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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00529113
Service Request Number: 17-00529113 • Address: 4732 ELLENSBURG DR, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00529113
Address
4732 ELLENSBURG DR, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T12:50:32.000
Status
Closed
Created Date
2017-10-26T12:50:32.000
Update Date
2017-10-26T16:02:05.000
Closed Date
2017-10-26T16:02:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481890.0528552
Y Coordinate
7020288.71993705
Lat Long Location
4732 ELLENSBURG DR, DALLAS, TX 75244
Unique Key
1300716426
17-00182945
Service Request Number: 17-00182945 • Address: 211 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00182945
Address
211 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-08-28T11:00:52.000
Status
Closed
Created Date
2017-04-20T11:00:52.000
Update Date
2017-10-26T15:36:55.000
Closed Date
2017-10-26T15:36:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537882.87153204
Y Coordinate
6946245.76932461
Lat Long Location
211 S MASTERS DR, DALLAS, TX 75217
Unique Key
1266124479
17-00552134
Service Request Number: 17-00552134 • Address: 5501 DEER CREEK DR, DALLAS, 75228 • City Council District: 7
Service Request Number
17-00552134
Address
5501 DEER CREEK DR, DALLAS, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T16:35:59.000
Status
Closed
Created Date
2017-11-10T16:35:59.000
Update Date
2017-11-11T07:50:36.000
Closed Date
2017-11-11T07:50:36.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2520352.88589547
Y Coordinate
6975791.18078408
Lat Long Location
5501 DEER CREEK DR, DALLAS, 75228
Unique Key
1302604784
18-00068243
Service Request Number: 18-00068243 • Address: 2863 LOLITA DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00068243
Address
2863 LOLITA DR, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T09:22:07.000
Status
Closed
Created Date
2018-02-16T09:22:07.000
Update Date
2018-02-17T07:56:06.000
Closed Date
2018-02-17T07:56:06.000
Outcome
Complete
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527894.21737579
Y Coordinate
6964536.02726794
Lat Long Location
2863 LOLITA DR, DALLAS, TX 75227
Unique Key
1313082973
18-00070263
Service Request Number: 18-00070263 • Address: 2700 LYOLA ST, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00070263
Address
2700 LYOLA ST, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T14:11:58.000
Status
Closed
Created Date
2018-02-17T14:11:58.000
Update Date
2018-02-17T14:12:48.000
Closed Date
2018-02-17T14:12:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498345.85406629
Y Coordinate
6930865.13940121
Lat Long Location
2700 LYOLA ST, DALLAS, TX 75241
Unique Key
1313236281
18-00182848
Service Request Number: 18-00182848 • Address: 9215 PALISADE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00182848
Address
9215 PALISADE DR, DALLAS, TX 75217
City Council District
5
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-26T16:20:30.000
Status
Closed
Created Date
2018-04-19T16:20:30.000
Update Date
2018-04-23T06:36:55.000
Closed Date
2018-04-23T06:36:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2532679.91576377
Y Coordinate
6959603.43232754
Lat Long Location
9215 PALISADE DR, DALLAS, TX 75217
Unique Key
1321850049
18-00069618
Service Request Number: 18-00069618 • Address: 3936 O B CROWE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00069618
Address
3936 O B CROWE DR, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T16:31:32.000
Status
Closed
Created Date
2018-02-16T16:31:32.000
Update Date
2018-02-17T07:55:08.000
Closed Date
2018-02-17T07:55:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2533866.72224478
Y Coordinate
6969290.02881209
Lat Long Location
3936 O B CROWE DR, DALLAS, TX 75227
Unique Key
1313177078
17-00526356
Service Request Number: 17-00526356 • Address: 2803 GROSS RD, DALLAS, 75228 • City Council District: 7
Service Request Number
17-00526356
Address
2803 GROSS RD, DALLAS, 75228
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T23:10:56.000
Status
Closed
Created Date
2017-10-24T23:10:56.000
Update Date
2017-10-26T13:28:14.000
Closed Date
2017-10-26T13:28:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2531619.69701658
Y Coordinate
6984077.34716171
Lat Long Location
2803 GROSS RD, DALLAS, 75228
Unique Key
1300483327
18-00070030
Service Request Number: 18-00070030 • Address: S BELT LINE RD & RAVENVIEW RD, DALLAS, TX • City Council District: 8
Service Request Number
18-00070030
Address
S BELT LINE RD & RAVENVIEW RD, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-30T10:24:45.000
Status
Closed
Created Date
2018-02-17T10:24:45.000
Update Date
2018-02-17T10:29:01.000
Closed Date
2018-02-17T10:29:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2557067.47664423
Y Coordinate
6944068.27249818
Lat Long Location
S BELT LINE RD & RAVENVIEW RD, DALLAS, TX
Unique Key
1313217292
18-00070281
Service Request Number: 18-00070281 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070281
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T14:27:03.000
Status
Closed
Created Date
2018-02-17T14:27:03.000
Update Date
2018-02-17T14:27:38.000
Closed Date
2018-02-17T14:27:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313237433
18-00070016
Service Request Number: 18-00070016 • Address: 6809 LARMANDA ST, DALLAS, TX 75231 • City Council District: 13
Service Request Number
18-00070016
Address
6809 LARMANDA ST, DALLAS, TX 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-19T10:10:43.000
Status
Closed
Created Date
2018-02-17T10:10:43.000
Update Date
2018-02-17T12:40:55.000
Closed Date
2018-02-17T12:40:55.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506567.49181241
Y Coordinate
7002932.37325015
Lat Long Location
6809 LARMANDA ST, DALLAS, TX 75231
Unique Key
1313216059
17-00497698
Service Request Number: 17-00497698 • Address: 104 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00497698
Address
104 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-14T16:36:55.000
Status
Closed
Created Date
2017-10-05T16:36:55.000
Update Date
2017-11-11T10:43:08.000
Closed Date
2017-11-11T10:43:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2557133.53124367
Y Coordinate
6944195.50997382
Lat Long Location
104 S BELT LINE RD, DALLAS, TX 75253
Unique Key
1297973743
17-00321900
Service Request Number: 17-00321900 • Address: 2026 CEDAR CREST BLVD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00321900
Address
2026 CEDAR CREST BLVD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-07-04T22:57:27.000
Status
Closed
Created Date
2017-07-03T22:57:27.000
Update Date
2017-11-11T16:02:44.000
Closed Date
2017-11-11T16:02:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492569.30319458
Y Coordinate
6952225.42040983
Lat Long Location
2026 CEDAR CREST BLVD, DALLAS, TX 75203
Unique Key
1282064256
17-00517294
Service Request Number: 17-00517294 • Address: 7230 MOSSVINE DR, DALLAS, TX 75254 • City Council District: 11
Service Request Number
17-00517294
Address
7230 MOSSVINE DR, DALLAS, TX 75254
City Council District
11
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-25T18:06:20.000
Status
Closed
Created Date
2017-10-18T18:06:20.000
Update Date
2017-10-25T17:09:43.000
Closed Date
2017-10-25T17:09:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2496265.06972435
Y Coordinate
7031959.66080886
Lat Long Location
7230 MOSSVINE DR, DALLAS, TX 75254
Unique Key
1299690185
17-00527472
Service Request Number: 17-00527472 • Address: 4106 ODESSA ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00527472
Address
4106 ODESSA ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T14:00:02.000
Status
Closed
Created Date
2017-10-25T14:00:02.000
Update Date
2017-10-26T07:51:40.000
Closed Date
2017-10-26T07:51:41.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2459726.29700709
Y Coordinate
6974767.06479725
Lat Long Location
4106 ODESSA ST, DALLAS, TX 75212
Unique Key
1300575179
17-00528381
Service Request Number: 17-00528381 • Address: 8610 EUSTIS AVE, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00528381
Address
8610 EUSTIS AVE, DALLAS, TX 75218
City Council District
9
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T08:44:55.000
Status
Closed
Created Date
2017-10-26T08:44:55.000
Update Date
2017-10-26T12:35:41.000
Closed Date
2017-10-26T12:35:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2520002.85166363
Y Coordinate
6984433.31868446
Lat Long Location
8610 EUSTIS AVE, DALLAS, TX 75218
Unique Key
1300658758
17-00485821
Service Request Number: 17-00485821 • Address: 6015 BELGRADE AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00485821
Address
6015 BELGRADE AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-26T10:35:42.000
Status
Closed
Created Date
2017-09-28T10:35:42.000
Update Date
2017-10-25T15:27:22.000
Closed Date
2017-10-25T15:27:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516337.52093786
Y Coordinate
6969454.4178689
Lat Long Location
6015 BELGRADE AVE, DALLAS, TX 75227
Unique Key
1296824972
17-00525476
Service Request Number: 17-00525476 • Address: 10156 ESTACADO DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00525476
Address
10156 ESTACADO DR, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T13:20:53.000
Status
Closed
Created Date
2017-10-24T13:20:53.000
Update Date
2017-10-26T13:40:30.000
Closed Date
2017-10-26T13:40:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2526056.06671345
Y Coordinate
6990434.01999925
Lat Long Location
10156 ESTACADO DR, DALLAS, TX 75228
Unique Key
1300408589
18-00069316
Service Request Number: 18-00069316 • Address: 1902 S TYLER ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
18-00069316
Address
1902 S TYLER ST, DALLAS, TX 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T14:58:34.000
Status
Closed
Created Date
2018-02-16T14:58:34.000
Update Date
2018-02-17T07:55:32.000
Closed Date
2018-02-17T07:55:32.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479606.81431778
Y Coordinate
6951477.51993258
Lat Long Location
1902 S TYLER ST, DALLAS, TX 75224
Unique Key
1313154868
18-00049051
Service Request Number: 18-00049051 • Address: 9446 EL CENTRO DR, DALLAS, 75220 • City Council District: 2
Service Request Number
18-00049051
Address
9446 EL CENTRO DR, DALLAS, 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-06T07:09:47.000
Status
Closed
Created Date
2018-02-03T07:09:47.000
Update Date
2018-02-17T14:00:01.000
Closed Date
2018-02-17T14:00:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2472543.48367814
Y Coordinate
7000822.03312395
Lat Long Location
9446 EL CENTRO DR, DALLAS, 75220
Unique Key
1311545649
18-00069877
Service Request Number: 18-00069877 • Address: 3525 S POLK ST, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00069877
Address
3525 S POLK ST, DALLAS, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Unsanitary Conditions - DAS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-18T21:53:47.000
Status
Closed
Created Date
2018-02-16T21:53:47.000
Update Date
2018-02-17T12:25:52.000
Closed Date
2018-02-17T12:25:52.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2479032.12957276
Y Coordinate
6941870.24485125
Lat Long Location
3525 S POLK ST, DALLAS, 75224
Unique Key
1313197745
17-00551458
Service Request Number: 17-00551458 • Address: 1600 CANADA DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00551458
Address
1600 CANADA DR, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T11:40:12.000
Status
Closed
Created Date
2017-11-10T11:40:12.000
Update Date
2017-11-11T07:54:47.000
Closed Date
2017-11-11T07:54:47.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2476955.8295936
Y Coordinate
6974084.84782514
Lat Long Location
1600 CANADA DR, DALLAS, TX 75212
Unique Key
1302543929
17-00513721
Service Request Number: 17-00513721 • Address: 6532 HUNNICUT RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00513721
Address
6532 HUNNICUT RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T08:27:18.000
Status
Closed
Created Date
2017-10-17T08:27:18.000
Update Date
2017-10-25T14:43:25.000
Closed Date
2017-10-25T14:43:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515437.41806255
Y Coordinate
6971136.68377589
Lat Long Location
6532 HUNNICUT RD, DALLAS, TX 75227
Unique Key
1299407313
18-00025430
Service Request Number: 18-00025430 • Address: 3881 DURANGO DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
18-00025430
Address
3881 DURANGO DR, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-15T23:09:41.000
Status
Closed
Created Date
2018-01-18T23:09:41.000
Update Date
2018-02-24T15:09:49.000
Closed Date
2018-02-24T15:09:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475160.04250901
Y Coordinate
7002420.93201071
Lat Long Location
3881 DURANGO DR, DALLAS, TX 75220
Unique Key
1309748785
17-00303867
Service Request Number: 17-00303867 • Address: 7606 MEADOWHAVEN DR, DALLAS, TX 75254 • City Council District: 11
Service Request Number
17-00303867
Address
7606 MEADOWHAVEN DR, DALLAS, TX 75254
City Council District
11
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-31T20:02:52.000
Status
Closed
Created Date
2017-06-23T20:02:52.000
Update Date
2017-10-26T15:59:39.000
Closed Date
2017-10-26T15:59:39.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Web
X Coordinate
2497186.14422632
Y Coordinate
7032090.60033971
Lat Long Location
7606 MEADOWHAVEN DR, DALLAS, TX 75254
Unique Key
1279682629
17-00552597
Service Request Number: 17-00552597 • Address: 3431 POINSETTIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00552597
Address
3431 POINSETTIA DR, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-14T11:54:19.000
Status
Closed
Created Date
2017-11-11T11:54:19.000
Update Date
2017-11-11T13:11:54.000
Closed Date
2017-11-11T13:11:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467765.23292864
Y Coordinate
6950469.74202128
Lat Long Location
3431 POINSETTIA DR, DALLAS, TX 75211
Unique Key
1302667149
17-00552514
Service Request Number: 17-00552514 • Address: S MALCOLM X BLVD & MARTIN LUTHER KING JR BLVD, DALLAS, TX • City Council District: 7
Service Request Number
17-00552514
Address
S MALCOLM X BLVD & MARTIN LUTHER KING JR BLVD, DALLAS, TX
City Council District
7
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T10:25:29.000
Status
Closed
Created Date
2017-11-11T10:25:29.000
Update Date
2017-11-11T13:32:20.000
Closed Date
2017-11-11T13:32:20.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500691.94019435
Y Coordinate
6967121.52631375
Lat Long Location
S MALCOLM X BLVD & MARTIN LUTHER KING JR BLVD, DALLAS, TX
Unique Key
1302660926
17-00496939
Service Request Number: 17-00496939 • Address: 1818 KELLY AVE, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00496939
Address
1818 KELLY AVE, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T11:52:09.000
Status
Closed
Created Date
2017-10-05T11:52:09.000
Update Date
2017-10-26T09:42:13.000
Closed Date
2017-10-26T09:42:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496464.87323393
Y Coordinate
6966736.78727586
Lat Long Location
1818 KELLY AVE, DALLAS, TX 75215
Unique Key
1297913533
17-00552776
Service Request Number: 17-00552776 • Address: 2200 S R L THORNTON FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00552776
Address
2200 S R L THORNTON FWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T15:45:08.000
Status
Closed
Created Date
2017-11-11T15:45:08.000
Update Date
2017-11-11T15:45:42.000
Closed Date
2017-11-11T15:45:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482950.93040482
Y Coordinate
6949484.73770876
Lat Long Location
2200 S R L THORNTON FWY, DALLAS, TX 75224
Unique Key
1302679201
18-00034039
Service Request Number: 18-00034039 • Address: 1603 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 7
Service Request Number
18-00034039
Address
1603 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-22T17:50:10.000
Status
Closed
Created Date
2018-01-24T17:50:10.000
Update Date
2018-02-17T18:06:23.000
Closed Date
2018-02-17T18:06:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506305.59541464
Y Coordinate
6972269.18432586
Lat Long Location
1603 S FITZHUGH AVE, DALLAS, TX 75223
Unique Key
1310401313
17-00484310
Service Request Number: 17-00484310 • Address: 2606 LANECREST DR, DALLAS, TX • City Council District: 7
Service Request Number
17-00484310
Address
2606 LANECREST DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-25T11:30:04.000
Status
Closed
Created Date
2017-09-27T11:30:04.000
Update Date
2017-10-26T11:40:00.000
Closed Date
2017-10-26T11:40:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2522381.4838273
Y Coordinate
6983546.00137967
Lat Long Location
2606 LANECREST DR, DALLAS, TX
Unique Key
1296688216
17-00523645
Service Request Number: 17-00523645 • Address: 12352 FERRIS CREEK LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00523645
Address
12352 FERRIS CREEK LN, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:09:57.000
Status
Closed
Created Date
2017-10-23T15:09:57.000
Update Date
2017-10-26T08:38:21.000
Closed Date
2017-10-26T08:38:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511241.84774403
Y Coordinate
7020565.03693117
Lat Long Location
12352 FERRIS CREEK LN, DALLAS, TX 75243
Unique Key
1300256596
17-00528139
Service Request Number: 17-00528139 • Address: 5151 VILLAGE FAIR DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00528139
Address
5151 VILLAGE FAIR DR, DALLAS, TX 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T20:16:02.000
Status
Closed
Created Date
2017-10-25T20:16:02.000
Update Date
2017-10-26T07:50:51.000
Closed Date
2017-10-26T07:50:51.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483741.94104463
Y Coordinate
6940020.37866313
Lat Long Location
5151 VILLAGE FAIR DR, DALLAS, TX 75224
Unique Key
1300629084
17-00538680
Service Request Number: 17-00538680 • Address: 2810 CURVILINEAR CT, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00538680
Address
2810 CURVILINEAR CT, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-26T22:41:46.000
Status
Closed
Created Date
2017-11-01T22:41:46.000
Update Date
2017-11-11T08:09:42.000
Closed Date
2017-11-11T08:09:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2531713.37067563
Y Coordinate
6964610.44690872
Lat Long Location
2810 CURVILINEAR CT, DALLAS, TX 75227
Unique Key
1301502535
18-00131425
Service Request Number: 18-00131425 • Address: 6915 WABASH CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00131425
Address
6915 WABASH CIR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T12:54:10.000
Status
Closed
Created Date
2018-03-23T12:54:10.000
Update Date
2018-03-24T15:26:55.000
Closed Date
2018-03-24T15:26:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508976.57137189
Y Coordinate
6987423.80461861
Lat Long Location
6915 WABASH CIR, DALLAS, TX 75214
Unique Key
1317799779
17-00527333
Service Request Number: 17-00527333 • Address: 9200 BRIGGS ST, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00527333
Address
9200 BRIGGS ST, DALLAS, TX 75227
City Council District
7
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T13:05:17.000
Status
Closed
Created Date
2017-10-25T13:05:17.000
Update Date
2017-10-25T19:49:08.000
Closed Date
2017-10-25T19:49:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2532448.28966313
Y Coordinate
6964094.63430949
Lat Long Location
9200 BRIGGS ST, DALLAS, TX 75227
Unique Key
1300565977
17-00520471
Service Request Number: 17-00520471 • Address: 1100 CADIZ ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00520471
Address
1100 CADIZ ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-16T14:52:57.000
Status
Closed
Created Date
2017-10-20T14:52:57.000
Update Date
2017-10-26T09:12:32.000
Closed Date
2017-10-26T09:12:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2491383.45540262
Y Coordinate
6967915.60649354
Lat Long Location
1100 CADIZ ST, DALLAS, TX 75215
Unique Key
1299946446
17-00523791
Service Request Number: 17-00523791 • Address: 2631 GLENFIELD AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00523791
Address
2631 GLENFIELD AVE, DALLAS, TX 75233
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T15:44:18.000
Status
Closed
Created Date
2017-10-23T15:44:18.000
Update Date
2017-10-26T07:30:52.000
Closed Date
2017-10-26T07:30:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2471943.15635901
Y Coordinate
6947665.7075907
Lat Long Location
2631 GLENFIELD AVE, DALLAS, TX 75233
Unique Key
1300266078
17-00521353
Service Request Number: 17-00521353 • Address: 1821 PRAIRIE VIEW DR, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00521353
Address
1821 PRAIRIE VIEW DR, DALLAS, TX 75235
City Council District
2
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-06T12:46:08.000
Status
Closed
Created Date
2017-10-21T12:46:08.000
Update Date
2017-10-25T15:15:34.000
Closed Date
2017-10-25T15:15:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475274.24416989
Y Coordinate
6983701.29605618
Lat Long Location
1821 PRAIRIE VIEW DR, DALLAS, TX 75235
Unique Key
1300038449
18-00058696
Service Request Number: 18-00058696 • Address: 1300 S FITZHUGH AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00058696
Address
1300 S FITZHUGH AVE, DALLAS, 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-21T20:28:32.000
Status
Duplicate (closed)
Created Date
2018-02-09T20:28:32.000
Update Date
2018-02-17T17:05:36.000
Closed Date
2018-02-17T17:05:36.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2505156.90959132
Y Coordinate
6973453.79090212
Lat Long Location
1300 S FITZHUGH AVE, DALLAS, 75223
Unique Key
1312270528
17-00552768
Service Request Number: 17-00552768 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552768
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T15:32:20.000
Status
Closed
Created Date
2017-11-11T15:32:20.000
Update Date
2017-11-11T15:33:14.000
Closed Date
2017-11-11T15:33:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302678667
18-00070078
Service Request Number: 18-00070078 • Address: MICHIGAN AVE & E MONTANA AVE, DALLAS, TX • City Council District: 4
Service Request Number
18-00070078
Address
MICHIGAN AVE & E MONTANA AVE, DALLAS, TX
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Tethering - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T11:04:02.000
Status
Closed
Created Date
2018-02-17T11:04:02.000
Update Date
2018-02-17T19:57:43.000
Closed Date
2018-02-17T19:57:43.000
Outcome
Resolved - Citation Issued
Priority
Standard
Method Received Description
Phone
X Coordinate
2486071.7826651
Y Coordinate
6949560.13073367
Lat Long Location
MICHIGAN AVE & E MONTANA AVE, DALLAS, TX
Unique Key
1313221149
17-00529314
Service Request Number: 17-00529314 • Address: 4901 GASTON AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00529314
Address
4901 GASTON AVE, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-09T14:00:50.000
Status
Closed
Created Date
2017-10-26T14:00:50.000
Update Date
2017-10-26T14:17:30.000
Closed Date
2017-10-26T14:17:30.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2500236.37342593
Y Coordinate
6978443.77032902
Lat Long Location
4901 GASTON AVE, DALLAS, TX 75214
Unique Key
1300731232
17-00456697
Service Request Number: 17-00456697 • Address: 911 CRISTLER AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00456697
Address
911 CRISTLER AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-09T14:38:30.000
Status
Closed
Created Date
2017-09-11T14:38:30.000
Update Date
2017-10-25T15:39:43.000
Closed Date
2017-10-25T15:39:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507860.90449529
Y Coordinate
6978750.9671218
Lat Long Location
911 CRISTLER AVE, DALLAS, TX 75223
Unique Key
1294378020
17-00551176
Service Request Number: 17-00551176 • Address: 7817 GREENSPAN AVE, DALLAS, 75232 • City Council District: 8
Service Request Number
17-00551176
Address
7817 GREENSPAN AVE, DALLAS, 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-17T09:57:44.000
Status
Closed
Created Date
2017-11-10T09:57:44.000
Update Date
2017-11-11T15:38:33.000
Closed Date
2017-11-11T15:38:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482018.70005742
Y Coordinate
6924589.1985729
Lat Long Location
7817 GREENSPAN AVE, DALLAS, 75232
Unique Key
1302520556
17-00527409
Service Request Number: 17-00527409 • Address: 6120 MILITARY PKWY, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00527409
Address
6120 MILITARY PKWY, DALLAS, 75227
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T13:34:00.000
Status
Closed
Created Date
2017-10-25T13:34:00.000
Update Date
2017-10-25T14:43:27.000
Closed Date
2017-10-25T14:43:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517478.49863126
Y Coordinate
6969818.75718341
Lat Long Location
6120 MILITARY PKWY, DALLAS, 75227
Unique Key
1300570748
17-00552457
Service Request Number: 17-00552457 • Address: 2127 HULSE BLVD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00552457
Address
2127 HULSE BLVD, DALLAS, TX 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-14T09:13:28.000
Status
Closed
Created Date
2017-11-11T09:13:28.000
Update Date
2017-11-11T12:26:39.000
Closed Date
2017-11-11T12:26:39.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492649.75192658
Y Coordinate
6955262.93096653
Lat Long Location
2127 HULSE BLVD, DALLAS, TX 75203
Unique Key
1302656382
17-00552774
Service Request Number: 17-00552774 • Address: 200 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00552774
Address
200 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T15:41:24.000
Status
Closed
Created Date
2017-11-11T15:41:24.000
Update Date
2017-11-11T15:42:20.000
Closed Date
2017-11-11T15:42:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483684.10229625
Y Coordinate
6949100.39477877
Lat Long Location
200 W ILLINOIS AVE, DALLAS, TX 75224
Unique Key
1302679041
17-00458981
Service Request Number: 17-00458981 • Address: 8741 CHARING CROSS LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00458981
Address
8741 CHARING CROSS LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-14T14:46:29.000
Status
Closed
Created Date
2017-09-12T14:46:29.000
Update Date
2017-10-26T12:16:55.000
Closed Date
2017-10-26T12:16:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2524929.81423417
Y Coordinate
7003453.82604041
Lat Long Location
8741 CHARING CROSS LN, DALLAS, TX 75238
Unique Key
1294568441
17-00521416
Service Request Number: 17-00521416 • Address: MARSH LN & CORTEZ DR, DALLAS, TX • City Council District: 2
Service Request Number
17-00521416
Address
MARSH LN & CORTEZ DR, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-10-30T13:50:00.000
Status
Closed
Created Date
2017-10-21T13:50:00.000
Update Date
2017-10-26T13:00:27.000
Closed Date
2017-10-26T13:00:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473166.11141804
Y Coordinate
7002086.2680764
Lat Long Location
MARSH LN & CORTEZ DR, DALLAS, TX
Unique Key
1300045026
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