311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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Showing 50 real records
17-00552473
Service Request Number: 17-00552473 • Address: 3015 SOUTHLAND ST, DALLAS, 75215 • City Council District: 7
Service Request Number
17-00552473
Address
3015 SOUTHLAND ST, DALLAS, 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T09:41:17.000
Status
Closed
Created Date
2017-11-11T09:41:17.000
Update Date
2017-11-11T10:12:27.000
Closed Date
2017-11-11T10:12:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506071.78961441
Y Coordinate
6963451.62675354
Lat Long Location
3015 SOUTHLAND ST, DALLAS, 75215
Unique Key
1302657920
18-00076490
Service Request Number: 18-00076490 • Address: 3737 GOLDMAN ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00076490
Address
3737 GOLDMAN ST, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-26T17:51:23.000
Status
Closed
Created Date
2018-02-21T17:51:23.000
Update Date
2018-02-24T11:09:48.000
Closed Date
2018-02-24T11:09:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473019.29862518
Y Coordinate
6973121.3426726
Lat Long Location
3737 GOLDMAN ST, DALLAS, TX 75212
Unique Key
1313721967
18-00068395
Service Request Number: 18-00068395 • Address: 2200 HUGO ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00068395
Address
2200 HUGO ST, DALLAS, TX 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T10:06:37.000
Status
Closed
Created Date
2018-02-16T10:06:37.000
Update Date
2018-02-17T07:55:38.000
Closed Date
2018-02-17T07:55:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2492693.00137192
Y Coordinate
6977674.75429317
Lat Long Location
2200 HUGO ST, DALLAS, TX 75204
Unique Key
1313093142
18-00078142
Service Request Number: 18-00078142 • Address: 1610 S MALCOLM X BLVD, DALLAS, TX 75226 • City Council District: 7
Service Request Number
18-00078142
Address
1610 S MALCOLM X BLVD, DALLAS, TX 75226
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-27T15:05:33.000
Status
Closed
Created Date
2018-02-22T15:05:33.000
Update Date
2018-02-24T09:49:35.000
Closed Date
2018-02-24T09:49:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2497291.12579999
Y Coordinate
6970679.34399668
Lat Long Location
1610 S MALCOLM X BLVD, DALLAS, TX 75226
Unique Key
1313851111
17-00460687
Service Request Number: 17-00460687 • Address: 11307 CRESCENDO DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00460687
Address
11307 CRESCENDO DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T10:48:33.000
Status
Closed
Created Date
2017-09-13T10:48:33.000
Update Date
2017-10-26T15:04:44.000
Closed Date
2017-10-26T15:03:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2525793.41049691
Y Coordinate
7003176.43934251
Lat Long Location
11307 CRESCENDO DR, DALLAS, TX 75238
Unique Key
1294700919
17-00527516
Service Request Number: 17-00527516 • Address: 2330 ALASKA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527516
Address
2330 ALASKA AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T14:14:31.000
Status
Closed
Created Date
2017-10-25T14:14:31.000
Update Date
2017-10-26T16:23:46.000
Closed Date
2017-10-26T16:23:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486458.28254415
Y Coordinate
6948982.92759436
Lat Long Location
2330 ALASKA AVE, DALLAS, TX 75216
Unique Key
1300578287
18-00069401
Service Request Number: 18-00069401 • Address: 5901 ORCHID LN, DALLAS, TX 75230 • City Council District: 13
Service Request Number
18-00069401
Address
5901 ORCHID LN, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T15:28:27.000
Status
Closed
Created Date
2018-02-16T15:28:27.000
Update Date
2018-02-17T10:28:46.000
Closed Date
2018-02-17T10:28:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2488717.41066043
Y Coordinate
7011787.3363876
Lat Long Location
5901 ORCHID LN, DALLAS, TX 75230
Unique Key
1313160861
17-00550836
Service Request Number: 17-00550836 • Address: 1612 BONNIE VIEW RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00550836
Address
1612 BONNIE VIEW RD, DALLAS, TX 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T08:03:07.000
Status
Closed
Created Date
2017-11-10T08:03:07.000
Update Date
2017-11-11T07:56:43.000
Closed Date
2017-11-11T07:56:42.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493732.6763208
Y Coordinate
6952380.24236186
Lat Long Location
1612 BONNIE VIEW RD, DALLAS, TX 75203
Unique Key
1302491435
17-00335555
Service Request Number: 17-00335555 • Address: 12160 WILLOWDELL DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00335555
Address
12160 WILLOWDELL DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-15T09:53:10.000
Status
Closed
Created Date
2017-07-11T09:53:10.000
Update Date
2017-10-26T10:13:05.000
Closed Date
2017-10-26T10:13:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2501064.76306028
Y Coordinate
7020259.81778979
Lat Long Location
12160 WILLOWDELL DR, DALLAS, TX 75243
Unique Key
1283811835
17-00506989
Service Request Number: 17-00506989 • Address: 4238 LANDRUM AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00506989
Address
4238 LANDRUM AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-27T08:40:48.000
Status
Closed
Created Date
2017-10-12T08:40:48.000
Update Date
2017-10-26T14:41:14.000
Closed Date
2017-10-26T14:41:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2497289.49636222
Y Coordinate
6943184.42497214
Lat Long Location
4238 LANDRUM AVE, DALLAS, TX 75216
Unique Key
1298811467
17-00529367
Service Request Number: 17-00529367 • Address: 2106 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00529367
Address
2106 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-27T14:22:28.000
Status
Closed
Created Date
2017-10-26T14:22:28.000
Update Date
2017-10-26T14:30:01.000
Closed Date
2017-10-26T14:30:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496315.54158215
Y Coordinate
6967844.40059161
Lat Long Location
2106 S HARWOOD ST, DALLAS, TX 75215
Unique Key
1300735638
17-00463390
Service Request Number: 17-00463390 • Address: 8700 WALNUT HILL LN, DALLAS, TX 75231 • City Council District: 10
Service Request Number
17-00463390
Address
8700 WALNUT HILL LN, DALLAS, TX 75231
City Council District
10
Department
Street Services
Service Request Type
Street Sweeping - PBW
Ert Estimated Response Time
12
Overall Service Request Due Date
2017-10-26T15:00:57.000
Status
Closed
Created Date
2017-09-14T15:00:57.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-09-18T09:51:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2506821.90047935
Y Coordinate
7008498.00532774
Lat Long Location
8700 WALNUT HILL LN, DALLAS, TX 75231
Unique Key
1294926076
17-00294425
Service Request Number: 17-00294425 • Address: 6562 E LOVERS LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00294425
Address
6562 E LOVERS LN, DALLAS, TX 75214
City Council District
9
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T09:44:05.000
Status
Closed
Created Date
2017-06-20T09:44:05.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-08-23T15:02:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2506775.36128305
Y Coordinate
6998052.78886577
Lat Long Location
6562 E LOVERS LN, DALLAS, TX 75214
Unique Key
1278134912
17-00552489
Service Request Number: 17-00552489 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552489
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T10:02:08.000
Status
Closed
Created Date
2017-11-11T10:02:08.000
Update Date
2017-11-11T10:02:57.000
Closed Date
2017-11-11T10:02:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302659147
17-00552578
Service Request Number: 17-00552578 • Address: 800 S CARROLL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00552578
Address
800 S CARROLL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T11:32:42.000
Status
Closed
Created Date
2017-11-11T11:32:42.000
Update Date
2017-11-11T11:45:51.000
Closed Date
2017-11-11T11:45:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502348.43682092
Y Coordinate
6973846.85069417
Lat Long Location
800 S CARROLL AVE, DALLAS, TX 75223
Unique Key
1302665760
17-00551517
Service Request Number: 17-00551517 • Address: 10715 EASTHAM ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551517
Address
10715 EASTHAM ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T12:05:35.000
Status
Closed
Created Date
2017-11-10T12:05:35.000
Update Date
2017-11-11T07:55:04.000
Closed Date
2017-11-11T07:55:04.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539689.44695198
Y Coordinate
6959469.10646945
Lat Long Location
10715 EASTHAM ST, DALLAS, TX 75217
Unique Key
1302548345
17-00552520
Service Request Number: 17-00552520 • Address: 1543 POCONO TRL, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552520
Address
1543 POCONO TRL, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T10:28:14.000
Status
Closed
Created Date
2017-11-11T10:28:14.000
Update Date
2017-11-11T11:16:01.000
Closed Date
2017-11-11T11:16:01.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539866.13706128
Y Coordinate
6956643.64905587
Lat Long Location
1543 POCONO TRL, DALLAS, TX 75217
Unique Key
1302661312
18-00106858
Service Request Number: 18-00106858 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00106858
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:28:45.000
Status
Closed
Created Date
2018-03-10T08:28:45.000
Update Date
2018-03-10T08:29:19.000
Closed Date
2018-03-10T08:29:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316014109
17-00295444
Service Request Number: 17-00295444 • Address: 7219 CLOVERGLEN DR, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00295444
Address
7219 CLOVERGLEN DR, DALLAS, TX 75249
City Council District
3
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T14:18:03.000
Status
Closed
Created Date
2017-06-20T14:18:03.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-09-14T16:23:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2446506.43277798
Y Coordinate
6915377.75509689
Lat Long Location
7219 CLOVERGLEN DR, DALLAS, TX 75249
Unique Key
1278200972
18-00025698
Service Request Number: 18-00025698 • Address: 3833 DURANGO DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
18-00025698
Address
3833 DURANGO DR, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-16T09:17:24.000
Status
Closed
Created Date
2018-01-19T09:17:24.000
Update Date
2018-02-24T14:42:54.000
Closed Date
2018-02-24T14:42:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474582.0405511
Y Coordinate
7002414.74476265
Lat Long Location
3833 DURANGO DR, DALLAS, TX 75220
Unique Key
1309772499
18-00093657
Service Request Number: 18-00093657 • Address: 2234 MACON ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00093657
Address
2234 MACON ST, DALLAS, TX 75215
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-20T16:20:35.000
Status
Closed
Created Date
2018-03-02T16:20:35.000
Update Date
2018-03-10T19:50:47.000
Closed Date
2018-03-10T19:50:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2504172.04492189
Y Coordinate
6959166.59870978
Lat Long Location
2234 MACON ST, DALLAS, TX 75215
Unique Key
1315017493
17-00518312
Service Request Number: 17-00518312 • Address: 4838 GASTON AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
17-00518312
Address
4838 GASTON AVE, DALLAS, TX 75246
City Council District
2
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-18T13:03:54.000
Status
Closed
Created Date
2017-10-19T13:03:54.000
Update Date
2017-10-26T14:37:11.000
Closed Date
2017-10-26T14:37:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2499968.54232689
Y Coordinate
6978117.70365358
Lat Long Location
4838 GASTON AVE, DALLAS, TX 75246
Unique Key
1299779210
18-00032104
Service Request Number: 18-00032104 • Address: 3023 BROOKLYNDELL AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00032104
Address
3023 BROOKLYNDELL AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-28T16:21:41.000
Status
Closed
Created Date
2018-01-23T16:21:41.000
Update Date
2018-02-24T08:51:28.000
Closed Date
2018-02-24T08:51:28.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2469490.51366392
Y Coordinate
6955516.05333023
Lat Long Location
3023 BROOKLYNDELL AVE, DALLAS, TX 75211
Unique Key
1310249182
17-00518187
Service Request Number: 17-00518187 • Address: 4384 DIVISION ST, DALLAS, 75211 • City Council District: 3
Service Request Number
17-00518187
Address
4384 DIVISION ST, DALLAS, 75211
City Council District
3
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-02T11:55:57.000
Status
Closed
Created Date
2017-10-19T11:55:57.000
Update Date
2017-10-26T16:00:38.000
Closed Date
2017-10-26T16:00:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2463117.8528473
Y Coordinate
6957716.43754053
Lat Long Location
4384 DIVISION ST, DALLAS, 75211
Unique Key
1299769587
17-00552643
Service Request Number: 17-00552643 • Address: 3100 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00552643
Address
3100 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T12:55:05.000
Status
Closed
Created Date
2017-11-11T12:55:05.000
Update Date
2017-11-11T12:56:02.000
Closed Date
2017-11-11T12:56:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486907.4684557
Y Coordinate
6944486.91928177
Lat Long Location
3100 S MARSALIS AVE, DALLAS, TX 75216
Unique Key
1302670413
18-00133107
Service Request Number: 18-00133107 • Address: 2806 BRANDON ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00133107
Address
2806 BRANDON ST, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T17:23:03.000
Status
Closed
Created Date
2018-03-24T17:23:03.000
Update Date
2018-03-24T20:46:46.000
Closed Date
2018-03-24T20:46:46.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470741.5842465
Y Coordinate
6953105.21613162
Lat Long Location
2806 BRANDON ST, DALLAS, TX 75211
Unique Key
1317927634
18-00069653
Service Request Number: 18-00069653 • Address: 6701 J J LEMMON RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00069653
Address
6701 J J LEMMON RD, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T16:42:50.000
Status
Closed
Created Date
2018-02-16T16:42:50.000
Update Date
2018-02-17T07:49:55.000
Closed Date
2018-02-17T07:49:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2510174.48655914
Y Coordinate
6928413.63199469
Lat Long Location
6701 J J LEMMON RD, DALLAS, TX 75241
Unique Key
1313180474
18-00130892
Service Request Number: 18-00130892 • Address: 6901 WESTLAKE AVE, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00130892
Address
6901 WESTLAKE AVE, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T10:38:40.000
Status
Closed
Created Date
2018-03-23T10:38:40.000
Update Date
2018-03-24T15:24:17.000
Closed Date
2018-03-24T15:24:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508634.63559492
Y Coordinate
6986617.00643475
Lat Long Location
6901 WESTLAKE AVE, DALLAS, TX 75214
Unique Key
1317767094
17-00594402
Service Request Number: 17-00594402 • Address: 4929 ASH LN, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00594402
Address
4929 ASH LN, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-27T15:52:42.000
Status
Closed
Created Date
2017-12-13T15:52:42.000
Update Date
2018-02-17T16:36:57.000
Closed Date
2018-02-17T16:36:57.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503327.60286538
Y Coordinate
6975582.16780463
Lat Long Location
4929 ASH LN, DALLAS, TX 75223
Unique Key
1306098152
18-00068927
Service Request Number: 18-00068927 • Address: 1000 N MOROCCO AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
18-00068927
Address
1000 N MOROCCO AVE, DALLAS, TX 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T12:55:33.000
Status
Closed
Created Date
2018-02-16T12:55:33.000
Update Date
2018-02-17T07:55:22.000
Closed Date
2018-02-17T07:55:22.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2457261.60685268
Y Coordinate
6960472.64528547
Lat Long Location
1000 N MOROCCO AVE, DALLAS, TX 75211
Unique Key
1313129577
17-00525565
Service Request Number: 17-00525565 • Address: 812 KIRNWOOD DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00525565
Address
812 KIRNWOOD DR, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T13:51:23.000
Status
Closed
Created Date
2017-10-24T13:51:23.000
Update Date
2017-10-26T13:49:58.000
Closed Date
2017-10-26T13:49:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480579.70637409
Y Coordinate
6924844.71541053
Lat Long Location
812 KIRNWOOD DR, DALLAS, TX 75232
Unique Key
1300414717
17-00528326
Service Request Number: 17-00528326 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528326
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T08:25:21.000
Status
Closed
Created Date
2017-10-26T08:25:21.000
Update Date
2017-10-26T08:25:53.000
Closed Date
2017-10-26T08:25:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300654763
18-00053148
Service Request Number: 18-00053148 • Address: 4207 RIDGE RD, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00053148
Address
4207 RIDGE RD, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-08T14:45:29.000
Status
Closed
Created Date
2018-02-07T14:45:29.000
Update Date
2018-02-17T10:29:28.000
Closed Date
2018-02-17T10:28:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2478594.51041346
Y Coordinate
7008468.46950443
Lat Long Location
4207 RIDGE RD, DALLAS, TX 75229
Unique Key
1311864225
17-00520849
Service Request Number: 17-00520849 • Address: 341 WOODACRE CIR, DALLAS, TX 75241 • City Council District: 4
Service Request Number
17-00520849
Address
341 WOODACRE CIR, DALLAS, TX 75241
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T17:15:48.000
Status
Closed
Created Date
2017-10-20T17:15:48.000
Update Date
2017-10-25T14:29:22.000
Closed Date
2017-10-25T14:29:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2485382.1302886
Y Coordinate
6935498.20535413
Lat Long Location
341 WOODACRE CIR, DALLAS, TX 75241
Unique Key
1299978322
17-00527914
Service Request Number: 17-00527914 • Address: 1800 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00527914
Address
1800 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Street Services
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-29T16:34:53.000
Status
Closed
Created Date
2017-10-25T16:34:53.000
Update Date
2017-10-26T06:57:56.000
Closed Date
2017-10-26T06:57:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495511.10443217
Y Coordinate
6978559.88720779
Lat Long Location
1800 N HASKELL AVE, DALLAS, TX 75204
Unique Key
1300609636
17-00551661
Service Request Number: 17-00551661 • Address: 1300 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
17-00551661
Address
1300 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T13:29:40.000
Status
Closed
Created Date
2017-11-10T13:29:40.000
Update Date
2017-11-11T07:55:30.000
Closed Date
2017-11-11T07:55:30.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2456822.26932114
Y Coordinate
6962501.63449969
Lat Long Location
1300 N JUSTIN AVE, DALLAS, TX 75211
Unique Key
1302563577
18-00070375
Service Request Number: 18-00070375 • Address: 3623 ALMAZAN DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
18-00070375
Address
3623 ALMAZAN DR, DALLAS, TX 75220
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T16:26:39.000
Status
Closed
Created Date
2018-02-17T16:26:39.000
Update Date
2018-02-17T17:47:06.000
Closed Date
2018-02-17T17:47:06.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472697.69625094
Y Coordinate
7001343.85020469
Lat Long Location
3623 ALMAZAN DR, DALLAS, TX 75220
Unique Key
1313245147
18-00069455
Service Request Number: 18-00069455 • Address: 2127 DANDELION DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00069455
Address
2127 DANDELION DR, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T15:40:26.000
Status
Closed
Created Date
2018-02-16T15:40:26.000
Update Date
2018-02-17T07:55:14.000
Closed Date
2018-02-17T07:55:14.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2533092.28222549
Y Coordinate
6932683.29155174
Lat Long Location
2127 DANDELION DR, DALLAS, TX 75217
Unique Key
1313164667
17-00543142
Service Request Number: 17-00543142 • Address: 523 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00543142
Address
523 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Life Hazard Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-15T08:30:03.000
Status
Closed
Created Date
2017-11-05T08:30:03.000
Update Date
2017-11-11T16:34:52.000
Closed Date
2017-11-11T16:34:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2487160.18088699
Y Coordinate
6961435.14520846
Lat Long Location
523 N EWING AVE, DALLAS, TX 75203
Unique Key
1301843626
17-00528307
Service Request Number: 17-00528307 • Address: SCAMMEL DR & JENNIE LEE LN, DALLAS, TX • City Council District: 5
Service Request Number
17-00528307
Address
SCAMMEL DR & JENNIE LEE LN, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T08:14:31.000
Status
Closed
Created Date
2017-10-26T08:14:31.000
Update Date
2017-10-26T09:31:44.000
Closed Date
2017-10-26T09:31:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2528814.80153785
Y Coordinate
6962430.06210221
Lat Long Location
SCAMMEL DR & JENNIE LEE LN, DALLAS, TX
Unique Key
1300653047
17-00511711
Service Request Number: 17-00511711 • Address: 7818 MATTISON ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00511711
Address
7818 MATTISON ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-18T01:09:18.000
Status
Closed
Created Date
2017-10-16T01:09:18.000
Update Date
2017-10-26T10:51:49.000
Closed Date
2017-10-26T10:51:49.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2525550.82554526
Y Coordinate
6956232.46206626
Lat Long Location
7818 MATTISON ST, DALLAS, TX 75217
Unique Key
1299232955
17-00525888
Service Request Number: 17-00525888 • Address: 3700 RUIDOSA AVE, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00525888
Address
3700 RUIDOSA AVE, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T15:28:08.000
Status
Closed
Created Date
2017-10-24T15:28:08.000
Update Date
2017-10-25T15:57:11.000
Closed Date
2017-10-25T15:57:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2533797.96498278
Y Coordinate
6997683.0166681
Lat Long Location
3700 RUIDOSA AVE, DALLAS, TX 75228
Unique Key
1300435862
18-00069863
Service Request Number: 18-00069863 • Address: 1215 HANSBORO AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00069863
Address
1215 HANSBORO AVE, DALLAS, TX 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T21:14:42.000
Status
Closed
Created Date
2018-02-16T21:14:42.000
Update Date
2018-02-17T07:54:39.000
Closed Date
2018-02-17T07:54:39.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478577.83279907
Y Coordinate
6947769.91438253
Lat Long Location
1215 HANSBORO AVE, DALLAS, TX 75224
Unique Key
1313196453
17-00496638
Service Request Number: 17-00496638 • Address: 808 SABINE ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00496638
Address
808 SABINE ST, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-04T10:14:20.000
Status
Closed
Created Date
2017-10-05T10:14:20.000
Update Date
2017-10-26T07:50:19.000
Closed Date
2017-10-26T07:50:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487323.23936621
Y Coordinate
6962145.92618245
Lat Long Location
808 SABINE ST, DALLAS, TX 75203
Unique Key
1297893218
17-00501694
Service Request Number: 17-00501694 • Address: 8107 CHANCELLOR ROW, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00501694
Address
8107 CHANCELLOR ROW, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-23T10:13:09.000
Status
Closed
Created Date
2017-10-09T10:13:09.000
Update Date
2017-11-11T23:28:01.000
Closed Date
2017-11-11T23:28:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2465709.95330999
Y Coordinate
6983158.63195981
Lat Long Location
8107 CHANCELLOR ROW, DALLAS, TX 75247
Unique Key
1298364444
17-00520723
Service Request Number: 17-00520723 • Address: 411 WOODACRE DR, DALLAS, TX 75241 • City Council District: 4
Service Request Number
17-00520723
Address
411 WOODACRE DR, DALLAS, TX 75241
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T16:12:07.000
Status
Closed
Created Date
2017-10-20T16:12:07.000
Update Date
2017-10-26T07:42:24.000
Closed Date
2017-10-26T07:42:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485773.93991688
Y Coordinate
6935566.15922896
Lat Long Location
411 WOODACRE DR, DALLAS, TX 75241
Unique Key
1299965913
17-00514075
Service Request Number: 17-00514075 • Address: 950 WOODY RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00514075
Address
950 WOODY RD, DALLAS, TX 75253
City Council District
8
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T10:22:22.000
Status
Closed
Created Date
2017-10-17T10:22:22.000
Update Date
2017-10-26T13:18:08.000
Closed Date
2017-10-26T13:18:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2557960.30724764
Y Coordinate
6936613.93941928
Lat Long Location
950 WOODY RD, DALLAS, TX 75253
Unique Key
1299433020
17-00526631
Service Request Number: 17-00526631 • Address: 5401 WILLIS AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00526631
Address
5401 WILLIS AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T08:54:57.000
Status
Closed
Created Date
2017-10-25T08:54:57.000
Update Date
2017-10-26T16:31:05.000
Closed Date
2017-10-26T16:13:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497654.1789192
Y Coordinate
6985709.16433406
Lat Long Location
5401 WILLIS AVE, DALLAS, TX 75206
Unique Key
1300517372
17-00528010
Service Request Number: 17-00528010 • Address: 2726 LUCKY ST, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00528010
Address
2726 LUCKY ST, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T17:28:22.000
Status
Closed
Created Date
2017-10-25T17:28:22.000
Update Date
2017-10-26T07:51:07.000
Closed Date
2017-10-26T07:51:06.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498894.89594963
Y Coordinate
6933023.36298596
Lat Long Location
2726 LUCKY ST, DALLAS, TX 75241
Unique Key
1300616793
18-00070163
Service Request Number: 18-00070163 • Address: 2766 KELLOGG AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00070163
Address
2766 KELLOGG AVE, DALLAS, 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T12:30:54.000
Status
Closed
Created Date
2018-02-17T12:30:54.000
Update Date
2018-02-17T12:57:35.000
Closed Date
2018-02-17T12:57:35.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2493363.30625568
Y Coordinate
6947421.96496218
Lat Long Location
2766 KELLOGG AVE, DALLAS, 75216
Unique Key
1313228511