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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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18-00130123
Service Request Number: 18-00130123 • Address: 6438 SUNNYLAND LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00130123
Address
6438 SUNNYLAND LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T19:32:17.000
Status
Closed
Created Date
2018-03-22T19:32:17.000
Update Date
2018-03-24T12:00:24.000
Closed Date
2018-03-24T12:00:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2505585.88052129
Y Coordinate
6988441.30491196
Lat Long Location
6438 SUNNYLAND LN, DALLAS, TX 75214
Unique Key
1317706843
17-00522975
Service Request Number: 17-00522975 • Address: 300 FIDELIS AVE, DALLAS, TX 75241 • City Council District: 3
Service Request Number
17-00522975
Address
300 FIDELIS AVE, DALLAS, TX 75241
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T11:25:34.000
Status
Closed
Created Date
2017-10-23T11:25:34.000
Update Date
2017-10-25T16:49:58.000
Closed Date
2017-10-25T16:49:58.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2485508.20495849
Y Coordinate
6928894.85533442
Lat Long Location
300 FIDELIS AVE, DALLAS, TX 75241
Unique Key
1300212286
18-00135324
Service Request Number: 18-00135324 • Address: 10370 TEAGARDEN RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00135324
Address
10370 TEAGARDEN RD, DALLAS, TX 75217
City Council District
8
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-25T12:42:35.000
Status
Closed
Created Date
2018-03-26T12:42:35.000
Update Date
2018-04-23T06:03:58.000
Closed Date
2018-04-23T06:03:58.000
Outcome
Resolved - Information Provided
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2540200.94873872
Y Coordinate
6933905.74014196
Lat Long Location
10370 TEAGARDEN RD, DALLAS, TX 75217
Unique Key
1318101576
17-00295362
Service Request Number: 17-00295362 • Address: 7210 LANE PARK DR, DALLAS, TX 75225 • City Council District: 13
Service Request Number
17-00295362
Address
7210 LANE PARK DR, DALLAS, TX 75225
City Council District
13
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T13:47:03.000
Status
Closed
Created Date
2017-06-20T13:47:03.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-07-20T16:41:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496104.9148684
Y Coordinate
7004703.06363661
Lat Long Location
7210 LANE PARK DR, DALLAS, TX 75225
Unique Key
1278195198
18-00137080
Service Request Number: 18-00137080 • Address: 9340 SASSAFRAS DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00137080
Address
9340 SASSAFRAS DR, DALLAS, TX 75217
City Council District
8
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-26T08:10:29.000
Status
Closed
Created Date
2018-03-27T08:10:29.000
Update Date
2018-04-23T06:11:59.000
Closed Date
2018-04-23T06:11:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2533242.49329931
Y Coordinate
6932288.81793436
Lat Long Location
9340 SASSAFRAS DR, DALLAS, TX 75217
Unique Key
1318224410
18-00124880
Service Request Number: 18-00124880 • Address: 1971 ABSHIRE LN, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00124880
Address
1971 ABSHIRE LN, DALLAS, 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-29T14:16:00.000
Status
Closed
Created Date
2018-03-20T14:16:00.000
Update Date
2018-04-23T07:36:25.000
Closed Date
2018-04-23T07:36:25.000
Outcome
Resolved - Through Citizen Action
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2527284.49804918
Y Coordinate
6982609.91437341
Lat Long Location
1971 ABSHIRE LN, DALLAS, 75228
Unique Key
1317329443
18-00131373
Service Request Number: 18-00131373 • Address: 6843 LAKEWOOD BLVD, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00131373
Address
6843 LAKEWOOD BLVD, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T12:42:33.000
Status
Closed
Created Date
2018-03-23T12:42:33.000
Update Date
2018-03-24T15:21:34.000
Closed Date
2018-03-24T15:21:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508477.31495031
Y Coordinate
6985746.86929723
Lat Long Location
6843 LAKEWOOD BLVD, DALLAS, TX 75214
Unique Key
1317796873
18-00130895
Service Request Number: 18-00130895 • Address: 4070 KILLION DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00130895
Address
4070 KILLION DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-04-06T10:40:55.000
Status
Closed
Created Date
2018-03-23T10:40:55.000
Update Date
2018-03-24T12:36:39.000
Closed Date
2018-03-24T12:36:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2477217.64659553
Y Coordinate
7008376.11570793
Lat Long Location
4070 KILLION DR, DALLAS, TX 75229
Unique Key
1317767377
18-00186178
Service Request Number: 18-00186178 • Address: 4606 EAST SIDE AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
18-00186178
Address
4606 EAST SIDE AVE, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-21T22:41:46.000
Status
Closed
Created Date
2018-04-22T22:41:46.000
Update Date
2018-04-22T22:53:03.000
Closed Date
2018-04-22T22:53:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501546.09569596
Y Coordinate
6975383.25316793
Lat Long Location
4606 EAST SIDE AVE, DALLAS, TX 75226
Unique Key
1322436419
18-00131932
Service Request Number: 18-00131932 • Address: 3520 PLEASANT DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00131932
Address
3520 PLEASANT DR, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T15:22:42.000
Status
Closed
Created Date
2018-03-23T15:22:42.000
Update Date
2018-03-24T11:59:37.000
Closed Date
2018-03-24T11:59:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2528785.60820821
Y Coordinate
6966889.85351041
Lat Long Location
3520 PLEASANT DR, DALLAS, TX 75227
Unique Key
1317831471
17-00523939
Service Request Number: 17-00523939 • Address: 3923 DUTTON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00523939
Address
3923 DUTTON DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T16:22:10.000
Status
Closed
Created Date
2017-10-23T16:22:10.000
Update Date
2017-10-26T11:11:08.000
Closed Date
2017-10-26T11:11:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465413.2094562
Y Coordinate
6950695.9244272
Lat Long Location
3923 DUTTON DR, DALLAS, TX 75211
Unique Key
1300278697
17-00527839
Service Request Number: 17-00527839 • Address: 1328 AMOS ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00527839
Address
1328 AMOS ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T16:12:59.000
Status
Closed
Created Date
2017-10-25T16:12:59.000
Update Date
2017-10-26T07:50:47.000
Closed Date
2017-10-26T07:50:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477936.34446179
Y Coordinate
6968615.2730803
Lat Long Location
1328 AMOS ST, DALLAS, TX 75212
Unique Key
1300602681
18-00130476
Service Request Number: 18-00130476 • Address: 8403 CRAIGHILL AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
18-00130476
Address
8403 CRAIGHILL AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T08:26:55.000
Status
Closed
Created Date
2018-03-23T08:26:55.000
Update Date
2018-03-24T11:36:13.000
Closed Date
2018-03-24T11:36:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477104.29041448
Y Coordinate
6997513.75025195
Lat Long Location
8403 CRAIGHILL AVE, DALLAS, TX 75209
Unique Key
1317738946
17-00527415
Service Request Number: 17-00527415 • Address: ASH LN & S MUNGER BLVD, DALLAS, TX • City Council District: 2
Service Request Number
17-00527415
Address
ASH LN & S MUNGER BLVD, DALLAS, TX
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T13:36:51.000
Status
Closed
Created Date
2017-10-25T13:36:51.000
Update Date
2017-10-25T14:20:11.000
Closed Date
2017-10-25T14:20:11.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2503637.62325678
Y Coordinate
6975868.34223909
Lat Long Location
ASH LN & S MUNGER BLVD, DALLAS, TX
Unique Key
1300571199
17-00522726
Service Request Number: 17-00522726 • Address: 2503 TEALFORD DR, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00522726
Address
2503 TEALFORD DR, DALLAS, 75228
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T10:15:18.000
Status
Closed
Created Date
2017-10-23T10:15:18.000
Update Date
2017-10-26T13:14:53.000
Closed Date
2017-10-26T13:14:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2530285.88784285
Y Coordinate
6993523.36995952
Lat Long Location
2503 TEALFORD DR, DALLAS, 75228
Unique Key
1300196374
18-00131643
Service Request Number: 18-00131643 • Address: 3840 WEST BAY CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00131643
Address
3840 WEST BAY CIR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T14:03:24.000
Status
Closed
Created Date
2018-03-23T14:03:24.000
Update Date
2018-03-24T15:48:54.000
Closed Date
2018-03-24T15:48:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511072.72986521
Y Coordinate
6991485.64364486
Lat Long Location
3840 WEST BAY CIR, DALLAS, TX 75214
Unique Key
1317813364
17-00526842
Service Request Number: 17-00526842 • Address: 11817 QUINCY LN, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00526842
Address
11817 QUINCY LN, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T10:00:45.000
Status
Closed
Created Date
2017-10-25T10:00:45.000
Update Date
2017-10-26T08:35:24.000
Closed Date
2017-10-26T08:35:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486041.90072557
Y Coordinate
7018197.53441155
Lat Long Location
11817 QUINCY LN, DALLAS, TX 75230
Unique Key
1300531619
18-00132670
Service Request Number: 18-00132670 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132670
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T09:17:16.000
Status
Closed
Created Date
2018-03-24T09:17:16.000
Update Date
2018-03-24T09:17:48.000
Closed Date
2018-03-24T09:17:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317893077
17-00608937
Service Request Number: 17-00608937 • Address: 4440 AVONDALE AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
17-00608937
Address
4440 AVONDALE AVE, DALLAS, TX 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-29T16:46:08.000
Status
Closed
Created Date
2017-12-26T16:46:08.000
Update Date
2018-03-24T05:54:58.000
Closed Date
2018-03-24T05:54:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490738.69990135
Y Coordinate
6984517.76883196
Lat Long Location
4440 AVONDALE AVE, DALLAS, TX 75219
Unique Key
1307221627
18-00130387
Service Request Number: 18-00130387 • Address: 6919 PROSPER ST, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00130387
Address
6919 PROSPER ST, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T07:47:05.000
Status
Closed
Created Date
2018-03-23T07:47:05.000
Update Date
2018-03-24T14:19:20.000
Closed Date
2018-03-24T14:19:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481789.91518615
Y Coordinate
6993476.55787785
Lat Long Location
6919 PROSPER ST, DALLAS, TX 75209
Unique Key
1317732409
17-00525151
Service Request Number: 17-00525151 • Address: 11108 DWARFS CIR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00525151
Address
11108 DWARFS CIR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-21T11:27:46.000
Status
Closed
Created Date
2017-10-24T11:27:46.000
Update Date
2017-10-25T17:00:38.000
Closed Date
2017-10-25T17:00:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
City Hall on the GO
X Coordinate
2476972.34408088
Y Coordinate
7014533.06407463
Lat Long Location
11108 DWARFS CIR, DALLAS, TX 75229
Unique Key
1300385487
18-00133063
Service Request Number: 18-00133063 • Address: 2431 HIDEAWAY DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00133063
Address
2431 HIDEAWAY DR, DALLAS, TX 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T16:25:36.000
Status
Closed
Created Date
2018-03-24T16:25:36.000
Update Date
2018-03-24T18:31:06.000
Closed Date
2018-03-24T18:31:06.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508498.06485203
Y Coordinate
6985336.76252956
Lat Long Location
2431 HIDEAWAY DR, DALLAS, TX 75214
Unique Key
1317924291
17-00527526
Service Request Number: 17-00527526 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00527526
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T14:18:27.000
Status
Closed
Created Date
2017-10-25T14:18:27.000
Update Date
2017-10-26T07:05:04.000
Closed Date
2017-10-26T07:05:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300579149
18-00130466
Service Request Number: 18-00130466 • Address: 811 BLUE GRASS DR, DALLAS, 75211 • City Council District: 6
Service Request Number
18-00130466
Address
811 BLUE GRASS DR, DALLAS, 75211
City Council District
6
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-06T08:23:25.000
Status
Closed
Created Date
2018-03-23T08:23:25.000
Update Date
2018-03-24T10:41:01.000
Closed Date
2018-03-24T10:41:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2453671.70915348
Y Coordinate
6955064.58702797
Lat Long Location
811 BLUE GRASS DR, DALLAS, 75211
Unique Key
1317738190
18-00178621
Service Request Number: 18-00178621 • Address: 8900 MERCER DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00178621
Address
8900 MERCER DR, DALLAS, TX 75228
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-06-21T07:30:13.000
Status
Closed
Created Date
2018-04-18T07:30:13.000
Update Date
2018-04-23T07:16:08.000
Closed Date
2018-04-23T07:16:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521408.77073
Y Coordinate
6984198.79158595
Lat Long Location
8900 MERCER DR, DALLAS, TX 75228
Unique Key
1321460110
18-00130501
Service Request Number: 18-00130501 • Address: RIDGE OAK ST & EASTERN OAKS DR, DALLAS, TX • City Council District: 7
Service Request Number
18-00130501
Address
RIDGE OAK ST & EASTERN OAKS DR, DALLAS, TX
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-24T08:39:31.000
Status
Closed
Created Date
2018-03-23T08:39:31.000
Update Date
2018-03-24T13:03:58.000
Closed Date
2018-03-24T13:03:58.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537960.62835663
Y Coordinate
6962588.02209097
Lat Long Location
RIDGE OAK ST & EASTERN OAKS DR, DALLAS, TX
Unique Key
1317740955
17-00529347
Service Request Number: 17-00529347 • Address: 1300 COMMERCE ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
17-00529347
Address
1300 COMMERCE ST, DALLAS, TX 75202
City Council District
14
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T14:13:14.000
Status
Closed
Created Date
2017-10-26T14:13:14.000
Update Date
2017-10-26T14:13:52.000
Closed Date
2017-10-26T14:13:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490727.20745136
Y Coordinate
6970747.5008891
Lat Long Location
1300 COMMERCE ST, DALLAS, TX 75202
Unique Key
1300733783
18-00185840
Service Request Number: 18-00185840 • Address: 375 S PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00185840
Address
375 S PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-25T12:15:34.000
Status
Closed
Created Date
2018-04-22T12:15:34.000
Update Date
2018-04-23T07:31:57.000
Closed Date
2018-04-23T07:31:57.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2532681.97867481
Y Coordinate
6944804.25118048
Lat Long Location
375 S PRAIRIE CREEK RD, DALLAS, TX 75217
Unique Key
1322371425
17-00525013
Service Request Number: 17-00525013 • Address: 1330 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00525013
Address
1330 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T10:43:44.000
Status
Closed
Created Date
2017-10-24T10:43:44.000
Update Date
2017-10-26T15:32:47.000
Closed Date
2017-10-26T15:32:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2491225.99762539
Y Coordinate
6953715.31764814
Lat Long Location
1330 S CORINTH ST RD, DALLAS, TX 75203
Unique Key
1300375521
17-00523881
Service Request Number: 17-00523881 • Address: 3741 BLACK OAK DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00523881
Address
3741 BLACK OAK DR, DALLAS, TX 75241
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T16:09:39.000
Status
Closed
Created Date
2017-10-23T16:09:39.000
Update Date
2017-10-26T14:44:16.000
Closed Date
2017-10-26T14:44:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502926.99198752
Y Coordinate
6934950.97760533
Lat Long Location
3741 BLACK OAK DR, DALLAS, TX 75241
Unique Key
1300273310
18-00053676
Service Request Number: 18-00053676 • Address: 2547 BENTLEY AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00053676
Address
2547 BENTLEY AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-03-22T16:29:32.000
Status
Closed
Created Date
2018-02-07T16:29:32.000
Update Date
2018-03-24T15:31:57.000
Closed Date
2018-03-24T15:31:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472693.56233242
Y Coordinate
6951858.3830153
Lat Long Location
2547 BENTLEY AVE, DALLAS, TX 75211
Unique Key
1311899094
17-00525600
Service Request Number: 17-00525600 • Address: 4251 CARL ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00525600
Address
4251 CARL ST, DALLAS, TX 75210
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T14:04:38.000
Status
Closed
Created Date
2017-10-24T14:04:38.000
Update Date
2017-10-26T11:44:31.000
Closed Date
2017-10-26T11:44:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2506142.74213887
Y Coordinate
6969973.68611887
Lat Long Location
4251 CARL ST, DALLAS, TX 75210
Unique Key
1300417151
17-00527595
Service Request Number: 17-00527595 • Address: DOWDY FERRY RD & TEAGARDEN RD, DALLAS, TX • City Council District: 8
Service Request Number
17-00527595
Address
DOWDY FERRY RD & TEAGARDEN RD, DALLAS, TX
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T14:43:11.000
Status
Closed
Created Date
2017-10-25T14:43:11.000
Update Date
2017-10-26T07:51:37.000
Closed Date
2017-10-26T07:51:37.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2530993.14385169
Y Coordinate
6930993.18231707
Lat Long Location
DOWDY FERRY RD & TEAGARDEN RD, DALLAS, TX
Unique Key
1300584133
18-00186213
Service Request Number: 18-00186213 • Address: 8500 WILLOUGHBY BLVD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
18-00186213
Address
8500 WILLOUGHBY BLVD, DALLAS, TX 75232
City Council District
8
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-24T05:44:55.000
Status
Closed
Created Date
2018-04-23T05:44:55.000
Update Date
2018-04-23T07:32:44.000
Closed Date
2018-04-23T07:32:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2482717.4475206
Y Coordinate
6921601.02550802
Lat Long Location
8500 WILLOUGHBY BLVD, DALLAS, TX 75232
Unique Key
1322491630
18-00132407
Service Request Number: 18-00132407 • Address: 18175 MIDWAY RD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00132407
Address
18175 MIDWAY RD, DALLAS, TX 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T19:04:55.000
Status
Closed
Created Date
2018-03-23T19:04:55.000
Update Date
2018-03-24T18:05:48.000
Closed Date
2018-03-24T18:05:48.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476169.17346269
Y Coordinate
7049492.77022955
Lat Long Location
18175 MIDWAY RD, DALLAS, TX 75287
Unique Key
1317865909
18-00131291
Service Request Number: 18-00131291 • Address: 2001 PIERCE ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00131291
Address
2001 PIERCE ST, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-06T12:16:28.000
Status
Closed
Created Date
2018-03-23T12:16:28.000
Update Date
2018-03-24T15:00:14.000
Closed Date
2018-03-24T15:00:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470914.90229388
Y Coordinate
6950401.95248129
Lat Long Location
2001 PIERCE ST, DALLAS, TX 75211
Unique Key
1317792130
18-00131549
Service Request Number: 18-00131549 • Address: 7412 ASHCREST LN, DALLAS, TX 75249 • City Council District: 3
Service Request Number
18-00131549
Address
7412 ASHCREST LN, DALLAS, TX 75249
City Council District
3
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T13:33:03.000
Status
Closed
Created Date
2018-03-23T13:33:03.000
Update Date
2018-03-24T16:36:27.000
Closed Date
2018-03-24T16:36:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2445247.46535097
Y Coordinate
6920500.85565982
Lat Long Location
7412 ASHCREST LN, DALLAS, TX 75249
Unique Key
1317807201
17-00527630
Service Request Number: 17-00527630 • Address: RAILROAD AVE & BETHURUM AVE, DALLAS, • City Council District: 7
Service Request Number
17-00527630
Address
RAILROAD AVE & BETHURUM AVE, DALLAS,
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-08T14:57:28.000
Status
Closed
Created Date
2017-10-25T14:57:28.000
Update Date
2017-10-25T15:11:40.000
Closed Date
2017-10-25T15:11:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2506248.1166239
Y Coordinate
6958957.32126992
Lat Long Location
RAILROAD AVE & BETHURUM AVE, DALLAS,
Unique Key
1300586598
17-00528240
Service Request Number: 17-00528240 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528240
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:39:11.000
Status
Closed
Created Date
2017-10-26T07:39:11.000
Update Date
2017-10-26T07:39:48.000
Closed Date
2017-10-26T07:39:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300647474
18-00132776
Service Request Number: 18-00132776 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132776
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T10:41:53.000
Status
Closed
Created Date
2018-03-24T10:41:53.000
Update Date
2018-03-24T10:42:31.000
Closed Date
2018-03-24T10:42:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317900764
18-00130933
Service Request Number: 18-00130933 • Address: 3505 MAPLE AVE, DALLAS, TX 75219 • City Council District: 2
Service Request Number
18-00130933
Address
3505 MAPLE AVE, DALLAS, TX 75219
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-26T10:51:28.000
Status
Closed
Created Date
2018-03-23T10:51:28.000
Update Date
2018-03-24T11:33:25.000
Closed Date
2018-03-24T11:33:25.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2487170.67828976
Y Coordinate
6978844.35542947
Lat Long Location
3505 MAPLE AVE, DALLAS, TX 75219
Unique Key
1317769715
17-00031507
Service Request Number: 17-00031507 • Address: 2826 PROSPERITY AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00031507
Address
2826 PROSPERITY AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Boarding Home Facilities - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-07-04T14:35:01.000
Status
Open
Created Date
2017-01-24T14:35:01.000
Update Date
2017-10-26T09:43:36.000
Closed Date
2017-01-24T14:37:04.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2497930.42181731
Y Coordinate
6946034.16844787
Lat Long Location
2826 PROSPERITY AVE, DALLAS, TX 75216
Unique Key
1247133816
17-00526310
Service Request Number: 17-00526310 • Address: 5353 RAILROAD AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
17-00526310
Address
5353 RAILROAD AVE, DALLAS, 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-21T20:47:48.000
Status
Closed
Created Date
2017-10-24T20:47:48.000
Update Date
2017-10-25T14:54:05.000
Closed Date
2017-10-25T14:54:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2507002.60541386
Y Coordinate
6960077.82188383
Lat Long Location
5353 RAILROAD AVE, DALLAS, 75215
Unique Key
1300478311
17-00526437
Service Request Number: 17-00526437 • Address: 615 BLANNING DR, DALLAS, 75218 • City Council District: 9
Service Request Number
17-00526437
Address
615 BLANNING DR, DALLAS, 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T07:31:33.000
Status
Closed
Created Date
2017-10-25T07:31:33.000
Update Date
2017-10-26T08:07:27.000
Closed Date
2017-10-26T08:07:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2519109.63623893
Y Coordinate
6997682.53035298
Lat Long Location
615 BLANNING DR, DALLAS, 75218
Unique Key
1300502763
18-00130238
Service Request Number: 18-00130238 • Address: 4625 COLE AVE, DALLAS, TX 75205 • City Council District: 14
Service Request Number
18-00130238
Address
4625 COLE AVE, DALLAS, TX 75205
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T22:32:29.000
Status
Closed
Created Date
2018-03-22T22:32:29.000
Update Date
2018-03-24T11:33:17.000
Closed Date
2018-03-24T11:33:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494144.29898091
Y Coordinate
6986892.25310943
Lat Long Location
4625 COLE AVE, DALLAS, TX 75205
Unique Key
1317716238
17-00524625
Service Request Number: 17-00524625 • Address: 5600 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00524625
Address
5600 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-05T08:56:10.000
Status
Closed
Created Date
2017-10-24T08:56:10.000
Update Date
2017-10-25T16:14:18.000
Closed Date
2017-10-25T16:14:18.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2504038.65562547
Y Coordinate
6955872.78237009
Lat Long Location
5600 S LAMAR ST, DALLAS, TX 75215
Unique Key
1300346934
18-00135065
Service Request Number: 18-00135065 • Address: 1150 W KIEST BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00135065
Address
1150 W KIEST BLVD, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-25T11:35:13.000
Status
Closed
Created Date
2018-03-26T11:35:13.000
Update Date
2018-04-23T06:03:10.000
Closed Date
2018-04-23T06:03:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2478783.1549922
Y Coordinate
6943719.10879442
Lat Long Location
1150 W KIEST BLVD, DALLAS, TX 75224
Unique Key
1318085570
17-00552484
Service Request Number: 17-00552484 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552484
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T09:58:11.000
Status
Closed
Created Date
2017-11-11T09:58:11.000
Update Date
2017-11-11T11:56:22.000
Closed Date
2017-11-11T11:56:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302658884
18-00132241
Service Request Number: 18-00132241 • Address: 3614 DUNBAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00132241
Address
3614 DUNBAR ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T16:46:36.000
Status
Closed
Created Date
2018-03-23T16:46:36.000
Update Date
2018-03-24T11:03:15.000
Closed Date
2018-03-24T11:03:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503234.25854453
Y Coordinate
6966538.24309341
Lat Long Location
3614 DUNBAR ST, DALLAS, TX 75215
Unique Key
1317854380
17-00249120
Service Request Number: 17-00249120 • Address: 4605 BARRY AVE, DALLAS, TX 75223 • City Council District: 7
Service Request Number
17-00249120
Address
4605 BARRY AVE, DALLAS, TX 75223
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T22:40:00.000
Status
Closed
Created Date
2017-05-25T22:40:00.000
Update Date
2017-10-25T15:38:56.000
Closed Date
2017-10-25T15:38:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2507350.03308068
Y Coordinate
6971434.46896931
Lat Long Location
4605 BARRY AVE, DALLAS, TX 75223
Unique Key
1274399923
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