Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-00404518
Service Request Number: 21-00404518 • Address: 5018 MILL RUN RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00404518
Address
5018 MILL RUN RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-05-06T09:01:05.000
Updated Date
2023-06-09T01:33:30.000
Closed Date
2021-05-06T09:01:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92276257854899000,-96.82130109331739000)
Unique Key
500t000000lcGPBAA2
21-00537196
Service Request Number: 21-00537196 • Address: 9000 BRANCH HOLLOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00537196
Address
9000 BRANCH HOLLOW DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-12T18:27:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-12T18:27:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89951444952425400,-96.73402254632381000)
Unique Key
500t000000n05zPAAQ
21-00411378
Service Request Number: 21-00411378 • Address: 3909 LOST CREEK DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00411378
Address
3909 LOST CREEK DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-07T13:56:35.000
Updated Date
2023-06-09T01:39:58.000
Closed Date
2021-05-07T13:56:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69695693841219000,-96.84574718632888000)
Unique Key
500t000000ld1IFAAY
21-00658498
Service Request Number: 21-00658498 • Address: 2134 MACK LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00658498
Address
2134 MACK LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-16T12:44:14.000
Updated Date
2023-06-09T00:40:20.000
Closed Date
2021-07-16T12:44:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75008421495762400,-96.69651072892367000)
Unique Key
500t000000oLLkzAAG
21-00537529
Service Request Number: 21-00537529 • Address: 3825 BRYAN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00537529
Address
3825 BRYAN ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-06-13T07:04:16.000
Updated Date
2023-06-12T01:16:38.000
Closed Date
2021-06-13T07:04:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79588144789181000,-96.78334988884819000)
Unique Key
500t000000n08sCAAQ
21-00537358
Service Request Number: 21-00537358 • Address: 1430 TEMPLECLIFF DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00537358
Address
1430 TEMPLECLIFF DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-12T21:02:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-12T21:02:41.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73728852410639000,-96.70362485628974000)
Unique Key
500t000000n06r7AAA
21-00886598
Service Request Number: 21-00886598 • Address: 3203 HEDGEROW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00886598
Address
3203 HEDGEROW DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-30T12:54:27.000
Updated Date
2023-06-09T00:07:27.000
Closed Date
2021-09-30T12:54:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82539233823233400,-96.82719074776804000)
Unique Key
500t000000rleolAAA
21-00342088
Service Request Number: 21-00342088 • Address: W COLORADO BLVD & SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00342088
Address
W COLORADO BLVD & SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-16T17:13:42.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-04-16T17:13:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75869034619951000,-96.83614909077531000)
Unique Key
500t000000kfahcAAA
21-00658216
Service Request Number: 21-00658216 • Address: KIRBY ST & HOMER ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00658216
Address
KIRBY ST & HOMER ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-16T08:09:12.000
Updated Date
2023-06-09T00:40:03.000
Closed Date
2021-07-16T08:09:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81251770245986400,-96.78812924279751000)
Unique Key
500t000000oLJHHAA4
21-00785881
Service Request Number: 21-00785881 • Address: COUNTRY CLUB CIR & GASTON AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00785881
Address
COUNTRY CLUB CIR & GASTON AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-28T23:59:00.000
Status
Closed
Created Date
2021-08-25T10:29:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-25T10:29:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81653442600558000,-96.74898605124233000)
Unique Key
500t000000q0PZHAA2
21-00658265
Service Request Number: 21-00658265 • Address: 3634 ESPANOLA DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00658265
Address
3634 ESPANOLA DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed
Created Date
2021-07-16T12:13:06.000
Updated Date
2023-06-09T00:40:18.000
Closed Date
2021-07-16T12:13:06.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86826364925375000,-96.85789387488990000)
Unique Key
500t000000oLJiUAAW
21-00660304
Service Request Number: 21-00660304 • Address: 17229 HIDDEN GLENN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00660304
Address
17229 HIDDEN GLENN DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-16T13:26:04.000
Updated Date
2023-06-09T00:40:22.000
Closed Date
2021-07-16T13:26:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98347241287167000,-96.79520065282865000)
Unique Key
500t000000oLZugAAG
21-00342507
Service Request Number: 21-00342507 • Address: BONNIE VIEW RD & TIOGA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00342507
Address
BONNIE VIEW RD & TIOGA ST, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-18T23:59:00.000
Status
Closed
Created Date
2021-04-17T01:10:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-17T01:10:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66429895175772000,-96.75730636747520000)
Unique Key
500t000000kfeg2AAA
21-00344181
Service Request Number: 21-00344181 • Address: 6349 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00344181
Address
6349 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-18T12:21:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-18T12:21:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83057661731986000,-96.83710095694964000)
Unique Key
500t000000kfoJeAAI
21-00344915
Service Request Number: 21-00344915 • Address: 1200 YOUNG ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
21-00344915
Address
1200 YOUNG ST, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-18T12:51:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-18T12:51:30.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77669032600690000,-96.80066699012998000)
Unique Key
500t000000kfv85AAA
21-00053016
Service Request Number: 21-00053016 • Address: 13620 ROLLING HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00053016
Address
13620 ROLLING HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2021-01-19T09:58:43.000
Updated Date
2023-06-09T02:30:36.000
Closed Date
2021-01-19T09:58:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93462154106413000,-96.77473133737790000)
Unique Key
500t000000ehe6wAAA
21-00537579
Service Request Number: 21-00537579 • Address: L B J RAMP EB & CENTRAL RAMP, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00537579
Address
L B J RAMP EB & CENTRAL RAMP, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-06-13T08:32:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-13T08:32:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92379423931746600,-96.76949899317634000)
Unique Key
500t000000n09dUAAQ
21-00537427
Service Request Number: 21-00537427 • Address: 7564 CURRIN DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00537427
Address
7564 CURRIN DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-12T23:00:52.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-12T23:00:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89965029521993000,-96.77723596915237000)
Unique Key
500t000000n07XXAAY
21-00344357
Service Request Number: 21-00344357 • Address: 8200 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00344357
Address
8200 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-18T14:46:31.000
Updated Date
2023-06-09T01:51:40.000
Closed Date
2021-04-18T14:46:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80492872952717000,-96.70979296466751000)
Unique Key
500t000000kfpmPAAQ
21-00342040
Service Request Number: 21-00342040 • Address: 11134 ITASCA PL, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00342040
Address
11134 ITASCA PL, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-04-16T17:00:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-16T17:00:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84758873107583000,-96.67406477064152000)
Unique Key
500t000000kfaTzAAI
21-00785927
Service Request Number: 21-00785927 • Address: 2024 CANYON ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00785927
Address
2024 CANYON ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-08-25T10:35:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-25T10:35:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75057084788582000,-96.79917624953539000)
Unique Key
500t000000q0PrwAAE
21-00057368
Service Request Number: 21-00057368 • Address: 6300 GURLEY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00057368
Address
6300 GURLEY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2021-01-19T16:55:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-19T16:55:29.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.80014207080333000,-96.74371161338374000)
Unique Key
500t000000ehyXdAAI
21-00537553
Service Request Number: 21-00537553 • Address: 900 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00537553
Address
900 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-06-13T08:02:41.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-13T08:02:41.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67260952231615000,-96.83774025764914000)
Unique Key
500t000000n09NWAAY
21-00410587
Service Request Number: 21-00410587 • Address: 15716 REGAL HILL CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00410587
Address
15716 REGAL HILL CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-06T11:49:36.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-06T11:49:36.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96282567091026000,-96.78416590039141000)
Unique Key
500t000000lcwdkAAA
21-00344352
Service Request Number: 21-00344352 • Address: 8200 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00344352
Address
8200 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-18T14:46:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-18T14:46:31.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80492872952717000,-96.70979296466751000)
Unique Key
500t000000kfpdxAAA
21-00573582
Service Request Number: 21-00573582 • Address: 2801 HEDGEROW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00573582
Address
2801 HEDGEROW DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-06-22T14:49:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-22T14:49:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82165819461488000,-96.83167769680706000)
Unique Key
500t000000nP5K8AAK
21-00571897
Service Request Number: 21-00571897 • Address: 5106 BLANCHARD DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00571897
Address
5106 BLANCHARD DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-22T10:41:54.000
Updated Date
2023-06-12T01:06:05.000
Closed Date
2021-06-22T10:41:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78846103618772000,-96.71117609406379000)
Unique Key
500t000000nOt9VAAS
21-00573231
Service Request Number: 21-00573231 • Address: 3400 S FRANKLIN ST, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00573231
Address
3400 S FRANKLIN ST, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-22T13:39:03.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-06-22T13:39:03.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70287180456400000,-96.85977129203947000)
Unique Key
500t000000nP34xAAC
21-00573562
Service Request Number: 21-00573562 • Address: 822 CORDOVA ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00573562
Address
822 CORDOVA ST, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-22T09:35:31.000
Updated Date
2023-06-12T01:06:01.000
Closed Date
2021-06-22T09:35:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80334559001945000,-96.74280960018119000)
Unique Key
500t000000nP5EFAA0
21-00574567
Service Request Number: 21-00574567 • Address: 1683 DURANT ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00574567
Address
1683 DURANT ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-22T17:08:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-22T17:08:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77011659293564000,-96.78933107397602000)
Unique Key
500t000000nPB22AAG
21-00571605
Service Request Number: 21-00571605 • Address: 5112 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00571605
Address
5112 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-06-22T09:58:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-22T09:58:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99232478478423000,-96.82119517069353000)
Unique Key
500t000000nOqjBAAS
21-00571894
Service Request Number: 21-00571894 • Address: 3014 PINE TRAIL CT, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00571894
Address
3014 PINE TRAIL CT, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-22T10:41:07.000
Updated Date
2023-06-12T01:06:05.000
Closed Date
2021-06-22T10:41:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66028032596688000,-96.77308131692118000)
Unique Key
500t000000nOt6CAAS
21-00570855
Service Request Number: 21-00570855 • Address: 3741 PUEBLO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00570855
Address
3741 PUEBLO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-22T08:30:25.000
Updated Date
2023-06-12T01:05:54.000
Closed Date
2021-06-22T08:30:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78092898902847000,-96.88152540731050000)
Unique Key
500t000000nOmQkAAK
21-00658520
Service Request Number: 21-00658520 • Address: 4866 HAZELHURST LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00658520
Address
4866 HAZELHURST LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-16T12:52:59.000
Updated Date
2023-06-09T00:40:20.000
Closed Date
2021-07-16T12:52:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78314174412715000,-96.70814821328543000)
Unique Key
500t000000oLLuGAAW
21-00570838
Service Request Number: 21-00570838 • Address: 13902 PRESTON VALLEY PL, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00570838
Address
13902 PRESTON VALLEY PL, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-06-22T08:28:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-22T08:28:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93809832997640500,-96.80564074962584000)
Unique Key
500t000000nOmL3AAK
21-00571653
Service Request Number: 21-00571653 • Address: 6301 W CAMP WISDOM RD, DALLAS, TX, 75116 • Department: Transportation and Public Works Department
Service Request Number
21-00571653
Address
6301 W CAMP WISDOM RD, DALLAS, TX, 75116
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-22T10:05:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-22T10:05:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66239308417199000,-96.93090511231814000)
Unique Key
500t000000nOrAqAAK
21-00574756
Service Request Number: 21-00574756 • Address: 8360 ROYAL LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00574756
Address
8360 ROYAL LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-06-22T18:23:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-22T18:23:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89696498641997400,-96.75988340814020000)
Unique Key
500t000000nPCbnAAG
21-00594262
Service Request Number: 21-00594262 • Address: 4900 N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00594262
Address
4900 N JIM MILLER RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-22T14:59:27.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-06-22T14:59:27.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78145847173763000,-96.69986777417566000)
Unique Key
500t000000lZC8RAAW
21-00572802
Service Request Number: 21-00572802 • Address: W LEDBETTER DR & DUNCANVILLE RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00572802
Address
W LEDBETTER DR & DUNCANVILLE RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-22T12:46:50.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-22T12:46:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69122773704341000,-96.90868867623380000)
Unique Key
500t000000nOzPoAAK
21-00571675
Service Request Number: 21-00571675 • Address: N FRANKLIN ST & ALCO AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00571675
Address
N FRANKLIN ST & ALCO AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-06-22T10:08:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-22T10:08:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74694570068307000,-96.85882063475358000)
Unique Key
500t000000nOrKHAA0
21-00577674
Service Request Number: 21-00577674 • Address: 8142 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00577674
Address
8142 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-22T12:49:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-22T12:49:30.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73405348821759000,-96.68163527663090000)
Unique Key
500t000000nPY3IAAW
21-00577240
Service Request Number: 21-00577240 • Address: 10457 SOLTA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00577240
Address
10457 SOLTA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-22T15:34:14.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-22T15:34:14.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86067259641018000,-96.70690084820563000)
Unique Key
500t000000nPVSaAAO
21-00572542
Service Request Number: 21-00572542 • Address: 10607 LORWOOD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00572542
Address
10607 LORWOOD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-06-22T12:01:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-22T12:01:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87422223809483000,-96.70262947828170000)
Unique Key
500t000000nOwSIAA0
21-00574800
Service Request Number: 21-00574800 • Address: 4329 DELMAR AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00574800
Address
4329 DELMAR AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-22T18:41:58.000
Updated Date
2023-06-12T01:06:35.000
Closed Date
2021-06-22T18:41:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.83886179461891000,-96.76566332196109000)
Unique Key
500t000000nPDJ4AAO
21-00575285
Service Request Number: 21-00575285 • Address: 3638 LA JOYA DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00575285
Address
3638 LA JOYA DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-22T16:58:15.000
Updated Date
2023-06-12T01:06:31.000
Closed Date
2021-06-22T16:58:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87206878744408600,-96.85777337765270000)
Unique Key
500t000000nPGrOAAW
21-00657232
Service Request Number: 21-00657232 • Address: W DAVIS ST & N TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00657232
Address
W DAVIS ST & N TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed
Created Date
2021-07-16T09:07:45.000
Updated Date
2023-06-09T00:40:08.000
Closed Date
2021-07-16T09:07:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74949365246908000,-96.83757877603108000)
Unique Key
500t000000oLB57AAG
21-00439250
Service Request Number: 21-00439250 • Address: 4601 HOPKINS AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00439250
Address
4601 HOPKINS AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-16T17:27:20.000
Updated Date
2023-06-09T00:56:11.000
Closed Date
2021-05-16T17:27:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84782837034860000,-96.83176537872541000)
Unique Key
500t000000m9gISAAY
21-00575268
Service Request Number: 21-00575268 • Address: 4253 ROYAL RIDGE DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00575268
Address
4253 ROYAL RIDGE DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-22T15:55:24.000
Updated Date
2023-06-12T01:06:27.000
Closed Date
2021-06-22T15:55:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88989382155179000,-96.83757380227149000)
Unique Key
500t000000nPGdRAAW
21-00573449
Service Request Number: 21-00573449 • Address: 3305 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00573449
Address
3305 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-22T13:41:53.000
Updated Date
2023-06-12T01:06:16.000
Closed Date
2021-06-22T13:41:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89538395431258500,-96.86643226213047000)
Unique Key
500t000000nP4a6AAC
21-00573955
Service Request Number: 21-00573955 • Address: 5730 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00573955
Address
5730 LIVE OAK ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-06-22T15:34:53.000
Updated Date
2023-06-12T01:06:27.000
Closed Date
2021-06-22T15:34:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81097030357699000,-96.76263061336732000)
Unique Key
500t000000nP7UhAAK
DFW Data AI • Dallas-Fort Worth public-data exploration interface