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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00125690
Service Request Number: 17-00125690 • Address: 6028 FARNSWORTH DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
17-00125690
Address
6028 FARNSWORTH DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-05-03T10:24:27.000
Status
Closed
Created Date
2017-03-22T10:24:27.000
Update Date
2017-10-26T12:16:38.000
Closed Date
2017-10-26T12:16:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2453432.43466331
Y Coordinate
6938373.20417823
Lat Long Location
6028 FARNSWORTH DR, DALLAS, TX 75236
Unique Key
1259522566
18-00130906
Service Request Number: 18-00130906 • Address: W 9TH ST & N WESTMORELAND RD, DALLAS, TX • City Council District: 1
Service Request Number
18-00130906
Address
W 9TH ST & N WESTMORELAND RD, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-30T10:45:14.000
Status
Closed
Created Date
2018-03-23T10:45:14.000
Update Date
2018-03-24T13:27:53.000
Closed Date
2018-03-24T13:27:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468329.41710698
Y Coordinate
6958449.16442672
Lat Long Location
W 9TH ST & N WESTMORELAND RD, DALLAS, TX
Unique Key
1317768168
17-00528772
Service Request Number: 17-00528772 • Address: 6937 GREENTREE LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00528772
Address
6937 GREENTREE LN, DALLAS, TX 75214
City Council District
9
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T10:57:01.000
Status
Closed
Created Date
2017-10-26T10:57:01.000
Update Date
2017-10-26T14:14:39.000
Closed Date
2017-10-26T14:14:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2509550.65344901
Y Coordinate
6995165.08265481
Lat Long Location
6937 GREENTREE LN, DALLAS, TX 75214
Unique Key
1300687464
17-00520576
Service Request Number: 17-00520576 • Address: 17849 MARY MARGARET ST, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00520576
Address
17849 MARY MARGARET ST, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-17T15:25:46.000
Status
Closed
Created Date
2017-10-20T15:25:46.000
Update Date
2017-10-25T16:17:00.000
Closed Date
2017-10-25T16:17:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470368.72983394
Y Coordinate
7048590.21150273
Lat Long Location
17849 MARY MARGARET ST, DALLAS, TX 75287
Unique Key
1299954101
17-00494089
Service Request Number: 17-00494089 • Address: 211 S BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00494089
Address
211 S BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T21:35:47.000
Status
Closed
Created Date
2017-10-03T21:35:47.000
Update Date
2017-10-26T07:37:38.000
Closed Date
2017-10-26T07:37:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2484105.03494377
Y Coordinate
6957749.35015525
Lat Long Location
211 S BECKLEY AVE, DALLAS, TX 75203
Unique Key
1297681103
17-00520004
Service Request Number: 17-00520004 • Address: 413 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00520004
Address
413 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-05T11:38:39.000
Status
Closed
Created Date
2017-10-20T11:38:39.000
Update Date
2017-10-26T10:56:16.000
Closed Date
2017-10-26T10:56:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482363.06114148
Y Coordinate
6957423.86469228
Lat Long Location
413 W JEFFERSON BLVD, DALLAS, TX 75208
Unique Key
1299910621
18-00135926
Service Request Number: 18-00135926 • Address: 4842 GASTON AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
18-00135926
Address
4842 GASTON AVE, DALLAS, TX 75246
City Council District
2
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-25T14:45:33.000
Status
Closed
Created Date
2018-03-26T14:45:33.000
Update Date
2018-04-23T06:08:00.000
Closed Date
2018-04-23T06:08:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2499986.34824248
Y Coordinate
6978135.59868972
Lat Long Location
4842 GASTON AVE, DALLAS, TX 75246
Unique Key
1318135465
17-00451578
Service Request Number: 17-00451578 • Address: 7115 MARVIN D LOVE FWY, DALLAS, TX 75237 • City Council District: 8
Service Request Number
17-00451578
Address
7115 MARVIN D LOVE FWY, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-18T22:18:18.000
Status
Closed
Created Date
2017-09-07T22:18:18.000
Update Date
2017-10-26T15:42:32.000
Closed Date
2017-10-26T15:42:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469751.50580589
Y Coordinate
6927342.94043684
Lat Long Location
7115 MARVIN D LOVE FWY, DALLAS, TX 75237
Unique Key
1293964489
18-00132538
Service Request Number: 18-00132538 • Address: 8907 BECKLEYCREST AVE, DALLAS, TX 75232 • City Council District: 8
Service Request Number
18-00132538
Address
8907 BECKLEYCREST AVE, DALLAS, TX 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Confined in Vehicle - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-24T22:41:42.000
Status
Closed
Created Date
2018-03-23T22:41:42.000
Update Date
2018-03-24T07:52:13.000
Closed Date
2018-03-24T07:52:13.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481297.20478509
Y Coordinate
6919941.01640741
Lat Long Location
8907 BECKLEYCREST AVE, DALLAS, TX 75232
Unique Key
1317876095
17-00526925
Service Request Number: 17-00526925 • Address: 1210 RANIER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00526925
Address
1210 RANIER ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T10:30:26.000
Status
Closed
Created Date
2017-10-25T10:30:26.000
Update Date
2017-10-26T10:46:59.000
Closed Date
2017-10-26T10:46:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478177.7241278
Y Coordinate
6960117.55405305
Lat Long Location
1210 RANIER ST, DALLAS, TX 75208
Unique Key
1300537704
17-00523934
Service Request Number: 17-00523934 • Address: 3923 DUTTON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00523934
Address
3923 DUTTON DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T16:21:40.000
Status
Closed
Created Date
2017-10-23T16:21:40.000
Update Date
2017-10-26T12:01:41.000
Closed Date
2017-10-26T12:01:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465413.2094562
Y Coordinate
6950695.9244272
Lat Long Location
3923 DUTTON DR, DALLAS, TX 75211
Unique Key
1300278382
18-00132218
Service Request Number: 18-00132218 • Address: 10310 OAK GATE LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00132218
Address
10310 OAK GATE LN, DALLAS, TX 75217
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T16:38:42.000
Status
Closed
Created Date
2018-03-23T16:38:42.000
Update Date
2018-03-24T16:23:34.000
Closed Date
2018-03-24T16:23:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2538358.27733109
Y Coordinate
6958095.16752735
Lat Long Location
10310 OAK GATE LN, DALLAS, TX 75217
Unique Key
1317852826
17-00528201
Service Request Number: 17-00528201 • Address: MAPLE AVE & MCKINNEY AVE, DALLAS, TX • City Council District: 14
Service Request Number
17-00528201
Address
MAPLE AVE & MCKINNEY AVE, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-30T05:32:21.000
Status
Closed
Created Date
2017-10-26T05:32:21.000
Update Date
2017-10-26T10:07:35.000
Closed Date
2017-10-26T10:07:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2490083.29527466
Y Coordinate
6975992.58427502
Lat Long Location
MAPLE AVE & MCKINNEY AVE, DALLAS, TX
Unique Key
1300640950
17-00468199
Service Request Number: 17-00468199 • Address: 2204 MAY ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
17-00468199
Address
2204 MAY ST, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-30T12:12:11.000
Status
Closed
Created Date
2017-09-18T12:12:11.000
Update Date
2017-10-26T09:26:05.000
Closed Date
2017-10-26T09:26:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482551.81645157
Y Coordinate
6967602.29823562
Lat Long Location
2204 MAY ST, DALLAS, TX 75208
Unique Key
1295356720
17-00527463
Service Request Number: 17-00527463 • Address: 6711 ELAM RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00527463
Address
6711 ELAM RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:57:19.000
Status
Closed
Created Date
2017-10-25T13:57:19.000
Update Date
2017-10-26T11:05:24.000
Closed Date
2017-10-26T11:05:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2520290.17445229
Y Coordinate
6949525.12047798
Lat Long Location
6711 ELAM RD, DALLAS, TX 75217
Unique Key
1300574589
18-00112872
Service Request Number: 18-00112872 • Address: 9240 CYPRESS WATERS BLVD, DALLAS, TX 75019 • City Council District: 6
Service Request Number
18-00112872
Address
9240 CYPRESS WATERS BLVD, DALLAS, TX 75019
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-16T08:59:36.000
Status
Closed
Created Date
2018-03-14T08:59:36.000
Update Date
2018-03-24T12:23:54.000
Closed Date
2018-03-24T12:23:54.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2433292.00790245
Y Coordinate
7025541.51474465
Lat Long Location
9240 CYPRESS WATERS BLVD, DALLAS, TX 75019
Unique Key
1316469505
17-00518789
Service Request Number: 17-00518789 • Address: 2311 ECHO LAKE DR, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00518789
Address
2311 ECHO LAKE DR, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T15:54:08.000
Status
Closed
Created Date
2017-10-19T15:54:08.000
Update Date
2017-10-25T15:43:33.000
Closed Date
2017-10-25T15:43:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2547789.00664536
Y Coordinate
6934149.22836879
Lat Long Location
2311 ECHO LAKE DR, DALLAS, TX 75253
Unique Key
1299814288
17-00527091
Service Request Number: 17-00527091 • Address: 4977 S CENTRAL SERV W, DALLAS, 75215 • City Council District: 7
Service Request Number
17-00527091
Address
4977 S CENTRAL SERV W, DALLAS, 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-08T11:28:01.000
Status
Closed
Created Date
2017-10-25T11:28:01.000
Update Date
2017-10-26T14:14:34.000
Closed Date
2017-10-26T14:14:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2503376.65126062
Y Coordinate
6959427.07655498
Lat Long Location
4977 S CENTRAL SERV W, DALLAS, 75215
Unique Key
1300549484
17-00506176
Service Request Number: 17-00506176 • Address: 3736 GLENCOE ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00506176
Address
3736 GLENCOE ST, DALLAS, TX 75206
City Council District
14
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-01T14:30:45.000
Status
Closed
Created Date
2017-10-11T14:30:45.000
Update Date
2017-10-26T13:56:43.000
Closed Date
2017-10-26T13:56:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2497780.52633576
Y Coordinate
6990144.87807076
Lat Long Location
3736 GLENCOE ST, DALLAS, TX 75206
Unique Key
1298735234
17-00524847
Service Request Number: 17-00524847 • Address: 5041 THUNDER RD, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00524847
Address
5041 THUNDER RD, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T09:56:12.000
Status
Closed
Created Date
2017-10-24T09:56:12.000
Update Date
2017-10-26T08:22:50.000
Closed Date
2017-10-26T08:22:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483641.94388827
Y Coordinate
7023135.21005519
Lat Long Location
5041 THUNDER RD, DALLAS, TX 75244
Unique Key
1300363042
18-00129861
Service Request Number: 18-00129861 • Address: 1733 RIDGEDORF DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00129861
Address
1733 RIDGEDORF DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-23T16:19:58.000
Status
Closed
Created Date
2018-03-22T16:19:58.000
Update Date
2018-03-24T15:09:47.000
Closed Date
2018-03-24T15:09:47.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2529467.06109371
Y Coordinate
6957595.78003243
Lat Long Location
1733 RIDGEDORF DR, DALLAS, TX 75217
Unique Key
1317686806
18-00132643
Service Request Number: 18-00132643 • Address: 3018 TALISMAN DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00132643
Address
3018 TALISMAN DR, DALLAS, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T08:37:47.000
Status
Closed
Created Date
2018-03-24T08:37:47.000
Update Date
2018-03-24T09:32:53.000
Closed Date
2018-03-24T09:32:53.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466463.59286493
Y Coordinate
7015291.36452327
Lat Long Location
3018 TALISMAN DR, DALLAS, 75229
Unique Key
1317890762
17-00516582
Service Request Number: 17-00516582 • Address: 3002 TRUXILLO DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00516582
Address
3002 TRUXILLO DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T13:20:06.000
Status
Closed
Created Date
2017-10-18T13:20:06.000
Update Date
2017-10-26T12:20:06.000
Closed Date
2017-10-26T12:20:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532134.16453349
Y Coordinate
6995758.42276589
Lat Long Location
3002 TRUXILLO DR, DALLAS, TX 75228
Unique Key
1299631946
18-00132710
Service Request Number: 18-00132710 • Address: 4430 CROZIER ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00132710
Address
4430 CROZIER ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T09:43:33.000
Status
Closed
Created Date
2018-03-24T09:43:33.000
Update Date
2018-03-24T10:28:00.000
Closed Date
2018-03-24T10:28:00.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503546.76476158
Y Coordinate
6961823.23645154
Lat Long Location
4430 CROZIER ST, DALLAS, TX 75215
Unique Key
1317895868
17-00527930
Service Request Number: 17-00527930 • Address: 2355 DUNCANVILLE RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00527930
Address
2355 DUNCANVILLE RD, DALLAS, TX 75211
City Council District
3
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-08T16:40:15.000
Status
Closed
Created Date
2017-10-25T16:40:15.000
Update Date
2017-10-25T16:41:40.000
Closed Date
2017-10-25T16:41:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2457822.75573885
Y Coordinate
6948879.99238056
Lat Long Location
2355 DUNCANVILLE RD, DALLAS, TX 75211
Unique Key
1300610992
17-00528424
Service Request Number: 17-00528424 • Address: 6300 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00528424
Address
6300 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-02T08:57:37.000
Status
Closed
Created Date
2017-10-26T08:57:37.000
Update Date
2017-10-26T08:58:45.000
Closed Date
2017-10-26T08:58:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508701.97456263
Y Coordinate
6977965.15130374
Lat Long Location
6300 EAST GRAND AVE, DALLAS, TX 75223
Unique Key
1300661670
17-00527515
Service Request Number: 17-00527515 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00527515
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T14:14:21.000
Status
Closed
Created Date
2017-10-25T14:14:21.000
Update Date
2017-10-25T14:14:53.000
Closed Date
2017-10-25T14:14:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300578235
18-00132687
Service Request Number: 18-00132687 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132687
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T09:25:20.000
Status
Closed
Created Date
2018-03-24T09:25:20.000
Update Date
2018-03-24T09:25:53.000
Closed Date
2018-03-24T09:25:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317894101
18-00132312
Service Request Number: 18-00132312 • Address: 3404 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00132312
Address
3404 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T17:28:46.000
Status
Closed
Created Date
2018-03-23T17:28:46.000
Update Date
2018-03-24T12:43:51.000
Closed Date
2018-03-24T12:43:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2501796.49607469
Y Coordinate
6947547.70056308
Lat Long Location
3404 E ILLINOIS AVE, DALLAS, TX 75216
Unique Key
1317859364
18-00123200
Service Request Number: 18-00123200 • Address: 3621 FRANKFORD RD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00123200
Address
3621 FRANKFORD RD, DALLAS, TX 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-21T21:33:09.000
Status
Closed
Created Date
2018-03-19T21:33:09.000
Update Date
2018-03-24T15:29:51.000
Closed Date
2018-03-24T15:29:51.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473439.00150777
Y Coordinate
7049658.63956732
Lat Long Location
3621 FRANKFORD RD, DALLAS, TX 75287
Unique Key
1317213030
17-00327664
Service Request Number: 17-00327664 • Address: 10008 DAHMAN CIR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00327664
Address
10008 DAHMAN CIR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-10T18:01:52.000
Status
Closed
Created Date
2017-07-06T18:01:52.000
Update Date
2017-10-26T14:32:15.000
Closed Date
2017-10-26T14:32:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513676.4778464
Y Coordinate
7009778.99668186
Lat Long Location
10008 DAHMAN CIR, DALLAS, 75238
Unique Key
1282870280
18-00133047
Service Request Number: 18-00133047 • Address: 14339 HAYMEADOW CIR, DALLAS, TX 75254 • City Council District: 11
Service Request Number
18-00133047
Address
14339 HAYMEADOW CIR, DALLAS, TX 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T16:00:35.000
Status
Closed
Created Date
2018-03-24T16:00:35.000
Update Date
2018-03-24T19:16:16.000
Closed Date
2018-03-24T19:16:16.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498878.94098941
Y Coordinate
7030842.01087937
Lat Long Location
14339 HAYMEADOW CIR, DALLAS, TX 75254
Unique Key
1317922110
17-00519739
Service Request Number: 17-00519739 • Address: 4563 ST FRANCIS AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00519739
Address
4563 ST FRANCIS AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-17T10:15:06.000
Status
Closed
Created Date
2017-10-20T10:15:06.000
Update Date
2017-10-26T08:31:18.000
Closed Date
2017-10-26T08:31:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2524656.16316355
Y Coordinate
6973054.41128692
Lat Long Location
4563 ST FRANCIS AVE, DALLAS, TX 75227
Unique Key
1299892933
18-00181164
Service Request Number: 18-00181164 • Address: 4908 MONARCH ST, DALLAS, 75206 • City Council District: 2
Service Request Number
18-00181164
Address
4908 MONARCH ST, DALLAS, 75206
City Council District
2
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-26T07:24:17.000
Status
Closed
Created Date
2018-04-19T07:24:17.000
Update Date
2018-04-23T05:32:45.000
Closed Date
2018-04-23T05:32:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497507.33704174
Y Coordinate
6981350.55258908
Lat Long Location
4908 MONARCH ST, DALLAS, 75206
Unique Key
1321677162
17-00526749
Service Request Number: 17-00526749 • Address: 14281 BRIDGEVIEW LN, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00526749
Address
14281 BRIDGEVIEW LN, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T09:30:56.000
Status
Closed
Created Date
2017-10-25T09:30:56.000
Update Date
2017-10-26T16:01:18.000
Closed Date
2017-10-26T16:01:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2557709.88840027
Y Coordinate
6934282.31429475
Lat Long Location
14281 BRIDGEVIEW LN, DALLAS, TX 75253
Unique Key
1300525085
18-00173215
Service Request Number: 18-00173215 • Address: 900 S BEACON ST, DALLAS, 75223 • Department: Code Compliance District Group
Service Request Number
18-00173215
Address
900 S BEACON ST, DALLAS, 75223
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-04-23T02:21:56.000
Status
Closed
Created Date
2018-04-15T02:21:56.000
Update Date
2018-04-15T02:25:36.000
Closed Date
2018-04-15T02:25:36.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506244.4834322
Y Coordinate
6977000.17111637
Lat Long Location
900 S BEACON ST, DALLAS, 75223
Unique Key
1320860387
18-00173216
Service Request Number: 18-00173216 • Address: 5600 SWISS AVE, DALLAS, TX 75214 • Department: Code Compliance District Group
Service Request Number
18-00173216
Address
5600 SWISS AVE, DALLAS, TX 75214
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-04-23T02:28:35.000
Status
Closed
Created Date
2018-04-15T02:28:35.000
Update Date
2018-04-15T02:31:19.000
Closed Date
2018-04-15T02:31:19.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502023.3055933
Y Coordinate
6981048.99827522
Lat Long Location
5600 SWISS AVE, DALLAS, TX 75214
Unique Key
1320860558
18-00114513
Service Request Number: 18-00114513 • Address: 3789 MARVIN D LOVE SERV W, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00114513
Address
3789 MARVIN D LOVE SERV W, DALLAS, 75224
City Council District
4
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-28T18:27:13.000
Status
Closed
Created Date
2018-03-14T18:27:13.000
Update Date
2018-03-24T10:40:31.000
Closed Date
2018-03-24T10:40:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479140.10561567
Y Coordinate
6941319.09274458
Lat Long Location
3789 MARVIN D LOVE SERV W, DALLAS, 75224
Unique Key
1316581889
18-00184463
Service Request Number: 18-00184463 • Address: 7112 GASTON AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00184463
Address
7112 GASTON AVE, DALLAS, 75214
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-28T18:10:53.000
Status
Closed
Created Date
2018-04-20T18:10:53.000
Update Date
2018-04-23T07:08:09.000
Closed Date
2018-04-23T07:08:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2510831.26250394
Y Coordinate
6983662.04037671
Lat Long Location
7112 GASTON AVE, DALLAS, 75214
Unique Key
1322081236
17-00509020
Service Request Number: 17-00509020 • Address: 4478 GINGER AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00509020
Address
4478 GINGER AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-26T09:27:08.000
Status
Closed
Created Date
2017-10-13T09:27:08.000
Update Date
2017-10-26T09:33:06.000
Closed Date
2017-10-26T09:33:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2462170.56476361
Y Coordinate
6952710.52060911
Lat Long Location
4478 GINGER AVE, DALLAS, TX 75211
Unique Key
1298984962
18-00132749
Service Request Number: 18-00132749 • Address: NEW BEDFORD DR & NANTUCKET VILLAGE DR, DALLAS, TX • City Council District: 5
Service Request Number
18-00132749
Address
NEW BEDFORD DR & NANTUCKET VILLAGE DR, DALLAS, TX
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T10:21:11.000
Status
Closed
Created Date
2018-03-24T10:21:11.000
Update Date
2018-03-24T17:16:30.000
Closed Date
2018-03-24T17:16:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2538395.9567908
Y Coordinate
6960139.02200334
Lat Long Location
NEW BEDFORD DR & NANTUCKET VILLAGE DR, DALLAS, TX
Unique Key
1317898925
17-00516402
Service Request Number: 17-00516402 • Address: 7817 FOREST LN, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00516402
Address
7817 FOREST LN, DALLAS, TX 75230
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-08T12:02:39.000
Status
Closed
Created Date
2017-10-18T12:02:39.000
Update Date
2017-10-25T16:12:44.000
Closed Date
2017-10-25T16:12:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2498816.08157882
Y Coordinate
7018174.60070964
Lat Long Location
7817 FOREST LN, DALLAS, TX 75230
Unique Key
1299616004
17-00527863
Service Request Number: 17-00527863 • Address: 6330 FORNEY RD, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00527863
Address
6330 FORNEY RD, DALLAS, 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-01T16:19:29.000
Status
Closed
Created Date
2017-10-25T16:19:29.000
Update Date
2017-10-26T16:32:33.000
Closed Date
2017-10-26T16:32:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2518891.99386704
Y Coordinate
6971142.98036035
Lat Long Location
6330 FORNEY RD, DALLAS, 75227
Unique Key
1300604980
17-00526062
Service Request Number: 17-00526062 • Address: 1222 MELBOURNE AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00526062
Address
1222 MELBOURNE AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-07T16:29:48.000
Status
Closed
Created Date
2017-10-24T16:29:48.000
Update Date
2017-10-25T16:03:32.000
Closed Date
2017-10-25T16:03:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478251.39491453
Y Coordinate
6950077.79128223
Lat Long Location
1222 MELBOURNE AVE, DALLAS, TX 75224
Unique Key
1300452752
18-00130413
Service Request Number: 18-00130413 • Address: 6400 MOUNTAIN CREEK PKWY, DALLAS, TX 75249 • City Council District: 3
Service Request Number
18-00130413
Address
6400 MOUNTAIN CREEK PKWY, DALLAS, TX 75249
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-06T07:58:30.000
Status
Closed
Created Date
2018-03-23T07:58:30.000
Update Date
2018-03-24T13:39:52.000
Closed Date
2018-03-24T13:39:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2441646.13832104
Y Coordinate
6921987.0191779
Lat Long Location
6400 MOUNTAIN CREEK PKWY, DALLAS, TX 75249
Unique Key
1317734218
18-00133132
Service Request Number: 18-00133132 • Address: 5837 CLENDENIN AVE, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00133132
Address
5837 CLENDENIN AVE, DALLAS, TX 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T18:01:21.000
Status
Closed
Created Date
2018-03-24T18:01:21.000
Update Date
2018-03-24T21:11:55.000
Closed Date
2018-03-24T21:11:55.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521272.28742364
Y Coordinate
6977606.17066362
Lat Long Location
5837 CLENDENIN AVE, DALLAS, TX 75228
Unique Key
1317929568
17-00519927
Service Request Number: 17-00519927 • Address: 2638 CREST RIDGE DR, DALLAS, TX • City Council District: 9
Service Request Number
17-00519927
Address
2638 CREST RIDGE DR, DALLAS, TX
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T11:17:13.000
Status
Closed
Created Date
2017-10-20T11:17:13.000
Update Date
2017-10-26T13:13:22.000
Closed Date
2017-10-26T13:13:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2530732.69852803
Y Coordinate
6989900.46556131
Lat Long Location
2638 CREST RIDGE DR, DALLAS, TX
Unique Key
1299905234
18-00132673
Service Request Number: 18-00132673 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132673
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T09:18:44.000
Status
Closed
Created Date
2018-03-24T09:18:44.000
Update Date
2018-03-24T09:19:21.000
Closed Date
2018-03-24T09:19:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317893207
17-00527219
Service Request Number: 17-00527219 • Address: RIVERBROOK DR & STONE CANYON RD, DALLAS, TX • City Council District: 11
Service Request Number
17-00527219
Address
RIVERBROOK DR & STONE CANYON RD, DALLAS, TX
City Council District
11
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T12:13:18.000
Status
Closed
Created Date
2017-10-25T12:13:18.000
Update Date
2017-10-25T14:27:30.000
Closed Date
2017-10-25T14:27:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2497930.41366562
Y Coordinate
7011083.05125845
Lat Long Location
RIVERBROOK DR & STONE CANYON RD, DALLAS, TX
Unique Key
1300557960
17-00505814
Service Request Number: 17-00505814 • Address: 3002 SHOREWOOD DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00505814
Address
3002 SHOREWOOD DR, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-20T11:50:44.000
Status
Closed
Created Date
2017-10-11T11:50:44.000
Update Date
2017-10-25T23:11:36.000
Closed Date
2017-10-25T23:11:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2532628.69386137
Y Coordinate
6985344.45585057
Lat Long Location
3002 SHOREWOOD DR, DALLAS, TX 75228
Unique Key
1298708397
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