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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00516661
Service Request Number: 21-00516661 • Address: 7500 ANTOINETTE ST, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00516661
Address
7500 ANTOINETTE ST, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T15:55:35.000
Updated Date
2023-06-09T02:07:09.000
Closed Date
2021-06-07T15:55:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71460737190390000,-96.69303467857691000)
Unique Key
500t000000mxvaIAAQ
21-00513968
Service Request Number: 21-00513968 • Address: 10447 SOLTA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00513968
Address
10447 SOLTA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T00:59:00.000
Status
Closed
Created Date
2021-06-07T12:32:25.000
Updated Date
2026-08-07T14:25:59.000
Closed Date
2021-06-07T12:32:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86049290386417000,-96.70689935592291000)
Unique Key
500t000000ml2W3AAI
20-00991645
Service Request Number: 20-00991645 • Address: 8358 LULLWATER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00991645
Address
8358 LULLWATER DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-12T00:59:00.000
Status
Closed
Created Date
2020-10-02T13:57:06.000
Updated Date
2023-06-09T04:00:52.000
Closed Date
2020-10-02T13:57:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86193063652246600,-96.70397732715665000)
Unique Key
500t000000ZlBEqAAN
21-00514781
Service Request Number: 21-00514781 • Address: 2317 REYNOLDSTON LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00514781
Address
2317 REYNOLDSTON LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T13:13:10.000
Updated Date
2023-06-09T02:06:59.000
Closed Date
2021-06-07T13:13:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67539766040252000,-96.85598266650739000)
Unique Key
500t000000ml9OuAAI
21-00512552
Service Request Number: 21-00512552 • Address: 3015 ALLISTER ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00512552
Address
3015 ALLISTER ST, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T00:59:00.000
Status
Closed
Created Date
2021-06-07T08:02:31.000
Updated Date
2026-08-07T14:47:00.000
Closed Date
2021-06-07T08:02:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90789482482157500,-96.87529431523146000)
Unique Key
500t000000mkrdgAAA
20-00991102
Service Request Number: 20-00991102 • Address: 4930 MILL CREEK RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00991102
Address
4930 MILL CREEK RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed
Created Date
2020-10-02T12:13:46.000
Updated Date
2023-06-09T04:00:45.000
Closed Date
2020-10-02T12:13:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92055272995026600,-96.82363481260127000)
Unique Key
500t000000Zl9QRAAZ
20-00990596
Service Request Number: 20-00990596 • Address: 1518 OAK KNOLL ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00990596
Address
1518 OAK KNOLL ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed
Created Date
2020-10-02T10:58:52.000
Updated Date
2023-06-09T04:00:41.000
Closed Date
2020-10-02T10:58:52.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76273369718561000,-96.83285355973003000)
Unique Key
500t000000Zl81FAAR
20-01174127
Service Request Number: 20-01174127 • Address: 6046 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 14
Service Request Number
20-01174127
Address
6046 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-12-03T11:50:58.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2020-12-03T11:50:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86392112621943000,-96.75976779320729000)
Unique Key
500t000000cb4eoAAA
20-01174701
Service Request Number: 20-01174701 • Address: 938 W PAGE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01174701
Address
938 W PAGE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-12-03T13:55:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-03T13:55:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74015829132353000,-96.83889465678804000)
Unique Key
500t000000cb8YiAAI
20-01174379
Service Request Number: 20-01174379 • Address: 2519 TALLYHO LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01174379
Address
2519 TALLYHO LN, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-12-03T12:43:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-03T12:43:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77239683474194000,-96.91098492323349000)
Unique Key
500t000000cb6K4AAI
20-01174421
Service Request Number: 20-01174421 • Address: 4700 2ND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-01174421
Address
4700 2ND AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-12-03T12:51:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-03T12:51:46.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76197502369389000,-96.74560474207150000)
Unique Key
500t000000cb6ZiAAI
21-00004117
Service Request Number: 21-00004117 • Address: W ILLINOIS AVE & RUGGED DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00004117
Address
W ILLINOIS AVE & RUGGED DR, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed
Created Date
2021-01-04T09:52:49.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-04T09:52:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72029005568940400,-96.84864415618068000)
Unique Key
500t000000e0cUzAAI
21-00802041
Service Request Number: 21-00802041 • Address: MEADOW NEST DR & PECAN MEADOW DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00802041
Address
MEADOW NEST DR & PECAN MEADOW DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-08-30T18:10:09.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-30T18:10:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67899171694329400,-96.90028554596584000)
Unique Key
500t000000qWQB3AAO
21-00801912
Service Request Number: 21-00801912 • Address: 11351 DRUMMOND CIR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00801912
Address
11351 DRUMMOND CIR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-30T17:23:00.000
Updated Date
2023-06-09T00:27:36.000
Closed Date
2021-08-30T17:23:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84703297673815000,-96.65507038349614000)
Unique Key
500t000000qWOuzAAG
21-00105838
Service Request Number: 21-00105838 • Address: 1602 SANTA FE AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00105838
Address
1602 SANTA FE AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-02-03T16:21:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-03T16:21:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76563370464876000,-96.78331596530607000)
Unique Key
500t000000gMF2pAAG
21-00512827
Service Request Number: 21-00512827 • Address: 3435 PACESETTER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00512827
Address
3435 PACESETTER DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T09:35:36.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T09:35:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66541363233868000,-96.76701647320262000)
Unique Key
500t000000mktiNAAQ
20-00993403
Service Request Number: 20-00993403 • Address: 2600 EASTER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00993403
Address
2600 EASTER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-02T15:01:48.000
Updated Date
2023-06-09T04:00:56.000
Closed Date
2020-10-02T15:01:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71700446245784000,-96.79902110973414000)
Unique Key
500t000000ZlFX9AAN
21-00517645
Service Request Number: 21-00517645 • Address: ALPHA RD & MONTFORT DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00517645
Address
ALPHA RD & MONTFORT DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T00:59:00.000
Status
Closed
Created Date
2021-06-08T09:54:27.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-08T09:54:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93289575714870000,-96.81336352647692000)
Unique Key
500t000000my3ZjAAI
21-00518142
Service Request Number: 21-00518142 • Address: 6304 PEMBERTON DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00518142
Address
6304 PEMBERTON DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T00:59:00.000
Status
Closed
Created Date
2021-06-08T10:54:39.000
Updated Date
2023-06-09T01:59:17.000
Closed Date
2021-06-08T10:54:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89130876133025000,-96.79803427176797000)
Unique Key
500t000000my6RsAAI
21-00515543
Service Request Number: 21-00515543 • Address: 1411 SUNNY GLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00515543
Address
1411 SUNNY GLEN DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed
Created Date
2021-06-07T16:36:28.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-07T16:36:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68652464527992400,-96.84584380219592000)
Unique Key
500t000000mlEdIAAU
21-00003769
Service Request Number: 21-00003769 • Address: 1500 W CLARENDON DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00003769
Address
1500 W CLARENDON DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed
Created Date
2021-01-04T05:12:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-04T05:12:28.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.73493886161607000,-96.84557017451885000)
Unique Key
500t000000e0YUlAAM
21-00522101
Service Request Number: 21-00522101 • Address: 9315 SPRINGWATER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00522101
Address
9315 SPRINGWATER DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T08:02:19.000
Updated Date
2026-08-07T14:17:49.000
Closed Date
2021-06-07T08:02:19.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.81883842625362000,-96.69588417541907000)
Unique Key
500t000000myWm4AAE
21-00515754
Service Request Number: 21-00515754 • Address: 2200 FOREMAN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00515754
Address
2200 FOREMAN ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T00:59:00.000
Status
Closed
Created Date
2021-06-07T17:03:36.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T17:03:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77782554976676000,-96.74773941658245000)
Unique Key
500t000000mlFwzAAE
21-00515955
Service Request Number: 21-00515955 • Address: 3602 LINDA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00515955
Address
3602 LINDA DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T13:06:00.000
Updated Date
2023-06-09T02:06:59.000
Closed Date
2021-06-07T13:06:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87303486928263000,-96.85862350534370000)
Unique Key
500t000000mlGxGAAU
21-00514759
Service Request Number: 21-00514759 • Address: 2009 W BROOKLYN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00514759
Address
2009 W BROOKLYN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T14:53:43.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T14:53:43.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73946687006502000,-96.85206475244547000)
Unique Key
500t000000ml9HFAAY
21-00517209
Service Request Number: 21-00517209 • Address: 3122 PRESCOTT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00517209
Address
3122 PRESCOTT AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T00:59:00.000
Status
Closed
Created Date
2021-06-08T08:41:06.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-08T08:41:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81613705038295600,-96.81706511313104000)
Unique Key
500t000000my0kbAAA
21-00517191
Service Request Number: 21-00517191 • Address: 3030 NOWITZKI WAY, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00517191
Address
3030 NOWITZKI WAY, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T09:52:01.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T09:52:01.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78911110365635000,-96.80923008258311000)
Unique Key
500t000000my0WkAAI
21-00516747
Service Request Number: 21-00516747 • Address: 6247 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00516747
Address
6247 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T21:15:21.000
Updated Date
2023-06-09T02:07:25.000
Closed Date
2021-06-07T21:15:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86555496956460600,-96.75717475700031000)
Unique Key
500t000000mxvxWAAQ
21-00376624
Service Request Number: 21-00376624 • Address: SAMUELL BLVD & HUNNICUT RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00376624
Address
SAMUELL BLVD & HUNNICUT RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-28T08:50:27.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-04-28T08:50:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79285054114712500,-96.71238618983301000)
Unique Key
500t000000l9bByAAI
21-00516712
Service Request Number: 21-00516712 • Address: 6100 GOLIAD AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00516712
Address
6100 GOLIAD AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T17:51:15.000
Updated Date
2023-06-09T02:07:19.000
Closed Date
2021-06-07T17:51:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81804767694250600,-96.76150250268545000)
Unique Key
500t000000mxvsRAAQ
21-00377384
Service Request Number: 21-00377384 • Address: 17500 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00377384
Address
17500 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-04-28T12:02:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-28T12:02:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98868095298434000,-96.82803099774856000)
Unique Key
500t000000l9gZZAAY
21-00375646
Service Request Number: 21-00375646 • Address: 4627 W KIEST BLVD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00375646
Address
4627 W KIEST BLVD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed
Created Date
2021-04-28T07:50:54.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-04-28T07:50:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70594938936875500,-96.89863260671466000)
Unique Key
500t000000l9UyDAAU
21-00003648
Service Request Number: 21-00003648 • Address: 4384 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00003648
Address
4384 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-01-03T21:48:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-03T21:48:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80340873642954000,-96.78300391843419000)
Unique Key
500t000000e0WzxAAE
20-01169248
Service Request Number: 20-01169248 • Address: 7410 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01169248
Address
7410 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-12-01T23:13:04.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-01T23:13:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88129631205078600,-96.75976678220151000)
Unique Key
500t000000caZ7KAAU
21-00376916
Service Request Number: 21-00376916 • Address: 4329 HOCKADAY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00376916
Address
4329 HOCKADAY DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed
Created Date
2021-04-28T10:54:02.000
Updated Date
2023-06-09T01:35:32.000
Closed Date
2021-04-28T10:54:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90730530972657000,-96.83556172720762000)
Unique Key
500t000000l9dJmAAI
21-00376196
Service Request Number: 21-00376196 • Address: 5644 VICKERY BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00376196
Address
5644 VICKERY BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-04-28T09:15:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-28T09:15:45.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82227130445953000,-96.77132833213712000)
Unique Key
500t000000l9YTJAA2
20-01169239
Service Request Number: 20-01169239 • Address: 300 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01169239
Address
300 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-12-01T22:54:22.000
Updated Date
2023-06-09T03:16:10.000
Closed Date
2020-12-01T22:54:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72031710597246000,-96.82650228477245000)
Unique Key
500t000000caZ3XAAU
21-00376738
Service Request Number: 21-00376738 • Address: 5644 VICKERY BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00376738
Address
5644 VICKERY BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-28T09:15:45.000
Updated Date
2023-06-09T01:35:27.000
Closed Date
2021-04-28T09:15:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82227130445953000,-96.77132833213712000)
Unique Key
500t000000l9c8VAAQ
21-00516110
Service Request Number: 21-00516110 • Address: 15504 BAY POINT DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00516110
Address
15504 BAY POINT DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed
Created Date
2021-06-07T17:50:44.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-07T17:50:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95987441980295000,-96.79704243543829000)
Unique Key
500t000000mlHaNAAU
21-00377342
Service Request Number: 21-00377342 • Address: 4800 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00377342
Address
4800 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-04-28T11:56:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-28T11:56:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74827225230781400,-96.76143937603818000)
Unique Key
500t000000l9fzEAAQ
21-00514524
Service Request Number: 21-00514524 • Address: 6614 LAKEHURST AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00514524
Address
6614 LAKEHURST AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed
Created Date
2021-06-07T14:11:32.000
Updated Date
2023-06-09T02:07:03.000
Closed Date
2021-06-07T14:11:32.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88410114498701400,-96.79119409465287000)
Unique Key
500t000000ml7MhAAI
20-01169254
Service Request Number: 20-01169254 • Address: 1648 S CORINTH ST RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01169254
Address
1648 S CORINTH ST RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-22T00:59:00.000
Status
Closed
Created Date
2020-12-01T23:19:58.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-01T23:19:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72677134104588000,-96.79894761811164000)
Unique Key
500t000000caZ8NAAU
21-00377311
Service Request Number: 21-00377311 • Address: 3502 LA JOYA DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00377311
Address
3502 LA JOYA DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-04-28T11:51:26.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-28T11:51:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87203459150945000,-96.86073079559642000)
Unique Key
500t000000l9fzSAAQ
20-01170294
Service Request Number: 20-01170294 • Address: 5211 BONITA AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-01170294
Address
5211 BONITA AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-02T08:15:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-02T08:15:16.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81812650432889000,-96.78184537354133000)
Unique Key
500t000000cag8wAAA
21-00516719
Service Request Number: 21-00516719 • Address: 400 S EWING AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00516719
Address
400 S EWING AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T17:54:36.000
Updated Date
2023-06-09T02:07:19.000
Closed Date
2021-06-07T17:54:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74412897610390000,-96.81255084582435000)
Unique Key
500t000000mxvyiAAA
20-00990740
Service Request Number: 20-00990740 • Address: 514 JACKSON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00990740
Address
514 JACKSON ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed
Created Date
2020-10-02T11:18:02.000
Updated Date
2023-06-09T04:00:41.000
Closed Date
2020-10-02T11:18:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77731802288637000,-96.80723113314419000)
Unique Key
500t000000Zl8MwAAJ
21-00377266
Service Request Number: 21-00377266 • Address: 11327 DRUMMOND CIR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00377266
Address
11327 DRUMMOND CIR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-04-28T11:45:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-28T11:45:45.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84695708170658000,-96.65501123750910000)
Unique Key
500t000000l9foVAAQ
21-00517081
Service Request Number: 21-00517081 • Address: 5708 MELSHIRE DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00517081
Address
5708 MELSHIRE DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T12:34:09.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-07T12:34:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91444489753236000,-96.81151071383583000)
Unique Key
500t000000mxyi4AAA
21-00377520
Service Request Number: 21-00377520 • Address: HART AVE & FAULK ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00377520
Address
HART AVE & FAULK ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-28T09:55:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-28T09:55:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74406848423977600,-96.79676523785210000)
Unique Key
500t000000l9hQ5AAI
21-00376585
Service Request Number: 21-00376585 • Address: FORNEY RD & N PRAIRIE CREEK RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00376585
Address
FORNEY RD & N PRAIRIE CREEK RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed
Created Date
2021-04-28T10:05:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-28T10:05:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77799719844554000,-96.66536165467410000)
Unique Key
500t000000l9aYZAAY
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