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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01025152
Service Request Number: 20-01025152 • Address: 1001 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01025152
Address
1001 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-12T16:26:09.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-12T16:26:09.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77857441872896500,-96.83866239576936000)
Unique Key
500t000000aSrSyAAK
20-01026904
Service Request Number: 20-01026904 • Address: 12211 MONTEGO PLZ, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01026904
Address
12211 MONTEGO PLZ, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed
Created Date
2020-10-13T14:29:16.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-13T14:29:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92024224258326400,-96.81475274198502000)
Unique Key
500t000000aSxUrAAK
21-00432199
Service Request Number: 21-00432199 • Address: 3234 TRES LOGOS LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00432199
Address
3234 TRES LOGOS LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T17:32:59.000
Updated Date
2023-06-09T01:36:51.000
Closed Date
2021-05-13T17:32:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.85495360575459000,-96.65594408529421000)
Unique Key
500t000000lfSIiAAM
20-01016289
Service Request Number: 20-01016289 • Address: 3739 PAGEANT PL, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01016289
Address
3739 PAGEANT PL, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-09T12:12:17.000
Updated Date
2023-06-09T03:55:26.000
Closed Date
2020-10-09T12:12:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91386935214810400,-96.85465681793158000)
Unique Key
500t000000aSOzMAAW
20-01006379
Service Request Number: 20-01006379 • Address: 3630 MID PINES DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01006379
Address
3630 MID PINES DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-10-07T12:48:26.000
Updated Date
2023-06-09T03:50:22.000
Closed Date
2020-10-07T12:48:26.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90671101209072400,-96.85833575870204000)
Unique Key
500t000000aRwoLAAS
21-00558012
Service Request Number: 21-00558012 • Address: 6621 DARTBROOK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00558012
Address
6621 DARTBROOK DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-06-17T16:49:47.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-17T16:49:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94548486954813000,-96.79160697495388000)
Unique Key
500t000000nNP69AAG
21-00247543
Service Request Number: 21-00247543 • Address: 3877 VAN NESS LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00247543
Address
3877 VAN NESS LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T14:54:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T14:54:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87254421399189400,-96.84851311941983000)
Unique Key
500t000000jAv4bAAC
20-01014901
Service Request Number: 20-01014901 • Address: 8199 E MOCKINGBIRD LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01014901
Address
8199 E MOCKINGBIRD LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-10-09T11:34:36.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-09T11:34:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Email
Lat Long Value
(32.85352462688779000,-96.71769311249366000)
Unique Key
500t000000aSL13AAG
20-01023247
Service Request Number: 20-01023247 • Address: 6800 VALLEY GLEN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01023247
Address
6800 VALLEY GLEN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-12T16:58:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-12T16:58:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.79298418899604400,-96.72793895652278000)
Unique Key
500t000000aSjX9AAK
20-01009217
Service Request Number: 20-01009217 • Address: 10525 BERRY KNOLL DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-01009217
Address
10525 BERRY KNOLL DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-07T19:34:19.000
Updated Date
2023-06-09T03:50:42.000
Closed Date
2020-10-07T19:34:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88942562884668000,-96.78258237519461000)
Unique Key
500t000000aS3IoAAK
20-01013399
Service Request Number: 20-01013399 • Address: 15810 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01013399
Address
15810 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-08T13:55:07.000
Updated Date
2023-06-09T03:51:06.000
Closed Date
2020-10-08T13:55:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96327680508437000,-96.80242877363220000)
Unique Key
500t000000aSGhTAAW
21-00432619
Service Request Number: 21-00432619 • Address: 8823 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00432619
Address
8823 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-13T12:57:11.000
Updated Date
2023-06-09T01:36:34.000
Closed Date
2021-05-13T12:57:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71981969494188000,-96.66824121829231000)
Unique Key
500t000000lfWd4AAE
20-01002895
Service Request Number: 20-01002895 • Address: FERGUSON RD & MAYLEE BLVD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01002895
Address
FERGUSON RD & MAYLEE BLVD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-07T23:59:00.000
Status
Closed
Created Date
2020-10-06T15:10:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-06T15:10:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84234974693626000,-96.66470049139312000)
Unique Key
500t000000aRk9qAAC
21-00456806
Service Request Number: 21-00456806 • Address: 6321 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00456806
Address
6321 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-05-20T15:08:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-20T15:08:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86487132720357000,-96.75538456959900000)
Unique Key
500t000000mC8lpAAC
20-01004111
Service Request Number: 20-01004111 • Address: SANDERSON AVE & AVENUE H, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01004111
Address
SANDERSON AVE & AVENUE H, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-10-07T08:19:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-07T08:19:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74359995004507000,-96.79166290015202000)
Unique Key
500t000000aRrBoAAK
20-01003582
Service Request Number: 20-01003582 • Address: 3311 SHELLEY BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01003582
Address
3311 SHELLEY BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-07T23:59:00.000
Status
Closed
Created Date
2020-10-06T19:25:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-06T19:25:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72834689968317000,-96.87464240102295000)
Unique Key
500t000000aRoZPAA0
20-01054418
Service Request Number: 20-01054418 • Address: 201 CLIFFDALE AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01054418
Address
201 CLIFFDALE AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-06T19:14:30.000
Updated Date
2023-06-09T03:49:57.000
Closed Date
2020-10-06T19:14:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74638091336690000,-96.86729701304228000)
Unique Key
500t000000aUb8zAAC
20-01021858
Service Request Number: 20-01021858 • Address: 6400 LAKE CIRCLE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01021858
Address
6400 LAKE CIRCLE DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-10-12T13:43:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-12T13:43:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82400681553731000,-96.75285982320753000)
Unique Key
500t000000aSgxSAAS
20-01015055
Service Request Number: 20-01015055 • Address: 7022 WILDGROVE AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01015055
Address
7022 WILDGROVE AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-09T12:00:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-09T12:00:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81705716095752000,-96.73682724572966000)
Unique Key
500t000000aSLSsAAO
20-01026054
Service Request Number: 20-01026054 • Address: 11001 MIDWAY RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01026054
Address
11001 MIDWAY RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-09T13:54:20.000
Updated Date
2023-06-09T03:55:31.000
Closed Date
2020-10-09T13:54:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89737127576318400,-96.83845405835224000)
Unique Key
500t000000aStrwAAC
20-01019824
Service Request Number: 20-01019824 • Address: 1201 BIG TOWN BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01019824
Address
1201 BIG TOWN BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-10-12T08:42:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-12T08:42:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78072377547082500,-96.66578240276958000)
Unique Key
500t000000aScNCAA0
20-01009599
Service Request Number: 20-01009599 • Address: LEE ST & MCKINNEY AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-01009599
Address
LEE ST & MCKINNEY AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-10-08T08:50:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T08:50:25.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81777326240798000,-96.79015991294817000)
Unique Key
500t000000aS5eMAAS
21-00435329
Service Request Number: 21-00435329 • Address: 6143 SYMPHONY LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00435329
Address
6143 SYMPHONY LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-14T09:32:14.000
Updated Date
2023-06-09T01:37:04.000
Closed Date
2021-05-14T09:32:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78690161421033000,-96.69756709012087000)
Unique Key
500t000000lfs4JAAQ
20-01011976
Service Request Number: 20-01011976 • Address: 3029 LEAHY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01011976
Address
3029 LEAHY DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-10-08T15:02:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T15:02:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89615373150794000,-96.87730850831751000)
Unique Key
500t000000aSCH9AAO
21-00843364
Service Request Number: 21-00843364 • Address: 4127 BABCOCK DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00843364
Address
4127 BABCOCK DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-13T22:10:19.000
Updated Date
2023-06-09T00:11:02.000
Closed Date
2021-09-13T22:10:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79167646161727000,-96.88455035768608000)
Unique Key
500t000000rISjaAAG
21-00458252
Service Request Number: 21-00458252 • Address: 2308 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00458252
Address
2308 ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T15:24:40.000
Updated Date
2023-06-09T00:57:24.000
Closed Date
2021-05-20T15:24:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81729677835076600,-96.75275749680908000)
Unique Key
500t000000mCIhXAAW
21-00458194
Service Request Number: 21-00458194 • Address: 917 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00458194
Address
917 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T15:07:12.000
Updated Date
2023-06-09T00:57:22.000
Closed Date
2021-05-20T15:07:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79395395590534400,-96.77713294310533000)
Unique Key
500t000000mCHiJAAW
20-01017480
Service Request Number: 20-01017480 • Address: W CAMP WISDOM RD & S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01017480
Address
W CAMP WISDOM RD & S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-11T23:59:00.000
Status
Closed
Created Date
2020-10-10T02:48:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-10T02:48:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66212004581850400,-96.84004500819898000)
Unique Key
500t000000aSRs6AAG
20-01008982
Service Request Number: 20-01008982 • Address: 7717 APPLECROSS LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01008982
Address
7717 APPLECROSS LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-10-07T18:14:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-07T18:14:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97575415583187000,-96.77276399315290000)
Unique Key
500t000000aS1yuAAC
21-00843408
Service Request Number: 21-00843408 • Address: 5617 BANTING WAY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00843408
Address
5617 BANTING WAY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-09-14T00:13:31.000
Updated Date
2023-06-09T00:11:02.000
Closed Date
2021-09-14T00:13:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79142723698085000,-96.70448481124797000)
Unique Key
500t000000rITG0AAO
21-00319380
Service Request Number: 21-00319380 • Address: QUEENSWOOD LN & GREENFIELD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00319380
Address
QUEENSWOOD LN & GREENFIELD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-19T14:06:17.000
Updated Date
2023-06-09T02:04:35.000
Closed Date
2021-03-19T14:06:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87838953539100000,-96.71493576759948000)
Unique Key
500t000000jxGwuAAE
21-00430721
Service Request Number: 21-00430721 • Address: 2705 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00430721
Address
2705 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-13T12:50:39.000
Updated Date
2023-06-09T01:36:34.000
Closed Date
2021-05-13T12:50:39.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81749487511327000,-96.78177297448467000)
Unique Key
500t000000lfJxtAAE
21-00502956
Service Request Number: 21-00502956 • Address: 3615 BRYAN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00502956
Address
3615 BRYAN ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed
Created Date
2021-06-03T13:18:24.000
Updated Date
2023-06-09T00:53:34.000
Closed Date
2021-06-03T13:18:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79486082245644000,-96.78459724085030000)
Unique Key
500t000000mizrHAAQ
20-01021374
Service Request Number: 20-01021374 • Address: 650 EZEKIAL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01021374
Address
650 EZEKIAL AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-10-12T12:19:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-12T12:19:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72331306412671000,-96.70990233713067000)
Unique Key
500t000000aSfikAAC
20-01017924
Service Request Number: 20-01017924 • Address: GLENRIO LN & WALNUT HILL LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01017924
Address
GLENRIO LN & WALNUT HILL LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-11T23:59:00.000
Status
Closed
Created Date
2020-10-10T13:17:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-10T13:17:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88063568769081000,-96.85823746903186000)
Unique Key
500t000000aSTQAAA4
20-01021338
Service Request Number: 20-01021338 • Address: 6438 SUNNYLAND LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01021338
Address
6438 SUNNYLAND LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-10-12T12:13:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-12T12:13:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82745358030447000,-96.75140113177756000)
Unique Key
500t000000aSfhWAAS
20-01015826
Service Request Number: 20-01015826 • Address: 3516 BREMEN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01015826
Address
3516 BREMEN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-09T14:08:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-09T14:08:10.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.83048334100846000,-96.76677859733175000)
Unique Key
500t000000aSNmjAAG
20-01019847
Service Request Number: 20-01019847 • Address: SPRING VALLEY RD & HILLCREST RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-01019847
Address
SPRING VALLEY RD & HILLCREST RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-12T08:46:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-12T08:46:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93994458189793000,-96.78625644040258000)
Unique Key
500t000000aScQaAAK
20-01150593
Service Request Number: 20-01150593 • Address: 4833 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01150593
Address
4833 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T11:00:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T11:00:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88029639210704000,-96.82648282935945000)
Unique Key
500t000000cYt0lAAC
21-00458251
Service Request Number: 21-00458251 • Address: 7804 VILLAGE TRAIL DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00458251
Address
7804 VILLAGE TRAIL DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T14:41:29.000
Updated Date
2023-06-09T01:09:00.000
Closed Date
2021-05-20T14:41:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94867543997088400,-96.77179846364949000)
Unique Key
500t000000mCIh8AAG
20-01018359
Service Request Number: 20-01018359 • Address: ABRAMS RD & SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-01018359
Address
ABRAMS RD & SKILLMAN ST, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-11T23:59:00.000
Status
Closed
Created Date
2020-10-10T17:56:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-10T17:56:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86496114062061000,-96.74376043589308000)
Unique Key
500t000000aSUM0AAO
21-00558124
Service Request Number: 21-00558124 • Address: 3200 MAPLE AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00558124
Address
3200 MAPLE AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-06-17T17:07:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T17:07:04.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79910353354760000,-96.80844968183088000)
Unique Key
500t000000nNPvQAAW
20-01151147
Service Request Number: 20-01151147 • Address: 2720 PICASSO PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01151147
Address
2720 PICASSO PL, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-24T11:27:05.000
Updated Date
2023-06-09T03:11:26.000
Closed Date
2020-11-24T11:27:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00408600059055000,-96.86490000022228000)
Unique Key
500t000000cYvRbAAK
20-01010538
Service Request Number: 20-01010538 • Address: 4123 ACADEMY DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01010538
Address
4123 ACADEMY DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-10-08T11:16:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T11:16:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77436269250909400,-96.70691078632879000)
Unique Key
500t000000aS8U0AAK
20-01149830
Service Request Number: 20-01149830 • Address: 4851 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-01149830
Address
4851 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T08:58:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T08:58:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67477234781521400,-96.96817319631947000)
Unique Key
500t000000cYpO8AAK
20-01019644
Service Request Number: 20-01019644 • Address: JAMESTOWN RD & AZALEA LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01019644
Address
JAMESTOWN RD & AZALEA LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-12T08:04:59.000
Updated Date
2023-06-09T03:56:08.000
Closed Date
2020-10-12T08:04:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89844867401975400,-96.80721630883947000)
Unique Key
500t000000aSbsrAAC
20-01148930
Service Request Number: 20-01148930 • Address: PRESTON RD & MCCALLUM BLVD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01148930
Address
PRESTON RD & MCCALLUM BLVD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed
Created Date
2020-11-23T17:37:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-23T17:37:38.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98687112564503000,-96.80344474511308000)
Unique Key
500t000000cYjIEAA0
20-01022632
Service Request Number: 20-01022632 • Address: 2645 SEEVERS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01022632
Address
2645 SEEVERS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-12T15:32:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-12T15:32:13.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.71602437741361000,-96.82181751828554000)
Unique Key
500t000000aShfMAAS
20-01021303
Service Request Number: 20-01021303 • Address: 197 S BROOKSIDE DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01021303
Address
197 S BROOKSIDE DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-09T13:43:03.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-09T13:43:03.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80811536953194000,-96.74521112374390000)
Unique Key
500t000000aSfbAAAS
20-01015871
Service Request Number: 20-01015871 • Address: 9221 CLOVER VALLEY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01015871
Address
9221 CLOVER VALLEY DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-08T16:40:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T16:40:21.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90552903764131500,-96.74087429298467000)
Unique Key
500t000000aSNhgAAG
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