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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00293728
Service Request Number: 17-00293728 • Address: 4594 STIGALL ST, DALLAS, 75209 • City Council District: 2
Service Request Number
17-00293728
Address
4594 STIGALL ST, DALLAS, 75209
City Council District
2
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T21:29:54.000
Status
Closed
Created Date
2017-06-19T21:29:54.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-07-25T11:51:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2480773.08899002
Y Coordinate
6995701.26364227
Lat Long Location
4594 STIGALL ST, DALLAS, 75209
Unique Key
1278070877
17-00504716
Service Request Number: 17-00504716 • Address: 3411 TIMBERCREST LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504716
Address
3411 TIMBERCREST LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-14T16:25:33.000
Status
Closed
Created Date
2017-10-10T16:25:33.000
Update Date
2017-10-26T09:10:19.000
Closed Date
2017-10-26T09:10:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467817.69191372
Y Coordinate
6943368.80980534
Lat Long Location
3411 TIMBERCREST LN, DALLAS, TX 75233
Unique Key
1298604062
17-00525913
Service Request Number: 17-00525913 • Address: 4835 SAMUELL BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00525913
Address
4835 SAMUELL BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-07T15:39:18.000
Status
Closed
Created Date
2017-10-24T15:39:18.000
Update Date
2017-10-25T15:03:05.000
Closed Date
2017-10-25T15:03:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517447.48281854
Y Coordinate
6976142.32079486
Lat Long Location
4835 SAMUELL BLVD, DALLAS, TX 75228
Unique Key
1300437918
17-00486894
Service Request Number: 17-00486894 • Address: 8817 MILVERTON DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00486894
Address
8817 MILVERTON DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-26T17:28:10.000
Status
Closed
Created Date
2017-09-28T17:28:10.000
Update Date
2017-10-25T14:41:14.000
Closed Date
2017-10-25T14:41:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2530751.44585307
Y Coordinate
6959294.80923975
Lat Long Location
8817 MILVERTON DR, DALLAS, TX 75217
Unique Key
1296904327
17-00527301
Service Request Number: 17-00527301 • Address: 1020 CLAUDE ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00527301
Address
1020 CLAUDE ST, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T12:51:09.000
Status
Closed
Created Date
2017-10-25T12:51:09.000
Update Date
2017-10-26T16:10:10.000
Closed Date
2017-10-26T16:10:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2488411.6850544
Y Coordinate
6956307.77020811
Lat Long Location
1020 CLAUDE ST, DALLAS, TX 75203
Unique Key
1300563894
17-00527971
Service Request Number: 17-00527971 • Address: 1135 CONDOR DR, DALLAS, 75051 • City Council District: 3
Service Request Number
17-00527971
Address
1135 CONDOR DR, DALLAS, 75051
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T17:05:04.000
Status
Closed
Created Date
2017-10-25T17:05:04.000
Update Date
2017-10-26T12:30:05.000
Closed Date
2017-10-26T12:30:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2433270.43972674
Y Coordinate
6952339.18695115
Lat Long Location
1135 CONDOR DR, DALLAS, 75051
Unique Key
1300614327
17-00295980
Service Request Number: 17-00295980 • Address: 6801 KINGSBURY DR, DALLAS, TX 75231-8129 • City Council District: 9
Service Request Number
17-00295980
Address
6801 KINGSBURY DR, DALLAS, TX 75231-8129
City Council District
9
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T16:41:07.000
Status
Closed
Created Date
2017-06-20T16:41:07.000
Update Date
2017-10-26T16:42:32.000
Closed Date
2017-10-26T16:42:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2507323.67947242
Y Coordinate
7000152.49766358
Lat Long Location
6801 KINGSBURY DR, DALLAS, TX 75231-8129
Unique Key
1278249811
18-00350012
Service Request Number: 18-00350012 • Address: 6325 THEATER WAY, DALLAS, TX 75231 • City Council District: 9
Service Request Number
18-00350012
Address
6325 THEATER WAY, DALLAS, TX 75231
City Council District
9
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-07-16T13:37:06.000
Status
Closed
Created Date
2018-07-14T13:37:06.000
Update Date
2018-07-14T19:22:28.000
Closed Date
2018-07-14T19:22:28.000
Priority
Standard
Method Received Description
Web
X Coordinate
2505517.45582776
Y Coordinate
7000597.28218487
Lat Long Location
6325 THEATER WAY, DALLAS, TX 75231
Unique Key
1337548728
17-00528270
Service Request Number: 17-00528270 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528270
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:58:19.000
Status
Closed
Created Date
2017-10-26T07:58:19.000
Update Date
2017-10-26T07:59:32.000
Closed Date
2017-10-26T07:59:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300650038
17-00069276
Service Request Number: 17-00069276 • Address: 3982 DUNHAVEN RD, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00069276
Address
3982 DUNHAVEN RD, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-04-21T17:55:31.000
Status
Closed
Created Date
2017-02-16T17:55:31.000
Update Date
2017-10-26T17:46:12.000
Closed Date
2017-10-26T17:46:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476478.03116661
Y Coordinate
7004100.74395672
Lat Long Location
3982 DUNHAVEN RD, DALLAS, TX 75220
Unique Key
1252203552
17-00527787
Service Request Number: 17-00527787 • Address: 7002 RED MESA DR, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00527787
Address
7002 RED MESA DR, DALLAS, TX 75249
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T15:58:16.000
Status
Closed
Created Date
2017-10-25T15:58:16.000
Update Date
2017-10-26T08:16:18.000
Closed Date
2017-10-26T08:16:18.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2447628.64097062
Y Coordinate
6924030.66954599
Lat Long Location
7002 RED MESA DR, DALLAS, TX 75249
Unique Key
1300598526
17-00503015
Service Request Number: 17-00503015 • Address: 8543 STILLWATER DR, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00503015
Address
8543 STILLWATER DR, DALLAS, 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-06T18:24:55.000
Status
Duplicate (closed)
Created Date
2017-10-09T18:24:55.000
Update Date
2017-10-25T16:03:14.000
Closed Date
2017-10-25T16:03:14.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2503762.95784869
Y Coordinate
7013859.22582859
Lat Long Location
8543 STILLWATER DR, DALLAS, 75243
Unique Key
1298460296
17-00525923
Service Request Number: 17-00525923 • Address: 3500 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00525923
Address
3500 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T15:41:30.000
Status
Closed
Created Date
2017-10-24T15:41:30.000
Update Date
2017-10-26T14:08:26.000
Closed Date
2017-10-26T14:08:26.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2499967.31829371
Y Coordinate
6963796.5675535
Lat Long Location
3500 S HARWOOD ST, DALLAS, TX 75215
Unique Key
1300438575
17-00526496
Service Request Number: 17-00526496 • Address: 8617 TONAWANDA DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00526496
Address
8617 TONAWANDA DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T08:03:40.000
Status
Closed
Created Date
2017-10-25T08:03:40.000
Update Date
2017-10-26T17:06:44.000
Closed Date
2017-10-26T17:06:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2530112.92269898
Y Coordinate
6958233.59731529
Lat Long Location
8617 TONAWANDA DR, DALLAS, TX 75217
Unique Key
1300507030
17-00526743
Service Request Number: 17-00526743 • Address: 6602 HARVEST GLEN DR, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00526743
Address
6602 HARVEST GLEN DR, DALLAS, TX 75248
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T09:29:19.000
Status
Closed
Created Date
2017-10-25T09:29:19.000
Update Date
2017-10-26T14:35:40.000
Closed Date
2017-10-26T14:35:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2490666.17950043
Y Coordinate
7032941.12000867
Lat Long Location
6602 HARVEST GLEN DR, DALLAS, TX 75248
Unique Key
1300524785
17-00528792
Service Request Number: 17-00528792 • Address: 1724 WESTERN PARK DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00528792
Address
1724 WESTERN PARK DR, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T11:02:15.000
Status
Closed
Created Date
2017-10-26T11:02:15.000
Update Date
2017-10-26T13:48:23.000
Closed Date
2017-10-26T13:48:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2461110.40045669
Y Coordinate
6951120.01242888
Lat Long Location
1724 WESTERN PARK DR, DALLAS, TX 75211
Unique Key
1300688833
17-00527712
Service Request Number: 17-00527712 • Address: ROSS AVE & N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00527712
Address
ROSS AVE & N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T15:32:39.000
Status
Closed
Created Date
2017-10-25T15:32:39.000
Update Date
2017-10-25T16:54:58.000
Closed Date
2017-10-25T16:54:58.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2495795.66854067
Y Coordinate
6978253.3769192
Lat Long Location
ROSS AVE & N HASKELL AVE, DALLAS, TX 75204
Unique Key
1300592944
17-00527686
Service Request Number: 17-00527686 • Address: 6114 ROYALTON DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00527686
Address
6114 ROYALTON DR, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T15:22:15.000
Status
Closed
Created Date
2017-10-25T15:22:15.000
Update Date
2017-10-26T14:56:46.000
Closed Date
2017-10-26T14:56:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489866.97815874
Y Coordinate
7013495.66227371
Lat Long Location
6114 ROYALTON DR, DALLAS, TX 75230
Unique Key
1300590934
17-00526514
Service Request Number: 17-00526514 • Address: JENNIE LEE LN & MCCUTCHEON LN, DALLAS, TX • City Council District: 5
Service Request Number
17-00526514
Address
JENNIE LEE LN & MCCUTCHEON LN, DALLAS, TX
City Council District
5
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-29T08:14:38.000
Status
Closed
Created Date
2017-10-25T08:14:38.000
Update Date
2017-10-25T14:34:57.000
Closed Date
2017-10-25T14:34:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2529954.07780946
Y Coordinate
6962389.06843224
Lat Long Location
JENNIE LEE LN & MCCUTCHEON LN, DALLAS, TX
Unique Key
1300508484
17-00526192
Service Request Number: 17-00526192 • Address: 2661 WALNUT HILL LN, DALLAS, TX 75229 • City Council District: 6
Service Request Number
17-00526192
Address
2661 WALNUT HILL LN, DALLAS, TX 75229
City Council District
6
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T17:37:36.000
Status
Closed
Created Date
2017-10-24T17:37:36.000
Update Date
2017-10-26T16:31:19.000
Closed Date
2017-10-26T16:31:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463338.39345054
Y Coordinate
7007332.58040501
Lat Long Location
2661 WALNUT HILL LN, DALLAS, TX 75229
Unique Key
1300464369
17-00495058
Service Request Number: 17-00495058 • Address: 7310 MARVIN D LOVE FWY, DALLAS, TX 75237 • City Council District: 8
Service Request Number
17-00495058
Address
7310 MARVIN D LOVE FWY, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-29T12:10:14.000
Status
Closed
Created Date
2017-10-04T12:10:14.000
Update Date
2017-10-26T13:38:05.000
Closed Date
2017-10-26T13:38:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469543.4702633
Y Coordinate
6926858.07948918
Lat Long Location
7310 MARVIN D LOVE FWY, DALLAS, TX 75237
Unique Key
1297763871
17-00528175
Service Request Number: 17-00528175 • Address: 3002 FRANKFORD RD, DALLAS, 75287 • City Council District: 12
Service Request Number
17-00528175
Address
3002 FRANKFORD RD, DALLAS, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T23:10:29.000
Status
Closed
Created Date
2017-10-25T23:10:29.000
Update Date
2017-10-26T07:50:41.000
Closed Date
2017-10-26T07:50:41.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470677.2287345
Y Coordinate
7049536.28986134
Lat Long Location
3002 FRANKFORD RD, DALLAS, 75287
Unique Key
1300632987
17-00465020
Service Request Number: 17-00465020 • Address: LA PRADA DR & L B J ACRD S, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
17-00465020
Address
LA PRADA DR & L B J ACRD S, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-13T12:19:01.000
Status
Open
Created Date
2017-09-15T12:19:01.000
Update Date
2017-10-25T16:20:24.000
Closed Date
2017-09-15T12:19:01.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2541151.33082546
Y Coordinate
6994870.49043322
Lat Long Location
LA PRADA DR & L B J ACRD S, DALLAS, TX
Unique Key
1295070952
18-00040134
Service Request Number: 18-00040134 • Address: 3616 WALDORF DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00040134
Address
3616 WALDORF DR, DALLAS, TX 75229
City Council District
13
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-12T13:04:05.000
Status
Closed
Created Date
2018-01-29T13:04:05.000
Update Date
2018-02-01T05:56:19.000
Closed Date
2018-02-01T05:56:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2472192.45895443
Y Coordinate
7013249.88543446
Lat Long Location
3616 WALDORF DR, DALLAS, TX 75229
Unique Key
1310883157
17-00523979
Service Request Number: 17-00523979 • Address: 4015 BRIARBEND RD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00523979
Address
4015 BRIARBEND RD, DALLAS, TX 75287
City Council District
12
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-06T16:33:23.000
Status
Closed
Created Date
2017-10-23T16:33:23.000
Update Date
2017-10-25T15:14:30.000
Closed Date
2017-10-25T15:14:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476465.8718157
Y Coordinate
7053124.44442929
Lat Long Location
4015 BRIARBEND RD, DALLAS, TX 75287
Unique Key
1300282798
17-00526229
Service Request Number: 17-00526229 • Address: 8905 FLICKER LN, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00526229
Address
8905 FLICKER LN, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T18:11:47.000
Status
Closed
Created Date
2017-10-24T18:11:47.000
Update Date
2017-10-26T13:24:35.000
Closed Date
2017-10-26T13:24:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2524498.29516263
Y Coordinate
7004102.06666458
Lat Long Location
8905 FLICKER LN, DALLAS, 75238
Unique Key
1300468499
17-00514504
Service Request Number: 17-00514504 • Address: 2206 BALLYCASTLE DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00514504
Address
2206 BALLYCASTLE DR, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-26T13:01:28.000
Status
Closed
Created Date
2017-10-17T13:01:28.000
Update Date
2017-10-26T09:06:28.000
Closed Date
2017-10-26T09:06:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2528203.98073787
Y Coordinate
6992527.16889068
Lat Long Location
2206 BALLYCASTLE DR, DALLAS, TX 75228
Unique Key
1299464418
17-00521895
Service Request Number: 17-00521895 • Address: 14331 HAYMEADOW DR, DALLAS, 75254 • City Council District: 11
Service Request Number
17-00521895
Address
14331 HAYMEADOW DR, DALLAS, 75254
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T11:26:50.000
Status
Duplicate (closed)
Created Date
2017-10-22T11:26:50.000
Update Date
2017-10-25T14:46:58.000
Closed Date
2017-10-25T14:46:59.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498854.59511566
Y Coordinate
7030558.44136646
Lat Long Location
14331 HAYMEADOW DR, DALLAS, 75254
Unique Key
1300110588
17-00528077
Service Request Number: 17-00528077 • Address: 2706 W JEFFERSON BLVD, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00528077
Address
2706 W JEFFERSON BLVD, DALLAS, 75211
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T18:20:37.000
Status
Closed
Created Date
2017-10-25T18:20:37.000
Update Date
2017-10-26T09:18:46.000
Closed Date
2017-10-26T09:18:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2471795.33231777
Y Coordinate
6958745.20195008
Lat Long Location
2706 W JEFFERSON BLVD, DALLAS, 75211
Unique Key
1300622224
18-00044929
Service Request Number: 18-00044929 • Address: W NORTHWEST HWY & THACKERY ST, DALLAS, TX • City Council District: 13
Service Request Number
18-00044929
Address
W NORTHWEST HWY & THACKERY ST, DALLAS, TX
City Council District
13
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-07T19:49:06.000
Status
Closed
Created Date
2018-01-31T19:49:06.000
Update Date
2018-02-01T06:04:10.000
Closed Date
2018-02-01T06:04:11.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2492852.82927166
Y Coordinate
7002068.65297195
Lat Long Location
W NORTHWEST HWY & THACKERY ST, DALLAS, TX
Unique Key
1311236778
17-00508031
Service Request Number: 17-00508031 • Address: 5010 ROSS AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
17-00508031
Address
5010 ROSS AVE, DALLAS, TX 75206
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-26T14:26:48.000
Status
Closed
Created Date
2017-10-12T14:26:48.000
Update Date
2017-10-26T08:49:50.000
Closed Date
2017-10-26T08:49:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498445.82354661
Y Coordinate
6980925.76997358
Lat Long Location
5010 ROSS AVE, DALLAS, TX 75206
Unique Key
1298886560
18-00045026
Service Request Number: 18-00045026 • Address: W CAMP WISDOM RD & S POLK ST, DALLAS, TX • City Council District: 8
Service Request Number
18-00045026
Address
W CAMP WISDOM RD & S POLK ST, DALLAS, TX
City Council District
8
Department
Street Services
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-07T22:16:35.000
Status
Closed
Created Date
2018-01-31T22:16:35.000
Update Date
2018-02-01T07:02:55.000
Closed Date
2018-02-01T07:02:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Radio
X Coordinate
2479308.31290858
Y Coordinate
6927858.27957934
Lat Long Location
W CAMP WISDOM RD & S POLK ST, DALLAS, TX
Unique Key
1311244493
17-00526613
Service Request Number: 17-00526613 • Address: 1345 PLOWMAN AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00526613
Address
1345 PLOWMAN AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T08:48:56.000
Status
Closed
Created Date
2017-10-25T08:48:56.000
Update Date
2017-10-26T12:00:20.000
Closed Date
2017-10-26T12:00:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484839.90567281
Y Coordinate
6963451.5596798
Lat Long Location
1345 PLOWMAN AVE, DALLAS, TX 75203
Unique Key
1300516043
18-00038539
Service Request Number: 18-00038539 • Address: 15910 CLUB CREST DR, DALLAS, TX 75248 • City Council District: 11
Service Request Number
18-00038539
Address
15910 CLUB CREST DR, DALLAS, TX 75248
City Council District
11
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-28T21:00:01.000
Status
Closed
Created Date
2018-01-27T21:00:01.000
Update Date
2018-02-01T06:49:39.000
Closed Date
2018-02-01T06:49:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2487660.67213768
Y Coordinate
7038053.3581769
Lat Long Location
15910 CLUB CREST DR, DALLAS, TX 75248
Unique Key
1310750984
18-00019444
Service Request Number: 18-00019444 • Address: 6098 MENGER AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00019444
Address
6098 MENGER AVE, DALLAS, 75227
City Council District
7
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-17T10:08:17.000
Status
Closed
Created Date
2018-01-15T10:08:17.000
Update Date
2018-02-01T06:49:04.000
Closed Date
2018-02-01T06:49:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516450.26174222
Y Coordinate
6967370.84114529
Lat Long Location
6098 MENGER AVE, DALLAS, 75227
Unique Key
1309282596
17-00528197
Service Request Number: 17-00528197 • Address: 1100 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00528197
Address
1100 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-09T03:56:30.000
Status
Closed
Created Date
2017-10-26T03:56:30.000
Update Date
2017-10-26T04:43:34.000
Closed Date
2017-10-26T04:43:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2488318.21768555
Y Coordinate
6948247.28448932
Lat Long Location
1100 E MISSOURI AVE, DALLAS, TX 75216
Unique Key
1300637073
17-00527705
Service Request Number: 17-00527705 • Address: 10611 ALLEGHENY DR, DALLAS, 75229 • City Council District: 6
Service Request Number
17-00527705
Address
10611 ALLEGHENY DR, DALLAS, 75229
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T15:29:54.000
Status
Closed
Created Date
2017-10-25T15:29:54.000
Update Date
2017-10-26T10:33:02.000
Closed Date
2017-10-26T10:33:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2465275.44327834
Y Coordinate
7011024.90551298
Lat Long Location
10611 ALLEGHENY DR, DALLAS, 75229
Unique Key
1300592365
17-00520800
Service Request Number: 17-00520800 • Address: 611 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00520800
Address
611 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-05T16:40:34.000
Status
Closed
Created Date
2017-10-20T16:40:34.000
Update Date
2017-10-26T11:06:26.000
Closed Date
2017-10-26T11:06:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481199.34579848
Y Coordinate
6957406.58746943
Lat Long Location
611 W JEFFERSON BLVD, DALLAS, TX 75208
Unique Key
1299974036
18-00037334
Service Request Number: 18-00037334 • Address: 9841 LENEL PL, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00037334
Address
9841 LENEL PL, DALLAS, TX 75220
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-09T15:19:36.000
Status
Closed
Created Date
2018-01-26T15:19:36.000
Update Date
2018-02-01T06:25:33.000
Closed Date
2018-02-01T06:25:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476094.78079685
Y Coordinate
7006171.24587897
Lat Long Location
9841 LENEL PL, DALLAS, TX 75220
Unique Key
1310651636
17-00526103
Service Request Number: 17-00526103 • Address: 5843 ROYAL CREST DR, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00526103
Address
5843 ROYAL CREST DR, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T16:41:51.000
Status
Closed
Created Date
2017-10-24T16:41:51.000
Update Date
2017-10-26T15:27:41.000
Closed Date
2017-10-26T15:27:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487426.6432359
Y Coordinate
7014216.19204396
Lat Long Location
5843 ROYAL CREST DR, DALLAS, TX 75230
Unique Key
1300456412
17-00508131
Service Request Number: 17-00508131 • Address: 4003 TIMBERGLEN RD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00508131
Address
4003 TIMBERGLEN RD, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T14:55:56.000
Status
Closed
Created Date
2017-10-12T14:55:56.000
Update Date
2017-10-25T23:00:31.000
Closed Date
2017-10-25T23:00:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476370.31883241
Y Coordinate
7052224.13541008
Lat Long Location
4003 TIMBERGLEN RD, DALLAS, TX 75287
Unique Key
1298893288
17-00413725
Service Request Number: 17-00413725 • Address: 2325 LARRY DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00413725
Address
2325 LARRY DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-20T23:44:29.000
Status
Closed
Created Date
2017-08-17T23:44:29.000
Update Date
2017-10-25T23:20:56.000
Closed Date
2017-10-25T23:20:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2528516.40564617
Y Coordinate
6987484.01656059
Lat Long Location
2325 LARRY DR, DALLAS, TX 75228
Unique Key
1290578241
17-00493402
Service Request Number: 17-00493402 • Address: 10822 CASTOLON DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00493402
Address
10822 CASTOLON DR, DALLAS, TX 75228
City Council District
9
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T14:11:28.000
Status
Closed
Created Date
2017-10-03T14:11:28.000
Update Date
2017-10-26T07:35:15.000
Closed Date
2017-10-26T07:35:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527093.93181567
Y Coordinate
6995030.8907803
Lat Long Location
10822 CASTOLON DR, DALLAS, TX 75228
Unique Key
1297623981
17-00513359
Service Request Number: 17-00513359 • Address: 4703 MUNGER AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00513359
Address
4703 MUNGER AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T17:33:37.000
Status
Closed
Created Date
2017-10-16T17:33:37.000
Update Date
2017-10-25T16:09:21.000
Closed Date
2017-10-25T16:09:21.000
Priority
Standard
Method Received Description
Web
X Coordinate
2497205.45782101
Y Coordinate
6980608.20688524
Lat Long Location
4703 MUNGER AVE, DALLAS, TX 75204
Unique Key
1299366217
18-00045081
Service Request Number: 18-00045081 • Address: 7809 WALNUT HILL LN, DALLAS, TX 75230 • City Council District: 11
Service Request Number
18-00045081
Address
7809 WALNUT HILL LN, DALLAS, TX 75230
City Council District
11
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-02T02:58:56.000
Status
Closed
Created Date
2018-02-01T02:58:56.000
Update Date
2018-02-01T04:45:04.000
Closed Date
2018-02-01T04:45:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2498727.87393438
Y Coordinate
7007519.41722075
Lat Long Location
7809 WALNUT HILL LN, DALLAS, TX 75230
Unique Key
1311250853
17-00552323
Service Request Number: 17-00552323 • Address: J J LEMMON RD & ROBERTSON DR, DALLAS, TX • City Council District: 8
Service Request Number
17-00552323
Address
J J LEMMON RD & ROBERTSON DR, DALLAS, TX
City Council District
8
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T19:43:41.000
Status
Closed
Created Date
2017-11-10T19:43:41.000
Update Date
2017-11-11T17:04:12.000
Closed Date
2017-11-11T17:04:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2507492.06506516
Y Coordinate
6932932.03151594
Lat Long Location
J J LEMMON RD & ROBERTSON DR, DALLAS, TX
Unique Key
1302629352
18-00041281
Service Request Number: 18-00041281 • Address: 3038 SEARCY DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00041281
Address
3038 SEARCY DR, DALLAS, TX 75211
City Council District
1
Department
Court and Detention Services
Service Request Type
Illegal Dumping Sign - CDS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-06-21T08:39:49.000
Status
Closed
Created Date
2018-01-30T08:39:49.000
Update Date
2018-02-01T06:52:56.000
Closed Date
2018-02-01T06:52:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469329.67123716
Y Coordinate
6951371.78459409
Lat Long Location
3038 SEARCY DR, DALLAS, TX 75211
Unique Key
1310976128
17-00527634
Service Request Number: 17-00527634 • Address: 4819 MEXICANA RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00527634
Address
4819 MEXICANA RD, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T14:58:20.000
Status
Closed
Created Date
2017-10-25T14:58:20.000
Update Date
2017-10-26T07:51:47.000
Closed Date
2017-10-26T07:51:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2460493.05361902
Y Coordinate
6975961.20909712
Lat Long Location
4819 MEXICANA RD, DALLAS, TX 75212
Unique Key
1300586891
17-00467690
Service Request Number: 17-00467690 • Address: 6207 TELLURIDE LN, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00467690
Address
6207 TELLURIDE LN, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-27T09:52:01.000
Status
Closed
Created Date
2017-09-18T09:52:01.000
Update Date
2017-10-26T11:30:53.000
Closed Date
2017-10-26T11:30:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2489907.84530935
Y Coordinate
7048241.817708
Lat Long Location
6207 TELLURIDE LN, DALLAS, TX 75252
Unique Key
1295320849
17-00477696
Service Request Number: 17-00477696 • Address: 3100 KINKAID DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00477696
Address
3100 KINKAID DR, DALLAS, TX 75220
City Council District
6
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-02T16:03:10.000
Status
Closed
Created Date
2017-09-22T16:03:10.000
Update Date
2018-02-01T05:38:37.000
Closed Date
2018-02-01T05:38:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467817.98987977
Y Coordinate
7005946.9735279
Lat Long Location
3100 KINKAID DR, DALLAS, TX 75220
Unique Key
1296101262
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