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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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18-00130926
Service Request Number: 18-00130926 • Address: 4115 SOUTH BETTER DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00130926
Address
4115 SOUTH BETTER DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-04-06T10:49:29.000
Status
Closed
Created Date
2018-03-23T10:49:29.000
Update Date
2018-03-24T12:38:19.000
Closed Date
2018-03-24T12:38:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477761.09221175
Y Coordinate
7008763.63371609
Lat Long Location
4115 SOUTH BETTER DR, DALLAS, TX 75229
Unique Key
1317769307
18-00120373
Service Request Number: 18-00120373 • Address: HARLANDALE AVE & E ILLINOIS AVE, DALLAS, TX • City Council District: 4
Service Request Number
18-00120373
Address
HARLANDALE AVE & E ILLINOIS AVE, DALLAS, TX
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-19T19:49:54.000
Status
Closed
Created Date
2018-03-18T19:49:54.000
Update Date
2018-03-24T18:41:01.000
Closed Date
2018-03-24T18:41:01.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488305.22177102
Y Coordinate
6949141.94027008
Lat Long Location
HARLANDALE AVE & E ILLINOIS AVE, DALLAS, TX
Unique Key
1317024253
17-00520632
Service Request Number: 17-00520632 • Address: 4323 LEMMON AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
17-00520632
Address
4323 LEMMON AVE, DALLAS, TX 75219
City Council District
14
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-12-04T15:48:26.000
Status
Closed
Created Date
2017-10-20T15:48:26.000
Update Date
2017-10-26T10:29:49.000
Closed Date
2017-10-26T10:29:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487118.22724904
Y Coordinate
6984339.73408949
Lat Long Location
4323 LEMMON AVE, DALLAS, TX 75219
Unique Key
1299958533
18-00132906
Service Request Number: 18-00132906 • Address: 2621 CANBERRA ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00132906
Address
2621 CANBERRA ST, DALLAS, TX 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T12:34:23.000
Status
Closed
Created Date
2018-03-24T12:34:23.000
Update Date
2018-03-24T12:59:05.000
Closed Date
2018-03-24T12:59:05.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481413.94045356
Y Coordinate
6947708.23136688
Lat Long Location
2621 CANBERRA ST, DALLAS, TX 75224
Unique Key
1317910401
18-00185165
Service Request Number: 18-00185165 • Address: 1066 SARASOTA CIR, DALLAS, 75223 • City Council District: 14
Service Request Number
18-00185165
Address
1066 SARASOTA CIR, DALLAS, 75223
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-29T12:19:42.000
Status
Closed
Created Date
2018-04-21T12:19:42.000
Update Date
2018-04-23T07:23:55.000
Closed Date
2018-04-23T07:23:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2508698.33523519
Y Coordinate
6978803.915547
Lat Long Location
1066 SARASOTA CIR, DALLAS, 75223
Unique Key
1322219927
17-00528213
Service Request Number: 17-00528213 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528213
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T06:55:30.000
Status
Closed
Created Date
2017-10-26T06:55:30.000
Update Date
2017-10-26T06:56:17.000
Closed Date
2017-10-26T06:56:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300644687
17-00503686
Service Request Number: 17-00503686 • Address: 4325 SWISS AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00503686
Address
4325 SWISS AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-14T10:55:48.000
Status
Closed
Created Date
2017-10-10T10:55:48.000
Update Date
2017-10-25T15:32:12.000
Closed Date
2017-10-25T15:32:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498106.5971372
Y Coordinate
6977118.57890517
Lat Long Location
4325 SWISS AVE, DALLAS, TX 75204
Unique Key
1298525222
18-00133257
Service Request Number: 18-00133257 • Address: 4007 ROBERTS AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00133257
Address
4007 ROBERTS AVE, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-09-13T22:27:50.000
Status
Open
Created Date
2018-03-24T22:27:50.000
Update Date
2018-03-24T22:27:50.000
Closed Date
2018-03-24T22:27:50.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2504987.93238137
Y Coordinate
6965631.58409916
Lat Long Location
4007 ROBERTS AVE, DALLAS, TX 75215
Unique Key
1317941626
17-00517283
Service Request Number: 17-00517283 • Address: 5227 CLOVER HAVEN, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00517283
Address
5227 CLOVER HAVEN, DALLAS, 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T17:59:24.000
Status
Closed
Created Date
2017-10-18T17:59:24.000
Update Date
2017-10-26T08:13:43.000
Closed Date
2017-10-26T08:13:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2524572.31284522
Y Coordinate
6974737.75894343
Lat Long Location
5227 CLOVER HAVEN, DALLAS, 75227
Unique Key
1299689210
17-00527626
Service Request Number: 17-00527626 • Address: 5708 MCSHANN RD, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00527626
Address
5708 MCSHANN RD, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T14:56:12.000
Status
Closed
Created Date
2017-10-25T14:56:12.000
Update Date
2017-10-25T15:05:38.000
Closed Date
2017-10-25T15:05:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487381.53474944
Y Coordinate
7022379.00452831
Lat Long Location
5708 MCSHANN RD, DALLAS, TX 75230
Unique Key
1300586360
18-00132828
Service Request Number: 18-00132828 • Address: STEPPINGTON DR & STONE CANYON RD, DALLAS, TX • City Council District: 11
Service Request Number
18-00132828
Address
STEPPINGTON DR & STONE CANYON RD, DALLAS, TX
City Council District
11
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T11:13:58.000
Status
Closed
Created Date
2018-03-24T11:13:58.000
Update Date
2018-03-24T16:12:36.000
Closed Date
2018-03-24T16:12:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2498809.94816028
Y Coordinate
7013267.44256863
Lat Long Location
STEPPINGTON DR & STONE CANYON RD, DALLAS, TX
Unique Key
1317904360
18-00132799
Service Request Number: 18-00132799 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132799
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T10:51:04.000
Status
Closed
Created Date
2018-03-24T10:51:04.000
Update Date
2018-03-24T10:51:35.000
Closed Date
2018-03-24T10:51:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317902139
18-00132767
Service Request Number: 18-00132767 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132767
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T10:36:26.000
Status
Closed
Created Date
2018-03-24T10:36:26.000
Update Date
2018-03-24T10:37:02.000
Closed Date
2018-03-24T10:37:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317900253
17-00519231
Service Request Number: 17-00519231 • Address: 1846 DULUTH ST, DALLAS, 75212 • City Council District: 6
Service Request Number
17-00519231
Address
1846 DULUTH ST, DALLAS, 75212
City Council District
6
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-05T00:55:42.000
Status
Closed
Created Date
2017-10-20T00:55:42.000
Update Date
2017-10-26T15:59:54.000
Closed Date
2017-10-26T15:59:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2475785.45018417
Y Coordinate
6969312.65994573
Lat Long Location
1846 DULUTH ST, DALLAS, 75212
Unique Key
1299855282
18-00130427
Service Request Number: 18-00130427 • Address: 6938 WABASH CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00130427
Address
6938 WABASH CIR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T08:06:02.000
Status
Closed
Created Date
2018-03-23T08:06:02.000
Update Date
2018-03-24T15:34:56.000
Closed Date
2018-03-24T15:34:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509144.46081747
Y Coordinate
6987416.81919657
Lat Long Location
6938 WABASH CIR, DALLAS, TX 75214
Unique Key
1317735405
17-00527596
Service Request Number: 17-00527596 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00527596
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T14:43:59.000
Status
Closed
Created Date
2017-10-25T14:43:59.000
Update Date
2017-10-25T14:44:32.000
Closed Date
2017-10-25T14:44:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300584210
18-00125084
Service Request Number: 18-00125084 • Address: 3451 HIGH VISTA DR, DALLAS, TX 75234 • City Council District: 6
Service Request Number
18-00125084
Address
3451 HIGH VISTA DR, DALLAS, TX 75234
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-04-03T15:13:03.000
Status
Closed
Created Date
2018-03-20T15:13:03.000
Update Date
2018-03-24T12:26:27.000
Closed Date
2018-03-24T12:26:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2471109.35296197
Y Coordinate
7018790.96265441
Lat Long Location
3451 HIGH VISTA DR, DALLAS, TX 75234
Unique Key
1317342208
17-00528445
Service Request Number: 17-00528445 • Address: 1338 ENGLEWOOD DR, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00528445
Address
1338 ENGLEWOOD DR, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T09:04:34.000
Status
Closed
Created Date
2017-10-26T09:04:34.000
Update Date
2017-10-26T11:56:49.000
Closed Date
2017-10-26T11:56:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484418.05930295
Y Coordinate
6963363.60758711
Lat Long Location
1338 ENGLEWOOD DR, DALLAS, TX 75203
Unique Key
1300663190
17-00525369
Service Request Number: 17-00525369 • Address: 8643 RICHARDSON BRANCH TRL, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00525369
Address
8643 RICHARDSON BRANCH TRL, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T12:49:00.000
Status
Closed
Created Date
2017-10-24T12:49:00.000
Update Date
2017-10-26T10:47:25.000
Closed Date
2017-10-26T10:47:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505833.19874667
Y Coordinate
7013879.12151614
Lat Long Location
8643 RICHARDSON BRANCH TRL, DALLAS, TX 75243
Unique Key
1300401567
17-00481012
Service Request Number: 17-00481012 • Address: 4560 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00481012
Address
4560 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-11-09T16:27:27.000
Status
Closed
Created Date
2017-09-25T16:27:27.000
Update Date
2017-10-26T11:58:27.000
Closed Date
2017-10-26T11:58:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481529.53416815
Y Coordinate
6991358.71926509
Lat Long Location
4560 W MOCKINGBIRD LN, DALLAS, TX 75209
Unique Key
1296408957
18-00107058
Service Request Number: 18-00107058 • Address: COMAL ST & E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
18-00107058
Address
COMAL ST & E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T11:09:06.000
Status
Closed
Created Date
2018-03-10T11:09:06.000
Update Date
2018-03-10T19:27:22.000
Closed Date
2018-03-10T19:27:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Web
X Coordinate
2487577.10773144
Y Coordinate
6962615.76771374
Lat Long Location
COMAL ST & E JEFFERSON BLVD, DALLAS, TX 75203
Unique Key
1316028595
17-00528185
Service Request Number: 17-00528185 • Address: 3901 ACCENT DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00528185
Address
3901 ACCENT DR, DALLAS, TX 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-12-11T00:38:41.000
Status
Closed
Created Date
2017-10-26T00:38:41.000
Update Date
2017-10-26T10:51:48.000
Closed Date
2017-10-26T10:51:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475179.36004828
Y Coordinate
7046652.09932281
Lat Long Location
3901 ACCENT DR, DALLAS, TX 75287
Unique Key
1300634261
17-00522893
Service Request Number: 17-00522893 • Address: 2835 SAM HOUSTON RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00522893
Address
2835 SAM HOUSTON RD, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T11:00:55.000
Status
Closed
Created Date
2017-10-23T11:00:55.000
Update Date
2017-10-26T15:32:45.000
Closed Date
2017-10-26T15:32:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2539125.65800906
Y Coordinate
6964465.20287253
Lat Long Location
2835 SAM HOUSTON RD, DALLAS, TX 75227
Unique Key
1300207097
17-00495812
Service Request Number: 17-00495812 • Address: 4830 BONNIE VIEW RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00495812
Address
4830 BONNIE VIEW RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-08T16:30:18.000
Status
Closed
Created Date
2017-10-04T16:30:18.000
Update Date
2017-10-26T11:13:24.000
Closed Date
2017-10-26T11:13:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2500821.93722029
Y Coordinate
6941547.27568659
Lat Long Location
4830 BONNIE VIEW RD, DALLAS, TX 75216
Unique Key
1297819738
17-00526460
Service Request Number: 17-00526460 • Address: 2505 PACIFIC AVE, DALLAS, TX 75226 • City Council District: 14
Service Request Number
17-00526460
Address
2505 PACIFIC AVE, DALLAS, TX 75226
City Council District
14
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T07:47:04.000
Status
Closed
Created Date
2017-10-25T07:47:04.000
Update Date
2017-10-26T12:28:10.000
Closed Date
2017-10-26T12:28:10.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2494160.8541395
Y Coordinate
6972690.3576538
Lat Long Location
2505 PACIFIC AVE, DALLAS, TX 75226
Unique Key
1300504561
17-00523454
Service Request Number: 17-00523454 • Address: 7012 TOWN NORTH DR, DALLAS, TX 75231 • City Council District: 9
Service Request Number
17-00523454
Address
7012 TOWN NORTH DR, DALLAS, TX 75231
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T14:26:25.000
Status
Closed
Created Date
2017-10-23T14:26:25.000
Update Date
2017-10-25T16:59:40.000
Closed Date
2017-10-25T16:59:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2509406.19322387
Y Coordinate
7000055.17773352
Lat Long Location
7012 TOWN NORTH DR, DALLAS, TX 75231
Unique Key
1300244608
18-00069490
Service Request Number: 18-00069490 • Address: 5315 STONEBORO TRL, DALLAS, TX 75241 • City Council District: 3
Service Request Number
18-00069490
Address
5315 STONEBORO TRL, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-28T15:49:35.000
Status
Closed
Created Date
2018-02-16T15:49:35.000
Update Date
2018-02-26T08:47:38.000
Closed Date
2018-02-26T08:47:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489090.36814779
Y Coordinate
6934879.13177719
Lat Long Location
5315 STONEBORO TRL, DALLAS, TX 75241
Unique Key
1313166789
18-00008608
Service Request Number: 18-00008608 • Address: 7804 OLUSTA DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00008608
Address
7804 OLUSTA DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-28T18:34:52.000
Status
Closed
Created Date
2018-01-07T18:34:52.000
Update Date
2018-02-26T10:59:22.000
Closed Date
2018-02-26T10:59:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2525507.90673474
Y Coordinate
6946460.87770907
Lat Long Location
7804 OLUSTA DR, DALLAS, TX 75217
Unique Key
1308432540
18-00084306
Service Request Number: 18-00084306 • Address: INWOOD RD & ROYAL LN, DALLAS, TX • City Council District: 13
Service Request Number
18-00084306
Address
INWOOD RD & ROYAL LN, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-05T16:43:13.000
Status
Closed
Created Date
2018-02-26T16:43:13.000
Update Date
2018-02-26T16:47:05.000
Closed Date
2018-02-26T16:47:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484150.66638907
Y Coordinate
7012650.16853746
Lat Long Location
INWOOD RD & ROYAL LN, DALLAS, TX
Unique Key
1314357504
18-00078977
Service Request Number: 18-00078977 • Address: 200 S WASHINGTON AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
18-00078977
Address
200 S WASHINGTON AVE, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-06T08:38:43.000
Status
Closed
Created Date
2018-02-23T08:38:43.000
Update Date
2018-02-26T12:03:02.000
Closed Date
2018-02-26T12:03:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499442.65969542
Y Coordinate
6973252.31184527
Lat Long Location
200 S WASHINGTON AVE, DALLAS, TX 75226
Unique Key
1313923673
18-00080475
Service Request Number: 18-00080475 • Address: 2632 TEALMONT TRL, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00080475
Address
2632 TEALMONT TRL, DALLAS, 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-28T16:15:44.000
Status
Closed
Created Date
2018-02-23T16:15:44.000
Update Date
2018-02-26T13:44:00.000
Closed Date
2018-02-26T13:44:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2457712.77613848
Y Coordinate
6947596.81954617
Lat Long Location
2632 TEALMONT TRL, DALLAS, 75211
Unique Key
1314023268
18-00076025
Service Request Number: 18-00076025 • Address: 111 S ROSEMONT AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00076025
Address
111 S ROSEMONT AVE, DALLAS, 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-26T14:44:54.000
Status
Closed
Created Date
2018-02-21T14:44:54.000
Update Date
2018-02-26T05:13:26.000
Closed Date
2018-02-26T05:13:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476415.40612847
Y Coordinate
6958051.5492065
Lat Long Location
111 S ROSEMONT AVE, DALLAS, 75208
Unique Key
1313683726
18-00060582
Service Request Number: 18-00060582 • Address: 12305 BELLAFONTE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00060582
Address
12305 BELLAFONTE DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-03-13T10:25:27.000
Status
Closed
Created Date
2018-02-12T10:25:27.000
Update Date
2018-02-26T15:59:59.000
Closed Date
2018-02-26T15:59:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502427.93657425
Y Coordinate
7020485.56397881
Lat Long Location
12305 BELLAFONTE DR, DALLAS, TX 75243
Unique Key
1312486548
18-00011875
Service Request Number: 18-00011875 • Address: 5309 SINGLETON BLVD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00011875
Address
5309 SINGLETON BLVD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-03-15T13:54:53.000
Status
Closed
Created Date
2018-01-09T13:54:53.000
Update Date
2018-02-26T11:15:25.000
Closed Date
2018-02-26T11:15:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457636.98548784
Y Coordinate
6969936.15101765
Lat Long Location
5309 SINGLETON BLVD, DALLAS, TX 75212
Unique Key
1308669261
18-00107167
Service Request Number: 18-00107167 • Address: 5600 LONGVIEW ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00107167
Address
5600 LONGVIEW ST, DALLAS, TX 75206
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T12:57:37.000
Status
Closed
Created Date
2018-03-10T12:57:37.000
Update Date
2018-03-10T16:12:51.000
Closed Date
2018-03-10T16:12:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499172.99940499
Y Coordinate
6989559.36403043
Lat Long Location
5600 LONGVIEW ST, DALLAS, TX 75206
Unique Key
1316036714
17-00525120
Service Request Number: 17-00525120 • Address: 1970 CALYPSO ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00525120
Address
1970 CALYPSO ST, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-23T11:19:14.000
Status
Closed
Created Date
2017-10-24T11:19:14.000
Update Date
2017-10-25T17:22:43.000
Closed Date
2017-10-25T17:22:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2474640.39821934
Y Coordinate
6974764.24892688
Lat Long Location
1970 CALYPSO ST, DALLAS, TX 75212
Unique Key
1300383226
17-00499843
Service Request Number: 17-00499843 • Address: 4520 TACOMA ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00499843
Address
4520 TACOMA ST, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-03T17:51:31.000
Status
Closed
Created Date
2017-10-06T17:51:31.000
Update Date
2017-10-26T14:10:27.000
Closed Date
2017-10-26T14:10:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499558.53292064
Y Coordinate
6943190.25441563
Lat Long Location
4520 TACOMA ST, DALLAS, TX 75216
Unique Key
1298151576
17-00528016
Service Request Number: 17-00528016 • Address: ROSS AVE & SAN JACINTO ST, DALLAS, TX • City Council District: 14
Service Request Number
17-00528016
Address
ROSS AVE & SAN JACINTO ST, DALLAS, TX
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T17:32:35.000
Status
Closed
Created Date
2017-10-25T17:32:35.000
Update Date
2017-10-26T17:36:39.000
Closed Date
2017-10-26T17:36:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493003.08344622
Y Coordinate
6975376.70861244
Lat Long Location
ROSS AVE & SAN JACINTO ST, DALLAS, TX
Unique Key
1300617167
17-00527579
Service Request Number: 17-00527579 • Address: ABRAMS RD & PALO PINTO AVE, DALLAS, TX • City Council District: 14
Service Request Number
17-00527579
Address
ABRAMS RD & PALO PINTO AVE, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T14:38:21.000
Status
Closed
Created Date
2017-10-25T14:38:21.000
Update Date
2017-10-25T15:38:39.000
Closed Date
2017-10-25T15:38:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505173.47400401
Y Coordinate
6985751.59544153
Lat Long Location
ABRAMS RD & PALO PINTO AVE, DALLAS, TX
Unique Key
1300583104
17-00512831
Service Request Number: 17-00512831 • Address: 3244 TOWER TRL, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00512831
Address
3244 TOWER TRL, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T13:46:29.000
Status
Closed
Created Date
2017-10-16T13:46:29.000
Update Date
2017-10-26T11:47:19.000
Closed Date
2017-10-26T11:47:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469124.55413853
Y Coordinate
7016323.10959536
Lat Long Location
3244 TOWER TRL, DALLAS, TX 75229
Unique Key
1299322235
17-00527420
Service Request Number: 17-00527420 • Address: 1929 EARNHARDT WAY, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00527420
Address
1929 EARNHARDT WAY, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T13:37:40.000
Status
Closed
Created Date
2017-10-25T13:37:40.000
Update Date
2017-10-26T16:26:51.000
Closed Date
2017-10-26T16:26:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2521315.823766
Y Coordinate
6958892.66361783
Lat Long Location
1929 EARNHARDT WAY, DALLAS, TX 75217
Unique Key
1300571470
17-00528808
Service Request Number: 17-00528808 • Address: 256 REGAL ROW, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00528808
Address
256 REGAL ROW, DALLAS, TX 75247
City Council District
6
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T11:06:08.000
Status
Closed
Created Date
2017-10-26T11:06:08.000
Update Date
2017-10-26T12:21:00.000
Closed Date
2017-10-26T12:21:00.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2460090.71640486
Y Coordinate
6983477.91905374
Lat Long Location
256 REGAL ROW, DALLAS, TX 75247
Unique Key
1300689976
18-00127882
Service Request Number: 18-00127882 • Address: 3150 MELISSA RIVER WAY, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00127882
Address
3150 MELISSA RIVER WAY, DALLAS, TX 75212
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-04T19:18:37.000
Status
Closed
Created Date
2018-03-21T19:18:37.000
Update Date
2018-03-24T13:12:26.000
Closed Date
2018-03-24T13:12:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468814.72677919
Y Coordinate
6971969.07788328
Lat Long Location
3150 MELISSA RIVER WAY, DALLAS, TX 75212
Unique Key
1317546986
18-00000007
Service Request Number: 18-00000007 • Address: 9522 NORTHCLIFF DR, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00000007
Address
9522 NORTHCLIFF DR, DALLAS, 75218
City Council District
9
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-04T00:23:05.000
Status
Duplicate (closed)
Created Date
2018-01-01T00:23:05.000
Update Date
2018-03-10T15:00:03.000
Closed Date
2018-03-10T15:00:04.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517589.77692835
Y Coordinate
6995451.00699144
Lat Long Location
9522 NORTHCLIFF DR, DALLAS, 75218
Unique Key
1307760546
18-00106570
Service Request Number: 18-00106570 • Address: 2724 CANCUN LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00106570
Address
2724 CANCUN LN, DALLAS, TX 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-20T17:14:10.000
Status
Closed
Created Date
2018-03-09T17:14:10.000
Update Date
2018-03-10T10:29:02.000
Closed Date
2018-03-10T10:29:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2469958.3783361
Y Coordinate
7053809.63604327
Lat Long Location
2724 CANCUN LN, DALLAS, TX 75287
Unique Key
1315984549
18-00106665
Service Request Number: 18-00106665 • Address: 323 CIRCLE DR, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00106665
Address
323 CIRCLE DR, DALLAS, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-10T19:32:32.000
Status
Closed
Created Date
2018-03-09T19:32:32.000
Update Date
2018-03-11T07:52:01.000
Closed Date
2018-03-11T07:52:01.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483050.74777046
Y Coordinate
6951461.59359604
Lat Long Location
323 CIRCLE DR, DALLAS, 75224
Unique Key
1315992049
18-00107323
Service Request Number: 18-00107323 • Address: 714 OCEANVIEW DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
18-00107323
Address
714 OCEANVIEW DR, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T16:08:37.000
Status
Closed
Created Date
2018-03-10T16:08:37.000
Update Date
2018-03-11T10:29:24.000
Closed Date
2018-03-11T10:29:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481338.6952773
Y Coordinate
6923180.13185305
Lat Long Location
714 OCEANVIEW DR, DALLAS, TX 75232
Unique Key
1316048846
18-00182214
Service Request Number: 18-00182214 • Address: 3708 OAK CREEK CIR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00182214
Address
3708 OAK CREEK CIR, DALLAS, 75227
City Council District
5
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-27T13:16:09.000
Status
Closed
Created Date
2018-04-19T13:16:09.000
Update Date
2018-04-23T06:35:58.000
Closed Date
2018-04-23T06:35:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2523403.77213328
Y Coordinate
6967875.11254656
Lat Long Location
3708 OAK CREEK CIR, DALLAS, 75227
Unique Key
1321786559
18-00128696
Service Request Number: 18-00128696 • Address: 4627 STIGALL ST, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00128696
Address
4627 STIGALL ST, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-29T10:36:02.000
Status
Closed
Created Date
2018-03-22T10:36:02.000
Update Date
2018-03-24T12:21:18.000
Closed Date
2018-03-24T12:21:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480940.21237263
Y Coordinate
6995745.68151044
Lat Long Location
4627 STIGALL ST, DALLAS, TX 75209
Unique Key
1317610671
17-00516012
Service Request Number: 17-00516012 • Address: 2538 ANZIO DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00516012
Address
2538 ANZIO DR, DALLAS, TX 75224
City Council District
4
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-01T10:06:01.000
Status
Closed
Created Date
2017-10-18T10:06:01.000
Update Date
2017-10-25T15:49:23.000
Closed Date
2017-10-25T15:49:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481033.23142294
Y Coordinate
6947819.95367539
Lat Long Location
2538 ANZIO DR, DALLAS, TX 75224
Unique Key
1299584975
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