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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00725111
Service Request Number: 21-00725111 • Address: 2200 LEMMON AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00725111
Address
2200 LEMMON AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-05T15:42:22.000
Updated Date
2023-06-09T00:47:31.000
Closed Date
2021-08-05T15:42:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80463624548920000,-96.78627594809174000)
Unique Key
500t000000pBCXlAAO
21-00674945
Service Request Number: 21-00674945 • Address: 615 N MARSALIS AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00674945
Address
615 N MARSALIS AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T17:46:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T17:46:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75501998269913000,-96.81582126133847000)
Unique Key
500t000000oNuaNAAS
21-00675607
Service Request Number: 21-00675607 • Address: 36007 L B J SERV WB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00675607
Address
36007 L B J SERV WB, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-07-22T08:19:54.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-07-22T08:19:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64797586483849000,-96.78171140944721000)
Unique Key
500t000000onGaAAAU
21-00722056
Service Request Number: 21-00722056 • Address: 18723 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00722056
Address
18723 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-08-05T10:05:44.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-05T10:05:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00497767331738400,-96.84007098531599000)
Unique Key
500t000000pAmZcAAK
21-00675502
Service Request Number: 21-00675502 • Address: E KIEST BLVD & S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00675502
Address
E KIEST BLVD & S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-22T07:54:09.000
Updated Date
2023-06-09T00:34:41.000
Closed Date
2021-07-22T07:54:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70601029805711600,-96.81468770461147000)
Unique Key
500t000000onFgNAAU
21-00726378
Service Request Number: 21-00726378 • Address: 1708 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00726378
Address
1708 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-06T10:27:34.000
Updated Date
2023-06-09T00:47:51.000
Closed Date
2021-08-06T10:27:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78982867014800000,-96.84673630809905000)
Unique Key
500t000000pBMUZAA4
21-00732430
Service Request Number: 21-00732430 • Address: 1415 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00732430
Address
1415 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-08T15:43:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-08T15:43:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73036007181574500,-96.82063423117842000)
Unique Key
500t000000pCGdrAAG
21-00674909
Service Request Number: 21-00674909 • Address: 600 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00674909
Address
600 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-07-21T17:31:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-21T17:31:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70050616270215500,-96.81588971959556000)
Unique Key
500t000000oNtttAAC
21-00679444
Service Request Number: 21-00679444 • Address: 1260 HOLLYWOOD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00679444
Address
1260 HOLLYWOOD AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-22T07:09:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T07:09:21.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73228642780676000,-96.85536939870062000)
Unique Key
500t000000onnpEAAQ
21-00200083
Service Request Number: 21-00200083 • Address: 2939 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00200083
Address
2939 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T12:06:26.000
Updated Date
2023-06-09T02:10:48.000
Closed Date
2021-03-04T12:06:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78436378601975000,-96.78157192249768000)
Unique Key
500t000000hoaCjAAI
21-00675430
Service Request Number: 21-00675430 • Address: 742 KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00675430
Address
742 KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-07-22T07:10:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T07:10:31.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65371159313306000,-96.83354786998606000)
Unique Key
500t000000onEYjAAM
21-00673491
Service Request Number: 21-00673491 • Address: 518 CUMBERLAND ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00673491
Address
518 CUMBERLAND ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T13:28:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T13:28:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74078234454342600,-96.82025361863074000)
Unique Key
500t000000oNiKhAAK
21-00674738
Service Request Number: 21-00674738 • Address: 5323 HOLLAND AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00674738
Address
5323 HOLLAND AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T16:52:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T16:52:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82754874824052000,-96.82032472997469000)
Unique Key
500t000000oNsipAAC
21-00730581
Service Request Number: 21-00730581 • Address: 9100 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00730581
Address
9100 MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-07T17:38:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-07T17:38:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76819416779098000,-96.66497270605014000)
Unique Key
500t000000pBwhcAAC
21-00675221
Service Request Number: 21-00675221 • Address: 5680 STANFORD AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00675221
Address
5680 STANFORD AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T20:41:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T20:41:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85305781713492500,-96.81573443306529000)
Unique Key
500t000000oNyRUAA0
20-01017026
Service Request Number: 20-01017026 • Address: 11001 MIDWAY RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01017026
Address
11001 MIDWAY RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-09T13:54:20.000
Updated Date
2023-06-09T03:55:31.000
Closed Date
2020-10-09T13:54:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89737127576318400,-96.83845405835224000)
Unique Key
500t000000aSQUbAAO
20-01012922
Service Request Number: 20-01012922 • Address: CEDAR CREST BLVD & MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01012922
Address
CEDAR CREST BLVD & MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-10-08T17:45:11.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-08T17:45:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74242537098501000,-96.78822236999792000)
Unique Key
500t000000aSEiQAAW
20-01018851
Service Request Number: 20-01018851 • Address: 2003 EL CAPITAN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01018851
Address
2003 EL CAPITAN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-10-11T10:33:42.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-11T10:33:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85505510653444000,-96.67606992103477000)
Unique Key
500t000000aSWtMAAW
21-00675684
Service Request Number: 21-00675684 • Address: 2300 OAK PLZ, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00675684
Address
2300 OAK PLZ, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-07-22T08:33:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T08:33:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65986738675804400,-96.59272932692171000)
Unique Key
500t000000onGrEAAU
21-00195448
Service Request Number: 21-00195448 • Address: 3667 PALLOS VERDAS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00195448
Address
3667 PALLOS VERDAS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-03-04T13:54:40.000
Updated Date
2023-06-09T02:10:56.000
Closed Date
2021-03-04T13:54:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90533238149199000,-96.85740928045780000)
Unique Key
500t000000hoBOOAA2
20-01014953
Service Request Number: 20-01014953 • Address: 4839 WILLOW LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01014953
Address
4839 WILLOW LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-10T23:59:00.000
Status
Closed
Created Date
2020-10-09T11:42:30.000
Updated Date
2023-06-09T03:55:24.000
Closed Date
2020-10-09T11:42:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91432109369743000,-96.82504192976671000)
Unique Key
500t000000aSL9vAAG
21-00331155
Service Request Number: 21-00331155 • Address: S LANCASTER RD & S CORINTH ST RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00331155
Address
S LANCASTER RD & S CORINTH ST RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-14T05:34:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-14T05:34:37.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71887319705767000,-96.80456015063542000)
Unique Key
500t000000jySP8AAM
21-00675293
Service Request Number: 21-00675293 • Address: 700 KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00675293
Address
700 KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T22:14:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T22:14:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65371910609773000,-96.83197441909219000)
Unique Key
500t000000oNzrRAAS
21-00330765
Service Request Number: 21-00330765 • Address: GILBERT AVE & THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00330765
Address
GILBERT AVE & THROCKMORTON ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-04-13T17:14:05.000
Updated Date
2023-06-09T01:54:46.000
Closed Date
2021-04-13T17:14:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81607296046627000,-96.80495736700338000)
Unique Key
500t000000jyNbsAAE
21-00330755
Service Request Number: 21-00330755 • Address: 3102 KINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00330755
Address
3102 KINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T17:11:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T17:11:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81845915659036000,-96.82003641484981000)
Unique Key
500t000000jyNYjAAM
21-00674574
Service Request Number: 21-00674574 • Address: 5641 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00674574
Address
5641 MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T16:28:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T16:28:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78068098834722000,-96.72298203194042000)
Unique Key
500t000000oNrr8AAC
21-00330903
Service Request Number: 21-00330903 • Address: 7320 BRAMLETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00330903
Address
7320 BRAMLETT DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-13T18:36:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T18:36:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72901201479767000,-96.69608203132161000)
Unique Key
500t000000jyP27AAE
21-00529638
Service Request Number: 21-00529638 • Address: 13445 MILL GROVE LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00529638
Address
13445 MILL GROVE LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T14:02:44.000
Updated Date
2023-06-09T01:03:05.000
Closed Date
2021-06-10T14:02:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93176673964774000,-96.77784792422500000)
Unique Key
500t000000mzM3JAAU
21-00675197
Service Request Number: 21-00675197 • Address: 1303 S MONTREAL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00675197
Address
1303 S MONTREAL AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-21T14:49:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-21T14:49:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73153248685904000,-96.85449814705437000)
Unique Key
500t000000oNxzCAAS
21-00674727
Service Request Number: 21-00674727 • Address: 5323 AUTUMNBROOK CT, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00674727
Address
5323 AUTUMNBROOK CT, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T16:51:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T16:51:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82789263551115000,-96.82016926807894000)
Unique Key
500t000000oNsgKAAS
21-00675382
Service Request Number: 21-00675382 • Address: 2315 PRICHARD LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00675382
Address
2315 PRICHARD LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-07-22T05:45:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T05:45:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75253627175573000,-96.68676132684452000)
Unique Key
500t000000onDXzAAM
21-00331529
Service Request Number: 21-00331529 • Address: BRUNNER AVE & BALBOA PL, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00331529
Address
BRUNNER AVE & BALBOA PL, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-14T08:48:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-14T08:48:47.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72678672768843000,-96.84394352905261000)
Unique Key
500t000000jyVHsAAM
21-00675511
Service Request Number: 21-00675511 • Address: GREAT TRINITY FOREST WAY & PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00675511
Address
GREAT TRINITY FOREST WAY & PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-22T07:56:53.000
Updated Date
2023-06-09T00:34:41.000
Closed Date
2021-07-22T07:56:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71277804614488400,-96.71733764640003000)
Unique Key
500t000000onFklAAE
21-00331658
Service Request Number: 21-00331658 • Address: S HAMPTON RD & W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00331658
Address
S HAMPTON RD & W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-14T09:07:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-14T09:07:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66222103383860500,-96.85716997560945000)
Unique Key
500t000000jyW6MAAU
21-00331182
Service Request Number: 21-00331182 • Address: 314 W HOBSON AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00331182
Address
314 W HOBSON AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T06:33:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T06:33:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71493018673344000,-96.82671311600184000)
Unique Key
500t000000jySj3AAE
21-00330874
Service Request Number: 21-00330874 • Address: 8313 MIDWAY RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00330874
Address
8313 MIDWAY RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T18:17:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T18:17:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85280026383868000,-96.84007703430267000)
Unique Key
500t000000jyOPtAAM
21-00675299
Service Request Number: 21-00675299 • Address: 905 FERNCLIFF TRL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00675299
Address
905 FERNCLIFF TRL, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T22:22:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T22:22:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66703791819130000,-96.83616540097750000)
Unique Key
500t000000oNzxFAAS
21-00331251
Service Request Number: 21-00331251 • Address: 4511 SANTA BARBARA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00331251
Address
4511 SANTA BARBARA DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T07:33:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T07:33:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84224027447128000,-96.73945008509350000)
Unique Key
500t000000jyTf8AAE
21-00331162
Service Request Number: 21-00331162 • Address: 2800 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00331162
Address
2800 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T06:04:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T06:04:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77752371298274000,-96.90515065808839000)
Unique Key
500t000000jySW9AAM
21-00331167
Service Request Number: 21-00331167 • Address: 2000 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00331167
Address
2000 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T06:18:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T06:18:51.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76813457422564000,-96.90238066051037000)
Unique Key
500t000000jySbsAAE
21-00673882
Service Request Number: 21-00673882 • Address: 2949 LATHAM DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00673882
Address
2949 LATHAM DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-07-21T14:39:57.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-07-21T14:39:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89710137752917500,-96.87887590052566000)
Unique Key
500t000000oNmTTAA0
21-00530362
Service Request Number: 21-00530362 • Address: 412 S WAVERLY DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00530362
Address
412 S WAVERLY DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T14:14:11.000
Updated Date
2023-06-09T01:03:06.000
Closed Date
2021-06-10T14:14:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74211622239256000,-96.84894041117714000)
Unique Key
500t000000mzPuhAAE
21-00675222
Service Request Number: 21-00675222 • Address: 5669 STANFORD AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00675222
Address
5669 STANFORD AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T20:43:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T20:43:04.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.85333453131380000,-96.81596865099111000)
Unique Key
500t000000oNyT1AAK
21-00331442
Service Request Number: 21-00331442 • Address: 4523 SANTA BARBARA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00331442
Address
4523 SANTA BARBARA DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T08:34:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T08:34:27.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84256003239784000,-96.73959170178243000)
Unique Key
500t000000jyV8QAAU
21-00024738
Service Request Number: 21-00024738 • Address: 2508 WINTER OAK ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00024738
Address
2508 WINTER OAK ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-01-08T18:43:16.000
Updated Date
2023-06-09T02:44:03.000
Closed Date
2021-01-08T18:43:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75502894160394000,-96.64275147614954000)
Unique Key
500t000000eeRaJAAU
21-00675333
Service Request Number: 21-00675333 • Address: 5700 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00675333
Address
5700 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-25T23:59:00.000
Status
Closed
Created Date
2021-07-22T00:11:30.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-07-22T00:11:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82688342862858000,-96.77013132459172000)
Unique Key
500t000000onBgSAAU
21-00331203
Service Request Number: 21-00331203 • Address: CANADA DR & CANADA PL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00331203
Address
CANADA DR & CANADA PL, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T07:06:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T07:06:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78863563964501000,-96.84312678136553000)
Unique Key
500t000000jyT3hAAE
21-00330831
Service Request Number: 21-00330831 • Address: 1906 ELMWOOD BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00330831
Address
1906 ELMWOOD BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T17:44:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T17:44:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72700109747305000,-96.85120264989900000)
Unique Key
500t000000jyO9fAAE
21-00020923
Service Request Number: 21-00020923 • Address: 9735 FORESTRIDGE CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00020923
Address
9735 FORESTRIDGE CIR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-10T00:59:00.000
Status
Closed
Created Date
2021-01-08T08:16:10.000
Updated Date
2023-06-09T02:53:57.000
Closed Date
2021-01-08T08:16:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87109011043901000,-96.71855034866216000)
Unique Key
500t000000ee8AwAAI
21-00331592
Service Request Number: 21-00331592 • Address: 3516 DUCHESS TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00331592
Address
3516 DUCHESS TRL, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T08:58:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T08:58:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89314102052267000,-96.86193351606832000)
Unique Key
500t000000jyVnuAAE
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