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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Dataset fields
Showing 50 real records
21-00700836
Service Request Number: 21-00700836 • Address: 9600 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00700836
Address
9600 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-29T13:55:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-29T13:55:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90938304310015000,-96.72577473032932000)
Unique Key
500t000000oqoJ2AAI
21-00492688
Service Request Number: 21-00492688 • Address: 1727 LEROY RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00492688
Address
1727 LEROY RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T09:53:25.000
Updated Date
2023-06-09T00:51:49.000
Closed Date
2021-06-01T09:53:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74423616199797000,-96.64379854467649000)
Unique Key
500t000000mhoRkAAI
21-00828608
Service Request Number: 21-00828608 • Address: 3422 MONTE CARLO ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00828608
Address
3422 MONTE CARLO ST, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-08T14:52:30.000
Updated Date
2023-06-09T00:27:00.000
Closed Date
2021-09-08T14:52:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70850907948064000,-96.84724957130182000)
Unique Key
500t000000qvIiIAAU
21-00725111
Service Request Number: 21-00725111 • Address: 2200 LEMMON AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00725111
Address
2200 LEMMON AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-05T15:42:22.000
Updated Date
2023-06-09T00:47:31.000
Closed Date
2021-08-05T15:42:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80463624548920000,-96.78627594809174000)
Unique Key
500t000000pBCXlAAO
21-00722056
Service Request Number: 21-00722056 • Address: 18723 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00722056
Address
18723 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-08-05T10:05:44.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-05T10:05:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00497767331738400,-96.84007098531599000)
Unique Key
500t000000pAmZcAAK
21-00529656
Service Request Number: 21-00529656 • Address: 432 GULLEDGE LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00529656
Address
432 GULLEDGE LN, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T13:30:44.000
Updated Date
2023-06-09T01:03:03.000
Closed Date
2021-06-10T13:30:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70821360191508000,-96.69321428595761000)
Unique Key
500t000000mzM2bAAE
21-00880230
Service Request Number: 21-00880230 • Address: 9637 LIPTONSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00880230
Address
9637 LIPTONSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-25T12:23:10.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-25T12:23:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87764484789887000,-96.70737926230085000)
Unique Key
500t000000rjtulAAA
21-00492018
Service Request Number: 21-00492018 • Address: 8239 SAN BENITO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00492018
Address
8239 SAN BENITO WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T09:50:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T09:50:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81138715427061000,-96.71606209574315000)
Unique Key
500t000000mhkIzAAI
21-00195427
Service Request Number: 21-00195427 • Address: 2800 JERRIDEE CIR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00195427
Address
2800 JERRIDEE CIR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-03-04T13:50:43.000
Updated Date
2023-06-09T02:10:56.000
Closed Date
2021-03-04T13:50:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90295586248773000,-96.88342004603412000)
Unique Key
500t000000hoBF7AAM
21-00726378
Service Request Number: 21-00726378 • Address: 1708 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00726378
Address
1708 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-06T10:27:34.000
Updated Date
2023-06-09T00:47:51.000
Closed Date
2021-08-06T10:27:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78982867014800000,-96.84673630809905000)
Unique Key
500t000000pBMUZAA4
21-00050110
Service Request Number: 21-00050110 • Address: 4919 RAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00050110
Address
4919 RAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-01-17T15:12:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-17T15:12:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68480746308206000,-96.80972021844201000)
Unique Key
500t000000ehCWYAA2
21-00213133
Service Request Number: 21-00213133 • Address: GREENVILLE AVE & WHITEHURST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00213133
Address
GREENVILLE AVE & WHITEHURST DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-03-09T22:42:32.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-09T22:42:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90268588926322000,-96.74951925941430000)
Unique Key
500t000000iZycKAAS
21-00732430
Service Request Number: 21-00732430 • Address: 1415 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00732430
Address
1415 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-08T15:43:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-08T15:43:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73036007181574500,-96.82063423117842000)
Unique Key
500t000000pCGdrAAG
21-00049946
Service Request Number: 21-00049946 • Address: ROYAL LN & WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00049946
Address
ROYAL LN & WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-19T00:59:00.000
Status
Closed
Created Date
2021-01-17T12:52:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-17T12:52:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89525297700302500,-96.87048348617120000)
Unique Key
500t000000ehAfrAAE
21-00195642
Service Request Number: 21-00195642 • Address: 4054 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00195642
Address
4054 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T10:45:40.000
Updated Date
2023-06-09T02:10:43.000
Closed Date
2021-03-04T10:45:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00768485269857000,-96.84193417879110000)
Unique Key
500t000000hoChbAAE
20-01017026
Service Request Number: 20-01017026 • Address: 11001 MIDWAY RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01017026
Address
11001 MIDWAY RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-09T13:54:20.000
Updated Date
2023-06-09T03:55:31.000
Closed Date
2020-10-09T13:54:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89737127576318400,-96.83845405835224000)
Unique Key
500t000000aSQUbAAO
21-00707470
Service Request Number: 21-00707470 • Address: 6200 CRESTMONT DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00707470
Address
6200 CRESTMONT DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-07-31T15:06:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-31T15:06:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85314209431496000,-96.75686760316272000)
Unique Key
500t000000p8Ut3AAE
21-00531512
Service Request Number: 21-00531512 • Address: 10446 ALLEGHENY DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00531512
Address
10446 ALLEGHENY DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T14:39:57.000
Updated Date
2023-06-09T01:03:08.000
Closed Date
2021-06-10T14:39:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88989920427061000,-96.88161536452209000)
Unique Key
500t000000mzYlhAAE
21-00050104
Service Request Number: 21-00050104 • Address: 2607 EUGENE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00050104
Address
2607 EUGENE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-17T12:51:51.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-01-17T12:51:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75877510714120000,-96.76035873762113000)
Unique Key
500t000000ehCUIAA2
21-00293139
Service Request Number: 21-00293139 • Address: DENTON DR & WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00293139
Address
DENTON DR & WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-01T17:27:49.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-01T17:27:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88115340354118400,-96.88392009983829000)
Unique Key
500t000000jEypmAAC
21-00885204
Service Request Number: 21-00885204 • Address: 3707 GRAFTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00885204
Address
3707 GRAFTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T21:42:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T21:42:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73033850942529000,-96.88083306899077000)
Unique Key
500t000000rlGGPAA2
21-00771501
Service Request Number: 21-00771501 • Address: 250 APACHE LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00771501
Address
250 APACHE LN, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-20T09:43:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-20T09:43:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71486473971423000,-96.65250572913789000)
Unique Key
500t000000pyA87AAE
21-00880549
Service Request Number: 21-00880549 • Address: 4804 RIDGELAWN DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00880549
Address
4804 RIDGELAWN DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-09-27T13:50:29.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-27T13:50:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84618945718198500,-96.75745319329073000)
Unique Key
500t000000rjySAAAY
21-00674945
Service Request Number: 21-00674945 • Address: 615 N MARSALIS AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00674945
Address
615 N MARSALIS AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T17:46:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T17:46:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75501998269913000,-96.81582126133847000)
Unique Key
500t000000oNuaNAAS
21-00675607
Service Request Number: 21-00675607 • Address: 36007 L B J SERV WB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00675607
Address
36007 L B J SERV WB, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-07-22T08:19:54.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-07-22T08:19:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64797586483849000,-96.78171140944721000)
Unique Key
500t000000onGaAAAU
20-01012922
Service Request Number: 20-01012922 • Address: CEDAR CREST BLVD & MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01012922
Address
CEDAR CREST BLVD & MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-10-08T17:45:11.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-08T17:45:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74242537098501000,-96.78822236999792000)
Unique Key
500t000000aSEiQAAW
20-01199155
Service Request Number: 20-01199155 • Address: 2573 W RED BIRD LN, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-01199155
Address
2573 W RED BIRD LN, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-14T00:59:00.000
Status
Closed
Created Date
2020-12-12T13:41:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-12T13:41:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67127892259426000,-96.86037064115354000)
Unique Key
500t000000dFBa0AAG
21-00730581
Service Request Number: 21-00730581 • Address: 9100 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00730581
Address
9100 MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-07T17:38:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-07T17:38:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76819416779098000,-96.66497270605014000)
Unique Key
500t000000pBwhcAAC
21-00675502
Service Request Number: 21-00675502 • Address: E KIEST BLVD & S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00675502
Address
E KIEST BLVD & S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-22T07:54:09.000
Updated Date
2023-06-09T00:34:41.000
Closed Date
2021-07-22T07:54:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70601029805711600,-96.81468770461147000)
Unique Key
500t000000onFgNAAU
21-00693687
Service Request Number: 21-00693687 • Address: 6803 MOUNTAIN CEDAR LN, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00693687
Address
6803 MOUNTAIN CEDAR LN, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-27T15:43:07.000
Updated Date
2023-06-09T00:41:16.000
Closed Date
2021-07-27T15:43:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66585059220099000,-96.93440800824364000)
Unique Key
500t000000opjybAAA
21-00217726
Service Request Number: 21-00217726 • Address: C F HAWN ACRD EB & MUNICIPAL ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00217726
Address
C F HAWN ACRD EB & MUNICIPAL ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-11T10:35:36.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-11T10:35:36.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74680726443964600,-96.74569881708470000)
Unique Key
500t000000iaV86AAE
20-01018851
Service Request Number: 20-01018851 • Address: 2003 EL CAPITAN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01018851
Address
2003 EL CAPITAN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-10-11T10:33:42.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-11T10:33:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85505510653444000,-96.67606992103477000)
Unique Key
500t000000aSWtMAAW
20-01014953
Service Request Number: 20-01014953 • Address: 4839 WILLOW LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01014953
Address
4839 WILLOW LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-10T23:59:00.000
Status
Closed
Created Date
2020-10-09T11:42:30.000
Updated Date
2023-06-09T03:55:24.000
Closed Date
2020-10-09T11:42:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91432109369743000,-96.82504192976671000)
Unique Key
500t000000aSL9vAAG
21-00074945
Service Request Number: 21-00074945 • Address: 3639 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00074945
Address
3639 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-25T15:57:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T15:57:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78550509406537000,-96.87935448404696000)
Unique Key
500t000000fcec7AAA
21-00693959
Service Request Number: 21-00693959 • Address: 2573 SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00693959
Address
2573 SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-07-27T17:15:52.000
Updated Date
2023-06-09T00:41:20.000
Closed Date
2021-07-27T17:15:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82092570773810500,-96.76168749670501000)
Unique Key
500t000000opm3jAAA
20-01018620
Service Request Number: 20-01018620 • Address: 3300 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-01018620
Address
3300 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-12T23:59:00.000
Status
Closed
Created Date
2020-10-11T04:17:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-11T04:17:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72021947687384000,-96.87443942754516000)
Unique Key
500t000000aSVCmAAO
21-00674909
Service Request Number: 21-00674909 • Address: 600 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00674909
Address
600 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-07-21T17:31:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-21T17:31:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70050616270215500,-96.81588971959556000)
Unique Key
500t000000oNtttAAC
21-00814707
Service Request Number: 21-00814707 • Address: CANADA DR & MART ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00814707
Address
CANADA DR & MART ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-04T23:59:00.000
Status
Closed
Created Date
2021-09-03T09:42:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-03T09:42:24.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79275052648066000,-96.88773249833069000)
Unique Key
500t000000qtJ8ZAAU
21-00197618
Service Request Number: 21-00197618 • Address: 3824 ECHO BROOK LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00197618
Address
3824 ECHO BROOK LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T15:52:22.000
Updated Date
2023-06-09T02:11:04.000
Closed Date
2021-03-04T15:52:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89138809768491000,-96.85032788936984000)
Unique Key
500t000000hoMoEAAU
21-00754704
Service Request Number: 21-00754704 • Address: 4250 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00754704
Address
4250 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-12T13:20:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-12T13:20:49.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00393037536992600,-96.83847241082869000)
Unique Key
500t000000paeVDAAY
21-00679444
Service Request Number: 21-00679444 • Address: 1260 HOLLYWOOD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00679444
Address
1260 HOLLYWOOD AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-22T07:09:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T07:09:21.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73228642780676000,-96.85536939870062000)
Unique Key
500t000000onnpEAAQ
21-00675430
Service Request Number: 21-00675430 • Address: 742 KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00675430
Address
742 KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-07-22T07:10:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T07:10:31.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65371159313306000,-96.83354786998606000)
Unique Key
500t000000onEYjAAM
21-00673491
Service Request Number: 21-00673491 • Address: 518 CUMBERLAND ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00673491
Address
518 CUMBERLAND ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T13:28:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T13:28:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74078234454342600,-96.82025361863074000)
Unique Key
500t000000oNiKhAAK
21-00674738
Service Request Number: 21-00674738 • Address: 5323 HOLLAND AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00674738
Address
5323 HOLLAND AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T16:52:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T16:52:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82754874824052000,-96.82032472997469000)
Unique Key
500t000000oNsipAAC
21-00331155
Service Request Number: 21-00331155 • Address: S LANCASTER RD & S CORINTH ST RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00331155
Address
S LANCASTER RD & S CORINTH ST RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-14T05:34:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-14T05:34:37.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71887319705767000,-96.80456015063542000)
Unique Key
500t000000jySP8AAM
21-00299786
Service Request Number: 21-00299786 • Address: 1131 N WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00299786
Address
1131 N WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T05:55:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T05:55:50.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.75796748681871400,-96.84030372243598000)
Unique Key
500t000000jvTDDAA2
21-00330765
Service Request Number: 21-00330765 • Address: GILBERT AVE & THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00330765
Address
GILBERT AVE & THROCKMORTON ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-04-13T17:14:05.000
Updated Date
2023-06-09T01:54:46.000
Closed Date
2021-04-13T17:14:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81607296046627000,-96.80495736700338000)
Unique Key
500t000000jyNbsAAE
21-00675221
Service Request Number: 21-00675221 • Address: 5680 STANFORD AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00675221
Address
5680 STANFORD AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T20:41:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T20:41:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85305781713492500,-96.81573443306529000)
Unique Key
500t000000oNyRUAA0
21-00531467
Service Request Number: 21-00531467 • Address: 6208 CONCERTO LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00531467
Address
6208 CONCERTO LN, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T14:43:13.000
Updated Date
2023-06-09T01:03:08.000
Closed Date
2021-06-10T14:43:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67179367691098000,-96.80506306023709000)
Unique Key
500t000000mzY5FAAU
21-00825165
Service Request Number: 21-00825165 • Address: REVA ST & UTICA DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00825165
Address
REVA ST & UTICA DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-09-07T18:07:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-07T18:07:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75590495670448000,-96.68556715934807000)
Unique Key
500t000000qulbxAAA
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