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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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17-00447552
Service Request Number: 17-00447552 • Address: 2630 RIPPLE RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00447552
Address
2630 RIPPLE RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-04T11:14:30.000
Status
Closed
Created Date
2017-09-06T11:14:30.000
Update Date
2017-10-26T14:26:25.000
Closed Date
2017-10-26T14:26:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2498344.12521745
Y Coordinate
6933750.45996036
Lat Long Location
2630 RIPPLE RD, DALLAS, TX 75241
Unique Key
1293620050
17-00472942
Service Request Number: 17-00472942 • Address: 2464 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00472942
Address
2464 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-11-04T12:33:23.000
Status
Closed
Created Date
2017-09-20T12:33:23.000
Update Date
2017-10-26T10:13:42.000
Closed Date
2017-10-26T10:13:42.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2473233.97756978
Y Coordinate
6943540.30045987
Lat Long Location
2464 W KIEST BLVD, DALLAS, TX 75233
Unique Key
1295725381
17-00527732
Service Request Number: 17-00527732 • Address: 730 EDGEMONT AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527732
Address
730 EDGEMONT AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T15:41:10.000
Status
Closed
Created Date
2017-10-25T15:41:10.000
Update Date
2017-10-26T07:51:34.000
Closed Date
2017-10-26T07:51:34.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487274.08281392
Y Coordinate
6952492.66983353
Lat Long Location
730 EDGEMONT AVE, DALLAS, TX 75216
Unique Key
1300594621
17-00523744
Service Request Number: 17-00523744 • Address: 2506 HEALEY DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00523744
Address
2506 HEALEY DR, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:33:13.000
Status
Closed
Created Date
2017-10-23T15:33:13.000
Update Date
2017-10-26T13:52:10.000
Closed Date
2017-10-26T13:52:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2529780.26673541
Y Coordinate
6987718.68034224
Lat Long Location
2506 HEALEY DR, DALLAS, TX 75228
Unique Key
1300262873
17-00496674
Service Request Number: 17-00496674 • Address: 7517 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00496674
Address
7517 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-04T10:24:39.000
Status
Closed
Created Date
2017-10-05T10:24:39.000
Update Date
2017-10-26T07:51:05.000
Closed Date
2017-10-26T07:51:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2523984.60679756
Y Coordinate
6968367.31024501
Lat Long Location
7517 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1297895618
17-00501854
Service Request Number: 17-00501854 • Address: 9452 WHITEHURST DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00501854
Address
9452 WHITEHURST DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-18T11:02:54.000
Status
Closed
Created Date
2017-10-09T11:02:54.000
Update Date
2017-10-26T12:21:28.000
Closed Date
2017-10-26T12:21:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2509997.65162517
Y Coordinate
7015515.38524062
Lat Long Location
9452 WHITEHURST DR, DALLAS, TX 75243
Unique Key
1298375139
17-00332154
Service Request Number: 17-00332154 • Address: 1624 S BARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00332154
Address
1624 S BARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-24T08:19:18.000
Status
Closed
Created Date
2017-07-10T08:19:18.000
Update Date
2017-11-22T14:12:58.000
Closed Date
2017-11-22T14:12:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2506934.9855358
Y Coordinate
6972805.72900584
Lat Long Location
1624 S BARRY AVE, DALLAS, TX 75223
Unique Key
1283568228
17-00559699
Service Request Number: 17-00559699 • Address: 4244 IDAHO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00559699
Address
4244 IDAHO AVE, DALLAS, TX 75216
City Council District
4
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-12-04T11:06:11.000
Status
Closed
Created Date
2017-11-16T11:06:11.000
Update Date
2017-11-22T08:17:07.000
Closed Date
2017-11-22T08:17:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487849.28210532
Y Coordinate
6939108.42949348
Lat Long Location
4244 IDAHO AVE, DALLAS, TX 75216
Unique Key
1303260697
17-00567569
Service Request Number: 17-00567569 • Address: 4222 ELSIE FAYE HEGGINS ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00567569
Address
4222 ELSIE FAYE HEGGINS ST, DALLAS, TX 75210
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-12-08T09:05:38.000
Status
Closed
Created Date
2017-11-22T09:05:38.000
Update Date
2017-11-22T09:06:54.000
Closed Date
2017-11-22T09:06:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509329.84581663
Y Coordinate
6966647.16891312
Lat Long Location
4222 ELSIE FAYE HEGGINS ST, DALLAS, TX 75210
Unique Key
1303940023
17-00458903
Service Request Number: 17-00458903 • Address: 4618 GURLEY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00458903
Address
4618 GURLEY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-14T14:21:30.000
Status
Closed
Created Date
2017-09-12T14:21:30.000
Update Date
2017-11-22T14:08:47.000
Closed Date
2017-11-22T14:08:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503496.49391529
Y Coordinate
6973616.27053607
Lat Long Location
4618 GURLEY AVE, DALLAS, TX 75223
Unique Key
1294562620
17-00393500
Service Request Number: 17-00393500 • Address: LAZY RIVER DR & RHAPSODY LN, DALLAS, 75241 • City Council District: 3
Service Request Number
17-00393500
Address
LAZY RIVER DR & RHAPSODY LN, DALLAS, 75241
City Council District
3
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-22T08:50:40.000
Status
Closed
Created Date
2017-08-08T08:50:40.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-08-15T11:13:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491081.97828087
Y Coordinate
6930575.51571567
Lat Long Location
LAZY RIVER DR & RHAPSODY LN, DALLAS, 75241
Unique Key
1288901095
17-00527024
Service Request Number: 17-00527024 • Address: 11760 FERGUSON RD, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00527024
Address
11760 FERGUSON RD, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-24T11:06:24.000
Status
Closed
Created Date
2017-10-25T11:06:24.000
Update Date
2017-10-25T15:37:19.000
Closed Date
2017-10-25T15:37:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2536677.25505733
Y Coordinate
6999023.36009288
Lat Long Location
11760 FERGUSON RD, DALLAS, TX 75228
Unique Key
1300544987
18-00108190
Service Request Number: 18-00108190 • Address: 3107 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
18-00108190
Address
3107 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-19T00:39:17.000
Status
Closed
Created Date
2018-03-12T00:39:17.000
Update Date
2018-03-12T00:44:23.000
Closed Date
2018-03-12T00:44:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469871.43731346
Y Coordinate
6927761.06156507
Lat Long Location
3107 W CAMP WISDOM RD, DALLAS, TX 75237
Unique Key
1316128269
18-00186187
Service Request Number: 18-00186187 • Address: N PEARL ST & WOODALL RODGERS SERV N, DALLAS, TX • City Council District: 14
Service Request Number
18-00186187
Address
N PEARL ST & WOODALL RODGERS SERV N, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-27T23:23:50.000
Status
Closed
Created Date
2018-04-22T23:23:50.000
Update Date
2018-04-23T07:27:27.000
Closed Date
2018-04-23T07:27:30.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2490677.19175481
Y Coordinate
6974840.75772601
Lat Long Location
N PEARL ST & WOODALL RODGERS SERV N, DALLAS, TX
Unique Key
1322442315
18-00064090
Service Request Number: 18-00064090 • Address: 2615 SEEDLING LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00064090
Address
2615 SEEDLING LN, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-15T08:09:49.000
Status
Closed
Created Date
2018-02-14T08:09:49.000
Update Date
2018-03-11T21:30:14.000
Closed Date
2018-03-11T21:30:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2468829.08706174
Y Coordinate
7047479.43096107
Lat Long Location
2615 SEEDLING LN, DALLAS, TX 75287
Unique Key
1312774760
18-00081326
Service Request Number: 18-00081326 • Address: WESTERN ST & DRYDEN DR, DALLAS, TX • City Council District: 1
Service Request Number
18-00081326
Address
WESTERN ST & DRYDEN DR, DALLAS, TX
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T16:27:08.000
Status
Closed
Created Date
2018-02-24T16:27:08.000
Update Date
2018-02-24T17:47:46.000
Closed Date
2018-02-24T17:47:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2465060.14544295
Y Coordinate
6952316.85946996
Lat Long Location
WESTERN ST & DRYDEN DR, DALLAS, TX
Unique Key
1314111970
18-00106905
Service Request Number: 18-00106905 • Address: 1213 PRESIDIO AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00106905
Address
1213 PRESIDIO AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-15T09:18:38.000
Status
Closed
Created Date
2018-03-10T09:18:38.000
Update Date
2018-03-11T08:52:21.000
Closed Date
2018-03-11T08:52:21.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488706.94731749
Y Coordinate
6942335.13046951
Lat Long Location
1213 PRESIDIO AVE, DALLAS, 75216
Unique Key
1316017731
17-00513324
Service Request Number: 17-00513324 • Address: 2265 SPRINGHILL DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00513324
Address
2265 SPRINGHILL DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-25T16:57:58.000
Status
Closed
Created Date
2017-10-16T16:57:58.000
Update Date
2017-10-26T12:23:55.000
Closed Date
2017-10-26T12:23:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2521183.02320527
Y Coordinate
6983684.12227506
Lat Long Location
2265 SPRINGHILL DR, DALLAS, TX 75228
Unique Key
1299363428
18-00129835
Service Request Number: 18-00129835 • Address: 3985 PARK LN, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00129835
Address
3985 PARK LN, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-06-15T16:11:53.000
Status
Closed
Created Date
2018-03-22T16:11:53.000
Update Date
2018-03-24T14:44:13.000
Closed Date
2018-03-24T14:44:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2475954.33026601
Y Coordinate
7005397.25676222
Lat Long Location
3985 PARK LN, DALLAS, TX 75220
Unique Key
1317684380
18-00068364
Service Request Number: 18-00068364 • Address: 6238 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00068364
Address
6238 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2018-04-02T09:56:45.000
Status
Closed
Created Date
2018-02-16T09:56:45.000
Update Date
2018-02-17T07:56:01.000
Closed Date
2018-02-17T07:56:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2518191.37261926
Y Coordinate
6969553.12258935
Lat Long Location
6238 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1313090924
18-00058121
Service Request Number: 18-00058121 • Address: 3799 W NORTHWEST HWY, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00058121
Address
3799 W NORTHWEST HWY, DALLAS, 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T15:32:17.000
Status
Closed
Created Date
2018-02-09T15:32:17.000
Update Date
2018-02-17T12:59:28.000
Closed Date
2018-02-17T12:59:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2474281.67966967
Y Coordinate
7000448.65405241
Lat Long Location
3799 W NORTHWEST HWY, DALLAS, 75220
Unique Key
1312225832
17-00526606
Service Request Number: 17-00526606 • Address: 10878 CROOKED CREEK CT, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00526606
Address
10878 CROOKED CREEK CT, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T08:46:33.000
Status
Closed
Created Date
2017-10-25T08:46:33.000
Update Date
2017-10-25T16:51:42.000
Closed Date
2017-10-25T16:51:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483517.56420346
Y Coordinate
7013020.39427211
Lat Long Location
10878 CROOKED CREEK CT, DALLAS, TX 75229
Unique Key
1300515503
17-00522328
Service Request Number: 17-00522328 • Address: 14010 CARILLON DR, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00522328
Address
14010 CARILLON DR, DALLAS, TX 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T07:46:50.000
Status
Closed
Created Date
2017-10-23T07:46:50.000
Update Date
2017-10-26T16:09:36.000
Closed Date
2017-10-26T15:33:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2497944.85245267
Y Coordinate
7028880.48214082
Lat Long Location
14010 CARILLON DR, DALLAS, TX 75240
Unique Key
1300167051
17-00524451
Service Request Number: 17-00524451 • Address: 3839 GANNON LN, DALLAS, TX 75237 • City Council District: 8
Service Request Number
17-00524451
Address
3839 GANNON LN, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-23T08:10:19.000
Status
Closed
Created Date
2017-10-24T08:10:19.000
Update Date
2017-10-26T15:41:23.000
Closed Date
2017-10-26T15:41:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2466436.1549873
Y Coordinate
6924139.92580185
Lat Long Location
3839 GANNON LN, DALLAS, TX 75237
Unique Key
1300333857
18-00069905
Service Request Number: 18-00069905 • Address: 7016 BONNIE VIEW RD, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00069905
Address
7016 BONNIE VIEW RD, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T02:53:24.000
Status
Closed
Created Date
2018-02-17T02:53:24.000
Update Date
2018-02-17T07:49:51.000
Closed Date
2018-02-17T07:49:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2506406.59260376
Y Coordinate
6927467.19158932
Lat Long Location
7016 BONNIE VIEW RD, DALLAS, 75241
Unique Key
1313203813
17-00524100
Service Request Number: 17-00524100 • Address: 1331 ALASKA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00524100
Address
1331 ALASKA AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T17:15:44.000
Status
Closed
Created Date
2017-10-23T17:15:44.000
Update Date
2017-10-26T14:46:03.000
Closed Date
2017-10-26T14:46:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486373.53795117
Y Coordinate
6953600.08250433
Lat Long Location
1331 ALASKA AVE, DALLAS, TX 75216
Unique Key
1300291559
17-00528298
Service Request Number: 17-00528298 • Address: 16012 WINDY MEADOW DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00528298
Address
16012 WINDY MEADOW DR, DALLAS, TX 75248
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T08:12:26.000
Status
Closed
Created Date
2017-10-26T08:12:26.000
Update Date
2017-10-26T13:37:03.000
Closed Date
2017-10-26T13:37:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494529.93656988
Y Coordinate
7040607.39507185
Lat Long Location
16012 WINDY MEADOW DR, DALLAS, TX 75248
Unique Key
1300652424
18-00068788
Service Request Number: 18-00068788 • Address: 2711 BOYNTON ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00068788
Address
2711 BOYNTON ST, DALLAS, TX 75212
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T11:59:56.000
Status
Closed
Created Date
2018-02-16T11:59:56.000
Update Date
2018-02-17T11:28:22.000
Closed Date
2018-02-17T11:28:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2472490.04517913
Y Coordinate
6969134.99541082
Lat Long Location
2711 BOYNTON ST, DALLAS, TX 75212
Unique Key
1313120062
17-00525249
Service Request Number: 17-00525249 • Address: 10000 SHADOW WAY, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00525249
Address
10000 SHADOW WAY, DALLAS, 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-21T11:59:31.000
Status
Closed
Created Date
2017-10-24T11:59:31.000
Update Date
2017-10-26T16:28:51.000
Closed Date
2017-10-26T16:28:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516840.23636353
Y Coordinate
7021123.38216322
Lat Long Location
10000 SHADOW WAY, DALLAS, 75243
Unique Key
1300392480
18-00070303
Service Request Number: 18-00070303 • Address: TANTOR RD & X ST, DALLAS, TX • City Council District: 6
Service Request Number
18-00070303
Address
TANTOR RD & X ST, DALLAS, TX
City Council District
6
Department
Street Services
Service Request Type
High Water Alarms Flooded Roadway Warning System - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-19T14:54:29.000
Status
Closed
Created Date
2018-02-17T14:54:29.000
Update Date
2018-02-17T17:14:10.000
Closed Date
2018-02-17T17:14:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2455600.11456897
Y Coordinate
7010318.18985979
Lat Long Location
TANTOR RD & X ST, DALLAS, TX
Unique Key
1313238873
18-00065656
Service Request Number: 18-00065656 • Address: 13200 MEANDERING WAY, DALLAS, TX 75240 • City Council District: 11
Service Request Number
18-00065656
Address
13200 MEANDERING WAY, DALLAS, TX 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-22T18:06:39.000
Status
Closed
Created Date
2018-02-14T18:06:39.000
Update Date
2018-02-17T15:15:54.000
Closed Date
2018-02-17T15:15:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2497725.66042318
Y Coordinate
7024864.52456673
Lat Long Location
13200 MEANDERING WAY, DALLAS, TX 75240
Unique Key
1312893751
18-00069194
Service Request Number: 18-00069194 • Address: 7218 HARRY HINES BLVD, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00069194
Address
7218 HARRY HINES BLVD, DALLAS, TX 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T14:25:43.000
Status
Closed
Created Date
2018-02-16T14:25:43.000
Update Date
2018-02-17T07:55:29.000
Closed Date
2018-02-17T07:55:29.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473439.05773662
Y Coordinate
6987920.87278568
Lat Long Location
7218 HARRY HINES BLVD, DALLAS, TX 75235
Unique Key
1313147134
17-00207027
Service Request Number: 17-00207027 • Address: 5618 MCCOMMAS BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00207027
Address
5618 MCCOMMAS BLVD, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-23T09:22:32.000
Status
Closed
Created Date
2017-05-03T09:22:32.000
Update Date
2017-10-25T16:05:15.000
Closed Date
2017-10-25T16:05:15.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499291.01417101
Y Coordinate
6989220.85718653
Lat Long Location
5618 MCCOMMAS BLVD, DALLAS, TX 75206
Unique Key
1268992893
18-00070010
Service Request Number: 18-00070010 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070010
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T10:01:40.000
Status
Closed
Created Date
2018-02-17T10:01:40.000
Update Date
2018-02-17T10:02:23.000
Closed Date
2018-02-17T10:02:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313215512
18-00070033
Service Request Number: 18-00070033 • Address: 800 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00070033
Address
800 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T10:26:33.000
Status
Closed
Created Date
2018-02-17T10:26:33.000
Update Date
2018-02-17T10:27:38.000
Closed Date
2018-02-17T10:27:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503753.80524517
Y Coordinate
6974938.01677411
Lat Long Location
800 S FITZHUGH AVE, DALLAS, TX 75223
Unique Key
1313217466
17-00523670
Service Request Number: 17-00523670 • Address: 2310 CLEARVIEW CIR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00523670
Address
2310 CLEARVIEW CIR, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T15:13:19.000
Status
Closed
Created Date
2017-10-23T15:13:19.000
Update Date
2017-10-25T14:37:07.000
Closed Date
2017-10-25T14:37:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2474128.44447417
Y Coordinate
6947956.11945484
Lat Long Location
2310 CLEARVIEW CIR, DALLAS, TX 75224
Unique Key
1300257833
18-00058693
Service Request Number: 18-00058693 • Address: 1300 S FITZHUGH AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00058693
Address
1300 S FITZHUGH AVE, DALLAS, 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-21T20:28:26.000
Status
Closed
Created Date
2018-02-09T20:28:26.000
Update Date
2018-02-17T17:05:37.000
Closed Date
2018-02-17T17:05:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2505156.90959132
Y Coordinate
6973453.79090212
Lat Long Location
1300 S FITZHUGH AVE, DALLAS, 75223
Unique Key
1312270386
18-00081518
Service Request Number: 18-00081518 • Address: 8000 E MOCKINGBIRD LN, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00081518
Address
8000 E MOCKINGBIRD LN, DALLAS, TX 75218
City Council District
9
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T23:09:21.000
Status
Closed
Created Date
2018-02-24T23:09:21.000
Update Date
2018-02-24T23:55:53.000
Closed Date
2018-02-24T23:55:53.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514496.10676505
Y Coordinate
6997746.75265244
Lat Long Location
8000 E MOCKINGBIRD LN, DALLAS, TX 75218
Unique Key
1314132142
18-00127854
Service Request Number: 18-00127854 • Address: 2223 HARDING ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00127854
Address
2223 HARDING ST, DALLAS, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T18:45:50.000
Status
Closed
Created Date
2018-03-21T18:45:50.000
Update Date
2018-03-24T12:33:53.000
Closed Date
2018-03-24T12:33:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503861.76934469
Y Coordinate
6959322.02441853
Lat Long Location
2223 HARDING ST, DALLAS, 75215
Unique Key
1317544334
18-00070164
Service Request Number: 18-00070164 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070164
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T12:31:10.000
Status
Closed
Created Date
2018-02-17T12:31:10.000
Update Date
2018-02-17T12:32:04.000
Closed Date
2018-02-17T12:32:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313228576
18-00103923
Service Request Number: 18-00103923 • Address: 10222 DEER HOLLOW DR, DALLAS, TX 75249 • City Council District: 3
Service Request Number
18-00103923
Address
10222 DEER HOLLOW DR, DALLAS, TX 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-09T15:50:24.000
Status
Closed
Created Date
2018-03-08T15:50:24.000
Update Date
2018-03-10T12:39:55.000
Closed Date
2018-03-10T12:39:55.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2445841.50585225
Y Coordinate
6913371.51702426
Lat Long Location
10222 DEER HOLLOW DR, DALLAS, TX 75249
Unique Key
1315800228
17-00528221
Service Request Number: 17-00528221 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528221
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:11:42.000
Status
Closed
Created Date
2017-10-26T07:11:42.000
Update Date
2017-10-26T07:12:39.000
Closed Date
2017-10-26T07:12:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300645493
18-00070086
Service Request Number: 18-00070086 • Address: 1313 PRATER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00070086
Address
1313 PRATER RD, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T11:13:07.000
Status
Closed
Created Date
2018-02-17T11:13:07.000
Update Date
2018-02-17T11:45:41.000
Closed Date
2018-02-17T11:45:41.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2538384.40649491
Y Coordinate
6939110.93642262
Lat Long Location
1313 PRATER RD, DALLAS, TX 75217
Unique Key
1313221783
17-00524425
Service Request Number: 17-00524425 • Address: WILLIAMSON RD & W LAWTHER DR, DALLAS, • City Council District: 9
Service Request Number
17-00524425
Address
WILLIAMSON RD & W LAWTHER DR, DALLAS,
City Council District
9
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T08:00:21.000
Status
Closed
Created Date
2017-10-24T08:00:21.000
Update Date
2017-10-26T13:05:24.000
Closed Date
2017-10-26T13:05:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511314.48325229
Y Coordinate
6988408.52695061
Lat Long Location
WILLIAMSON RD & W LAWTHER DR, DALLAS,
Unique Key
1300331961
17-00528210
Service Request Number: 17-00528210 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528210
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T06:44:01.000
Status
Closed
Created Date
2017-10-26T06:44:01.000
Update Date
2017-10-26T06:44:53.000
Closed Date
2017-10-26T06:44:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300644340
18-00020258
Service Request Number: 18-00020258 • Address: 654 NEOMI AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00020258
Address
654 NEOMI AVE, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-02-28T09:04:11.000
Status
Closed
Created Date
2018-01-16T09:04:11.000
Update Date
2018-02-17T07:54:41.000
Closed Date
2018-02-17T07:54:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516932.5931429
Y Coordinate
6950777.90371693
Lat Long Location
654 NEOMI AVE, DALLAS, TX 75217
Unique Key
1309353462
17-00528217
Service Request Number: 17-00528217 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528217
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:06:14.000
Status
Closed
Created Date
2017-10-26T07:06:14.000
Update Date
2017-10-26T07:07:11.000
Closed Date
2017-10-26T07:07:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300645147
17-00490550
Service Request Number: 17-00490550 • Address: 7151 VINLAND ST, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00490550
Address
7151 VINLAND ST, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T08:45:49.000
Status
Closed
Created Date
2017-10-02T08:45:49.000
Update Date
2017-10-26T11:12:06.000
Closed Date
2017-10-26T11:12:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2525183.32706683
Y Coordinate
6974919.77904815
Lat Long Location
7151 VINLAND ST, DALLAS, TX 75227
Unique Key
1297401914
17-00527661
Service Request Number: 17-00527661 • Address: 14400 OVERVIEW DR, DALLAS, 75254 • City Council District: 11
Service Request Number
17-00527661
Address
14400 OVERVIEW DR, DALLAS, 75254
City Council District
11
Department
Park/Recreation Department
Service Request Type
Graffiti City Parks - PKR
Ert Estimated Response Time
4
Overall Service Request Due Date
2017-11-14T15:09:21.000
Status
Closed
Created Date
2017-10-25T15:09:21.000
Update Date
2017-10-26T14:40:00.000
Closed Date
2017-10-26T14:40:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498544.09606433
Y Coordinate
7031137.50724026
Lat Long Location
14400 OVERVIEW DR, DALLAS, 75254
Unique Key
1300588953
17-00481064
Service Request Number: 17-00481064 • Address: 410 N AKARD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
17-00481064
Address
410 N AKARD ST, DALLAS, TX 75201
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Unsanitary Conditions - DAS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-25T16:38:24.000
Status
Closed
Created Date
2017-09-25T16:38:24.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-26T12:14:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490851.39462136
Y Coordinate
6972052.75570746
Lat Long Location
410 N AKARD ST, DALLAS, TX 75201
Unique Key
1296413071
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