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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00684188
Service Request Number: 21-00684188 • Address: 4800 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00684188
Address
4800 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-24T08:29:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-24T08:29:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89470996457439600,-96.82628737983120000)
Unique Key
500t000000ooNstAAE
21-00686335
Service Request Number: 21-00686335 • Address: 393 N MARKET ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00686335
Address
393 N MARKET ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-23T16:40:40.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-23T16:40:40.000
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.78129892762980000,-96.80684599141807000)
Unique Key
500t000000ooj1qAAA
20-01187937
Service Request Number: 20-01187937 • Address: 11828 CROMWELL DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-01187937
Address
11828 CROMWELL DR, DALLAS, TX, 75234
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-08T14:42:53.000
Updated Date
2023-06-09T03:20:42.000
Closed Date
2020-12-08T14:42:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91050403425280000,-96.86392838661709000)
Unique Key
500t000000bN0GqAAK
21-00404839
Service Request Number: 21-00404839 • Address: N CENTRAL EXPY SB & E MOCKINGBIRD LN, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00404839
Address
N CENTRAL EXPY SB & E MOCKINGBIRD LN, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-05-06T09:45:50.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-06T09:45:50.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83654011489898000,-96.77892339280187000)
Unique Key
500t000000lcINSAA2
21-00059155
Service Request Number: 21-00059155 • Address: 7110 WILCOX DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00059155
Address
7110 WILCOX DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-01-20T10:04:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-20T10:04:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66205685774506000,-96.82568298852674000)
Unique Key
500t000000fajGqAAI
21-00055585
Service Request Number: 21-00055585 • Address: 4306 OLDE FORGE RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00055585
Address
4306 OLDE FORGE RD, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-01-19T14:33:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-19T14:33:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71602431477642000,-96.89030003671168000)
Unique Key
500t000000ehry0AAA
21-00057052
Service Request Number: 21-00057052 • Address: PARK AVE & CORINTH ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00057052
Address
PARK AVE & CORINTH ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2021-01-19T16:33:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-19T16:33:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77032410104417000,-96.78342861031724000)
Unique Key
500t000000ehy4dAAA
21-00053475
Service Request Number: 21-00053475 • Address: 1587 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00053475
Address
1587 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-01-19T10:43:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-19T10:43:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76203380122011000,-96.79817885789262000)
Unique Key
500t000000ehgwOAAQ
21-00439314
Service Request Number: 21-00439314 • Address: N CENTRAL RAMP SB & ROSS AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00439314
Address
N CENTRAL RAMP SB & ROSS AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-17T23:59:00.000
Status
Closed
Created Date
2021-05-16T18:24:04.000
Updated Date
2023-06-09T00:56:13.000
Closed Date
2021-05-16T18:24:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79220671236932000,-96.79293149829937000)
Unique Key
500t000000m9gT7AAI
21-00058596
Service Request Number: 21-00058596 • Address: 9700 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00058596
Address
9700 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-01-19T22:33:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-19T22:33:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85224673261165000,-96.87811194546228000)
Unique Key
500t000000fadVOAAY
20-01190083
Service Request Number: 20-01190083 • Address: 5410 JUNIUS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01190083
Address
5410 JUNIUS ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-12-09T11:42:50.000
Updated Date
2023-06-09T03:17:54.000
Closed Date
2020-12-09T11:42:50.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80356282775336000,-96.76246963378696000)
Unique Key
500t000000bNFgAAAW
21-00802142
Service Request Number: 21-00802142 • Address: 4800 RAMONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00802142
Address
4800 RAMONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-30T18:58:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T18:58:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68834065370186400,-96.79890552937968000)
Unique Key
500t000000qWRFpAAO
21-00106921
Service Request Number: 21-00106921 • Address: 2620 ALMEDA DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00106921
Address
2620 ALMEDA DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-03T18:38:46.000
Updated Date
2023-06-09T02:34:15.000
Closed Date
2021-02-03T18:38:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71689636118367000,-96.79780130777448000)
Unique Key
500t000000gMLcbAAG
21-00343442
Service Request Number: 21-00343442 • Address: 3251 SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00343442
Address
3251 SAN JACINTO ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-17T16:38:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-17T16:38:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79454694961443600,-96.78845036760896000)
Unique Key
500t000000kfj7NAAQ
21-00801906
Service Request Number: 21-00801906 • Address: ANDREWS ST & SHELLEY BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00801906
Address
ANDREWS ST & SHELLEY BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-30T17:03:18.000
Updated Date
2023-06-09T00:27:36.000
Closed Date
2021-08-30T17:03:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72836240970489000,-96.88833286370360000)
Unique Key
500t000000qWOpDAAW
21-00684459
Service Request Number: 21-00684459 • Address: 5991 LINDENSHIRE LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00684459
Address
5991 LINDENSHIRE LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-24T14:46:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-24T14:46:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91242399923070000,-96.80424276544937000)
Unique Key
500t000000ooPvzAAE
21-00686313
Service Request Number: 21-00686313 • Address: 900 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00686313
Address
900 SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-24T08:04:39.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-24T08:04:39.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75410799503992400,-96.83530631176511000)
Unique Key
500t000000ooitNAAQ
21-00684194
Service Request Number: 21-00684194 • Address: 1571 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00684194
Address
1571 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-07-24T12:20:32.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-07-24T12:20:32.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76564124977388000,-96.87399214197715000)
Unique Key
500t000000ooNqyAAE
21-00802337
Service Request Number: 21-00802337 • Address: 1508 SULLIVAN DR, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00802337
Address
1508 SULLIVAN DR, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-24T00:59:00.000
Status
Closed
Created Date
2021-08-30T21:45:39.000
Updated Date
2023-06-09T00:27:40.000
Closed Date
2021-08-30T21:45:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77063431265637000,-96.79070376411497000)
Unique Key
500t000000qWU1VAAW
21-00059236
Service Request Number: 21-00059236 • Address: 9707 FITZROY CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00059236
Address
9707 FITZROY CIR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed
Created Date
2021-01-20T10:15:02.000
Updated Date
2023-06-09T02:24:05.000
Closed Date
2021-01-20T10:15:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86608655660816000,-96.71830641273120000)
Unique Key
500t000000fak5gAAA
21-00052577
Service Request Number: 21-00052577 • Address: 6311 E UNIVERSITY BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00052577
Address
6311 E UNIVERSITY BLVD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2021-01-19T07:51:50.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-19T07:51:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84631362387373000,-96.75478080702125000)
Unique Key
500t000000ehaCAAAY
21-00684073
Service Request Number: 21-00684073 • Address: 1009 TURNER AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00684073
Address
1009 TURNER AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-24T11:25:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-24T11:25:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75544137866862000,-96.83924030675541000)
Unique Key
500t000000ooMufAAE
21-00683059
Service Request Number: 21-00683059 • Address: 5205 LAKE PLACID DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00683059
Address
5205 LAKE PLACID DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-23T17:44:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-23T17:44:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68244736810020600,-96.84826327351310000)
Unique Key
500t000000ooEMZAA2
20-01182237
Service Request Number: 20-01182237 • Address: 10816 SANDALWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01182237
Address
10816 SANDALWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-03T00:59:00.000
Status
Closed
Created Date
2020-12-07T01:30:48.000
Updated Date
2023-06-09T03:19:51.000
Closed Date
2020-12-07T01:30:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83945737248627000,-96.66103949561068000)
Unique Key
500t000000bML8QAAW
21-00059432
Service Request Number: 21-00059432 • Address: 913 POWHATTAN ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00059432
Address
913 POWHATTAN ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2021-01-20T10:41:16.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-20T10:41:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76905655077363400,-96.79630418008992000)
Unique Key
500t000000falAxAAI
21-00686012
Service Request Number: 21-00686012 • Address: PLAZA BLVD & ALTA MESA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00686012
Address
PLAZA BLVD & ALTA MESA DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-07-25T19:19:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-25T19:19:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65615894880525000,-96.77623575874514000)
Unique Key
500t000000ooe7fAAA
21-00060378
Service Request Number: 21-00060378 • Address: 2700 S ZANG BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00060378
Address
2700 S ZANG BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2021-01-20T13:14:08.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-20T13:14:08.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.71474416272213400,-96.83015361888727000)
Unique Key
500t000000far5nAAA
21-00685003
Service Request Number: 21-00685003 • Address: 1218 S OAK CLIFF BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00685003
Address
1218 S OAK CLIFF BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-07-25T02:43:16.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-25T02:43:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73296008858189000,-96.85283878935815000)
Unique Key
500t000000ooUciAAE
21-00057954
Service Request Number: 21-00057954 • Address: SEBRING DR & TIOGA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00057954
Address
SEBRING DR & TIOGA ST, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-01-19T17:44:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-19T17:44:59.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.66341892892671000,-96.75854142817649000)
Unique Key
500t000000faYm7AAE
21-00685792
Service Request Number: 21-00685792 • Address: 237 N ST PAUL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00685792
Address
237 N ST PAUL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-25T16:36:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-25T16:36:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78253502378028000,-96.79620967835018000)
Unique Key
500t000000ooca7AAA
21-00683666
Service Request Number: 21-00683666 • Address: 900 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00683666
Address
900 SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-07-24T08:02:37.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-24T08:02:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75410799503992400,-96.83530631176511000)
Unique Key
500t000000ooJjfAAE
21-00405759
Service Request Number: 21-00405759 • Address: 15716 REGAL HILL CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00405759
Address
15716 REGAL HILL CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-05-06T11:49:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T11:49:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96282567091026000,-96.78416590039141000)
Unique Key
500t000000lcO6zAAE
21-00344102
Service Request Number: 21-00344102 • Address: S HAMPTON RD & KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00344102
Address
S HAMPTON RD & KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-18T09:18:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-18T09:18:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65487337955379000,-96.85718281053830000)
Unique Key
500t000000kfnQOAAY
21-00684461
Service Request Number: 21-00684461 • Address: 15121 MEANDERING PL, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00684461
Address
15121 MEANDERING PL, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-24T14:47:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-24T14:47:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95521886247575000,-96.77866062515204000)
Unique Key
500t000000ooPuOAAU
21-00059470
Service Request Number: 21-00059470 • Address: 246 HALSEY ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00059470
Address
246 HALSEY ST, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed
Created Date
2021-01-20T10:47:14.000
Updated Date
2023-06-09T02:24:09.000
Closed Date
2021-01-20T10:47:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70984702605879600,-96.82564029157444000)
Unique Key
500t000000falSAAAY
21-00686596
Service Request Number: 21-00686596 • Address: 456 CENTRE ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00686596
Address
456 CENTRE ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-24T13:08:57.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-24T13:08:57.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74214532914789000,-96.82938282347324000)
Unique Key
500t000000oolaPAAQ
21-00805323
Service Request Number: 21-00805323 • Address: LEMMON AVE & OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00805323
Address
LEMMON AVE & OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-30T20:11:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T20:11:44.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81192064094410000,-96.80573659810304000)
Unique Key
500t000000qWv9sAAC
21-00685603
Service Request Number: 21-00685603 • Address: 9784 L B J FWY EB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00685603
Address
9784 L B J FWY EB, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-07-25T14:49:59.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-25T14:49:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90063966851493000,-96.71852637517277000)
Unique Key
500t000000oobCSAAY
21-00686135
Service Request Number: 21-00686135 • Address: S MOORE ST & BADEN ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00686135
Address
S MOORE ST & BADEN ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-07-25T21:15:47.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-25T21:15:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74466057830020000,-96.80335608744856000)
Unique Key
500t000000oof8KAAQ
21-00404191
Service Request Number: 21-00404191 • Address: 7000 ROBIN RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00404191
Address
7000 ROBIN RD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T08:11:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T08:11:47.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84258059171135400,-96.82287254022374000)
Unique Key
500t000000lcEWtAAM
21-00406969
Service Request Number: 21-00406969 • Address: 3204 LITTLE RIVER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00406969
Address
3204 LITTLE RIVER DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-06T14:47:39.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-06T14:47:39.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.66187151382399600,-96.77203088702608000)
Unique Key
500t000000lcVaGAAU
21-00802013
Service Request Number: 21-00802013 • Address: 1800 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00802013
Address
1800 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-30T18:00:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T18:00:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72625087227476000,-96.81183356938702000)
Unique Key
500t000000qWPw8AAG
21-00802005
Service Request Number: 21-00802005 • Address: 1826 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00802005
Address
1826 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-08-30T17:57:41.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-30T17:57:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72593563922729500,-96.81183730931762000)
Unique Key
500t000000qWPg1AAG
21-00407081
Service Request Number: 21-00407081 • Address: 2700 BOYNTON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00407081
Address
2700 BOYNTON ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-06T15:01:39.000
Updated Date
2023-06-09T01:33:53.000
Closed Date
2021-05-06T15:01:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77573974436139500,-96.85987766858784000)
Unique Key
500t000000lcWelAAE
21-00343673
Service Request Number: 21-00343673 • Address: 1000 MCKEE ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00343673
Address
1000 MCKEE ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-17T21:34:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-17T21:34:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76696537918843400,-96.79260425447620000)
Unique Key
500t000000kfjvbAAA
20-00993229
Service Request Number: 20-00993229 • Address: 10850 LOCHSPRING DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00993229
Address
10850 LOCHSPRING DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-02T15:02:27.000
Updated Date
2023-06-09T04:00:56.000
Closed Date
2020-10-02T15:02:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85987060006403500,-96.69889059117519000)
Unique Key
500t000000ZlEzWAAV
21-00343835
Service Request Number: 21-00343835 • Address: 8228 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00343835
Address
8228 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-18T07:51:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-18T07:51:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89105729277158000,-96.75446085577987000)
Unique Key
500t000000kflhMAAQ
21-00802365
Service Request Number: 21-00802365 • Address: 6838 SANTA FE AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00802365
Address
6838 SANTA FE AVE, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-30T22:50:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T22:50:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80777637540266000,-96.74410595495270000)
Unique Key
500t000000qWUbOAAW
20-01182369
Service Request Number: 20-01182369 • Address: 8055 CHURCHILL WAY, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
20-01182369
Address
8055 CHURCHILL WAY, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed
Created Date
2020-12-07T09:39:10.000
Updated Date
2023-06-09T03:19:51.000
Closed Date
2020-12-07T09:39:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91813798619073600,-96.76788823670721000)
Unique Key
500t000000bMOY1AAO
21-00404093
Service Request Number: 21-00404093 • Address: HILLSIDE DR & VICKERY BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00404093
Address
HILLSIDE DR & VICKERY BLVD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T07:37:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T07:37:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82287874452094000,-96.74993052132800000)
Unique Key
500t000000lcDPrAAM
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