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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00501134
Service Request Number: 17-00501134 • Address: 5134 WATSON DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00501134
Address
5134 WATSON DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-06T07:16:35.000
Status
Closed
Created Date
2017-10-09T07:16:35.000
Update Date
2017-10-26T12:29:11.000
Closed Date
2017-10-26T12:29:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2499284.47778423
Y Coordinate
6937475.2284003
Lat Long Location
5134 WATSON DR, DALLAS, TX 75241
Unique Key
1298323474
17-00525214
Service Request Number: 17-00525214 • Address: 5333 N DENTWOOD DR, DALLAS, TX 75220 • City Council District: 13
Service Request Number
17-00525214
Address
5333 N DENTWOOD DR, DALLAS, TX 75220
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T11:50:28.000
Status
Closed
Created Date
2017-10-24T11:50:28.000
Update Date
2017-10-26T09:27:49.000
Closed Date
2017-10-26T09:27:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485313.01384012
Y Coordinate
7003236.26844158
Lat Long Location
5333 N DENTWOOD DR, DALLAS, TX 75220
Unique Key
1300390397
17-00504159
Service Request Number: 17-00504159 • Address: 3424 KIESTHILL DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504159
Address
3424 KIESTHILL DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-21T13:08:35.000
Status
Closed
Created Date
2017-10-10T13:08:35.000
Update Date
2017-10-26T08:31:50.000
Closed Date
2017-10-26T08:31:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466968.58688806
Y Coordinate
6942334.1156861
Lat Long Location
3424 KIESTHILL DR, DALLAS, TX 75233
Unique Key
1298558505
18-00128335
Service Request Number: 18-00128335 • Address: 3746 SEGUIN DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00128335
Address
3746 SEGUIN DR, DALLAS, TX 75220
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-29T09:08:51.000
Status
Closed
Created Date
2018-03-22T09:08:51.000
Update Date
2018-03-24T12:14:26.000
Closed Date
2018-03-24T12:14:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473727.40147355
Y Coordinate
7006491.90627933
Lat Long Location
3746 SEGUIN DR, DALLAS, TX 75220
Unique Key
1317587489
18-00180269
Service Request Number: 18-00180269 • Address: 3000 GARAPAN DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00180269
Address
3000 GARAPAN DR, DALLAS, TX 75224
City Council District
4
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-25T14:34:08.000
Status
Closed
Created Date
2018-04-18T14:34:08.000
Update Date
2018-04-23T07:06:42.000
Closed Date
2018-04-23T07:06:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2479826.56373627
Y Coordinate
6946440.09985264
Lat Long Location
3000 GARAPAN DR, DALLAS, TX 75224
Unique Key
1321562702
17-00527875
Service Request Number: 17-00527875 • Address: 2170 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00527875
Address
2170 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-08T16:22:33.000
Status
Closed
Created Date
2017-10-25T16:22:33.000
Update Date
2017-10-26T13:44:02.000
Closed Date
2017-10-26T13:44:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2459297.75585632
Y Coordinate
7001320.0241456
Lat Long Location
2170 W NORTHWEST HWY, DALLAS, TX 75220
Unique Key
1300606070
17-00487600
Service Request Number: 17-00487600 • Address: 6135 MENGER AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00487600
Address
6135 MENGER AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-26T10:09:17.000
Status
Closed
Created Date
2017-09-29T10:09:17.000
Update Date
2017-10-25T14:39:10.000
Closed Date
2017-10-25T14:39:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516681.09977673
Y Coordinate
6967367.53121426
Lat Long Location
6135 MENGER AVE, DALLAS, TX 75227
Unique Key
1296964198
17-00527994
Service Request Number: 17-00527994 • Address: 4300 AVONDALE AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
17-00527994
Address
4300 AVONDALE AVE, DALLAS, TX 75219
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T17:21:15.000
Status
Closed
Created Date
2017-10-25T17:21:15.000
Update Date
2017-10-26T17:33:41.000
Closed Date
2017-10-26T17:33:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490018.24498014
Y Coordinate
6984508.41483166
Lat Long Location
4300 AVONDALE AVE, DALLAS, TX 75219
Unique Key
1300615939
18-00121685
Service Request Number: 18-00121685 • Address: 3200 PARK LN, DALLAS, TX • City Council District: 6
Service Request Number
18-00121685
Address
3200 PARK LN, DALLAS, TX
City Council District
6
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-25T11:47:01.000
Status
Duplicate (closed)
Created Date
2018-03-19T11:47:01.000
Update Date
2018-03-24T05:49:27.000
Closed Date
2018-03-24T05:49:28.000
Priority
Standard
Method Received Description
Web
X Coordinate
2468642.51676666
Y Coordinate
7005407.92021659
Lat Long Location
3200 PARK LN, DALLAS, TX
Unique Key
1317114842
17-00552392
Service Request Number: 17-00552392 • Address: 2754 WILHURT AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00552392
Address
2754 WILHURT AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T07:18:10.000
Status
Closed
Created Date
2017-11-11T07:18:10.000
Update Date
2017-11-11T09:09:35.000
Closed Date
2017-11-11T09:09:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498060.82232076
Y Coordinate
6944278.0334653
Lat Long Location
2754 WILHURT AVE, DALLAS, TX 75216
Unique Key
1302650574
17-00529242
Service Request Number: 17-00529242 • Address: 2606 HARBINGER LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00529242
Address
2606 HARBINGER LN, DALLAS, TX 75287
City Council District
12
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:35:46.000
Status
Closed
Created Date
2017-10-26T13:35:46.000
Update Date
2017-10-26T14:12:51.000
Closed Date
2017-10-26T14:12:51.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2468705.75418808
Y Coordinate
7048090.15725912
Lat Long Location
2606 HARBINGER LN, DALLAS, TX 75287
Unique Key
1300726367
17-00518474
Service Request Number: 17-00518474 • Address: 3100 VALLEY MEADOW DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00518474
Address
3100 VALLEY MEADOW DR, DALLAS, TX 75220
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T14:10:27.000
Status
Closed
Created Date
2017-10-19T14:10:27.000
Update Date
2017-10-26T12:07:39.000
Closed Date
2017-10-26T12:07:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468294.91189597
Y Coordinate
7004937.35763357
Lat Long Location
3100 VALLEY MEADOW DR, DALLAS, TX 75220
Unique Key
1299791518
18-00060392
Service Request Number: 18-00060392 • Address: 5618 CHURCHILL AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00060392
Address
5618 CHURCHILL AVE, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-03-27T09:40:09.000
Status
Closed
Created Date
2018-02-12T09:40:09.000
Update Date
2018-03-24T15:49:59.000
Closed Date
2018-03-24T15:49:59.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515222.48215076
Y Coordinate
6972766.1431159
Lat Long Location
5618 CHURCHILL AVE, DALLAS, TX 75227
Unique Key
1312472350
18-00133134
Service Request Number: 18-00133134 • Address: 4509 TACOMA ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00133134
Address
4509 TACOMA ST, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T18:04:39.000
Status
Closed
Created Date
2018-03-24T18:04:39.000
Update Date
2018-03-24T22:03:12.000
Closed Date
2018-03-24T22:03:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499505.18370957
Y Coordinate
6943200.92301996
Lat Long Location
4509 TACOMA ST, DALLAS, TX 75216
Unique Key
1317929725
17-00524675
Service Request Number: 17-00524675 • Address: 9623 ATHERTON DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00524675
Address
9623 ATHERTON DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T09:11:53.000
Status
Closed
Created Date
2017-10-24T09:11:53.000
Update Date
2017-10-26T10:09:40.000
Closed Date
2017-10-26T10:09:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2511374.81672979
Y Coordinate
7016071.32247089
Lat Long Location
9623 ATHERTON DR, DALLAS, TX 75243
Unique Key
1300351114
18-00181703
Service Request Number: 18-00181703 • Address: HEMLOCK AVE & RIDGECREST RD, DALLAS, TX • City Council District: 13
Service Request Number
18-00181703
Address
HEMLOCK AVE & RIDGECREST RD, DALLAS, TX
City Council District
13
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-09T10:35:42.000
Status
Closed
Created Date
2018-04-19T10:35:42.000
Update Date
2018-04-23T06:56:01.000
Closed Date
2018-04-23T06:56:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2502935.80561888
Y Coordinate
7003968.77666601
Lat Long Location
HEMLOCK AVE & RIDGECREST RD, DALLAS, TX
Unique Key
1321735651
17-00524257
Service Request Number: 17-00524257 • Address: 1815 MOUNTAIN LAKE RD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00524257
Address
1815 MOUNTAIN LAKE RD, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T22:02:35.000
Status
Closed
Created Date
2017-10-23T22:02:35.000
Update Date
2017-10-26T08:48:19.000
Closed Date
2017-10-26T08:48:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475914.12524369
Y Coordinate
6949380.32017297
Lat Long Location
1815 MOUNTAIN LAKE RD, DALLAS, TX 75224
Unique Key
1300308779
18-00133102
Service Request Number: 18-00133102 • Address: 3103 WILTON AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00133102
Address
3103 WILTON AVE, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T17:19:53.000
Status
Closed
Created Date
2018-03-24T17:19:53.000
Update Date
2018-03-24T21:06:54.000
Closed Date
2018-03-24T21:06:54.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469075.05268317
Y Coordinate
6951981.25664559
Lat Long Location
3103 WILTON AVE, DALLAS, TX 75211
Unique Key
1317927352
18-00132950
Service Request Number: 18-00132950 • Address: 2634 MARBELLA LN, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00132950
Address
2634 MARBELLA LN, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T13:48:15.000
Status
Closed
Created Date
2018-03-24T13:48:15.000
Update Date
2018-03-24T15:04:46.000
Closed Date
2018-03-24T15:04:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2530749.844259
Y Coordinate
6987013.7499227
Lat Long Location
2634 MARBELLA LN, DALLAS, TX 75228
Unique Key
1317914225
17-00516288
Service Request Number: 17-00516288 • Address: 2009 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00516288
Address
2009 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T11:29:11.000
Status
Closed
Created Date
2017-10-18T11:29:11.000
Update Date
2017-10-25T15:03:26.000
Closed Date
2017-10-25T15:03:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2496172.39766358
Y Coordinate
6967968.17782332
Lat Long Location
2009 S HARWOOD ST, DALLAS, TX 75215
Unique Key
1299606509
17-00528465
Service Request Number: 17-00528465 • Address: 900 DALE ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00528465
Address
900 DALE ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-11T09:12:27.000
Status
Closed
Created Date
2017-10-26T09:12:27.000
Update Date
2017-10-26T09:29:47.000
Closed Date
2017-10-26T09:29:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487650.93299167
Y Coordinate
6960679.24393882
Lat Long Location
900 DALE ST, DALLAS, TX 75203
Unique Key
1300664905
17-00267785
Service Request Number: 17-00267785 • Address: 1442 HENDRICKS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00267785
Address
1442 HENDRICKS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-27T12:00:27.000
Status
Closed
Created Date
2017-06-06T12:00:27.000
Update Date
2017-10-26T09:52:52.000
Closed Date
2017-10-26T09:52:52.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490674.45089864
Y Coordinate
6955713.54889403
Lat Long Location
1442 HENDRICKS AVE, DALLAS, TX 75216
Unique Key
1275917051
17-00507132
Service Request Number: 17-00507132 • Address: 6408 ETHEL DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00507132
Address
6408 ETHEL DR, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-18T09:22:09.000
Status
Closed
Created Date
2017-10-12T09:22:09.000
Update Date
2017-10-25T16:05:05.000
Closed Date
2017-10-25T16:05:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518394.34280438
Y Coordinate
6965988.80727443
Lat Long Location
6408 ETHEL DR, DALLAS, TX 75227
Unique Key
1298822325
18-00132469
Service Request Number: 18-00132469 • Address: W CLARENDON DR & HOLLYWOOD AVE, DALLAS, TX • City Council District: 1
Service Request Number
18-00132469
Address
W CLARENDON DR & HOLLYWOOD AVE, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T20:08:56.000
Status
Closed
Created Date
2018-03-23T20:08:56.000
Update Date
2018-03-24T10:34:11.000
Closed Date
2018-03-24T10:34:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474140.00039662
Y Coordinate
6954174.04011758
Lat Long Location
W CLARENDON DR & HOLLYWOOD AVE, DALLAS, TX
Unique Key
1317870107
17-00519098
Service Request Number: 17-00519098 • Address: VALLEY RIDGE RD & MARSH LN, DALLAS, TX • City Council District: 6
Service Request Number
17-00519098
Address
VALLEY RIDGE RD & MARSH LN, DALLAS, TX
City Council District
6
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T18:05:15.000
Status
Duplicate (closed)
Created Date
2017-10-19T18:05:15.000
Update Date
2017-10-26T13:35:24.000
Closed Date
2017-10-26T13:35:24.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2473085.67830125
Y Coordinate
7006186.27912506
Lat Long Location
VALLEY RIDGE RD & MARSH LN, DALLAS, TX
Unique Key
1299839843
18-00176050
Service Request Number: 18-00176050 • Address: 2323 LOLITA DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00176050
Address
2323 LOLITA DR, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-23T23:30:07.000
Status
Closed
Created Date
2018-04-16T23:30:07.000
Update Date
2018-04-23T07:32:21.000
Closed Date
2018-04-23T07:32:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2527942.45868293
Y Coordinate
6961673.68539748
Lat Long Location
2323 LOLITA DR, DALLAS, TX 75227
Unique Key
1321094571
17-00480793
Service Request Number: 17-00480793 • Address: 7845 GREAT TRINITY FOREST WAY, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00480793
Address
7845 GREAT TRINITY FOREST WAY, DALLAS, TX 75217
City Council District
8
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-13T15:28:23.000
Status
Closed
Created Date
2017-09-25T15:28:23.000
Update Date
2017-10-26T08:55:45.000
Closed Date
2017-10-26T08:55:45.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2525833.09319769
Y Coordinate
6946917.36062248
Lat Long Location
7845 GREAT TRINITY FOREST WAY, DALLAS, TX 75217
Unique Key
1296391057
17-00528212
Service Request Number: 17-00528212 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528212
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T06:49:17.000
Status
Closed
Created Date
2017-10-26T06:49:17.000
Update Date
2017-10-26T06:50:09.000
Closed Date
2017-10-26T06:50:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300644551
18-00135420
Service Request Number: 18-00135420 • Address: 6628 LOCKHEED AVE, DALLAS, 75209 • City Council District: 2
Service Request Number
18-00135420
Address
6628 LOCKHEED AVE, DALLAS, 75209
City Council District
2
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-25T13:01:30.000
Status
Closed
Created Date
2018-03-26T13:01:30.000
Update Date
2018-04-23T06:07:12.000
Closed Date
2018-04-23T06:07:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481533.89821086
Y Coordinate
6992148.16002864
Lat Long Location
6628 LOCKHEED AVE, DALLAS, 75209
Unique Key
1318106292
17-00521950
Service Request Number: 17-00521950 • Address: 5850 E LOVERS LN, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00521950
Address
5850 E LOVERS LN, DALLAS, TX 75206
City Council District
14
Department
Fire-Rescue Department
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T12:36:34.000
Status
Closed
Created Date
2017-10-22T12:36:34.000
Update Date
2017-10-26T13:15:14.000
Closed Date
2017-10-26T13:15:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500703.70682019
Y Coordinate
6996893.6093696
Lat Long Location
5850 E LOVERS LN, DALLAS, TX 75206
Unique Key
1300115340
18-00132862
Service Request Number: 18-00132862 • Address: 2207 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00132862
Address
2207 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T11:55:36.000
Status
Closed
Created Date
2018-03-24T11:55:36.000
Update Date
2018-03-24T15:04:43.000
Closed Date
2018-03-24T15:04:43.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537735.62799455
Y Coordinate
6960937.1466724
Lat Long Location
2207 N MASTERS DR, DALLAS, TX 75227
Unique Key
1317907070
18-00132654
Service Request Number: 18-00132654 • Address: 2730 BURLINGTON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00132654
Address
2730 BURLINGTON BLVD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T08:53:38.000
Status
Closed
Created Date
2018-03-24T08:53:38.000
Update Date
2018-03-24T12:07:52.000
Closed Date
2018-03-24T12:07:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2471360.86551349
Y Coordinate
6955128.04855776
Lat Long Location
2730 BURLINGTON BLVD, DALLAS, TX 75211
Unique Key
1317891680
17-00614917
Service Request Number: 17-00614917 • Address: 6935 REDSTART LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00614917
Address
6935 REDSTART LN, DALLAS, TX 75214
City Council District
9
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-02T16:41:22.000
Status
Closed
Created Date
2017-12-30T16:41:22.000
Update Date
2018-03-24T06:44:07.000
Closed Date
2018-03-24T06:44:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2509546.81627947
Y Coordinate
6992270.30423876
Lat Long Location
6935 REDSTART LN, DALLAS, TX 75214
Unique Key
1307700004
18-00131627
Service Request Number: 18-00131627 • Address: 6939 LINDSLEY AVE, DALLAS, TX 75223 • City Council District: 14
Service Request Number
18-00131627
Address
6939 LINDSLEY AVE, DALLAS, TX 75223
City Council District
14
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-30T13:58:47.000
Status
Closed
Created Date
2018-03-23T13:58:47.000
Update Date
2018-03-24T12:03:04.000
Closed Date
2018-03-24T12:03:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509145.57197252
Y Coordinate
6980740.60883385
Lat Long Location
6939 LINDSLEY AVE, DALLAS, TX 75223
Unique Key
1317812315
17-00522338
Service Request Number: 17-00522338 • Address: 9835 DONEGAL DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00522338
Address
9835 DONEGAL DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T07:53:12.000
Status
Closed
Created Date
2017-10-23T07:53:12.000
Update Date
2017-10-25T16:57:12.000
Closed Date
2017-10-25T16:57:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2520901.63721636
Y Coordinate
6993431.32331098
Lat Long Location
9835 DONEGAL DR, DALLAS, TX 75218
Unique Key
1300168116
17-00529896
Service Request Number: 17-00529896 • Address: 9727 WHITEHURST DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00529896
Address
9727 WHITEHURST DR, DALLAS, TX 75243
City Council District
10
Department
Street Services
Service Request Type
Objects Dropped in Inlet-Hazardous - PBW (DISPATCH)
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T17:28:38.000
Status
Closed
Created Date
2017-10-26T17:28:38.000
Update Date
2017-10-26T17:36:02.000
Closed Date
2017-10-26T17:36:02.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512709.71145973
Y Coordinate
7015414.93815062
Lat Long Location
9727 WHITEHURST DR, DALLAS, TX 75243
Unique Key
1300778947
18-00129010
Service Request Number: 18-00129010 • Address: 5847 COOLWATER CV, DALLAS, TX 75252 • City Council District: 12
Service Request Number
18-00129010
Address
5847 COOLWATER CV, DALLAS, TX 75252
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T12:10:08.000
Status
Closed
Created Date
2018-03-22T12:10:08.000
Update Date
2018-03-24T11:22:01.000
Closed Date
2018-03-24T11:22:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487495.94779733
Y Coordinate
7046651.59692959
Lat Long Location
5847 COOLWATER CV, DALLAS, TX 75252
Unique Key
1317630628
18-00132675
Service Request Number: 18-00132675 • Address: N STEMMONS FWY & ROYAL LN, DALLAS, TX • City Council District: 6
Service Request Number
18-00132675
Address
N STEMMONS FWY & ROYAL LN, DALLAS, TX
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T09:19:46.000
Status
Closed
Created Date
2018-03-24T09:19:46.000
Update Date
2018-03-24T10:28:08.000
Closed Date
2018-03-24T10:28:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2460131.64492719
Y Coordinate
7012662.42090238
Lat Long Location
N STEMMONS FWY & ROYAL LN, DALLAS, TX
Unique Key
1317893337
18-00184861
Service Request Number: 18-00184861 • Address: 3240 PUGET ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00184861
Address
3240 PUGET ST, DALLAS, TX 75212
City Council District
6
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-05-05T03:55:35.000
Status
Closed
Created Date
2018-04-21T03:55:35.000
Update Date
2018-04-23T07:27:40.000
Closed Date
2018-04-23T07:27:41.000
Priority
Standard
Method Received Description
Web
X Coordinate
2474528.05187389
Y Coordinate
6971123.42067716
Lat Long Location
3240 PUGET ST, DALLAS, TX 75212
Unique Key
1322135625
17-00527056
Service Request Number: 17-00527056 • Address: 2636 SWISS AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
17-00527056
Address
2636 SWISS AVE, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-08T11:17:25.000
Status
Duplicate (closed)
Created Date
2017-10-25T11:17:25.000
Update Date
2017-10-26T09:28:57.000
Closed Date
2017-10-26T09:28:57.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494450.3877868
Y Coordinate
6973391.67762306
Lat Long Location
2636 SWISS AVE, DALLAS, TX 75204
Unique Key
1300547147
17-00527838
Service Request Number: 17-00527838 • Address: 2720 ROYAL LN, DALLAS, TX 75229 • City Council District: 6
Service Request Number
17-00527838
Address
2720 ROYAL LN, DALLAS, TX 75229
City Council District
6
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-08T16:12:41.000
Status
Closed
Created Date
2017-10-25T16:12:41.000
Update Date
2017-10-26T14:13:33.000
Closed Date
2017-10-26T14:13:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463601.07154703
Y Coordinate
7012377.20962853
Lat Long Location
2720 ROYAL LN, DALLAS, TX 75229
Unique Key
1300602549
17-00525882
Service Request Number: 17-00525882 • Address: CANADA DR & WAKE ST, DALLAS, TX • City Council District: 6
Service Request Number
17-00525882
Address
CANADA DR & WAKE ST, DALLAS, TX
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-25T15:26:59.000
Status
Closed
Created Date
2017-10-24T15:26:59.000
Update Date
2017-10-25T15:24:52.000
Closed Date
2017-10-25T15:24:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481927.33973863
Y Coordinate
6971681.04822693
Lat Long Location
CANADA DR & WAKE ST, DALLAS, TX
Unique Key
1300435295
17-00461271
Service Request Number: 17-00461271 • Address: 1803 WILBUR ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00461271
Address
1803 WILBUR ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-15T14:03:40.000
Status
Closed
Created Date
2017-09-13T14:03:40.000
Update Date
2017-10-25T14:52:19.000
Closed Date
2017-10-25T14:52:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2475958.35226192
Y Coordinate
6949729.1107189
Lat Long Location
1803 WILBUR ST, DALLAS, TX 75224
Unique Key
1294746338
17-00484870
Service Request Number: 17-00484870 • Address: 508 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00484870
Address
508 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-01T15:04:12.000
Status
Closed
Created Date
2017-09-27T15:04:12.000
Update Date
2017-10-26T12:01:19.000
Closed Date
2017-10-26T12:01:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502997.02275379
Y Coordinate
6975686.75296988
Lat Long Location
508 S FITZHUGH AVE, DALLAS, TX 75223
Unique Key
1296731921
17-00527590
Service Request Number: 17-00527590 • Address: 1405 CAPE COD DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527590
Address
1405 CAPE COD DR, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Sidewalk Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T14:40:57.000
Status
Closed
Created Date
2017-10-25T14:40:57.000
Update Date
2017-10-25T19:53:09.000
Closed Date
2017-10-25T19:53:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490238.84519149
Y Coordinate
6946433.53060303
Lat Long Location
1405 CAPE COD DR, DALLAS, TX 75216
Unique Key
1300583760
18-00132334
Service Request Number: 18-00132334 • Address: FERNDALE RD & CHESTERTON DR, DALLAS, TX • City Council District: 10
Service Request Number
18-00132334
Address
FERNDALE RD & CHESTERTON DR, DALLAS, TX
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T17:50:04.000
Status
Closed
Created Date
2018-03-23T17:50:04.000
Update Date
2018-03-24T16:18:13.000
Closed Date
2018-03-24T16:18:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2518214.42937235
Y Coordinate
7008228.03459504
Lat Long Location
FERNDALE RD & CHESTERTON DR, DALLAS, TX
Unique Key
1317860922
17-00528232
Service Request Number: 17-00528232 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528232
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:32:06.000
Status
Closed
Created Date
2017-10-26T07:32:06.000
Update Date
2017-10-26T07:32:41.000
Closed Date
2017-10-26T07:32:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300646938
18-00132615
Service Request Number: 18-00132615 • Address: 211 N BAGLEY ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
18-00132615
Address
211 N BAGLEY ST, DALLAS, TX 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T07:47:15.000
Status
Closed
Created Date
2018-03-24T07:47:15.000
Update Date
2018-03-24T10:12:55.000
Closed Date
2018-03-24T10:12:55.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2456455.13093064
Y Coordinate
6958352.17847957
Lat Long Location
211 N BAGLEY ST, DALLAS, TX 75211
Unique Key
1317888308
17-00529298
Service Request Number: 17-00529298 • Address: 6181 BONNIE VIEW RD, DALLAS, TX 75216 • City Council District: 8
Service Request Number
17-00529298
Address
6181 BONNIE VIEW RD, DALLAS, TX 75216
City Council District
8
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:51:59.000
Status
Closed
Created Date
2017-10-26T13:51:59.000
Update Date
2017-10-26T14:04:24.000
Closed Date
2017-10-26T14:04:24.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2503283.35204709
Y Coordinate
6931506.7053155
Lat Long Location
6181 BONNIE VIEW RD, DALLAS, TX 75216
Unique Key
1300729948
18-00133121
Service Request Number: 18-00133121 • Address: 2400 FIVE MILE CIR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00133121
Address
2400 FIVE MILE CIR, DALLAS, TX 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T17:49:09.000
Status
Closed
Created Date
2018-03-24T17:49:09.000
Update Date
2018-03-24T18:51:05.000
Closed Date
2018-03-24T18:51:05.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473323.81797353
Y Coordinate
6943179.05023686
Lat Long Location
2400 FIVE MILE CIR, DALLAS, TX 75233
Unique Key
1317928744
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