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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00131262
Service Request Number: 18-00131262 • Address: 2373 JORDAN ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00131262
Address
2373 JORDAN ST, DALLAS, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T12:04:47.000
Status
Closed
Created Date
2018-03-23T12:04:47.000
Update Date
2018-03-24T11:13:18.000
Closed Date
2018-03-24T11:13:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2501480.62386993
Y Coordinate
6963553.23077057
Lat Long Location
2373 JORDAN ST, DALLAS, 75215
Unique Key
1317790030
17-00524792
Service Request Number: 17-00524792 • Address: 1628 KYLE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00524792
Address
1628 KYLE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T09:44:14.000
Status
Closed
Created Date
2017-10-24T09:44:14.000
Update Date
2017-10-26T08:50:21.000
Closed Date
2017-10-26T08:50:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476803.08037106
Y Coordinate
6961084.77355641
Lat Long Location
1628 KYLE AVE, DALLAS, TX 75208
Unique Key
1300359559
18-00085260
Service Request Number: 18-00085260 • Address: 3160 PARK LN, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00085260
Address
3160 PARK LN, DALLAS, TX 75220
City Council District
6
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-05T09:31:14.000
Status
Closed
Created Date
2018-02-27T09:31:14.000
Update Date
2018-03-24T05:49:28.000
Closed Date
2018-03-24T05:49:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2468480.46304561
Y Coordinate
7005407.31188208
Lat Long Location
3160 PARK LN, DALLAS, TX 75220
Unique Key
1314432380
17-00293811
Service Request Number: 17-00293811 • Address: 4216 WEST CREEK DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00293811
Address
4216 WEST CREEK DR, DALLAS, TX 75287
City Council District
12
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T00:50:37.000
Status
Closed
Created Date
2017-06-20T00:50:37.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-30T15:45:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478500.92607273
Y Coordinate
7051588.13477199
Lat Long Location
4216 WEST CREEK DR, DALLAS, TX 75287
Unique Key
1278077624
17-00526171
Service Request Number: 17-00526171 • Address: 9600 LYNBROOK DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00526171
Address
9600 LYNBROOK DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T17:21:46.000
Status
Closed
Created Date
2017-10-24T17:21:46.000
Update Date
2017-10-26T13:26:17.000
Closed Date
2017-10-26T13:26:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2520056.34513196
Y Coordinate
7006645.03942211
Lat Long Location
9600 LYNBROOK DR, DALLAS, TX 75238
Unique Key
1300462523
18-00080877
Service Request Number: 18-00080877 • Address: 3000 SOUTHERLAND AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
18-00080877
Address
3000 SOUTHERLAND AVE, DALLAS, TX 75203
City Council District
4
Department
Street Services
Service Request Type
High Water Alarms Flooded Roadway Warning System - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T09:17:53.000
Status
Closed
Created Date
2018-02-24T09:17:53.000
Update Date
2018-02-24T09:19:27.000
Closed Date
2018-02-24T09:19:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497518.78614265
Y Coordinate
6953654.46824112
Lat Long Location
3000 SOUTHERLAND AVE, DALLAS, TX 75203
Unique Key
1314076551
17-00529317
Service Request Number: 17-00529317 • Address: 14281 BRIDGEVIEW LN, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00529317
Address
14281 BRIDGEVIEW LN, DALLAS, TX 75253
City Council District
8
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T14:01:18.000
Status
Closed
Created Date
2017-10-26T14:01:18.000
Update Date
2017-10-26T14:08:51.000
Closed Date
2017-10-26T14:08:51.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2557709.88840027
Y Coordinate
6934282.31429475
Lat Long Location
14281 BRIDGEVIEW LN, DALLAS, TX 75253
Unique Key
1300731440
17-00529303
Service Request Number: 17-00529303 • Address: 2000 FLORA ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
17-00529303
Address
2000 FLORA ST, DALLAS, TX 75201
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T13:54:17.000
Status
Closed
Created Date
2017-10-26T13:54:17.000
Update Date
2017-10-26T15:34:48.000
Closed Date
2017-10-26T15:34:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2490839.95682875
Y Coordinate
6973737.37826007
Lat Long Location
2000 FLORA ST, DALLAS, TX 75201
Unique Key
1300730259
18-00075419
Service Request Number: 18-00075419 • Address: 2504 CROW CREEK DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00075419
Address
2504 CROW CREEK DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-02T11:17:29.000
Status
Closed
Created Date
2018-02-21T11:17:29.000
Update Date
2018-02-24T13:36:58.000
Closed Date
2018-02-24T13:36:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473177.19493583
Y Coordinate
6940453.48467217
Lat Long Location
2504 CROW CREEK DR, DALLAS, TX 75233
Unique Key
1313642413
17-00574453
Service Request Number: 17-00574453 • Address: 2345 DORRINGTON DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00574453
Address
2345 DORRINGTON DR, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-28T11:25:32.000
Status
Closed
Created Date
2017-11-29T11:25:32.000
Update Date
2018-02-24T15:17:58.000
Closed Date
2018-02-24T15:17:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2519226.01308732
Y Coordinate
6980734.12450991
Lat Long Location
2345 DORRINGTON DR, DALLAS, TX 75228
Unique Key
1304567297
18-00082639
Service Request Number: 18-00082639 • Address: 332 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00082639
Address
332 N JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Electrical Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-19T09:41:46.000
Status
Closed
Created Date
2018-02-26T09:41:46.000
Update Date
2018-02-26T13:46:06.000
Closed Date
2018-02-26T13:46:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2522065.44040621
Y Coordinate
6948391.96476568
Lat Long Location
332 N JIM MILLER RD, DALLAS, TX 75217
Unique Key
1314247431
18-00079505
Service Request Number: 18-00079505 • Address: 4100 DAVID PHILLIPS ST, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00079505
Address
4100 DAVID PHILLIPS ST, DALLAS, TX 75227
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-02T10:56:02.000
Status
Closed
Created Date
2018-02-23T10:56:02.000
Update Date
2018-02-26T15:49:55.000
Closed Date
2018-02-26T15:49:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2533340.62730702
Y Coordinate
6969137.01289397
Lat Long Location
4100 DAVID PHILLIPS ST, DALLAS, TX 75227
Unique Key
1313955764
18-00081346
Service Request Number: 18-00081346 • Address: CBD FAIR PARK LINK & N HALL ST, DALLAS, TX • City Council District: 2
Service Request Number
18-00081346
Address
CBD FAIR PARK LINK & N HALL ST, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-02T16:47:28.000
Status
Closed
Created Date
2018-02-24T16:47:28.000
Update Date
2018-02-26T11:06:44.000
Closed Date
2018-02-26T11:06:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497197.77425149
Y Coordinate
6973646.14671221
Lat Long Location
CBD FAIR PARK LINK & N HALL ST, DALLAS, TX
Unique Key
1314113368
18-00076082
Service Request Number: 18-00076082 • Address: 3838 ROLINDA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00076082
Address
3838 ROLINDA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-02T15:08:42.000
Status
Closed
Created Date
2018-02-21T15:08:42.000
Update Date
2018-02-26T12:13:46.000
Closed Date
2018-02-26T12:13:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2465882.16987923
Y Coordinate
6949026.55581847
Lat Long Location
3838 ROLINDA DR, DALLAS, TX 75211
Unique Key
1313687956
17-00524785
Service Request Number: 17-00524785 • Address: 1628 KYLE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00524785
Address
1628 KYLE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T09:42:21.000
Status
Closed
Created Date
2017-10-24T09:42:21.000
Update Date
2017-10-26T09:07:06.000
Closed Date
2017-10-26T09:07:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476803.07683121
Y Coordinate
6961084.77582154
Lat Long Location
1628 KYLE AVE, DALLAS, TX 75208
Unique Key
1300359130
17-00465295
Service Request Number: 17-00465295 • Address: 7801 TAOS RD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00465295
Address
7801 TAOS RD, DALLAS, TX 75209
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Blockage - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-10-27T14:49:42.000
Status
Closed
Created Date
2017-09-15T14:49:42.000
Update Date
2017-10-26T15:31:02.000
Closed Date
2017-10-26T15:31:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479723.56711283
Y Coordinate
6996343.5684427
Lat Long Location
7801 TAOS RD, DALLAS, TX 75209
Unique Key
1295092880
18-00078472
Service Request Number: 18-00078472 • Address: 6600 DAY ST, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00078472
Address
6600 DAY ST, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-27T16:41:36.000
Status
Closed
Created Date
2018-02-22T16:41:36.000
Update Date
2018-02-24T09:24:32.000
Closed Date
2018-02-24T09:24:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2519688.0433064
Y Coordinate
6967129.42852706
Lat Long Location
6600 DAY ST, DALLAS, TX 75227
Unique Key
1313877329
18-00106626
Service Request Number: 18-00106626 • Address: 2700 REMOND DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00106626
Address
2700 REMOND DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-10T18:30:41.000
Status
Closed
Created Date
2018-03-09T18:30:41.000
Update Date
2018-03-10T08:18:12.000
Closed Date
2018-03-10T08:18:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2470828.36988137
Y Coordinate
6964802.9922959
Lat Long Location
2700 REMOND DR, DALLAS, TX 75211
Unique Key
1315988633
17-00339065
Service Request Number: 17-00339065 • Address: CEDAR CREST BLVD & PONTIAC AVE, DALLAS, TX • City Council District: 4
Service Request Number
17-00339065
Address
CEDAR CREST BLVD & PONTIAC AVE, DALLAS, TX
City Council District
4
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T13:18:18.000
Status
Closed
Created Date
2017-07-12T13:18:18.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-08-08T10:59:39.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2495274.88140348
Y Coordinate
6958734.280258
Lat Long Location
CEDAR CREST BLVD & PONTIAC AVE, DALLAS, TX
Unique Key
1284225198
18-00129127
Service Request Number: 18-00129127 • Address: 11108 DWARFS CIR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00129127
Address
11108 DWARFS CIR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T12:41:13.000
Status
Closed
Created Date
2018-03-22T12:41:13.000
Update Date
2018-03-24T14:23:30.000
Closed Date
2018-03-24T14:23:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476972.34379028
Y Coordinate
7014533.06446654
Lat Long Location
11108 DWARFS CIR, DALLAS, TX 75229
Unique Key
1317637219
18-00069963
Service Request Number: 18-00069963 • Address: 3307 BELLINGHAM CT, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00069963
Address
3307 BELLINGHAM CT, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-06-27T08:44:18.000
Status
Closed
Created Date
2018-02-17T08:44:18.000
Update Date
2018-02-24T15:14:09.000
Closed Date
2018-02-24T15:14:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2523890.28154305
Y Coordinate
6978773.6717859
Lat Long Location
3307 BELLINGHAM CT, DALLAS, TX 75228
Unique Key
1313211259
18-00132451
Service Request Number: 18-00132451 • Address: 2300 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00132451
Address
2300 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T19:41:11.000
Status
Closed
Created Date
2018-03-23T19:41:11.000
Update Date
2018-03-24T10:32:44.000
Closed Date
2018-03-24T10:32:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2550451.30217813
Y Coordinate
6932223.89894742
Lat Long Location
2300 S BELT LINE RD, DALLAS, TX 75253
Unique Key
1317868765
18-00132275
Service Request Number: 18-00132275 • Address: 717 N HARWOOD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
18-00132275
Address
717 N HARWOOD ST, DALLAS, TX 75201
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T17:01:57.000
Status
Closed
Created Date
2018-03-23T17:01:57.000
Update Date
2018-03-24T16:15:18.000
Closed Date
2018-03-24T16:15:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2491592.47429898
Y Coordinate
6972973.68187262
Lat Long Location
717 N HARWOOD ST, DALLAS, TX 75201
Unique Key
1317856884
17-00524477
Service Request Number: 17-00524477 • Address: 823 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00524477
Address
823 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T08:18:41.000
Status
Closed
Created Date
2017-10-24T08:18:41.000
Update Date
2017-10-25T16:49:27.000
Closed Date
2017-10-25T16:49:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487292.81276674
Y Coordinate
6950066.22176348
Lat Long Location
823 E WOODIN BLVD, DALLAS, TX 75216
Unique Key
1300335897
17-00527575
Service Request Number: 17-00527575 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00527575
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T14:36:01.000
Status
Closed
Created Date
2017-10-25T14:36:01.000
Update Date
2017-10-25T14:37:08.000
Closed Date
2017-10-25T14:37:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300582811
18-00107118
Service Request Number: 18-00107118 • Address: 4037 HAMMERLY DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00107118
Address
4037 HAMMERLY DR, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T12:03:26.000
Status
Closed
Created Date
2018-03-10T12:03:26.000
Update Date
2018-03-10T12:09:46.000
Closed Date
2018-03-10T12:09:46.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2460696.9409384
Y Coordinate
6974381.53653311
Lat Long Location
4037 HAMMERLY DR, DALLAS, TX 75212
Unique Key
1316032969
18-00080882
Service Request Number: 18-00080882 • Address: ROYAL LN & N STEMMONS FWY, DALLAS, TX • City Council District: 6
Service Request Number
18-00080882
Address
ROYAL LN & N STEMMONS FWY, DALLAS, TX
City Council District
6
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-01T09:20:13.000
Status
Closed
Created Date
2018-02-24T09:20:13.000
Update Date
2018-02-24T09:21:07.000
Closed Date
2018-02-24T09:21:07.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2460131.64394379
Y Coordinate
7012662.42111936
Lat Long Location
ROYAL LN & N STEMMONS FWY, DALLAS, TX
Unique Key
1314076895
17-00528557
Service Request Number: 17-00528557 • Address: 5623 CRYSTAL LAKE BLVD, DALLAS, 75236 • City Council District: 3
Service Request Number
17-00528557
Address
5623 CRYSTAL LAKE BLVD, DALLAS, 75236
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T09:51:03.000
Status
Closed
Created Date
2017-10-26T09:51:03.000
Update Date
2017-10-26T10:37:19.000
Closed Date
2017-10-26T10:37:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2454641.65424095
Y Coordinate
6940049.84941616
Lat Long Location
5623 CRYSTAL LAKE BLVD, DALLAS, 75236
Unique Key
1300672320
17-00528075
Service Request Number: 17-00528075 • Address: 9827 MIXON DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00528075
Address
9827 MIXON DR, DALLAS, TX 75220
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T18:20:14.000
Status
Closed
Created Date
2017-10-25T18:20:14.000
Update Date
2017-10-26T10:02:35.000
Closed Date
2017-10-26T10:02:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474267.00886808
Y Coordinate
7004760.7343342
Lat Long Location
9827 MIXON DR, DALLAS, TX 75220
Unique Key
1300622089
17-00240543
Service Request Number: 17-00240543 • Address: 10835 COMPOSITE DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00240543
Address
10835 COMPOSITE DR, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-07-26T09:23:11.000
Status
Closed
Created Date
2017-05-22T09:23:11.000
Update Date
2017-10-26T11:57:56.000
Closed Date
2017-10-26T11:57:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2460871.78462609
Y Coordinate
7005896.13012288
Lat Long Location
10835 COMPOSITE DR, DALLAS, TX 75220
Unique Key
1273501317
18-00080924
Service Request Number: 18-00080924 • Address: 6000 GURLEY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00080924
Address
6000 GURLEY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-05T10:17:30.000
Status
Closed
Created Date
2018-02-24T10:17:30.000
Update Date
2018-02-24T10:18:36.000
Closed Date
2018-02-24T10:18:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507426.64729015
Y Coordinate
6977778.45567744
Lat Long Location
6000 GURLEY AVE, DALLAS, TX 75223
Unique Key
1314080697
17-00519388
Service Request Number: 17-00519388 • Address: 2615 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00519388
Address
2615 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T08:32:47.000
Status
Closed
Created Date
2017-10-20T08:32:47.000
Update Date
2017-10-26T10:39:20.000
Closed Date
2017-10-26T10:39:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495433.71180384
Y Coordinate
6945744.75138364
Lat Long Location
2615 E OVERTON RD, DALLAS, TX 75216
Unique Key
1299870084
17-00525542
Service Request Number: 17-00525542 • Address: 2503 TEALFORD DR, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00525542
Address
2503 TEALFORD DR, DALLAS, 75228
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T13:45:11.000
Status
Duplicate (closed)
Created Date
2017-10-24T13:45:11.000
Update Date
2017-10-26T13:14:52.000
Closed Date
2017-10-26T13:14:52.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2530285.88784285
Y Coordinate
6993523.36995952
Lat Long Location
2503 TEALFORD DR, DALLAS, 75228
Unique Key
1300413238
18-00107453
Service Request Number: 18-00107453 • Address: 17217 GRAYSTONE DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00107453
Address
17217 GRAYSTONE DR, DALLAS, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-23T20:39:02.000
Status
Closed
Created Date
2018-03-10T20:39:02.000
Update Date
2018-03-11T18:30:54.000
Closed Date
2018-03-11T18:30:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2495467.38010244
Y Coordinate
7045521.27088256
Lat Long Location
17217 GRAYSTONE DR, DALLAS, 75248
Unique Key
1316060745
17-00524988
Service Request Number: 17-00524988 • Address: 3215 ROSE LN, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00524988
Address
3215 ROSE LN, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:34:54.000
Status
Closed
Created Date
2017-10-24T10:34:54.000
Update Date
2017-10-25T16:24:19.000
Closed Date
2017-10-25T16:24:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507119.49373443
Y Coordinate
6963640.86655686
Lat Long Location
3215 ROSE LN, DALLAS, TX 75215
Unique Key
1300373464
17-00514164
Service Request Number: 17-00514164 • Address: 6908 CEDAR KNOLL DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
17-00514164
Address
6908 CEDAR KNOLL DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-26T10:47:16.000
Status
Closed
Created Date
2017-10-17T10:47:16.000
Update Date
2017-10-25T15:25:42.000
Closed Date
2017-10-25T15:25:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2450552.4430836
Y Coordinate
6928425.76835638
Lat Long Location
6908 CEDAR KNOLL DR, DALLAS, TX 75236
Unique Key
1299439125
17-00521418
Service Request Number: 17-00521418 • Address: MARSH LN & CORTEZ DR, DALLAS, TX • City Council District: 2
Service Request Number
17-00521418
Address
MARSH LN & CORTEZ DR, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-10-30T13:50:36.000
Status
Closed
Created Date
2017-10-21T13:50:36.000
Update Date
2017-10-26T13:05:26.000
Closed Date
2017-10-26T13:05:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473166.11141804
Y Coordinate
7002086.2680764
Lat Long Location
MARSH LN & CORTEZ DR, DALLAS, TX
Unique Key
1300045151
18-00143479
Service Request Number: 18-00143479 • Address: 2700 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00143479
Address
2700 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-28T15:57:59.000
Status
Closed
Created Date
2018-03-29T15:57:59.000
Update Date
2018-04-23T06:24:13.000
Closed Date
2018-04-23T06:24:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486873.34648552
Y Coordinate
6947190.83538312
Lat Long Location
2700 S MARSALIS AVE, DALLAS, TX 75216
Unique Key
1318689403
18-00081142
Service Request Number: 18-00081142 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081142
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T13:28:34.000
Status
Closed
Created Date
2018-02-24T13:28:34.000
Update Date
2018-02-24T13:29:15.000
Closed Date
2018-02-24T13:29:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314097061
18-00080674
Service Request Number: 18-00080674 • Address: 3227 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00080674
Address
3227 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-26T18:50:13.000
Status
Closed
Created Date
2018-02-23T18:50:13.000
Update Date
2018-02-24T08:19:01.000
Closed Date
2018-02-24T08:19:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468797.82573767
Y Coordinate
6938349.01952459
Lat Long Location
3227 W LEDBETTER DR, DALLAS, TX 75233
Unique Key
1314042456
18-00186112
Service Request Number: 18-00186112 • Address: 4140 HAWTHORNE AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
18-00186112
Address
4140 HAWTHORNE AVE, DALLAS, TX 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-25T19:33:03.000
Status
Closed
Created Date
2018-04-22T19:33:03.000
Update Date
2018-04-22T22:52:20.000
Closed Date
2018-04-22T22:52:21.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489051.63853082
Y Coordinate
6986418.96794726
Lat Long Location
4140 HAWTHORNE AVE, DALLAS, TX 75219
Unique Key
1322408387
18-00107022
Service Request Number: 18-00107022 • Address: 3103 KENDALE DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00107022
Address
3103 KENDALE DR, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-19T10:49:03.000
Status
Closed
Created Date
2018-03-10T10:49:03.000
Update Date
2018-03-10T10:50:35.000
Closed Date
2018-03-10T10:50:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468530.91620156
Y Coordinate
7000550.95292471
Lat Long Location
3103 KENDALE DR, DALLAS, TX 75220
Unique Key
1316026334
18-00132662
Service Request Number: 18-00132662 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00132662
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T09:10:12.000
Status
Closed
Created Date
2018-03-24T09:10:12.000
Update Date
2018-03-24T09:10:13.000
Closed Date
2018-03-24T09:10:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2468344.73074087
Y Coordinate
6966447.94966021
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1317892566
18-00081366
Service Request Number: 18-00081366 • Address: 2300 TALCO DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00081366
Address
2300 TALCO DR, DALLAS, TX 75241
City Council District
8
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T17:13:16.000
Status
Closed
Created Date
2018-02-24T17:13:16.000
Update Date
2018-02-24T18:18:47.000
Closed Date
2018-02-24T18:18:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496834.75508392
Y Coordinate
6935877.87134533
Lat Long Location
2300 TALCO DR, DALLAS, TX 75241
Unique Key
1314115288
18-00080373
Service Request Number: 18-00080373 • Address: 402 N JESTER AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00080373
Address
402 N JESTER AVE, DALLAS, 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-23T15:47:58.000
Status
Closed
Created Date
2018-02-23T15:47:58.000
Update Date
2018-02-24T12:41:12.000
Closed Date
2018-02-24T12:41:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2468784.39872225
Y Coordinate
6958970.62204498
Lat Long Location
402 N JESTER AVE, DALLAS, 75211
Unique Key
1314015419
17-00522239
Service Request Number: 17-00522239 • Address: 1211 E LOUISIANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00522239
Address
1211 E LOUISIANA AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T00:13:16.000
Status
Closed
Created Date
2017-10-23T00:13:16.000
Update Date
2017-10-25T14:41:12.000
Closed Date
2017-10-25T14:41:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488973.88341168
Y Coordinate
6950496.54561736
Lat Long Location
1211 E LOUISIANA AVE, DALLAS, TX 75216
Unique Key
1300149075
17-00479016
Service Request Number: 17-00479016 • Address: 6911 WAKE FORREST DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00479016
Address
6911 WAKE FORREST DR, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-23T15:04:41.000
Status
Closed
Created Date
2017-09-24T15:04:41.000
Update Date
2017-10-26T15:44:18.000
Closed Date
2017-10-26T15:44:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2508731.12293113
Y Coordinate
6998323.01465163
Lat Long Location
6911 WAKE FORREST DR, DALLAS, TX 75214
Unique Key
1296242743
17-00510147
Service Request Number: 17-00510147 • Address: 3203 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
17-00510147
Address
3203 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-10T15:02:50.000
Status
Closed
Created Date
2017-10-13T15:02:50.000
Update Date
2017-10-25T15:32:51.000
Closed Date
2017-10-25T15:32:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2469283.76108442
Y Coordinate
6927852.75720426
Lat Long Location
3203 W CAMP WISDOM RD, DALLAS, TX 75237
Unique Key
1299059505
18-00178579
Service Request Number: 18-00178579 • Address: 9500 ADELL DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00178579
Address
9500 ADELL DR, DALLAS, TX 75217
City Council District
5
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-06-21T07:09:09.000
Status
Closed
Created Date
2018-04-18T07:09:09.000
Update Date
2018-04-23T07:02:55.000
Closed Date
2018-04-23T07:02:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2534484.17748149
Y Coordinate
6955647.01173254
Lat Long Location
9500 ADELL DR, DALLAS, TX 75217
Unique Key
1321457585
18-00100161
Service Request Number: 18-00100161 • Address: 5326 MERRIMAC AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00100161
Address
5326 MERRIMAC AVE, DALLAS, TX 75206
City Council District
14
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-14T08:26:03.000
Status
Closed
Created Date
2018-03-07T08:26:03.000
Update Date
2018-03-11T14:22:14.000
Closed Date
2018-03-11T14:22:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497039.76647318
Y Coordinate
6988246.38749165
Lat Long Location
5326 MERRIMAC AVE, DALLAS, TX 75206
Unique Key
1315550815
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