DAS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-20T12:58:36.000
Status
Closed
Created Date
2018-03-09T12:58:36.000
Update Date
2018-03-11T07:52:30.000
Closed Date
2018-03-11T07:52:30.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473600.32205583
Y Coordinate
6983000.20604977
Lat Long Location
1421 BRIAR CLIFF RD, DALLAS, TX 75235
Unique Key
1315924431
18-00177406
Service Request Number: 18-00177406 • Address: 10011 LOG CABIN RD, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00177406
Address
10011 LOG CABIN RD, DALLAS, 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-20T13:34:12.000
Status
Closed
Created Date
2018-04-17T13:34:12.000
Update Date
2018-04-23T07:22:01.000
Closed Date
2018-04-23T07:22:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2547164.26843628
Y Coordinate
6926619.12983969
Lat Long Location
10011 LOG CABIN RD, DALLAS, 75253
Unique Key
1321306402
18-00132356
Service Request Number: 18-00132356 • Address: 1337 AMOS ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00132356
Address
1337 AMOS ST, DALLAS, 75212
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T18:07:48.000
Status
Closed
Created Date
2018-03-23T18:07:48.000
Update Date
2018-03-24T17:46:03.000
Closed Date
2018-03-24T17:46:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477891.06609794
Y Coordinate
6968654.91035398
Lat Long Location
1337 AMOS ST, DALLAS, 75212
Unique Key
1317862421
17-00439878
Service Request Number: 17-00439878 • Address: 2260 COLONY CT, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00439878
Address
2260 COLONY CT, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-09-29T18:32:33.000
Status
Closed
Created Date
2017-08-31T18:32:33.000
Update Date
2017-11-12T00:34:57.000
Closed Date
2017-11-12T00:34:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472898.15359721
Y Coordinate
6990227.51968568
Lat Long Location
2260 COLONY CT, DALLAS, TX 75235
Unique Key
1292967975
17-00493023
Service Request Number: 17-00493023 • Address: 6448 HIGHGATE LN, DALLAS, 75214 • City Council District: 9
Service Request Number
17-00493023
Address
6448 HIGHGATE LN, DALLAS, 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-13T11:35:15.000
Status
Closed
Created Date
2017-10-03T11:35:15.000
Update Date
2017-10-26T11:51:24.000
Closed Date
2017-10-26T11:51:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2505644.46413772
Y Coordinate
6996356.45473345
Lat Long Location
6448 HIGHGATE LN, DALLAS, 75214
Unique Key
1297597823
17-00525935
Service Request Number: 17-00525935 • Address: 4471 LAS HACIENDAS DR, DALLAS, 75211 • City Council District: 3
Service Request Number
17-00525935
Address
4471 LAS HACIENDAS DR, DALLAS, 75211
City Council District
3
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T15:47:22.000
Status
Closed
Created Date
2017-10-24T15:47:22.000
Update Date
2017-10-25T16:02:44.000
Closed Date
2017-10-25T16:02:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2462334.95509879
Y Coordinate
6951572.54635318
Lat Long Location
4471 LAS HACIENDAS DR, DALLAS, 75211
Unique Key
1300439595
18-00132786
Service Request Number: 18-00132786 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132786
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T10:44:42.000
Status
Closed
Created Date
2018-03-24T10:44:42.000
Update Date
2018-03-24T10:45:15.000
Closed Date
2018-03-24T10:45:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317901336
18-00069138
Service Request Number: 18-00069138 • Address: 2827 THROCKMORTON ST, DALLAS, TX 75219 • City Council District: 2
Service Request Number
18-00069138
Address
2827 THROCKMORTON ST, DALLAS, TX 75219
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T14:06:51.000
Status
Closed
Created Date
2018-02-16T14:06:51.000
Update Date
2018-02-17T17:28:35.000
Closed Date
2018-02-17T17:28:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486650.96753453
Y Coordinate
6981557.28106172
Lat Long Location
2827 THROCKMORTON ST, DALLAS, TX 75219
Unique Key
1313143459
18-00068694
Service Request Number: 18-00068694 • Address: 2700 MOFFATT AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00068694
Address
2700 MOFFATT AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T11:30:29.000
Status
Closed
Created Date
2018-02-16T11:30:29.000
Update Date
2018-02-17T07:55:23.000
Closed Date
2018-02-17T07:55:23.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2498230.15409292
Y Coordinate
6942855.40841953
Lat Long Location
2700 MOFFATT AVE, DALLAS, TX 75216
Unique Key
1313113783
18-00080826
Service Request Number: 18-00080826 • Address: 5971 ROSS AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00080826
Address
5971 ROSS AVE, DALLAS, TX 75206
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T08:17:49.000
Status
Closed
Created Date
2018-02-24T08:17:49.000
Update Date
2018-02-24T13:14:32.000
Closed Date
2018-02-24T13:14:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2501600.95651046
Y Coordinate
6982499.70575513
Lat Long Location
5971 ROSS AVE, DALLAS, TX 75206
Unique Key
1314072322
17-00523706
Service Request Number: 17-00523706 • Address: 7218 HOLYOKE DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00523706
Address
7218 HOLYOKE DR, DALLAS, TX 75248
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:21:18.000
Status
Closed
Created Date
2017-10-23T15:21:18.000
Update Date
2017-10-26T08:43:44.000
Closed Date
2017-10-26T08:43:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2495391.68225047
Y Coordinate
7042662.57981653
Lat Long Location
7218 HOLYOKE DR, DALLAS, TX 75248
Unique Key
1300259701
18-00070276
Service Request Number: 18-00070276 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070276
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T14:24:09.000
Status
Closed
Created Date
2018-02-17T14:24:09.000
Update Date
2018-02-17T14:24:47.000
Closed Date
2018-02-17T14:24:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313237140
17-00528807
Service Request Number: 17-00528807 • Address: PRES GEORGE BUSH TPKE & ROSEMEADE PKWY, DALLAS, TX • City Council District: 12
Service Request Number
17-00528807
Address
PRES GEORGE BUSH TPKE & ROSEMEADE PKWY, DALLAS, TX
City Council District
12
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T11:06:07.000
Status
Closed
Created Date
2017-10-26T11:06:07.000
Update Date
2017-10-26T11:10:59.000
Closed Date
2017-10-26T11:10:59.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474657.17674299
Y Coordinate
7054919.18376209
Lat Long Location
PRES GEORGE BUSH TPKE & ROSEMEADE PKWY, DALLAS, TX
Unique Key
1300689931
17-00526340
Service Request Number: 17-00526340 • Address: WENTWORTH ST & S EDGEFIELD AVE, DALLAS, TX • City Council District: 1
Service Request Number
17-00526340
Address
WENTWORTH ST & S EDGEFIELD AVE, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T21:50:38.000
Status
Closed
Created Date
2017-10-24T21:50:38.000
Update Date
2017-10-26T11:33:12.000
Closed Date
2017-10-26T11:33:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477577.2662505
Y Coordinate
6957315.41764785
Lat Long Location
WENTWORTH ST & S EDGEFIELD AVE, DALLAS, TX
Unique Key
1300481250
17-00527541
Service Request Number: 17-00527541 • Address: CADIZ ST & S ERVAY ST, DALLAS, TX • City Council District: 2
Service Request Number
17-00527541
Address
CADIZ ST & S ERVAY ST, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-29T14:24:03.000
Status
Closed
Created Date
2017-10-25T14:24:03.000
Update Date
2017-10-26T07:01:42.000
Closed Date
2017-10-26T07:01:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
311 Dispatch Operators
X Coordinate
2492730.18050508
Y Coordinate
6969283.82926673
Lat Long Location
CADIZ ST & S ERVAY ST, DALLAS, TX
Unique Key
1300580183
18-00132305
Service Request Number: 18-00132305 • Address: 6606 HIALEAH DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00132305
Address
6606 HIALEAH DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T17:21:49.000
Status
Closed
Created Date
2018-03-23T17:21:49.000
Update Date
2018-03-24T11:33:54.000
Closed Date
2018-03-24T11:33:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2507053.96362403
Y Coordinate
6996157.30201522
Lat Long Location
6606 HIALEAH DR, DALLAS, TX 75214
Unique Key
1317858932
17-00504183
Service Request Number: 17-00504183 • Address: 5935 BENT CREEK TRL, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00504183
Address
5935 BENT CREEK TRL, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-19T13:18:10.000
Status
Closed
Created Date
2017-10-10T13:18:10.000
Update Date
2017-10-26T14:38:17.000
Closed Date
2017-10-26T14:38:17.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2487748.23373079
Y Coordinate
7054187.25128352
Lat Long Location
5935 BENT CREEK TRL, DALLAS, TX 75252
Unique Key
1298560229
17-00512296
Service Request Number: 17-00512296 • Address: 1905 CORINTH ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00512296
Address
1905 CORINTH ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T10:36:25.000
Status
Closed
Created Date
2017-10-16T10:36:25.000
Update Date
2017-10-26T11:14:52.000
Closed Date
2017-10-26T11:14:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496079.63503988
Y Coordinate
6967526.94259192
Lat Long Location
1905 CORINTH ST, DALLAS, TX 75215
Unique Key
1299287461
17-00488823
Service Request Number: 17-00488823 • Address: 8209 HURON DR, DALLAS, 75235 • City Council District: 2
Service Request Number
17-00488823
Address
8209 HURON DR, DALLAS, 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T04:51:14.000
Status
Closed
Created Date
2017-09-30T04:51:14.000
Update Date
2017-11-11T22:22:45.000
Closed Date
2017-11-11T22:22:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2472048.74007337
Y Coordinate
6991016.26059554
Lat Long Location
8209 HURON DR, DALLAS, 75235
Unique Key
1297233531
17-00550487
Service Request Number: 17-00550487 • Address: 1405 MCBROOM ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00550487
Address
1405 MCBROOM ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-10T16:39:39.000
Status
Closed
Created Date
2017-11-09T16:39:39.000
Update Date
2017-11-11T07:57:11.000
Closed Date
2017-11-11T07:57:11.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477766.58546567
Y Coordinate
6971648.43842228
Lat Long Location
1405 MCBROOM ST, DALLAS, TX 75212
Unique Key
1302441638
17-00528112
Service Request Number: 17-00528112 • Address: 4271 CONGRESS AVE, DALLAS, 75219 • City Council District: 2
Service Request Number
17-00528112
Address
4271 CONGRESS AVE, DALLAS, 75219
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T19:05:48.000
Status
Closed
Created Date
2017-10-25T19:05:48.000
Update Date
2017-10-26T11:57:21.000
Closed Date
2017-10-26T11:57:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2486017.91969007
Y Coordinate
6981964.33025411
Lat Long Location
4271 CONGRESS AVE, DALLAS, 75219
Unique Key
1300626044
17-00528601
Service Request Number: 17-00528601 • Address: 12000 WELCH RD, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00528601
Address
12000 WELCH RD, DALLAS, TX 75244
City Council District
13
Department
Street Services
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-30T10:02:30.000
Status
Closed
Created Date
2017-10-26T10:02:30.000
Update Date
2017-10-26T10:07:12.000
Closed Date
2017-10-26T10:07:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481103.40760845
Y Coordinate
7018831.70322886
Lat Long Location
12000 WELCH RD, DALLAS, TX 75244
Unique Key
1300675004
17-00527406
Service Request Number: 17-00527406 • Address: ASH LN & S MUNGER BLVD, DALLAS, TX • City Council District: 2
Service Request Number
17-00527406
Address
ASH LN & S MUNGER BLVD, DALLAS, TX
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T13:33:52.000
Status
Closed
Created Date
2017-10-25T13:33:52.000
Update Date
2017-10-25T16:41:25.000
Closed Date
2017-10-25T16:41:25.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2503637.62325678
Y Coordinate
6975868.34223909
Lat Long Location
ASH LN & S MUNGER BLVD, DALLAS, TX
Unique Key
1300570598
17-00408291
Service Request Number: 17-00408291 • Address: 5752 ALPHA RD, DALLAS, 75240 • City Council District: 11
Service Request Number
17-00408291
Address
5752 ALPHA RD, DALLAS, 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-07T15:48:18.000
Status
Closed
Created Date
2017-08-15T15:48:18.000
Update Date
2017-10-25T15:51:27.000
Closed Date
2017-10-25T15:51:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2487345.51986221
Y Coordinate
7026441.26843094
Lat Long Location
5752 ALPHA RD, DALLAS, 75240
Unique Key
1290134561
18-00067936
Service Request Number: 18-00067936 • Address: 4917 CLEAR CREEK RD, DALLAS, TX 75232 • City Council District: 4
Service Request Number
18-00067936
Address
4917 CLEAR CREEK RD, DALLAS, TX 75232
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T04:39:25.000
Status
Closed
Created Date
2018-02-16T04:39:25.000
Update Date
2018-02-17T07:56:33.000
Closed Date
2018-02-17T07:56:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482379.69120115
Y Coordinate
6936208.87254253
Lat Long Location
4917 CLEAR CREEK RD, DALLAS, TX 75232
Unique Key
1313058518
17-00480203
Service Request Number: 17-00480203 • Address: 12920 WINDFALL CIR, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00480203
Address
12920 WINDFALL CIR, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-06T12:01:00.000
Status
Closed
Created Date
2017-09-25T12:01:00.000
Update Date
2017-10-26T14:15:17.000
Closed Date
2017-10-26T14:15:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2546534.50593267
Y Coordinate
6933633.4398031
Lat Long Location
12920 WINDFALL CIR, DALLAS, TX 75253
Unique Key
1296349536
17-00507729
Service Request Number: 17-00507729 • Address: COPPERLEAF DR & SILVERBERRY ST, DALLAS, TX • City Council District: 10
Service Request Number
17-00507729
Address
COPPERLEAF DR & SILVERBERRY ST, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-26T12:13:36.000
Status
Closed
Created Date
2017-10-12T12:13:36.000
Update Date
2017-10-26T07:39:25.000
Closed Date
2017-10-12T13:43:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2510894.18248453
Y Coordinate
7005543.18627509
Lat Long Location
COPPERLEAF DR & SILVERBERRY ST, DALLAS, TX
Unique Key
1298865099
17-00516160
Service Request Number: 17-00516160 • Address: 2201 HIGHLAND RD, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00516160
Address
2201 HIGHLAND RD, DALLAS, 75228
City Council District
9
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T10:46:53.000
Status
Closed
Created Date
2017-10-18T10:46:53.000
Update Date
2017-10-26T13:12:51.000
Closed Date
2017-10-26T13:12:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516951.826397
Y Coordinate
6979629.18074165
Lat Long Location
2201 HIGHLAND RD, DALLAS, 75228
Unique Key
1299595497
17-00552734
Service Request Number: 17-00552734 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552734
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T14:35:06.000
Status
Closed
Created Date
2017-11-11T14:35:06.000
Update Date
2017-11-11T14:35:50.000
Closed Date
2017-11-11T14:35:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302676196
18-00081069
Service Request Number: 18-00081069 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081069
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T12:22:52.000
Status
Closed
Created Date
2018-02-24T12:22:52.000
Update Date
2018-02-24T12:23:34.000
Closed Date
2018-02-24T12:23:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314091494
17-00528313
Service Request Number: 17-00528313 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528313
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T08:16:44.000
Status
Closed
Created Date
2017-10-26T08:16:44.000
Update Date
2017-10-26T08:21:00.000
Closed Date
2017-10-26T08:21:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300653497
17-00525787
Service Request Number: 17-00525787 • Address: 5144 BERRIDGE LN, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00525787
Address
5144 BERRIDGE LN, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-07T15:04:59.000
Status
Closed
Created Date
2017-10-24T15:04:59.000
Update Date
2017-10-25T16:12:46.000
Closed Date
2017-10-25T16:12:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2524686.37100552
Y Coordinate
6973728.67871569
Lat Long Location
5144 BERRIDGE LN, DALLAS, TX 75227
Unique Key
1300429795
18-00069908
Service Request Number: 18-00069908 • Address: 2200 HUGO ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00069908
Address
2200 HUGO ST, DALLAS, TX 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T03:41:08.000
Status
Closed
Created Date
2018-02-17T03:41:08.000
Update Date
2018-02-17T07:49:42.000
Closed Date
2018-02-17T07:49:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2492693.00137192
Y Coordinate
6977674.75429317
Lat Long Location
2200 HUGO ST, DALLAS, TX 75204
Unique Key
1313204712
17-00552491
Service Request Number: 17-00552491 • Address: 10212 BIG THICKET DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552491
Address
10212 BIG THICKET DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T10:02:34.000
Status
Closed
Created Date
2017-11-11T10:02:34.000
Update Date
2017-11-11T11:41:03.000
Closed Date
2017-11-11T11:41:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2538076.02614955
Y Coordinate
6952167.36414916
Lat Long Location
10212 BIG THICKET DR, DALLAS, TX 75217
Unique Key
1302659260
17-00552698
Service Request Number: 17-00552698 • Address: 800 PARKVIEW AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00552698
Address
800 PARKVIEW AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T13:49:31.000
Status
Closed
Created Date
2017-11-11T13:49:31.000
Update Date
2017-11-11T13:50:32.000
Closed Date
2017-11-11T13:50:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506473.55356464
Y Coordinate
6977763.6915237
Lat Long Location
800 PARKVIEW AVE, DALLAS, TX 75223
Unique Key
1302673934
17-00524921
Service Request Number: 17-00524921 • Address: 2430 KENESAW DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00524921
Address
2430 KENESAW DR, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T10:18:33.000
Status
Closed
Created Date
2017-10-24T10:18:33.000
Update Date
2017-10-25T16:35:43.000
Closed Date
2017-10-25T16:35:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2458040.04634358
Y Coordinate
6967486.85981915
Lat Long Location
2430 KENESAW DR, DALLAS, TX 75212
Unique Key
1300368488
17-00528172
Service Request Number: 17-00528172 • Address: 1650 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00528172
Address
1650 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Management Services
Service Request Type
Air Pollution Complaint - OEQ
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-02T22:58:35.000
Status
Closed
Created Date
2017-10-25T22:58:35.000
Update Date
2017-10-26T08:54:27.000
Closed Date
2017-10-26T08:54:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2532533.65817715
Y Coordinate
6957128.08891435
Lat Long Location
1650 N PRAIRIE CREEK RD, DALLAS, TX 75217
Unique Key
1300632593
17-00511915
Service Request Number: 17-00511915 • Address: 2229 COCKRELL AVE, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00511915
Address
2229 COCKRELL AVE, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T08:52:28.000
Status
Closed
Created Date
2017-10-16T08:52:28.000
Update Date
2017-10-26T10:50:46.000
Closed Date
2017-10-26T10:50:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494496.72385692
Y Coordinate
6964973.557681
Lat Long Location
2229 COCKRELL AVE, DALLAS, TX 75215
Unique Key
1299260182
18-00069003
Service Request Number: 18-00069003 • Address: 3918 MCNEIL ST, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00069003
Address
3918 MCNEIL ST, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Pooper Scooper - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-02T13:23:52.000
Status
Closed
Created Date
2018-02-16T13:23:52.000
Update Date
2018-02-17T07:55:39.000
Closed Date
2018-02-17T07:55:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2524839.63754979
Y Coordinate
6968294.11190758
Lat Long Location
3918 MCNEIL ST, DALLAS, 75227
Unique Key
1313134594
18-00080796
Service Request Number: 18-00080796 • Address: 103 GEORGIA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00080796
Address
103 GEORGIA AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-01T05:53:10.000
Status
Closed
Created Date
2018-02-24T05:53:10.000
Update Date
2018-02-24T07:48:54.000
Closed Date
2018-02-24T07:48:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484242.24376879
Y Coordinate
6950874.789934
Lat Long Location
103 GEORGIA AVE, DALLAS, 75216
Unique Key
1314068113
17-00546894
Service Request Number: 17-00546894 • Address: 2235 SUTTER ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00546894
Address
2235 SUTTER ST, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-14T14:49:04.000
Status
Closed
Created Date
2017-11-07T14:49:04.000
Update Date
2017-11-11T07:30:25.000
Closed Date
2017-11-11T07:30:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2494879.11610714
Y Coordinate
6949404.0461287
Lat Long Location
2235 SUTTER ST, DALLAS, TX 75216
Unique Key
1302140103
17-00525890
Service Request Number: 17-00525890 • Address: 2901 W SANER AVE, DALLAS, 75233 • City Council District: 3
Service Request Number
17-00525890
Address
2901 W SANER AVE, DALLAS, 75233
City Council District
3
Department
Police Department
Service Request Type
Oversized Commercial Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T15:29:40.000
Status
Closed
Created Date
2017-10-24T15:29:40.000
Update Date
2017-10-26T07:44:52.000
Closed Date
2017-10-26T07:44:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2470534.33343504
Y Coordinate
6946302.73518481
Lat Long Location
2901 W SANER AVE, DALLAS, 75233
Unique Key
1300436048
17-00524224
Service Request Number: 17-00524224 • Address: 7307 HUNNICUT RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00524224
Address
7307 HUNNICUT RD, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T19:56:24.000
Status
Closed
Created Date
2017-10-23T19:56:24.000
Update Date
2017-10-26T11:39:00.000
Closed Date
2017-10-26T11:39:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2517796.44505424
Y Coordinate
6974518.61466139
Lat Long Location
7307 HUNNICUT RD, DALLAS, TX 75227
Unique Key
1300304864
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