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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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18-00132802
Service Request Number: 18-00132802 • Address: 4006 PARK LN, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00132802
Address
4006 PARK LN, DALLAS, TX 75220
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T10:54:00.000
Status
Closed
Created Date
2018-03-24T10:54:00.000
Update Date
2018-03-24T16:18:02.000
Closed Date
2018-03-24T16:18:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476256.54832428
Y Coordinate
7005362.20720461
Lat Long Location
4006 PARK LN, DALLAS, TX 75220
Unique Key
1317902429
17-00526111
Service Request Number: 17-00526111 • Address: 3209 SUNNYVALE ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00526111
Address
3209 SUNNYVALE ST, DALLAS, TX 75216
City Council District
4
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-07T16:44:36.000
Status
Closed
Created Date
2017-10-24T16:44:36.000
Update Date
2017-10-26T07:57:21.000
Closed Date
2017-10-26T07:57:21.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2495283.85986342
Y Coordinate
6947593.47125957
Lat Long Location
3209 SUNNYVALE ST, DALLAS, TX 75216
Unique Key
1300457143
17-00516177
Service Request Number: 17-00516177 • Address: 2489 HIGHLAND RD, DALLAS, 75228 • City Council District: 7
Service Request Number
17-00516177
Address
2489 HIGHLAND RD, DALLAS, 75228
City Council District
7
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T10:51:56.000
Status
Closed
Created Date
2017-10-18T10:51:56.000
Update Date
2017-10-26T13:10:40.000
Closed Date
2017-10-26T13:10:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2518792.39977927
Y Coordinate
6977804.32471702
Lat Long Location
2489 HIGHLAND RD, DALLAS, 75228
Unique Key
1299596879
18-00132738
Service Request Number: 18-00132738 • Address: 815 STEWART DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00132738
Address
815 STEWART DR, DALLAS, TX 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T10:09:08.000
Status
Closed
Created Date
2018-03-24T10:09:08.000
Update Date
2018-03-24T12:58:57.000
Closed Date
2018-03-24T12:58:57.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480039.46102764
Y Coordinate
6961710.26215151
Lat Long Location
815 STEWART DR, DALLAS, TX 75208
Unique Key
1317898095
18-00130978
Service Request Number: 18-00130978 • Address: 6721 BELFORD DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00130978
Address
6721 BELFORD DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T11:01:32.000
Status
Closed
Created Date
2018-03-23T11:01:32.000
Update Date
2018-03-24T11:51:14.000
Closed Date
2018-03-24T11:51:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507309.9271641
Y Coordinate
6993654.05784672
Lat Long Location
6721 BELFORD DR, DALLAS, TX 75214
Unique Key
1317772676
17-00524526
Service Request Number: 17-00524526 • Address: 3911 SPENCE ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00524526
Address
3911 SPENCE ST, DALLAS, TX 75215
City Council District
7
Department
Police Department
Service Request Type
Police MISC - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T08:32:12.000
Status
Closed
Created Date
2017-10-24T08:32:12.000
Update Date
2017-10-26T16:38:36.000
Closed Date
2017-10-26T16:38:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2500643.36193644
Y Coordinate
6961482.18664769
Lat Long Location
3911 SPENCE ST, DALLAS, TX 75215
Unique Key
1300339508
17-00526762
Service Request Number: 17-00526762 • Address: 1527 KINGSLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00526762
Address
1527 KINGSLEY DR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T09:33:33.000
Status
Closed
Created Date
2017-10-25T09:33:33.000
Update Date
2017-10-26T07:56:10.000
Closed Date
2017-10-26T07:56:10.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2491703.42850358
Y Coordinate
6936787.78373214
Lat Long Location
1527 KINGSLEY DR, DALLAS, TX 75216
Unique Key
1300525919
17-00525116
Service Request Number: 17-00525116 • Address: 723 LAWTON DR, DALLAS, 75217 • City Council District: 8
Service Request Number
17-00525116
Address
723 LAWTON DR, DALLAS, 75217
City Council District
8
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T11:17:59.000
Status
Closed
Created Date
2017-10-24T11:17:59.000
Update Date
2017-10-26T11:50:21.000
Closed Date
2017-10-26T11:50:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2526347.1151377
Y Coordinate
6944133.77795529
Lat Long Location
723 LAWTON DR, DALLAS, 75217
Unique Key
1300382974
17-00527928
Service Request Number: 17-00527928 • Address: 4308 RICKOVER CT, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00527928
Address
4308 RICKOVER CT, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T16:39:54.000
Status
Closed
Created Date
2017-10-25T16:39:54.000
Update Date
2017-10-26T16:30:57.000
Closed Date
2017-10-26T16:25:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479371.74855627
Y Coordinate
7021036.76151545
Lat Long Location
4308 RICKOVER CT, DALLAS, TX 75244
Unique Key
1300610869
17-00528107
Service Request Number: 17-00528107 • Address: 2305 ELMWOOD BLVD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00528107
Address
2305 ELMWOOD BLVD, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T18:52:53.000
Status
Closed
Created Date
2017-10-25T18:52:53.000
Update Date
2017-10-26T09:53:37.000
Closed Date
2017-10-26T09:53:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474027.87796577
Y Coordinate
6950294.90492765
Lat Long Location
2305 ELMWOOD BLVD, DALLAS, TX 75224
Unique Key
1300625272
18-00005383
Service Request Number: 18-00005383 • Address: 3424 GILLESPIE ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
18-00005383
Address
3424 GILLESPIE ST, DALLAS, TX 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-06T16:09:44.000
Status
Closed
Created Date
2018-01-04T16:09:44.000
Update Date
2018-03-24T15:54:53.000
Closed Date
2018-03-24T15:54:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488886.41760589
Y Coordinate
6979646.72503448
Lat Long Location
3424 GILLESPIE ST, DALLAS, TX 75219
Unique Key
1308177709
18-00133115
Service Request Number: 18-00133115 • Address: 3804 ELFLAND CIR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00133115
Address
3804 ELFLAND CIR, DALLAS, TX 75229
City Council District
13
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-27T17:38:34.000
Status
Closed
Created Date
2018-03-24T17:38:34.000
Update Date
2018-03-24T19:13:36.000
Closed Date
2018-03-24T19:13:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475290.13565283
Y Coordinate
7013561.69641356
Lat Long Location
3804 ELFLAND CIR, DALLAS, TX 75229
Unique Key
1317928219
17-00382388
Service Request Number: 17-00382388 • Address: WILLOW GROVE RD & CRESTLINE AVE, DALLAS, TX • City Council District: 13
Service Request Number
17-00382388
Address
WILLOW GROVE RD & CRESTLINE AVE, DALLAS, TX
City Council District
13
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-16T08:29:43.000
Status
Closed
Created Date
2017-08-02T08:29:43.000
Update Date
2017-10-25T15:44:04.000
Closed Date
2017-10-25T15:44:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479710.76934726
Y Coordinate
7006322.64019484
Lat Long Location
WILLOW GROVE RD & CRESTLINE AVE, DALLAS, TX
Unique Key
1287948410
17-00528262
Service Request Number: 17-00528262 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528262
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:50:56.000
Status
Closed
Created Date
2017-10-26T07:50:56.000
Update Date
2017-10-26T07:51:28.000
Closed Date
2017-10-26T07:51:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300649145
17-00526797
Service Request Number: 17-00526797 • Address: METROPOLITAN AVE & LAGOW ST, DALLAS, TX • City Council District: 7
Service Request Number
17-00526797
Address
METROPOLITAN AVE & LAGOW ST, DALLAS, TX
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Safety Obstruction - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T09:43:31.000
Status
Closed
Created Date
2017-10-25T09:43:31.000
Update Date
2017-10-26T07:56:09.000
Closed Date
2017-10-26T07:56:09.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506339.29826315
Y Coordinate
6969300.37654105
Lat Long Location
METROPOLITAN AVE & LAGOW ST, DALLAS, TX
Unique Key
1300528336
18-00128630
Service Request Number: 18-00128630 • Address: 3719 GILBERT AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
18-00128630
Address
3719 GILBERT AVE, DALLAS, TX 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-04-05T10:18:08.000
Status
Closed
Created Date
2018-03-22T10:18:08.000
Update Date
2018-03-24T12:30:32.000
Closed Date
2018-03-24T12:30:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490039.6796791
Y Coordinate
6982914.62998829
Lat Long Location
3719 GILBERT AVE, DALLAS, TX 75219
Unique Key
1317605194
18-00496687
Service Request Number: 18-00496687 • Address: 1315 FLETCHER ST, DALLAS, TX 75223 • City Council District: 7
Service Request Number
18-00496687
Address
1315 FLETCHER ST, DALLAS, TX 75223
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-04T11:46:03.000
Status
Open
Created Date
2018-09-25T11:46:03.000
Update Date
2018-09-27T17:10:31.000
Closed Date
2018-09-26T13:06:43.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2503941.75386801
Y Coordinate
6972064.67353814
Lat Long Location
1315 FLETCHER ST, DALLAS, TX 75223
Unique Key
1356566361
17-00526396
Service Request Number: 17-00526396 • Address: 1156 WESTMOUNT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00526396
Address
1156 WESTMOUNT AVE, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-08T06:10:04.000
Status
Closed
Created Date
2017-10-25T06:10:04.000
Update Date
2017-10-26T07:22:10.000
Closed Date
2017-10-26T07:22:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2470459.02716818
Y Coordinate
6961963.61089441
Lat Long Location
1156 WESTMOUNT AVE, DALLAS, TX 75211
Unique Key
1300498900
17-00527527
Service Request Number: 17-00527527 • Address: 1504 SAX LEIGH DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00527527
Address
1504 SAX LEIGH DR, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T14:18:48.000
Status
Closed
Created Date
2017-10-25T14:18:48.000
Update Date
2017-10-26T07:27:09.000
Closed Date
2017-10-26T07:27:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2491876.67960612
Y Coordinate
6930174.20801653
Lat Long Location
1504 SAX LEIGH DR, DALLAS, TX 75241
Unique Key
1300579207
17-00436780
Service Request Number: 17-00436780 • Address: 8919 HACKNEY LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00436780
Address
8919 HACKNEY LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-02T13:36:55.000
Status
Closed
Created Date
2017-08-30T13:36:55.000
Update Date
2017-10-26T13:59:05.000
Closed Date
2017-10-26T13:59:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2523728.1109147
Y Coordinate
7004266.40168889
Lat Long Location
8919 HACKNEY LN, DALLAS, TX 75238
Unique Key
1292721327
18-00132422
Service Request Number: 18-00132422 • Address: 224 PLEASANT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00132422
Address
224 PLEASANT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T19:14:55.000
Status
Closed
Created Date
2018-03-23T19:14:55.000
Update Date
2018-03-24T07:52:11.000
Closed Date
2018-03-24T07:52:10.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2528416.28591533
Y Coordinate
6947788.34648694
Lat Long Location
224 PLEASANT DR, DALLAS, TX 75217
Unique Key
1317866794
18-00130887
Service Request Number: 18-00130887 • Address: 4332 LAREN LN, DALLAS, TX 75244 • City Council District: 13
Service Request Number
18-00130887
Address
4332 LAREN LN, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T10:36:51.000
Status
Closed
Created Date
2018-03-23T10:36:51.000
Update Date
2018-03-24T14:35:00.000
Closed Date
2018-03-24T14:35:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2479220.68292981
Y Coordinate
7022129.60671606
Lat Long Location
4332 LAREN LN, DALLAS, TX 75244
Unique Key
1317766738
18-00114409
Service Request Number: 18-00114409 • Address: 3550 GASTON AVE, DALLAS, 75246 • City Council District: 2
Service Request Number
18-00114409
Address
3550 GASTON AVE, DALLAS, 75246
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-16T17:04:37.000
Status
Closed
Created Date
2018-03-14T17:04:37.000
Update Date
2018-03-24T15:24:53.000
Closed Date
2018-03-24T15:24:52.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496900.18820965
Y Coordinate
6974994.44483059
Lat Long Location
3550 GASTON AVE, DALLAS, 75246
Unique Key
1316574458
17-00518670
Service Request Number: 17-00518670 • Address: 2326 BEN HUR ST, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00518670
Address
2326 BEN HUR ST, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T15:14:36.000
Status
Closed
Created Date
2017-10-19T15:14:36.000
Update Date
2017-10-26T14:56:53.000
Closed Date
2017-10-26T14:56:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2547984.84983401
Y Coordinate
6933795.88656191
Lat Long Location
2326 BEN HUR ST, DALLAS, TX 75253
Unique Key
1299805988
17-00483690
Service Request Number: 17-00483690 • Address: 6102 PARKDALE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00483690
Address
6102 PARKDALE DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-01T08:32:41.000
Status
Closed
Created Date
2017-09-27T08:32:41.000
Update Date
2017-10-26T14:42:47.000
Closed Date
2017-10-26T14:42:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516969.19801868
Y Coordinate
6968780.23531333
Lat Long Location
6102 PARKDALE DR, DALLAS, TX 75227
Unique Key
1296643663
17-00527407
Service Request Number: 17-00527407 • Address: 2838 W BROOKLYN AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00527407
Address
2838 W BROOKLYN AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T13:33:56.000
Status
Closed
Created Date
2017-10-25T13:33:56.000
Update Date
2017-10-25T14:53:05.000
Closed Date
2017-10-25T14:52:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470508.8462626
Y Coordinate
6955735.26501294
Lat Long Location
2838 W BROOKLYN AVE, DALLAS, TX 75211
Unique Key
1300570632
18-00091677
Service Request Number: 18-00091677 • Address: 4479 AVONDALE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00091677
Address
4479 AVONDALE AVE, DALLAS, 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-10T06:46:51.000
Status
Duplicate (closed)
Created Date
2018-03-02T06:46:51.000
Update Date
2018-03-24T05:54:57.000
Closed Date
2018-03-24T05:54:58.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490833.07255632
Y Coordinate
6984558.71563346
Lat Long Location
4479 AVONDALE AVE, DALLAS, 75219
Unique Key
1314885424
17-00524420
Service Request Number: 17-00524420 • Address: 10118 BRANWOOD LN, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00524420
Address
10118 BRANWOOD LN, DALLAS, 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-21T07:58:14.000
Status
Closed
Created Date
2017-10-24T07:58:14.000
Update Date
2017-10-26T16:03:51.000
Closed Date
2017-10-26T16:03:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517894.15747993
Y Coordinate
7021922.43020893
Lat Long Location
10118 BRANWOOD LN, DALLAS, 75243
Unique Key
1300331502
17-00499153
Service Request Number: 17-00499153 • Address: 3833 CROZIER ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00499153
Address
3833 CROZIER ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-02T13:55:18.000
Status
Closed
Created Date
2017-10-06T13:55:18.000
Update Date
2017-10-25T15:58:10.000
Closed Date
2017-10-25T15:58:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2501907.42647205
Y Coordinate
6963340.67134901
Lat Long Location
3833 CROZIER ST, DALLAS, TX 75215
Unique Key
1298102479
17-00461247
Service Request Number: 17-00461247 • Address: 6006 HUNTERS VIEW LN, DALLAS, TX 75232 • City Council District: 4
Service Request Number
17-00461247
Address
6006 HUNTERS VIEW LN, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-15T13:55:08.000
Status
Closed
Created Date
2017-09-13T13:55:08.000
Update Date
2017-11-11T15:07:43.000
Closed Date
2017-11-11T15:07:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2480858.48548349
Y Coordinate
6932417.53826637
Lat Long Location
6006 HUNTERS VIEW LN, DALLAS, TX 75232
Unique Key
1294744379
18-00132773
Service Request Number: 18-00132773 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132773
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T10:39:09.000
Status
Closed
Created Date
2018-03-24T10:39:09.000
Update Date
2018-03-24T10:39:41.000
Closed Date
2018-03-24T10:39:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317900589
17-00528173
Service Request Number: 17-00528173 • Address: 825 RIVERWOOD RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00528173
Address
825 RIVERWOOD RD, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T23:01:06.000
Status
Closed
Created Date
2017-10-25T23:01:06.000
Update Date
2017-10-26T07:50:42.000
Closed Date
2017-10-26T07:50:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2525232.9869492
Y Coordinate
6943149.94486116
Lat Long Location
825 RIVERWOOD RD, DALLAS, TX 75217
Unique Key
1300632719
17-00508275
Service Request Number: 17-00508275 • Address: 6923 BLESSING DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00508275
Address
6923 BLESSING DR, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T15:41:33.000
Status
Closed
Created Date
2017-10-12T15:41:33.000
Update Date
2017-10-26T12:42:50.000
Closed Date
2017-10-26T12:42:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2508562.96421344
Y Coordinate
6994492.85266225
Lat Long Location
6923 BLESSING DR, DALLAS, TX 75214
Unique Key
1298905356
17-00505524
Service Request Number: 17-00505524 • Address: 6114 HOLLIS AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00505524
Address
6114 HOLLIS AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-15T10:11:29.000
Status
Closed
Created Date
2017-10-11T10:11:29.000
Update Date
2017-10-25T15:56:09.000
Closed Date
2017-10-25T15:56:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516505.4671895
Y Coordinate
6966928.70378257
Lat Long Location
6114 HOLLIS AVE, DALLAS, TX 75227
Unique Key
1298687916
18-00132774
Service Request Number: 18-00132774 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132774
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T10:40:20.000
Status
Closed
Created Date
2018-03-24T10:40:20.000
Update Date
2018-03-24T10:41:00.000
Closed Date
2018-03-24T10:41:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317900642
17-00484096
Service Request Number: 17-00484096 • Address: 10829 VILLA HAVEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00484096
Address
10829 VILLA HAVEN DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-01T10:38:33.000
Status
Closed
Created Date
2017-09-27T10:38:33.000
Update Date
2017-10-26T15:50:18.000
Closed Date
2017-10-26T15:50:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2521826.32357109
Y Coordinate
7006103.83632728
Lat Long Location
10829 VILLA HAVEN DR, DALLAS, TX 75238
Unique Key
1296673862
17-00524813
Service Request Number: 17-00524813 • Address: 2702 SOUTHWOOD DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00524813
Address
2702 SOUTHWOOD DR, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T09:47:24.000
Status
Closed
Created Date
2017-10-24T09:47:24.000
Update Date
2017-10-25T16:07:24.000
Closed Date
2017-10-25T16:07:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2471713.93547064
Y Coordinate
6941489.37361789
Lat Long Location
2702 SOUTHWOOD DR, DALLAS, TX 75233
Unique Key
1300360725
17-00478316
Service Request Number: 17-00478316 • Address: 7207 BRENTFIELD DR, DALLAS, 75248 • City Council District: 12
Service Request Number
17-00478316
Address
7207 BRENTFIELD DR, DALLAS, 75248
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-04T12:03:39.000
Status
Closed
Created Date
2017-09-23T12:03:39.000
Update Date
2017-10-26T11:27:27.000
Closed Date
2017-10-26T11:27:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494959.89006003
Y Coordinate
7041928.54613701
Lat Long Location
7207 BRENTFIELD DR, DALLAS, 75248
Unique Key
1296166749
17-00526945
Service Request Number: 17-00526945 • Address: 2824 THOMAS TOLBERT AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00526945
Address
2824 THOMAS TOLBERT AVE, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T10:36:22.000
Status
Closed
Created Date
2017-10-25T10:36:22.000
Update Date
2017-10-26T16:08:04.000
Closed Date
2017-10-26T16:08:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500386.32432139
Y Coordinate
6967798.27486796
Lat Long Location
2824 THOMAS TOLBERT AVE, DALLAS, TX 75215
Unique Key
1300539084
17-00485711
Service Request Number: 17-00485711 • Address: 5441 ENDERLY PL, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00485711
Address
5441 ENDERLY PL, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-09T09:52:54.000
Status
Closed
Created Date
2017-09-28T09:52:54.000
Update Date
2017-10-25T16:26:37.000
Closed Date
2017-10-25T16:26:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2518529.54922512
Y Coordinate
6975670.33299976
Lat Long Location
5441 ENDERLY PL, DALLAS, TX 75227
Unique Key
1296815566
17-00528695
Service Request Number: 17-00528695 • Address: 4969 NASHWOOD LN, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00528695
Address
4969 NASHWOOD LN, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T10:40:56.000
Status
Closed
Created Date
2017-10-26T10:40:56.000
Update Date
2017-10-26T15:49:31.000
Closed Date
2017-10-26T15:49:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483476.49027175
Y Coordinate
7018198.75412894
Lat Long Location
4969 NASHWOOD LN, DALLAS, TX 75244
Unique Key
1300682224
17-00512193
Service Request Number: 17-00512193 • Address: 8028 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00512193
Address
8028 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Line and Grade Request - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-30T10:12:15.000
Status
Closed
Created Date
2017-10-16T10:12:15.000
Update Date
2017-10-26T10:48:54.000
Closed Date
2017-10-26T10:48:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513589.97961093
Y Coordinate
7002675.98672086
Lat Long Location
8028 FOREST TRL, DALLAS, TX 75238
Unique Key
1299280487
18-00132211
Service Request Number: 18-00132211 • Address: 2316 KINGSWOOD DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00132211
Address
2316 KINGSWOOD DR, DALLAS, TX 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T16:36:18.000
Status
Closed
Created Date
2018-03-23T16:36:18.000
Update Date
2018-03-24T14:59:47.000
Closed Date
2018-03-24T14:59:47.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516895.3848618
Y Coordinate
6978641.55283966
Lat Long Location
2316 KINGSWOOD DR, DALLAS, TX 75228
Unique Key
1317852068
18-00130564
Service Request Number: 18-00130564 • Address: 6874 E NORTHWEST HWY, DALLAS, 75231 • City Council District: 9
Service Request Number
18-00130564
Address
6874 E NORTHWEST HWY, DALLAS, 75231
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-06T09:08:40.000
Status
Closed
Created Date
2018-03-23T09:08:40.000
Update Date
2018-03-24T11:11:00.000
Closed Date
2018-03-24T11:11:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2508657.06459455
Y Coordinate
6998486.3236143
Lat Long Location
6874 E NORTHWEST HWY, DALLAS, 75231
Unique Key
1317745242
17-00495360
Service Request Number: 17-00495360 • Address: 11039 QUAIL RUN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00495360
Address
11039 QUAIL RUN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-08T14:03:41.000
Status
Closed
Created Date
2017-10-04T14:03:41.000
Update Date
2017-10-26T15:31:05.000
Closed Date
2017-10-26T15:31:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2523302.46624014
Y Coordinate
7004439.23541037
Lat Long Location
11039 QUAIL RUN, DALLAS, TX 75238
Unique Key
1297785164
17-00503573
Service Request Number: 17-00503573 • Address: 8383 N STEMMONS FWY, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00503573
Address
8383 N STEMMONS FWY, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-11-24T10:17:42.000
Status
Closed
Created Date
2017-10-10T10:17:42.000
Update Date
2017-10-26T12:00:41.000
Closed Date
2017-10-26T12:00:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2468434.76452739
Y Coordinate
6987384.57903457
Lat Long Location
8383 N STEMMONS FWY, DALLAS, TX 75247
Unique Key
1298517012
17-00464187
Service Request Number: 17-00464187 • Address: 4353 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00464187
Address
4353 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T22:56:44.000
Status
Closed
Created Date
2017-09-14T22:56:44.000
Update Date
2017-10-26T13:07:10.000
Closed Date
2017-10-26T13:07:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473874.54135516
Y Coordinate
6937675.60803414
Lat Long Location
4353 S HAMPTON RD, DALLAS, TX 75232
Unique Key
1294986275
17-00528472
Service Request Number: 17-00528472 • Address: 9733 SEAGOVILLE RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00528472
Address
9733 SEAGOVILLE RD, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T09:14:40.000
Status
Closed
Created Date
2017-10-26T09:14:40.000
Update Date
2017-10-26T10:31:29.000
Closed Date
2017-10-26T10:31:29.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535862.78682474
Y Coordinate
6945771.95292639
Lat Long Location
9733 SEAGOVILLE RD, DALLAS, TX 75217
Unique Key
1300665526
18-00132733
Service Request Number: 18-00132733 • Address: 3054 SEEVERS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00132733
Address
3054 SEEVERS AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T10:03:51.000
Status
Closed
Created Date
2018-03-24T10:03:51.000
Update Date
2018-03-24T12:03:41.000
Closed Date
2018-03-24T12:03:41.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2484669.55228509
Y Coordinate
6944802.06908766
Lat Long Location
3054 SEEVERS AVE, DALLAS, TX 75216
Unique Key
1317897656
17-00518477
Service Request Number: 17-00518477 • Address: 6406 FOREST KNOLL TRL, DALLAS, 75232 • City Council District: 3
Service Request Number
17-00518477
Address
6406 FOREST KNOLL TRL, DALLAS, 75232
City Council District
3
Department
Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-12-26T14:10:53.000
Status
Closed
Created Date
2017-10-19T14:10:53.000
Update Date
2017-10-26T09:01:57.000
Closed Date
2017-10-26T09:01:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480507.6671996
Y Coordinate
6930903.07689636
Lat Long Location
6406 FOREST KNOLL TRL, DALLAS, 75232
Unique Key
1299791704
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