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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00428793
Service Request Number: 17-00428793 • Address: 841 LAKE TERRACE DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00428793
Address
841 LAKE TERRACE DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-09-25T16:31:19.000
Status
Closed
Created Date
2017-08-25T16:31:19.000
Update Date
2017-10-26T12:05:22.000
Closed Date
2017-10-26T12:05:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2519381.92237153
Y Coordinate
6995675.45950803
Lat Long Location
841 LAKE TERRACE DR, DALLAS, TX 75218
Unique Key
1291986636
18-00107542
Service Request Number: 18-00107542 • Address: 4429 LARUE ST, DALLAS, TX 75211 • City Council District: 3
Service Request Number
18-00107542
Address
4429 LARUE ST, DALLAS, TX 75211
City Council District
3
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-19T05:31:28.000
Status
Closed
Created Date
2018-03-11T05:31:28.000
Update Date
2018-03-11T16:38:50.000
Closed Date
2018-03-11T16:38:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2463101.13096607
Y Coordinate
6946002.53616746
Lat Long Location
4429 LARUE ST, DALLAS, TX 75211
Unique Key
1316072827
17-00528152
Service Request Number: 17-00528152 • Address: 2608 PLAZA BLVD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00528152
Address
2608 PLAZA BLVD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T21:43:40.000
Status
Closed
Created Date
2017-10-25T21:43:40.000
Update Date
2017-10-26T16:10:18.000
Closed Date
2017-10-26T16:10:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497979.80681082
Y Coordinate
6925576.86830305
Lat Long Location
2608 PLAZA BLVD, DALLAS, TX 75241
Unique Key
1300630818
18-00070205
Service Request Number: 18-00070205 • Address: 4561 SIMPSON STUART RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00070205
Address
4561 SIMPSON STUART RD, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Safety Obstruction - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T13:15:16.000
Status
Closed
Created Date
2018-02-17T13:15:16.000
Update Date
2018-02-17T14:31:23.000
Closed Date
2018-02-17T14:31:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508643.02307198
Y Coordinate
6935530.07388496
Lat Long Location
4561 SIMPSON STUART RD, DALLAS, TX 75241
Unique Key
1313231926
18-00080776
Service Request Number: 18-00080776 • Address: ABRAMS RD & GOLIAD AVE, DALLAS, TX • City Council District: 14
Service Request Number
18-00080776
Address
ABRAMS RD & GOLIAD AVE, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T00:15:21.000
Status
Closed
Created Date
2018-02-24T00:15:21.000
Update Date
2018-02-24T16:01:59.000
Closed Date
2018-02-24T16:01:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505172.84512897
Y Coordinate
6985051.25138069
Lat Long Location
ABRAMS RD & GOLIAD AVE, DALLAS, TX
Unique Key
1314058270
18-00069302
Service Request Number: 18-00069302 • Address: 3531 ABILENE ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00069302
Address
3531 ABILENE ST, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T14:52:19.000
Status
Closed
Created Date
2018-02-16T14:52:19.000
Update Date
2018-02-17T16:07:38.000
Closed Date
2018-02-17T16:03:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2460060.81923073
Y Coordinate
6972415.30155207
Lat Long Location
3531 ABILENE ST, DALLAS, TX 75212
Unique Key
1313153850
18-00067808
Service Request Number: 18-00067808 • Address: 17910 KELLY BLVD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00067808
Address
17910 KELLY BLVD, DALLAS, TX 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2018-03-30T19:25:00.000
Status
Closed
Created Date
2018-02-15T19:25:00.000
Update Date
2018-02-17T07:55:48.000
Closed Date
2018-02-17T07:55:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2469325.06709705
Y Coordinate
7049054.09430134
Lat Long Location
17910 KELLY BLVD, DALLAS, TX 75287
Unique Key
1313045304
17-00527433
Service Request Number: 17-00527433 • Address: 4680 COLLEGE PARK DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00527433
Address
4680 COLLEGE PARK DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T13:43:44.000
Status
Closed
Created Date
2017-10-25T13:43:44.000
Update Date
2017-10-26T15:30:18.000
Closed Date
2017-10-26T15:30:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481985.28150479
Y Coordinate
7015791.74014399
Lat Long Location
4680 COLLEGE PARK DR, DALLAS, TX 75229
Unique Key
1300572527
17-00480324
Service Request Number: 17-00480324 • Address: 9308 MIAMI DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00480324
Address
9308 MIAMI DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-20T12:44:24.000
Status
Closed
Created Date
2017-09-25T12:44:24.000
Update Date
2017-10-26T11:59:28.000
Closed Date
2017-10-26T11:59:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2534188.22363675
Y Coordinate
6948521.46797721
Lat Long Location
9308 MIAMI DR, DALLAS, TX 75217
Unique Key
1296357980
18-00070196
Service Request Number: 18-00070196 • Address: 5200 BEEMAN AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00070196
Address
5200 BEEMAN AVE, DALLAS, TX 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T13:03:58.000
Status
Closed
Created Date
2018-02-17T13:03:58.000
Update Date
2018-02-17T14:46:28.000
Closed Date
2018-02-17T14:46:28.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2507993.68722659
Y Coordinate
6973880.24417225
Lat Long Location
5200 BEEMAN AVE, DALLAS, TX 75223
Unique Key
1313231184
17-00490335
Service Request Number: 17-00490335 • Address: 14800 HILLCREST RD, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00490335
Address
14800 HILLCREST RD, DALLAS, TX 75248
City Council District
11
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-12T23:08:00.000
Status
Duplicate (closed)
Created Date
2017-10-01T23:08:00.000
Update Date
2017-10-26T14:56:46.000
Closed Date
2017-10-26T14:56:46.000
Priority
Standard
Method Received Description
Web
X Coordinate
2494677.20738461
Y Coordinate
7032898.01797957
Lat Long Location
14800 HILLCREST RD, DALLAS, TX 75248
Unique Key
1297379287
18-00105726
Service Request Number: 18-00105726 • Address: MARGEWOOD DR & S LEDBETTER DR, DALLAS, TX • City Council District: 3
Service Request Number
18-00105726
Address
MARGEWOOD DR & S LEDBETTER DR, DALLAS, TX
City Council District
3
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-16T13:20:49.000
Status
Closed
Created Date
2018-03-09T13:20:49.000
Update Date
2018-03-11T08:09:52.000
Closed Date
2018-03-11T08:09:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2452760.69400639
Y Coordinate
6941759.27396237
Lat Long Location
MARGEWOOD DR & S LEDBETTER DR, DALLAS, TX
Unique Key
1315928944
17-00517858
Service Request Number: 17-00517858 • Address: 6052 GLEN HEATHER DR, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00517858
Address
6052 GLEN HEATHER DR, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T09:55:46.000
Status
Closed
Created Date
2017-10-19T09:55:46.000
Update Date
2017-10-26T14:23:30.000
Closed Date
2017-10-26T14:23:30.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2488531.25568683
Y Coordinate
7047871.54597356
Lat Long Location
6052 GLEN HEATHER DR, DALLAS, TX 75252
Unique Key
1299747938
18-00107408
Service Request Number: 18-00107408 • Address: 5500 GREENVILLE AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00107408
Address
5500 GREENVILLE AVE, DALLAS, TX 75206
City Council District
14
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-15T18:30:27.000
Status
Closed
Created Date
2018-03-10T18:30:27.000
Update Date
2018-03-10T22:43:46.000
Closed Date
2018-03-10T22:43:46.000
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2499920.9166199
Y Coordinate
6997690.24337174
Lat Long Location
5500 GREENVILLE AVE, DALLAS, TX 75206
Unique Key
1316056112
17-00519129
Service Request Number: 17-00519129 • Address: 14333 HAYMEADOW DR, DALLAS, 75254 • City Council District: 11
Service Request Number
17-00519129
Address
14333 HAYMEADOW DR, DALLAS, 75254
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-16T18:43:23.000
Status
Duplicate (closed)
Created Date
2017-10-19T18:43:23.000
Update Date
2017-10-25T14:49:04.000
Closed Date
2017-10-25T14:49:05.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498886.13682577
Y Coordinate
7030558.9047522
Lat Long Location
14333 HAYMEADOW DR, DALLAS, 75254
Unique Key
1299843149
17-00525410
Service Request Number: 17-00525410 • Address: 8657 THORBRUSH PL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00525410
Address
8657 THORBRUSH PL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T13:04:49.000
Status
Closed
Created Date
2017-10-24T13:04:49.000
Update Date
2017-10-26T08:34:17.000
Closed Date
2017-10-26T08:34:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2520798.94324622
Y Coordinate
7002976.30743447
Lat Long Location
8657 THORBRUSH PL, DALLAS, TX 75238
Unique Key
1300404547
17-00515941
Service Request Number: 17-00515941 • Address: 7400 CHATTINGTON DR, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00515941
Address
7400 CHATTINGTON DR, DALLAS, TX 75248
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T09:40:19.000
Status
Closed
Created Date
2017-10-18T09:40:19.000
Update Date
2017-10-25T15:38:15.000
Closed Date
2017-10-25T15:38:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2495869.70804953
Y Coordinate
7034445.71069082
Lat Long Location
7400 CHATTINGTON DR, DALLAS, TX 75248
Unique Key
1299579992
18-00181846
Service Request Number: 18-00181846 • Address: 3630 GLENHAVEN BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00181846
Address
3630 GLENHAVEN BLVD, DALLAS, TX 75211
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-09T11:12:29.000
Status
Closed
Created Date
2018-04-19T11:12:29.000
Update Date
2018-04-23T06:55:38.000
Closed Date
2018-04-23T06:55:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466706.64122066
Y Coordinate
6952068.67818816
Lat Long Location
3630 GLENHAVEN BLVD, DALLAS, TX 75211
Unique Key
1321748794
18-00070128
Service Request Number: 18-00070128 • Address: 1312 AMOS ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00070128
Address
1312 AMOS ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T12:05:00.000
Status
Closed
Created Date
2018-02-17T12:05:00.000
Update Date
2018-02-17T15:51:38.000
Closed Date
2018-02-17T15:51:38.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478026.25770127
Y Coordinate
6968615.99681748
Lat Long Location
1312 AMOS ST, DALLAS, TX 75212
Unique Key
1313225854
18-00132962
Service Request Number: 18-00132962 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132962
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T14:04:28.000
Status
Closed
Created Date
2018-03-24T14:04:28.000
Update Date
2018-03-24T14:05:05.000
Closed Date
2018-03-24T14:05:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317915450
18-00080376
Service Request Number: 18-00080376 • Address: 1100 N CANTERBURY CT, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00080376
Address
1100 N CANTERBURY CT, DALLAS, TX 75208
City Council District
1
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T15:48:39.000
Status
Closed
Created Date
2018-02-23T15:48:39.000
Update Date
2018-02-24T12:22:57.000
Closed Date
2018-02-24T12:21:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478695.10225825
Y Coordinate
6964380.42664845
Lat Long Location
1100 N CANTERBURY CT, DALLAS, TX 75208
Unique Key
1314015653
17-00527847
Service Request Number: 17-00527847 • Address: 3501 BLUE RIDGE BLVD, DALLAS, 75233 • City Council District: 3
Service Request Number
17-00527847
Address
3501 BLUE RIDGE BLVD, DALLAS, 75233
City Council District
3
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T16:14:54.000
Status
Duplicate (closed)
Created Date
2017-10-25T16:14:54.000
Update Date
2017-10-25T16:14:54.000
Closed Date
2017-10-25T16:14:54.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2467221.74148193
Y Coordinate
6941183.27704184
Lat Long Location
3501 BLUE RIDGE BLVD, DALLAS, 75233
Unique Key
1300603408
18-00069875
Service Request Number: 18-00069875 • Address: KIPLING DR & S BUCKNER BLVD, DALLAS, TX • City Council District: 5
Service Request Number
18-00069875
Address
KIPLING DR & S BUCKNER BLVD, DALLAS, TX
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T21:52:12.000
Status
Closed
Created Date
2018-02-16T21:52:12.000
Update Date
2018-02-17T13:09:58.000
Closed Date
2018-02-17T13:09:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2527262.20383838
Y Coordinate
6948953.75370441
Lat Long Location
KIPLING DR & S BUCKNER BLVD, DALLAS, TX
Unique Key
1313197650
17-00527304
Service Request Number: 17-00527304 • Address: 312 KIRNWOOD DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00527304
Address
312 KIRNWOOD DR, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-01T12:53:03.000
Status
Closed
Created Date
2017-10-25T12:53:03.000
Update Date
2017-10-26T11:35:20.000
Closed Date
2017-10-26T11:35:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483831.49041527
Y Coordinate
6925142.0066854
Lat Long Location
312 KIRNWOOD DR, DALLAS, TX 75232
Unique Key
1300564145
17-00526139
Service Request Number: 17-00526139 • Address: 8503 GRUMMAN DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00526139
Address
8503 GRUMMAN DR, DALLAS, TX 75228
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T16:57:52.000
Status
Closed
Created Date
2017-10-24T16:57:52.000
Update Date
2017-10-26T16:32:28.000
Closed Date
2017-10-26T16:19:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522973.23747557
Y Coordinate
6980493.69946356
Lat Long Location
8503 GRUMMAN DR, DALLAS, TX 75228
Unique Key
1300459716
18-00069950
Service Request Number: 18-00069950 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00069950
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T08:25:40.000
Status
Closed
Created Date
2018-02-17T08:25:40.000
Update Date
2018-02-17T08:26:18.000
Closed Date
2018-02-17T08:26:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313210302
18-00069720
Service Request Number: 18-00069720 • Address: 8555 STILLWATER CIR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00069720
Address
8555 STILLWATER CIR, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T17:03:55.000
Status
Closed
Created Date
2018-02-16T17:03:55.000
Update Date
2018-02-17T07:55:12.000
Closed Date
2018-02-17T07:55:12.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Web
X Coordinate
2504232.85829242
Y Coordinate
7013856.10674154
Lat Long Location
8555 STILLWATER CIR, DALLAS, TX 75243
Unique Key
1313184762
18-00070363
Service Request Number: 18-00070363 • Address: 135 N GAIL ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
18-00070363
Address
135 N GAIL ST, DALLAS, TX 75211
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T16:12:44.000
Status
Closed
Created Date
2018-02-17T16:12:44.000
Update Date
2018-02-17T19:39:24.000
Closed Date
2018-02-17T19:39:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2458453.75860713
Y Coordinate
6958062.87053447
Lat Long Location
135 N GAIL ST, DALLAS, TX 75211
Unique Key
1313244178
17-00509336
Service Request Number: 17-00509336 • Address: 3200 MIDDLEFIELD RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00509336
Address
3200 MIDDLEFIELD RD, DALLAS, TX 75253
City Council District
8
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T10:42:55.000
Status
Closed
Created Date
2017-10-13T10:42:55.000
Update Date
2017-10-26T14:03:41.000
Closed Date
2017-10-26T14:03:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2533308.88605458
Y Coordinate
6928457.55518264
Lat Long Location
3200 MIDDLEFIELD RD, DALLAS, TX 75253
Unique Key
1299005118
18-00107596
Service Request Number: 18-00107596 • Address: 1500 MAYWOOD AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00107596
Address
1500 MAYWOOD AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-14T09:04:39.000
Status
Closed
Created Date
2018-03-11T09:04:39.000
Update Date
2018-03-11T09:22:31.000
Closed Date
2018-03-11T09:22:31.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2490099.82979018
Y Coordinate
6943572.80456143
Lat Long Location
1500 MAYWOOD AVE, DALLAS, TX 75216
Unique Key
1316078605
17-00523241
Service Request Number: 17-00523241 • Address: 5834 MORNINGSIDE AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00523241
Address
5834 MORNINGSIDE AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T13:00:37.000
Status
Closed
Created Date
2017-10-23T13:00:37.000
Update Date
2017-10-25T16:32:42.000
Closed Date
2017-10-25T16:19:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500724.32623129
Y Coordinate
6988877.53797364
Lat Long Location
5834 MORNINGSIDE AVE, DALLAS, TX 75206
Unique Key
1300229503
17-00475042
Service Request Number: 17-00475042 • Address: 11338 QUAIL RUN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00475042
Address
11338 QUAIL RUN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-27T13:28:04.000
Status
Closed
Created Date
2017-09-21T13:28:04.000
Update Date
2017-10-26T15:19:01.000
Closed Date
2017-10-26T15:19:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2525567.66359968
Y Coordinate
7004039.82328809
Lat Long Location
11338 QUAIL RUN, DALLAS, TX 75238
Unique Key
1295896019
17-00520792
Service Request Number: 17-00520792 • Address: 920 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00520792
Address
920 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-05T16:38:08.000
Status
Closed
Created Date
2017-10-20T16:38:08.000
Update Date
2017-10-26T10:10:21.000
Closed Date
2017-10-26T10:10:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479466.37224829
Y Coordinate
6957323.15483975
Lat Long Location
920 W JEFFERSON BLVD, DALLAS, TX 75208
Unique Key
1299973589
17-00495535
Service Request Number: 17-00495535 • Address: 6151 FARNSWORTH DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
17-00495535
Address
6151 FARNSWORTH DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-01T15:06:40.000
Status
Closed
Created Date
2017-10-04T15:06:40.000
Update Date
2017-10-26T12:41:10.000
Closed Date
2017-10-26T12:41:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2452163.85433976
Y Coordinate
6938284.37651813
Lat Long Location
6151 FARNSWORTH DR, DALLAS, TX 75236
Unique Key
1297797794
18-00128457
Service Request Number: 18-00128457 • Address: 6519 ORIOLE DR, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00128457
Address
6519 ORIOLE DR, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-29T09:39:40.000
Status
Closed
Created Date
2018-03-22T09:39:40.000
Update Date
2018-03-24T12:16:07.000
Closed Date
2018-03-24T12:16:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483083.93062361
Y Coordinate
6991592.38356716
Lat Long Location
6519 ORIOLE DR, DALLAS, TX 75209
Unique Key
1317595363
18-00132685
Service Request Number: 18-00132685 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132685
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T09:24:12.000
Status
Closed
Created Date
2018-03-24T09:24:12.000
Update Date
2018-03-24T09:24:44.000
Closed Date
2018-03-24T09:24:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317893970
17-00519394
Service Request Number: 17-00519394 • Address: 8640 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00519394
Address
8640 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T08:33:46.000
Status
Closed
Created Date
2017-10-20T08:33:46.000
Update Date
2017-10-26T08:58:31.000
Closed Date
2017-10-26T08:58:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2523036.85890935
Y Coordinate
6976819.22273255
Lat Long Location
8640 E R L THORNTON FWY, DALLAS, TX 75228
Unique Key
1299870415
18-00141773
Service Request Number: 18-00141773 • Address: 2902 HOLMES ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00141773
Address
2902 HOLMES ST, DALLAS, TX 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T21:29:18.000
Status
Closed
Created Date
2018-03-28T21:29:18.000
Update Date
2018-04-23T06:18:06.000
Closed Date
2018-04-23T06:18:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497457.2780133
Y Coordinate
6964345.48025361
Lat Long Location
2902 HOLMES ST, DALLAS, TX 75215
Unique Key
1318560341
17-00521457
Service Request Number: 17-00521457 • Address: 2343 BALLYCASTLE DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00521457
Address
2343 BALLYCASTLE DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T14:21:39.000
Status
Closed
Created Date
2017-10-21T14:21:39.000
Update Date
2017-10-26T11:46:26.000
Closed Date
2017-10-26T11:46:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2529066.51274704
Y Coordinate
6992574.36027411
Lat Long Location
2343 BALLYCASTLE DR, DALLAS, TX 75228
Unique Key
1300049023
17-00527493
Service Request Number: 17-00527493 • Address: 3923 ROSSER SQ, DALLAS, 75244 • City Council District: 13
Service Request Number
17-00527493
Address
3923 ROSSER SQ, DALLAS, 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T14:07:57.000
Status
Closed
Created Date
2017-10-25T14:07:57.000
Update Date
2017-10-25T16:55:43.000
Closed Date
2017-10-25T16:55:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475679.41516446
Y Coordinate
7021934.85454476
Lat Long Location
3923 ROSSER SQ, DALLAS, 75244
Unique Key
1300576703
17-00525967
Service Request Number: 17-00525967 • Address: 6410 WOODLAND DR, DALLAS, TX 75225 • City Council District: 13
Service Request Number
17-00525967
Address
6410 WOODLAND DR, DALLAS, TX 75225
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T16:00:38.000
Status
Closed
Created Date
2017-10-24T16:00:38.000
Update Date
2017-10-25T14:26:48.000
Closed Date
2017-10-25T14:26:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491877.55458235
Y Coordinate
7004584.18906673
Lat Long Location
6410 WOODLAND DR, DALLAS, TX 75225
Unique Key
1300442096
17-00504150
Service Request Number: 17-00504150 • Address: 3425 KIESTHILL DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504150
Address
3425 KIESTHILL DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-14T13:05:43.000
Status
Closed
Created Date
2017-10-10T13:05:43.000
Update Date
2017-10-25T14:13:23.000
Closed Date
2017-10-25T14:13:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466931.59242602
Y Coordinate
6942349.33186023
Lat Long Location
3425 KIESTHILL DR, DALLAS, TX 75233
Unique Key
1298557827
18-00070352
Service Request Number: 18-00070352 • Address: 7900 L B J FWY, DALLAS, TX 75251 • City Council District: 11
Service Request Number
18-00070352
Address
7900 L B J FWY, DALLAS, TX 75251
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T16:06:07.000
Status
Closed
Created Date
2018-02-17T16:06:07.000
Update Date
2018-02-17T16:07:19.000
Closed Date
2018-02-17T16:07:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499061.60521881
Y Coordinate
7023427.24124772
Lat Long Location
7900 L B J FWY, DALLAS, TX 75251
Unique Key
1313242767
18-00127967
Service Request Number: 18-00127967 • Address: 3835 CREPE MYRTLE LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00127967
Address
3835 CREPE MYRTLE LN, DALLAS, TX 75233
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-04T21:49:07.000
Status
Closed
Created Date
2018-03-21T21:49:07.000
Update Date
2018-03-24T13:22:43.000
Closed Date
2018-03-24T13:22:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2469006.91779923
Y Coordinate
6940225.30388213
Lat Long Location
3835 CREPE MYRTLE LN, DALLAS, TX 75233
Unique Key
1317555138
17-00519210
Service Request Number: 17-00519210 • Address: 332 KONAWA DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00519210
Address
332 KONAWA DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T22:23:17.000
Status
Closed
Created Date
2017-10-19T22:23:17.000
Update Date
2017-10-26T15:03:31.000
Closed Date
2017-10-26T15:03:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2526377.84387708
Y Coordinate
6946060.71772863
Lat Long Location
332 KONAWA DR, DALLAS, TX 75217
Unique Key
1299851944
18-00186202
Service Request Number: 18-00186202 • Address: 4823 REIGER AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
18-00186202
Address
4823 REIGER AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-05-02T00:43:53.000
Status
Closed
Created Date
2018-04-23T00:43:53.000
Update Date
2018-04-23T01:29:07.000
Closed Date
2018-04-23T01:29:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501383.64936711
Y Coordinate
6976791.74844533
Lat Long Location
4823 REIGER AVE, DALLAS, TX 75246
Unique Key
1322453317
18-00142356
Service Request Number: 18-00142356 • Address: 3915 SPENCE ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00142356
Address
3915 SPENCE ST, DALLAS, TX 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-28T10:03:05.000
Status
Closed
Created Date
2018-03-29T10:03:05.000
Update Date
2018-04-23T06:18:53.000
Closed Date
2018-04-23T06:18:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500647.25379087
Y Coordinate
6961476.51751025
Lat Long Location
3915 SPENCE ST, DALLAS, TX 75215
Unique Key
1318611805
18-00070191
Service Request Number: 18-00070191 • Address: 3610 CONGRESS AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
18-00070191
Address
3610 CONGRESS AVE, DALLAS, TX 75219
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T13:01:04.000
Status
Closed
Created Date
2018-02-17T13:01:04.000
Update Date
2018-02-17T15:24:44.000
Closed Date
2018-02-17T15:24:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487797.56768108
Y Coordinate
6980314.1766843
Lat Long Location
3610 CONGRESS AVE, DALLAS, TX 75219
Unique Key
1313230879
18-00132931
Service Request Number: 18-00132931 • Address: 10020 SHAYNA DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00132931
Address
10020 SHAYNA DR, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T13:18:57.000
Status
Closed
Created Date
2018-03-24T13:18:57.000
Update Date
2018-03-24T14:14:23.000
Closed Date
2018-03-24T14:14:23.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2536920.34778319
Y Coordinate
6958497.94449967
Lat Long Location
10020 SHAYNA DR, DALLAS, 75217
Unique Key
1317912667
18-00067731
Service Request Number: 18-00067731 • Address: 300 HILLVALE DR, DALLAS, TX 75241 • City Council District: 4
Service Request Number
18-00067731
Address
300 HILLVALE DR, DALLAS, TX 75241
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-16T17:40:55.000
Status
Closed
Created Date
2018-02-15T17:40:55.000
Update Date
2018-02-17T20:12:46.000
Closed Date
2018-02-17T20:12:46.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485253.12491785
Y Coordinate
6934946.09365411
Lat Long Location
300 HILLVALE DR, DALLAS, TX 75241
Unique Key
1313039669
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