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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00107221
Service Request Number: 18-00107221 • Address: 7505 GREAT TRINITY FOREST WAY, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00107221
Address
7505 GREAT TRINITY FOREST WAY, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T13:42:21.000
Status
Closed
Created Date
2018-03-10T13:42:21.000
Update Date
2018-03-10T21:58:17.000
Closed Date
2018-03-10T21:58:17.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
USPS
X Coordinate
2524251.31462747
Y Coordinate
6947205.05427255
Lat Long Location
7505 GREAT TRINITY FOREST WAY, DALLAS, TX 75217
Unique Key
1316040386
17-00518304
Service Request Number: 17-00518304 • Address: 4901 GASTON AVE, DALLAS, TX • City Council District: 14
Service Request Number
17-00518304
Address
4901 GASTON AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-03T12:56:52.000
Status
Closed
Created Date
2017-10-19T12:56:52.000
Update Date
2017-10-26T10:38:21.000
Closed Date
2017-10-26T10:38:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2500236.37371127
Y Coordinate
6978443.77098137
Lat Long Location
4901 GASTON AVE, DALLAS, TX
Unique Key
1299778409
17-00529274
Service Request Number: 17-00529274 • Address: 2700 HARBINGER LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00529274
Address
2700 HARBINGER LN, DALLAS, TX 75287
City Council District
12
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:43:57.000
Status
Closed
Created Date
2017-10-26T13:43:57.000
Update Date
2017-10-26T14:21:39.000
Closed Date
2017-10-26T14:21:39.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2469221.19826319
Y Coordinate
7048162.96977826
Lat Long Location
2700 HARBINGER LN, DALLAS, TX 75287
Unique Key
1300728400
18-00065681
Service Request Number: 18-00065681 • Address: 11223 PEBBLEDOWNE DR, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00065681
Address
11223 PEBBLEDOWNE DR, DALLAS, 75230
City Council District
11
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-26T18:39:36.000
Status
Closed
Created Date
2018-02-14T18:39:36.000
Update Date
2018-02-24T15:05:23.000
Closed Date
2018-02-24T15:05:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496952.97521704
Y Coordinate
7015059.88049328
Lat Long Location
11223 PEBBLEDOWNE DR, DALLAS, 75230
Unique Key
1312895783
17-00526137
Service Request Number: 17-00526137 • Address: 6707 NORWAY RD, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00526137
Address
6707 NORWAY RD, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T16:57:05.000
Status
Closed
Created Date
2017-10-24T16:57:05.000
Update Date
2017-10-26T15:21:50.000
Closed Date
2017-10-26T15:21:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493417.75414366
Y Coordinate
7010403.98247962
Lat Long Location
6707 NORWAY RD, DALLAS, TX 75230
Unique Key
1300459544
17-00523261
Service Request Number: 17-00523261 • Address: 1194 S BEACON ST, DALLAS, 75223 • City Council District: 2
Service Request Number
17-00523261
Address
1194 S BEACON ST, DALLAS, 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-10-30T13:06:23.000
Status
Closed
Created Date
2017-10-23T13:06:23.000
Update Date
2017-10-26T13:21:36.000
Closed Date
2017-10-26T13:21:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2507024.70745557
Y Coordinate
6976223.38852351
Lat Long Location
1194 S BEACON ST, DALLAS, 75223
Unique Key
1300230795
18-00106921
Service Request Number: 18-00106921 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00106921
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T09:25:10.000
Status
Closed
Created Date
2018-03-10T09:25:10.000
Update Date
2018-03-10T09:25:46.000
Closed Date
2018-03-10T09:25:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316018728
18-00080803
Service Request Number: 18-00080803 • Address: CROMWELL DR & AINSWORTH DR, DALLAS, TX • City Council District: 13
Service Request Number
18-00080803
Address
CROMWELL DR & AINSWORTH DR, DALLAS, TX
City Council District
13
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T07:24:30.000
Status
Closed
Created Date
2018-02-24T07:24:30.000
Update Date
2018-02-24T11:54:19.000
Closed Date
2018-02-24T11:54:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471136.33601745
Y Coordinate
7011184.16912323
Lat Long Location
CROMWELL DR & AINSWORTH DR, DALLAS, TX
Unique Key
1314069894
18-00133161
Service Request Number: 18-00133161 • Address: 402 S BEACON ST, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00133161
Address
402 S BEACON ST, DALLAS, 75223
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-09T18:51:07.000
Status
Duplicate (closed)
Created Date
2018-03-24T18:51:07.000
Update Date
2018-03-24T18:51:07.000
Closed Date
2018-03-24T18:51:07.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504965.79933708
Y Coordinate
6978152.94119026
Lat Long Location
402 S BEACON ST, DALLAS, 75223
Unique Key
1317931976
18-00107738
Service Request Number: 18-00107738 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107738
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:51:29.000
Status
Closed
Created Date
2018-03-11T10:51:29.000
Update Date
2018-03-11T10:52:00.000
Closed Date
2018-03-11T10:52:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316087365
17-00526910
Service Request Number: 17-00526910 • Address: 144 IDLEWHEAT LN, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00526910
Address
144 IDLEWHEAT LN, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T10:27:17.000
Status
Closed
Created Date
2017-10-25T10:27:17.000
Update Date
2017-10-26T16:37:13.000
Closed Date
2017-10-26T16:37:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485201.12554835
Y Coordinate
6923141.97556805
Lat Long Location
144 IDLEWHEAT LN, DALLAS, TX 75241
Unique Key
1300536796
17-00511207
Service Request Number: 17-00511207 • Address: 8197 MIDTOWN BLVD, DALLAS, TX 75231 • City Council District: 13
Service Request Number
17-00511207
Address
8197 MIDTOWN BLVD, DALLAS, TX 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-28T19:52:57.000
Status
Closed
Created Date
2017-10-14T19:52:57.000
Update Date
2017-10-26T07:40:50.000
Closed Date
2017-10-17T13:44:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500551.8227276
Y Coordinate
7011711.4684265
Lat Long Location
8197 MIDTOWN BLVD, DALLAS, TX 75231
Unique Key
1299174771
18-00107086
Service Request Number: 18-00107086 • Address: 3247 CORAL ROCK LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00107086
Address
3247 CORAL ROCK LN, DALLAS, TX 75229
City Council District
13
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T11:31:51.000
Status
Closed
Created Date
2018-03-10T11:31:51.000
Update Date
2018-03-10T16:37:37.000
Closed Date
2018-03-10T16:37:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2468901.76719979
Y Coordinate
7015649.31784819
Lat Long Location
3247 CORAL ROCK LN, DALLAS, TX 75229
Unique Key
1316030701
17-00517756
Service Request Number: 17-00517756 • Address: 5026 WATSON DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00517756
Address
5026 WATSON DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T09:13:13.000
Status
Closed
Created Date
2017-10-19T09:13:13.000
Update Date
2017-10-26T13:04:32.000
Closed Date
2017-10-26T13:04:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498910.75276855
Y Coordinate
6938111.92548166
Lat Long Location
5026 WATSON DR, DALLAS, TX 75241
Unique Key
1299740441
17-00525969
Service Request Number: 17-00525969 • Address: 2404 HARTLINE DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00525969
Address
2404 HARTLINE DR, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T16:00:44.000
Status
Closed
Created Date
2017-10-24T16:00:44.000
Update Date
2017-10-26T08:22:43.000
Closed Date
2017-10-26T08:22:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2528932.95003907
Y Coordinate
6989615.23008975
Lat Long Location
2404 HARTLINE DR, DALLAS, TX 75228
Unique Key
1300442226
17-00504719
Service Request Number: 17-00504719 • Address: 3428 TIMBERCREST LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504719
Address
3428 TIMBERCREST LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-14T16:27:25.000
Status
Closed
Created Date
2017-10-10T16:27:25.000
Update Date
2017-10-26T09:30:57.000
Closed Date
2017-10-26T09:30:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467605.15393756
Y Coordinate
6943325.23216627
Lat Long Location
3428 TIMBERCREST LN, DALLAS, TX 75233
Unique Key
1298604547
17-00524433
Service Request Number: 17-00524433 • Address: 432 GOLDWOOD DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00524433
Address
432 GOLDWOOD DR, DALLAS, TX 75232
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T08:02:59.000
Status
Closed
Created Date
2017-10-24T08:02:59.000
Update Date
2017-10-26T14:47:47.000
Closed Date
2017-10-26T14:47:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2482985.54095587
Y Coordinate
6925853.30746824
Lat Long Location
432 GOLDWOOD DR, DALLAS, TX 75232
Unique Key
1300332529
17-00496375
Service Request Number: 17-00496375 • Address: 7525 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00496375
Address
7525 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T08:57:57.000
Status
Closed
Created Date
2017-10-05T08:57:57.000
Update Date
2017-10-26T16:27:24.000
Closed Date
2017-10-26T16:27:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2524115.65511269
Y Coordinate
6968340.89512229
Lat Long Location
7525 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1297873517
18-00077730
Service Request Number: 18-00077730 • Address: 2746 LUCKY ST, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00077730
Address
2746 LUCKY ST, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-27T12:59:53.000
Status
Closed
Created Date
2018-02-22T12:59:53.000
Update Date
2018-02-24T08:57:28.000
Closed Date
2018-02-24T08:57:28.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2498995.08661217
Y Coordinate
6933083.47824332
Lat Long Location
2746 LUCKY ST, DALLAS, TX 75241
Unique Key
1313823759
17-00527897
Service Request Number: 17-00527897 • Address: 3100 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00527897
Address
3100 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-08T16:29:35.000
Status
Closed
Created Date
2017-10-25T16:29:35.000
Update Date
2017-10-26T12:02:30.000
Closed Date
2017-10-26T12:02:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473841.02574293
Y Coordinate
6945043.46552848
Lat Long Location
3100 S HAMPTON RD, DALLAS, TX 75224
Unique Key
1300608149
17-00523567
Service Request Number: 17-00523567 • Address: 2803 BRANDON ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00523567
Address
2803 BRANDON ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T14:53:15.000
Status
Closed
Created Date
2017-10-23T14:53:15.000
Update Date
2017-10-26T13:47:28.000
Closed Date
2017-10-26T13:47:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2470779.44140079
Y Coordinate
6953148.49757726
Lat Long Location
2803 BRANDON ST, DALLAS, TX 75211
Unique Key
1300252052
17-00473515
Service Request Number: 17-00473515 • Address: 3212 SAN VICENTE AVE, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00473515
Address
3212 SAN VICENTE AVE, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-18T16:05:16.000
Status
Closed
Created Date
2017-09-20T16:05:16.000
Update Date
2017-10-25T23:50:57.000
Closed Date
2017-10-25T23:50:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2532998.98004174
Y Coordinate
6991239.56377471
Lat Long Location
3212 SAN VICENTE AVE, DALLAS, TX 75228
Unique Key
1295766266
18-00107568
Service Request Number: 18-00107568 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00107568
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T08:30:01.000
Status
Closed
Created Date
2018-03-11T08:30:01.000
Update Date
2018-03-11T08:30:02.000
Closed Date
2018-03-11T08:30:01.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2468344.73045528
Y Coordinate
6966447.95055614
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1316076716
18-00076760
Service Request Number: 18-00076760 • Address: 1200 ELMWOOD BLVD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
18-00076760
Address
1200 ELMWOOD BLVD, DALLAS, TX 75224
City Council District
1
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T00:24:40.000
Status
Closed
Created Date
2018-02-22T00:24:40.000
Update Date
2018-02-24T09:06:42.000
Closed Date
2018-02-24T09:06:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478242.20483566
Y Coordinate
6952966.9389348
Lat Long Location
1200 ELMWOOD BLVD, DALLAS, TX 75224
Unique Key
1313744513
17-00396317
Service Request Number: 17-00396317 • Address: 2301 STUTZ DR, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00396317
Address
2301 STUTZ DR, DALLAS, TX 75235
City Council District
2
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-27T09:33:10.000
Status
Closed
Created Date
2017-08-09T09:33:10.000
Update Date
2017-10-26T10:44:26.000
Closed Date
2017-10-26T10:44:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478306.25400169
Y Coordinate
6985762.8012039
Lat Long Location
2301 STUTZ DR, DALLAS, TX 75235
Unique Key
1289111914
17-00489492
Service Request Number: 17-00489492 • Address: 8127 BEARDEN LN, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00489492
Address
8127 BEARDEN LN, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T16:07:11.000
Status
Closed
Created Date
2017-09-30T16:07:11.000
Update Date
2017-10-26T11:17:42.000
Closed Date
2017-10-26T11:17:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527393.41355973
Y Coordinate
6964382.19288816
Lat Long Location
8127 BEARDEN LN, DALLAS, TX 75227
Unique Key
1297284233
18-00107291
Service Request Number: 18-00107291 • Address: 2752 MEADOW GATE LN, DALLAS, TX 75237 • City Council District: 8
Service Request Number
18-00107291
Address
2752 MEADOW GATE LN, DALLAS, TX 75237
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T15:25:30.000
Status
Closed
Created Date
2018-03-10T15:25:30.000
Update Date
2018-03-11T09:51:49.000
Closed Date
2018-03-11T09:51:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472228.70176025
Y Coordinate
6926301.57602043
Lat Long Location
2752 MEADOW GATE LN, DALLAS, TX 75237
Unique Key
1316045898
17-00228920
Service Request Number: 17-00228920 • Address: 3701 SPENCE ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00228920
Address
3701 SPENCE ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-06-13T15:27:09.000
Status
Closed
Created Date
2017-05-15T15:27:09.000
Update Date
2017-10-26T15:39:44.000
Closed Date
2017-10-26T15:39:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499905.83883232
Y Coordinate
6962298.88493541
Lat Long Location
3701 SPENCE ST, DALLAS, TX 75215
Unique Key
1271822051
18-00105576
Service Request Number: 18-00105576 • Address: 14311 SKYFROST DR, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00105576
Address
14311 SKYFROST DR, DALLAS, TX 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-10T12:32:59.000
Status
Closed
Created Date
2018-03-09T12:32:59.000
Update Date
2018-03-11T07:52:39.000
Closed Date
2018-03-11T07:52:39.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2560841.42928411
Y Coordinate
6937265.73871685
Lat Long Location
14311 SKYFROST DR, DALLAS, TX 75253
Unique Key
1315919529
18-00080454
Service Request Number: 18-00080454 • Address: 9308 MIAMI DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00080454
Address
9308 MIAMI DR, DALLAS, TX 75217
City Council District
5
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T16:07:40.000
Status
Closed
Created Date
2018-02-23T16:07:40.000
Update Date
2018-02-24T10:45:12.000
Closed Date
2018-02-24T10:45:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2534188.22395218
Y Coordinate
6948521.46733895
Lat Long Location
9308 MIAMI DR, DALLAS, TX 75217
Unique Key
1314020942
18-00081186
Service Request Number: 18-00081186 • Address: 5519 WILLOW WOOD LN, DALLAS, TX 75252 • City Council District: 12
Service Request Number
18-00081186
Address
5519 WILLOW WOOD LN, DALLAS, TX 75252
City Council District
12
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T14:27:08.000
Status
Closed
Created Date
2018-02-24T14:27:08.000
Update Date
2018-02-24T19:34:29.000
Closed Date
2018-02-24T19:34:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485326.02777964
Y Coordinate
7054672.23402091
Lat Long Location
5519 WILLOW WOOD LN, DALLAS, TX 75252
Unique Key
1314100631
18-00106850
Service Request Number: 18-00106850 • Address: 1215 PRESIDIO AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00106850
Address
1215 PRESIDIO AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T08:23:16.000
Status
Closed
Created Date
2018-03-10T08:23:16.000
Update Date
2018-03-10T17:31:40.000
Closed Date
2018-03-10T17:31:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2488711.22517095
Y Coordinate
6942337.11806729
Lat Long Location
1215 PRESIDIO AVE, DALLAS, 75216
Unique Key
1316013623
17-00506984
Service Request Number: 17-00506984 • Address: 10338 PORT RUSH DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00506984
Address
10338 PORT RUSH DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-23T08:38:32.000
Status
Closed
Created Date
2017-10-12T08:38:32.000
Update Date
2017-10-26T12:04:04.000
Closed Date
2017-10-26T12:04:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518673.80542128
Y Coordinate
7018823.66751369
Lat Long Location
10338 PORT RUSH DR, DALLAS, TX 75243
Unique Key
1298811086
17-00527489
Service Request Number: 17-00527489 • Address: 1550 CALDWELL AVE, DALLAS, TX 75223 • City Council District: 7
Service Request Number
17-00527489
Address
1550 CALDWELL AVE, DALLAS, TX 75223
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T14:05:57.000
Status
Closed
Created Date
2017-10-25T14:05:57.000
Update Date
2017-10-26T07:51:51.000
Closed Date
2017-10-26T07:51:51.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506055.50729615
Y Coordinate
6972118.91311764
Lat Long Location
1550 CALDWELL AVE, DALLAS, TX 75223
Unique Key
1300576389
17-00522589
Service Request Number: 17-00522589 • Address: 2302 ANNEX AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00522589
Address
2302 ANNEX AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T09:28:47.000
Status
Closed
Created Date
2017-10-23T09:28:47.000
Update Date
2017-10-26T11:26:43.000
Closed Date
2017-10-26T11:26:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2495840.27886168
Y Coordinate
6981164.4563845
Lat Long Location
2302 ANNEX AVE, DALLAS, TX 75204
Unique Key
1300186370
17-00525650
Service Request Number: 17-00525650 • Address: 626 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00525650
Address
626 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T14:24:15.000
Status
Closed
Created Date
2017-10-24T14:24:15.000
Update Date
2017-10-26T13:09:39.000
Closed Date
2017-10-26T13:09:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2476840.13783024
Y Coordinate
6959761.53058007
Lat Long Location
626 N MONTCLAIR AVE, DALLAS, TX 75208
Unique Key
1300420747
17-00526417
Service Request Number: 17-00526417 • Address: 6916 PETTY LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00526417
Address
6916 PETTY LN, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T07:04:14.000
Status
Closed
Created Date
2017-10-25T07:04:14.000
Update Date
2017-10-26T16:05:44.000
Closed Date
2017-10-26T16:05:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2520746.81921682
Y Coordinate
6958274.26781253
Lat Long Location
6916 PETTY LN, DALLAS, TX 75217
Unique Key
1300501046
17-00421143
Service Request Number: 17-00421143 • Address: 1200 SAN PATRICIO DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00421143
Address
1200 SAN PATRICIO DR, DALLAS, TX 75218
City Council District
9
Department
Street Services
Service Request Type
Speed Limit Change Request - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T15:16:30.000
Status
Closed
Created Date
2017-08-22T15:16:30.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-09-18T15:06:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2522973.64522991
Y Coordinate
6993272.90709233
Lat Long Location
1200 SAN PATRICIO DR, DALLAS, TX 75218
Unique Key
1291293496
18-00080245
Service Request Number: 18-00080245 • Address: 4947 SINGLETON BLVD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00080245
Address
4947 SINGLETON BLVD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T15:12:55.000
Status
Closed
Created Date
2018-02-23T15:12:55.000
Update Date
2018-02-24T08:54:34.000
Closed Date
2018-02-24T08:54:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2459256.52910275
Y Coordinate
6969971.71086178
Lat Long Location
4947 SINGLETON BLVD, DALLAS, TX 75212
Unique Key
1314006778
17-00525280
Service Request Number: 17-00525280 • Address: 11619 FLAMINGO LN, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00525280
Address
11619 FLAMINGO LN, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T12:10:20.000
Status
Closed
Created Date
2017-10-24T12:10:20.000
Update Date
2017-10-25T16:20:06.000
Closed Date
2017-10-25T16:20:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2527524.60928098
Y Coordinate
6998619.01160641
Lat Long Location
11619 FLAMINGO LN, DALLAS, TX 75218
Unique Key
1300394639
18-00107563
Service Request Number: 18-00107563 • Address: 4135 WYCLIFF AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00107563
Address
4135 WYCLIFF AVE, DALLAS, 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-23T08:15:18.000
Status
Closed
Created Date
2018-03-11T08:15:18.000
Update Date
2018-03-11T18:15:39.000
Closed Date
2018-03-11T18:15:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488819.28181805
Y Coordinate
6985367.9719684
Lat Long Location
4135 WYCLIFF AVE, DALLAS, 75219
Unique Key
1316076253
18-00106958
Service Request Number: 18-00106958 • Address: 6443 ETHEL DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00106958
Address
6443 ETHEL DR, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T09:59:23.000
Status
Closed
Created Date
2018-03-10T09:59:23.000
Update Date
2018-03-10T13:38:33.000
Closed Date
2018-03-10T13:38:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518577.53839665
Y Coordinate
6966119.24014013
Lat Long Location
6443 ETHEL DR, DALLAS, TX 75227
Unique Key
1316021704
18-00140915
Service Request Number: 18-00140915 • Address: 10930 BEAUTY LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00140915
Address
10930 BEAUTY LN, DALLAS, TX 75229
City Council District
13
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T14:39:12.000
Status
Closed
Created Date
2018-03-28T14:39:12.000
Update Date
2018-04-23T06:15:12.000
Closed Date
2018-04-23T06:15:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2470450.97887634
Y Coordinate
7013225.73765272
Lat Long Location
10930 BEAUTY LN, DALLAS, TX 75229
Unique Key
1318501076
18-00059786
Service Request Number: 18-00059786 • Address: 10497 HEDGEWAY DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00059786
Address
10497 HEDGEWAY DR, DALLAS, 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-22T14:00:29.000
Status
Closed
Created Date
2018-02-11T14:00:29.000
Update Date
2018-02-24T10:02:38.000
Closed Date
2018-02-24T10:02:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2475507.7135261
Y Coordinate
7010095.11247248
Lat Long Location
10497 HEDGEWAY DR, DALLAS, 75229
Unique Key
1312396496
18-00126600
Service Request Number: 18-00126600 • Address: 9523 HILL VIEW DR, DALLAS, TX 75231 • City Council District: 10
Service Request Number
18-00126600
Address
9523 HILL VIEW DR, DALLAS, TX 75231
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-26T11:24:20.000
Status
Closed
Created Date
2018-03-21T11:24:20.000
Update Date
2018-03-24T13:18:46.000
Closed Date
2018-03-24T13:18:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509204.47070466
Y Coordinate
7011427.645015
Lat Long Location
9523 HILL VIEW DR, DALLAS, TX 75231
Unique Key
1317460962
17-00520070
Service Request Number: 17-00520070 • Address: 2426 W 10TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00520070
Address
2426 W 10TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T11:58:44.000
Status
Closed
Created Date
2017-10-20T11:58:44.000
Update Date
2017-10-26T12:14:55.000
Closed Date
2017-10-26T12:14:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473411.34089543
Y Coordinate
6957990.53912382
Lat Long Location
2426 W 10TH ST, DALLAS, TX 75211
Unique Key
1299915393
17-00502891
Service Request Number: 17-00502891 • Address: 5202 MERCEDES AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00502891
Address
5202 MERCEDES AVE, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-06T16:42:35.000
Status
Closed
Created Date
2017-10-09T16:42:35.000
Update Date
2017-10-26T13:00:27.000
Closed Date
2017-10-26T13:00:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496231.86812985
Y Coordinate
6988540.89812127
Lat Long Location
5202 MERCEDES AVE, DALLAS, TX 75206
Unique Key
1298449633
18-00132838
Service Request Number: 18-00132838 • Address: 8135 FOREST LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00132838
Address
8135 FOREST LN, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-29T11:26:58.000
Status
Closed
Created Date
2018-03-24T11:26:58.000
Update Date
2018-03-24T16:25:15.000
Closed Date
2018-03-24T16:25:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2501162.98890716
Y Coordinate
7018177.62780029
Lat Long Location
8135 FOREST LN, DALLAS, TX 75243
Unique Key
1317905157
17-00605277
Service Request Number: 17-00605277 • Address: 6015 HIGHPLACE CIR, DALLAS, 75254 • City Council District: 11
Service Request Number
17-00605277
Address
6015 HIGHPLACE CIR, DALLAS, 75254
City Council District
11
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-25T16:32:16.000
Status
Closed
Created Date
2017-12-21T16:32:16.000
Update Date
2018-03-24T05:52:13.000
Closed Date
2018-03-24T05:52:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2489160.02407191
Y Coordinate
7029668.36898284
Lat Long Location
6015 HIGHPLACE CIR, DALLAS, 75254
Unique Key
1306900767
17-00508666
Service Request Number: 17-00508666 • Address: 1900 ASHBY ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00508666
Address
1900 ASHBY ST, DALLAS, TX 75204
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-26T23:07:01.000
Status
Closed
Created Date
2017-10-12T23:07:01.000
Update Date
2017-10-26T09:45:16.000
Closed Date
2017-10-26T09:45:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496041.95769298
Y Coordinate
6979594.08620177
Lat Long Location
1900 ASHBY ST, DALLAS, TX 75204
Unique Key
1298951676
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