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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00731928
Service Request Number: 21-00731928 • Address: 6251 GLENNOX LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00731928
Address
6251 GLENNOX LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-08T21:06:55.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-08T21:06:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85025629018912000,-96.75627861773776000)
Unique Key
500t000000pCAZ3AAO
21-00725093
Service Request Number: 21-00725093 • Address: 3114 GLADIOLUS LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00725093
Address
3114 GLADIOLUS LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-08-05T20:45:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-05T20:45:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69440887292944000,-96.87133301607146000)
Unique Key
500t000000pBCCYAA4
21-00491728
Service Request Number: 21-00491728 • Address: 3506 HARLINGEN ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00491728
Address
3506 HARLINGEN ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T09:16:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T09:16:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78511860044029000,-96.90446056395015000)
Unique Key
500t000000mhiCXAAY
21-00212986
Service Request Number: 21-00212986 • Address: 109 S ST PAUL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00212986
Address
109 S ST PAUL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-03-09T20:02:03.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-09T20:02:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78129847066849600,-96.79573901407342000)
Unique Key
500t000000iZxBMAA0
21-00491696
Service Request Number: 21-00491696 • Address: 5116 W HANOVER AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00491696
Address
5116 W HANOVER AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-06-01T09:13:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-01T09:13:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85504723110188000,-96.82378165124771000)
Unique Key
500t000000mhiPTAAY
21-00447325
Service Request Number: 21-00447325 • Address: 3714 HIGHGROVE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00447325
Address
3714 HIGHGROVE DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-18T10:22:22.000
Updated Date
2023-06-09T00:57:12.000
Closed Date
2021-05-18T10:22:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86882603272534500,-96.85559300520221000)
Unique Key
500t000000mAce7AAC
21-00492014
Service Request Number: 21-00492014 • Address: 2018 CLOUDCROFT CIR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00492014
Address
2018 CLOUDCROFT CIR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-01T09:50:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T09:50:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70076186082952000,-96.85160201292217000)
Unique Key
500t000000mhkGPAAY
21-00730799
Service Request Number: 21-00730799 • Address: 2418 COOPER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00730799
Address
2418 COOPER ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-07T18:19:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-07T18:19:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76149973676180000,-96.76693410680550000)
Unique Key
500t000000pBz6oAAC
21-00730724
Service Request Number: 21-00730724 • Address: 6770 SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00730724
Address
6770 SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-07T19:47:23.000
Updated Date
2023-06-09T00:48:32.000
Closed Date
2021-08-07T19:47:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86803243183599000,-96.76316610724960000)
Unique Key
500t000000pByLIAA0
21-00731969
Service Request Number: 21-00731969 • Address: 1320 STRICKLAND ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00731969
Address
1320 STRICKLAND ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-01T23:59:00.000
Status
Closed
Created Date
2021-08-08T22:10:40.000
Updated Date
2023-06-09T00:48:45.000
Closed Date
2021-08-08T22:10:40.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73715023576782000,-96.80495986632474000)
Unique Key
500t000000pCB2WAAW
20-00996339
Service Request Number: 20-00996339 • Address: 11618 LIPPITT AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00996339
Address
11618 LIPPITT AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-06T23:59:00.000
Status
Closed
Created Date
2020-10-05T09:41:05.000
Updated Date
2023-06-09T04:01:40.000
Closed Date
2020-10-05T09:41:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85694457058731600,-96.67955532587620000)
Unique Key
500t000000ZlRkoAAF
21-00732139
Service Request Number: 21-00732139 • Address: 11011 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00732139
Address
11011 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-08-09T07:03:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T07:03:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84803167552411000,-96.64288150782826000)
Unique Key
500t000000pCDUwAAO
21-00729621
Service Request Number: 21-00729621 • Address: 3200 RUIDOSA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00729621
Address
3200 RUIDOSA AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-08-07T08:38:11.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-07T08:38:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84583254027338000,-96.66212652848535000)
Unique Key
500t000000pBo0FAAS
21-00492463
Service Request Number: 21-00492463 • Address: 2018 CLOUDCROFT CIR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00492463
Address
2018 CLOUDCROFT CIR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T09:50:09.000
Updated Date
2023-06-09T00:51:49.000
Closed Date
2021-06-01T09:50:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70076186082952000,-96.85160201292217000)
Unique Key
500t000000mhnEuAAI
21-00212990
Service Request Number: 21-00212990 • Address: 179 N ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00212990
Address
179 N ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-03-09T20:04:15.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-09T20:04:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78166372257346000,-96.79735536930339000)
Unique Key
500t000000iZxCyAAK
21-00721963
Service Request Number: 21-00721963 • Address: 8807 LOCKHAVEN DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00721963
Address
8807 LOCKHAVEN DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-08-05T09:54:56.000
Updated Date
2023-06-09T00:37:25.000
Closed Date
2021-08-05T09:54:56.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86835150363313600,-96.70789985048229000)
Unique Key
500t000000pAltmAAC
20-00996482
Service Request Number: 20-00996482 • Address: 3005 SUNDIAL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00996482
Address
3005 SUNDIAL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-06T23:59:00.000
Status
Closed
Created Date
2020-10-05T09:57:59.000
Updated Date
2023-06-09T04:01:42.000
Closed Date
2020-10-05T09:57:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90134627517021000,-96.87785631075148000)
Unique Key
500t000000ZlSEWAA3
21-00734452
Service Request Number: 21-00734452 • Address: 2700 N CARROLL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00734452
Address
2700 N CARROLL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-08-09T13:45:46.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-09T13:45:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81001781711588400,-96.78849336592133000)
Unique Key
500t000000pXWVoAAO
21-00725386
Service Request Number: 21-00725386 • Address: 10822 CASTOLON DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00725386
Address
10822 CASTOLON DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T07:16:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T07:16:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84454329501758000,-96.68091177509842000)
Unique Key
500t000000pBGH0AAO
21-00723719
Service Request Number: 21-00723719 • Address: W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00723719
Address
W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-05T14:48:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-05T14:48:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74958485293142000,-96.85686611470318000)
Unique Key
500t000000pB1QjAAK
21-00727450
Service Request Number: 21-00727450 • Address: L B J FWY WB & PRESTON RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00727450
Address
L B J FWY WB & PRESTON RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-06T13:08:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-06T13:08:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92563671926327000,-96.80368841469183000)
Unique Key
500t000000pBUgEAAW
21-00729551
Service Request Number: 21-00729551 • Address: 714 S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00729551
Address
714 S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-08-07T07:55:02.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-08-07T07:55:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73834244842720400,-96.87398702150487000)
Unique Key
500t000000pBnZEAA0
21-00885188
Service Request Number: 21-00885188 • Address: 7900 DASCH ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00885188
Address
7900 DASCH ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T21:28:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T21:28:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72165175866077000,-96.68588686112630000)
Unique Key
500t000000rlG6FAAU
21-00050235
Service Request Number: 21-00050235 • Address: 12590 COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00050235
Address
12590 COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-01-17T16:43:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-17T16:43:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91942004136219400,-96.76902829795206000)
Unique Key
500t000000ehDVzAAM
21-00491575
Service Request Number: 21-00491575 • Address: 1800 WESTBURG ALY, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00491575
Address
1800 WESTBURG ALY, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-01T08:57:50.000
Updated Date
2023-06-09T00:51:46.000
Closed Date
2021-06-01T08:57:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80784071137120600,-96.77886268001180000)
Unique Key
500t000000mhhhAAAQ
21-00734496
Service Request Number: 21-00734496 • Address: 2417 S HARWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00734496
Address
2417 S HARWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-09T13:53:23.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-09T13:53:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76895272257334600,-96.78096966410257000)
Unique Key
500t000000pXWsbAAG
21-00491599
Service Request Number: 21-00491599 • Address: S HAMPTON RD & W LEDBETTER DR, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
21-00491599
Address
S HAMPTON RD & W LEDBETTER DR, DALLAS, TX, 75224
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-06-01T08:59:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-01T08:59:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69132765640963400,-96.85714647955136000)
Unique Key
500t000000mhhmUAAQ
21-00050194
Service Request Number: 21-00050194 • Address: 600 MARTINIQUE AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00050194
Address
600 MARTINIQUE AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-17T15:25:48.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-17T15:25:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.80148714462059400,-96.74826393476744000)
Unique Key
500t000000ehDPWAA2
21-00492428
Service Request Number: 21-00492428 • Address: 1800 WESTBURG ALY, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00492428
Address
1800 WESTBURG ALY, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T08:57:50.000
Updated Date
2023-06-09T00:51:46.000
Closed Date
2021-06-01T08:57:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80784071137120600,-96.77886268001180000)
Unique Key
500t000000mhn3SAAQ
21-00885206
Service Request Number: 21-00885206 • Address: 7929 WOODSTONE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00885206
Address
7929 WOODSTONE LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T21:43:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T21:43:32.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95584987901049000,-96.77090314631177000)
Unique Key
500t000000rlGGyAAM
21-00212579
Service Request Number: 21-00212579 • Address: 8402 LAKEMONT DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00212579
Address
8402 LAKEMONT DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-03-09T17:46:26.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-09T17:46:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85374123336933400,-96.84232190756751000)
Unique Key
500t000000iZucVAAS
21-00729472
Service Request Number: 21-00729472 • Address: 1500 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00729472
Address
1500 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-08T23:59:00.000
Status
Closed
Created Date
2021-08-07T04:22:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-07T04:22:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70842797694520000,-96.80175041855904000)
Unique Key
500t000000pBmduAAC
20-01009571
Service Request Number: 20-01009571 • Address: FRANKFORD RD & MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01009571
Address
FRANKFORD RD & MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-10-08T08:46:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-08T08:46:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99711105685415000,-96.85569604007470000)
Unique Key
500t000000aS5SgAAK
21-00491781
Service Request Number: 21-00491781 • Address: 1600 CORSICANA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00491781
Address
1600 CORSICANA ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T09:21:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T09:21:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77395883579980000,-96.79487736842916000)
Unique Key
500t000000mhioZAAQ
21-00885212
Service Request Number: 21-00885212 • Address: 3707 GRAFTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00885212
Address
3707 GRAFTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed (Duplicate)
Created Date
2021-09-29T21:46:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T21:46:40.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73033850942529000,-96.88083306899077000)
Unique Key
500t000000rlGJEAA2
21-00212818
Service Request Number: 21-00212818 • Address: 3300 GLADIOLUS LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00212818
Address
3300 GLADIOLUS LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-03-09T18:45:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-09T18:45:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69408545666744000,-96.87427634824957000)
Unique Key
500t000000iZvuyAAC
21-00520716
Service Request Number: 21-00520716 • Address: 1800 WESTBURG ALY, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00520716
Address
1800 WESTBURG ALY, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T08:57:50.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-01T08:57:50.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80784071137120600,-96.77886268001180000)
Unique Key
500t000000myMD8AAM
21-00726789
Service Request Number: 21-00726789 • Address: 3700 GLENCOE ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00726789
Address
3700 GLENCOE ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T11:25:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T11:25:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83182133857650000,-96.77660657537773000)
Unique Key
500t000000pBQ26AAG
21-00729826
Service Request Number: 21-00729826 • Address: 1613 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00729826
Address
1613 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-08-07T10:20:55.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-07T10:20:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76611369735099500,-96.87410339395294000)
Unique Key
500t000000pBpUzAAK
21-00492688
Service Request Number: 21-00492688 • Address: 1727 LEROY RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00492688
Address
1727 LEROY RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T09:53:25.000
Updated Date
2023-06-09T00:51:49.000
Closed Date
2021-06-01T09:53:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74423616199797000,-96.64379854467649000)
Unique Key
500t000000mhoRkAAI
21-00724914
Service Request Number: 21-00724914 • Address: 2623 IROQUOIS DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00724914
Address
2623 IROQUOIS DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-05T13:12:57.000
Updated Date
2023-06-09T00:37:38.000
Closed Date
2021-08-05T13:12:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77483779758359400,-96.90711851282033000)
Unique Key
500t000000pBAK8AAO
21-00492018
Service Request Number: 21-00492018 • Address: 8239 SAN BENITO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00492018
Address
8239 SAN BENITO WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T09:50:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T09:50:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81138715427061000,-96.71606209574315000)
Unique Key
500t000000mhkIzAAI
21-00730609
Service Request Number: 21-00730609 • Address: W ILLINOIS AVE & S ZANG BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00730609
Address
W ILLINOIS AVE & S ZANG BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-08T23:59:00.000
Status
Closed
Created Date
2021-08-07T18:19:33.000
Updated Date
2023-06-09T00:48:30.000
Closed Date
2021-08-07T18:19:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72044101422175500,-96.83037150914397000)
Unique Key
500t000000pBxQeAAK
21-00050110
Service Request Number: 21-00050110 • Address: 4919 RAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00050110
Address
4919 RAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-01-17T15:12:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-17T15:12:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68480746308206000,-96.80972021844201000)
Unique Key
500t000000ehCWYAA2
21-00213133
Service Request Number: 21-00213133 • Address: GREENVILLE AVE & WHITEHURST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00213133
Address
GREENVILLE AVE & WHITEHURST DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-03-09T22:42:32.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-09T22:42:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90268588926322000,-96.74951925941430000)
Unique Key
500t000000iZycKAAS
21-00736540
Service Request Number: 21-00736540 • Address: 5111 DENTON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00736540
Address
5111 DENTON DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-09T09:55:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T09:55:02.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81809067709140000,-96.82764716210448000)
Unique Key
500t000000pXqPYAA0
21-00049946
Service Request Number: 21-00049946 • Address: ROYAL LN & WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00049946
Address
ROYAL LN & WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-19T00:59:00.000
Status
Closed
Created Date
2021-01-17T12:52:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-17T12:52:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89525297700302500,-96.87048348617120000)
Unique Key
500t000000ehAfrAAE
21-00735801
Service Request Number: 21-00735801 • Address: 11202 WYATT ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00735801
Address
11202 WYATT ST, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-09T15:26:21.000
Updated Date
2023-06-09T00:43:13.000
Closed Date
2021-08-09T15:26:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85171427438087500,-96.68635515668946000)
Unique Key
500t000000pXh1AAAS
21-00050104
Service Request Number: 21-00050104 • Address: 2607 EUGENE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00050104
Address
2607 EUGENE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-17T12:51:51.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-01-17T12:51:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75877510714120000,-96.76035873762113000)
Unique Key
500t000000ehCUIAA2
21-00885204
Service Request Number: 21-00885204 • Address: 3707 GRAFTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00885204
Address
3707 GRAFTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T21:42:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T21:42:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73033850942529000,-96.88083306899077000)
Unique Key
500t000000rlGGPAA2
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