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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00525582
Service Request Number: 17-00525582 • Address: 1735 LANSFORD AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00525582
Address
1735 LANSFORD AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-07T13:57:02.000
Status
Closed
Created Date
2017-10-24T13:57:02.000
Update Date
2017-10-26T09:15:24.000
Closed Date
2017-10-26T09:15:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476266.48725921
Y Coordinate
6952191.31712
Lat Long Location
1735 LANSFORD AVE, DALLAS, TX 75224
Unique Key
1300415873
18-00107321
Service Request Number: 18-00107321 • Address: 9503 ROYAL LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00107321
Address
9503 ROYAL LN, DALLAS, 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T16:01:06.000
Status
Closed
Created Date
2018-03-10T16:01:06.000
Update Date
2018-03-11T10:49:15.000
Closed Date
2018-03-11T10:49:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2509132.14237325
Y Coordinate
7012250.04153441
Lat Long Location
9503 ROYAL LN, DALLAS, 75243
Unique Key
1316048095
17-00529278
Service Request Number: 17-00529278 • Address: 1150 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00529278
Address
1150 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T13:44:24.000
Status
Closed
Created Date
2017-10-26T13:44:24.000
Update Date
2017-10-26T13:45:02.000
Closed Date
2017-10-26T13:45:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482808.29832713
Y Coordinate
6962689.0539253
Lat Long Location
1150 N BISHOP AVE, DALLAS, TX 75208
Unique Key
1300728563
18-00070448
Service Request Number: 18-00070448 • Address: 272 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00070448
Address
272 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-19T18:36:09.000
Status
Closed
Created Date
2018-02-17T18:36:09.000
Update Date
2018-02-18T00:33:47.000
Closed Date
2018-02-18T00:33:46.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2560463.58248161
Y Coordinate
6942396.4662932
Lat Long Location
272 W LAWSON RD, DALLAS, TX 75253
Unique Key
1313251258
18-00069561
Service Request Number: 18-00069561 • Address: 2307 HUDSPETH AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00069561
Address
2307 HUDSPETH AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T16:14:19.000
Status
Closed
Created Date
2018-02-16T16:14:19.000
Update Date
2018-02-17T07:55:16.000
Closed Date
2018-02-17T07:55:16.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494022.52031626
Y Coordinate
6944030.5573888
Lat Long Location
2307 HUDSPETH AVE, DALLAS, TX 75216
Unique Key
1313172010
18-00066294
Service Request Number: 18-00066294 • Address: 2736 MORGAN DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00066294
Address
2736 MORGAN DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-16T09:47:01.000
Status
Closed
Created Date
2018-02-15T09:47:01.000
Update Date
2018-02-17T17:06:57.000
Closed Date
2018-02-17T17:06:57.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498620.68337217
Y Coordinate
6924466.4424103
Lat Long Location
2736 MORGAN DR, DALLAS, TX 75241
Unique Key
1312944291
18-00079962
Service Request Number: 18-00079962 • Address: 3359 DARVANY DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00079962
Address
3359 DARVANY DR, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-07-02T13:53:59.000
Status
Closed
Created Date
2018-02-23T13:53:59.000
Update Date
2018-02-24T12:18:02.000
Closed Date
2018-02-24T12:18:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470121.70978945
Y Coordinate
7006305.95279704
Lat Long Location
3359 DARVANY DR, DALLAS, TX 75220
Unique Key
1313988468
18-00068397
Service Request Number: 18-00068397 • Address: 4000 COLE AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00068397
Address
4000 COLE AVE, DALLAS, TX 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T10:08:45.000
Status
Closed
Created Date
2018-02-16T10:08:45.000
Update Date
2018-02-17T07:49:40.000
Closed Date
2018-02-17T07:49:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2492424.39412622
Y Coordinate
6982768.84285461
Lat Long Location
4000 COLE AVE, DALLAS, TX 75204
Unique Key
1313093435
18-00081448
Service Request Number: 18-00081448 • Address: 1415 MELBOURNE AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
18-00081448
Address
1415 MELBOURNE AVE, DALLAS, TX 75224
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T20:21:08.000
Status
Closed
Created Date
2018-02-24T20:21:08.000
Update Date
2018-02-24T20:55:18.000
Closed Date
2018-02-24T20:55:18.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2477503.49163629
Y Coordinate
6950104.81684445
Lat Long Location
1415 MELBOURNE AVE, DALLAS, TX 75224
Unique Key
1314124497
18-00069752
Service Request Number: 18-00069752 • Address: 1715 ELMWOOD BLVD, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00069752
Address
1715 ELMWOOD BLVD, DALLAS, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T17:29:41.000
Status
Closed
Created Date
2018-02-16T17:29:41.000
Update Date
2018-02-17T07:55:08.000
Closed Date
2018-02-17T07:55:08.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476358.54076123
Y Coordinate
6951531.61423411
Lat Long Location
1715 ELMWOOD BLVD, DALLAS, 75224
Unique Key
1313187286
17-00523843
Service Request Number: 17-00523843 • Address: 5535 VICKERY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00523843
Address
5535 VICKERY BLVD, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:57:59.000
Status
Closed
Created Date
2017-10-23T15:57:59.000
Update Date
2017-10-26T08:40:07.000
Closed Date
2017-10-26T08:40:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498709.93574044
Y Coordinate
6986510.35136035
Lat Long Location
5535 VICKERY BLVD, DALLAS, TX 75206
Unique Key
1300269741
17-00521123
Service Request Number: 17-00521123 • Address: 318 W BROWNLEE AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00521123
Address
318 W BROWNLEE AVE, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-28T09:03:17.000
Status
Closed
Created Date
2017-10-21T09:03:17.000
Update Date
2017-10-25T14:31:24.000
Closed Date
2017-10-25T14:31:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2483008.09597245
Y Coordinate
6945425.58663376
Lat Long Location
318 W BROWNLEE AVE, DALLAS, TX 75224
Unique Key
1300015264
18-00080964
Service Request Number: 18-00080964 • Address: MONROE DR & WALNUT HILL LN, DALLAS, TX • City Council District: 6
Service Request Number
18-00080964
Address
MONROE DR & WALNUT HILL LN, DALLAS, TX
City Council District
6
Department
Street Services
Service Request Type
Lid Cover Missing-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T10:53:06.000
Status
Closed
Created Date
2018-02-24T10:53:06.000
Update Date
2018-02-24T11:04:35.000
Closed Date
2018-02-24T11:04:35.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466309.25633934
Y Coordinate
7007268.82460788
Lat Long Location
MONROE DR & WALNUT HILL LN, DALLAS, TX
Unique Key
1314083908
17-00520573
Service Request Number: 17-00520573 • Address: 5424 WESCOTT LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00520573
Address
5424 WESCOTT LN, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T15:25:13.000
Status
Closed
Created Date
2017-10-20T15:25:13.000
Update Date
2017-10-26T07:37:11.000
Closed Date
2017-10-26T07:37:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483067.30696186
Y Coordinate
7050887.81716535
Lat Long Location
5424 WESCOTT LN, DALLAS, TX 75287
Unique Key
1299953811
18-00069924
Service Request Number: 18-00069924 • Address: 10324 SHELBURNE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00069924
Address
10324 SHELBURNE DR, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T07:03:04.000
Status
Closed
Created Date
2018-02-17T07:03:04.000
Update Date
2018-02-17T07:49:44.000
Closed Date
2018-02-17T07:49:44.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2538461.40136566
Y Coordinate
6961461.03097226
Lat Long Location
10324 SHELBURNE DR, DALLAS, TX 75227
Unique Key
1313207511
17-00464855
Service Request Number: 17-00464855 • Address: 1538 COVER DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00464855
Address
1538 COVER DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-26T10:51:23.000
Status
Closed
Created Date
2017-09-15T10:51:23.000
Update Date
2017-10-26T14:28:11.000
Closed Date
2017-10-26T14:28:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493062.75022145
Y Coordinate
6929356.93491312
Lat Long Location
1538 COVER DR, DALLAS, TX 75241
Unique Key
1295058146
17-00527673
Service Request Number: 17-00527673 • Address: 3628 MOONSTONE DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00527673
Address
3628 MOONSTONE DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T15:14:20.000
Status
Closed
Created Date
2017-10-25T15:14:20.000
Update Date
2017-10-26T07:51:21.000
Closed Date
2017-10-26T07:51:21.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503295.23878304
Y Coordinate
6933410.57485478
Lat Long Location
3628 MOONSTONE DR, DALLAS, TX 75241
Unique Key
1300589758
18-00105402
Service Request Number: 18-00105402 • Address: 8242 CLEARSPRINGS RD, DALLAS, TX 75240 • City Council District: 11
Service Request Number
18-00105402
Address
8242 CLEARSPRINGS RD, DALLAS, TX 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-16T11:44:07.000
Status
Closed
Created Date
2018-03-09T11:44:07.000
Update Date
2018-03-10T15:51:56.000
Closed Date
2018-03-10T15:51:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2501453.09477929
Y Coordinate
7027757.23149302
Lat Long Location
8242 CLEARSPRINGS RD, DALLAS, TX 75240
Unique Key
1315908179
18-00136443
Service Request Number: 18-00136443 • Address: 2224 MORRELL AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00136443
Address
2224 MORRELL AVE, DALLAS, 75203
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-25T16:28:28.000
Status
Closed
Created Date
2018-03-26T16:28:28.000
Update Date
2018-04-23T06:08:51.000
Closed Date
2018-04-23T06:08:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493828.78996924
Y Coordinate
6956944.92100848
Lat Long Location
2224 MORRELL AVE, DALLAS, 75203
Unique Key
1318168445
18-00080189
Service Request Number: 18-00080189 • Address: 3212 NANDINA DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00080189
Address
3212 NANDINA DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T15:00:04.000
Status
Closed
Created Date
2018-02-23T15:00:04.000
Update Date
2018-02-24T20:23:33.000
Closed Date
2018-02-24T20:23:33.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501051.83086102
Y Coordinate
6924734.97011679
Lat Long Location
3212 NANDINA DR, DALLAS, TX 75241
Unique Key
1314003037
17-00526318
Service Request Number: 17-00526318 • Address: 1129 N BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00526318
Address
1129 N BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T21:08:29.000
Status
Closed
Created Date
2017-10-24T21:08:29.000
Update Date
2017-10-26T11:14:58.000
Closed Date
2017-10-26T11:14:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483985.56116502
Y Coordinate
6962421.63446378
Lat Long Location
1129 N BECKLEY AVE, DALLAS, TX 75203
Unique Key
1300479162
18-00070006
Service Request Number: 18-00070006 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070006
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T09:54:20.000
Status
Closed
Created Date
2018-02-17T09:54:20.000
Update Date
2018-02-17T09:55:02.000
Closed Date
2018-02-17T09:55:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313215161
17-00462391
Service Request Number: 17-00462391 • Address: 7915 TILLMAN ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00462391
Address
7915 TILLMAN ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Pooper Scooper - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-10-26T09:56:38.000
Status
Closed
Created Date
2017-09-14T09:56:38.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-22T09:56:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2526132.48015056
Y Coordinate
6958582.45651065
Lat Long Location
7915 TILLMAN ST, DALLAS, TX 75217
Unique Key
1294857425
18-00070001
Service Request Number: 18-00070001 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070001
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T09:49:50.000
Status
Closed
Created Date
2018-02-17T09:49:50.000
Update Date
2018-02-17T09:50:28.000
Closed Date
2018-02-17T09:50:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313214846
17-00528160
Service Request Number: 17-00528160 • Address: 6817 MCCALLUM BLVD, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00528160
Address
6817 MCCALLUM BLVD, DALLAS, TX 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-12-08T22:17:47.000
Status
Closed
Created Date
2017-10-25T22:17:47.000
Update Date
2017-10-26T10:51:36.000
Closed Date
2017-10-26T10:51:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494276.83902564
Y Coordinate
7046697.3633058
Lat Long Location
6817 MCCALLUM BLVD, DALLAS, TX 75252
Unique Key
1300631616
18-00068540
Service Request Number: 18-00068540 • Address: BITTER CREEK DR & HAPPY HOLLOW LN, DALLAS, TX • City Council District: 5
Service Request Number
18-00068540
Address
BITTER CREEK DR & HAPPY HOLLOW LN, DALLAS, TX
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T10:46:38.000
Status
Closed
Created Date
2018-02-16T10:46:38.000
Update Date
2018-02-17T07:56:02.000
Closed Date
2018-02-17T07:56:02.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2539965.77823245
Y Coordinate
6953851.76524568
Lat Long Location
BITTER CREEK DR & HAPPY HOLLOW LN, DALLAS, TX
Unique Key
1313103285
18-00080836
Service Request Number: 18-00080836 • Address: 1509 REYNOLDSTON LN, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00080836
Address
1509 REYNOLDSTON LN, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-07T08:39:26.000
Status
Closed
Created Date
2018-02-24T08:39:26.000
Update Date
2018-02-24T08:47:37.000
Closed Date
2018-02-24T08:47:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477399.62970822
Y Coordinate
6933146.26453016
Lat Long Location
1509 REYNOLDSTON LN, DALLAS, TX 75232
Unique Key
1314073508
17-00528078
Service Request Number: 17-00528078 • Address: FOREST LN & L B J SERV S, DALLAS, TX • City Council District: 6
Service Request Number
17-00528078
Address
FOREST LN & L B J SERV S, DALLAS, TX
City Council District
6
Department
Street Services
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-01T18:23:35.000
Status
Closed
Created Date
2017-10-25T18:23:35.000
Update Date
2017-10-26T07:21:49.000
Closed Date
2017-10-26T07:21:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2462775.24501645
Y Coordinate
7017378.0861071
Lat Long Location
FOREST LN & L B J SERV S, DALLAS, TX
Unique Key
1300622405
17-00527119
Service Request Number: 17-00527119 • Address: 11222 ST MICHAELS DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00527119
Address
11222 ST MICHAELS DR, DALLAS, TX 75230
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T11:34:54.000
Status
Closed
Created Date
2017-10-25T11:34:54.000
Update Date
2017-10-26T07:55:32.000
Closed Date
2017-10-26T07:55:32.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496322.57304565
Y Coordinate
7014970.40326538
Lat Long Location
11222 ST MICHAELS DR, DALLAS, TX 75230
Unique Key
1300551159
17-00523561
Service Request Number: 17-00523561 • Address: 614 GREEN COVE LN, DALLAS, TX 75232 • City Council District: 4
Service Request Number
17-00523561
Address
614 GREEN COVE LN, DALLAS, TX 75232
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T14:52:12.000
Status
Closed
Created Date
2017-10-23T14:52:12.000
Update Date
2017-10-26T09:02:07.000
Closed Date
2017-10-26T09:02:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481563.17528728
Y Coordinate
6936667.99180488
Lat Long Location
614 GREEN COVE LN, DALLAS, TX 75232
Unique Key
1300251641
18-00070447
Service Request Number: 18-00070447 • Address: 6700 UMPHRESS RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00070447
Address
6700 UMPHRESS RD, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T18:33:24.000
Status
Closed
Created Date
2018-02-17T18:33:24.000
Update Date
2018-02-17T19:37:37.000
Closed Date
2018-02-17T19:37:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2520026.44404537
Y Coordinate
6957229.26781045
Lat Long Location
6700 UMPHRESS RD, DALLAS, TX 75217
Unique Key
1313251151
18-00070020
Service Request Number: 18-00070020 • Address: W LAWSON RD & LASATER RD, DALLAS, TX • City Council District: 8
Service Request Number
18-00070020
Address
W LAWSON RD & LASATER RD, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-30T10:13:59.000
Status
Closed
Created Date
2018-02-17T10:13:59.000
Update Date
2018-02-17T10:17:58.000
Closed Date
2018-02-17T10:17:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2561397.65071455
Y Coordinate
6943373.9315736
Lat Long Location
W LAWSON RD & LASATER RD, DALLAS, TX
Unique Key
1313216392
17-00525125
Service Request Number: 17-00525125 • Address: 8215 FOREST LN, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00525125
Address
8215 FOREST LN, DALLAS, 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-07T11:19:43.000
Status
Closed
Created Date
2017-10-24T11:19:43.000
Update Date
2017-10-25T14:21:15.000
Closed Date
2017-10-25T14:21:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2501689.93364381
Y Coordinate
7018182.78298927
Lat Long Location
8215 FOREST LN, DALLAS, 75243
Unique Key
1300383551
17-00503480
Service Request Number: 17-00503480 • Address: 2822 MACON ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00503480
Address
2822 MACON ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T09:43:37.000
Status
Closed
Created Date
2017-10-10T09:43:37.000
Update Date
2017-10-25T15:27:18.000
Closed Date
2017-10-25T15:27:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506874.73957113
Y Coordinate
6960498.25132908
Lat Long Location
2822 MACON ST, DALLAS, TX 75215
Unique Key
1298510133
17-00528167
Service Request Number: 17-00528167 • Address: 2608 PLAZA BLVD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00528167
Address
2608 PLAZA BLVD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T22:34:44.000
Status
Closed
Created Date
2017-10-25T22:34:44.000
Update Date
2017-10-26T16:12:46.000
Closed Date
2017-10-26T16:12:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497979.80570948
Y Coordinate
6925576.8689607
Lat Long Location
2608 PLAZA BLVD, DALLAS, TX 75241
Unique Key
1300632120
17-00527536
Service Request Number: 17-00527536 • Address: 5804 CARACAS DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00527536
Address
5804 CARACAS DR, DALLAS, TX 75232
City Council District
3
Department
Street Services
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-11-14T14:22:15.000
Status
Closed
Created Date
2017-10-25T14:22:15.000
Update Date
2017-10-26T10:33:45.000
Closed Date
2017-10-26T10:33:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477466.35212004
Y Coordinate
6933096.37899162
Lat Long Location
5804 CARACAS DR, DALLAS, TX 75232
Unique Key
1300579828
18-00069650
Service Request Number: 18-00069650 • Address: 8563 STILLWATER CIR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00069650
Address
8563 STILLWATER CIR, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T16:41:00.000
Status
Closed
Created Date
2018-02-16T16:41:00.000
Update Date
2018-02-17T07:55:14.000
Closed Date
2018-02-17T07:55:14.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504237.89997584
Y Coordinate
7013866.01951997
Lat Long Location
8563 STILLWATER CIR, DALLAS, TX 75243
Unique Key
1313179979
18-00105744
Service Request Number: 18-00105744 • Address: 5440 BONITA AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
18-00105744
Address
5440 BONITA AVE, DALLAS, TX 75206
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-10T13:25:37.000
Status
Closed
Created Date
2018-03-09T13:25:37.000
Update Date
2018-03-11T07:52:33.000
Closed Date
2018-03-11T07:52:32.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497984.3983006
Y Coordinate
6984933.41293942
Lat Long Location
5440 BONITA AVE, DALLAS, TX 75206
Unique Key
1315929932
17-00527599
Service Request Number: 17-00527599 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00527599
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T14:45:57.000
Status
Closed
Created Date
2017-10-25T14:45:57.000
Update Date
2017-10-25T14:46:35.000
Closed Date
2017-10-25T14:46:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300584461
17-00523894
Service Request Number: 17-00523894 • Address: 7145 CANONGATE DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00523894
Address
7145 CANONGATE DR, DALLAS, TX 75248
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T16:13:05.000
Status
Closed
Created Date
2017-10-23T16:13:05.000
Update Date
2017-10-26T09:32:19.000
Closed Date
2017-10-26T09:32:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495194.15470482
Y Coordinate
7043664.97108762
Lat Long Location
7145 CANONGATE DR, DALLAS, TX 75248
Unique Key
1300274643
17-00337959
Service Request Number: 17-00337959 • Address: FLOYD ST & ST JOSEPH ST, DALLAS, TX • City Council District: 14
Service Request Number
17-00337959
Address
FLOYD ST & ST JOSEPH ST, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T08:38:10.000
Status
Closed
Created Date
2017-07-12T08:38:10.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-08-11T15:40:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497157.41881652
Y Coordinate
6975796.03724421
Lat Long Location
FLOYD ST & ST JOSEPH ST, DALLAS, TX
Unique Key
1284153790
17-00518010
Service Request Number: 17-00518010 • Address: 902 E WOODIN BLVD, DALLAS, 75216 • City Council District: 4
Service Request Number
17-00518010
Address
902 E WOODIN BLVD, DALLAS, 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-13T10:44:57.000
Status
Closed
Created Date
2017-10-19T10:44:57.000
Update Date
2017-10-26T13:23:59.000
Closed Date
2017-10-26T13:23:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487587.46308443
Y Coordinate
6950027.26999337
Lat Long Location
902 E WOODIN BLVD, DALLAS, 75216
Unique Key
1299757320
18-00067935
Service Request Number: 18-00067935 • Address: 6565 COMPASS RIDGE DR, DALLAS, TX 75249 • City Council District: 3
Service Request Number
18-00067935
Address
6565 COMPASS RIDGE DR, DALLAS, TX 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T04:38:51.000
Status
Closed
Created Date
2018-02-16T04:38:51.000
Update Date
2018-02-17T07:56:30.000
Closed Date
2018-02-17T07:56:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2438529.77839586
Y Coordinate
6921767.9019526
Lat Long Location
6565 COMPASS RIDGE DR, DALLAS, TX 75249
Unique Key
1313058460
18-00106167
Service Request Number: 18-00106167 • Address: 2525 TURTLE CREEK BLVD, DALLAS, TX 75219 • City Council District: 14
Service Request Number
18-00106167
Address
2525 TURTLE CREEK BLVD, DALLAS, TX 75219
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T15:09:03.000
Status
Closed
Created Date
2018-03-09T15:09:03.000
Update Date
2018-03-10T16:48:11.000
Closed Date
2018-03-10T16:48:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487848.39289145
Y Coordinate
6978814.55721806
Lat Long Location
2525 TURTLE CREEK BLVD, DALLAS, TX 75219
Unique Key
1315955017
17-00485522
Service Request Number: 17-00485522 • Address: 6120 WOFFORD DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00485522
Address
6120 WOFFORD DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-04T08:56:06.000
Status
Closed
Created Date
2017-09-28T08:56:06.000
Update Date
2017-10-25T16:02:54.000
Closed Date
2017-10-25T16:02:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516691.27282269
Y Coordinate
6967710.17616445
Lat Long Location
6120 WOFFORD DR, DALLAS, TX 75227
Unique Key
1296801895
17-00522966
Service Request Number: 17-00522966 • Address: 6400 ABRAMS CT, DALLAS, TX 75231 • City Council District: 9
Service Request Number
17-00522966
Address
6400 ABRAMS CT, DALLAS, TX 75231
City Council District
9
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-29T11:22:45.000
Status
Closed
Created Date
2017-10-23T11:22:45.000
Update Date
2017-10-25T15:25:34.000
Closed Date
2017-10-25T15:25:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2507397.06291305
Y Coordinate
7000792.59730344
Lat Long Location
6400 ABRAMS CT, DALLAS, TX 75231
Unique Key
1300211633
18-00067927
Service Request Number: 18-00067927 • Address: GUS THOMASSON RD & MATERHORN DR, DALLAS, TX • City Council District: 9
Service Request Number
18-00067927
Address
GUS THOMASSON RD & MATERHORN DR, DALLAS, TX
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T02:26:12.000
Status
Closed
Created Date
2018-02-16T02:26:12.000
Update Date
2018-02-17T07:56:31.000
Closed Date
2018-02-17T07:56:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Web
X Coordinate
2532464.3210037
Y Coordinate
6991600.25116795
Lat Long Location
GUS THOMASSON RD & MATERHORN DR, DALLAS, TX
Unique Key
1313056991
18-00107427
Service Request Number: 18-00107427 • Address: 4632 LUZON ST, DALLAS, TX 75216 • City Council District: 7
Service Request Number
18-00107427
Address
4632 LUZON ST, DALLAS, TX 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T19:34:07.000
Status
Closed
Created Date
2018-03-10T19:34:07.000
Update Date
2018-03-10T23:59:02.000
Closed Date
2018-03-10T23:59:02.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508625.70917287
Y Coordinate
6945932.29011952
Lat Long Location
4632 LUZON ST, DALLAS, TX 75216
Unique Key
1316058008
17-00598487
Service Request Number: 17-00598487 • Address: 404 S BEACON ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00598487
Address
404 S BEACON ST, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-02-23T14:29:13.000
Status
Closed
Created Date
2017-12-17T14:29:13.000
Update Date
2018-02-17T17:03:07.000
Closed Date
2018-02-17T17:03:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2504986.65666906
Y Coordinate
6978135.25713306
Lat Long Location
404 S BEACON ST, DALLAS, TX 75223
Unique Key
1306408276
18-00069935
Service Request Number: 18-00069935 • Address: 8120 S CENTRAL EXPY, DALLAS, TX 75216 • City Council District: 7
Service Request Number
18-00069935
Address
8120 S CENTRAL EXPY, DALLAS, TX 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T07:50:42.000
Status
Closed
Created Date
2018-02-17T07:50:42.000
Update Date
2018-02-17T09:25:02.000
Closed Date
2018-02-17T09:25:02.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506418.8499581
Y Coordinate
6945415.14652658
Lat Long Location
8120 S CENTRAL EXPY, DALLAS, TX 75216
Unique Key
1313208772
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