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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00043316
Service Request Number: 18-00043316 • Address: S BUCKNER BLVD & C F HAWN SERV N, DALLAS, TX • City Council District: 5
Service Request Number
18-00043316
Address
S BUCKNER BLVD & C F HAWN SERV N, DALLAS, TX
City Council District
5
Department
Street Services
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-07T08:55:46.000
Status
Closed
Created Date
2018-01-31T08:55:46.000
Update Date
2018-02-01T06:58:44.000
Closed Date
2018-02-01T06:58:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527245.87270368
Y Coordinate
6947356.33788089
Lat Long Location
S BUCKNER BLVD & C F HAWN SERV N, DALLAS, TX
Unique Key
1311126604
17-00523623
Service Request Number: 17-00523623 • Address: 13895 BROOKGREEN DR, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00523623
Address
13895 BROOKGREEN DR, DALLAS, TX 75240
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:05:20.000
Status
Closed
Created Date
2017-10-23T15:05:20.000
Update Date
2017-10-26T09:19:00.000
Closed Date
2017-10-26T09:19:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500808.36776371
Y Coordinate
7027060.76077064
Lat Long Location
13895 BROOKGREEN DR, DALLAS, TX 75240
Unique Key
1300255360
17-00497279
Service Request Number: 17-00497279 • Address: 5830 CHAPELWOOD WAY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00497279
Address
5830 CHAPELWOOD WAY, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-04T14:12:38.000
Status
Closed
Created Date
2017-10-05T14:12:38.000
Update Date
2017-10-25T15:09:05.000
Closed Date
2017-10-25T15:09:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2520990.48339826
Y Coordinate
6977832.07813267
Lat Long Location
5830 CHAPELWOOD WAY, DALLAS, TX 75228
Unique Key
1297938597
17-00525034
Service Request Number: 17-00525034 • Address: 1342 STRICKLAND ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00525034
Address
1342 STRICKLAND ST, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:51:52.000
Status
Closed
Created Date
2017-10-24T10:51:52.000
Update Date
2017-10-26T07:54:26.000
Closed Date
2017-10-26T07:54:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489822.47808875
Y Coordinate
6955356.9718724
Lat Long Location
1342 STRICKLAND ST, DALLAS, TX 75216
Unique Key
1300377099
17-00523813
Service Request Number: 17-00523813 • Address: 1615 PLEASANT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00523813
Address
1615 PLEASANT DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:50:36.000
Status
Closed
Created Date
2017-10-23T15:50:36.000
Update Date
2017-10-26T11:52:04.000
Closed Date
2017-10-26T11:52:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2528483.06183861
Y Coordinate
6956736.70160283
Lat Long Location
1615 PLEASANT DR, DALLAS, TX 75217
Unique Key
1300267713
17-00527666
Service Request Number: 17-00527666 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00527666
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T15:10:34.000
Status
Closed
Created Date
2017-10-25T15:10:34.000
Update Date
2017-10-25T15:11:22.000
Closed Date
2017-10-25T15:11:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300589234
17-00550020
Service Request Number: 17-00550020 • Address: 3332 PARVIA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00550020
Address
3332 PARVIA AVE, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T13:57:08.000
Status
Closed
Created Date
2017-11-09T13:57:08.000
Update Date
2017-11-11T07:57:01.000
Closed Date
2017-11-11T07:57:01.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480588.18378333
Y Coordinate
6971558.16906297
Lat Long Location
3332 PARVIA AVE, DALLAS, TX 75212
Unique Key
1302405012
17-00528136
Service Request Number: 17-00528136 • Address: KIRNWOOD DR & S POLK ST, DALLAS, TX • City Council District: 8
Service Request Number
17-00528136
Address
KIRNWOOD DR & S POLK ST, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-01T19:59:49.000
Status
Closed
Created Date
2017-10-25T19:59:49.000
Update Date
2017-10-26T12:09:27.000
Closed Date
2017-10-26T12:09:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479338.50414894
Y Coordinate
6924842.35231104
Lat Long Location
KIRNWOOD DR & S POLK ST, DALLAS, TX
Unique Key
1300628766
17-00597260
Service Request Number: 17-00597260 • Address: W CLARENDON DR & S WESTMORELAND RD, DALLAS, TX • City Council District: 1
Service Request Number
17-00597260
Address
W CLARENDON DR & S WESTMORELAND RD, DALLAS, TX
City Council District
1
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-02T14:53:16.000
Status
Closed
Created Date
2017-12-15T14:53:16.000
Update Date
2017-12-20T08:13:40.000
Closed Date
2017-12-20T08:13:40.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2468387.43677346
Y Coordinate
6953990.36270208
Lat Long Location
W CLARENDON DR & S WESTMORELAND RD, DALLAS, TX
Unique Key
1306307973
17-00527226
Service Request Number: 17-00527226 • Address: MOUNTAIN CREEK PKWY & FOX CREEK TRL, DALLAS, TX • City Council District: 3
Service Request Number
17-00527226
Address
MOUNTAIN CREEK PKWY & FOX CREEK TRL, DALLAS, TX
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T12:16:52.000
Status
Closed
Created Date
2017-10-25T12:16:52.000
Update Date
2017-10-25T14:34:50.000
Closed Date
2017-10-25T14:34:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2439218.9864113
Y Coordinate
6923956.48470064
Lat Long Location
MOUNTAIN CREEK PKWY & FOX CREEK TRL, DALLAS, TX
Unique Key
1300558461
17-00526261
Service Request Number: 17-00526261 • Address: 1222 MELBOURNE AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00526261
Address
1222 MELBOURNE AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T18:49:22.000
Status
Closed
Created Date
2017-10-24T18:49:22.000
Update Date
2017-10-25T16:37:06.000
Closed Date
2017-10-25T16:37:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478251.39451204
Y Coordinate
6950077.79107811
Lat Long Location
1222 MELBOURNE AVE, DALLAS, TX 75224
Unique Key
1300472475
17-00601403
Service Request Number: 17-00601403 • Address: 2310 TOLOSA DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00601403
Address
2310 TOLOSA DR, DALLAS, TX 75228
City Council District
9
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-23T14:09:29.000
Status
Closed
Created Date
2017-12-19T14:09:29.000
Update Date
2018-02-01T05:47:45.000
Closed Date
2018-02-01T05:47:46.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2529598.5185881
Y Coordinate
6997604.39216767
Lat Long Location
2310 TOLOSA DR, DALLAS, TX 75228
Unique Key
1306623098
17-00526961
Service Request Number: 17-00526961 • Address: 9904 CASTLE BAY DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00526961
Address
9904 CASTLE BAY DR, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T10:44:29.000
Status
Closed
Created Date
2017-10-25T10:44:29.000
Update Date
2017-10-26T15:51:36.000
Closed Date
2017-10-26T15:51:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2536879.36238272
Y Coordinate
6961809.22711251
Lat Long Location
9904 CASTLE BAY DR, DALLAS, TX 75227
Unique Key
1300540494
18-00036156
Service Request Number: 18-00036156 • Address: 2902 CARRIZO LN, DALLAS, TX 75229 • City Council District: 6
Service Request Number
18-00036156
Address
2902 CARRIZO LN, DALLAS, TX 75229
City Council District
6
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-27T08:26:07.000
Status
Closed
Created Date
2018-01-26T08:26:07.000
Update Date
2018-02-01T04:10:27.000
Closed Date
2018-02-01T04:10:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465265.01118469
Y Coordinate
7009752.6363911
Lat Long Location
2902 CARRIZO LN, DALLAS, TX 75229
Unique Key
1310571855
18-00037762
Service Request Number: 18-00037762 • Address: 3500 WALNUT HILL LN, DALLAS, TX 75229 • City Council District: 6
Service Request Number
18-00037762
Address
3500 WALNUT HILL LN, DALLAS, TX 75229
City Council District
6
Department
Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-15T18:23:50.000
Status
Closed
Created Date
2018-01-26T18:23:50.000
Update Date
2018-02-01T04:04:36.000
Closed Date
2018-02-01T04:04:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2471346.03969648
Y Coordinate
7007247.96402526
Lat Long Location
3500 WALNUT HILL LN, DALLAS, TX 75229
Unique Key
1310683117
17-00523501
Service Request Number: 17-00523501 • Address: 1631 GARDEN DR, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00523501
Address
1631 GARDEN DR, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T14:38:02.000
Status
Closed
Created Date
2017-10-23T14:38:02.000
Update Date
2017-10-25T16:34:28.000
Closed Date
2017-10-25T16:26:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502779.6358492
Y Coordinate
6959079.64961386
Lat Long Location
1631 GARDEN DR, DALLAS, TX 75215
Unique Key
1300247595
17-00474404
Service Request Number: 17-00474404 • Address: 5415 FOREST LN, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00474404
Address
5415 FOREST LN, DALLAS, TX 75244
City Council District
13
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-01T10:09:52.000
Status
Closed
Created Date
2017-09-21T10:09:52.000
Update Date
2018-02-01T05:34:45.000
Closed Date
2018-02-01T05:34:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485435.37634764
Y Coordinate
7018015.20413436
Lat Long Location
5415 FOREST LN, DALLAS, TX 75244
Unique Key
1295852674
18-00043650
Service Request Number: 18-00043650 • Address: 1515 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00043650
Address
1515 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-07T11:07:15.000
Status
Closed
Created Date
2018-01-31T11:07:15.000
Update Date
2018-02-01T06:28:08.000
Closed Date
2018-02-01T06:28:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2527135.49023517
Y Coordinate
6956416.22270646
Lat Long Location
1515 S BUCKNER BLVD, DALLAS, TX 75217
Unique Key
1311151379
17-00520726
Service Request Number: 17-00520726 • Address: 1422 LASHLEY PL, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00520726
Address
1422 LASHLEY PL, DALLAS, TX 75232
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T16:12:53.000
Status
Closed
Created Date
2017-10-20T16:12:53.000
Update Date
2017-10-25T14:27:20.000
Closed Date
2017-10-25T14:27:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477237.39194569
Y Coordinate
6937195.99133421
Lat Long Location
1422 LASHLEY PL, DALLAS, TX 75232
Unique Key
1299966200
17-00529343
Service Request Number: 17-00529343 • Address: 1300 COMMERCE ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
17-00529343
Address
1300 COMMERCE ST, DALLAS, TX 75202
City Council District
14
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T14:11:53.000
Status
Closed
Created Date
2017-10-26T14:11:53.000
Update Date
2017-10-26T14:12:30.000
Closed Date
2017-10-26T14:12:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490727.20770729
Y Coordinate
6970747.50199133
Lat Long Location
1300 COMMERCE ST, DALLAS, TX 75202
Unique Key
1300733498
18-00043191
Service Request Number: 18-00043191 • Address: BEACHVIEW ST & GARLAND RD, DALLAS, TX • City Council District: 9
Service Request Number
18-00043191
Address
BEACHVIEW ST & GARLAND RD, DALLAS, TX
City Council District
9
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-06T08:20:27.000
Status
Closed
Created Date
2018-01-31T08:20:27.000
Update Date
2018-02-01T07:06:26.000
Closed Date
2018-02-01T07:06:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2519698.45653755
Y Coordinate
6990063.18887492
Lat Long Location
BEACHVIEW ST & GARLAND RD, DALLAS, TX
Unique Key
1311118210
17-00526952
Service Request Number: 17-00526952 • Address: 1657 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 7
Service Request Number
17-00526952
Address
1657 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T10:40:46.000
Status
Closed
Created Date
2017-10-25T10:40:46.000
Update Date
2017-10-26T07:52:01.000
Closed Date
2017-10-26T07:52:01.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506552.61396358
Y Coordinate
6972027.10438962
Lat Long Location
1657 S FITZHUGH AVE, DALLAS, TX 75223
Unique Key
1300539741
17-00516882
Service Request Number: 17-00516882 • Address: 5702 MILITARY PKWY, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00516882
Address
5702 MILITARY PKWY, DALLAS, 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-10-25T15:08:31.000
Status
Closed
Created Date
2017-10-18T15:08:31.000
Update Date
2017-10-26T10:36:29.000
Closed Date
2017-10-26T08:51:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514707.17219069
Y Coordinate
6971307.7891429
Lat Long Location
5702 MILITARY PKWY, DALLAS, 75227
Unique Key
1299654822
18-00027079
Service Request Number: 18-00027079 • Address: 9229 PINEWOOD DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00027079
Address
9229 PINEWOOD DR, DALLAS, 75243
City Council District
10
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-02T23:56:48.000
Status
Closed
Created Date
2018-01-19T23:56:48.000
Update Date
2018-02-01T06:42:55.000
Closed Date
2018-02-01T06:42:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2502361.63187898
Y Coordinate
7015656.71062917
Lat Long Location
9229 PINEWOOD DR, DALLAS, 75243
Unique Key
1309872350
18-00024152
Service Request Number: 18-00024152 • Address: 2400 KRISTEN DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00024152
Address
2400 KRISTEN DR, DALLAS, TX 75216
City Council District
4
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-19T10:28:29.000
Status
Closed
Created Date
2018-01-18T10:28:29.000
Update Date
2018-02-01T06:44:18.000
Closed Date
2018-02-01T06:44:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497171.73082177
Y Coordinate
6939125.09748523
Lat Long Location
2400 KRISTEN DR, DALLAS, TX 75216
Unique Key
1309657014
17-00529237
Service Request Number: 17-00529237 • Address: 1012 BETTERTON CIR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00529237
Address
1012 BETTERTON CIR, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-27T13:34:33.000
Status
Closed
Created Date
2017-10-26T13:34:33.000
Update Date
2017-10-26T13:38:48.000
Closed Date
2017-10-26T13:38:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488244.43161621
Y Coordinate
6959199.46999593
Lat Long Location
1012 BETTERTON CIR, DALLAS, TX 75203
Unique Key
1300726097
17-00513723
Service Request Number: 17-00513723 • Address: 6330 FORNEY RD, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00513723
Address
6330 FORNEY RD, DALLAS, 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T08:27:25.000
Status
Closed
Created Date
2017-10-17T08:27:25.000
Update Date
2017-10-25T16:19:47.000
Closed Date
2017-10-25T16:19:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2518891.99334341
Y Coordinate
6971142.97974136
Lat Long Location
6330 FORNEY RD, DALLAS, 75227
Unique Key
1299407536
17-00527709
Service Request Number: 17-00527709 • Address: GILLESPIE ST & SALE ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
17-00527709
Address
GILLESPIE ST & SALE ST, DALLAS, TX 75219
City Council District
14
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T15:31:19.000
Status
Closed
Created Date
2017-10-25T15:31:19.000
Update Date
2017-10-25T16:54:50.000
Closed Date
2017-10-25T16:54:50.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2488436.190332
Y Coordinate
6980062.1472908
Lat Long Location
GILLESPIE ST & SALE ST, DALLAS, TX 75219
Unique Key
1300592746
17-00521667
Service Request Number: 17-00521667 • Address: 4911 HAVERWOOD LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00521667
Address
4911 HAVERWOOD LN, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-05T22:08:35.000
Status
Closed
Created Date
2017-10-21T22:08:35.000
Update Date
2017-10-25T14:26:20.000
Closed Date
2017-10-25T14:26:20.000
Priority
Standard
Method Received Description
Web
X Coordinate
2482932.62656665
Y Coordinate
7053326.55649602
Lat Long Location
4911 HAVERWOOD LN, DALLAS, TX 75287
Unique Key
1300078266
17-00467884
Service Request Number: 17-00467884 • Address: 5441 CHERRY GLEN LN, DALLAS, 75232 • City Council District: 4
Service Request Number
17-00467884
Address
5441 CHERRY GLEN LN, DALLAS, 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-16T10:34:14.000
Status
Closed
Created Date
2017-09-18T10:34:14.000
Update Date
2017-10-26T08:49:19.000
Closed Date
2017-10-26T08:49:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2481162.6948753
Y Coordinate
6934235.94061216
Lat Long Location
5441 CHERRY GLEN LN, DALLAS, 75232
Unique Key
1295333653
18-00044836
Service Request Number: 18-00044836 • Address: 3110 CANADA DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00044836
Address
3110 CANADA DR, DALLAS, TX 75212
City Council District
6
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-01T17:36:17.000
Status
Closed
Created Date
2018-01-31T17:36:17.000
Update Date
2018-02-01T01:46:45.000
Closed Date
2018-02-01T01:46:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469291.76437312
Y Coordinate
6975160.02543776
Lat Long Location
3110 CANADA DR, DALLAS, TX 75212
Unique Key
1311230207
18-00039008
Service Request Number: 18-00039008 • Address: 1829 LEVEE ST, DALLAS, TX 75207 • City Council District: 6
Service Request Number
18-00039008
Address
1829 LEVEE ST, DALLAS, TX 75207
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-04T18:32:10.000
Status
Closed
Created Date
2018-01-28T18:32:10.000
Update Date
2018-02-01T06:22:51.000
Closed Date
2018-02-01T06:22:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2482550.81052944
Y Coordinate
6974746.72334454
Lat Long Location
1829 LEVEE ST, DALLAS, TX 75207
Unique Key
1310795384
18-00212154
Service Request Number: 18-00212154 • Address: 7300 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
18-00212154
Address
7300 S HAMPTON RD, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-07T09:03:33.000
Status
Closed
Created Date
2018-05-06T09:03:33.000
Update Date
2018-05-06T10:55:09.000
Closed Date
2018-05-06T10:55:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474120.81003094
Y Coordinate
6926677.19449725
Lat Long Location
7300 S HAMPTON RD, DALLAS, TX 75232
Unique Key
1325504840
18-00042929
Service Request Number: 18-00042929 • Address: 3800 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00042929
Address
3800 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-01T20:59:55.000
Status
Closed
Created Date
2018-01-30T20:59:55.000
Update Date
2018-02-01T06:30:19.000
Closed Date
2018-02-01T06:30:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2503136.44787007
Y Coordinate
6964801.19136299
Lat Long Location
3800 S MALCOLM X BLVD, DALLAS, TX 75215
Unique Key
1311094463
18-00039573
Service Request Number: 18-00039573 • Address: 9909 DALE CREST DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00039573
Address
9909 DALE CREST DR, DALLAS, 75220
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-05T09:41:38.000
Status
Closed
Created Date
2018-01-29T09:41:38.000
Update Date
2018-02-01T06:28:55.000
Closed Date
2018-02-01T06:28:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2468593.1421911
Y Coordinate
7005562.00568892
Lat Long Location
9909 DALE CREST DR, DALLAS, 75220
Unique Key
1310843699
18-00043937
Service Request Number: 18-00043937 • Address: ELM ST & N FIELD ST, DALLAS, TX • City Council District: 14
Service Request Number
18-00043937
Address
ELM ST & N FIELD ST, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-01T13:03:40.000
Status
Closed
Created Date
2018-01-31T13:03:40.000
Update Date
2018-02-01T02:32:18.000
Closed Date
2018-02-01T02:32:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490562.09731379
Y Coordinate
6971302.66655268
Lat Long Location
ELM ST & N FIELD ST, DALLAS, TX
Unique Key
1311172305
17-00504747
Service Request Number: 17-00504747 • Address: 3441 TIMBERCREST LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504747
Address
3441 TIMBERCREST LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-14T16:42:43.000
Status
Closed
Created Date
2017-10-10T16:42:43.000
Update Date
2017-10-26T09:18:37.000
Closed Date
2017-10-26T09:18:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467544.55409539
Y Coordinate
6943364.22750061
Lat Long Location
3441 TIMBERCREST LN, DALLAS, TX 75233
Unique Key
1298608237
17-00608371
Service Request Number: 17-00608371 • Address: 7300 HUNNICUT RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00608371
Address
7300 HUNNICUT RD, DALLAS, TX 75227
City Council District
7
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-29T11:49:20.000
Status
Closed
Created Date
2017-12-26T11:49:20.000
Update Date
2018-02-01T06:58:58.000
Closed Date
2018-02-01T06:58:58.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2517837.87056936
Y Coordinate
6974421.81948251
Lat Long Location
7300 HUNNICUT RD, DALLAS, TX 75227
Unique Key
1307175653
17-00529346
Service Request Number: 17-00529346 • Address: 3530 SIMPSON STUART RD, DALLAS, TX • City Council District: 8
Service Request Number
17-00529346
Address
3530 SIMPSON STUART RD, DALLAS, TX
City Council District
8
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T14:12:42.000
Status
Closed
Created Date
2017-10-26T14:12:42.000
Update Date
2017-10-26T14:18:05.000
Closed Date
2017-10-26T14:18:05.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2503330.85118135
Y Coordinate
6932262.57862557
Lat Long Location
3530 SIMPSON STUART RD, DALLAS, TX
Unique Key
1300733684
17-00355870
Service Request Number: 17-00355870 • Address: 10008 DAHMAN CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00355870
Address
10008 DAHMAN CIR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-28T11:11:20.000
Status
Closed
Created Date
2017-07-20T11:11:20.000
Update Date
2017-10-26T14:30:15.000
Closed Date
2017-10-26T14:30:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513676.47831925
Y Coordinate
7009778.9967418
Lat Long Location
10008 DAHMAN CIR, DALLAS, TX 75238
Unique Key
1285736516
18-00036785
Service Request Number: 18-00036785 • Address: 4810 CEDAR SPRINGS RD, DALLAS, TX 75219 • City Council District: 2
Service Request Number
18-00036785
Address
4810 CEDAR SPRINGS RD, DALLAS, TX 75219
City Council District
2
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-02T11:24:38.000
Status
Closed
Created Date
2018-01-26T11:24:38.000
Update Date
2018-02-01T05:35:53.000
Closed Date
2018-02-01T05:35:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2484177.88118642
Y Coordinate
6985222.69563927
Lat Long Location
4810 CEDAR SPRINGS RD, DALLAS, TX 75219
Unique Key
1310612654
17-00422366
Service Request Number: 17-00422366 • Address: S LANCASTER RD & E OVERTON RD, DALLAS, • City Council District: 4
Service Request Number
17-00422366
Address
S LANCASTER RD & E OVERTON RD, DALLAS,
City Council District
4
Department
Street Services
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-11T09:03:06.000
Status
Closed
Created Date
2017-08-23T09:03:06.000
Update Date
2017-10-26T09:49:00.000
Closed Date
2017-10-26T09:49:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491523.18333706
Y Coordinate
6943511.46599534
Lat Long Location
S LANCASTER RD & E OVERTON RD, DALLAS,
Unique Key
1291440341
17-00522817
Service Request Number: 17-00522817 • Address: 2816 S VERNON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00522817
Address
2816 S VERNON AVE, DALLAS, TX 75224
City Council District
4
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-06T10:42:34.000
Status
Closed
Created Date
2017-10-23T10:42:34.000
Update Date
2017-10-26T10:10:20.000
Closed Date
2017-10-26T10:10:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479260.23492698
Y Coordinate
6948195.10621547
Lat Long Location
2816 S VERNON AVE, DALLAS, TX 75224
Unique Key
1300202513
17-00521817
Service Request Number: 17-00521817 • Address: 7798 MILITARY PKWY, DALLAS, 75227 • City Council District: 5
Service Request Number
17-00521817
Address
7798 MILITARY PKWY, DALLAS, 75227
City Council District
5
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T09:26:12.000
Status
Closed
Created Date
2017-10-22T09:26:12.000
Update Date
2017-10-26T14:11:29.000
Closed Date
2017-10-26T14:11:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2525687.84517297
Y Coordinate
6967947.85413874
Lat Long Location
7798 MILITARY PKWY, DALLAS, 75227
Unique Key
1300102929
17-00551663
Service Request Number: 17-00551663 • Address: 10326 FINNELL ST, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00551663
Address
10326 FINNELL ST, DALLAS, TX 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T13:30:04.000
Status
Closed
Created Date
2017-11-10T13:30:04.000
Update Date
2017-11-11T07:55:34.000
Closed Date
2017-11-11T07:55:34.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2461790.6212989
Y Coordinate
7001121.0231134
Lat Long Location
10326 FINNELL ST, DALLAS, TX 75220
Unique Key
1302563691
18-00014064
Service Request Number: 18-00014064 • Address: 6898 MANITOBA AVE, DALLAS, 75241 • City Council District: 3
Service Request Number
18-00014064
Address
6898 MANITOBA AVE, DALLAS, 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-08T14:21:28.000
Status
Closed
Created Date
2018-01-10T14:21:28.000
Update Date
2018-01-18T09:57:52.000
Closed Date
2018-01-18T09:57:52.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2486126.05756378
Y Coordinate
6928929.71115142
Lat Long Location
6898 MANITOBA AVE, DALLAS, 75241
Unique Key
1308837481
17-00498735
Service Request Number: 17-00498735 • Address: 4834 TREMONT ST, DALLAS, TX 75246 • City Council District: 2
Service Request Number
17-00498735
Address
4834 TREMONT ST, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-12T11:35:49.000
Status
Closed
Created Date
2017-10-06T11:35:49.000
Update Date
2017-10-26T16:21:22.000
Closed Date
2017-10-26T16:21:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500800.55803886
Y Coordinate
6977323.39548461
Lat Long Location
4834 TREMONT ST, DALLAS, TX 75246
Unique Key
1298077020
17-00526453
Service Request Number: 17-00526453 • Address: 5707 CHARLESTOWN DR, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00526453
Address
5707 CHARLESTOWN DR, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T07:44:19.000
Status
Closed
Created Date
2017-10-25T07:44:19.000
Update Date
2017-10-26T08:41:41.000
Closed Date
2017-10-26T08:41:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486607.03319811
Y Coordinate
7020944.30975687
Lat Long Location
5707 CHARLESTOWN DR, DALLAS, TX 75230
Unique Key
1300503988
18-00042956
Service Request Number: 18-00042956 • Address: 3230 KENDALE DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00042956
Address
3230 KENDALE DR, DALLAS, 75220
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-06T21:19:50.000
Status
Closed
Created Date
2018-01-30T21:19:50.000
Update Date
2018-02-01T06:27:40.000
Closed Date
2018-02-01T06:27:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2469402.41010299
Y Coordinate
7000979.23209423
Lat Long Location
3230 KENDALE DR, DALLAS, 75220
Unique Key
1311096307
18-00129451
Service Request Number: 18-00129451 • Address: 6522 STEFANI DR, DALLAS, TX 75225 • City Council District: 13
Service Request Number
18-00129451
Address
6522 STEFANI DR, DALLAS, TX 75225
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T14:14:48.000
Status
Closed
Created Date
2018-03-22T14:14:48.000
Update Date
2018-03-24T14:22:19.000
Closed Date
2018-03-24T14:22:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492573.66942758
Y Coordinate
7006627.96390643
Lat Long Location
6522 STEFANI DR, DALLAS, TX 75225
Unique Key
1317657330
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