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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00528382
Service Request Number: 17-00528382 • Address: 2538 IROQUOIS DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00528382
Address
2538 IROQUOIS DR, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-04T08:45:12.000
Status
Closed
Created Date
2017-10-26T08:45:12.000
Update Date
2017-10-26T14:02:23.000
Closed Date
2017-10-26T14:02:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2458235.3548381
Y Coordinate
6968113.73704637
Lat Long Location
2538 IROQUOIS DR, DALLAS, TX 75212
Unique Key
1300658822
17-00527563
Service Request Number: 17-00527563 • Address: 1818 DRYDEN DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00527563
Address
1818 DRYDEN DR, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T14:31:27.000
Status
Closed
Created Date
2017-10-25T14:31:27.000
Update Date
2017-10-26T07:51:46.000
Closed Date
2017-10-26T07:51:46.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2465099.5460954
Y Coordinate
6950909.4565834
Lat Long Location
1818 DRYDEN DR, DALLAS, TX 75211
Unique Key
1300581949
18-00106826
Service Request Number: 18-00106826 • Address: 2623 EXETER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00106826
Address
2623 EXETER AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-23T07:55:53.000
Status
Closed
Created Date
2018-03-10T07:55:53.000
Update Date
2018-03-10T14:20:39.000
Closed Date
2018-03-10T14:20:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496721.62262808
Y Coordinate
6943896.19344777
Lat Long Location
2623 EXETER AVE, DALLAS, TX 75216
Unique Key
1316011901
18-00069563
Service Request Number: 18-00069563 • Address: 5009 MILL RUN RD, DALLAS, TX 75244 • City Council District: 13
Service Request Number
18-00069563
Address
5009 MILL RUN RD, DALLAS, TX 75244
City Council District
13
Department
Street Services
Service Request Type
Sidewalk Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T16:15:45.000
Status
Closed
Created Date
2018-02-16T16:15:45.000
Update Date
2018-02-17T02:50:49.000
Closed Date
2018-02-17T02:50:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483539.82250771
Y Coordinate
7022834.54711703
Lat Long Location
5009 MILL RUN RD, DALLAS, TX 75244
Unique Key
1313172376
17-00344682
Service Request Number: 17-00344682 • Address: 9701 WINDRIDGE WAY, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00344682
Address
9701 WINDRIDGE WAY, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-05T15:25:30.000
Status
Closed
Created Date
2017-07-14T15:25:30.000
Update Date
2017-10-26T12:26:09.000
Closed Date
2017-10-26T12:26:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2536040.32695184
Y Coordinate
6938611.45573279
Lat Long Location
9701 WINDRIDGE WAY, DALLAS, TX 75217
Unique Key
1284636490
17-00528348
Service Request Number: 17-00528348 • Address: TANDEM TRL & N PLEASANT WOODS DR, DALLAS, • City Council District: 5
Service Request Number
17-00528348
Address
TANDEM TRL & N PLEASANT WOODS DR, DALLAS,
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T08:32:33.000
Status
Closed
Created Date
2017-10-26T08:32:33.000
Update Date
2017-10-26T10:01:19.000
Closed Date
2017-10-26T10:01:19.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2539814.42046468
Y Coordinate
6952368.02501809
Lat Long Location
TANDEM TRL & N PLEASANT WOODS DR, DALLAS,
Unique Key
1300656181
18-00060696
Service Request Number: 18-00060696 • Address: 612 W DANIELDALE RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
18-00060696
Address
612 W DANIELDALE RD, DALLAS, TX 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Spayed/Neutered/Intact - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-15T10:54:10.000
Status
Closed
Created Date
2018-02-12T10:54:10.000
Update Date
2018-02-24T10:34:53.000
Closed Date
2018-02-24T10:34:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481767.75676692
Y Coordinate
6917367.25955085
Lat Long Location
612 W DANIELDALE RD, DALLAS, TX 75232
Unique Key
1312494348
17-00502885
Service Request Number: 17-00502885 • Address: 5107 SUMMIT HILL DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00502885
Address
5107 SUMMIT HILL DR, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-18T16:41:32.000
Status
Closed
Created Date
2017-10-09T16:41:32.000
Update Date
2017-10-26T11:31:54.000
Closed Date
2017-10-26T11:31:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2483137.09830476
Y Coordinate
7047830.8511424
Lat Long Location
5107 SUMMIT HILL DR, DALLAS, TX 75287
Unique Key
1298449265
17-00528372
Service Request Number: 17-00528372 • Address: 1506 SUTTER ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00528372
Address
1506 SUTTER ST, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-11-15T08:41:45.000
Status
Closed
Created Date
2017-10-26T08:41:45.000
Update Date
2017-10-26T09:53:04.000
Closed Date
2017-10-26T09:53:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490300.56654121
Y Coordinate
6946715.16171355
Lat Long Location
1506 SUTTER ST, DALLAS, TX 75216
Unique Key
1300658106
18-00107415
Service Request Number: 18-00107415 • Address: 4028 GRAY OAK PL, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00107415
Address
4028 GRAY OAK PL, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T18:57:23.000
Status
Closed
Created Date
2018-03-10T18:57:23.000
Update Date
2018-03-11T09:05:04.000
Closed Date
2018-03-11T09:05:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470933.5622867
Y Coordinate
6974032.49234713
Lat Long Location
4028 GRAY OAK PL, DALLAS, TX 75212
Unique Key
1316056878
17-00522155
Service Request Number: 17-00522155 • Address: 7751 DENTCREST DR, DALLAS, TX • City Council District: 11
Service Request Number
17-00522155
Address
7751 DENTCREST DR, DALLAS, TX
City Council District
11
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T19:20:01.000
Status
Closed
Created Date
2017-10-22T19:20:01.000
Update Date
2017-10-25T17:08:56.000
Closed Date
2017-10-25T17:08:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2498066.4413388
Y Coordinate
7032852.6253979
Lat Long Location
7751 DENTCREST DR, DALLAS, TX
Unique Key
1300138516
17-00523246
Service Request Number: 17-00523246 • Address: 1702 S CESAR CHAVEZ BLVD, DALLAS, 75215 • City Council District: 2
Service Request Number
17-00523246
Address
1702 S CESAR CHAVEZ BLVD, DALLAS, 75215
City Council District
2
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-22T13:02:59.000
Status
Closed
Created Date
2017-10-23T13:02:59.000
Update Date
2017-10-25T15:54:44.000
Closed Date
2017-10-25T15:54:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2495724.22852118
Y Coordinate
6969054.80637215
Lat Long Location
1702 S CESAR CHAVEZ BLVD, DALLAS, 75215
Unique Key
1300229911
18-00067158
Service Request Number: 18-00067158 • Address: 8618 HICKORY TRL, DALLAS, TX 75237 • City Council District: 8
Service Request Number
18-00067158
Address
8618 HICKORY TRL, DALLAS, TX 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-16T14:18:12.000
Status
Closed
Created Date
2018-02-15T14:18:12.000
Update Date
2018-02-17T11:35:37.000
Closed Date
2018-02-17T11:35:37.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471586.16902797
Y Coordinate
6921412.51509108
Lat Long Location
8618 HICKORY TRL, DALLAS, TX 75237
Unique Key
1312997650
17-00494081
Service Request Number: 17-00494081 • Address: 1275 ANDERSON AVE, DALLAS, 75211 • City Council District: 6
Service Request Number
17-00494081
Address
1275 ANDERSON AVE, DALLAS, 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T21:21:50.000
Status
Closed
Created Date
2017-10-03T21:21:50.000
Update Date
2017-10-26T14:57:00.000
Closed Date
2017-10-26T14:57:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2455189.22735231
Y Coordinate
6962102.59309678
Lat Long Location
1275 ANDERSON AVE, DALLAS, 75211
Unique Key
1297680372
17-00527501
Service Request Number: 17-00527501 • Address: JAMESTOWN RD & NORTHAVEN RD, DALLAS, TX • City Council District: 13
Service Request Number
17-00527501
Address
JAMESTOWN RD & NORTHAVEN RD, DALLAS, TX
City Council District
13
Department
Street Services
Service Request Type
Visibility Obstruction - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T14:09:37.000
Status
Closed
Created Date
2017-10-25T14:09:37.000
Update Date
2017-10-25T15:16:21.000
Closed Date
2017-10-25T15:16:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487921.58092586
Y Coordinate
7015361.94824219
Lat Long Location
JAMESTOWN RD & NORTHAVEN RD, DALLAS, TX
Unique Key
1300577248
17-00508400
Service Request Number: 17-00508400 • Address: 3429 TIMBERCREST LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00508400
Address
3429 TIMBERCREST LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-23T16:28:16.000
Status
Closed
Created Date
2017-10-12T16:28:16.000
Update Date
2017-10-26T09:00:19.000
Closed Date
2017-10-26T09:00:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467604.48158114
Y Coordinate
6943365.2274816
Lat Long Location
3429 TIMBERCREST LN, DALLAS, TX 75233
Unique Key
1298920211
17-00526929
Service Request Number: 17-00526929 • Address: 1317 WAWEENOC AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00526929
Address
1317 WAWEENOC AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T10:31:29.000
Status
Closed
Created Date
2017-10-25T10:31:29.000
Update Date
2017-10-26T07:51:45.000
Closed Date
2017-10-26T07:51:45.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2489883.79139915
Y Coordinate
6938428.91486327
Lat Long Location
1317 WAWEENOC AVE, DALLAS, TX 75216
Unique Key
1300538006
18-00041906
Service Request Number: 18-00041906 • Address: 3912 ROCHELLE DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00041906
Address
3912 ROCHELLE DR, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-03-14T11:59:31.000
Status
Closed
Created Date
2018-01-30T11:59:31.000
Update Date
2018-02-17T12:20:49.000
Closed Date
2018-02-17T12:20:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2474913.51832078
Y Coordinate
7005154.909268
Lat Long Location
3912 ROCHELLE DR, DALLAS, TX 75220
Unique Key
1311019809
17-00527944
Service Request Number: 17-00527944 • Address: 4629 RIDGESIDE DR, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00527944
Address
4629 RIDGESIDE DR, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T16:48:13.000
Status
Closed
Created Date
2017-10-25T16:48:13.000
Update Date
2017-10-26T15:35:47.000
Closed Date
2017-10-26T15:35:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481257.98647752
Y Coordinate
7019996.2469539
Lat Long Location
4629 RIDGESIDE DR, DALLAS, TX 75244
Unique Key
1300612151
17-00165617
Service Request Number: 17-00165617 • Address: 1234 ROBIN GLEN DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00165617
Address
1234 ROBIN GLEN DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-08-17T12:32:03.000
Status
Closed
Created Date
2017-04-11T12:32:03.000
Update Date
2017-10-26T08:16:10.000
Closed Date
2017-10-26T08:16:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478756.90635912
Y Coordinate
6932959.84414682
Lat Long Location
1234 ROBIN GLEN DR, DALLAS, TX 75232
Unique Key
1264170325
18-00065944
Service Request Number: 18-00065944 • Address: 3744 CORTEZ DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
18-00065944
Address
3744 CORTEZ DR, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-07T08:30:43.000
Status
Closed
Created Date
2018-02-15T08:30:43.000
Update Date
2018-02-17T12:51:53.000
Closed Date
2018-02-17T12:50:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473643.74409918
Y Coordinate
7002027.29821602
Lat Long Location
3744 CORTEZ DR, DALLAS, TX 75220
Unique Key
1312922639
17-00520235
Service Request Number: 17-00520235 • Address: 3034 SEYMOUR DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00520235
Address
3034 SEYMOUR DR, DALLAS, TX 75229
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T13:06:44.000
Status
Closed
Created Date
2017-10-20T13:06:44.000
Update Date
2017-10-26T12:07:10.000
Closed Date
2017-10-26T12:07:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466938.14452187
Y Coordinate
7010820.0101854
Lat Long Location
3034 SEYMOUR DR, DALLAS, TX 75229
Unique Key
1299927407
18-00131377
Service Request Number: 18-00131377 • Address: SANDY HOOK CIR & SANDSTONE DR, DALLAS, TX • City Council District: 7
Service Request Number
18-00131377
Address
SANDY HOOK CIR & SANDSTONE DR, DALLAS, TX
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T12:43:24.000
Status
Closed
Created Date
2018-03-23T12:43:24.000
Update Date
2018-03-24T09:32:42.000
Closed Date
2018-03-24T09:32:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2533483.19582479
Y Coordinate
6963674.67182448
Lat Long Location
SANDY HOOK CIR & SANDSTONE DR, DALLAS, TX
Unique Key
1317797189
17-00547694
Service Request Number: 17-00547694 • Address: 13301 PATITO PL, DALLAS, 75240 • City Council District: 11
Service Request Number
17-00547694
Address
13301 PATITO PL, DALLAS, 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-08T09:19:31.000
Status
Duplicate (closed)
Created Date
2017-11-08T09:19:31.000
Update Date
2017-11-11T16:22:53.000
Closed Date
2017-11-11T16:22:54.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2501456.42783357
Y Coordinate
7025726.71161269
Lat Long Location
13301 PATITO PL, DALLAS, 75240
Unique Key
1302221586
18-00070377
Service Request Number: 18-00070377 • Address: 8120 S CENTRAL EXPY, DALLAS, TX 75216 • City Council District: 7
Service Request Number
18-00070377
Address
8120 S CENTRAL EXPY, DALLAS, TX 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T16:28:25.000
Status
Closed
Created Date
2018-02-17T16:28:25.000
Update Date
2018-02-17T17:47:07.000
Closed Date
2018-02-17T17:47:07.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506418.8499581
Y Coordinate
6945415.14652658
Lat Long Location
8120 S CENTRAL EXPY, DALLAS, TX 75216
Unique Key
1313245218
18-00069755
Service Request Number: 18-00069755 • Address: 3437 E OVERTON RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00069755
Address
3437 E OVERTON RD, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T17:31:18.000
Status
Closed
Created Date
2018-02-16T17:31:18.000
Update Date
2018-02-17T07:54:57.000
Closed Date
2018-02-17T07:54:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2500795.00388088
Y Coordinate
6949057.54519093
Lat Long Location
3437 E OVERTON RD, DALLAS, 75216
Unique Key
1313187457
18-00080570
Service Request Number: 18-00080570 • Address: 1501 SYLVAN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00080570
Address
1501 SYLVAN AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T16:59:17.000
Status
Closed
Created Date
2018-02-23T16:59:17.000
Update Date
2018-02-24T09:29:40.000
Closed Date
2018-02-24T09:29:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2480020.41725195
Y Coordinate
6964397.72928681
Lat Long Location
1501 SYLVAN AVE, DALLAS, TX 75208
Unique Key
1314032916
18-00131720
Service Request Number: 18-00131720 • Address: 2635 LAKEFOREST CT, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00131720
Address
2635 LAKEFOREST CT, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T14:24:20.000
Status
Closed
Created Date
2018-03-23T14:24:20.000
Update Date
2018-03-24T12:09:40.000
Closed Date
2018-03-24T12:09:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511719.38181655
Y Coordinate
6984287.13525764
Lat Long Location
2635 LAKEFOREST CT, DALLAS, TX 75214
Unique Key
1317818253
17-00525056
Service Request Number: 17-00525056 • Address: 9634 VINEWOOD DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00525056
Address
9634 VINEWOOD DR, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:57:56.000
Status
Closed
Created Date
2017-10-24T10:57:56.000
Update Date
2017-10-26T11:58:57.000
Closed Date
2017-10-26T11:58:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2524953.1250699
Y Coordinate
6986346.00212608
Lat Long Location
9634 VINEWOOD DR, DALLAS, TX 75228
Unique Key
1300378671
17-00520946
Service Request Number: 17-00520946 • Address: 11733 NEERING DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00520946
Address
11733 NEERING DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-25T19:10:19.000
Status
Closed
Created Date
2017-10-20T19:10:19.000
Update Date
2017-10-25T16:54:39.000
Closed Date
2017-10-25T16:54:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2524507.16610094
Y Coordinate
6998438.38849277
Lat Long Location
11733 NEERING DR, DALLAS, TX 75218
Unique Key
1299988081
17-00527499
Service Request Number: 17-00527499 • Address: 1231 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527499
Address
1231 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T14:09:19.000
Status
Closed
Created Date
2017-10-25T14:09:19.000
Update Date
2017-10-26T16:00:01.000
Closed Date
2017-10-26T16:00:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488805.96426416
Y Coordinate
6941923.25057272
Lat Long Location
1231 E OVERTON RD, DALLAS, TX 75216
Unique Key
1300577112
17-00466054
Service Request Number: 17-00466054 • Address: 709 JERAN DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00466054
Address
709 JERAN DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-29T11:17:40.000
Status
Closed
Created Date
2017-09-16T11:17:40.000
Update Date
2018-02-17T09:49:31.000
Closed Date
2018-02-17T09:49:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2528875.45466826
Y Coordinate
6951363.35409476
Lat Long Location
709 JERAN DR, DALLAS, TX 75217
Unique Key
1295168042
18-00070254
Service Request Number: 18-00070254 • Address: 1300 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00070254
Address
1300 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T14:04:35.000
Status
Closed
Created Date
2018-02-17T14:04:35.000
Update Date
2018-02-17T14:06:08.000
Closed Date
2018-02-17T14:06:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486863.84167193
Y Coordinate
6953797.42942777
Lat Long Location
1300 S MARSALIS AVE, DALLAS, TX 75216
Unique Key
1313235516
18-00066177
Service Request Number: 18-00066177 • Address: 927 GALLAGHER ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00066177
Address
927 GALLAGHER ST, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Tethering - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-22T09:24:07.000
Status
Closed
Created Date
2018-02-15T09:24:07.000
Update Date
2018-02-17T11:15:30.000
Closed Date
2018-02-17T11:15:30.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2479264.60675471
Y Coordinate
6972465.28954517
Lat Long Location
927 GALLAGHER ST, DALLAS, 75212
Unique Key
1312937499
17-00528549
Service Request Number: 17-00528549 • Address: 4110 ODESSA ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00528549
Address
4110 ODESSA ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T09:46:22.000
Status
Closed
Created Date
2017-10-26T09:46:22.000
Update Date
2017-10-26T10:51:38.000
Closed Date
2017-10-26T10:51:38.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2459725.73099817
Y Coordinate
6974792.58456109
Lat Long Location
4110 ODESSA ST, DALLAS, TX 75212
Unique Key
1300671655
17-00508493
Service Request Number: 17-00508493 • Address: 8130 ELKTON CIR, DALLAS, 75217 • City Council District: 8
Service Request Number
17-00508493
Address
8130 ELKTON CIR, DALLAS, 75217
City Council District
8
Department
Street Services
Service Request Type
Traffic - Road Hump Request - TRN
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-01T17:30:44.000
Status
Closed
Created Date
2017-10-12T17:30:44.000
Update Date
2017-10-26T14:19:30.000
Closed Date
2017-10-26T14:19:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527520.41746124
Y Coordinate
6946441.35159159
Lat Long Location
8130 ELKTON CIR, DALLAS, 75217
Unique Key
1298931620
17-00527745
Service Request Number: 17-00527745 • Address: 3433 HAWTHORNE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
17-00527745
Address
3433 HAWTHORNE AVE, DALLAS, 75219
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T15:44:48.000
Status
Closed
Created Date
2017-10-25T15:44:48.000
Update Date
2017-10-26T10:39:22.000
Closed Date
2017-10-26T10:39:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485957.23538368
Y Coordinate
6985142.12446788
Lat Long Location
3433 HAWTHORNE AVE, DALLAS, 75219
Unique Key
1300595589
17-00527438
Service Request Number: 17-00527438 • Address: 6300 UNIVERSITY HILLS BLVD, DALLAS, TX 75241 • City Council District: 3
Service Request Number
17-00527438
Address
6300 UNIVERSITY HILLS BLVD, DALLAS, TX 75241
City Council District
3
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T13:44:39.000
Status
Closed
Created Date
2017-10-25T13:44:39.000
Update Date
2017-10-25T17:45:37.000
Closed Date
2017-10-25T17:45:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489807.53850402
Y Coordinate
6931359.94844478
Lat Long Location
6300 UNIVERSITY HILLS BLVD, DALLAS, TX 75241
Unique Key
1300572854
18-00076394
Service Request Number: 18-00076394 • Address: 7502 FAIR OAKS AVE, DALLAS, TX 75231 • City Council District: 13
Service Request Number
18-00076394
Address
7502 FAIR OAKS AVE, DALLAS, TX 75231
City Council District
13
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T16:57:21.000
Status
Closed
Created Date
2018-02-21T16:57:21.000
Update Date
2018-02-24T09:03:57.000
Closed Date
2018-02-24T09:03:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504626.49969083
Y Coordinate
7006295.10243085
Lat Long Location
7502 FAIR OAKS AVE, DALLAS, TX 75231
Unique Key
1313713903
18-00078787
Service Request Number: 18-00078787 • Address: 1708 DENNISON ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00078787
Address
1708 DENNISON ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T04:05:24.000
Status
Closed
Created Date
2018-02-23T04:05:24.000
Update Date
2018-02-24T13:41:02.000
Closed Date
2018-02-24T13:41:02.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476614.80586313
Y Coordinate
6971342.91350197
Lat Long Location
1708 DENNISON ST, DALLAS, TX 75212
Unique Key
1313906681
18-00106112
Service Request Number: 18-00106112 • Address: 6501 AUTUMN WOODS TRL, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00106112
Address
6501 AUTUMN WOODS TRL, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-10T14:58:24.000
Status
Closed
Created Date
2018-03-09T14:58:24.000
Update Date
2018-03-10T08:57:53.000
Closed Date
2018-03-10T08:57:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480367.23178199
Y Coordinate
6930382.24572801
Lat Long Location
6501 AUTUMN WOODS TRL, DALLAS, TX 75232
Unique Key
1315951960
18-00069854
Service Request Number: 18-00069854 • Address: 12546 BURNING LOG LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00069854
Address
12546 BURNING LOG LN, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T20:53:34.000
Status
Closed
Created Date
2018-02-16T20:53:34.000
Update Date
2018-02-17T07:54:48.000
Closed Date
2018-02-17T07:54:48.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2509744.17955978
Y Coordinate
7021258.88015737
Lat Long Location
12546 BURNING LOG LN, DALLAS, TX 75243
Unique Key
1313195608
17-00527676
Service Request Number: 17-00527676 • Address: 1700 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00527676
Address
1700 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
Traffic Violations - Chronic (Evenings) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-08T15:15:41.000
Status
Closed
Created Date
2017-10-25T15:15:41.000
Update Date
2017-10-26T13:13:24.000
Closed Date
2017-10-26T13:13:25.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2476323.04982436
Y Coordinate
6948954.83817341
Lat Long Location
1700 W ILLINOIS AVE, DALLAS, TX 75224
Unique Key
1300590007
18-00080703
Service Request Number: 18-00080703 • Address: 2317 EL CAPITAN DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00080703
Address
2317 EL CAPITAN DR, DALLAS, TX 75228
City Council District
9
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T19:53:18.000
Status
Closed
Created Date
2018-02-23T19:53:18.000
Update Date
2018-02-24T17:48:50.000
Closed Date
2018-02-24T17:48:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2529612.30633517
Y Coordinate
6998904.49146279
Lat Long Location
2317 EL CAPITAN DR, DALLAS, TX 75228
Unique Key
1314046140
18-00102268
Service Request Number: 18-00102268 • Address: 5034 CORRIGAN CT, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00102268
Address
5034 CORRIGAN CT, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-09T00:44:20.000
Status
Closed
Created Date
2018-03-08T00:44:20.000
Update Date
2018-03-11T16:04:51.000
Closed Date
2018-03-11T16:04:50.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499851.55465459
Y Coordinate
6939048.35179431
Lat Long Location
5034 CORRIGAN CT, DALLAS, TX 75241
Unique Key
1315686813
17-00528247
Service Request Number: 17-00528247 • Address: 10609 BLACK WALNUT DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00528247
Address
10609 BLACK WALNUT DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-27T07:42:21.000
Status
Closed
Created Date
2017-10-26T07:42:21.000
Update Date
2017-10-26T15:49:32.000
Closed Date
2017-10-26T15:49:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2518659.78008899
Y Coordinate
7019701.5541421
Lat Long Location
10609 BLACK WALNUT DR, DALLAS, TX 75243
Unique Key
1300647868
18-00067975
Service Request Number: 18-00067975 • Address: 4500 BERNAL DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00067975
Address
4500 BERNAL DR, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T07:24:56.000
Status
Closed
Created Date
2018-02-16T07:24:56.000
Update Date
2018-02-17T07:56:23.000
Closed Date
2018-02-17T07:56:22.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2462051.00903392
Y Coordinate
6973449.3089168
Lat Long Location
4500 BERNAL DR, DALLAS, TX 75212
Unique Key
1313063121
18-00079774
Service Request Number: 18-00079774 • Address: 13316 VIDA LN, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00079774
Address
13316 VIDA LN, DALLAS, TX 75253
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-02T12:36:48.000
Status
Closed
Created Date
2018-02-23T12:36:48.000
Update Date
2018-02-24T11:48:55.000
Closed Date
2018-02-24T11:48:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2552456.30456409
Y Coordinate
6936209.93647462
Lat Long Location
13316 VIDA LN, DALLAS, TX 75253
Unique Key
1313974559
17-00365872
Service Request Number: 17-00365872 • Address: 2623 PROVINCE LN, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00365872
Address
2623 PROVINCE LN, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-09-06T12:46:21.000
Status
Closed
Created Date
2017-07-25T12:46:21.000
Update Date
2017-10-26T08:07:25.000
Closed Date
2017-10-26T08:07:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2530611.94364208
Y Coordinate
6987339.45363338
Lat Long Location
2623 PROVINCE LN, DALLAS, TX 75228
Unique Key
1286523112
18-00069122
Service Request Number: 18-00069122 • Address: 7306 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00069122
Address
7306 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T14:03:25.000
Status
Closed
Created Date
2018-02-16T14:03:25.000
Update Date
2018-02-17T07:55:25.000
Closed Date
2018-02-17T07:55:25.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2523185.63257684
Y Coordinate
6952629.07031201
Lat Long Location
7306 BARRETT DR, DALLAS, TX 75217
Unique Key
1313142384
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