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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00692913
Service Request Number: 21-00692913 • Address: 1340 N BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00692913
Address
1340 N BECKLEY AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-27T14:17:51.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-27T14:17:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75956395954457000,-96.82271639538350000)
Unique Key
500t000000opdqnAAA
21-00692904
Service Request Number: 21-00692904 • Address: 1340 N BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00692904
Address
1340 N BECKLEY AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-07-27T14:16:35.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-27T14:16:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75956395954457000,-96.82271639538350000)
Unique Key
500t000000opeM9AAI
21-00517165
Service Request Number: 21-00517165 • Address: 15504 BAY POINT DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00517165
Address
15504 BAY POINT DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T11:42:55.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T11:42:55.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95987441980295000,-96.79704243543829000)
Unique Key
500t000000my0IOAAY
21-00690627
Service Request Number: 21-00690627 • Address: 699 CORBIN ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00690627
Address
699 CORBIN ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-07-27T08:38:05.000
Updated Date
2023-06-09T00:33:50.000
Closed Date
2021-07-27T08:38:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78231372389274000,-96.80701576503627000)
Unique Key
500t000000opLi6AAE
21-00692748
Service Request Number: 21-00692748 • Address: 8748 MIDPARK RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00692748
Address
8748 MIDPARK RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-27T01:27:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T01:27:24.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93639426632504000,-96.75490253071277000)
Unique Key
500t000000opd2yAAA
20-01191598
Service Request Number: 20-01191598 • Address: 2003 IVANHOE LN, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-01191598
Address
2003 IVANHOE LN, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-12-09T16:48:03.000
Updated Date
2023-06-09T03:18:07.000
Closed Date
2020-12-09T16:48:03.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77095684304940400,-96.85613499843747000)
Unique Key
500t000000bNPwsAAG
21-00691584
Service Request Number: 21-00691584 • Address: 8242 SAN CRISTOBAL DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00691584
Address
8242 SAN CRISTOBAL DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-07-27T10:43:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T10:43:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80979012077170000,-96.71399490250200000)
Unique Key
500t000000opSYGAA2
21-00693363
Service Request Number: 21-00693363 • Address: S CORINTH ST RD & MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00693363
Address
S CORINTH ST RD & MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T15:27:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T15:27:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73908690335969000,-96.79863717286199000)
Unique Key
500t000000ophmBAAQ
21-00692485
Service Request Number: 21-00692485 • Address: 2246 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00692485
Address
2246 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-20T23:59:00.000
Status
Closed
Created Date
2021-07-27T12:55:04.000
Updated Date
2023-06-09T00:34:07.000
Closed Date
2021-07-27T12:55:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67874665153737000,-96.61867197759445000)
Unique Key
500t000000opZebAAE
21-00513386
Service Request Number: 21-00513386 • Address: 9540 BLUFFCREEK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00513386
Address
9540 BLUFFCREEK DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T08:43:47.000
Updated Date
2023-06-09T02:06:41.000
Closed Date
2021-06-07T08:43:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75392511413063000,-96.65886041427873000)
Unique Key
500t000000mkxyNAAQ
21-00692046
Service Request Number: 21-00692046 • Address: 13500 WILLOW BEND RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00692046
Address
13500 WILLOW BEND RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T11:39:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T11:39:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93274232238987000,-96.77274926164426000)
Unique Key
500t000000opVnZAAU
21-00691765
Service Request Number: 21-00691765 • Address: 9603 WOODMEN CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00691765
Address
9603 WOODMEN CIR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T11:02:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T11:02:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88594864327551000,-96.72231823655150000)
Unique Key
500t000000opTAgAAM
21-00693041
Service Request Number: 21-00693041 • Address: 5501 WILLIS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00693041
Address
5501 WILLIS AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-27T12:29:09.000
Updated Date
2023-06-09T00:34:05.000
Closed Date
2021-07-27T12:29:09.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.82039215901000500,-96.77471583157856000)
Unique Key
500t000000opdKoAAI
20-01191378
Service Request Number: 20-01191378 • Address: 820 S WALTON WALKER BLVD NB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-01191378
Address
820 S WALTON WALKER BLVD NB, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-12-09T16:13:21.000
Updated Date
2023-06-09T03:18:05.000
Closed Date
2020-12-09T16:13:21.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73753915365321600,-96.91925831658007000)
Unique Key
500t000000bNOguAAG
20-01193938
Service Request Number: 20-01193938 • Address: 6324 HIGHGATE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01193938
Address
6324 HIGHGATE LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-10T14:22:10.000
Updated Date
2023-06-09T03:18:24.000
Closed Date
2020-12-10T14:22:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84910137995627400,-96.75463465133738000)
Unique Key
500t000000bNjsiAAC
20-01187349
Service Request Number: 20-01187349 • Address: 10605 PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01187349
Address
10605 PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-12-08T13:44:22.000
Updated Date
2023-06-09T03:20:38.000
Closed Date
2020-12-08T13:44:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89043846239028000,-96.80409781022061000)
Unique Key
500t000000bMwIdAAK
21-00692677
Service Request Number: 21-00692677 • Address: 3171 ARMSTRONG AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00692677
Address
3171 ARMSTRONG AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T13:38:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T13:38:49.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.82154656516996000,-96.79017820661765000)
Unique Key
500t000000opcNAAAY
21-00693212
Service Request Number: 21-00693212 • Address: 3636 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00693212
Address
3636 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T15:02:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T15:02:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80722589297267400,-96.79729511094426000)
Unique Key
500t000000opgauAAA
21-00690194
Service Request Number: 21-00690194 • Address: 800 KIDD SPRINGS DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00690194
Address
800 KIDD SPRINGS DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-07-26T21:37:23.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-26T21:37:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75394120810831600,-96.83550053283017000)
Unique Key
500t000000opFyfAAE
21-00692365
Service Request Number: 21-00692365 • Address: 1600 N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00692365
Address
1600 N HAMPTON RD, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T12:32:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T12:32:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76709572092305000,-96.85639029486336000)
Unique Key
500t000000opYicAAE
21-00440132
Service Request Number: 21-00440132 • Address: 5154 W HANOVER AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00440132
Address
5154 W HANOVER AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-05-17T08:54:49.000
Updated Date
2023-06-09T00:56:21.000
Closed Date
2021-05-17T08:54:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85504560412411500,-96.82336511003547000)
Unique Key
500t000000m9pBoAAI
21-00690200
Service Request Number: 21-00690200 • Address: 390 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00690200
Address
390 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-07-26T21:40:36.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-26T21:40:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74883020235062000,-96.82826218175360000)
Unique Key
500t000000opG1KAAU
21-00515859
Service Request Number: 21-00515859 • Address: 1641 NOKOMIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00515859
Address
1641 NOKOMIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T17:16:53.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T17:16:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70347948985550000,-96.84764937765060000)
Unique Key
500t000000mlGbjAAE
21-00690604
Service Request Number: 21-00690604 • Address: 2818 SEEVERS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00690604
Address
2818 SEEVERS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-07-27T08:33:48.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-27T08:33:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71282664081895000,-96.82163063707688000)
Unique Key
500t000000opLkaAAE
20-01190075
Service Request Number: 20-01190075 • Address: 5854 MARVIEW LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01190075
Address
5854 MARVIEW LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-12-09T11:41:53.000
Updated Date
2023-06-09T03:17:54.000
Closed Date
2020-12-09T11:41:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78452768129153000,-96.70201296286383000)
Unique Key
500t000000bNFdnAAG
21-00693255
Service Request Number: 21-00693255 • Address: 6700 WANDT DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00693255
Address
6700 WANDT DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-07-27T15:08:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-27T15:08:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66682030270142400,-96.93038794609680000)
Unique Key
500t000000opgmDAAQ
21-00516725
Service Request Number: 21-00516725 • Address: 3116 CLYDEDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00516725
Address
3116 CLYDEDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T18:13:16.000
Updated Date
2023-06-09T02:07:19.000
Closed Date
2021-06-07T18:13:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86301232010042000,-96.87176713205600000)
Unique Key
500t000000mxw0tAAA
20-00991047
Service Request Number: 20-00991047 • Address: 5420 WINTON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00991047
Address
5420 WINTON ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed
Created Date
2020-10-02T12:04:00.000
Updated Date
2023-06-09T04:00:45.000
Closed Date
2020-10-02T12:04:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83555453492428500,-96.77605450411232000)
Unique Key
500t000000Zl9FdAAJ
20-01188178
Service Request Number: 20-01188178 • Address: 2451 TAN OAK DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01188178
Address
2451 TAN OAK DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-12-08T16:18:28.000
Updated Date
2023-06-09T03:17:34.000
Closed Date
2020-12-08T16:18:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79140217181396400,-96.86117701560748000)
Unique Key
500t000000bN1uqAAC
21-00693215
Service Request Number: 21-00693215 • Address: BERNAL DR & WEISENBERGER DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00693215
Address
BERNAL DR & WEISENBERGER DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-20T23:59:00.000
Status
Closed
Created Date
2021-07-27T15:02:57.000
Updated Date
2023-06-09T00:34:14.000
Closed Date
2021-07-27T15:02:57.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.78647257554167000,-96.89704925197515000)
Unique Key
500t000000opgZdAAI
21-00691781
Service Request Number: 21-00691781 • Address: 1120 SANE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00691781
Address
1120 SANE ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-07-27T11:04:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-27T11:04:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73162083804153600,-96.78883542801990000)
Unique Key
500t000000opTEgAAM
21-00692755
Service Request Number: 21-00692755 • Address: 3711 WORCOLA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00692755
Address
3711 WORCOLA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T13:51:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T13:51:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83217561591385400,-96.77241034981380000)
Unique Key
500t000000opd6lAAA
21-00692618
Service Request Number: 21-00692618 • Address: 7015 ATHA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00692618
Address
7015 ATHA DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-27T11:49:57.000
Updated Date
2023-06-09T00:34:03.000
Closed Date
2021-07-27T11:49:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71541841016773600,-96.70134927270242000)
Unique Key
500t000000opb4BAAQ
21-00802320
Service Request Number: 21-00802320 • Address: 3339 CHERRYWOOD AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00802320
Address
3339 CHERRYWOOD AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-30T21:20:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T21:20:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82788299955273500,-96.82737738504946000)
Unique Key
500t000000qWTlSAAW
21-00693143
Service Request Number: 21-00693143 • Address: 1196 N MADISON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00693143
Address
1196 N MADISON AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-27T14:20:59.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-27T14:20:59.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75793411959077000,-96.82455588157083000)
Unique Key
500t000000opft6AAA
20-01188781
Service Request Number: 20-01188781 • Address: 9548 CIRCLEWOOD DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01188781
Address
9548 CIRCLEWOOD DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2020-12-08T18:07:30.000
Updated Date
2023-06-09T03:17:40.000
Closed Date
2020-12-08T18:07:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67189215209473000,-96.65735337965921000)
Unique Key
500t000000bN50LAAS
21-00690407
Service Request Number: 21-00690407 • Address: 13731 GOLDMARK DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00690407
Address
13731 GOLDMARK DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T07:48:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T07:48:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93687995611962000,-96.75392408334610000)
Unique Key
500t000000opK79AAE
21-00518303
Service Request Number: 21-00518303 • Address: 300 S GARRETT AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
21-00518303
Address
300 S GARRETT AVE, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T00:59:00.000
Status
Closed
Created Date
2021-06-08T11:13:33.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-08T11:13:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79549082508890000,-96.75963715555630000)
Unique Key
500t000000my74zAAA
21-00802265
Service Request Number: 21-00802265 • Address: 5204 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00802265
Address
5204 W LOVERS LN, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-08-30T20:31:21.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-30T20:31:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85106821308678000,-96.82262999189332000)
Unique Key
500t000000qWT4iAAG
20-00993219
Service Request Number: 20-00993219 • Address: 5905 FLINTSHIRE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00993219
Address
5905 FLINTSHIRE LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-02T13:57:51.000
Updated Date
2023-06-09T04:00:52.000
Closed Date
2020-10-02T13:57:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00327654164530600,-96.80652920932205000)
Unique Key
500t000000ZlEucAAF
21-00513678
Service Request Number: 21-00513678 • Address: 232 YORKTOWN ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00513678
Address
232 YORKTOWN ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T11:50:36.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T11:50:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77075203858806000,-96.82566098562475000)
Unique Key
500t000000ml0lFAAQ
21-00343800
Service Request Number: 21-00343800 • Address: 4912 N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00343800
Address
4912 N JIM MILLER RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-18T04:43:03.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-18T04:43:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78173186553482000,-96.69987425825283000)
Unique Key
500t000000kfkmuAAA
21-00802310
Service Request Number: 21-00802310 • Address: 5521 EMERSON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00802310
Address
5521 EMERSON AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-30T21:10:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T21:10:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84656245438816000,-96.81600888940463000)
Unique Key
500t000000qWTTZAA4
21-00517679
Service Request Number: 21-00517679 • Address: PENNSYLVANIA AVE & ROBERT B CULLUM BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00517679
Address
PENNSYLVANIA AVE & ROBERT B CULLUM BLVD, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-08T09:45:54.000
Updated Date
2026-08-07T14:47:00.000
Closed Date
2021-06-08T09:45:54.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77311935664260000,-96.76069099288071000)
Unique Key
500t000000my3p1AAA
21-00515415
Service Request Number: 21-00515415 • Address: 4848 MILL CREEK PL, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00515415
Address
4848 MILL CREEK PL, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T16:19:12.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T16:19:12.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92113375192427000,-96.82462530162724000)
Unique Key
500t000000mlCLrAAM
21-00802155
Service Request Number: 21-00802155 • Address: 852 CADIZ ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00802155
Address
852 CADIZ ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-30T19:09:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T19:09:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77028017510800600,-96.79962031632587000)
Unique Key
500t000000qWReAAAW
21-00343679
Service Request Number: 21-00343679 • Address: 3251 SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00343679
Address
3251 SAN JACINTO ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-17T16:38:22.000
Updated Date
2023-06-09T01:51:29.000
Closed Date
2021-04-17T16:38:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79454694961443600,-96.78845036760896000)
Unique Key
500t000000kfjwjAAA
21-00106196
Service Request Number: 21-00106196 • Address: CAMPBELL RD & MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00106196
Address
CAMPBELL RD & MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-19T00:59:00.000
Status
Closed
Created Date
2021-02-03T17:03:22.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-03T17:03:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97832698847945000,-96.77872757532228000)
Unique Key
500t000000gMGqVAAW
21-00343792
Service Request Number: 21-00343792 • Address: 3420 ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00343792
Address
3420 ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-18T03:36:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-18T03:36:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79901216537731000,-96.69255686370535000)
Unique Key
500t000000kfkiJAAQ
21-00106907
Service Request Number: 21-00106907 • Address: KIRNWOOD DR & S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00106907
Address
KIRNWOOD DR & S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-03T16:52:04.000
Updated Date
2023-06-09T02:34:05.000
Closed Date
2021-02-03T16:52:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65382972887681000,-96.84010175854127000)
Unique Key
500t000000gMLSbAAO
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