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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00573510
Service Request Number: 21-00573510 • Address: 6367 W CAMP WISDOM RD, DALLAS, TX, 75116 • City Council District: 3
Service Request Number
21-00573510
Address
6367 W CAMP WISDOM RD, DALLAS, TX, 75116
City Council District
3
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-06-22T14:42:14.000
Updated Date
2023-06-12T01:06:20.000
Closed Date
2021-06-22T14:42:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66266292189399000,-96.93223164558334000)
Unique Key
500t000000nP4XsAAK
21-00454907
Service Request Number: 21-00454907 • Address: 8820 KENTON DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00454907
Address
8820 KENTON DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-20T10:22:44.000
Updated Date
2023-06-09T01:08:45.000
Closed Date
2021-05-20T10:22:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88121869243047000,-96.74028797016160000)
Unique Key
500t000000mBuOhAAK
21-00054092
Service Request Number: 21-00054092 • Address: 6708 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00054092
Address
6708 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2021-01-19T11:47:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-19T11:47:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.71270182860681000,-96.70584131173804000)
Unique Key
500t000000ehjw2AAA
21-00059080
Service Request Number: 21-00059080 • Address: 6900 PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00059080
Address
6900 PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-01-20T09:53:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-20T09:53:52.000
Outcome
Work Not Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.87341142782539500,-96.78677407623894000)
Unique Key
500t000000fair7AAA
21-00406950
Service Request Number: 21-00406950 • Address: 3240 LITTLE RIVER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00406950
Address
3240 LITTLE RIVER DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-06T14:45:31.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-06T14:45:31.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.66222973416764600,-96.77139123288117000)
Unique Key
500t000000lcVjCAAU
21-00054439
Service Request Number: 21-00054439 • Address: 3225 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00054439
Address
3225 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-01-19T12:25:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-19T12:25:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69883609752538000,-96.76341204479236000)
Unique Key
500t000000ehm3DAAQ
21-00060893
Service Request Number: 21-00060893 • Address: 15306 LEAFY LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00060893
Address
15306 LEAFY LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-19T19:29:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-19T19:29:02.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95807178673713600,-96.79845447079823000)
Unique Key
500t000000fav4CAAQ
21-00053202
Service Request Number: 21-00053202 • Address: 5738 BELT LINE RD, ADDISON, TX, 75254 • City Council District: 11
Service Request Number
21-00053202
Address
5738 BELT LINE RD, ADDISON, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2021-01-19T10:17:02.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-19T10:17:02.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95393196767736000,-96.80916173015426000)
Unique Key
500t000000eheuaAAA
21-00406392
Service Request Number: 21-00406392 • Address: S MARSALIS AVE & E FIVE MILE PKWY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00406392
Address
S MARSALIS AVE & E FIVE MILE PKWY, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-06T10:19:43.000
Updated Date
2023-06-09T01:33:35.000
Closed Date
2021-05-06T10:19:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68684569698302000,-96.81453511446017000)
Unique Key
500t000000lcSO6AAM
21-00058592
Service Request Number: 21-00058592 • Address: 2424 WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00058592
Address
2424 WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-01-19T22:31:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-19T22:31:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85015870070057000,-96.87717497940464000)
Unique Key
500t000000fadU6AAI
21-00406524
Service Request Number: 21-00406524 • Address: 10909 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00406524
Address
10909 BROCKBANK DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T13:49:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T13:49:42.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89706034218096000,-96.88031744253271000)
Unique Key
500t000000lcT4hAAE
21-00438720
Service Request Number: 21-00438720 • Address: 2512 CEDAR SPRINGS RD, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00438720
Address
2512 CEDAR SPRINGS RD, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-16T07:33:28.000
Updated Date
2023-06-09T00:56:03.000
Closed Date
2021-05-16T07:33:28.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79836018206944000,-96.80523965118915000)
Unique Key
500t000000m9bbnAAA
21-00406192
Service Request Number: 21-00406192 • Address: 3211 FLOWERDALE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00406192
Address
3211 FLOWERDALE LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-06T10:17:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T10:17:19.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89425780957757000,-96.87249664688119000)
Unique Key
500t000000lcQsJAAU
21-00053557
Service Request Number: 21-00053557 • Address: 17922 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00053557
Address
17922 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-24T00:59:00.000
Status
Closed
Created Date
2021-01-19T10:52:31.000
Updated Date
2023-06-09T02:30:46.000
Closed Date
2021-01-19T10:52:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99485919967107600,-96.78447213034796000)
Unique Key
500t000000ehhXzAAI
21-00057874
Service Request Number: 21-00057874 • Address: 1058 GLENCLIFF DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00057874
Address
1058 GLENCLIFF DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2021-01-19T17:38:02.000
Updated Date
2023-06-09T02:31:55.000
Closed Date
2021-01-19T17:38:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.73032563197699000,-96.66188552858436000)
Unique Key
500t000000faYVLAA2
21-00054912
Service Request Number: 21-00054912 • Address: CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00054912
Address
CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-01-19T13:18:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-19T13:18:06.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.77868877515915000,-96.90561863954930000)
Unique Key
500t000000ehoV7AAI
21-00405056
Service Request Number: 21-00405056 • Address: 6200 J J LEMMON RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00405056
Address
6200 J J LEMMON RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-06T10:14:25.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-05-06T10:14:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67261485837704500,-96.74627460718143000)
Unique Key
500t000000lcJgbAAE
21-00059428
Service Request Number: 21-00059428 • Address: WILLOW SPRINGS LN & JUNCTION ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00059428
Address
WILLOW SPRINGS LN & JUNCTION ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed
Created Date
2021-01-20T10:40:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-20T10:40:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76831702575623000,-96.73832764332037000)
Unique Key
500t000000fal9GAAQ
21-00057825
Service Request Number: 21-00057825 • Address: 9621 MILLRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00057825
Address
9621 MILLRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2021-01-19T17:34:06.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-01-19T17:34:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90456501972995000,-96.72990349924508000)
Unique Key
500t000000faX8hAAE
21-00405583
Service Request Number: 21-00405583 • Address: 1111 W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00405583
Address
1111 W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-06T11:24:28.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-06T11:24:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70604802147274600,-96.84036020572596000)
Unique Key
500t000000lcMzbAAE
21-00684317
Service Request Number: 21-00684317 • Address: 3407 DUNCANVILLE RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00684317
Address
3407 DUNCANVILLE RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-24T13:19:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-24T13:19:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70241257747199000,-96.90891341569517000)
Unique Key
500t000000ooOmfAAE
21-00684597
Service Request Number: 21-00684597 • Address: 3605 VINTAGE PL, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00684597
Address
3605 VINTAGE PL, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-07-24T16:10:53.000
Updated Date
2023-06-09T00:32:49.000
Closed Date
2021-07-24T16:10:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83114357881438400,-96.74047535114684000)
Unique Key
500t000000ooR1FAAU
21-00056340
Service Request Number: 21-00056340 • Address: 6434 MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00056340
Address
6434 MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2021-01-19T15:43:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-19T15:43:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82704074473305000,-96.84317375207513000)
Unique Key
500t000000ehvYQAAY
21-00406701
Service Request Number: 21-00406701 • Address: 845 W LARAMIE LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00406701
Address
845 W LARAMIE LN, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T14:13:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T14:13:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69870627021578000,-96.65250740479767000)
Unique Key
500t000000lcUJnAAM
21-00683552
Service Request Number: 21-00683552 • Address: FOREST LN & N CENTRAL EXPY SB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
21-00683552
Address
FOREST LN & N CENTRAL EXPY SB, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-24T00:57:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-24T00:57:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90935385377461000,-96.76902415160687000)
Unique Key
500t000000ooIHbAAM
21-00054006
Service Request Number: 21-00054006 • Address: 6442 MCCOMMAS BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00054006
Address
6442 MCCOMMAS BLVD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-01-19T11:39:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-19T11:39:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82919429633132000,-96.75141295277680000)
Unique Key
500t000000ehjmkAAA
21-00689076
Service Request Number: 21-00689076 • Address: 3304 CANYON BLUFF BLVD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00689076
Address
3304 CANYON BLUFF BLVD, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-25T12:01:11.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-25T12:01:11.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76539558161360000,-96.87382621575657000)
Unique Key
500t000000op5weAAA
20-01189669
Service Request Number: 20-01189669 • Address: N JIM MILLER RD & E R L THORNTON FWY WB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01189669
Address
N JIM MILLER RD & E R L THORNTON FWY WB, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-12-09T10:25:40.000
Updated Date
2023-06-09T03:17:51.000
Closed Date
2020-12-09T10:25:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79408476989605000,-96.70001248209921000)
Unique Key
500t000000bND9xAAG
21-00407450
Service Request Number: 21-00407450 • Address: 5156 VANDELIA ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00407450
Address
5156 VANDELIA ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-06T14:40:54.000
Updated Date
2023-06-09T01:33:51.000
Closed Date
2021-05-06T14:40:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82219182662630000,-96.82331571641740000)
Unique Key
500t000000lcYPSAA2
21-00405897
Service Request Number: 21-00405897 • Address: 8900 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00405897
Address
8900 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-05-06T12:11:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-06T12:11:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81333687327837000,-96.69709499443891000)
Unique Key
500t000000lcOzaAAE
21-00684772
Service Request Number: 21-00684772 • Address: 307 S MARLBOROUGH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00684772
Address
307 S MARLBOROUGH AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-25T23:59:00.000
Status
Closed
Created Date
2021-07-24T18:33:10.000
Updated Date
2023-06-09T00:32:52.000
Closed Date
2021-07-24T18:33:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74308212018892000,-96.85168463711904000)
Unique Key
500t000000ooSFaAAM
21-00055958
Service Request Number: 21-00055958 • Address: S HOUSTON ST & YOUNG ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
21-00055958
Address
S HOUSTON ST & YOUNG ST, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2021-01-19T15:14:01.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-19T15:14:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77576725947526000,-96.80691801817880000)
Unique Key
500t000000ehu87AAA
21-00406361
Service Request Number: 21-00406361 • Address: 131 S MUNGER BLVD, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
21-00406361
Address
131 S MUNGER BLVD, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T13:21:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T13:21:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79686868369636000,-96.76134936811634000)
Unique Key
500t000000lcS8XAAU
21-00055237
Service Request Number: 21-00055237 • Address: 1400 CLAUDIA LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00055237
Address
1400 CLAUDIA LN, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-01-19T14:00:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-19T14:00:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73595636385520000,-96.66406979877011000)
Unique Key
500t000000ehqVJAAY
21-00057799
Service Request Number: 21-00057799 • Address: 546 ELLA AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00057799
Address
546 ELLA AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2021-01-19T17:32:25.000
Updated Date
2023-06-09T02:31:51.000
Closed Date
2021-01-19T17:32:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72103090825858000,-96.71428547519827000)
Unique Key
500t000000faYGlAAM
21-00684512
Service Request Number: 21-00684512 • Address: 7425 WELLCREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00684512
Address
7425 WELLCREST DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-24T13:38:37.000
Updated Date
2023-06-09T00:32:48.000
Closed Date
2021-07-24T13:38:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88884096143488000,-96.77813626313043000)
Unique Key
500t000000ooQNWAA2
21-00686133
Service Request Number: 21-00686133 • Address: 16606 DAVENPORT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00686133
Address
16606 DAVENPORT RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-07-25T21:13:24.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-25T21:13:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97661207365550000,-96.79638044127037000)
Unique Key
500t000000oof7WAAQ
21-00052546
Service Request Number: 21-00052546 • Address: 2438 ENGLE AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00052546
Address
2438 ENGLE AVE, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2021-01-19T01:34:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-19T01:34:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71846559588385600,-96.85792165645412000)
Unique Key
500t000000ehXMFAA2
21-00058692
Service Request Number: 21-00058692 • Address: SEBRING DR & TIOGA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00058692
Address
SEBRING DR & TIOGA ST, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2021-01-20T07:25:49.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-20T07:25:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66341892892671000,-96.75854142817649000)
Unique Key
500t000000fafGsAAI
21-00406191
Service Request Number: 21-00406191 • Address: 832 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00406191
Address
832 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T12:52:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T12:52:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74884690156617000,-96.83708814443997000)
Unique Key
500t000000lcQruAAE
21-00406534
Service Request Number: 21-00406534 • Address: 13827 SPRUCEWOOD DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00406534
Address
13827 SPRUCEWOOD DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-05-06T13:50:24.000
Updated Date
2023-06-09T01:33:47.000
Closed Date
2021-05-06T13:50:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93752841998335000,-96.77595536297046000)
Unique Key
500t000000lcTQIAA2
21-00054377
Service Request Number: 21-00054377 • Address: 2930 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00054377
Address
2930 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-01-19T12:16:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-19T12:16:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71644134559963400,-96.77798691337067000)
Unique Key
500t000000ehl3wAAA
21-00686934
Service Request Number: 21-00686934 • Address: 1608 HEATHER GLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00686934
Address
1608 HEATHER GLEN DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-23T20:29:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-23T20:29:09.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67507679040698000,-96.84670893197492000)
Unique Key
500t000000oonfLAAQ
21-00407260
Service Request Number: 21-00407260 • Address: 10909 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00407260
Address
10909 BROCKBANK DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-06T13:49:42.000
Updated Date
2023-06-09T01:33:47.000
Closed Date
2021-05-06T13:49:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89706034218096000,-96.88031744253271000)
Unique Key
500t000000lcVWxAAM
21-00406162
Service Request Number: 21-00406162 • Address: 10026 MESITA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00406162
Address
10026 MESITA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-06T10:43:06.000
Updated Date
2023-06-09T01:33:37.000
Closed Date
2021-05-06T10:43:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73892409285850000,-96.65127825748979000)
Unique Key
500t000000lcQfoAAE
21-00053483
Service Request Number: 21-00053483 • Address: 5318 S LAMAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00053483
Address
5318 S LAMAR ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-01-19T10:44:41.000
Updated Date
2023-06-09T02:30:46.000
Closed Date
2021-01-19T10:44:41.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.74355880184394000,-96.75941881846533000)
Unique Key
500t000000ehh3UAAQ
21-00405717
Service Request Number: 21-00405717 • Address: 9053 VILLA PARK CIR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00405717
Address
9053 VILLA PARK CIR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-05-06T11:43:36.000
Updated Date
2023-06-09T01:33:40.000
Closed Date
2021-05-06T11:43:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87230123838409000,-96.77767451701224000)
Unique Key
500t000000lcNYEAA2
21-00058465
Service Request Number: 21-00058465 • Address: 2826 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00058465
Address
2826 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-19T20:04:53.000
Updated Date
2023-06-09T02:23:59.000
Closed Date
2021-01-19T20:04:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75659308798413600,-96.75208532562463000)
Unique Key
500t000000facDdAAI
21-00409019
Service Request Number: 21-00409019 • Address: 2326 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00409019
Address
2326 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-06T11:51:52.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-06T11:51:52.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70589139876735600,-96.79097994219707000)
Unique Key
500t000000lcleTAAQ
21-00405142
Service Request Number: 21-00405142 • Address: W JEFFERSON BLVD & S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00405142
Address
W JEFFERSON BLVD & S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-06T10:25:19.000
Updated Date
2023-06-09T01:33:37.000
Closed Date
2021-05-06T10:25:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74420190790737000,-96.87008258526564000)
Unique Key
500t000000lcK9iAAE
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