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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00791373
Service Request Number: 21-00791373 • Address: 6411 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00791373
Address
6411 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-08-26T15:50:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-26T15:50:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77878632220218000,-96.92355144637091000)
Unique Key
500t000000qUp0ZAAS
21-00516193
Service Request Number: 21-00516193 • Address: 1314 VICEROY DR, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00516193
Address
1314 VICEROY DR, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed
Created Date
2021-06-07T18:00:11.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-07T18:00:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83008955099692000,-96.87764316042627000)
Unique Key
500t000000mlHsvAAE
21-00808096
Service Request Number: 21-00808096 • Address: 10201 CHISHOLM TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00808096
Address
10201 CHISHOLM TRL, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-01T10:03:39.000
Updated Date
2023-06-09T00:28:24.000
Closed Date
2021-09-01T10:03:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92603796411915000,-96.70905657127538000)
Unique Key
500t000000qXLMcAAO
21-00514370
Service Request Number: 21-00514370 • Address: 11011 N CENTRAL SERV SB, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00514370
Address
11011 N CENTRAL SERV SB, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-26T00:59:00.000
Status
Closed
Created Date
2021-06-07T13:43:36.000
Updated Date
2026-08-07T14:17:49.000
Closed Date
2021-06-07T13:43:36.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89807972949982000,-96.76965578235934000)
Unique Key
500t000000ml5ntAAA
21-00810294
Service Request Number: 21-00810294 • Address: 2310 LAPSLEY ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00810294
Address
2310 LAPSLEY ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-01T08:24:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-01T08:24:35.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77025575207759500,-96.90894525086486000)
Unique Key
500t000000qXffEAAS
21-00514257
Service Request Number: 21-00514257 • Address: 232 YORKTOWN ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00514257
Address
232 YORKTOWN ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T11:50:36.000
Updated Date
2023-06-09T02:06:55.000
Closed Date
2021-06-07T11:50:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77075203858806000,-96.82566098562475000)
Unique Key
500t000000ml556AAA
20-01191517
Service Request Number: 20-01191517 • Address: 2718 SEA HARBOR RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01191517
Address
2718 SEA HARBOR RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-12-09T16:34:44.000
Updated Date
2023-06-09T03:18:07.000
Closed Date
2020-12-09T16:34:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77617927377093000,-96.92201608057408000)
Unique Key
500t000000bNPZKAA4
21-00792106
Service Request Number: 21-00792106 • Address: 622 CALYX CIR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00792106
Address
622 CALYX CIR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-26T15:49:09.000
Updated Date
2023-06-09T00:19:22.000
Closed Date
2021-08-26T15:49:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68588820164966000,-96.81593378998383000)
Unique Key
500t000000qUw0wAAC
21-00343836
Service Request Number: 21-00343836 • Address: 9204 WINDY CREST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00343836
Address
9204 WINDY CREST DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-18T07:53:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-18T07:53:28.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90707447145553000,-96.74198445645625000)
Unique Key
500t000000kfliFAAQ
21-00805137
Service Request Number: 21-00805137 • Address: 9498 E R L THORNTON FWY EB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00805137
Address
9498 E R L THORNTON FWY EB, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-31T15:09:09.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-31T15:09:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79787733579594000,-96.68261645757096000)
Unique Key
500t000000qWtjEAAS
21-00106090
Service Request Number: 21-00106090 • Address: PRESTON RD & LUPTON DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00106090
Address
PRESTON RD & LUPTON DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-05T00:59:00.000
Status
Closed
Created Date
2021-02-03T16:50:32.000
Updated Date
2023-06-09T02:34:05.000
Closed Date
2021-02-03T16:50:32.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87787803845209000,-96.80409586049456000)
Unique Key
500t000000gMGArAAO
21-00791464
Service Request Number: 21-00791464 • Address: 2315 SUMMIT LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00791464
Address
2315 SUMMIT LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-08-26T16:05:14.000
Updated Date
2023-06-09T00:19:24.000
Closed Date
2021-08-26T16:05:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75183333057298500,-96.64354445215837000)
Unique Key
500t000000qUpamAAC
21-00807654
Service Request Number: 21-00807654 • Address: 3109 CHAPEL CREEK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00807654
Address
3109 CHAPEL CREEK DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-01T11:05:00.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-01T11:05:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87221123150764000,-96.87020234848057000)
Unique Key
500t000000qXHCvAAO
21-00514498
Service Request Number: 21-00514498 • Address: 1000 GOLDEN TROPHY DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00514498
Address
1000 GOLDEN TROPHY DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed
Created Date
2021-06-07T14:07:05.000
Updated Date
2023-06-09T02:07:03.000
Closed Date
2021-06-07T14:07:05.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.66590341469636000,-96.83850523114623000)
Unique Key
500t000000ml78bAAA
21-00517367
Service Request Number: 21-00517367 • Address: 2203 FOREMAN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00517367
Address
2203 FOREMAN ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T00:59:00.000
Status
Closed
Created Date
2021-06-08T09:10:10.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-08T09:10:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77762064787973000,-96.74795699560376000)
Unique Key
500t000000my1rVAAQ
20-00993229
Service Request Number: 20-00993229 • Address: 10850 LOCHSPRING DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00993229
Address
10850 LOCHSPRING DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-02T15:02:27.000
Updated Date
2023-06-09T04:00:56.000
Closed Date
2020-10-02T15:02:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85987060006403500,-96.69889059117519000)
Unique Key
500t000000ZlEzWAAV
21-00806973
Service Request Number: 21-00806973 • Address: 599 PARK AVE, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00806973
Address
599 PARK AVE, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-09-01T09:25:04.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-01T09:25:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77751142627336400,-96.79356455448430000)
Unique Key
500t000000qXC9VAAW
21-00516796
Service Request Number: 21-00516796 • Address: 8535 PRAIRIE HILL LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00516796
Address
8535 PRAIRIE HILL LN, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T21:51:08.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T21:51:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69706051802587000,-96.67336941944573000)
Unique Key
500t000000mxwMLAAY
21-00004387
Service Request Number: 21-00004387 • Address: 11688 CORAL HILLS CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00004387
Address
11688 CORAL HILLS CT, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-01-04T10:25:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-04T10:25:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90674122078759500,-96.86722677222191000)
Unique Key
500t000000e0eiVAAQ
21-00805002
Service Request Number: 21-00805002 • Address: 1515 LYNN HAVEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00805002
Address
1515 LYNN HAVEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-31T14:48:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-31T14:48:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73199562539503000,-96.80267391986922000)
Unique Key
500t000000qWsctAAC
21-00515220
Service Request Number: 21-00515220 • Address: 3676 FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00515220
Address
3676 FORT WORTH AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T15:53:58.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T15:53:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74961563294645000,-96.87912736497596000)
Unique Key
500t000000mlCQWAA2
21-00806109
Service Request Number: 21-00806109 • Address: BONNIE VIEW RD & MEMORY LANE BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00806109
Address
BONNIE VIEW RD & MEMORY LANE BLVD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-03T23:59:00.000
Status
Closed
Created Date
2021-08-31T19:52:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-31T19:52:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66214982259041000,-96.75384401071696000)
Unique Key
500t000000qX2l1AAC
21-00516536
Service Request Number: 21-00516536 • Address: 13900 SKYFROST DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00516536
Address
13900 SKYFROST DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T00:59:00.000
Status
Closed
Created Date
2021-06-07T19:45:40.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T19:45:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68984399529696000,-96.57791209870300000)
Unique Key
500t000000mxubOAAQ
20-01186727
Service Request Number: 20-01186727 • Address: 2739 MATEUR ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01186727
Address
2739 MATEUR ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2020-12-08T11:47:31.000
Updated Date
2023-06-09T03:20:33.000
Closed Date
2020-12-08T11:47:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75062569888561000,-96.86582383041305000)
Unique Key
500t000000bMsDiAAK
21-00515296
Service Request Number: 21-00515296 • Address: 2404 ARBUCKLE CT, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00515296
Address
2404 ARBUCKLE CT, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T16:02:49.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T16:02:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88492535136056500,-96.89450796941759000)
Unique Key
500t000000mlCqjAAE
20-01192053
Service Request Number: 20-01192053 • Address: 1900 N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-01192053
Address
1900 N HAMPTON RD, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-12-09T18:45:28.000
Updated Date
2023-06-09T03:18:13.000
Closed Date
2020-12-09T18:45:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77030068390621400,-96.85647358317095000)
Unique Key
500t000000bNSX2AAO
21-00513319
Service Request Number: 21-00513319 • Address: 7500 CHAUCER PL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00513319
Address
7500 CHAUCER PL, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed
Created Date
2021-06-07T10:48:09.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-07T10:48:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65628095913411000,-96.86674025813565000)
Unique Key
500t000000mkxLaAAI
21-00805021
Service Request Number: 21-00805021 • Address: 4220 HERSCHEL AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00805021
Address
4220 HERSCHEL AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-03T23:59:00.000
Status
Closed
Created Date
2021-08-31T14:50:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-31T14:50:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82056036139197600,-96.80407103163390000)
Unique Key
500t000000qWs3oAAC
21-00513961
Service Request Number: 21-00513961 • Address: 2400 STOVALL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00513961
Address
2400 STOVALL DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-01T00:59:00.000
Status
Closed
Created Date
2021-06-07T12:30:23.000
Updated Date
2023-06-09T02:06:57.000
Closed Date
2021-06-07T12:30:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71022203329347600,-96.79169187788575000)
Unique Key
500t000000ml2e1AAA
21-00805502
Service Request Number: 21-00805502 • Address: FOREST LN & N CENTRAL EXPY SB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
21-00805502
Address
FOREST LN & N CENTRAL EXPY SB, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-31T16:06:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-31T16:06:16.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90935385377461000,-96.76902415160687000)
Unique Key
500t000000qWwADAA0
21-00514301
Service Request Number: 21-00514301 • Address: 404 CAMERON AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00514301
Address
404 CAMERON AVE, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T13:32:40.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T13:32:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80492847283991000,-96.74758905565271000)
Unique Key
500t000000ml5PbAAI
21-00513742
Service Request Number: 21-00513742 • Address: 2603 EMMETT ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00513742
Address
2603 EMMETT ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed
Created Date
2021-06-07T11:57:56.000
Updated Date
2023-06-09T02:06:55.000
Closed Date
2021-06-07T11:57:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73314917613668000,-96.86154134056954000)
Unique Key
500t000000ml17LAAQ
21-00516594
Service Request Number: 21-00516594 • Address: ELAM RD & N ST AUGUSTINE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00516594
Address
ELAM RD & N ST AUGUSTINE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T19:23:35.000
Updated Date
2023-06-09T02:07:23.000
Closed Date
2021-06-07T19:23:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71950456167871000,-96.65705184766813000)
Unique Key
500t000000mxuyrAAA
21-00517252
Service Request Number: 21-00517252 • Address: 2246 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00517252
Address
2246 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T00:59:00.000
Status
Closed
Created Date
2021-06-08T08:51:15.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-08T08:51:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70734031092419000,-96.79301566031140000)
Unique Key
500t000000my19CAAQ
21-00808683
Service Request Number: 21-00808683 • Address: 639 HAYMARKET RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00808683
Address
639 HAYMARKET RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-01T10:28:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-01T10:28:55.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70255699490890000,-96.63796839638162000)
Unique Key
500t000000qXQP8AAO
21-00343516
Service Request Number: 21-00343516 • Address: 3830 PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00343516
Address
3830 PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-17T17:51:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-17T17:51:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87472810024251400,-96.85185724816964000)
Unique Key
500t000000kfjLxAAI
21-00806335
Service Request Number: 21-00806335 • Address: L B J FWY EB & PARK CENTRAL DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00806335
Address
L B J FWY EB & PARK CENTRAL DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-09-01T06:48:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-01T06:48:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92397682619376000,-96.78089229083696000)
Unique Key
500t000000qX7OvAAK
21-00806694
Service Request Number: 21-00806694 • Address: S R L THORNTON FWY SB & L B J RAMP EB, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00806694
Address
S R L THORNTON FWY SB & L B J RAMP EB, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-01T08:49:19.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-01T08:49:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64878629594138500,-96.82337542790282000)
Unique Key
500t000000qXAS9AAO
21-00807080
Service Request Number: 21-00807080 • Address: 2439 VAGAS ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00807080
Address
2439 VAGAS ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-09-01T09:40:36.000
Updated Date
2023-06-09T00:28:22.000
Closed Date
2021-09-01T09:40:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80830744807363000,-96.82027715116370000)
Unique Key
500t000000qXCw7AAG
21-00519427
Service Request Number: 21-00519427 • Address: 2118 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00519427
Address
2118 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T16:43:14.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T16:43:14.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81534483545896600,-96.75268387224341000)
Unique Key
500t000000myE9GAAU
21-00512566
Service Request Number: 21-00512566 • Address: 6329 HIDDEN TRAIL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00512566
Address
6329 HIDDEN TRAIL DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed
Created Date
2021-06-07T08:17:43.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-07T08:17:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66344224042530400,-96.76791469214571000)
Unique Key
500t000000mkru8AAA
21-00806052
Service Request Number: 21-00806052 • Address: 9962 BROCKBANK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00806052
Address
9962 BROCKBANK DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-03T23:59:00.000
Status
Closed
Created Date
2021-08-31T18:56:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-31T18:56:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87959049842927000,-96.87651643876470000)
Unique Key
500t000000qX1ZnAAK
21-00513352
Service Request Number: 21-00513352 • Address: 3677 WEEBURN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00513352
Address
3677 WEEBURN DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T10:33:22.000
Updated Date
2023-06-09T02:06:48.000
Closed Date
2021-06-07T10:33:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90776128313949000,-96.85670042961195000)
Unique Key
500t000000mkxtSAAQ
21-00801914
Service Request Number: 21-00801914 • Address: 6022 MARTEL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00801914
Address
6022 MARTEL AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-30T17:03:46.000
Updated Date
2023-06-09T00:27:36.000
Closed Date
2021-08-30T17:03:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.83150622547860000,-96.76322690305920000)
Unique Key
500t000000qWOvxAAG
21-00693289
Service Request Number: 21-00693289 • Address: 1617 NOKOMIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00693289
Address
1617 NOKOMIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T15:14:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T15:14:28.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70356598251455400,-96.84715232159806000)
Unique Key
500t000000ophAfAAI
21-00692708
Service Request Number: 21-00692708 • Address: 8734 MIDPARK RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00692708
Address
8734 MIDPARK RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-26T23:14:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-26T23:14:50.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93639353808985000,-96.75507781933551000)
Unique Key
500t000000opcfTAAQ
21-00690750
Service Request Number: 21-00690750 • Address: 4438 CINNABAR DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00690750
Address
4438 CINNABAR DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-07-27T08:57:16.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-07-27T08:57:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78744493525252000,-96.69637093492830000)
Unique Key
500t000000opMSIAA2
21-00693174
Service Request Number: 21-00693174 • Address: 2614 STOVALL CIR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00693174
Address
2614 STOVALL CIR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-07-27T14:57:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-27T14:57:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71422855033086000,-96.78751457641282000)
Unique Key
500t000000opgMvAAI
21-00693569
Service Request Number: 21-00693569 • Address: 3636 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00693569
Address
3636 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-27T15:02:29.000
Updated Date
2023-06-09T00:34:14.000
Closed Date
2021-07-27T15:02:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80722589297267400,-96.79729511094426000)
Unique Key
500t000000opjIMAAY
21-00691130
Service Request Number: 21-00691130 • Address: 4827 HAZELHURST LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00691130
Address
4827 HAZELHURST LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-07-27T09:46:57.000
Updated Date
2023-06-09T00:33:54.000
Closed Date
2021-07-27T09:46:57.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78316637229986000,-96.70984683550343000)
Unique Key
500t000000opPMgAAM
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