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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Dataset fields
Showing 50 real records
21-00436023
Service Request Number: 21-00436023 • Address: 10124 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00436023
Address
10124 BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-14T14:43:24.000
Updated Date
2023-06-09T01:37:22.000
Closed Date
2021-05-14T14:43:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88331591435939000,-96.87692215841886000)
Unique Key
500t000000lfvQZAAY
21-00434808
Service Request Number: 21-00434808 • Address: 10539 CHESTERTON DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00434808
Address
10539 CHESTERTON DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-14T13:01:54.000
Updated Date
2023-06-09T01:37:16.000
Closed Date
2021-05-14T13:01:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88127705855726000,-96.70387906323917000)
Unique Key
500t000000lfoLTAAY
21-00435406
Service Request Number: 21-00435406 • Address: 7680 INDIAN SPRINGS RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00435406
Address
7680 INDIAN SPRINGS RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed
Created Date
2021-05-14T15:01:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-14T15:01:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95117346913502000,-96.77560156369168000)
Unique Key
500t000000lfs4PAAQ
21-00436795
Service Request Number: 21-00436795 • Address: 234 W MONTANA AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00436795
Address
234 W MONTANA AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-14T17:19:59.000
Updated Date
2023-06-09T01:37:33.000
Closed Date
2021-05-14T17:19:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72127206151658600,-96.82529439892530000)
Unique Key
500t000000lg1UzAAI
21-00055299
Service Request Number: 21-00055299 • Address: 7414 FILLMORE DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00055299
Address
7414 FILLMORE DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2021-01-19T14:07:26.000
Updated Date
2023-06-09T02:31:14.000
Closed Date
2021-01-19T14:07:26.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83334763026853400,-96.85233719419303000)
Unique Key
500t000000ehqsbAAA
21-00435272
Service Request Number: 21-00435272 • Address: 10124 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00435272
Address
10124 BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-05-14T14:43:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T14:43:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88331591435939000,-96.87692215841886000)
Unique Key
500t000000lfrgdAAA
21-00436012
Service Request Number: 21-00436012 • Address: 3052 STOREY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00436012
Address
3052 STOREY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-05-14T16:26:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T16:26:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86270349856003000,-96.87360996821286000)
Unique Key
500t000000lfvcoAAA
21-00436154
Service Request Number: 21-00436154 • Address: 10110 SHAYNA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00436154
Address
10110 SHAYNA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-14T15:02:29.000
Updated Date
2023-06-09T01:37:25.000
Closed Date
2021-05-14T15:02:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74358880954643000,-96.64955741628640000)
Unique Key
500t000000lfviAAAQ
21-00786248
Service Request Number: 21-00786248 • Address: 4816 HAYWOOD PKWY, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00786248
Address
4816 HAYWOOD PKWY, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-08-25T11:25:17.000
Updated Date
2023-06-09T00:29:54.000
Closed Date
2021-08-25T11:25:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68630201610786000,-96.83105065461956000)
Unique Key
500t000000q0RmZAAU
21-00537204
Service Request Number: 21-00537204 • Address: 11300 ROYALSHIRE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00537204
Address
11300 ROYALSHIRE DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-12T18:32:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-12T18:32:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90271737665682400,-96.79999257824568000)
Unique Key
500t000000n061LAAQ
21-00058960
Service Request Number: 21-00058960 • Address: 3926 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00058960
Address
3926 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-01-20T09:35:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-20T09:35:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81691439383491400,-96.80227102083940000)
Unique Key
500t000000fai1GAAQ
21-00408523
Service Request Number: 21-00408523 • Address: 10026 MESITA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00408523
Address
10026 MESITA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-06T10:43:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T10:43:06.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73892409285850000,-96.65127825748979000)
Unique Key
500t000000lchg7AAA
21-00426653
Service Request Number: 21-00426653 • Address: 8022 GREENHOLLOW LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00426653
Address
8022 GREENHOLLOW LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-12T11:54:07.000
Updated Date
2023-06-09T01:38:38.000
Closed Date
2021-05-12T11:54:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.93795120037218000,-96.76842031876845000)
Unique Key
500t000000leqsoAAA
21-00344500
Service Request Number: 21-00344500 • Address: 8901 FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00344500
Address
8901 FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-18T17:18:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-18T17:18:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77811912557544000,-96.66870061766836000)
Unique Key
500t000000kfqmNAAQ
21-00058457
Service Request Number: 21-00058457 • Address: 2826 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00058457
Address
2826 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-01-19T20:04:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-19T20:04:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75659308798413600,-96.75208532562463000)
Unique Key
500t000000fabyUAAQ
21-00658302
Service Request Number: 21-00658302 • Address: 6818 CAULFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00658302
Address
6818 CAULFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-16T10:16:33.000
Updated Date
2023-06-09T00:40:12.000
Closed Date
2021-07-16T10:16:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98143011831307000,-96.78916802394625000)
Unique Key
500t000000oLK5cAAG
21-00537206
Service Request Number: 21-00537206 • Address: CRESTMONT DR & SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00537206
Address
CRESTMONT DR & SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-12T18:34:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-12T18:34:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85429877460778400,-96.75893686460614000)
Unique Key
500t000000n061zAAA
21-00003450
Service Request Number: 21-00003450 • Address: 2099 N FIELD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00003450
Address
2099 N FIELD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-08T01:59:00.000
Status
Closed
Created Date
2021-01-03T19:34:29.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-01-03T19:34:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78592430244857000,-96.80470389524987000)
Unique Key
500t000000e0VxBAAU
21-00344689
Service Request Number: 21-00344689 • Address: FOREST AVE & MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00344689
Address
FOREST AVE & MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-04-18T19:42:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-18T19:42:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75908511008732000,-96.77977809301332000)
Unique Key
500t000000kfsCSAAY
21-00404202
Service Request Number: 21-00404202 • Address: 3500 AINSWORTH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00404202
Address
3500 AINSWORTH DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T08:13:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T08:13:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89134719094835000,-96.86234573163573000)
Unique Key
500t000000lcEaXAAU
21-00537600
Service Request Number: 21-00537600 • Address: WEST BAY CIR & W LAWTHER DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00537600
Address
WEST BAY CIR & W LAWTHER DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-06-13T08:56:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-13T08:56:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83268739380600000,-96.73195606546979000)
Unique Key
500t000000n09q9AAA
21-00404693
Service Request Number: 21-00404693 • Address: 3303 TUMALO TRL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00404693
Address
3303 TUMALO TRL, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T09:26:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T09:26:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78221228448994000,-96.90590981103610000)
Unique Key
500t000000lcHTyAAM
21-00004117
Service Request Number: 21-00004117 • Address: W ILLINOIS AVE & RUGGED DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00004117
Address
W ILLINOIS AVE & RUGGED DR, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-20T01:59:00.000
Status
Closed
Created Date
2021-01-04T10:52:49.000
Updated Date
2026-08-07T14:47:00.000
Closed Date
2021-01-04T10:52:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72029005568940400,-96.84864415618068000)
Unique Key
500t000000e0cUzAAI
21-00573786
Service Request Number: 21-00573786 • Address: 200 EXPOSITION AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00573786
Address
200 EXPOSITION AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-22T15:14:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-22T15:14:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78528932910361000,-96.77435973709768000)
Unique Key
500t000000nP6QUAA0
21-00343320
Service Request Number: 21-00343320 • Address: 3335 CROSSMAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00343320
Address
3335 CROSSMAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-18T23:59:00.000
Status
Closed
Created Date
2021-04-17T15:08:09.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-17T15:08:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78239103687148000,-96.84106666777154000)
Unique Key
500t000000kfiK4AAI
21-00003541
Service Request Number: 21-00003541 • Address: 1779 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00003541
Address
1779 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-16T01:59:00.000
Status
Closed
Created Date
2021-01-03T20:41:45.000
Updated Date
2026-08-07T14:47:00.000
Closed Date
2021-01-03T20:41:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76793475244163000,-96.83584921593403000)
Unique Key
500t000000e0WN4AAM
21-00789341
Service Request Number: 21-00789341 • Address: 925 WINSTON ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00789341
Address
925 WINSTON ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-25T10:36:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-25T10:36:53.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75166639107573000,-96.83854307079253000)
Unique Key
500t000000qULP2AAO
21-00404582
Service Request Number: 21-00404582 • Address: 3351 CAMELOT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00404582
Address
3351 CAMELOT DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-05-06T09:10:50.000
Updated Date
2023-06-09T01:33:31.000
Closed Date
2021-05-06T09:10:50.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88643233469002000,-96.86533637471088000)
Unique Key
500t000000lcGlnAAE
21-00004387
Service Request Number: 21-00004387 • Address: 11688 CORAL HILLS CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00004387
Address
11688 CORAL HILLS CT, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T01:59:00.000
Status
Closed
Created Date
2021-01-04T11:25:01.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-01-04T11:25:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90674122078759500,-96.86722677222191000)
Unique Key
500t000000e0eiVAAQ
21-00003787
Service Request Number: 21-00003787 • Address: 4316 BROOKTREE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00003787
Address
4316 BROOKTREE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-09T01:59:00.000
Status
Closed
Created Date
2021-01-04T08:54:19.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-01-04T08:54:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98921213761600000,-96.83555318863968000)
Unique Key
500t000000e0ZG1AAM
21-00537487
Service Request Number: 21-00537487 • Address: 5727 WINDING WOODS TRL, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00537487
Address
5727 WINDING WOODS TRL, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-13T01:49:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-13T01:49:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78345579125759500,-96.70622058881033000)
Unique Key
500t000000n084lAAA
21-00004118
Service Request Number: 21-00004118 • Address: S MARSALIS AVE & WINTERS ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00004118
Address
S MARSALIS AVE & WINTERS ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-06T01:59:00.000
Status
Closed
Created Date
2021-01-04T10:53:10.000
Updated Date
2023-06-09T03:57:30.000
Closed Date
2021-01-04T10:53:10.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73315003637170400,-96.81433684832234000)
Unique Key
500t000000e0dMHAAY
21-00003747
Service Request Number: 21-00003747 • Address: 9723 OAKWOOD DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00003747
Address
9723 OAKWOOD DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-19T01:59:00.000
Status
Closed
Created Date
2021-01-04T03:06:24.000
Updated Date
2026-08-07T14:47:00.000
Closed Date
2021-01-04T03:06:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68141517587715000,-96.65507633523798000)
Unique Key
500t000000e0XwbAAE
21-00003795
Service Request Number: 21-00003795 • Address: 1244 HILLBURN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00003795
Address
1244 HILLBURN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-09T01:59:00.000
Status
Closed
Created Date
2021-01-04T09:12:07.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-01-04T09:12:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73326914803221400,-96.68838036165339000)
Unique Key
500t000000e0Zo7AAE
21-00537575
Service Request Number: 21-00537575 • Address: 3014 HOUSLEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00537575
Address
3014 HOUSLEY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-13T08:30:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-13T08:30:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85138539494951000,-96.66176445156748000)
Unique Key
500t000000n09cMAAQ
21-00345591
Service Request Number: 21-00345591 • Address: 2205 2ND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00345591
Address
2205 2ND AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-18T10:24:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-18T10:24:14.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77057952394272000,-96.75586593500765000)
Unique Key
500t000000kg1FyAAI
21-00006811
Service Request Number: 21-00006811 • Address: 4300 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00006811
Address
4300 W LOVERS LN, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-09T01:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-04T10:13:29.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-01-04T10:13:29.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85115449719080000,-96.83654630894927000)
Unique Key
500t000000e0qF9AAI
21-00003648
Service Request Number: 21-00003648 • Address: 4384 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00003648
Address
4384 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-06T01:59:00.000
Status
Closed
Created Date
2021-01-03T22:48:37.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-01-03T22:48:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80340873642954000,-96.78300391843419000)
Unique Key
500t000000e0WzxAAE
21-00342766
Service Request Number: 21-00342766 • Address: 5943 BRYAN PKWY, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00342766
Address
5943 BRYAN PKWY, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-17T09:56:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-17T09:56:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80810231836885000,-96.76523370710281000)
Unique Key
500t000000kffv3AAA
21-00003769
Service Request Number: 21-00003769 • Address: 1500 W CLARENDON DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00003769
Address
1500 W CLARENDON DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-09T01:59:00.000
Status
Closed
Created Date
2021-01-04T06:12:28.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-01-04T06:12:28.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.73493886161607000,-96.84557017451885000)
Unique Key
500t000000e0YUlAAM
21-00344384
Service Request Number: 21-00344384 • Address: 3314 KNIGHT ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00344384
Address
3314 KNIGHT ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-18T15:09:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-18T15:09:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81337652528957000,-96.81056750320600000)
Unique Key
500t000000kfpx3AAA
21-00216640
Service Request Number: 21-00216640 • Address: 5114 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00216640
Address
5114 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-12T00:59:00.000
Status
Closed
Created Date
2021-03-10T18:13:21.000
Updated Date
2023-06-09T02:14:31.000
Closed Date
2021-03-10T18:13:21.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74539909489751000,-96.91038197738440000)
Unique Key
500t000000iaLntAAE
21-00537697
Service Request Number: 21-00537697 • Address: 11208 RUSSWOOD CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00537697
Address
11208 RUSSWOOD CIR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-13T10:12:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-13T10:12:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90125812104735000,-96.81351527155520000)
Unique Key
500t000000n0An7AAE
21-00344522
Service Request Number: 21-00344522 • Address: 2394 N HOUSTON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00344522
Address
2394 N HOUSTON ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-18T17:30:48.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-18T17:30:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78709732941238000,-96.80845480274027000)
Unique Key
500t000000kfqv1AAA
21-00343180
Service Request Number: 21-00343180 • Address: 4810 W AMHERST AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00343180
Address
4810 W AMHERST AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-17T13:47:05.000
Updated Date
2023-06-09T01:51:27.000
Closed Date
2021-04-17T13:47:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85210576712147000,-96.82775712118708000)
Unique Key
500t000000kfi2dAAA
21-00786500
Service Request Number: 21-00786500 • Address: 2711 OAK BEND LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00786500
Address
2711 OAK BEND LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-25T10:52:37.000
Updated Date
2023-06-09T00:29:52.000
Closed Date
2021-08-25T10:52:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75718347947539400,-96.64157456113867000)
Unique Key
500t000000q0UIcAAM
21-00342203
Service Request Number: 21-00342203 • Address: 10949 ST JUDES DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00342203
Address
10949 ST JUDES DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-16T18:12:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-16T18:12:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89650200553881400,-96.78371390242783000)
Unique Key
500t000000kfbTeAAI
21-00660068
Service Request Number: 21-00660068 • Address: 4163 GLADEWATER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00660068
Address
4163 GLADEWATER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-16T14:40:24.000
Updated Date
2023-06-09T00:40:27.000
Closed Date
2021-07-16T14:40:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70146415861404000,-96.78898384459697000)
Unique Key
500t000000oLYHxAAO
21-00052793
Service Request Number: 21-00052793 • Address: WALDORF DR & COX LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00052793
Address
WALDORF DR & COX LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2021-01-19T09:23:33.000
Updated Date
2023-06-09T02:30:31.000
Closed Date
2021-01-19T09:23:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89713818156727000,-96.85147554851991000)
Unique Key
500t000000ehdAAAAY
21-00342485
Service Request Number: 21-00342485 • Address: 8817 LOCKHAVEN DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00342485
Address
8817 LOCKHAVEN DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-16T23:45:08.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-16T23:45:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86843396613195000,-96.70789929685196000)
Unique Key
500t000000kfeZBAAY
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